Qureos Mentor

L'Oréal

Job Title: District Mentor (Outside Field Sales)
 
Function: Commercial
 
Supervisor: Regional Director
 
Location: Field Sales (Detroit, Michigan)
 
SalonCentric, a subsidiary of L’Oréal USA, is the premiere distributor of salon professional products in the United States. Through its hundreds of stores, national field sales force and sub-distribution network, SalonCentric promotes the finest professional beauty brands and educates stylists on the latest products and trends.
 
Job Summary: 
The District Mentor (District Sales Manager) is a highly skilled and experienced strategic people leader accountable for leading and coaching a team of field salon consultants in collaboration with the commercial leadership team to build dynamic opportunities for our core salon business accounts. By effectively executing strategic and high-level business and sales practices, the District Mentor - Street will play a crucial role in driving the district's success and contributing to the overall growth and profitability of the organization.
 
People Leadership Accountabilities: 
<ul>
<li>Utilize demonstrated people leadership and development skills to enhance your team’s business acumen in multi-branded distribution networks and gain a comprehensive understanding of the overall business, industry, and markets within the district.</li>
<li>Demonstrate and coach strategic high-level business and sales practices to drive sustainable business growth and profitability.</li>
<li>Build and influence internal partnerships with brand and education leaders to drive strategic initiatives and ensure alignment with OMNI business objectives.</li>
<li>Develop and implement strategic plans that align with the overall OMNI business objectives. This involves analyzing market trends, identifying growth opportunities, and setting clear goals and targets for the team and district.</li>
<li>Build and maintain relationships with internal stakeholders, including brand leaders, education partners, and store partners, to create OMNI-focused opportunities that drive business results.</li>
<li>Support and guide team members in strategizing how to identify, prospect, and secure new partnerships.</li>
<li>Lead team members in building brand awareness and increasing sales volume in alignment with company sales objectives.</li>
<li>Proactively coach and strategize with team members to foster an "add value" mindset.</li>
<li>Spend a minimum of 2-3 days in the field with each Team</li>
<li>Establish external and internal cross-functional relationships with store divisions, salon development executives, brands, etc.</li>
</ul>
Sales Responsibilities: 
<ul>
<li>Spend a minimum of 3 days in the field supporting OMNI commercial growth by actively engaging with key accounts that present business opportunities.</li>
<li>Conduct independent quarterly business reviews and strategy sessions with each team member to identify opportunities within their respective markets.</li>
<li>Utilize strategic business planning when allocating promotional funds and monitor overall district spend to influence business outcomes.</li>
<li>Participate in and facilitate monthly, quarterly, and annual action prep and action meetings.</li>
<li>Determine weekly trend projections for the month and communicate and track strategies to ensure the team meets budget.</li>
<li>Engage with company CRM tools, systems and processes, manage daily operational tasks including but not limited to expense reports, account information, sales reports, and opportunity lists.</li>
<li>Regularly monitor and analyze sales performance data to identify areas of improvement and implement corrective actions. This includes conducting sales reviews, tracking key performance indicators, and providing insights and recommendations to optimize sales effectiveness.</li>
<li>Provide regular updates and reports to internal stakeholders on the progress and effectiveness of internal and external salon partner programs and initiatives.</li>
<li>Prioritize and proactively manage time-sensitive activities, including customer issues, emails, and administrative tasks.</li>
<li>Support sales by participating in and facilitating education and promotional events, such as area classes, company shows and events, hands-on workshops, and in-salon education and store classes.</li>
</ul>
Training and Education Responsibilities: 
<ul>
<li>Develop the team's business acumen around multi-branded distribution networks and provide an understanding of the overall business, industry, and markets within the district.</li>
<li>Foster strong internal partnerships with brand and education leaders to ensure alignment and collaboration on strategic initiatives. Additionally, build and maintain relationships with key clients and industry influencers to enhance the company's reputation and drive business growth.</li>
<li>Identify and leverage individual strengths within the team to collectively achieve company goals.</li>
<li>Focus on business development, education, and upskilling opportunities for the team.</li>
<li>Stay updated on industry trends, competitor activities, and consumer preferences to anticipate market changes and adjust sales strategies accordingly. This involves attending industry events, networking with industry professionals, and continuously educating oneself on the latest developments in the salon and beauty industry.</li>
<li>Focus on technology upskilling opportunities for the team. Coach team to utilize company provided tools and systems for efficiency.</li>
<li>Identify and develop, in partnership with team members, long-term growth plans within the district for existing salons and new customers.</li>
<li>Comply with company policies and directives to meet company objectives and maximize sales profits.</li>
</ul>
Qualifications: 
<ul>
<li>Outside Field Sales experience required.</li>
<li>A Bachelor's degree or MBA with a focus on business or marketing is strongly preferred.</li>
<li>Three to five years of relevant sales experience and a minimum of 2 years of people management is preferred.</li>
<li>Strong and demonstrated people leadership, coaching, and mentoring experience.</li>
<li>Ability to develop a strong, cohesive team with a sense of belonging, camaraderie, and accountability.</li>
<li>Ability to celebrate team wins, provide constructive feedback, and share best practices.</li>
<li>Exceptional customer service, listening, negotiation, and persuasive skills.</li>
<li>Excellent presentation, verbal, written, and oral communication skills. Working knowledge of MS Office, Sales CRM tools (Sales Force) and social networking platforms.</li>
<li>High emotional intelligence and ability to build relationships.</li>
<li>Ability to make sound judgments and strategic decisions.</li>
<li>Strong analytical ability, attention to detail, and organization/time management skills.</li>
<li>Possession of a valid state driver's license, good driving record, and required auto insurance policy levels.</li>
<li>Self-motivated with an entrepreneurial mindset, as this role requires managing and leading competing priorities with minimal supervision.</li>
<li>Highly professional with the ability to collaborate with all levels of the organization.</li>
</ul>
Essential Functions: 
<ul>
<li>This position requires significant regional travel within the respective district to current and potential clients, with up to 60% of time spent driving and prolonged periods of sitting.</li>
<li>Attendance at monthly action prep, regional/district action meetings, conventions, shows, educational classes, and other special events may require overnight travel and/or some weekends.</li>
<li>The role may involve lifting promotional materials and products weighing up to 25 pounds, which may require bending.</li>
</ul>
What’s In It For You: 
<ul>
<li>Base Salary: Starting at $95,000 + bonus</li>
<li>Competitive Benefit Package (Medical, Dental, Vision, 401K + match)</li>
<li>Free Goods and Discounts for items under the SalonCentric and L’Oréal Brands!</li>
<li>Flexible Time Off (Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!)</li>
<li>Learning & Development Opportunities for Career Progression</li>
<li>Employee Resource Groups</li>
<li>Access to Mental Health & Wellness Programs</li>
</ul>
Our Diversity and Inclusion Pillars
 
