Qureos Mentor

K.S. Healthcare Services, LLC

Job Title: Patient Relations Executive / Billing ExecutiveDepartment: Patient Services / Billing Reporting To: Front Office Manager / Billing Manager Industry: Hospital / HealthcareJob SummaryThe Patient Relations Executive / Billing Executive is responsible for ensuring a smooth patient experience from registration to discharge, handling billing processes accurately, and addressing patient queries with empathy and professionalism. The role requires strong coordination between patients, doctors, insurance providers, and internal departments.Key ResponsibilitiesPatient Relations<ul><li>Greet patients and attendants courteously and assist with registration and documentation</li><li>Explain hospital services, procedures, and billing-related information clearly</li><li>Handle patient queries, complaints, and feedback professionally</li><li>Coordinate with doctors, nurses, and departments to ensure smooth patient flow</li><li>Ensure high levels of patient satisfaction and service quality</li></ul>Billing &amp; Front Office Operations<ul><li>Prepare accurate patient bills for OPD, IPD, diagnostics, and procedures</li><li>Verify services, doctor charges, pharmacy, and investigation entries</li><li>Handle cash, card, and insurance-related billing transactions</li><li>Explain bills and charges to patients and resolve billing discrepancies</li><li>Coordinate with insurance/TPI teams for approvals, claims, and documentation</li></ul>Insurance &amp; Documentation<ul><li>Assist in cashless and reimbursement insurance processes</li><li>Ensure proper documentation and compliance with hospital policies</li><li>Maintain patient records, billing files, and daily reports</li><li>Ensure confidentiality of patient and financial information</li></ul>Reporting &amp; Compliance<ul><li>Prepare daily billing summaries and MIS reports</li><li>Follow hospital SOPs, NABH/JCI guidelines (if applicable)</li><li>Support audits and internal checks when required</li></ul>Job Type: Full-timePay: Up to AED3,500.00 per month

Healthcare - Guest Service Executive/Billing Executive

Note: This role requires travel regular between Dubai and Abu Dhabi. Kindly apply only if you are able to manage &amp; has valid UAE driving license.Key ResponsibilitiesOperational &amp; Clinical Excellence:<ul><li>Oversee the day-to-day operations, ensuring seamless and efficient service delivery across all clinic locations.</li><li>Implement and maintain the highest standards of patient care, safety, and satisfaction.</li><li>Manage clinic schedules, resource allocation, and workflow to optimize productivity and patient flow.</li></ul>Sales, Business Development &amp; Revenue Generation:<ul><li>Develop and execute strategic sales and marketing plans to drive revenue growth and increase market share.</li><li>Analyze market trends and competitor activity to identify new opportunities for service expansion and business development.</li><li>Build and maintain strong relationships with key partners, influencers, and vendors to enhance the clinic's visibility and referral network.</li></ul>Team Leadership &amp; Talent Management:<ul><li>Lead the end-to-end recruitment, training, and performance management for all clinical and sales staff, including Aesthetic Doctors and Nurses.</li><li>Foster a high-performance, collaborative culture focused on exceptional patient outcomes and sales targets.</li></ul>Compliance &amp; Financial Management:<ul><li>Ensure full compliance with all Dubai Health Authority (DHA) and Department of Health (DOH - Abu Dhabi) regulations.</li><li>Develop and manage the clinic's operational and sales budgets, implementing effective cost-control measures without compromising quality.</li><li>Monitor Key Performance Indicators (KPIs) for both operations (e.g., patient satisfaction) and sales (e.g., revenue targets, conversion rates).</li></ul>Qualifications &amp; SkillsEssential:<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field. A Master&rsquo;s degree is a plus.</li><li>Minimum of 7-10 years of experience in a senior management role within the aesthetic medicine or medical clinic sector in the UAE.</li><li>Proven, in-depth knowledge of DHA and DOH policies, standards, and licensing procedures is mandatory.</li><li>Demonstrated experience in hiring clinical staff and managing clinic P&amp;L, budgets, and finances.</li><li>A proven track record of meeting or exceeding sales targets and driving business growth.</li><li>Excellent communication, negotiation, and interpersonal skills with a professional and pleasing personality.</li><li>Willingness to travel regularly between Dubai and Abu Dhabi.</li></ul>Job Types: Full-time, PermanentLicense/Certification:<ul><li>UAE Driving License (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>

