Tom Knase

Knase Co, Inc

<h2>Position Summary</h2>We are seeking a detail-oriented Remote Proofreader/Writer to join our team. This entry-level position is ideal for individuals with strong writing, grammar, and editing skills who enjoy producing clear, accurate, and engaging content. In this role, you will proofread and edit documents, assist with content creation, ensure consistency in written materials, and support various business communications. The ideal candidate is highly organized, attentive to detail, and able to work independently in a remote environment. Comprehensive training is provided to set you up for success. All skill levels are welcomed. <h2>Key Responsibilities</h2><ul><li>Proofread and edit documents for grammar, spelling, punctuation, formatting, and clarity.</li><li>Review written content to ensure consistency, accuracy, and adherence to company style guidelines.</li><li>Assist in creating and updating business documents, reports, emails, and other written materials.</li><li>Perform fact-checking and verify information when required.</li><li>Collaborate with team members to revise content based on feedback.</li><li>Organize and maintain digital files and documentation.</li><li>Meet deadlines while maintaining a high standard of quality and accuracy.</li><li>Follow company policies, editorial standards, and confidentiality requirements.</li></ul> <h2>Required Skills &amp; Qualifications</h2><ul><li>High school diploma or equivalent required; an Associate's or Bachelor's degree in English, Communications, Journalism, Marketing, or a related field is preferred.</li><li>Excellent written communication skills with strong grammar, spelling, punctuation, and proofreading abilities.</li><li>Exceptional attention to detail and commitment to producing error-free work.</li><li>Proficiency with Microsoft Office Suite (Word, Outlook, and Excel) and Google Workspace.</li><li>Ability to learn new software and content management systems quickly.</li><li>Strong organizational and time-management skills with the ability to prioritize multiple assignments.</li><li>Ability to work independently while collaborating effectively with remote team members.</li><li>Positive attitude, professionalism, and a willingness to learn.</li></ul> <h2>Preferred Qualifications</h2><ul><li>Previous experience in proofreading, writing, editing, administrative support, data entry, or content review is preferred but not required.</li><li>Familiarity with style guides such as AP Style or the Chicago Manual of Style is a plus.</li><li>Experience using Microsoft Word's editing tools, Google Docs, or document collaboration platforms is an asset.</li><li>Basic knowledge of content management systems (CMS) or document management software is beneficial but not required.</li></ul>

Proofreader/Writer (Remote)

<h2>Position Summary</h2>We are seeking a friendly, customer-focused Remote Client Success &amp; Support Agent to deliver exceptional service and build positive relationships with our clients. In this role, you will respond to customer inquiries, resolve issues efficiently, provide product and service guidance, and ensure every client has a seamless support experience. The ideal candidate is an excellent communicator with strong problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced remote environment. All skill levels are welcome - Comprehensive training is provided. <h2>Key Responsibilities</h2><ul><li>Respond promptly to customer inquiries via email, chat, and phone with professionalism and empathy.</li><li>Assist clients with account questions, product information, and service-related requests.</li><li>Resolve customer issues efficiently while maintaining high customer satisfaction.</li><li>Build and maintain positive relationships with clients to promote long-term engagement and loyalty.</li><li>Accurately document customer interactions and update CRM records.</li><li>Collaborate with internal teams to resolve escalated customer concerns.</li><li>Follow up with clients to ensure successful issue resolution and an excellent customer experience.</li><li>Meet established performance, quality, and customer satisfaction goals while adhering to company policies.</li></ul> <h2>Required Skills &amp; Qualifications</h2><ul><li>High school diploma or equivalent required; an Associate's or Bachelor's degree in Business, Communications, Customer Service, or a related field is preferred.</li><li>Excellent verbal, written, and interpersonal communication skills.</li><li>Strong customer service, active listening, and conflict-resolution abilities.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn new software applications.</li><li>Ability to multitask, prioritize workload, and manage time effectively in a remote environment.</li><li>Strong problem-solving skills with attention to detail.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive attitude with a commitment to delivering outstanding customer experiences.</li></ul> <h2>Preferred Qualifications</h2><ul><li>Previous experience in customer service, client support, customer success, call center operations, help desk, or administrative support is preferred but not required.</li><li>Experience using CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar customer support software.</li><li>Familiarity with live chat platforms, ticketing systems, and remote collaboration tools is considered an asset.</li><li>Experience handling customer escalations while maintaining professionalism and customer satisfaction.</li></ul> <h2>Why You'll Love Working With Us</h2><ul><li>Competitive compensation with opportunities for performance-based growth.</li><li>Comprehensive benefits package including medical, dental, vision, paid time off, and paid holidays.</li><li>Fully remote work environment with flexible scheduling options.</li><li>Collaborative and supportive team culture focused on professional growth.</li><li>Paid training, ongoing coaching, and opportunities for career advancement.</li><li>Access to modern technology and tools to help you succeed.</li></ul> Knase Company Incorporated is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer and make all employment decisions based on qualifications, merit, and business needs. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local laws.

