Qureos Mentor

Liberty University

<div>The Military AR Processor perform duties that involve ensuring that inbound payments and outgoing refunds are properly reconciled and processed in a compliant manner. AR processors are responsible for much of the backend payment processing and frequently work with the Veterans Administration (VA) and Department of Defense (DoD) to ensure individual student accounts are balanced properly. AR Processors also assist with completing invoicing for Veterans Readiness &amp; Employment (VR&amp;E) benefits and DoD tuition assistance. The position relies heavily on principles of accounting and mathematics.
<p></p><h1 class="jobSectionHeader"><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
</b></h1><p>Balance incoming payments with outgoing refunds on a student-by-student basis, ensuring all aspects of the account are correct before signing off on the account. Properly safeguard funds and account information by adhering to established internal control policies, procedures, and PCI Compliance Regulations. Reconciliation and accounts payable and receivable for Liberty&rsquo;s veteran and military funding Maintain compliance with all governmental policies related to the processing and handling of military funding including Liberty University policies such as p-card usage and similar payment related policies Assist with research and gathering of documents when DoD, VA, and VA State Approving Agency (SAA) audits occur. May be assigned to work emails, chat or phone queues as needed. Submit invoices for Veterans Readiness &amp; Employment (VR&amp;E) benefits and DoD tuition assistance. Process documents, payments and enrollment certifications related to Veterans Readiness &amp; Employment (VR&amp;E) benefits. Communicate with Veterans Readiness &amp; Employment (VR&amp;E) counselors to assist students in using their VR&amp;E benefits. Processes veteran educational benefits for servicemembers, veterans, and their families. Report grades and academic progress to the Department of Veterans Affairs (VA) and DoD agencies. Review documentation related to and processes military withdrawals. To perform other duties incidental to the work described herein and as assigned by the Director, Associate Director, and Supervisor positions within Military Affairs. Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups.
</p><p></p><p><b>QUALIFICATIONS AND CREDENTIALS
</b></p><h2 class="jobSectionHeader"><b>Preferred Qualifications:
</b></h2><p>Bachelor&rsquo;s Degree preferred Fluent in Spanish or American Sign Language
</p><p></p><p><b>Minimum Qualifications:
</b></p><p>Customer Service experience required Prior office experience required Individual must not be in default on any federal student or parent loan Individual must not be convicted of, or pled nolo contendere or guilty to, a crime involving the acquisition, use, or expenditure of federal, state, or local government funds, -or- be administratively or judicially determined to have committed fraud or any other material violation of law involving federal, state, or local government funds (CFR 668.14(b)(18)(i))
</p><p></p><h1 class="jobSectionHeader"><b>ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
</b></h1><h2 class="jobSectionHeader"><b>Communication and Comprehension
</b></h2><p>Experience in call or contact center preferred. An in-depth understanding of proper phone etiquette and call demeanor; exceptional verbal and written communication skills. Responsible to be knowledgeable on military and veteran benefit policy. An in-depth knowledge of Tuition Assistance and Veteran Benefit processing and an eye for detail to properly process benefits and communicate to students. Capacity to represent the department and university in a professional manner. Proficiency in Microsoft Outlook and Word, and a common knowledge of Power Point and Excel; familiarity with SharePoint, CRM, and Banner INB is strongly preferred. During peak times, will fulfill necessary roles within the team as needed.
</p><p></p><p><b>Problem Solving
</b></p><p>Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature, for the purpose of developing and implementing departmental strategies.
</p><p></p><h2 class="jobSectionHeader"><b>Physical and Sensory Abilities
</b></h2><p>Frequently required to sit for extended periods to perform deskwork or type on a keyboard. Regularly required to hear and speak in order to effectively communicate orally. Occasionally required to stand, walk, and climb stairs to move about the building.
</p><h1 class="jobSectionHeader"><b>WORKING CONDITIONS
</b></h1><h2 class="jobSectionHeader"><b>Work Environment
</b></h2><p>The office working environment in which one will typically perform the essential functions of this position is a climate-controlled call center office setting. It is well-lighted and the noise level is moderate to loud.
</p><p></p><h2 class="jobSectionHeader"><b>Driving Requirements
</b></h2><p>There are no driving requirements for this position.
</p><p></p><p>Target Hire Date
</p>2025-10-24
<p></p><p>Time Type
</p>Full time
<p></p><p>Location
</p>Remote Location
<p></p><p><i>The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University&rsquo;s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the &ldquo;religion&rdquo; component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.</i></p></div>

