Qureos Mentor

KeyBank

<div><div><b>Location:</b></div><div>
1804 North Broad Street - Lansdale, Pennsylvania 19446</div><div></div><div><b><br>
Job Summary:</b><br>
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.<br>
<br>
<b>Essential Functions:</b></div><ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).</li><li>
Developing strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.</li><li>
Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.</li><li>
Support of branch operations including assisting with client transactions on the Teller line as needed.</li><li>
Participate in and occasionally facilitate in-person morning huddles and end of day debriefs.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul><div><br>
<b>
Education:</b></div><ul><li>
High School Diploma , GED or equivalent business experience (required) or</li><li>
Bachelor's Degree (preferred).</li></ul><div><br>
<b>
Work Experience:</b></div><ul><li>
Minimum of 1 year experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)</li><li>
Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)</li><li>
Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)</li><li>
Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)</li><li>
Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)</li><li>
Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)</li><li>
Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)</li></ul><div><br>
<b>
Licenses and Certifications:</b></div><ul><li>
Notary License (preferred)</li></ul><div><br>
<b>
Skills:</b></div><ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients&rsquo; financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.</li><li>
Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank.</li><li>
Ability to evaluate financial information to understand clients' financial health, identify investment opportunities, and recommend strategies.</li><li>
Understanding and managing risks associated with banking operations and client transactions.</li><li>
Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.</li><li>
Accurate and efficient handling of cash transactions.</li></ul><div><br>
<b>
Core Competencies:</b></div><ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul><div><br>
<b>
Physical Demands:</b></div><ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul><div><br>
<b>
Driving Requirements:</b></div><ul><li>
Ability to routinely and frequently operate a motor vehicle with a valid driver's license.</li></ul><div><br>
<b>
Work Location Category:</b></div><ul><li>
Branch</li></ul><div></div><div><b><br>
COMPENSATION AND BENEFITS:</b></div><div>
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.</div><div></div><div><br>
Please click here for a list of benefits for which this position is eligible.</div><div></div><div><br>
Job Posting Expiration Date: 05/22/2026<br>
<br>
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.</div><div></div><div><br>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div><br>
<b>
About KeyBank:</b><p><br>
Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve. We offer our teammates the skills, mentoring and training needed to meet their career goals and better serve our clients.</p></div>

