Qureos Mentor

Kaiser Permanente

<div><div><b>Job Summary:</b></div><br>
<br>
<p>Provides anatomic pathology services under the control and supervision of a pathologist by assisting in the preparation and performance of human surgical specimen dissection and human postmortem examinations.</p><div><b><br>
Essential Responsibilities:</b></div><br>
<br>
<ul><br>
<li>Obtains biological specimens for analysis; and, upon direction of the pathologist performs special procedures such as coronary artery perfusion studies, tumor triage, and faxitron (x-ray).</li><br>
<li>Under the supervision of a pathologist, prepare human surgical specimens for gross description and dissection, including but not limited to: describes gross anatomic features, dissects surgical specimens and prepares tissue for histological examination. Assures appropriate specimen accessioning, obtains the clinical history and photographs all pertinent specimens and microscopic slides as directed by a pathologist(s). Obtains the patient medical chart and other pertinent data for review with the attending pathologist.</li><br>
<li>Under the direction of a pathologist, performs postmortem examinations which may include: external examinations, in situ organ inspections, evisceration, dissection and dictation or recording of data such as organ weights, presence of body fluids and gross anatomic findings. Selects and prepares gross tissue section for frozen section analysis. Photographs body, organs, and other pertinent specimens. Gathers and organizes clinical information and data for completion of the autopsy report. Ascertains proper legal authorization for autopsy as directed by a pathologist(s).</li><br>
<li>Notifies physician in charge, funeral home and all other authorities prior to beginning the dissections, coordinates special requests for specimen sampling (e.g., organ transplantation team, research, etc.) Releases the body to the correct mortuary following proper restoration and indicating any biohazards - such as contagious disease or radioactive implant that may be present.</li><br>
<li>May perform duties relating to the administrative maintenance of surgical pathology protocols, reports/data including filing reports, protocols, photographic and microscopic slides and assures completion of coding.</li><br>
<li>May supervise the work of laboratory techs and assistants. Confers with the pathologists to identify the special techniques and procedures that will be necessary (e.g., histochemical, immunoflurescense, toxicological, viral, or electron microscopic studies, cultures, smears, etc.) and notifies all personnel involved.</li><br>
<li>Responsible for assuring proper maintenance of equipment, provides adequate supplies, and maintains cleanliness of the surgical pathology suite.</li><br>
<li>Assists in the organization and coordination of anatomic pathology conferences.</li><br>
<li>Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.</li></ul><div><br>
<b>Basic Qualifications:</b></div>
<div>Experience</div><br>
<br>
<ul><br>
<li>N/A</li></ul><div><br>
Education</div><br>
<br>
<ul><li>Bachelors degree in biological sciences, allied health sciences or related field.</li></ul><div>
License, Certification, Registration</div>
<ul><li>Pathologist's Assistant Certificate within 6 months of hire<br>
</li></ul><div>
<b>Additional Requirements:</b></div><br>
<ul><li>
Demonstrated excellent written and verbal communication skills.</li><li>
Demonstrated analytic and diagnostic reasoning skills.</li><li>
Knowledge of PC applications required.</li><li>
Must be able to work in a Labor/Management Partnership environment.</li></ul><div>
<b>Preferred Qualifications:</b></div><br>
<br>
<ul><li>Minimum one (1) year of prior Pathologist Assistant experience preferred.
</li><li>Previous supervisory experience preferred.</li></ul><br>
PrimaryLocation : California,Vallejo,Vallejo Hospital Addition<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:00 AM<br>
WorkingHoursEnd : 04:30 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee<br>
Job Level : Entry Level<br>
Job Category : Laboratory<br>
Department : Vallejo Hospital - Pathology/Lab-Clinical Lab - 0206<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Pathologists' Assistant

<div><div><b>Job Summary:</b></div><br>
<br>
<p>As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect.</p><div><b><br>
Essential Responsibilities:</b></div><br>
<br>
<p>The Registered Nurse demonstrates proficiency by exhibiting the following skills, competencies, and behaviors:</p><p><br>
Leadership:</p><br>
<ul>
<li>Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws.</li><br>
<li>Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates appropriate accountability.</li><br>
<li>Understands own and team members scope of practice and escalates issues as appropriate.</li><br>
<li>Demonstrates professional, supportive behavior.</li><br>
<li>Champions new ideas.</li><br>
<li>Leads and directs others through the change process.</li><br>
<li>Utilizes communication strategies including chain of command and issue escalation, which result in intended outcomes.</li><br>
<li>Participates in problem identification and resolution.</li><br>
<li>Mentors, orients, and coaches others in unit specific operations and patient care activities</li><br>
<li>Shares responsibility and authority with subordinates and holds him/her accountable for performance.</li><br>
<li>Demonstrates ability to problem solve with other departments in order to assist member problem resolution.</li><br>
<li>Prioritizes, delegates, and supervises work assignments appropriately to ensure completion of patient care activities.</li><br>
<li>Complies with regulatory requirements, policies, procedures, and standards of practice.</li></ul><p><br>
Nursing Process:</p><br>
<ul>
<li>Develops and/or contributes to the individualized plan of care that reflects assessment, planning, implementing, and evaluating the outcomes of that plan.</li><br>
<li>Ensures plan shows multidisciplinary planning, consultation, and education.</li><br>
<li>Ensures plan is reflective of admission or outpatient database, on-going findings, age appropriate care, cultural specific needs, and appropriate acuity.</li><br>
<li>Ensures plan is discussed with patient, family/significant others, and completed in a timely manner.</li><br>
<li>Monitors the patients progress based on the plan.</li><br>
<li>Revises plan on ongoing basis based on patient condition and evaluation of progress.<b><br>
