Qureos Mentor

LifeLong Medical Care

<div>LifeLong&rsquo;s Recuperative Care program (Arnold&rsquo;s Place) is a 50-bed 24/7 residential setting that provides onsite care for the social and behavioral health needs of unhoused patients recovering from medical procedures or hospitalizations. Arnold's Place is a beautiful, newly-built facility steps away from Crab Cove beach in Alameda.
Patients receive ongoing medical and behavioral health services, care coordination, meals, and daily supports, along with connections to housing and community resources. Under the general supervision of the Associate Behavioral Health Director, the Behavioral Health Provider will work with an inter-disciplinary team to ensure that quality psychosocial services are delivered to Arnold's Place patients. We are seeking a candidate who is comfortable working in milieu settings and is excited to create and implement various groups and wellness-focused activities to support the overall behavioral health needs of patients living onsite, as well as to provide both individual and group therapy. The Behavioral Health Provider will work collaboratively with all program staff to uphold policies, promote patient well-being, and ensure a respectful and welcoming environment for individuals experiencing homelessness and complex health needs.
The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition, they provide comprehensive housing navigation support to clients.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
About Us:
As a Federally Qualified Health Center in Northern California with over 50 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. LifeLong Medical Care provides high-quality care for medical, dental, and behavioral health needs as well as social services to underserved people of all ages; creates models of care for the elderly, people with disabilities and families; and advocates for continuous improvements in the health of our communities across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.
Benefits:
Compensation: $29.20 - $33.85 per hour depending on experience and excellent benefits:<ul><li>
Medical, Dental, Vision (Dependent &amp; Domestic Partner Coverage)</li><li>
Health Saving Accounts</li><li>
Flexible Spending Accounts</li><li>
403(b) Retirement Savings Plan</li><li>
10 Paid Holidays + Paid Vacation and Paid Sick leave</li></ul>
ESSENTIAL FUNCTIONS:
<ul><li>Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
</li><li>Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
</li><li>Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients&rsquo; values and expressed goals of care
</li><li>Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
</li><li>Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
</li><li>Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
</li><li>Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
</li><li>Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
</li><li>Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
</li><li>Maintain knowledge of patients&rsquo; medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
</li><li>Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
</li><li>Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
</li><li>Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
</li><li>Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care
</li><li>Co-facilitate patient groups
</li><li>Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients
</li><li>Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System
</li><li>Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care
</li><li>Provide and document billable services to eligible populations that result in revenue generation for LifeLong
</li><li>Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
</li><li>Keep current on community resources and social service supports to effectively serve the target population
</li><li>Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
</li><li>Specific activities may vary depending on the requirements of the program and funder
</li><li>Promote diversity, equity, inclusion, and belonging in support of patients and staff
</li><li>Represent LifeLong positively in the community and advocate on behalf of underserved populations
</li></ul>JOB QUALIFICATIONS:
<ul><li>Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner</li><li>
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
</li><li>Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
</li><li>Excellent interpersonal, verbal, and written skills
</li><li>Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
</li><li>Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
</li><li>Works well in a team-oriented environment
</li><li>Conducts oneself in external settings in a way that reflects positively on your employer
</li><li>Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
</li></ul>Job Requirements:
<ul><li>High School diploma or GED
</li><li>At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California
</li><li>Or A Master&rsquo;s degree in social work and registration as an Associate Social Worker with the California Board of Behavioral Sciences can be substituted for the 2 years of experience requirement.
</li><li>Working knowledge of the local behavioral health service system.
</li><li>Familiarity with evidence-based practices for behavioral health disorders.
</li><li>Experience in clinical case management and harm reduction.
</li><li>Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
</li><li>Access to reliable transportation with current license and insurance
</li></ul>Job Preferences:
<ul><li>Lived experience relative to working with people experiencing homelessness (e.g. formerly homeless, social or behavioral health services consumer, criminal justice system involvement, foster care involvement, close family-member of someone with these experiences).</li></ul></div>

