Qureos Mentor

KeyBank

<div>Location:
4900 Tiedeman Road, Brooklyn Ohio
Job Summary
The Treasury Operations Department is responsible for processing transactions and preparing both internal and regulatory reports associated with the Investment Portfolio, Collateral Management, Funding (including Liabilities), and Safekeeping functions. The Operations Analyst maintains an accurate and current system of record that reflects all Treasury-related transactions. Treasury Operations primarily supports multiple Lines of Business at Key and its affiliates.
Portfolio responsibilities encompass managing fixed income securities such as bonds, settling trades involving fixed income and equities, processing principal and interest payments, and reconciling General Ledger entries. Funding activities include administering KeyBank debt issuances and borrowings, overseeing principal and interest payments, monitoring aggregate cash positions at the Federal Reserve, conducting due from account reviews, initiating large-value wire transfers, and reconciling General Ledger entries. Collateral management tasks involve pledging securities to support various contracts, products, and public deposits, as well as monitoring collateral surpluses or deficits daily across all positions. Safekeeping duties include executing buy and sell transactions, handling principal and interest processing, distributing trade confirmations and receipts, and ensuring accurate reconciliation of General Ledger entries.
The department consistently prepares managerial, financial, and regulatory reports and upholds robust internal controls to ensure full compliance with SOX regulations.
Essential Functions<ul><li>
Demonstrated working knowledge of accounting principles and general ledger structures, with the capability to create and maintain balanced entries.</li><li>
Accurately prepares and delivers information for managerial and financial reports in compliance with Service Level Agreements.</li><li>
Builds strong relationships with Line of Business Partners to effectively address and resolve discrepancies by providing detailed support.</li><li>
Actively participates in departmental projects.</li><li>
Skilled in researching and analyzing both typical and atypical patterns and trends.</li><li>
Proficient in performing all functions at the primary desk, as well as supporting and providing backup across multiple desks/functions within the department.</li><li>
Experienced in working within various financial platforms.</li><li>
Collaborates independently with technology partners to define, test, and implement bug fixes and minor system enhancements.</li><li>
Proactively identifies and implements opportunities for process improvement.</li><li>
Maintains a high level of attention to detail in daily functions, consistently recognizing, identifying, and processing transactions accurately.</li><li>
Conducts thorough research using available resources within designated timeframes.</li><li>
Makes sound decisions under tight deadlines and pressure.</li><li>
Performs and executes accurate balancing reconciliations between systems and general ledgers.</li><li>
Effectively manages multiple tasks with minimal supervision.</li><li>
Self-motivated and results-oriented, with the ability to work efficiently under deadlines and contribute successfully within a team environment.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul>
Education<ul><li>
Bachelor's Degree in Finance, Accounting, or related (preferred) or equivalent work experience</li></ul>
Work Experience<ul><li>
2+ years&rsquo; experience in financial operations, with knowledge of Fixed Income securities, paydowns, pricing, and security movements.</li><li>
Intermediate to Advanced Microsoft Excel skills (including Vlookups); strong Microsoft Suite proficiency.</li><li>
Working knowledge of the Lightning (LFM) database system (preferred)</li><li>
Working knowledge of free security movements utilizing FED and/or BNY Mellon systems (preferred)</li><li>
Working knowledge of the CMS (Collateral Management System) database (preferred)</li><li>
Proficient in Trade and wire systems, Lightning and Collateral Matrix Database (preferred)</li></ul>
Skills<ul><li>
Independent Work Capability: Effectively manages responsibilities with minimal supervision, demonstrates sound judgment, and takes ownership of assigned work.</li><li>
Learning Agility: Quickly learns and applies knowledge across diverse financial products, systems, and processes in a dynamic environment.</li><li>
Professional Communication: Communicates clearly and effectively, both verbally and in writing, with internal partners and clients at all levels.</li><li>
Confidentiality &amp; Professionalism: Maintains discretion and confidentiality while handling sensitive financial and client information; consistently demonstrates professionalism.</li><li>
Detail Orientation: Demonstrates accuracy and thoroughness by carefully reviewing work, identifying errors or inconsistencies, and ensuring high‑quality, complete outputs.</li><li>
Workload Management: Effectively prioritizes and manages multiple tasks in a high‑volume environment while meeting deadlines and maintaining quality standards.</li><li>
Analytical Thinking: Applies strong analytical skills and attention to detail to evaluate issues, identify root causes, and recommend sound solutions.</li><li>
Problem Solving: Identifies challenges, evaluates options, and develops practical, solution‑oriented approaches to resolve issues efficiently.</li><li>
Accountability: Takes ownership of commitments and outcomes, communicates openly and honestly, and learns from mistakes or setbacks to improve performance.</li><li>
Business Acumen: Demonstrates knowledge of the financial services industry and organizational strategy; understands and applies risk management principles in day‑to‑day work.</li><li>
Drive for Results: Consistently delivers strong performance by maintaining focus, energy, and accountability to achieve goals within established timelines.</li><li>
Effective Collaboration: Works productively with cross‑functional partners by sharing information, engaging appropriate stakeholders, leveraging team strengths, and respecting diverse perspectives.</li><li>
Change Agility: Adapts effectively to change by embracing new ways of working, making timely decisions with available information, and applying a continuous improvement mindset.</li><li>
Vision &amp; Purpose Alignment: Understands how individual responsibilities support departmental and organizational objectives and prioritizes work accordingly.</li></ul> 
Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul> 
Physical Demands<ul><li>
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.</li></ul>
Work Location Category<ul><li>
Hybrid (2+ days)</li></ul>
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 05/22/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Hybrid</div>

