Qureos Mentor

James Madison University

<div><div><div><div><div><div><div>Working Title: Technology Manager

State Role Title: Information Technology Specialist II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime 


College/Division: Student Life and Involvement

Department: 300000 - Residence Life Admin 


Pay Rate: Pay Range

Specify Range or Amount: $72,000 - $75,324 


Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A 


Beginning Review Date: 09/24/2025 


About JMU:
<div>
At James Madison University (JMU), we&rsquo;re more than just a publicly funded institution &mdash; we&rsquo;re a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. 
 
Why Work at JMU? 
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing: 
<ul><li>Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.</li><li>Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.</li><li>Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.</li><li>Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.</li><li>Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.</li></ul> 
At JMU, we believe in Being the Change &mdash; and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. 
 
Discover what makes JMU a great place to work: bit.ly/JMUEmployment</div> 


General Information:

The Office of Residence Life at James Madison University is accepting applications for a Technology Manager. The Office of Residence Life is committed to designing and maintaining a caring environment that encourages academic success, respect, personal growth and responsibility to one&rsquo;s community. 
 
The Technology Manager reports to the Associate Director of Housing Services and supports the mission of the Office of Residence Life by providing technical leadership for the department. The successful candidate will ensure that the central office and ancillary systems, services, programs and processes are organized, efficient and effective and will provide independent guidance and assistance to internal and external customers and clients. 
 
The Technology Manager will be part of the Residence Life team that serves 6,700 residential students on a campus that is continuing to grow. We are a close-knit department with 35 full-time staff members, over 250 student staff members, and 13 summer conference assistants. 


Duties and Responsibilities:

Provides Leadership, Management and Supervision to the Residence Life department for all technology:
<ul>
<li>Provides technical leadership for the Office of Residence Life, managing all technical project requests (I.e., mobile card readers and keyless entry, ai usage), developing technical solutions including writing basic code such as SQL, and collaborating across the department and with relevant technology personnel at the university.</li>
<li>Responsible for Residence Life&rsquo;s cloud-based systems&rsquo; management plan.</li>
<li>Manages StarRez, eRezLife, IRIS, Boldyn, and Residence Life&rsquo;s SharePoint systems.</li>
<li>Has the necessary knowledge, skills and abilities to accomplish goals and objectives.</li>
<li>Knows, understands, and supports divisional values. Incorporates these values into daily interactions, decisions, and annual goals.</li>
</ul>
Resource Management:
<ul>
<li>Coordinates all hardware and software purchasing, upgrades and installations.</li>
<li>Maintains 130 systems in our main office and the residence halls.</li>
<li>Follows a computer strategic plan for rotating older computers.</li>
<li>Works closely with software vendors and procurement for contracts, additional products, and annual cost-to-continue expenses.</li>
</ul>
Collaborate with internal and external stakeholders:
<ul>
<li>Works closely with end users of Starrez, eRezlife, IRIS and SharePoint to meet departmental and student needs.</li>
<li>Works closely with Boldyn/MyResNet for wireless service provided to all residential students. Acts as liaison with JMU IT and Residence Life&rsquo;s outside technology partners (listed above).</li>
</ul>
Serves on Committees:
<ul>
<li>Represents department on various committees such as data governance, technology coordinators, and Bodyn/JMU monthly stewardship committee</li>
</ul>
Student and Staff Engagement:
<ul>
<li>Engages with residential students as needed, to stay attuned to their ever-changing technological needs.</li>
<li>Participates in on-call for residential campus to provide technical support to staff during times of crisis.</li></ul> 


Qualifications:

Required Qualifications:
<ul>
<li>Demonstrated previous professional experience with information technology.</li>
<li>Demonstrated ability to understand, implement, and support technical applications and systems and rapidly learn computer software.</li>
<li>Experience in applying and interpreting user requirements and applying logical sequencing to improve or change processes.</li>
<li>Experience performing project management and systems development life cycle tasks successfully, effectively, and efficiently.</li>
<li>Experience working independently with technical staff, software vendors, and users at various levels to investigate and validate all</li>
<li>aspects of technical issues and determine and implement solutions.</li>
<li>Superior time management skills and experience managing multiple priorities.</li>
<li>Interpersonal skills, including excellent oral and written communication skills, including experience communicating with both technical and non-technical individuals.</li>
</ul>
Additional Considerations:
<ul>
<li>Knowledge of the following: Computer networks, SQL queries/databases, Basic coding, and Microsoft Office</li></ul> 


Additional Posting Information: 


Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check. 
 
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. 


EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
 
 
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
 
 
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991. 


Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you. 

</div></div></div></div></div><div><div><div>Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer</div></div></div></div></div><div></div>

Technology Manager

<div><div><div><div><div><div><div>Working Title: Research Technician - Web/Data Developer

State Role Title: Information Technology Specialist I

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime 


College/Division: College of Science and Mathematics

Department: 551238 - SEA-PHAGES: 2024-2029 


Pay Rate: Pay Range

Specify Range or Amount: $44,192 - $46,000 


Is this a JMU only position? No

Is this a grant-funded position? Yes. This is a grant-funded position and is contingent upon continued funding.

Is this a Conflict of Interest designated position? No 


Beginning Review Date: 9/24/2025 


About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. 
 
Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment 


General Information:

The Research Technician will contribute to the web-based genomics applications and data management work of the Cresawn lab, which supports the international SEA-PHAGES program (https://seaphages.org) by designing and building web-based comparative genomics software tools (phamerator.or, genesdb.org, etc) and associated databases. This is primarily a team-based technical role in software development and data management in which the research technician will work both independently and in collaboration with others to build and maintain software systems, databases, and documentation. 


Duties and Responsibilities:
<ul><li>Develop and maintain web-based software applications for comparative genomics using the TypeScript and JavaScript programming languages.</li></ul> 
<ul><li>Maintain Linux server environment by applying patches, updates, and configuration changes in a timely way, development and testing of consistent, automated backup and recovery strategies.
</li></ul> 
<ul><li>Maintain and enhance existing backend database management tools written in the Python programming language and their documentation.</li></ul> 
<ul><li>Participate in the running of the international SEA-PHAGES project by meeting regularly with colleagues and collaborators, including the program director, other members of the research lab, and the other members of the SEA-PHAGES team.
</li></ul> 
<ul><li>Communicate with JMU IT staff to maintain servers and network access and with grant administrators to order laboratory supplies and computing equipment.
</li></ul> 
<ul><li>Manage data for the SEA program.</li></ul> 


Qualifications:
<ul><li>Formal training or comparable work experience in Computer Science, Computer Information Systems, or similar field.</li><li>Ability to write software, work with version control systems (i.e. Git), relational (i.e. MySQL) and non-relational (i.e. MongoDB) databases and software containers (i.e. Docker) in a Linux server environment.
</li><li>Strong interpersonal skills, self-motivation and ability to work collaboratively with a large, distributed team are required.</li><li>Experience with or interest in bioinformatics and genomics of viruses is beneficial, but not required.</li></ul> 


Additional Posting Information: 


Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check. 
 
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. 


EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
 
 
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
 
 
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991. 


Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you. 

</div></div></div></div></div><div><div><div>Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer</div></div></div></div></div><div></div>

Research Technician - Web/Data Developer

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James Madison University

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Technology Manager

Research Technician - Web/Data Developer