</b></li><br>
<li>Ensures care meets standards of practice.<b><br>
</b></li><br>
<li>Ensures effective development and completion of discharge plan including discharge barriers and patient/family education. Ensures that patient clearly understands discharge instructions. In outpatient, identify barriers and needs for patient/family education that will facilitate the outpatient medical management plan.</li><br>
<li>Ensures patient safety related but not limited to, medications and procedures utilizing the five rights; patient falls; decubitus prevention and prevention of nosocomial infections.<b><br>
</b></li><br>
<li>Ensures optimal pain control and patient comfort; identifies and discusses patient anxieties, fears or concerns regarding patient condition, treatment or discharge.</li><br>
<li>Ensures that patient understands medication purpose, side effects, and administration instructions in the hospital as well as at the time of discharge<b>.</b></li></ul><p><br>
Documentation:</p><br>
<ul>
<li>Charting is accurate, legible, dated, and timed.</li><br>
<li>Documentation reflects nursing process and interventions and evaluations taken.</li><br>
<li>Utilizes computer systems effectively and efficiently for optimal patient care.</li></ul><p><br>
Clinical Outcomes:</p><br>
<ul>
<li>Discusses patient findings and progress toward outcomes with physicians and other members of the health care team.</li><br>
<li>Demonstrates competencies during the probationary period and ongoing completion by departmental competency validation.</li><br>
<li>Make comprehensive nursing decisions based on interpretation of data, assessments, and evaluations of patient outcomes.</li><br>
<li>Participates in departmental performance improvement activities, i.e., planning, measuring/monitoring, assessing, and improving.</li></ul><p><br>
Workplace Safety:</p><br>
<ul>
<li>Adherence to LMP Workplace Safety principles and practices.</li><br>
<li>Applies standard precautions; maintains a safe environment for self and others</li></ul><p><br>
Patient Care Experience:</p><br>
<ul>
<li>Practices customer service standards as defined by the Service Area, Medical Center, and specified department.</li><br>
<li>Promptly answers call lights, alarms, and patient requests.</li><br>
<li>Makes appropriate referrals and facilitates the customers ability to utilize resources.</li><br>
<li>Maintains and protects patient confidentiality</li><br>
<li>Ensures clean, orderly, and functional work environment.</li><br>
<li>Treats all families of patients with courtesy, respect, kindness and compassion.</li><br>
<li>Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs.</li><br>
<li>Gives patients information in a way they can understand and ensures comprehension.</li><br>
<li>Provides a patient care experience that exceeds members expectations.</li></ul><p><br>
Team Commitment:</p><br>
<ul>
<li>Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others.</li><br>
<li>Confronts difficult or conflict situations constructively and seeks appropriate assistance.</li><br>
<li>Takes accountability for own actions and accepts constructive criticism.</li><br>
<li>Acts as a resource, preceptor, and mentor to new employees, registry, students, and other team members.</li><br>
<li>Attends all mandatory meetings, in-services and staff meetings as required, actively participates in other departmental professional development. (Requirement may vary for per diem staff).</li><br>
<li>Participates with the assessment of current and future unit learning needs and development of an annual education plan.</li><br>
<li>Keeps self informed of activities on the unit and makes recommendations for change.</li><br>
<li>Adheres to Attendance Program. Reports to assigned area promptly, being present and available for report at beginning of assigned shift.</li><br>
<li>Supports a collaborative Labor-Management Partnership environment through unit based teams.</li></ul><p><br>
Fiscal Responsibility</p><br>
<ul>
<li>Organizes work to minimize the use of overtime.</li><br>
<li>Identifies and assists in systems improvement that needs simplification or correction.</li><br>
<li>Utilizes payroll and non-payroll resources to their maximum potential.</li></ul><div><b><br>
Basic Qualifications:</b></div><div>
Experience</div><ul><li>
1-year recent (within the last 3 years) full-time equivalent experience in Maternal/Child Health, FCC, OB/GYN or Womens Health in acute care or ambulatory care.</li></ul><div>
Education</div><ul><li>
N/A</li></ul><div>
License, Certification, Registration</div><ul><li><p>
Registered Nurse License (California)</p></li><br>
<li>
Basic Life Support from American Heart Association<br>
</li></ul><div><b>
Additional Requirements:</b></div><ul><li>
N/A</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
N/A</li></ul><p></p><p><b><br>
Notes:</b></p><ul><li>Will work in nurse clinics, procedures, team lead, message management, and triage.</li><li>Rotating weekends.</li></ul><br>
<p></p>
PrimaryLocation : California,Downey,Orchard Medical Offices Building D<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun<br>
WorkingHoursStart : 09:00 AM<br>
WorkingHoursEnd : 05:30 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : B13|AFSCME|UNAC<br>
Job Level : Individual Contributor<br>
Job Category : Nursing Licensed &amp; Nurse Practitioners<br>
Department : Orchard MOB #D - Obstetrics/Gyn-Reg Clin - 0806<br>
Travel : Yes, 25 % of the Time<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.<br>
<br>
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:<br>
<br>
<ul><li>Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.</li></ul><br>
<ul><li>Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.</li></ul><br>
<ul><li>Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.</li></ul></div>

Level II Staff RN - Downey - Obstetrics/GYN - FT (40) - 9:00 AM - 5:30 PM

<div><p>The <b><i>Clinical Research Financial Analyst</i></b> is responsible for managing the financial lifecycle of clinical trials and clinical research studies. This role ensures accurate budgeting, billing, compliance, and financial reporting aligned with institutional policies, sponsor agreements, and regulatory requirements. This position partners closely with central and divisional research administrators, and sponsors to ensure financial integrity and operational efficiency across all research activities.</p><p><b>