We are committed to developing an atmosphere where every member of our Beauty Community feels included, valued, and empowered, and where we can all share, learn, grow and thrive. We do this by supporting social, environmental and economic causes that support the entire professional beauty industry and our Beauty Community.
 
This position requires intermittent supervision as incumbent will be working independently most of the time in the field. This role is responsible for direct interaction with salon owners and leaders and will be required to negotiate and react quickly with regards to business decisions, with manager’s approval for key decisions.
 
This position requires intermittent supervision as incumbent will be working independently most of the time in the field. This role is responsible for direct interaction with salons owners and business leaders and will be required to negotiate and react quickly with regards to business decisions, with manager’s approval for key decisions.
 
This position requires significant local and district travel to current and potential clients. It also requires attendance at conventions, shows, educational classes and other special events that may require overnight travel and/or some weekends. All work may necessitate the lifting of promotional materials and products up to 25 pounds which may also require bending, prolonged standing and/or sitting.
 
To learn more about the position and what the company is up to, please follow us on:
 
[1] INSTAGRAM | [2] FACEBOOK | [3] YOUTUBE | [4] TWITTER | [5] PINTEREST | [6] PERISCOPE
 
References
 
Visible links
 1. https://www.instagram.com/saloncentric/
 2. https://www.facebook.com/saloncentric
 3. https://www.youtube.com/channel/UCunDAp8XEvSbbRImnL__Iww
 4. https://twitter.com/saloncentric
 5. https://www.pinterest.com/saloncentric/
 6. https://www.periscope.tv/saloncentric

District Mentor - Detroit Metro

Hello, we’re L’Oréal, we’re not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
 
A Day in the Life
 
As the Brand Advocacy Manager for Color Wow in Dubai, you will be the architect of our brand's social media presence and community engagement. Reporting to the Brand Business Leader, you will own the relationship with influencers and our e-community, making Color Wow the most talked-about name in haircare across the UAE.
 
