Qureos Mentor

KeyBank

Location: 
1200 Abernathy Road NE, Atlanta Georgia
 
This role can be filled as either a Lead Closing Officer or Senior Closing Officer.
 
Senior Closing Officer
 ABOUT THE JOB (JOB BRIEF)
 This position is responsible for: (a) independently manage and maintain an active closing portfolio consisting of moderate to highly complex loan transactions, (b) be proficient in understanding, analyzing and negotiating legal documents and loan closing due diligence (c) drive the closing process from loan approval through closing, reviewing due diligence along the process; and (d) be responsible for some continued post-closing monitoring. The product types that the Closing Officer should be proficient in range from simple extensions and modifications to complex borrowing base loans (including multiple tranche transactions), line of credit facilities, standby letters of credit or revenue bond transactions, any of which may be syndicated/participated. This Closing Officer is required to deliver superior client service to internal and external clients while using sound judgment and decision-making skills in gray areas for “win-win” outcomes while balancing policy, procedures, client needs and bank risks. Adherence to internal compliance procedures (OFAC, Patriot Act, etc.), credit approval, risk management and document standards is critical. The Closing Officer is expected to collaborate with the entire Servicing team, sharing information, knowledge, best practices and experiences in order to maximize efficiency, service quality and results. The Closing Officer may be asked to participate and/or lead special projects on occasion.
 
Essential Job Functions: 
Provide closing expertise to internal clients in pre-closing process through review of items required to close, review of credit approval and assistance with review of commitment letter and loan documentation
 
Proactively drive the closing process with client, utilizing the closing checklist to identify and monitor progress of items required to close the transaction
 
Engage/coordinate outside consultants necessary for the transaction including legal counsel and construction consultant
 
Accumulate and review all loan documentation and other information for conformity to credit policy, credit approval, and commitment letter; analyze, review and negotiate client-requested changes with counsel and/or Sales as appropriate
 
Review and analyze Borrower provided insurance with insurance standards
 
Order flood zone determinations and provide analytical review and assurance of all federal regulated requirements are met for SFHA collateral, including movements in and out of a SFHA
 
Review and analyze construction documents, including construction schedule, construction budget and construction contracts
 
Ensure ongoing communication with client, Sales, legal counsel, title agent, construction consultant, Servicing Officer and all other necessary parties during pre-closing and closing process (initiate pre-closing meetings)
 
Work with Servicing Officer, consultant and Sales to ensure project budget is balanced and conforms to loan approval
 
Consistently deliver distinctive personalized service to external and internal clients; participate in client meetings
 
Ensure all pre-closing conditions of approval are met prior to closing/funding and monitor all post-closing items
 
Provide authorization to close to Servicing Officer; work closely with multiple parties to achieve a well-coordinated and timely closing, funding and booking of the transaction
 
Effectively communicate and work with banks on syndicated/participated transactions; lead or participate in syndication bank group meetings and ensure Bank documentation and closing requirements are met
 
Coordinate collection of all fees and charges necessary to close transaction (and utilizing various appropriate systems for management of such fees and charges)
 
Provide required documentation for booking transaction and fees
 
Utilize system for timely updates on deal status, and ensure all documentation is in place for timely uploaded and ensure all documentation is maintained in digital closing file
 
Utilize internal Compliance Applications in order to ensure adherence to all governmental and fiduciary laws, including OFAC and Patriot Act
 
Clearly and immediately communicate problems/issues with appropriate elevation of such problems/issues and assist in the resolution of such issues affecting client service and risk management
 
Adherence to timeframes for all required training
 
Required Qualifications: (License, Certificates, Education, Skills, etc.)
 4-year College Degree or equivalent real estate business experience
 
Paralegal training, law degree and/or LPO license preferred
 
Ability to work independently without on-site direct supervision
 
Strong knowledge and experience in construction and interim loan financing including commitment/loan structures, title/liens, contracts, leases, AIA documents, project budgets, insurance, loan documents and other legal documentation, and compliance with state/market legal requirements
 
Strong solution-oriented and problem-solving skills; detail-oriented
 
Demonstrated decision-making ability
 
Demonstrated ability to prioritize and handle multiple tasks in a high closing volume environment
 
Significant experience with multi-bank loan participations/syndications and secondary market standards
 
Strong aptitude for analysis, systems and mathematics
 
Strong written and verbal communication skills
 
Strong planning and organizational skills
 
Proven ability to prioritize and handle multiple tasks in a high-volume environment
 
Familiarity with commercial loan accounting systems
 
PC proficiency including familiarity with Microsoft Excel, Word and Lotus Notes Email
 
Lead Closing Officer
 ABOUT THE JOB (JOB BRIEF)
 Responsible for closing assigned portfolio consisting of a variety of products, primarily in Healthcare Group (HCG) and Institutional Real Estate (IRE). Independent management of all pre-closing and conduct review of due diligence, including adhering to internal compliance procedures (OFAC, Patriot Act, etc.), credit approval, risk management and documentation standards according to internal closing procedures and controls. Responsible for providing superior client service in proactively driving the closing process, engaging legal counsel and third-party vendors, following progress on the closing checklist, identifying items/conditions to be satisfied and the party responsible, through funding and all post-closing functions.
 
