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Kitsap Regional Library

<div>Labor Relations Specialist
Human Resources<h2 class="jobSectionHeader">
ANNOUNCEMENT NUMBER: 0626-32</h2>
Kitsap Regional Library is looking for an experienced Labor Relations Specialist to join the Human Resources team at Kitsap Regional Library. The Human Resources team provides a broad range of human resource functions to support staff and the mission of the Library. Serving nine locations and about 200 employees, the incumbent will support the Library's strategic direction and its core values of equity, service, and curiosity by building strong relationships with management and labor partners and ensuring organizational alignment with the collective bargaining agreement.
The Labor Relations Specialist will join a Human Resources team composed of five professionals committed to supporting a positive and engaged workplace culture. The team currently consists of an HR Manager, HR Generalist, HR Coordinator, and Director of HR. At Kitsap Regional Library, our core values of Equity, Service and Curiosity drive our mission and inform our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
To learn more about our mission and strategic goals for the next five years, please see our strategic plan: Thrive Ahead, Kitsap Regional Library's Strategic Direction.<h2 class="jobSectionHeader">
GENERAL DESCRIPTION</h2>
Under the direction of the Human Resources Director, the Labor Relations Specialist will advise and counsel managers and supervisors on effective contract administration; and strategies for dealing with performance, collective bargaining, discipline, and grievances. The incumbent performs a wide variety of labor and employee relations activities including research and analysis in support of collective bargaining, grievance, and arbitration processes. The successful candidate will have excellent analytical and people skills, as well as effective time management and attention to detail. The ability to develop and maintain mutually trusting and collaborative labor and management relationships is key to success in this role.<h2 class="jobSectionHeader">
QUALIFICATIONS AND EXPERIENCE</h2>
Bachelor's degree in human resources management, labor relations, business administration, or related field and a minimum of five years of progressively responsible labor relations experience is required.
Experience working in a multi-branch library system, or a public sector organization, is desired.
We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways-not just candidates who check all the boxes. Please consider applying if you do not meet all the qualifications.<ul><li>A resume and cover letter are required for all positions and may be uploaded or copy/pasted and submitted with your application.</li></ul><h2 class="jobSectionHeader">
BENEFITS &amp; SALARY</h2>
Employees regularly scheduled 20 or more hours per week are eligible to participate in our medical, dental, vision, basic life, AD&amp;D, long term disability insurance plans, health reimbursement arrangement (HRA), as well as our employee assistance program. Additionally, all employees regularly scheduled 20 or more hours per week receive 13 paid holidays throughout the calendar year. Employees in this position earn 15 days per year of vacation leave over the course of their first year, 13 days of sick leave, and 1 personal day each year.
Kitsap Regional Library participates in the Washington State Public Employees Retirement System (PERS). Employees are automatically eligible for the plan if they work a minimum of 16.25 hours per week (or 70 hour per month) during five months per year for two consecutive years.
The compensation range for this position is $37.70-$52.18. Offers to new hires are expected to be within the first half of the range and will be determined based on required and relevant experience and in alignment with internal equity.<h2 class="jobSectionHeader">
ESSENTIAL FUNCTIONS</h2>
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.
DUTIES:<ul><li>
Serve as a labor relations partner by providing strategic and tactical planning and consultation to ensure consistent compliance with bargaining agreements, policies, and best practice labor relations and human resource management activities.</li><li>
Participate in informational meetings and discussions with labor partners, building and maintaining respectful and collaborative relations with Union officials and staff.</li><li>
Manage complex and sensitive issues with broad organizational impacts while monitoring deadlines.</li><li>
Provide professional support in labor negotiations, participate in contract negotiations, serve as main point of contact responsible for labor relations consultations and assistance.</li><li>