Billing &amp; Revenue Cycle Oversight</b></p><ul><li><p>
Ensure proper billing compliance (avoid double billing and billing errors)</p></li><li><p>
Generate invoices to sponsors based on contract terms and milestones</p></li><li><p>
Track accounts receivable and follow up on outstanding payments</p></li></ul><p>
 <b>Accounting &amp; Financial Reporting</b></p><ul><li><p>
Prepare monthly financial reports for research portfolios as needed</p></li><li><p>
Support accruals, journal entries, and financial close processes</p></li><li><p>
Maintain audit-ready documentation for all financial activities</p></li></ul><p><b>
 Stakeholder Collaboration</b></p><ul><li><p>
Partner with CT study teams on financial planning</p></li><li><p>
Provide guidance on allowable costs and financial best practices</p></li><li><p>
Support contract negotiations from a financial perspective</p></li></ul><div><b>
Job Summary:</b></div><p>
This individual contributor is primarily responsible for supporting financial planning, modeling, analysis, and forecasting, identifying and preparing reports on financial and budgeting trends, assisting in analysis of operational performance, and gathering and preparing recommendations on financial activities and plans.</p><p><b><br>
Essential Responsibilities:</b></p><ul><li>
Pursues self-development and effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; listening and responding to, seeking, and addressing performance feedback; creating plans to capitalize on strengths and develop weaknesses; anticipating and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.</li><li>
Completes work assignments by applying up-to-date expertise in subject area to generate creative solutions; ensuring all procedures and policies are followed; leveraging an understanding of data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities; and escalating issues or risks as appropriate.</li><li>
Supports the evaluation of the business environment by conducting financial assessments (e.g., Situational, Strengths/Weaknesses/Opportunities/Threats, Opportunity-Based Strategic Planning, system value chain analysis); and generating reports summarizing business, financial, or economic data.</li><li>
Completes costing activities by identifying cost avoidance and cost recovery opportunities.</li><li>
Supports improving financial performance by identifying financial trends; using results of analyses; calling attention to operational issues that need to be addressed to improve performance; and partnering with the business to address operational performance issues.</li><li>
Supports business modeling by developing best-practice models; analyzing risk alternatives; and developing what-if scenarios and forecasts using in-house models or software.</li><li>
Supports reporting of region/business unit financial information by evaluating financial trends, data analysis reports, and forecasts of income and expense; reviewing assets, liabilities, revenues, and expenses; and using data/inputs from region/business unit systems to support analyses (e.g., membership and utilization reports, volume reporting, day sales inventory, analysis spreadsheets, investment schedules).</li><li>
Supports assessment of the business vision, objectives, and strategic initiatives by conducting research to assess financial impact of strategies and initiatives.</li><li>
Creates budgets and/or forecasts under the guidance of others in accordance with business strategic initiatives by analyzing budgeting trends; preparing budget and forecasting; and coordinating with others to develop department/regional budgets.</li><li>
Evaluates performance/operations/ financial state by using and implementing templates (e.g., cash flow, RFA process, weekly unit case report) and computer applications; conducting complex financial analyses (e.g., operating cash flow analyses, pro forma P&amp;L, line item walk forwards, volume building blocks, NPV, IRR, Discounted Cash Flow, statistical analyses, economic analyses); and completing complex variance analysis (e.g., volume, P&amp;L line item, cost of goods, rate).</li><li>
Supports internal and external audits by assisting with preparation of audit schedules and review of audit results.</li><li>
Supports field operations by analyzing their operational/financial performance.</li><li>
Supports Financial Statement Analysis of business partners (e.g., suppliers, customers, co-packers, acquisition targets) by using software systems (Internet, Bloomberg, and D&amp;B), annual reports, and/or interviews; determining the financial status (viability) of business partners; and assessing risk implications.</li><li>
Supports others in advising region/business unit leaders on strategic fiscal matters by preparing regular and special reports for both financial and statistical matters in order to facilitate financial management throughout the organization; and organizing regular meetings with leadership to review financial results for their areas.</li><li>
Supports strategic financial planning by performing and evaluating financial, utilization, and benchmark analytics.</li><li>
Supports strategic financial planning by gathering and preparing recommendations for financial plans, acquisition activity, financial requirements, and operating forecasts; and applying financial concepts for financial planning and control.</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Core)</b></div><ul><li>
Ambiguity/Uncertainty Management</li><li>
Attention to Detail</li><li>
Business Knowledge</li><li>
Communication</li><li>
Critical Thinking</li><li>
Cross-Group Collaboration</li><li>
Decision Making</li><li>
Dependability</li><li>
Diversity, Equity, and Inclusion Support</li><li>
Drives Results</li><li>
Facilitation Skills</li><li>
Health Care Industry</li><li>
Influencing Others</li><li>
Integrity</li><li>
Learning Agility</li><li>
Organizational Savvy</li><li>
Problem Solving</li><li>
Short- and Long-term Learning &amp; Recall</li><li>
Teamwork</li><li>
Topic-Specific Communication</li></ul><div><br>
<b>Minimum Qualifications:</b></div><br>
<br>
<ul><br>
<li>Bachelors degree in finance, business, or related field and Minimum three (3) years Financial Planning &amp; Analysis experience, or directly related business experience. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.</li></ul><div><b><br>
Preferred Qualifications:</b></div><div>
&acirc;&euro;&cent; Two (2) years experience working with advanced functions of spreadsheet software (e.g., Excel), including graphics, pivot tables, macros and/or complex formulas.<br>