Personal Banker - R-38044

<div><p><b>Location:</b></p>
For Those Who Work At Home, Ohio<p></p><p><b>
Job Summary
</b></p><p>Reporting to the Senior Manager, ALM Data &amp; Analytics, this role will help lead the ALM Data &amp; Analytics function with accountability for data governance, infrastructure, and analytical capabilities supporting Asset-Liability Management (ALM) month-end process and modeling updates. The successful candidate should have database querying and data transformation expertise and experience dealing with complex and large data sets from multiple sources. The candidate should have deep understanding of the ALM framework and should have knowledge of ALM concepts such as interest rate risk, liquidity and/or funds transfer pricing. This role provides strategic leadership over data architecture, data quality, and production processes supporting ALM modeling platforms (e.g., QRM, Empyrean), and ensures alignment with regulatory expectations and internal risk governance standards. The position requires strong analytical skills, attention to detail and strong collaboration and problem-solving across Finance, various Lines of Business (LOB), the Finance division&rsquo;s Financial Planning and Analysis (FP&amp;A) group, Finance Enablement, and the Quantitative Modeling and Advanced Analytics (QMAA) team. This role will also heavily interact with senior leadership and second line functions.</p><p><b>
Responsibilities</b></p><ul><li>
Enhance and execute monthly data load process and month-end reconciliation activities while explaining changes month-over-month within the overall balance sheet to business partners</li><li>
Lead, support, and assist with the comprehensive process to identify, measure, monitor, and control interest rate risk with strong governance and controls</li><li>
Help build and implement processes in ALM framework to support centralized forecasting, interest rate risk, funds transfer pricing, capital and liquidity planning, and internal stress testing that are scalable and well-controlled</li><li>
Lead and assist in maintaining clear ALM data inventory (sources, lineage, transformations, owners, controls) for core feeds (loans, deposits, securities, derivatives, FTP curves, behavioral attributes) and promote adoption of modern data tools and automation to enhance efficiency and data integrity</li><li>
Lead and assist in defining and monitoring data quality rules (e.g., completeness, accuracy, consistency, timeliness, and reconciliation tolerances) and ensure break remediation is tracked and timely remediated</li><li>
Execute work for the Finance data roadmap for centralized ALM data architecture supporting interest rate risk, liquidity, FTP, capital planning and stress testing</li><li>
Lead and assist and support the development, implementation, testing and documentation of data processes that support various modeling initiatives</li><li>
Lead and assist in accurate ALM decisions and risk reporting to ensure it&rsquo;s based on accurate, controlled, well-governed data and analyses that reliably measure and explain balance sheet risk (IRR/IRRBB, NII/EVE sensitivity, optionality/behavioral assumptions) supporting risk governance and regulatory expectations</li><li>
Assist team in resolving items within exception logs and issue remediations</li><li>
Assess and propose linkage across foundational financial systems and work to develop interfaces into ALM framework</li><li>
Partner with multiple developers and stakeholders to understand modeling data requirements and help develop and guide required data transformations, translation tables, parameters, data loads, security, reports, etc. to support projects/modeling while being able to explain the results</li><li>
Work independently with Finance Enablement to ensure data requirements or process changes are identified and incorporated into model development schedule</li><li>
Coordinate with multiple stakeholders with diverse backgrounds, perspectives and priorities</li></ul><ul><li>
Perform data and process validation during testing and production phases of projects and ongoing work efforts</li><li>
Oversee the development and maintenance of comprehensive control policies and procedures to ensure the integrity of the data process</li><li>
Leverage automated technology to achieve the highest level of quality and efficiency</li><li>
Maintain an awareness of current market and economic conditions</li><li>
Provide insights into process efficiencies, functional realignments and overall continuous improvement</li><li>
Participate in strategy discussions around hedging and investing as part of overall balance sheet management</li><li>
Participate simultaneously in multiple work efforts and activities</li><li>
Support any key projects across the department</li></ul><p></p><p><b>
Education Qualifications</b></p><ul><li>
Bachelor's Degree (Finance, Information Technology, Accounting or related field)</li></ul><p><b>
Experience Qualifications</b></p><ul><li>
7+ years of analytical experience in Finance, Business or related field preferred</li><li>
3+ years of leadership or team management experience preferred</li></ul><p></p><p><b>
Required Skills</b></p><ul><li>
Familiarity with using, supporting and upgrading ALM platforms (e.g., QRM, Empyrean) and interacting with Technology support teams</li><li>
Experience working with financial reporting systems (e.g., Workday, Essbase)</li><li>
Curiosity-driven mindset with a focus on continuous learning and improvement</li><li>
Database querying and data transformation expertise (e.g., Google Cloud Platform, Snowflake, SQL and Python)</li><li>
Proficiency in using analytical tools (SQL, Python, SAS, Visual Basic) and Microsoft Office Suite applications</li><li>
Experience dealing with complex and large data sets from multiple sources to support analytical processes</li><li>
Experience in basic Treasury, ALM or interest rate risk functions</li><li>
Knowledge of IRR metrics (NII, EVE), behavioral assumptions, and modeling frameworks</li><li>
Strong financial and/or accounting acumen</li><li>
Strong verbal and written communication skills coupled with the ability to work and communicate with personnel at all levels in the corporation</li><li>
Ability to understand and interpret modeling requests/needs, and respond to questions with clear and effective answers, and give cohesive presentations</li><li>
Proven team player, willing to assist others as needed to ensure that group deadlines are met, and quality standards are achieved</li><li>
Hands-on experience with database compilation and analysis</li></ul><p></p><p>
COMPENSATION AND BENEFITS</p>
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.<p></p><p>
Please click here for a list of benefits for which this position is eligible.</p><p></p><p>
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.</p><p></p>
Job Posting Expiration Date: 07/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<p></p><p>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</p><br>
<p></p>
#LI-Remote</div>