Respond to and manage conflict, and advise on resolution of issues.</li><li>
Chair Labor Management Communication Committee (LMCC) meetings to help develop and maintain strong partnerships with our labor partners on complex and sensitive issues.</li><li>
Attend grievance and disciplinary meetings with managers and supervisors. Establish and maintain trust and positive relations with employees and labor partners.</li><li>
Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.</li><li>
Prepare bargaining proposals, recommendations and grievance responses.</li><li>
Conduct fact-finding interviews and investigations of misconduct and allegations of violations of the collective bargaining agreement.</li><li>
Train supervisory staff on topics related to labor relations, such as working conditions, safety, grievance processes.</li><li>
Partner with the labor relations team and represent the organization in arbitration hearings and/or other dispute resolution processes.</li><li>
Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.</li><li>
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.</li><li>
May make recommendations on revision to job and classification descriptions through multiple methods (interviews, documentation, job analysis, and research); prepare analytical reports to support recommendations; and assist in processing appeal requests as needed.</li><li>
Conduct research, gather, and analyze highly complex data.</li></ul><h2 class="jobSectionHeader">
KNOWLEDGE, SKILLS AND ABILITIES:</h2><ul><li>
</li><li>
Knowledge of principles and practices of human resources.</li><li>
Ability to remain current with trends and developments in public sector employee and labor relations including supervisory practices and current employment laws, rules, and regulations.</li><li>
Ability to read, understand, interpret, apply, and explain applicable regulatory requirements.</li><li>
Skill to assess, develop and present training programs for library staff.</li><li>
Ability to manage changing and competing priorities under strict timelines while maintaining a high level of attention to detail.</li><li>
Ability to build and sustain professional relationships and to work effectively at all levels across the organization.</li><li>
Ability to work with and safeguard highly personal, sensitive, and confidential materials within regulated statutory requirements.</li><li>
Ability to work effectively both independently and in a team or collaborative environment.</li><li>
Ability to use strong organizational and interpersonal problem-solving skills.</li><li>
Ability to operate standard office equipment, perform required data entry proficiently and utilize computer software and specialized programs.</li><li>
Ability to communicate effectively verbally and in writing and to demonstrate professional level public speaking and conflict resolution skills.</li><li>
Ability to maintain regular and reliable attendance.</li></ul><h2 class="jobSectionHeader">
PHYSICAL REQUIREMENTS:</h2>
The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a generally accessible, safe, office environment and requires the ability to operate office equipment including significant time spent using a computer. While performing the duties of this job, the incumbent must be able to communicate with co-workers and labor partners.<h2 class="jobSectionHeader">
LIBRARY EXPECTATIONS</h2>
Listed below are expectations of all library employees:<ul><li>
Excellent customer service for patrons and co-workers.</li><li>
Knowledge and support of Kitsap Regional Library's principles of intellectual freedom.</li><li>
Knowledge and support of Kitsap Regional Library's policies and procedures.</li><li>
Ability to work effectively within a team.</li><li>
Ability to adapt to rapidly changing information, technology, work procedures and library services.</li><li>
Ability to maintain confidentiality in dealing with patron and/or employee records.</li></ul><h2 class="jobSectionHeader">
SCHEDULE</h2>
This is a full-time position scheduled for 40 hours per week. The schedule is typical Monday through Friday office hours but may include weekends and evenings as needed. The incumbent will work out of the Bremerton - Sylvan Way branch. Please note that schedules are subject to change to meet the needs of the library.<h2 class="jobSectionHeader">
APPLICATION INSTRUCTIONS</h2>
To apply for this position and future positions, please visit our website at KRL.org and select &quot;Careers&quot; located at the bottom of the page. This position is open to all and will remain open until filled.
Kitsap Regional Library is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at jobs@krl.org and we'll work with you to meet your accessibility needs.</div>