&acirc;&euro;&cent; Three (3) years experience working with KP data sources or tools.<br>
&acirc;&euro;&cent; Three (3) years health care experience.</div><br>
PrimaryLocation : California,Pasadena,S. Los Robles Administration<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:00 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee<br>
Job Level : Individual Contributor<br>
Job Category : Accounting, Finance &amp; Actuarial Services<br>
Department : Department of Research and Evaluation<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.<br>
<br>
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:<br>
<br>
<ul><li>Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.</li></ul><br>
<ul><li>Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.</li></ul><br>
<ul><li>Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.</li></ul></div>

Clinical Research Financial Analyst

<div><div><b>Job Summary:</b></div><p>
The cashier/receptionist is a member of the health care department team who functions under the direction guidance and supervision of the department manager, assistant manager, or designee. The cashier/receptionist greets and checks in all patients reporting to the medical office in a professional and courteous manner. This position is responsible for accurate check-in, check-out where applicable, information capture and revenue collection per procedures. Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns. Requires extensive use of the computer.</p><div><b><br>
Essential Responsibilities:</b></div><ul><li>
Reception, Check-ln, Check-out (where applicable)</li><li>
Greet and assist patients that present</li><li>
Follow appropriate patient registration/check-in policies and procedures</li><li>
Verify and/or update all demographic information, for example Personal Physician Selection, Language Preference.</li><li>
Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc.</li><li>
Check in patients by following check-in policies and procedures and using the check-in systems or manual visit records when the systems are down.</li><li>
Determine patients membership/benefits according to the benefit display</li><li>
Create accounts as necessary, for example (but not limited to) workers compensation, confidential, etc.</li><li>
Capture and populate workers compensation data on the correct screens and select the correct coverage as necessary</li><li>
Manage electronic in-basket</li><li>
Use notes function where applicable to document prepayments</li><li>
Obtain a patient medical record number when necessary</li><li>
Order Health Plan cards as needed.</li><li>
Collect co-pays and fees. Inform patients of available payment options.</li><li>
Generate appropriate encounter forms per procedure electronically or manually if the system is down</li><li>
Direct patients to appropriate area after the check-in process is completed</li><li>
Check out patients by following checkout policies and procedures and using the checkout systems or manual visit records when the systems are down, if applicable.</li><li>
Follow appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Media-Cal, and industrial patients.</li><li>
Initiate and complete required forms for all appointments per policy.</li><li>
Access necessary information from the fee schedule to determine appropriate fees based on CPT-4 and/or service codes in order to collect appropriate revenue</li><li>
Assist patients by :</li><li>
Explaining co-pays/applicable fees</li><li>
Providing facility directions</li><li>
Referring to other departments and administrative services for further information, e.g., Member Services, Medical Secretaries, and Business Office.</li><li>
Initiating and completing appropriate forms as needed, for example Release Of Information, Patient Financial Responsibility.</li><li>
Tracking referrals to specialty care by utilizing the consultation/referral system as needed in those areas where this responsibility currently exists for the individual in this classification. Where this responsibility is not part of an existing position, it cannot be added without written agreement as part of the LMP.</li><li>
Demonstrate knowledge of and application to Patient Administration Appointment Registration (PARRS).</li><li>
Maintain the patient will-call area box if applicable</li><li>
Communicate with clinical and business office staff as needed</li><li>
Cash Handling, Reconciliation and Deposit</li><li>
Handle cash according to the Cash Handling Responsibility Agreement</li><li>
Comply with all applicable cash handling policies and procedures (see reference list)</li><li>
The registration designee is responsible for the safekeeping of change funds, all revenue collected during the shift, all assigned revenue documents, and all keys assigned for cash control.</li><li>
Obtain, secure, and ensure sufficient denominations to provide change.</li><li>
Reconcile shift and deposit funds according to the Cash Handling Responsibility Agreement</li><li>
Use correct procedures to document and report discrepancies</li><li>
Other</li><li>
Working towards positive operational outcomes.</li></ul><p></p><p><br>
Grade: 3</p><div><br>
<b>Basic Qualifications:</b></div>
<div>Experience</div><br>
<br>
<ul><li>Six (6) months work experience.</li><li>
Per the National Agreement, current KP Coalition employees have this experience requirement waived.</li></ul><div>
Education</div><br>
<br>
<ul><li>High School Diploma/GED.</li></ul><div>
License, Certification, Registration</div>
<ul><li>N/A</li></ul><div>
<b>Additional Requirements:</b></div><br>
<ul><li>
Basic knowledge and use of computer and computer keyboard.</li><li>
Passing of a PC skills assessment.</li><li>
Ability to read and follow instructions, short correspondence, and memos.</li><li>
Communicate with health care providers, staff, patients and visitors.</li><li>
Professional phone etiquette.</li><li>
Ability to multi-task, organize, manage time and prioritize workflow in a complex environment.</li><li>
Knowledge of computer and computer keyboard.</li><li>
Must be willing to work in a Labor Management Partnership environment.</li><li>
Also refer to the detailed responsibilities outlined in the respective collective bargaining unit Cash Handling Responsibility Agreement.</li></ul><div>
<b>Preferred Qualifications:</b></div><br>
<br>
<br>
PrimaryLocation : California,Santa Clara,Santa Clara Medical Offices<br>