Treasury Operations Analyst

<div>Location:
3935 Route 31 - Liverpool, New York 13090
Job Summary 
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. 
 
Essential Functions<ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.</li><li>
Proactively work to identify and resolve client servicing issues, escalating as needed.</li><li>
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.</li><li>
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.</li><li>
Attend and participate in in-person morning huddles and end of day debriefs.</li><li>
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.</li><li>
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul> 

Education<ul><li>
High School Diploma , GED, or equivalent business experience (required)
</li></ul> 
Work Experience<ul><li>
Experience in a client service role (required)
</li><li>Experienced in cash handling (required)
</li><li>General understanding of PC with Windows based applications and calculator (required)
</li></ul> 
Licenses and Certifications<ul><li>
Notary License (preferred)
</li></ul> 
Skills<ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.</li><li>
Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.</li><li>
Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift</li><li>
Ensuring accuracy in transactions and maintaining organized records</li><li>
Ability to identify and resolve client servicing issues efficiently</li><li>
Understanding and following banking regulations and security procedures</li><li>
Skills in identifying financial needs and promoting relevant banking products and services</li><li>
Awareness of techniques to detect and prevent fraudulent activities</li><li>
Collaborating effectively with teammates to ensure smooth operations</li></ul> 

Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.
</li></ul> 
Physical Demands<ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul> 

Driving Requirements<ul><li>
Ability to occasionally operate a motor vehicle with a valid driver's license.</li></ul> 

Work Location Category 
<ul><li>
Branch</li></ul>
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 07/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div>