Case Manager III

<div>SUMMARY:
LifeLong&rsquo;s Recuperative Care program (Arnold&rsquo;s Place) is a 50-bed 24/7 residential setting that provides onsite care for patients with complex medical, behavioral, and social needs. Patients receive ongoing medical and behavioral health services, care coordination, meals, and daily supports, along with connections to housing and community resources. Under the general supervision of the Associate Behavioral Health Director, the Behavioral Health Provider will work with an inter-disciplinary team to ensure that quality psychosocial services are delivered to Arnold's Place patients. We are seeking a candidate who is comfortable working in milieu settings and is excited to create and implement various groups and wellness-focused activities to support the overall behavioral health needs of patients living onsite, as well as to provide both individual and group therapy. The Behavioral Health Provider will work collaboratively with all program staff to uphold policies, promote patient well-being, and ensure a respectful and welcoming environment for individuals experiencing homelessness and complex health needs.
This position reports to the Associate Behavioral Health Director.
This position is represented by UAPD. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of UAPD, as defined in the CBA.
About Us:
As a Federally Qualified Health Center in Northern California with over 50 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. LifeLong Medical Care provides high-quality care for medical, dental, and behavioral health needs as well as social services to underserved people of all ages; creates models of care for the elderly, people with disabilities and families; and advocates for continuous improvements in the health of our communities across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.
Benefits:
Compensation: LCSW: $101,753.60 - $122,928.00/year depending on years since licensed and pro-rated to FTE, sign-on bonus, and excellent benefits:
<ul><li>Medical, Dental, Vision (Dependent &amp; Domestic Partner Coverage)</li><li>
Health Saving Accounts</li><li>
Flexible Spending Accounts</li><li>
403(b) Retirement Savings Plan</li><li>
10 Paid Holidays + Paid Vacation and Paid Sick leave</li><li>
CME Allowance and Paid Time Off to complete</li><li>
License Renewal Reimbursement</li></ul>
JOB DUTIES:
<ul><li>Provides comprehensive psychosocial assessments, mental health diagnoses, treatment plans and implements short-term counseling using appropriate modalities for patients with issues such as: depression, anxiety, trauma, grief/loss, addiction, domestic violence, behavioral health problems, and psychosocial stressors. Works predominantly within clinic, but may include home visit services.
</li><li>Provides short-term case management services for patients participating in treatment.
</li><li>As a team member, assists with crisis intervention and triage as needed. Crisis intervention includes assessment, de-escalation, and notifying the public mental health crisis response team if necessary.
</li><li>Works with team members to provide follow-up assessment and prevention planning after any crisis, including follow-up with outside agencies.
</li><li>Maintains clinical and administrative records in accordance with contractual and billing requirements and submits encounter forms on a weekly basis.
</li><li>Participates in weekly clinical meetings; promotes integrated primary/mental health care in coordination with medical providers and other inter-disciplinary team members.
</li><li>Participates in quality improvement efforts related to behavioral health and integrated models of care.
</li><li>Consults informally with providers as needed.
</li><li>Follows all State of California mandated reporting requirements.
</li><li>May serve as supervisor for psychology or PCC/MFT/MSW interns and may provide APCC/AMFT/ASW clinical supervision.
</li></ul>JOB QUALIFICATIONS:
<ul><li>Ability to work effectively and collaboratively in a fast-paced primary health care setting and prioritize completing job demands.
</li><li>Must be a self-starter, able to balance counseling, case management and administrative tasks.
</li><li>Demonstrated ability and sensitivity to working with a diverse staff and with a patient population from various ethnic, socioeconomic, age, education, lifestyle, and experiential backgrounds.
</li><li>Excellent verbal, written and interpersonal communication skills. Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
</li><li>Ability to effectively present information to others, including other employees, community partners and vendors.
</li><li>Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
</li><li>Work in a team-oriented environment with a number of professionals with different work styles and support needs.
</li><li>Ability to effectively supervise staff and to contribute to staff development.
</li><li>Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
</li><li>Ability to see how one&rsquo;s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
</li><li>Make appropriate use of knowledge/ expertise/ connections of other staff.
</li><li>Be creative and mature with a &ldquo;can do&rdquo;, proactive attitude and an ability to continuously &ldquo;scan&rdquo; the environment, identifying and taking advantage of opportunities for improvement.
</li></ul>Job Requirements:
<ul><li>Current and valid California LCSW, LMFT, or LPCC license with the California Board of Behavioral Sciences.
</li><li>1 year experience in clinical case management.
</li><li>Knowledge and experience providing mental health services to disadvantaged populations.
</li><li>Familiarity with evidence-based practices for treatment of depression and other mental disorders.
</li><li>Proficient in Microsoft office.
</li></ul>Job Preferences:
<ul><li>Supervisory experience a plus.
</li><li>Bilingual English/Spanish speaking.
</li><li>Epic and/or medical software systems knowledge.
</li><li>Community Healthcare experience.</li></ul></div>