Manager, ALM Data & Analytics

<div><div>4428 West Tuscarawas Street - Canton, Ohio 44708<br>
</div><div><b>
Job Summary:</b><br>
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.<br>
<br>
<b>Essential Functions:</b></div><ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.</li><li>
Acts as a resource to identify and resolve more complex client servicing issues.</li><li>
Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.</li><li>
Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.</li><li>
Attends and participates in in-person morning huddles and end-of-day debriefs.</li><li>
Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.</li><li>
Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.</li><li>
Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.</li><li>
Supports the Branch Manager in onboarding and training new Tellers to the team.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul><div><b>
Education:</b></div><ul><li>
High School Diploma, GED, or equivalent business experience (required).</li></ul><div><b>
Work Experience:</b></div><ul><li>
Minimum of 3 years demonstrated superior client relationship skills (required).</li><li>
Minimum of 3 years' experience in cash handling (required).</li><li>
Working knowledge of PC with Windows based applications and calculator (required).</li><li>
Demonstrated ability to lead, motivate, and foster teamwork (required).</li><li>
Demonstrated organizational skills while managing multiple tasks (required).</li></ul><div><b>
Licenses and Certifications:</b></div><ul><li>
Notary License (preferred).</li></ul><div><b>
Skills:</b></div><ul><li>
Knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).</li><li>
Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.</li><li>
Excellent time management skills.</li><li>
Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client service.</li><li>
Accurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift.</li><li>
Promoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.</li><li>
Helping clients achieve their financial goals through education and the use of financial tools.</li></ul><div><b>
Core Competencies:</b></div><ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul><div><b>
Physical Demands:</b></div><ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul><div><b>
Driving Requirements:</b></div><ul><li>
Ability to occasionally operate a motor vehicle with a valid driver's license.</li></ul><div><b>
Work Location Category:</b></div><ul><li>
Branch</li></ul><div><b>
COMPENSATION AND BENEFITS:</b></div><div>
This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.<br>
</div><div>
Please click here for a list of benefits for which this position is eligible.<br>
</div><div><b>
Job Posting Expiration Date:</b> 04/17/2026<br>
<br>
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<br>
</div><div>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div><br>
<b>
About KeyBank:</b><p><br>
Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve. We offer our teammates the skills, mentoring and training needed to meet their career goals and better serve our clients.</p></div>

Lead Teller - R-37424

<div><div><b>Location: </b>3000 W Chicago Boulevard - Tecumseh, Michigan 49286<br>
</div><div><b>
Job Summary:</b><br>
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography&mdash;clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.<br>
<br>
<b>Essential Functions:</b></div><ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Accepts and accurately processes all financial service transactions, while identifying opportunities during the transaction to deepen and expand the client relationship.</li><li>
Acts as a resource to identify and resolve more complex client servicing issues.</li><li>
Listens for clues for financial wellness opportunities during client conversations and then appropriately transitions the clients either individually or to a Banker; Provides effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Participates in and occasionally facilitates in-person morning huddles and end-of-day debriefs.</li><li>
Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.</li><li>
Develops strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively manages internal and external centers of influence.</li><li>
Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul><div><br>
<b>
Education:</b></div>
High School Diploma GED, or equivalent business experience (required)<br>
<ul><li>
</li></ul><div><b>
Work Experience:</b></div><ul><li>
Experienced in developing current and new client relationships, achieving sales goals, and building referral sources- through techniques such as tele-consulting, outside calling, prospecting and networking. (required)</li><li>
Experienced in cash handling. (required)</li><li>
General understanding of PC with Windows based applications and calculator. (required)</li>
Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key. (required)<br>
<li>
</li></ul><div><b>
Licenses and Certifications:</b></div>
Notary License within 180 Days (preferred)<br>
<ul><li>
</li></ul><div><b>
Skills:</b></div><ul><li>
Knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online, and Telephone Banking).</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Promoting and supporting clients' overall financial health through education, planning, and tailored financial strategies.</li><li>
Knowledge of various financial products such as loans, credit cards, and investment options, and the ability to recommend suitable products to clients.</li><li>
Educating clients on financial concepts, products, and services to empower them to make informed decisions.</li><li>
Developing trust and rapport with clients through consistent, personalized interactions and effective communication.</li><li>
Accurately processing cash transactions, maintaining cash drawer balance, and ensuring security and compliance in cash operations.</li><li>
Strong communication, trust-building, and relationship management skills to foster strong advisor-client relationships.</li>
Ability to gain market insight and spot trends to provide sound financial strategies.<br>
<li>
</li></ul><div><b>
Core Competencies:</b></div>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.<br>
<ul><li>
</li></ul><div><b>
Physical Demands:</b></div><ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul><div><br>
<b>
Driving Requirements:</b></div>
May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.<br>
<ul><li>
</li></ul><div><b>
Work Location Category:</b></div>
Office-Based<br>
<ul><li>
</li></ul><div><b>
COMPENSATION AND BENEFITS:</b></div><div>
This position is eligible to earn a base hourly rate in the range of $19.23 - $28.37 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.<br>
</div><div>
Please click here for a list of benefits for which this position is eligible.<br>
</div><div><b>
Job Posting Expiration Date:</b> 04/17/2026<br>
<br>
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<br>
</div><div>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div><br>
<b>
About KeyBank:</b><p><br>
Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve. We offer our teammates the skills, mentoring and training needed to meet their career goals and better serve our clients.</p></div>

