Qureos Mentor

LSG Sky Chefs

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  LSG Sky Chefs is a leading provider of in-flight food services, delivering high-quality meals to approximately 300 airlines across the globe. With a commitment to innovation and excellence, we operate around 200 service centers in nearly 50 countries, serving over 425 million meals annually. Voted &ldquo;Airline Caterer of the Year in North America&rdquo; for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
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  Our focus on enhancing customer satisfaction and adapting to industry changes positions us as a key player in the airline catering sector.
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  <strong>
   Position Overview
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  As a Quality Assurance Specialist, you&rsquo;ll take the lead in maintaining LSG Sky Chefs&rsquo; and LHI&rsquo;s Global Quality System, ensuring our Customer Service Center (CSC) consistently meets the highest standards. In this role, you&rsquo;ll champion food safety and regulatory excellence by driving adherence to FDA, USDA, and HACCP guidelines, including seafood-specific protocols. Your expertise will help us deliver world-class service while guaranteeing every product meets stringent customer requirements and regulatory standards, because quality isn&rsquo;t just a goal here, it&rsquo;s our promise.
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   Compensation &amp; Benefits
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   Competitive Base Salary
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   Medical, Dental, Vision &ndash; starts Day 1
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   401(k) with Company Match
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   Paid Time Off, Sick Leave &amp; Holidays
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   Tuition Reimbursement &ndash; support for professional development
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   Free Parking &amp; Daily Meals
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   Membership to American Airlines Credit Union
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   Opportunities for Advancement
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  <strong>
   What You'll Do
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   Perform a general walk through of the CSC and take notes of all hygiene, operational and building concerns to be reported promptly to the QA Supervisor/Manager before morning briefing.
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   Conduct internal temperature checks in coolers and on prep racks and record temperature on Daily HACCP Temperature Monitoring Log.
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   Conduct pre-operational inspection of all Food related areas and record findings and Daily Sanitation Report. Follow-up on rejected areas or equipment if necessary.
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   Perform a general walk-through of the CSC before the end of the shift and take notes of all hygiene, operational and building concerns to be reported to the QA supervisor/manager on duty.
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   Conduct an inspection of all Pest &amp; Rodent Control equipment.
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   Building Sanitation Performance and Walk-Through Inspection should be conducted once every week.
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   Assist the QA supervisor on the conduct of GQS internal Hygiene Process audit.
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   Assist the QA Supervisor in the preparation of the GQS Chef table and/or Portion Control of randomly selected prepared food item.
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   Others duties as assigned by QA Manager
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  <strong>
   What We Look for in a Candidate
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   Must demonstrate excellent communication skills, both oral and written.
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   Strong presentation, communication, training and interpersonal skills.
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   Strong knowledge of Food Safety, HACCP, USDA &amp; FDA regulations a plus
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   Must have ability to work under pressure while maintaining composure.
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   Must be a team spirited individual.
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   Must be flexible on days off and start time
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  <strong>
   LSG Sky Chefs
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  is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
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</div>


Quality Assurance Specialist (Food)

<div><p><b>Job Title:</b> Operations Supervisor - Cold Food / Airline Catering<br>
<b>Job Location:</b> Austin-USA-78719<br>
<b>Work Location Type:</b> On-Site<br>
<b>Salary Range:</b> $55,000.00 - 69,000.00
</p><div><div><div><h2 class="jobSectionHeader"><b>About us</b></h2></div><div><p>
LSG Sky Chefs is one of the world&rsquo;s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted &ldquo;Airline Caterer of the Year in North America&rdquo; for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Position Overview</b></h2></div><div><p>
The <b>Operations Supervisor - Cold Food Production</b> plays a key leadership role in the day-to-day execution of food production and logistics within a high-volume airline catering environment. The Food Production Supervisor is responsible for overseeing the preparation, assembly, and quality control of all cold food products during the production period. This position is also responsible for supervising frontline teams (approx 25-30 employees), ensuring efficient workflow, meeting production timelines, maintaining safety and sanitation standards, and supporting overall operational excellence. The Supervisor ensures that customer specifications are met while promoting a culture of accountability, quality, and continuous improvement.</p><p></p><ul><li><b><br>
Work location -</b> Onsite @ our Sky Chefs facility located near Austin-Bergstrom International Airport</li><li><b>
Work schedule </b>- schedule will be 5 consecutive working days followed by 2 consecutive days off. Must be flexible to work non-traditional hours including early mornings, evenings, nights, weekends and holidays as business dictates<p></p><p><b><br>
We operate 24/7, 365 days a year</b></p></li></ul><p></p><p><b><br>
Compensation &amp; Benefits</b></p><ul><li>
Competitive Pay</li><li>
Medical, Dental, Vision &ndash; starts Day 1</li><li>
401(k) with Company Match</li><li>
Paid Time Off, Sick Leave &amp; Holidays</li><li>
Tuition Reimbursement &ndash; support for professional development</li><li>
Free Parking &amp; Daily Meals</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Main Accountabilities</b></h2></div><div><p><b>
Supervisor Responsibility</b></p><ul><li>
Supervise daily operations to ensure timely and accurate production and flight catering.</li><li>
Organize, schedule, and oversee shift staff to meet labor productivity targets and minimize overtime.</li><li>
Conduct daily team meetings to communicate goals, updates, and safety reminders.</li><li>
Monitor safety performance and proactively address issues to maintain a safe work environment.</li><li>
Identify, document, and implement process improvements to enhance efficiency</li><li>
Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are met timely</li><li>
Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)</li><li>
Document and follow up on all department processes to implement improvements</li><li>
Other duties as deemed necessary</li></ul><p><b>
Leadership</b></p><ul><li>
Guide, motivate and develop staff within the Human Resources policies</li><li>
Make the company's values and management principles live in the department(s)</li><li>
Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations</li><li>
Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills and Experience</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree or equivalent knowledge required</li><li>
2+ years supervisory experience working in a high volume food production, catering or manufacturing environment OR large kitchen experience</li><li>
Bilingual (English/Spanish) highly preferred</li><li>
Experience working in a fast-paced, deadline driven environment</li><li>
Strong leadership experience with the ability to lead a team of 20+ union, hourly workers per shift</li><li>
Strong interpersonal and communication skills</li><li>
Ability to develop and lead others to obtain desired results &amp; achieve productivity goals</li><li>
Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations</li><li>
Excellent verbal, written and organizational skills required along with the ability to multi-task</li><li>
Proficient with Microsoft Office and Windows-based computer applications</li></ul></div></div></div><p><b>
LSG Sky Chefs</b> is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.</p></div>