Head Of Operations (Aesthetic Clinics)

ob Title: General Practitioner &ndash; Emergency Room (GP ER)Location: Dubai, UAEJob SummaryWe are seeking a competent and dedicated General Practitioner &ndash; Emergency Room (GP ER) to provide high-quality emergency medical care to patients presenting with acute illnesses and injuries. The ideal candidate will be experienced in emergency medicine, capable of working in a fast-paced environment, and compliant with DHA regulations and clinical protocols.Key Responsibilities<ul><li>Provide immediate assessment, diagnosis, and treatment of patients presenting to the Emergency Room.</li><li>Manage acute medical and surgical emergencies, trauma cases, and life-threatening conditions.</li><li>Perform emergency procedures including suturing, intubation, basic life support (BLS), and advanced cardiac life support (ACLS) as required.</li><li>Stabilize patients and arrange referrals or admissions to appropriate specialties.</li><li>Order and interpret diagnostic investigations such as laboratory tests, X-rays, CT scans, and ECGs.</li><li>Prescribe medications and treatment plans in line with approved clinical guidelines.</li><li>Maintain accurate and complete medical records in accordance with DHA and hospital policies.</li><li>Communicate effectively with patients, families, nurses, and multidisciplinary teams.</li><li>Participate in emergency drills, quality improvement initiatives, and clinical audits.</li><li>Adhere to infection control, patient safety, and ethical standards at all times.</li></ul>Qualifications &amp; Requirements<ul><li>MBBS with Diploma or certification in ER</li><li>Valid DHA license or eligibility to obtain DHA licensure as a GP.</li><li>Minimum 5 years of experience in Emergency Room or acute care settings (UAE experience preferred).</li><li>Valid BLS and ACLS certification (ATLS preferred).</li></ul>*Job Type: Full-timePay: AED18,000.00 - AED20,000.00 per month

General Prctitioner - Emergency Department

Job Title: Dental AssistantDepartment: Dental Services Location: Dubai, UAE Reporting To: GP Dentist / Dental HeadJob SummaryThe Dental Assistant will support dentists during procedures, ensure smooth clinic operations, and maintain high standards of hygiene and patient care. The role requires a DHA-licensed/eligible dental assistant with hands-on clinical support experience.Key Responsibilities<ul><li>Assist the dentist during dental procedures and treatments</li><li>Prepare treatment rooms, instruments, and materials</li><li>Ensure sterilization and infection control protocols are followed</li><li>Manage patient flow, chairside assistance, and post-treatment instructions</li><li>Maintain dental equipment and inventory of consumables</li><li>Update patient records and assist with documentation</li><li>Provide patient comfort and reassurance during procedures</li></ul>Desired Candidate Profile<ul><li>Diploma / Certification in Dental Assisting</li><li>DHA License or DHA Eligibility as Dental Assistant (mandatory)</li><li>1&ndash;3 years of experience in a dental clinic or hospital</li><li>Knowledge of dental instruments, procedures, and sterilization processes</li><li>Good communication and interpersonal skills</li></ul>Skills &amp; Competencies<ul><li>Chairside assisting skills</li><li>Knowledge of infection control standards</li><li>Organizational and multitasking abilities</li><li>Patient-friendly and professional attitude</li></ul>Job Type: Full-time

Dental Assistant

We are seeking a dedicated and compassionate Assistant Nurse to support our nursing and medical team in delivering high-quality patient care. The ideal candidate will assist in clinical and non-clinical duties while ensuring patient safety, comfort, and compliance with healthcare standards.Job Types: Full-time, Permanent

Assistant Nurse