Military Affairs AR Processor I

<div>Position requires a creative and innovative graphic designer to work with and support the internal departments and marketing needs of the university. This position works closely with the full-time team of graphic designers, promotional writer(s) and project coordinator(s), with oversight from their Marketing Manager to ensure that the branding and marketing is integrated within the goals for the clients they serve. Student Designer must be proficient in Adobe creative suite and have experience and basic understand in all facets of design, including typography, color theory, and principles and elements of design.
<p></p><h2 class="jobSectionHeader"><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
</b></h2><ul><li>Uses knowledge of current graphic design software within Adobe Creative Suite to produce graphic art and visual material for publications such as internal printed publications, recruiting materials, flyers, posters, brochures, direct mail, digital advertisements and other projects that may arise.
</li><li>Shadow, meet with and receive constructive feedback from full-time designer, Creative Director, and Marketing Manager to further hone their skillset and understanding of university brand and design best practices.
</li><li>Assist with edits, updates and tweaks needed to previously created designs.
</li><li>Must remain abreast of technological advances in the field and be able to identify areas of use in the organization and keep familiar with standard concepts, practices, and procedures.
</li><li>Responsible for maintaining the look and feel of all publications in a consistent manner and adhering to existing brand identity guidelines.
</li><li>Demonstrates basic understanding and usage of typography, color theory, and principles and elements of design in all created pieces.
</li><li>Must be detail-oriented, ability to work well under pressure, prioritize projects, and meet deadlines in a fast-paced working environment.
</li><li>Ability to work independently as well as collaboratively in a team setting.
</li><li>Build and maintain knowledge of printing specifications (bleeds, CMYK, packaging files, etc.), paper selection and paperweights, and a variety of finishes (UV inks, foils, embossing, etc.).
</li><li>Work on several projects at once, sometimes under pressure and often tight deadlines.
</li><li>Consistently demonstrates integrity and ethical behavior congruent with Christian values in all transactions and relationships. Adheres to the regulatory and legal environment of higher education.Is openly accountable for actions, decisions, and outcomes. Contributes to sustained profitability by establishing realistic goals and effectively managing resources. A commitment to Christian ideals, philosophy, and direction of the University as stated through its mission and vision, integrating faith into his or her discipline.
</li></ul><p></p><p>Additional information may be found here
</p><p></p><h2 class="jobSectionHeader"><b>QUALIFICATIONS AND CREDENTIALS
</b></h2><h2 class="jobSectionHeader"><b>Education and Experience
</b></h2><ul><li>This position requires an applicant pursuing a degree (B.A./B.S.) in Graphic Design, Art, Communications, or related field.
</li><li>Approximately one &ndash; two years of related experience preferred, or an equivalent combination of education and experience.
</li><li>Must be able to understand and follow directions, and work under limited supervision.
</li><li>Must be able to work well with clients and co-workers and present a positive attitude. Clean and professional appearance.
</li></ul><p></p><h2 class="jobSectionHeader"><b>ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
</b></h2><h2 class="jobSectionHeader"><b>Communication and Comprehension
</b></h2><ul><li>Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
</li><li>Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
</li><li>Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
</li><li>Strong organizational skills.
</li><li>Regularly interact with internal print shop and promotional vendors in the submission of native art files for printing and production of materials for university departments.
</li></ul><p></p><p><b>Problem Solving
</b></p><ul><li>Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
</li></ul><p></p><p>Target Hire Date
</p>2025-09-12
<p></p><p>Time Type
</p>Part time
<p></p><p>Location
</p>Lynchburg - In Office
<p></p><p><i>The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University&rsquo;s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the &ldquo;religion&rdquo; component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.</i></p></div>