Labor Relations Specialist

<div>Library Assistant
Bainbridge Island
ANNOUNCEMENT NUMBER: 0626-28
Kitsap Regional Library is looking for an enthusiastic individual who is energized by providing excellent external and internal customer service at the Bainbridge Island branch. We have a positive team that is highly motivated and very passionate about helping people. This position performs a wide range of circulation and customer service functions. General responsibilities include: staffing the circulation desk; checking in and out various library materials; issuing library cards; assessing or adjusting fines; administering patron accounts; preparing financial reports and providing direct assistance to patrons. This position reports to the Public Services Supervisor.
GENERAL DESCRIPTION
Under general supervision, while providing excellent customer service, the Library Assistant performs a wide range of circulation and customer service-related functions. Typical duties include staffing the library desk, checking out/in materials, issuing library cards, assessing, or adjusting fines, maintaining patron accounts, processing periodicals, processing shipment and book drops, and providing direct assistance to patrons. This position is represented by the Washington Public Employees Association/UFCW local 365.
QUALIFICATIONS AND EXPERIENCE
A combination of education and experience equivalent to a high school diploma or GED, and one year of experience in a customer service environment.<ul><li>A resume and cover letter are required and may be uploaded or copy/pasted and submitted with your application.</li></ul>
BENEFITS &amp; SALARY
Employees regularly scheduled 20 or more hours per week are eligible to participate in our medical, dental, vision, basic life, AD&amp;D, long term disability insurance plans, health reimbursement arrangement (HRA), as well as our employee assistance program. Additionally, all employees regularly scheduled 20 or more hours per week receive 13 paid holidays throughout the calendar year. Full-time employees earn 15 days per year of vacation leave over the course of their first year, 13 days of sick leave, and 1 personal day each year. All accrued time off is pro-rated for part-time employees.
Kitsap Regional Library participates in the Washington State Public Employees Retirement System (PERS). Employees are automatically eligible for the plan if they work a minimum of 16.25 hours per week (or 70 hour per month) during five months per year for two consecutive years.
Offers to new employees are expected to be between $19.66 and $20.86 depending on required and relevant experience and in alignment with internal equity.
<h2 class="jobSectionHeader">ESSENTIAL FUNCTIONS</h2>
Any of the following duties may be performed. These examples are representative and do not include all specific tasks an incumbent may be expected to perform:
DUTIES:<ul><li>
Provide welcoming customer assistance, answer phones, emails, check library materials in and out, register customers for library cards, order materials from other library locations, and troubleshoot patron accounts.</li><li>
Return library materials to proper locations and support circulation duties, including processing shipment, pulling holds, emptying the bookdrop, and shelving.</li><li>
Assist patrons with self-checkout machines and answer questions in the hold areas.</li><li>
Assist patrons with basic reference questions and refer patrons to other qualified staff as appropriate.</li><li>
Support the branch team and respond to patron complaints or concerns within established guidelines.</li><li>
Assist patrons using public computers, printers, and copier/fax machines. Elevate technical service issues via work orders.
</li><li>Assist with promoting library programs, information, services, and materials.
</li><li>Assist with periodicals processing, design of displays and other library promotional and informational materials.</li><li>
Support the library opening and closing processes.</li><li>
Attend branch meetings, workshops, and systemwide training sessions.
</li></ul>ADDITIONAL DUTIES &amp; RESPONSIBILITIES:<ul><li>
Assist with collection maintenance (under supervision), including weeding, light mending, and updating labels as assigned.
</li><li>In the event of facility or patron related incident, follow library policies, procedures and guidelines or refer to offsite management staff to resolve problems, concerns, or conflicts.</li><li>
May on occasion assist with training and programming.</li><li>
Maintain a clean, welcoming, and safe library environment.</li><li>
Support volunteers as needed.</li><li>
Perform other related duties as assigned.</li></ul>
KNOWLEDGE, SKILLS AND ABILITIES:
<ul><li>Ability to sort and file alphanumerically and to perform basic mathematical computations, including ability to navigate the Dewey Decimal System.</li><li>
Ability to demonstrate effective verbal and written communication skills with a diverse audience.</li><li>
Ability to establish and maintain effective working relationships with co-workers, patrons, user groups, community organizations, volunteer groups and to serve the public courteously.</li><li>
Ability to perform financial procedures using the ILS system.</li><li>
Ability to access and utilize staff Intranet resources.</li><li>
Ability to follow detailed written or verbal procedural instructions accurately, with willingness to seek clarification.</li><li>
Ability to acquire and effectively implement knowledge of library policies and procedures and to use independent judgment to resolve circulation and patron problems within established guidelines.</li><li>
Ability to work a schedule that may change periodically, including evenings and weekends.</li><li>
Ability to work collaboratively to create and maintain an inclusive environment where staff and patrons are respected and feel safe, supported and valued.</li></ul>
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is carried out within a generally accessible, safe, indoor environment with occasional public and staff interaction. This position primarily involves light to medium physical demands, sitting and operating objects, tools or controls including keyboards and telephones; for extended periods, internal and external customer contact, conversations, phones, noise from office machinery and other equipment, etc. Must be able to work while others are working in a shared team area. Occasionally, the incumbent must move or maneuver objects or materials weighing up to 35 pounds, including stooping, reaching, lifting, bending or transferring books and other materials to carts, tables, or shelves of varying heights. Incumbents may be required to move carts of books and other materials around the building for extended periods of time. Frequently push, pull, lift or exert up to 20 pounds of force, and/or up to 10 pounds of force constantly to move objects; bending at the waist, kneeling, and reaching, using arms and hands.
Visual acuity essential for tasks include reading and composing emails, reports, and materials including electronic information and complex materials from either written or computer sources; identifying and organizing library materials such as books, audiobooks, and DVDs based on small-print numbers and alphabetical characters; scanning and inspecting library materials, including opening media cases; and operating computers for extended periods. Work performed and delivered are guided by precise deadlines. High cognitive demands include attention to detail, ability to focus for long periods of time, problem solving.
Excellent communication skills, customer service abilities, and multitasking are also essential for success in this role.
LIBRARY EXPECTATIONS
Listed below are expectations of all library employees:<ul><li>
Provide excellent customer service by showing sensitivity to cultural differences and diverse backgrounds when interacting with patrons, volunteers, and co-workers.
</li><li>Maintain regular and reliable attendance.</li><li>
Knowledge and support of Kitsap Regional Library's principles of intellectual freedom.
</li><li>Knowledge and support of Kitsap Regional Library's policies and procedures.</li><li>
Effectively work both independently, with limited direction or supervision, as well as within a team.</li><li>
Flexibility to adapt to rapidly changing information, technology, work procedures and library services.</li><li>
Maintain confidentiality in dealing with patron and/or employee records.</li></ul>
SCHEDULE
This is a part-time, non-exempt position scheduled for 20 hours a week. Schedules may include weekends and evenings. Schedules are subject to change to meet the needs of the library.
APPLICATION INSTRUCTIONS
To apply for this position and future positions, please visit our website at KRL.org and select &quot;Careers&quot; located at the bottom of the page. This position is open to all and will remain open through June 23, 2026.
Kitsap Regional Library is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at jobs@krl.org and we'll work with you to meet your accessibility needs.</div>

Library Assistant

Join Kitsap Regional Library and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Labor Relations Specialist

Library Assistant