Financial Wellness Associate - R-37420

<div><p><b>Location:</b></p>
404 East Waterloo Road - Akron, Ohio 44319<p></p><b>
Job Summary</b><br>
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.<br>
<br>
<b>Essential Functions</b><ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.</li><li>
Proactively work to identify and resolve client servicing issues, escalating as needed.</li><li>
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.</li><li>
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.</li><li>
Attend and participate in in-person morning huddles and end of day debriefs.</li><li>
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.</li><li>
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul><br>
<b>
Education</b><ul><li>
High School Diploma , GED, or equivalent business experience (required)
</li></ul><br>
<b>Work Experience</b><ul><li>
Experience in a client service role (required)
</li><li>Experienced in cash handling (required)
</li><li>General understanding of PC with Windows based applications and calculator (required)
</li></ul><br>
<b>Licenses and Certifications</b><ul><li>
Notary License (preferred)
</li></ul><br>
<b>Skills</b><ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.</li><li>
Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.</li><li>
Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift</li><li>
Ensuring accuracy in transactions and maintaining organized records</li><li>
Ability to identify and resolve client servicing issues efficiently</li><li>
Understanding and following banking regulations and security procedures</li><li>
Skills in identifying financial needs and promoting relevant banking products and services</li><li>
Awareness of techniques to detect and prevent fraudulent activities</li><li>
Collaborating effectively with teammates to ensure smooth operations</li></ul><br>
<b>
Core Competencies</b><ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.
</li></ul><br>
<b>Physical Demands</b><ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul><br>
<b>
Driving Requirements</b><ul><li>
Ability to occasionally operate a motor vehicle with a valid driver's license.</li></ul><br>
<b>
Work Location Category</b><br>
<ul><li>
Branch</li></ul><p></p><p>
COMPENSATION AND BENEFITS</p>
This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.<p></p><p>
Please click here for a list of benefits for which this position is eligible.</p><p></p>
Job Posting Expiration Date: 09/18/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<p></p><p>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</p></div>