Remote Client Success & Support Agent

Company Overview Knase Company Incorporated is a manufacturer of specialized machinery for the meat and poultry processing industries. Based in Pine River and St. Paul, Minnesota, the company designs and builds equipment used by commercial butchers, slaughterhouses, and game bird processors. Knase is well-known for producing "carcass drop machines" (specifically the EZ Off and EZ Pak models). This equipment is used by meat processors to safely and efficiently lower meat carcasses from a high overhead rail down to a cutting table. Position Summary We are seeking a motivated and organized Remote Assistant Manager to support daily business operations and help ensure the efficient execution of departmental objectives. This role is ideal for individuals who enjoy coordinating teams, improving workflows, assisting with operational activities, and providing administrative support in a fast-paced remote environment. The successful candidate will possess strong leadership potential, excellent communication skills, and the ability to manage multiple priorities while maintaining a high level of professionalism. Comprehensive training is provided. Key Responsibilities - Support the day-to-day operations of the department and assist with achieving organizational goals. - Coordinate administrative and operational activities to ensure efficient workflow. - Assist in supervising team activities, monitoring productivity, and supporting employee development. - Prepare reports, maintain accurate records, and monitor departmental performance metrics. - Communicate effectively with internal departments, management, and external stakeholders. - Help identify process improvements and implement operational best practices. - Assist with scheduling, project coordination, and task delegation as needed. - Ensure compliance with company policies, procedures, and quality standards. approach. Required Skills &amp; Qualifications - High school diploma or equivalent required; an Associate's or Bachelor's degree in Business Administration, Management, Operations, or a related field is preferred. - Excellent organizational, planning, and time-management skills with the ability to prioritize multiple assignments and meet deadlines. - Strong written, verbal, and interpersonal communication skills. - Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the ability to quickly learn new business applications. - Ability to work independently while collaborating effectively with remote teams. Strong analytical, problem-solving, and decision-making abilities. - Ability to maintain confidentiality and handle sensitive business information with professionalism. - Demonstrated leadership potential with a customer-focused mindset and commitment to operational excellence. Preferred Qualifications - Previous experience in administrative support, business operations, office management, customer service, project coordination, or team leadership is preferred but not required. - Familiarity with CRM platforms, project management software, workflow management systems, or business collaboration tools. - Experience preparing reports, coordinating projects, and supporting operational process improvements is considered an asset. Why You'll Love Working With Us - Work/life balance - paid leave and a competitive benefit package. - We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year. - Collaborative work environment with a team of bright, hardworking, and fun individuals. - Opportunities for professional development to expand your breadth and depth of knowledge. Knase Company Incorporated is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer and make all employment decisions based on qualifications, merit, and business needs. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local laws.

Assistant Manager

Join Knase Co, Inc and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Knase Co, Inc

About Company

Proofreader/Writer (Remote)

Remote Client Success & Support Agent

Assistant Manager