HoursPerWeek : 1<br>
Shift : Day<br>
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat *Scheduled days and hours are dependent on departmental needs and may include holidays and weekends.<br>
WorkingHoursStart : 12:01 AM<br>
WorkingHoursEnd : 11:50 PM<br>
Job Schedule : Call-in/On-Call<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : A01|SEIU|United Healthcare Workers West<br>
Job Level : Entry Level<br>
Job Category : Administrative &amp; Support Services<br>
Department : Santa Clara Homestead Hospital - Ophthalmology - 0206<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Cashier Receptionist

<div><div><b>Job Summary:</b></div><p>
The cashier/receptionist is a member of the health care department team who functions under the direction guidance and supervision of the department manager, assistant manager, or designee. The cashier/receptionist greets and checks in all patients reporting to the medical office in a professional and courteous manner. This position is responsible for accurate check-in, check-out where applicable, information capture and revenue collection per procedures. Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns. Requires extensive use of the computer.</p><div><b><br>
Essential Responsibilities:</b></div><ul><li>
Reception, Check-ln, Check-out (where applicable)</li><li>
Greet and assist patients that present</li><li>
Follow appropriate patient registration/check-in policies and procedures</li><li>
Verify and/or update all demographic information, for example Personal Physician Selection, Language Preference.</li><li>
Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc.</li><li>
Check in patients by following check-in policies and procedures and using the check-in systems or manual visit records when the systems are down.</li><li>
Determine patients membership/benefits according to the benefit display</li><li>
Create accounts as necessary, for example (but not limited to) workers compensation, confidential, etc.</li><li>
Capture and populate workers compensation data on the correct screens and select the correct coverage as necessary</li><li>
Manage electronic in-basket</li><li>
Use notes function where applicable to document prepayments</li><li>
Obtain a patient medical record number when necessary</li><li>
Order Health Plan cards as needed.</li><li>
Collect co-pays and fees. Inform patients of available payment options.</li><li>
Generate appropriate encounter forms per procedure electronically or manually if the system is down</li><li>
Direct patients to appropriate area after the check-in process is completed</li><li>
Check out patients by following checkout policies and procedures and using the checkout systems or manual visit records when the systems are down, if applicable.</li><li>
Follow appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Media-Cal, and industrial patients.</li><li>
Initiate and complete required forms for all appointments per policy.</li><li>
Access necessary information from the fee schedule to determine appropriate fees based on CPT-4 and/or service codes in order to collect appropriate revenue</li><li>
Assist patients by :</li><li>
Explaining co-pays/applicable fees</li><li>
Providing facility directions</li><li>
Referring to other departments and administrative services for further information, e.g., Member Services, Medical Secretaries, and Business Office.</li><li>
Initiating and completing appropriate forms as needed, for example Release Of Information, Patient Financial Responsibility.</li><li>
Tracking referrals to specialty care by utilizing the consultation/referral system as needed in those areas where this responsibility currently exists for the individual in this classification. Where this responsibility is not part of an existing position, it cannot be added without written agreement as part of the LMP.</li><li>
Demonstrate knowledge of and application to Patient Administration Appointment Registration (PARRS).</li><li>
Maintain the patient will-call area box if applicable</li><li>
Communicate with clinical and business office staff as needed</li><li>
Cash Handling, Reconciliation and Deposit</li><li>
Handle cash according to the Cash Handling Responsibility Agreement</li><li>
Comply with all applicable cash handling policies and procedures (see reference list)</li><li>
The registration designee is responsible for the safekeeping of change funds, all revenue collected during the shift, all assigned revenue documents, and all keys assigned for cash control.</li><li>
Obtain, secure, and ensure sufficient denominations to provide change.</li><li>
Reconcile shift and deposit funds according to the Cash Handling Responsibility Agreement</li><li>
Use correct procedures to document and report discrepancies</li><li>
Other</li><li>
Working towards positive operational outcomes.</li></ul><br>
<p></p><ul><li>
Create patient orders/sales as necessary, for example (but not limited to) workers compensation, Medi-Cal, Medicare, etc.</li><li>
Use comment fields when appropriate to document refunds, write-offs, and special circumstances/situations</li><li>
Demonstrate knowledge of and application to Patient Administration Appointment Registration (PARRS), Kaiser Permanente Foundation Systems (KPFS), Optical Eligibility Verification System (OEVS), and Optical Point of Sale System (OPOS).</li><li>
Communicate with Regional Optical Services and Medical Center department staff as needed</li><li>
Answer telephones</li><li>
Complete contact lens reorders when appropriate</li><li>
Perform other duties as required.</li><li>
Travel/Schedule</li><li>
Must be able and willing to travel to all other facilities within 50 miles based on operational needs.</li><li>
Must be able and willing to work additional hours as needed up to 40.</li><li>
Hours subject to change with short notice</li></ul><p></p><p><br>
Grade 03</p><div><br>
<b>Basic Qualifications:</b></div>
<div>Experience</div><br>
<br>
<ul><li>Six (6) months work experience.</li><li>
Per the National Agreement, current KP Coalition employees have this experience requirement waived.</li></ul>
<br>
One year recent cash handling and cash reconciliation required.<br>
<div>
Education</div><br>
<br>
<ul><li>High School Diploma/GED.</li></ul><br>
<br>
<div>License, Certification, Registration</div>
<ul><li>N/A</li></ul><div>
<b>Additional Requirements:</b></div><br>
<ul><li>
Basic knowledge and use of computer and computer keyboard.</li><li>