Student Graphic Designer for Marketing

<div>The SEO Content Writer is responsible for implementing SEO strategies; writing website copy; and building, updating, and maintaining web pages for Liberty University. The SEO Content Writer can quickly produce high-quality written content using provided resources and original research to ensure the university&rsquo;s website stays relevant, accurate, and up to date. Key responsibilities include conducting keyword research, revising existing web pages, writing and building new web pages, and tracking search rankings. Other special projects and analysis as assigned.
<p></p><p><b>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
</b></p><ul><li>Perform keyword research in coordination with Liberty University&rsquo;s business objectives to optimize existing content and uncover new opportunities.
</li><li>Write original, powerful SEO content for program pages, degree pages, school pages, and other pages that may be developed in coordination with Liberty University&rsquo;s business objectives.
</li><li>Revise and rewrite existing web pages to optimize SEO value, improve readability, and increase word count.
</li><li>Research and write new web pages for new degrees and various projects while meeting tight deadlines.
</li><li>Proofread and edit written web content for spelling, grammar, syntax, punctuation, and overall structure/flow.
</li><li>Ensure web pages comply with AP format and the Liberty University verbal brand and style guide.
</li><li>Review and update web content for relevance, accuracy, keyword optimization, ranking goals, and university campaigns/initiatives.
</li><li>Maintain, monitor, and use trustworthy resources to fact-check statistics, claims, and all other relevant facts on the website.
</li><li>Build and manage web pages in WordPress.
</li><li>Assist in monitoring keyword rankings and traffic for priority pages; flag issues or performance drops for further review.
</li><li>Use project management tools effectively to track progress and completion of tasks.
</li><li>Strictly adhere to Liberty University policies, representing the University in an exemplary manner.
</li><li>Work effectively as a team member, embracing and fostering LU&rsquo;s Christian model and Mission &ndash; Training Champions for Christ.
</li><li>Implement link-building campaigns in coordination with Liberty University&rsquo;s SEO goals.
</li><li>Other duties and responsibilities as assigned.
</li></ul><h2 class="jobSectionHeader"><b>Tier 1
 </b></h2><ul><li>All items listed in the above responsibilities
</li></ul><p></p><h2 class="jobSectionHeader"><b>Tier 2
</b></h2><ul><li>Provide recommendations and execute strategies for content development in coordination with SEO goals.
</li><li>Keep pace with SEO, search engine, and internet marketing industry trends and developments.
</li><li>Oversee content quality control by reviewing the work of peers for SEO alignment, brand consistency, accuracy, and adherence to best practices.
</li><li>Mentor and train team members on SEO techniques, content optimization strategies, and evolving best practices to ensure department-wide growth in SEO competency.
</li><li>Analyze performance trends via web analytics dashboards and search tools. Translate findings into actionable strategies that align with Liberty University&rsquo;s goals.
</li><li>Conduct in-depth evaluations of search engine performance and competitor rankings to inform long-term SEO strategy.
</li></ul><p></p><p><b>SUPERVISORY RESPONSIBILITIES
</b></p><p>None
</p><p><b>QUALIFICATIONS AND CREDENTIALS
</b></p><h2 class="jobSectionHeader"><b>Education and Experience
</b></h2><p></p><h2 class="jobSectionHeader"><b>Tier 1
</b></h2><ul><li>High school diploma required. Bachelor&rsquo;s degree in marketing, communication, journalism, English, or a related field preferred . Equivalent combination of education and experience will be considered.
</li><li>0-1 years of experience
</li><li>Demonstrable writing ability, ideally with samples or a writing portfolio.
</li><li>Strong command of the English language and standard grammar conventions.
</li><li>Ability to write clearly for different target audiences.
</li><li>Interest in SEO, content strategy, or digital marketing.
</li><li>Strong attention to detail, proofreading skills, and a desire to produce high-quality work.
</li><li>Capable of multitasking and meeting deadlines in a fast-paced environment.
</li><li>Motivated, dependable, and open to learning new skills and technologies.
</li><li>Strong written and verbal communication skills.
</li></ul><h2 class="jobSectionHeader"><b>Tier 2
</b></h2><ul><li>Bachelor&rsquo;s degree required ; Master&rsquo;s degree preferred in marketing, communication, journalism, English, or a related field.
</li><li>Minimum of 2 years of experience writing for the web (e.g., blogs, company websites, higher education, or agency settings).
</li><li>A strong writing portfolio demonstrating SEO best practices, audience awareness, and performance-focused content.
</li><li>Proven ability to adapt tone and messaging across multiple audiences and content formats.
</li><li>Passion for SEO and content strategy, with a track record of implementing successful tactics.
</li><li>Advanced organizational and time management skills, including experience managing projects independently.
</li><li>Strong analytical skills with experience using SEO and analytics tools to inform decisions.
</li><li>Creative problem-solving skills and the ability to offer strategic insights in content planning.
</li><li>Demonstrated leadership, initiative, and ability to mentor others.
</li><li>Excellent written and verbal communication skills, including presenting ideas and recommendations to peers or stakeholders.
</li></ul><p></p><p><b>ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
</b></p><h2 class="jobSectionHeader"><b>Communication and Comprehension
</b></h2><ul><li>Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
</li><li>Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
</li><li>Possess public communication skills that allow professional representation of Liberty University.
</li><li>Strong organizational skills.
</li><li>Computer skills.
</li></ul><h2 class="jobSectionHeader"><b>Problem Solving
</b></h2><ul><li>Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
</li></ul><h2 class="jobSectionHeader"><b>Physical and Sensory Abilities
</b></h2><ul><li>May be required to travel to campus or the office location.
</li><li>May be required to sit to perform deskwork or type on a keyboard.
</li><li>Regularly required to hear and speak in order to effectively communicate orally.
</li><li>Regularly required to stand, walk, and climb stairs to move about the campus.
</li><li>Handle materials, reach overhead, kneel or stoop in order to conduct business.
</li><li>Regularly lift 10 or fewer pounds.
</li></ul><p><b>WORKING CONDITIONS
</b></p><h2 class="jobSectionHeader"><b>Work Environment
</b></h2><p>The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate. Working environment may include facilitation of events outdoors occasionally.
</p><p></p><h2 class="jobSectionHeader"><b>Driving Requirements
</b></h2><p>If the employee is required to travel in performing the duties and responsibilities of the position, the use of one&rsquo;s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver&rsquo;s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee&rsquo;s position.
</p><p></p><p>Target Hire Date
</p>2025-09-22
<p></p><p>Time Type
</p>Full time
<p></p><p>Location
</p>Lynchburg - In Office
<p></p><p><i>The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University&rsquo;s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the &ldquo;religion&rdquo; component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.</i></p></div>