Part-time Teller

<div><p><b>Location:</b></p>
5290 Detroit Road - Sheffield Village, Ohio 44035<p></p><b>
Job Summary</b><br>
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography&mdash;clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.<br>
<br>
<b>Essential Functions</b><ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Accepts and accurately processes all financial service transactions, while identifying opportunities during the transaction to deepen and expand the client relationship.</li><li>
Acts as a resource to identify and resolve more complex client servicing issues.</li><li>
Listens for clues for financial wellness opportunities during client conversations and then appropriately transitions the clients either individually or to a Banker; Provides effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Participates in and occasionally facilitates in-person morning huddles and end-of-day debriefs.</li><li>
Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.</li><li>
Develops strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively manages internal and external centers of influence.</li><li>
Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul><br>
<b>
Education</b><ul><li>
High School Diploma GED, or equivalent business experience (required)
</li></ul><br>
<b>Work Experience</b><ul><li>
Experienced in developing current and new client relationships, achieving sales goals, and building referral sources- through techniques such as tele-consulting, outside calling, prospecting and networking. (required)
</li><li>Experienced in cash handling. (required)
</li><li>General understanding of PC with Windows based applications and calculator. (required)
</li><li>Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key. (required)
</li></ul><br>
<b>Licenses and Certifications</b><ul><li>
Notary License within 180 Days (preferred)
</li></ul><br>
<b>Skills</b><ul><li>
Knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online, and Telephone Banking).</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Promoting and supporting clients' overall financial health through education, planning, and tailored financial strategies.</li><li>
Knowledge of various financial products such as loans, credit cards, and investment options, and the ability to recommend suitable products to clients.</li><li>
Educating clients on financial concepts, products, and services to empower them to make informed decisions.</li><li>
Developing trust and rapport with clients through consistent, personalized interactions and effective communication.</li><li>
Accurately processing cash transactions, maintaining cash drawer balance, and ensuring security and compliance in cash operations.</li><li>
Strong communication, trust-building, and relationship management skills to foster strong advisor-client relationships.</li><li>
Ability to gain market insight and spot trends to provide sound financial strategies.</li></ul><br>
<b>
Core Competencies</b><ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.
</li></ul><br>
<b>Physical Demands</b><ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul><br>
<b>
Driving Requirements</b><ul><li>
May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.</li></ul><br>
<b>
Work Location Category</b><br>
<ul><li>
Office-Based</li></ul><p></p><p>
COMPENSATION AND BENEFITS</p>
This position is eligible to earn a base hourly rate in the range of $19.23 - $28.37 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.<p></p><p>
Please click here for a list of benefits for which this position is eligible.</p><p></p>
Job Posting Expiration Date: KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<p></p><p>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</p></div>

Financial Wellness Associate

<div><p><b>Location:</b></p>
4431 NE 4th Street - Renton, Washington 98059<p></p><b>
Job Summary</b><br>
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
<br>
<br>
<b>Essential Functions</b><ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).</li><li>
Developing strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.</li><li>
Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.</li><li>
Support of branch operations including assisting with client transactions on the Teller line as needed.</li><li>
Participate in and occasionally facilitate in-person morning huddles and end of day debriefs.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul><br>
<b>
Education</b><ul><li>
High School Diploma , GED or equivalent business experience (required) or
</li><li>Bachelor's Degree (preferred)
</li></ul><br>
<b>Work Experience</b><ul><li>
1+ years Experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)
</li><li>Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)
</li><li>Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)
</li><li>Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)
</li><li>Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)
</li><li>Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)
</li><li>Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)
</li></ul><br>
<b>Licenses and Certifications</b><ul><li>
Notary License (preferred)
</li></ul><br>
<b>Skills</b><ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients&rsquo; financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.</li><li>
Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank.</li><li>
Ability to evaluate financial information to understand clients' financial health, identify investment opportunities, and recommend strategies.</li><li>
Understanding and managing risks associated with banking operations and client transactions.</li><li>
Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.</li><li>
Accurate and efficient handling of cash transactions.</li></ul><br>
<b>
Core Competencies</b><ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.
</li></ul><br>
<b>Physical Demands</b><ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul><br>
<b>
Driving Requirements</b><ul><li>
Ability to routinely and frequently operate a motor vehicle with a valid driver's license.</li></ul><br>
<b>
Work Location Category</b><br>
<ul><li>
Branch</li></ul><p></p><p>
COMPENSATION AND BENEFITS</p>
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.<p></p><p>
Please click here for a list of benefits for which this position is eligible.</p><p></p>
Job Posting Expiration Date: 09/13/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<p></p><p>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</p></div>

Personal Banker

Join KeyBank and explore 24   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.