Your key responsibilities will be to: 
<ul>
<li>Shape the Strategy: Define and execute a localized social media and advocacy strategy that aligns with global guidelines and resonates with the UAE market.</li>
<li>Lead Influencer & Community Activation: Identify, build relationships with, and activate a diverse network of influencers and content creators, managing campaigns from concept to execution.</li>
<li>Create Engaging Campaigns: Develop and manage buzz-worthy social media campaigns and O+O (Online + Offline) advocacy events that capture attention and drive conversation.</li>
<li>Drive with Data: Monitor, analyze, and report on campaign performance, using data-driven insights to optimize ROI and demonstrate the value of your advocacy programs.</li>
</ul>
We Are Looking For
 
You are a creative and strategic thinker with a deep understanding of the social media landscape in the Middle East. You thrive in a dynamic environment and have a natural talent for building authentic relationships and vibrant online communities. You are aligned with L'Oréal's entrepreneurial culture and have the potential to grow with us.
 
You're a great match if you possess skills in: 
<ul>
<li>Advocacy Strategy Design: Crafting impactful strategies that build brand love and engagement.</li>
<li>Social Media Trends Activation: Staying ahead of local and global trends and leveraging them for the brand.</li>
<li>Influencer Management: Identifying, nurturing, and collaborating with influencers to create authentic content.</li>
<li>Community Management: Building and activating vibrant online communities that foster loyalty.</li>
<li>Data-Driven Decision Making: Using analytics to measure success and inform your strategic choices.</li>
</ul>
What’s In It For You
 
<ul>
<li>A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)</li>
<li>Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal</li>
<li>An environment where people of every ethnicity, social background, age, religion, gender as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!</li>
<li>A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference</li>
</ul>
Who We Are
 
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
 
At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.
 
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Brand Advocacy Manager - Color WOW

Job Mission: As a Credit Controller at L'Oréal, your mission is to manage the accounts receivable ledger and optimize the "Order-to-Cash" process. You will be responsible for ensuring timely collections from our customers (retailers, salons, or pharmacies), minimizing financial risk, and supporting the business's growth by providing expert financial insights to the sales and commercial teams. You act as a bridge between finance and business, ensuring that beauty reaches our consumers through a healthy and sustainable financial ecosystem.
 
Key Responsibilities: 
1. Credit Risk Management & Assessment
 <ul>
<li>Evaluate the creditworthiness of new and existing customers using financial statements, credit reports, and payment history.</li>
<li>Establish and review credit limits in accordance with L'Oréal’s global credit policies.</li>
<li>Monitor customer risk profiles and proactively identify potential bad debts or financial instability.</li>
</ul>
2. Collection & Accounts Receivable Oversight
 <ul>
<li>Manage the collection of outstanding debts via phone, email, and regular meetings, ensuring targets for Days Sales Outstanding (DSO) are met.</li>
<li>Analyze aging reports to prioritize collection efforts and identify delinquent accounts.</li>
<li>Reconcile complex customer accounts and ensure all payments are accurately allocated.</li>
</ul>
3. Dispute Management & Resolution
 <ul>
<li>Collaborate closely with Customer Service, Sales, and Supply Chain teams to resolve disputes related to pricing, returns, or logistical errors.</li>
<li>Investigate and clear deductions or "chargebacks" claimed by retailers.</li>
<li>Act as a mediator to maintain positive commercial relationships while ensuring the firm's financial interests are protected.</li>
</ul>
4. Reporting & Analysis
 <ul>
<li>Prepare and present monthly reports on DSO, aging balance, and collection performance to the Finance Director.</li>
<li>Provide cash flow forecasts based on expected collection patterns.</li>
<li>Participate in month-end closing activities, including the calculation of provisions for doubtful debts.</li>
</ul>
5. Process Improvement & Digitalization
 <ul>
<li>Contribute to the optimization of credit management tools and ERP systems (e.g., SAP).</li>
<li>Propose and implement innovative ways to automate manual processes and improve the efficiency of the credit department.</li>
</ul>
Professional Profile & Competencies: 
<ul>
<li>Analytical Mindset: You have a high affinity for numbers and the ability to interpret complex financial data to make sound decisions.</li>
<li>Negotiation & Communication: You are a firm but diplomatic communicator who can navigate difficult conversations with customers while maintaining a "business partner" mindset with internal sales teams.</li>
<li>Resilience: You thrive in a fast-paced environment and can manage multiple priorities under tight deadlines.</li>
<li>Technical Proficiency: Strong command of Excel is essential. Experience with SAP or specialized credit management software is a significant advantage.</li>
<li>Education: A degree in Finance, Accounting, Business Administration, or a related field.</li>
</ul>

Credit Controller

Join L'Oréal and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

L'Oréal

About Company

District Mentor - Detroit Metro

Brand Advocacy Manager - Color WOW

Credit Controller