Passing of a PC skills assessment.</li><li>
Ability to read and follow instructions, short correspondence, and memos.</li><li>
Communicate with health care providers, staff, patients and visitors.</li><li>
Professional phone etiquette.</li><li>
Ability to multi-task, organize, manage time and prioritize workflow in a complex environment.</li><li>
Knowledge of computer and computer keyboard.</li><li>
Must be willing to work in a Labor Management Partnership environment.</li><li>
Also refer to the detailed responsibilities outlined in the respective collective bargaining unit Cash Handling Responsibility Agreement.</li></ul><br>
<br>
<ul><li>Proven communication skills with health care providers, staff, patients and visitors, both verbal and written, required.</li><li>
Demonstrated ability to handle heavy telephone volume in a prompt and courteous manner, required.</li><li>
Type 35 wpm</li></ul><div>
<b>Preferred Qualifications:</b></div><br>
<br>
<br>
<ul><li>One year experience within the last 2 years in basic computer skills preferred.</li></ul><br>
PrimaryLocation : California,Pleasanton,Pleasanton Medical Offices South<br>
HoursPerWeek : 1<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri, Sat<br>
WorkingHoursStart : 08:15 AM<br>
WorkingHoursEnd : 06:15 PM<br>
Job Schedule : Call-in/On-Call<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : A01|SEIU|United Healthcare Workers West<br>
Job Level : Entry Level<br>
Job Category : Administrative &amp; Support Services<br>
Department : Pleasanton Med Offices North - Optical Dispensing-Glasses - 0206<br>
Travel : Yes, 10 % of the Time<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

<div><div><b>Job Summary:</b></div>
<br>
Collects data for clinical trials research, independently. Prepares and/or supports the submission of study documentation to regulatory bodies (e.g., IRB) for pre-implementation review and approval. May support clinical trials activities and research lab operations. Completes timely and accurate documentation of all research activities (e.g., consent forms, reports). Assists with the development and/or implementation of standard and non-standard quality control and/or assurance measures and documents feedback to research staff and management. Supports and develops materials for the education of research staff and/or participants on protocols, documentation procedures, clinical best practices, or timeliness of submissions, with limited guidance. Learns about providing input on implementing budgeting components for internally funded standard and non-standard projects. Drafts and/or prepares and submits clinical trials applications in compliance and consistency with all applicable federal, state, and local regulations and KP policies and procedures.<div><br>
<b>
Essential Responsibilities:</b></div><br>
<br>
<ul><li>Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.</li><br>
<li>
Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.</li><br>
<li>
Works on budgeting and financing by: developing a working understanding of how to provide input on implementing budget components for internally funded standard and nonstandard projects.</li><br>
<li>
Conducts clinical research by: independently collecting data in clinical trials (e.g., recruiting human subjects, administering surveys and/experiments); leveraging a comprehensive foundational knowledge of source data and the tools leveraged for analyzing, and interpreting clinical data; leveraging a comprehensive foundational knowledge of clinical trials, studies, and interventions at the site-level; independently contributing to the development of standard and nonstandard clinical research protocols and other processes of clinical trials; preparing and/or supporting the submission of study documentation to regulatory bodies (e.g., IRB) for review and approval prior to implementation; may also be responsible for executing standard and non-standard clinical trial activities (e.g., informed consent process, lab support and processing, pharmaceutical documentation data, sample processing, adverse event assessment process); and may be involved in supporting standard and non-standard research lab operations(e.g., biological specimen collection, including patient preparation, labeling, handling, preservation or fixation, processing or preparation, and transportation and storage of specimens).</li><br>
<li>
Ensures research compliance by: independently drafting and/or preparing and submitting clinical trial applications in compliance and consistency with all applicable federal, state, and local regulations, and reviewing and providing input on KP compliance policies and procedures; identifying compliance and/or quality issues and assisting in the development of corrective action plans, escalating as necessary; identifying opportunities to update compliance-monitoring/audit systems and documentation; utilizing standard approaches to analyze risk-management data and making recommendations to mitigate potential risk; independently implementing research protocols, procedures, and guidance to ensure confidentiality, privacy, and security of clinical research data; and leveraging comprehensive research expertise to provide guidance to investigators and other key stakeholders to ensure compliance with IRB approved protocols and local and federal guidelines.</li><br>
<li>
Maintains internal and external effective working relationships by: leveraging a comprehensive foundational knowledge of how to partner with research stakeholders and investigators within and across units to contribute to research projects; independently communicating with key contractors and subcontractors, study sponsors, collaborating internal and/or external clinical sites, and data coordinating centers as applicable; and developing materials for supporting the education of staff and/or participants on protocols, documentation procedures, clinical best practices, or timeliness of submissions with limited guidance.</li><br>
<li>
Ensures documentation of clinical research files by: completing documentation of all research activities (e.g., consent forms, reports, tracking forms) in a timely and accurate manner; assisting with the development and/or implementation of standard and nonstandard quality control and/or assurance measures and documenting feedback for the research staff and management; assessing volunteers and/or patients for eligibility to participate in Clinical Trials using standard procedures and criteria; and leveraging a comprehensive foundational knowledge of how to monitor and audit Clinical Trials as well as documenting findings.</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Core)</b></div><ul><li>