Essential Job Functions: 
Provides closing expertise to RM/PM in pre-closing process through review of items required to close, review of credit approval and assistance with review of commitment letter and loan documentation
 
Drives closing process with client, utilizing closing checklist to identify and monitor progress of items required to close and responsible parties for such
 
Engages/coordinates outside consultants necessary for the transaction including legal counsel
 
Accumulates and reviews all loan documentation and other information for conformity to credit policy, credit approval, and commitment letter; reviews and negotiates client-requested changes with counsel and/or RM as appropriate
 
Ensures ongoing communication with client, RM, PM, legal counsel, title agent, consultants, Servicing Officer and all other necessary parties during pre-closing and closing process
 
Works with Servicing Officer, consultants and RM to ensure project budget is balanced and conforms to loan approval.
 
Delivers distinctive personalized service to external and internal clients; participates in client meetings
 
Utilizes transaction tracking system to update transaction status
 
Ensures all pre-closing conditions of approval are met
 
Provides authorization to close to Servicing Officer; works closely with multiple parties to achieve a well-coordinated and timely closing, funding and booking of the transaction
 
Effectively communicates and works with banks on syndicated/participated transactions; leads or participates in syndication bank group meetings (each with Team Lead assistance as needed) and ensures Bank documentation and closing requirements are met
 
Coordinates collection of all fees and charges necessary to close transaction
 
Provides required documentation for booking transaction and fees
 
Utilizes RECWeb system for timely updates on deal status, and timely uploading and maintaining of closing file and all appropriate documents
 
Ensures all pre-closing conditions of approval are met and proactively monitors all post-closing items
 
Utilizes Compliance Applications in order to ensure adherence to all governmental and fiduciary laws, including OFAC and Patriot Act
 
Clearly and immediately communicates problems/issues and elevates appropriately; assists in resolving issues affecting client service and risk management
 
Adheres to timeframes for all required training
 
Required Qualifications: (License, Certificates, Education, Skills, etc.)
 4-year College Degree or equivalent real estate business experience
 
Paralegal training, law degree and/or LPO license preferred
 
Experience with closing process and real estate loan financing including commitment/loan structures, title/liens, insurance, loan documents, contracts, leases, AIA document, project budgets and other legal documentation and compliance with governmental legal requirements (Familiarity of HCG product a plus).
 
Strong solution-oriented and problem-solving skills; detail-oriented
 
Demonstrated decision-making ability
 
Experience with multi-bank loan participations/syndications and secondary market standards
 
Strong aptitude for analysis, systems and mathematics
 
Strong written and verbal communication skills
 
Strong planning and organizational skills
 
Proven ability to prioritize and handle multiple tasks in a high-volume environment
 
Familiarity with commercial loan accounting systems
 
PC proficiency including familiarity with Microsoft Excel and Word.
 
COMPETENCIES
 Accountability
 Keeps promises and honors commitments.
 
Accepts responsibility for mistakes and failures and learns from them.
 
Demonstrates open, honest communication.
 
Business Acumen
 Be knowledgeable about the financial services industry and Key’s competition.
 
Understand the value proposition of the business and how it contributes to Key’s business strategy.
 
Understand and apply Key’s risk management philosophy in day-to-day interactions.
 
Client Focus
 Understands the value of excellent client service and demonstrates commitment to client satisfaction for internal and external clients while balancing organizational profitability.
 
Actively listens to internal/external client feedback and delivers appropriate solutions.
 
Applies judgment within established guidelines to resolve client issues and needs and escalates issues to manager when appropriate.
 
Develop Self, Staff & Others
 Take ownership of your personal development plan and seek opportunities to further develop your skill set.
 
Proactively share your knowledge to help others develop and to improve the performance of the team.
 
Drive for Results
 Can be counted on to exceed goals successfully; is consistently a solid performer, is very bottom line oriented; steadfastly pushes self and others for results.
 
Demonstrates personal accountability for achieving results within established timelines and budget parameters.
 
Pursues work with energy, drive and focus.
 
Effective Collaboration
 Identifies and involves the right stakeholders to make decisions and maximize results.
 
Readily shares information, knowledge, best practices, and ideas with teammates.
 
Leverages opportunities and capabilities across the team to accomplish goals.
 
Attentive and active listener; has the patience to hear people out; can accurately restate the opinion of others even when he/she disagrees.
 
Lead Change
 Effectively navigate and embrace change; exhibit an openness of new ways of doing things and an adaptable, continuous improvement mindset.
 
Make quality decisions in a timely manner; sometimes with incomplete or ambiguous information and under tight deadlines/pressure.
 
Understand the boundaries of your decision making and escalate decisions appropriately.
 
Managerial Courage
 Openly expresses views and delivers candid and constructive feedback with a positive mindset to teammates and manager.
 
Welcomes constructive feedback and strives to improve personal effectiveness based upon feedback.
 
Steps up to conflict and views it as an opportunity; finds common ground and fosters cooperation with minimum noise.
 
Manage Vision and Purpose
 Demonstrate passion for improving business results.
 
Understand how your role fits into the vision of the department and the organization.
 
Apply an understanding of the department’s vision and purpose to your prioritize work.
 
Physical Demands
 General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
 
Work Location Category
 Hybrid (2+ days)
 
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
 
COMPENSATION AND BENEFITS
 This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Lead Closing Officer Compensation: This position is eligible to earn a base salary in the range of $57,000 to $87,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.
 
Please click here for a list of benefits for which this position is eligible.
 
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
 
Job Posting Expiration Date: 02/06/2026
 
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
 Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
 
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Senior Closing Officer/Lead Closing Officer - Commercial Real Estate and Syndications

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Senior Closing Officer/Lead Closing Officer - Commercial Real Estate and Syndications