Licensed Professional Clinical Counselor

<div>SUMMARY:
LifeLong&rsquo;s Recuperative Care program (Arnold&rsquo;s Place) is a 50-bed 24/7 residential setting that provides onsite care for patients with complex medical, behavioral, and social needs. Patients receive ongoing medical and behavioral health services, care coordination, meals, and daily supports, along with connections to housing and community resources. Under the general supervision of the Associate Behavioral Health Director, the Behavioral Health Provider will work with an inter-disciplinary team to ensure that quality psychosocial services are delivered to Arnold's Place patients. We are seeking a candidate who is comfortable working in milieu settings and is excited to create and implement various groups and wellness-focused activities to support the overall behavioral health needs of patients living onsite, as well as to provide both individual and group therapy. The Behavioral Health Provider will work collaboratively with all program staff to uphold policies, promote patient well-being, and ensure a respectful and welcoming environment for individuals experiencing homelessness and complex health needs.
This position reports to the Associate Behavioral Health Director.
This position is represented by UAPD. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of UAPD, as defined in the CBA.
About Us:
As a Federally Qualified Health Center in Northern California with over 50 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. LifeLong Medical Care provides high-quality care for medical, dental, and behavioral health needs as well as social services to underserved people of all ages; creates models of care for the elderly, people with disabilities and families; and advocates for continuous improvements in the health of our communities across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.
Benefits:
Compensation: LCSW/LMFT/LPCC: $101,753.60 - $122,928.00/year depending on years since licensed and pro-rated to FTE, sign-on bonus, and excellent benefits:
<ul><li>Medical, Dental, Vision (Dependent &amp; Domestic Partner Coverage)</li><li>
Health Saving Accounts</li><li>
Flexible Spending Accounts</li><li>
403(b) Retirement Savings Plan</li><li>
10 Paid Holidays + Paid Vacation and Paid Sick leave</li><li>
CME Allowance and Paid Time Off to complete</li><li>
License Renewal Reimbursement</li></ul>
JOB DUTIES:
<ul><li>Provides comprehensive psychosocial assessments, mental health diagnoses, treatment plans and implements short-term counseling using appropriate modalities for patients with issues such as: depression, anxiety, trauma, grief/loss, addiction, domestic violence, behavioral health problems, and psychosocial stressors. Works predominantly within clinic, but may include home visit services.
</li><li>Provides short-term case management services for patients participating in treatment.
</li><li>As a team member, assists with crisis intervention and triage as needed. Crisis intervention includes assessment, de-escalation, and notifying the public mental health crisis response team if necessary.
</li><li>Works with team members to provide follow-up assessment and prevention planning after any crisis, including follow-up with outside agencies.
</li><li>Maintains clinical and administrative records in accordance with contractual and billing requirements and submits encounter forms on a weekly basis.
</li><li>Participates in weekly clinical meetings; promotes integrated primary/mental health care in coordination with medical providers and other inter-disciplinary team members.
</li><li>Participates in quality improvement efforts related to behavioral health and integrated models of care.
</li><li>Consults informally with providers as needed.
</li><li>Follows all State of California mandated reporting requirements.
</li><li>May serve as supervisor for psychology or PCC/MFT/MSW interns and may provide APCC/AMFT/ASW clinical supervision.
</li></ul>JOB QUALIFICATIONS:
<ul><li>Ability to work effectively and collaboratively in a fast-paced primary health care setting and prioritize completing job demands.
</li><li>Must be a self-starter, able to balance counseling, case management and administrative tasks.
</li><li>Demonstrated ability and sensitivity to working with a diverse staff and with a patient population from various ethnic, socioeconomic, age, education, lifestyle, and experiential backgrounds.
</li><li>Excellent verbal, written and interpersonal communication skills. Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
</li><li>Ability to effectively present information to others, including other employees, community partners and vendors.
</li><li>Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
</li><li>Work in a team-oriented environment with a number of professionals with different work styles and support needs.
</li><li>Ability to effectively supervise staff and to contribute to staff development.
</li><li>Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
</li><li>Ability to see how one&rsquo;s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
</li><li>Make appropriate use of knowledge/ expertise/ connections of other staff.
</li><li>Be creative and mature with a &ldquo;can do&rdquo;, proactive attitude and an ability to continuously &ldquo;scan&rdquo; the environment, identifying and taking advantage of opportunities for improvement.
</li></ul>Job Requirements:
<ul><li>Current and valid California LCSW, LMFT, or LPCC license with the California Board of Behavioral Sciences.
</li><li>1 year experience in clinical case management.
</li><li>Knowledge and experience providing mental health services to disadvantaged populations.
</li><li>Familiarity with evidence-based practices for treatment of depression and other mental disorders.
</li><li>Proficient in Microsoft office.
</li></ul>Job Preferences:
<ul><li>Supervisory experience a plus.
</li><li>Bilingual English/Spanish speaking.
</li><li>Epic and/or medical software systems knowledge.
</li><li>Community Healthcare experience.</li></ul></div>