Ambiguity/Uncertainty Management</li><li>
Attention to Detail</li><li>
Business Knowledge</li><li>
Communication</li><li>
Critical Thinking</li><li>
Cross-Group Collaboration</li><li>
Decision Making</li><li>
Dependability</li><li>
Diversity, Equity, and Inclusion Support</li><li>
Drives Results</li><li>
Facilitation Skills</li><li>
Health Care Industry</li><li>
Influencing Others</li><li>
Integrity</li><li>
Learning Agility</li><li>
Organizational Savvy</li><li>
Problem Solving</li><li>
Short- and Long-term Learning &amp; Recall</li><li>
Teamwork</li><li>
Topic-Specific Communication</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Functional)</b></div><ul><li>
Accountability</li><li>
Adaptability</li><li>
Autonomy</li><li>
Business Relationship Management</li><li>
Clinical Research</li><li>
Clinical Research Quality</li><li>
Compliance</li><li>
Computer Literacy</li><li>
Data Quality</li><li>
Experimental Design</li><li>
Innovative Mindset</li><li>
Laboratory Equipment</li><li>
Laboratory Procedures</li><li>
Managing Diverse Relationships</li><li>
Organizational Skills</li><li>
Project Management</li><li>
Project Management Tools</li><li>
Quality Assurance Process</li><li>
Quantitative Research Methods</li><li>
Research Ethics</li><li>
Stakeholder Management</li><li>
Survey Methodology</li><li>
The Scientific Method</li></ul><div><br>
<b>Minimum Qualifications:</b></div><br>
<br>
<ul><li>Bachelors degree in Science, Public Health, Health Care Administration, or related field AND minimum two (2) years of experience in clinical research or a directly related field OR Minimum five (5) years of experience in clinical research or a directly related field.</li></ul><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Certified Clinical Research Professional (CCRP) from Society of Clinical Research Associates (SoCRA); OR ACRP Certified Professional, Certified Clinical Research Associate, Certified Clinical Research Coordinator, Certified Principal Investigator, ACRP Medical Device Professional, or ACRP Project Manager from Association of Clinical Research Professionals (ACRP); OR Certified in Healthcare Compliance (CHC) from Healthcare Compliance Association (HCCA).</li><li>
Basic Life Support (BLS) Certification.</li></ul><br>
PrimaryLocation : Oregon,Portland,Center for Health Research<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu<br>
WorkingHoursStart : 07:00 AM<br>
WorkingHoursEnd : 05:30 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-NW-01|NUE|Non Union Employee<br>
Job Level : Individual Contributor<br>
Job Category : Research<br>
Department : Center for Health Research - RI Leadership - 1001<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Clinical Research Coordinator III, Clinical Trials

<div><div><b>Job Summary:</b></div><br>
<br>
<p>The Complex Case Manager is a Nationally Board Certified Professional. He/she is responsible for performing all activities on members referred to the complex case management program. This includes a comprehensive clinical evaluation, assessment and documented care plan in all domains including social determinants of health, psycho-social, financial, medications, ADL/IADLs and cognitive, coordinating and monitoring all services needed with a focus on providing education and the goal of self-management skills. Additional responsibilities include ensuring continuity of care through interaction and team- work with the Inpatient Case/Care Managers, Transition of Care staff, QRM staff, Population Care staff, Medical Office staff, Social Workers, Vendors and other KPGA staff. Educates Providers, member and caregivers and the promotion of quality care and a high level of member and/or caregiver satisfaction. The Complex Case Manager will ensure work demonstrates adherence to NCQA Standards of Excellence.</p><div><b><br>
Essential Responsibilities:</b></div><br>
<br>
<ul><li>Reviews all referrals to the Complex Case Management Programs within designated timeframe per policy and procedure and evaluate for case management based on established guidelines to ensure compliance with NCQA standards. This includes the preliminary evaluation of benefits within KPGA and community resources available.</li><li>
Performs a thorough and objective assessment of the member including physical, psychosocial, environmental, financial, and health status expectation through the use of EMR and hospital records, contact with the member, significant others, caregivers and current medical caregivers (if permitted by the member).</li><li>
Obtains consent from the member/caregiver for participation in Complex Case Management.</li><li>
Develops a comprehensive plan of care based on the assessment and in conjunction with the treating practitioner, identifies specific interventions, objectives, and goals with anticipated targeted dates for member accomplishment and self-management.</li><li>
Communicates the plan of care to the member/caregiver and provides education to the regarding the members condition as necessary.</li><li>
Implements the plan of care and specific interventions that will lead to the accomplishment of goals as defined in the plan of care.</li><li>
Establishes specific dates for follow-up and assesses the members status and progress toward the established goals and adjusts the plan of care as necessary.</li><li>
Performs referrals to other KPGA programs and coordinate referrals to community resources necessary to accomplish the goals and makes recommendations for modifications to the plan of care as necessary.</li><li>
Continuously evaluates and monitors all activities and/or services provided through the case management plan to determine the effectiveness of the plan.</li><li>
Documents all case management interactions and interventions according to guidelines including any pertinent patient information or arrangements in the members medical record.</li><li>
Identifies and Evaluates expected outcomes, utilization of services and associated costs of the plan of care as well as any proposed alternative plan of care and makes the necessary revisions.</li><li>
Coordinates and participates in case conferences on a regular basis with all Providers involved in the care and updates the plan of care as necessary.</li><li>
