Qureos Mentor

Lincare

<div><div>The Trainer provides training and support for all new Customer Service Representatives within a designated company area.</div>
<ul><li>Responsible for providing excellent customer service support</li>
<li>Identifies new Customer Service Representative staff and schedules training</li>
<li>Provides training for applications</li>
<li>Provides training for all Customer Service Representatives and Central Customer Service Representative on managing held sales</li>
<li>Provides training on creating, organizing, updating, and maintaining patient charts</li>
<li>Reports to region manager/regional VP a monthly schedule of training</li>
<li>Coordinates special projects as assigned</li>
<li>Communicates policy changes and best practices</li>
<li>Schedules on-going and training for existing employees as needed</li>
<li>Mediates and resolves conflict to prevent escalation</li>
<li>Travels as needed to cover for Customer Service Representatives who are on vacation/leave</li>
<li>Assists with training acquisition Customer Service Representative staff on systems</li>
<li>Helps location management review applications of potential new hires, when requested</li>
<li>Solves problems independently with minimal supervision</li>
</ul>Requirements:
<ul><li>High School Diploma or General Education Degree (GED) required; some college preferred</li>
<li>Must have proven human relations skills dealing with referral sources, patients, and administrative departments
<ul><li>General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential</li>
</ul></li><li>Proficiency in Lincare applications</li>
<li>Prior experience as a Lincare CSR required</li>
<li>Ability to convey a positive and professional image to customers and employees</li>
<li>Excellent communication skills</li>
<li>Detail-oriented</li>
<li>Able to effectively provide and respond to constructive criticism</li>
<li>Capable of following an issue through to its conclusion</li>
<li>Ability to prioritize issues/situations and respond accordingly</li>
<li>Able to effectively interact with all levels of the Lincare organization as well as Customers</li>
<li>Strong customer service</li>
<li>Home care/health care background is a plus</li></ul></div>

Trainer, Customer Service Rep

<div>
 Lincare is currently seeking a
 <strong>
  Respiratory Therapist / Nurse
 </strong>
 to join a growing team. This employee is responsible for the setup of home medical equipment, including ventilators, monitors, CPAP/BiPAP units, and/or other related equipment. The employee will also educate and train patients on the proper usage of prescribed equipment.
 <br/>
 <br/>
 <ul>
  <li>
   Comprehensive benefits package with flexible options to fit individual needs
  </li>
  <li>
   An inclusive, open, and friendly environment focused on associates and their success
  </li>
  <li>
   Ample training and development opportunities that foster personal and professional growth
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibilities
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Set up, operate, and provide education on home medical equipment that includes, but is not limited to CPAP/BiPAP machines, nebulizers, oxygen concentrators, and/or mechanical ventilators
  </li>
  <li>
   Inspect, test, and adjust home medical equipment to ensure it is functioning safely and efficiently
  </li>
  <li>
   Review prescription and patient information to assess condition and determine suitable treatment administration, compatible with physician orders
  </li>
  <li>
   Maintain patient records in a complete and organized manner in compliance with accreditation standards
  </li>
  <li>
   Maintain current knowledge of respiratory homecare techniques and relevant respiratory therapy concepts
  </li>
  <li>
   Work on-call after hours and weekends as needed
  </li>
  <ul>
   <li>
    Frequency is determined by center size and number of employees available to share
   </li>
  </ul>
 </ul>
</div>


Respiratory Therapist / Nurse

Join Lincare and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lincare

ABOUT_COMPANY

Trainer, Customer Service Rep

Respiratory Therapist / Nurse

Respiratory Therapist / Nurse