Teller

<div>Location:
4910 Tiedeman Road, Brooklyn Ohio
About the Job
Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts. 
This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies.
Essential Functions<ul><li>
Evaluate risk and control identification within key processes and perform gap assessments on control coverage as well as first line of defense identification processes</li><li>
Collaborate with leaders to gain insights on operational performance, emerging risks and strategic initiatives while identifying opportunities for improvement.</li><li>
Evaluate and monitor projects, strategic initiatives, and new technologies to ensure alignment with risk tolerance and business goals.</li><li>
Review risks, controls and, conduct assessments to support effective oversight and compliance with risk management requirements.</li><li>
Oversee the technology portfolio, assessing projects and initiatives to ensure alignment with risk appetite and adequate mitigation strategies.</li><li>
Support and enhance the overall risk oversight framework by developing and updating oversight practices.</li><li>
Partner with various teams to influence the implementation of operational practices to mitigate risk within appetite.</li><li>
Provide expert advice on risk management practices, offering practical solutions to mitigate identified risks.</li><li>
Analyze and assess risks associated with new products or services including third parties.</li><li>
Assist with audits and regulatory examinations, ensuring through and timely responses to inquiries and findings.</li><li>
Foster positive relationships with business partners and senior management ensuring open communication on risk matters.</li><li>
Escalate and report any significant risk issues and facilitate appropriate corrective actions.</li><li>
Perform ongoing monitoring of emerging risks, industry and regulatory trends.</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in business, finance, technology, or economics or commensurate/relevant degree is required.</li><li>
Minimum of 5 years industry experience, within Operational Risk, Enterprise Risk, Technology Risk, Information Security Risk, External/Internal Audit or in the technology or information security lines of business.</li><li>
Outstanding active listening skills</li><li>
Demonstrated ability to work with internal and external auditors and regulators.</li><li>
Ability to think strategically coupled with the ability to drive to execution</li><li>
Ability to view risk holistically within a dynamic, fast paced team environment</li><li>
In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of compliance and legal requirements and operational processes.</li><li>
Familiarity with Microsoft Office tools such as Excel, Teams, and the proven ability to learn how to use other unique technologies.</li><li>
Capable of conducting in depth testing of systems, processes and controls</li><li>
Manage workflows and task assignment to ensure timely completion of work</li><li>
Have an execution oriented, process efficiency and continuous improvement mindset</li><li>
Possessing intellectual curiosity and a passion for seeking to understand</li><li>
Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices</li></ul>
Licenses and Certifications<ul><li>
Applicable certifications such as:<ul><li>
ISACA: CISA, CRISC, CET, CGEIT, CISM</li><li>
ISC2: CISSP, CCSP, SSCP</li><li>
Cloud Security Alliance Certs: CCAK</li><li>
Cloud Provider-Specific Certifications</li></ul></li></ul>
Preferred Qualifications<ul><li>
MBA, Law Degree or other relevant advanced education</li><li>
Current and practical knowledge of Technology and/or Information Security activities, challenges, and workflows</li><li>
Additional industry certifications such as those listed above</li><li>
BS or Masters in Technology or Security related field</li><li>
Foundational knowledge of Archer GRC preferred</li><li>
Project management, Agile experience preferred</li></ul>
Tactical Skills<ul><li>
Demonstrated experience working with regulatory agencies, guidelines and requirements</li><li>
Strong ability to work with all levels of management within the company</li><li>
Experience working/managing projects across multiple functional areas and dealing with multiple business partners</li><li>
Experience working on initiatives that require strategic planning/thinking</li><li>
Flexibility to switch priorities based on the needs of the company in a fast-paced environment</li><li>
Ability to grasp complex processes quickly and be able to identify risks and compensating controls</li><li>
Excellent problem-solving abilities and results oriented; able to make decisions independently</li><li>
Proven ability to work as a team</li><li>
Strong leadership skills and ability to influence others</li><li>
Sound understanding of compliance and operational risks and internal control frameworks</li><li>
Strong analytical/research skills coupled with ability to effectively summarize findings</li><li>
Excellent oral, written and interpersonal skills</li><li>
Ability to adapt to change and communicate changing requirements</li><li>
Excellent organizational skills and meticulous attention to detail</li><li>
Self-motivated</li><li>
Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint</li></ul> 
Personal Skills<ul><li>
Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions</li><li>
Agile Mindset: Explains specific agile processes and its associated checkpoints and deliverables and applies major agile tools and techniques to accomplish tasks; understands that failures/defects equate to new learnings</li><li>
Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals</li><li>
Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems</li></ul> 
Practical Skills<ul><li>
Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes</li><li>
Data Analysis: Identifies correlations that reveal trends and determine conditions, often with disparate data sets; Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating performance</li><li>
Oral &amp; Written Communication: Possesses the ability to adapt listening and facilitation style to others&rsquo; communication styles and uses various approaches appropriately and effectively</li><li>
Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures</li><li>
Systems Thinking: Analyzes the dynamics of a system to determine key characteristics, properties, and functions; surfaces problems within systems and searches for root causes while leveraging a foundational knowledge of continuous improvement</li></ul>
Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and sustain proficiency in identified Leadership Competencies.</li></ul> 
Physical Demands<ul><li>
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.</li></ul> 
Travel<ul><li>
Occasional travel to include overnight stay.</li></ul>
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 05/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Hybrid</div>

