Qureos Mentor

Langley Federal Credit Union

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 390,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Senior Teller to work on-site from our Hampton Blvd. Branch located in Norfolk, VA. Job Summary: Maintains responsibility for cash operations within the branch. Serves as a mentor and role model for tellers, responsibly providing security overrides as needed and after transaction review. Provides Langley members impeccable service in person while accurately processing all member transactions. Educates members on Langley products and services to improve members&rsquo; lives by helping them save, borrow, and spend wisely. Essential Functions, Duties, and Responsibilities: Coordinates all aspects of monetary operations within the branch, ensuring an adequate supply of funds is available for replenishment, a sufficient stock of bills and coins is present in all equipment, and all assets are safeguarded. Provides security overrides to other tellers, ensuring adequate control of transactions. Assists other staff with escalated member situations. Opens and closes the branch as needed when no supervisor is present. Serves as a mentor and role model for all tellers, providing adequate on-site training. Processes all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account openings, and all other requests through our core system. Processes cash transactions accurately and in compliance with all regulatory requirements. Assists members with all service requests, documenting the interaction and following up utilizing the Customer Relationship Management (CRM) tool and Document Management System. Educates members on Langley products and services, making referrals to internal business partners. Fosters teamwork by professionally interacting with peers, supervisors, and other Langley employees. Serves as a front-line deterrent against fraud and theft, protecting members and the Credit Union. Assists with all other branch operational duties as assigned. Complies with all Credit Union policies and regulatory requirements. Works at other branch locations as needed. Qualifications: An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience required. Six months of Teller experience required. Our Keys to Success: Service Champion &ndash; Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassadors &ndash; Demonstrates a passion for Langley&rsquo;s vision, encouraging diversity, equity, and inclusion while considering Langley&rsquo;s values when making decisions and taking accountability for delivering results. Agile in Action &ndash; Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven &ndash; Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learners &ndash; Maintains an understanding of Langley&rsquo;s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here represent those an employee must meet to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to talk, hear, sit, and use hands and fingers to operate standard office equipment such as a mouse, keyboard, or telephone, as well as non-standard equipment like debit card machines, ATMs, and bill and coin counters. Handling and manipulating small objects like bills and coins, reaching with hands and arms, and standing and walking are also frequently required. Occasional lifting up to 10 lbs. may be required. Specific vision requirements for the job include close vision (at 20 inches or less). Working Conditions: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an indoor, climate-controlled retail branch environment where the noise level can range from quiet to moderate. The ability to work a flexible schedule, including Saturdays, is required. This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

Senior Teller

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 351,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Financial Service Representative to work on-site from our Short Pump Branch located in Richmond, VA. Job Summary: The Financial Service Representative provides members and potential members of Langley with in-person, impeccable service throughout our branch network. Financial Service Representative utilizes consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. This role identifies opportunities to increase member engagement. They educate members on Langley products and services to improve members&rsquo; lives by helping them save, borrow, and spend wisely. Essential Functions, Duties, and Responsibilities: Utilize consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. Process consumer loan products and services ensuring compliance with Federal Regulations and Credit Union policies and procedures to include personal, auto, home equity line of credit, and credit cards. Process all types of transactions for members including balance inquiries, transfers, payments, loan advances, account opening and all other requests. Provide assistance to members with all account and loan related service needs including offering financial advice that will improve their financial well-being. Assist with Online and Telephone banking, including enrollment, general education, troubleshooting and resetting passwords or security questions. Record every member interaction and follow up utilizing Customer Relationship Management (CRM) tool and Document Management System. Educate members on Langley products and services, making referrals to internal business partners. Foster teamwork by professionally interacting with peers, supervisors, and other Langley employees. Serve as front line deterrent against fraud and theft, protecting members and the Credit Union. Support the day to day operations and efficiencies of the branch. Qualifications: Associates degree; or equivalent combination of education and/or service or sales experience. Our Keys to Success: Service Champion &ndash; Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador &ndash; Demonstrates a passion for Langley&rsquo;s vision, encouraging diversity, equity and inclusion while considering Langley&rsquo;s values when making decisions and taking accountability for delivering results. Agile in Action &ndash; Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven &ndash; Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner &ndash; Maintains an understanding of Langley&rsquo;s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit, use hands to handle or feel, reach with arms, and talk or hear. The employee is occasionally required to walk, stand, taste or smell, and stoop, kneel, crouch, or crawl. Occasional lifting up to 10 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision (20 feet or more), and color vision. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

Financial Service Representative

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 351,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Financial Service Representative to work on-site from our Hilltop Branch located in Virginia Beach, VA. Job Summary: The Financial Service Representative provides members and potential members of Langley with in-person, impeccable service throughout our branch network. Financial Service Representative utilizes consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. This role identifies opportunities to increase member engagement. They educate members on Langley products and services to improve members&rsquo; lives by helping them save, borrow, and spend wisely. Essential Functions, Duties, and Responsibilities: Utilize consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. Process consumer loan products and services ensuring compliance with Federal Regulations and Credit Union policies and procedures to include personal, auto, home equity line of credit, and credit cards. Process all types of transactions for members including balance inquiries, transfers, payments, loan advances, account opening and all other requests. Provide assistance to members with all account and loan related service needs including offering financial advice that will improve their financial well-being. Assist with Online and Telephone banking, including enrollment, general education, troubleshooting and resetting passwords or security questions. Record every member interaction and follow up utilizing Customer Relationship Management (CRM) tool and Document Management System. Educate members on Langley products and services, making referrals to internal business partners. Foster teamwork by professionally interacting with peers, supervisors, and other Langley employees. Serve as front line deterrent against fraud and theft, protecting members and the Credit Union. Support the day to day operations and efficiencies of the branch. Qualifications: Associates degree; or equivalent combination of education and/or service or sales experience. Our Keys to Success: Service Champion &ndash; Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador &ndash; Demonstrates a passion for Langley&rsquo;s vision, encouraging diversity, equity and inclusion while considering Langley&rsquo;s values when making decisions and taking accountability for delivering results. Agile in Action &ndash; Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven &ndash; Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner &ndash; Maintains an understanding of Langley&rsquo;s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit, use hands to handle or feel, reach with arms, and talk or hear. The employee is occasionally required to walk, stand, taste or smell, and stoop, kneel, crouch, or crawl. Occasional lifting up to 10 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision (20 feet or more), and color vision. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

Join Langley Federal Credit Union and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Langley Federal Credit Union

About Company

Senior Teller

Financial Service Representative

Financial Service Representative