SEO Content Writer - Enrollment Management

<div>The HelpDesk Apprentice&rsquo;s role is to provide a point of contact for end-users to receive technology support for supported university-owned and personally-owned equipment. This includes installing, diagnosing, repairing, maintaining and/or upgrading computer hardware and equipment to ensure optimal workstation performance. Adding to and updating the university&rsquo;s inventory database with accurate information may be required. The Apprentice will also troubleshoot problems (in person and/or by telephone) in a timely and accurate fashion, and provide end-user assistance where required.
<p></p><p><b>Essential Functions and Responsibilities
</b></p><p>1. Receive, prioritize, document, and ultimately resolve end user computer related help requests.
</p><p>2. Maintain repair metrics at required level.
</p><p>3. Audit workflow of repair computers and escalate as necessary.
</p><p>4. Enforce HelpDesk policies.
</p><p>5. Follow internal documentation and knowledge base articles.
</p><p>6. Hardware\software diagnosis and repairs.
</p><p>7. Coordinate with other IT departments to ensure that reported issues are being resolved.
</p><p>8. Utilize help request system to document work and customer interaction.
</p><p></p><p><b>Qualifications, Credentials, and Competencies
</b></p><p>1. Candidates for this position should have some previous experience installing and troubleshooting computer components (hardware and software).
</p><p>2. Must be able to obtain the following certifications: Vendor Hardware Repair (Dell, HP, Lenovo, Apple), Microsoft Office Specialist (Excel, Word, PowerPoint, Outlook), Approved University Driver.
</p><p></p><p>Target Hire Date
</p>2025-09-22
<p></p><p>Time Type
</p>Full time
<p></p><p>Location
</p>Lynchburg - In Office
<p></p><p><i>The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University&rsquo;s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the &ldquo;religion&rdquo; component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.</i></p></div>

Apprentice - IT Helpdesk Campus Support

Join Liberty University and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Liberty University

ABOUT_COMPANY

Military Affairs AR Processor I

Student Graphic Designer for Marketing

SEO Content Writer - Enrollment Management

Apprentice - IT Helpdesk Campus Support