Continuously coordinates, monitors, tracks and evaluates all care and services rendered to ensure that quality care is being delivered in the most appropriate setting.</li><li>
Assists in the development and implementation of Continuous Quality Improvement (CQI) projects.</li><li>
Works closely with the member and practitioner to ensure that the most appropriate and cost- effective services are always provided to the member while maintaining quality outcomes.</li><li>
Performs hospital discharge follow up on assigned population. Arranges, coordinates, and facilitates appointments for the member as necessary.</li><li>
Maintains effective interaction/communication with members, nursing staff, inpatient care coordinators, the transitional review team, social workers, general reviewers, referral coordinators, and Kaiser Permanente medical offices to facilitate the case management process and to provide continuity of care.</li><li>
Identifies the need for discharge from the Case Management Program based on defined goals and criteria, and discharges the member after notifying the member and practitioner as well as any other resources such as the Social Worker, Transitional Review Team, etc.</li><li>
Performs as an integrated health care team member, providing continual education to HCT staff as to role and responsibilities in care coordination. Remains accessible to the HCT and attends all HCT meetings as appropriate.</li><li>
Collaborates effectively with Providers and other departments within the health plan by acting as a resource to TSPMG Providers, contracted consultants, Health Plan administrators and medical office staff and other departments within the organization.</li><li>
Provides case management updates to Providers and health care teams.</li><li>
Performs home visits as appropriate for members in case management.</li><li>
Knowledgeable and compliant with regional personnel, unit specific and departmental policies and procedures. Assists in the development of department protocols as needed.</li><li>
Participates in annual regional and departmental compliance training.</li><li>
Knowledgeable and compliant with Principles of Responsibility.</li><li>
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.</li><li>
Access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform the job.</li><li>
Demonstrates understanding of HIPAA privacy regulations by maintaining confidentiality of Protected Health Information (PHI).</li><li>
Demonstrates doing the right thing and doing things the right way is an underlying premise in all work- related activities and is able to identify location of copy of Principles of Responsibility.</li><li>
Develops and maintains an awareness of how to report compliance issues and concerns. Identifies issues of wrong- doing and promptly investigates and reports to immediate supervisor or Director of Regional Compliance. Serves as a primary contact person between the medical offices and community agencies as it relates to coordinating and facilitating the appropriate level of care and provision of services.</li><li>
Collaborates with the social worker to provide information to members and HCTs regarding community resource referrals.</li><li>
Remains knowledgeable of contract benefits and current, industry utilization trends relevant state and Federal regulations, criteria, documentation requirements (including Medicare and HCFA) and laws that affect managed care and case/utilization management.</li><li>
Investigates, identifies and reports problems and inefficiencies in existing systems, and recommends changes when appropriate to the Team Leader and/or Manager.</li><li>
Under the guidance of the Team Leader and in consultation with other QRM and IQM staff, participates in the coordination, planning, development, implementation, and maintenance of all Complex Case Management Program department policies and procedures.</li><li>
Reviews the statistics of case management interventions with the Supervisor/Team Leader and adjusts based on findings.</li><li>
Performs quality of care and service reviews using identified quality indicators and refers cases identified as risk management, peer review or quality issues to Quality and Risk Management.</li></ul><div><br>
<b>Basic Qualifications:</b></div>
<div>Experience</div><br>
<br>
<ul><li>Minimum five (5) years of RN Clinical Nursing, social work, case management or utilization management (UM).</li><li>
Equivalent combination of case management/social work/UM training or RN experience may be considered.</li></ul><div>
Education</div><br>
<br>
<ul><li>High School Diploma or General Education Development (GED) required.</li></ul><div>
License, Certification, Registration</div>
<ul><li>Licensed Master Social Worker (Georgia) OR Licensed Clinical Social Worker (Georgia) OR Registered Professional Nurse License (Georgia) required at hire
</li></ul><ul><li>Case Manager Certificate within 12 months of hire from Commission for Case Managers Certification<br>
</li></ul><div>
<b>Additional Requirements:</b></div><br>
<ul><li>
Complex Case Management experience and/or certification.
</li><li>Excellent/highly skilled in the management of chronic conditions such as diabetes, cardiovascular conditions, behavioral-health, and chronic obstructive lung disease management COPD.</li><li>
Ability to work collaboratively with multiple healthcare professionals.</li><li>
Experience with managed health care delivery, benefits knowledge including Medicare and Medicaid.</li><li>
Functional knowledge of computers.</li><li>
Knowledge of ICD9/ ICD10 and/or CPT4 coding beneficial.</li><li>
Working knowledge of all relevant federal, state, local and regulatory requirements including Medicare/HCFA.</li></ul><div>
<b>Preferred Qualifications:</b></div><br>
<br>
<ul><li>Bachelors Degree in Nursing strongly preferred or four (4) years of experience in related field.</li></ul><br>
PrimaryLocation : Georgia,Atlanta,Regional Office - 9 Piedmont<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:30 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : GUP|UFCW|Local 1996<br>
Job Level : Individual Contributor<br>
Job Category : QA, UR &amp; Case Management<br>
Department : Regional Office - 9 Piedmont - Rgnl Mg Admn-Ccs Case Coord - 2808<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Complex Case Manager

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Clinical Research Coordinator III, Clinical Trials

Complex Case Manager