Sr. Cybersecurity Operational Risk Officer

<div>Location:
4900 Tiedeman Road, Brooklyn Ohio
Senior Executive Recruiter &ndash; Commercial Banking Growth &amp; Expansion
Location: Flexible with travel 
Reports to: Head of Enterprise Talent Acquisition &amp; Internal Mobility
About the Role
KeyBank is building leadership capability to support the expansion of our Commercial Banking business into new and growing markets. We are hiring an Executive Recruiter to lead senior and executive level hiring for Commercial Banking growth initiatives, with a primary focus on senior sales and market leadership roles.
This role requires an experienced executive recruiter who can operate with polish, confidence, and resilience in a high visibility environment. You will manage end-to-end executive searches, partner closely with senior leaders, and bring deep market knowledge to inform hiring decisions in competitive growth markets.
This is a hands-on, high impact role within a high performing executive recruiting team.
What You&rsquo;ll Do<ul><li>
Lead full lifecycle executive recruiting for senior Commercial Banking leadership roles, from search strategy through close</li><li>
Serve as a trusted advisor to senior business and HR leaders, providing market insights, talent perspectives, and clear recommendations</li><li>
Design and execute sophisticated search strategies, including market mapping, proactive sourcing, direct outreach, and candidate development</li><li>
Build and maintain deep knowledge of Commercial Banking competitors, priority markets, and leadership talent pools to support active searches and opportunistic hiring</li><li>
Rigorously assess senior talent with emphasis on growth leadership, sales execution, market entry experience, and organizational scale</li><li>
Deliver high touch, white glove experiences for senior candidates and internal stakeholders</li><li>
Prepare and coach interview panels, synthesize feedback, and guide selection decisions</li><li>
Partner with Compensation and HR to develop and negotiate complex offers, including relocation</li><li>
Build long term relationships with senior Commercial Banking leaders to support current and future talent needs</li><li>
Leverage executive recruiting tools and CRM technology to manage pipelines, ensure compliance, and retain market intelligence</li><li>
Represent and differentiate KeyBank by clearly articulating our Commercial Banking strategy, culture, and leadership opportunities</li></ul>
What We&rsquo;re Looking For<ul><li>
8+ years of full lifecycle executive recruiting experience, including senior revenue generating leadership roles</li><li>
Experience recruiting within Commercial Banking, Financial Services, or growth oriented B2B organizations strongly preferred</li><li>
Demonstrated success recruiting highly accomplished, highly compensated executive talent in either an in-house or retained search environment</li><li>
Strong commercial acumen and credibility with senior sales and banking leaders</li><li>
Poise, polish, and sound judgment when working with senior executives and sophisticated candidates</li><li>
Resilience and composure under pressure, comfortable with high executive visibility and competing priorities</li><li>
A consultative mindset that brings insight, challenges thinking, and influences outcomes</li><li>
Resourceful and proactive, comfortable building searches from the ground up through direct sourcing</li><li>
Strong project management and prioritization skills in a fast paced, complex environment</li><li>
Willingness to travel as needed</li></ul>
Why Join Key
You will have the opportunity to play a meaningful role in shaping Commercial Banking during a period of growth, working closely with senior executives and within a highly respected executive recruiting function. This role offers visibility, influence, and the chance to do sophisticated executive recruiting work the right way.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 05/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Remote</div>

Senior Executive Recruiter - Commercial Banking Growth & Expansion

<div>Location:
301 East Fourth Street - Cincinnati, Ohio 45202
Job Summary 
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. 
 