Licensed Marriage and Family Therapist

<div>JOB SUMMARY: The Case Manager II (CM II), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Care Management (ECM) and coordinates service referrals and delivery. The Case Manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM II provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
Essential Functions:<ul><li>
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
</li><li>Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
</li><li>Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients&rsquo; values and expressed goals of care
</li><li>Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
</li><li>Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
</li><li>Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
</li><li>Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
</li><li>Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance, etc), and affordable/subsidized housing
</li><li>Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
</li><li>Maintain knowledge of patients&rsquo; medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
</li><li>Participate in team meetings to coordinate care, support patient goals, and reduce barriers to accessing services
</li><li>Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
</li><li>Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
</li><li>Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
</li><li>Assist with patient crisis intervention and de-escalation
</li><li>Provide and document billable services to eligible populations that result in revenue generation for LifeLong
</li><li>Keep current on community resources and social service supports to effectively serve the target population
</li><li>Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
</li><li>Specific activities may vary depending on the requirements of the program and funder.
</li><li>Promote diversity, equity, inclusion, and belonging in support of patients and staff
</li><li>Represent LifeLong positively in the community and advocate on behalf of underserved populations
</li></ul>Qualifications
<ul><li>Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
</li><li>Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
</li><li>Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
</li><li>Excellent interpersonal, verbal, and written skills
</li><li>Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
</li><li>Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
</li><li>Works well in a team-oriented environment
</li><li>Conducts oneself in external settings in a way that reflects positively on your employer
</li><li>Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
</li></ul>Job Requirements
<ul><li>High School diploma or GED
</li><li>At least two (2) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager I or equivalent position
</li><li>Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
</li><li>Access to reliable transportation with current license and insurance
</li></ul>Job Preferences
<ul><li>Bachelor&rsquo;s Degree in Social Work, or another Health or Human Services field
</li><li>Work or lived experience in area(s) relevant to the population to be served: e.g. perinatal, homelessness, recovery, criminal justice, elder care, palliative and end-of-life care, or behavioral health</li></ul></div>

Case Manager II

Join LifeLong Medical Care and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LifeLong Medical Care

About Company

Case Manager III

Licensed Professional Clinical Counselor

Licensed Marriage and Family Therapist

Case Manager II