Essential Functions<ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).</li><li>
Developing strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.</li><li>
Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.</li><li>
Support of branch operations including assisting with client transactions on the Teller line as needed.</li><li>
Participate in and occasionally facilitate in-person morning huddles and end of day debriefs.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul> 
Education<ul><li>
High School Diploma , GED or equivalent business experience (required) or</li><li>
Bachelor's Degree (preferred)</li></ul> 
Work Experience<ul><li>
1+ years Experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)</li><li>
Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)</li><li>
Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)</li><li>
Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)</li><li>
Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)</li><li>
Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)</li><li>
Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)</li></ul> 
Licenses and Certifications<ul><li>
Notary License (preferred)</li></ul> 
Skills<ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients&rsquo; financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.</li><li>
Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank.</li><li>
Ability to evaluate financial information to understand clients' financial health, identify investment opportunities, and recommend strategies.</li><li>
Understanding and managing risks associated with banking operations and client transactions.</li><li>
Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.</li><li>
Accurate and efficient handling of cash transactions.</li></ul> 
Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul> 
Physical Demands<ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul> 
Driving Requirements<ul><li>
Ability to routinely and frequently operate a motor vehicle with a valid driver's license.</li></ul> 
Work Location Category<ul><li>
Branch</li></ul>
#INDPB
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 06/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div>

Personal Banker

<div>Location:
6570 Kinne Rd - Dewitt, New York 13214
Job Summary 
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. 
 
Essential Functions<ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).</li><li>
Developing strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.</li><li>
Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.</li><li>
Support of branch operations including assisting with client transactions on the Teller line as needed.</li><li>
Participate in and occasionally facilitate in-person morning huddles and end of day debriefs.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul> 
Education<ul><li>
High School Diploma , GED or equivalent business experience (required) or</li><li>
Bachelor's Degree (preferred)</li></ul> 
Work Experience<ul><li>
Minimum 1 year of Experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)</li><li>
Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)</li><li>
Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)</li><li>
Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)</li><li>
Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)</li><li>
Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)</li><li>
Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)</li></ul> 
Licenses and Certifications<ul><li>
Notary License (preferred)</li></ul> 
Skills<ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients&rsquo; financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.</li><li>
Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank.</li><li>
Ability to evaluate financial information to understand clients' financial health, identify investment opportunities, and recommend strategies.</li><li>
Understanding and managing risks associated with banking operations and client transactions.</li><li>
Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.</li><li>
Accurate and efficient handling of cash transactions.</li></ul> 
Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul> 
Physical Demands<ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul> 
Driving Requirements<ul><li>
Ability to routinely and frequently operate a motor vehicle with a valid driver's license.</li></ul> 
Work Location Category<ul><li>
Branch</li></ul>
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 07/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div>

<div>Location:
3225 Monroe Avenue - Rochester, New York 14618
Job Summary 
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. 
 
Essential Functions<ul><li>
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.</li><li>
Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.</li><li>
Consistently attains individual activity, behavior, and outcome goals and expectations.</li><li>
Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).</li><li>
Developing strong partnerships with branch teammates and line of business partners &ndash; focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.</li><li>
Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.</li><li>
Support of branch operations including assisting with client transactions on the Teller line as needed.</li><li>
Participate in and occasionally facilitate in-person morning huddles and end of day debriefs.</li><li>
Work on Saturdays as directed by management.</li><li>
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice</li><li>
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key&rsquo;s clients and Key.</li></ul> 
Education<ul><li>
High School Diploma , GED or equivalent business experience (required) or</li><li>
Bachelor's Degree (preferred)</li></ul> 
Work Experience<ul><li>
Minimum 1 year of Experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)</li><li>
Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)</li><li>
Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)</li><li>
Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)</li><li>
Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)</li><li>
Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)</li><li>
Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)</li></ul> 
Licenses and Certifications<ul><li>
Notary License (preferred)</li></ul> 
Skills<ul><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with clients and transactions.</li><li>
Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients&rsquo; financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.</li><li>
Strong work ethic and high level of integrity.</li><li>
Excellent time management skills.</li><li>
Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.</li><li>
Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank.</li><li>
Ability to evaluate financial information to understand clients' financial health, identify investment opportunities, and recommend strategies.</li><li>
Understanding and managing risks associated with banking operations and client transactions.</li><li>
Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.</li><li>
Accurate and efficient handling of cash transactions.</li></ul> 
Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul> 
Physical Demands<ul><li>
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 &ndash; 10 lbs., occasional lifting of up to 30 lbs.</li></ul> 
Driving Requirements<ul><li>
Ability to routinely and frequently operate a motor vehicle with a valid driver's license.</li></ul> 
Work Location Category<ul><li>
Branch</li></ul>
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 07/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</div>

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