Operations Supervisor - Cold Food / Airline Catering

<div><p><b>Job Title:</b> Operations Supervisor - Transportation<br>
<b>Job Location:</b> Dulles-USA-20166<br>
<b>Work Location Type:</b> On-Site<br>
<b>Salary Range:</b> $66,027.73 - 68,000.00<br>
</p><p></p><div><div><div><h2 class="jobSectionHeader"><b>About us</b></h2></div><div><p>
LSG Sky Chefs is one of the world&rsquo;s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted &ldquo;Airline Caterer of the Year in North America&rdquo; for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose Statement</b></h2></div><div><p>
Seeking an outgoing, safety focused, candidate who thrives in a fast paced transportation and production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers. Additionally, this candidate needs to monitor and engage employees in all safety &amp; performance initiatives.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Main Accountabilities</b></h2></div><div><p><b>
Supervisor Responsibility</b></p><ul><li>
Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely</li><li>
Conduct daily work group meetings</li><li>
Schedule and control staff to meet labour productivity and overtime targets</li><li>
Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)</li><li>
Document and follow up on all department processes in order to implement improvements</li><li>
Ensure on-time and accurate production and/or catering of all flights</li><li>
Monitor and ensure compliance with all safety regulations</li><li>
Other duties as deemed necessary</li></ul><p><b>
Leadership</b></p><ul><li>
Guide, motivate and develop staff within the Human Resources policies</li><li>
Make the company's values and management principles live in the department(s)</li><li>
Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations</li><li>
Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills and Experience</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree or equivalent knowledge required</li><li>
In addition, one to three years of related work experience required
</li><li>Problem solving and leadership skills</li><li>
Strong interpersonal and communication skills</li><li>
Ability to develop and lead others to obtain desired results &amp; achieve productivity goals</li><li>
Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations</li><li>
Excellent verbal, written and organizational skills required along with the ability to multi-task</li><li>
Good knowledge of Microsoft Office and Windows-based computer applications</li></ul></div></div></div><p><b>
LSG Sky Chefs</b> is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.</p></div>

Operations Supervisor - Transportation

<div><p><b>Job Title:</b> Operations Coordinator - Dispatcher<br>
<b>Job Location:</b> Washington-USA-20001<br>
<b>Work Location Type:</b> On-Site<br>
<b>Salary Range:</b> $22.00 - 26.50 per hour</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
About us</b></h2></div><div><p>
LSG Sky Chefs is one of the world&rsquo;s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted &ldquo;Airline Caterer of the Year in North America&rdquo; for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose Statement</b></h2></div><div><p>
The Operations Coordinator serves as a key link between the Customer Service Center (CSC), internal teams, and partner airlines. In this pivotal role, you&rsquo;ll support operations leadership, manage communication across departments, and ensure seamless execution of customer requests and operational changes. Your focus on coordination, efficiency, and service quality will help maintain smooth day-to-day operations.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Main Accountabilities</b></h2></div><div><ul><li>
Act as the primary liaison between internal departments and airline partners to address missing or requested items promptly.</li><li>
Monitor and maintain multiple operational platforms (e.g., Ground Star&mdash;Flight Family, CBASE, etc.) for both LSG and customers.</li><li>
Support department supervisors with daily manpower planning and employee scheduling.</li><li>
Adjust delivery and backhaul assignments to accommodate unforeseen adjustments to flight plans</li><li>
Oversee daily inventory management for all operational equipment and ensure timely completion of checklists.</li><li>
Assist in preparing operational data analyses, reports, and performance summaries.</li><li>
Coordinate with controllers and supervisors to manage flight assignment updates and ensure accurate team allocation.</li><li>
Collaborate closely with Customer Service, Operations, and other internal teams to ensure excellent service delivery and customer satisfaction.</li><li>
Ensure all equipment changes are properly staged and meet service-ready deadlines.</li><li>
Oversee and support the loading of flights and equipment, assisting teams under tight timelines.</li><li>
Perform additional duties as required to maintain efficient and effective operations.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills and Experience</b></h2></div><div><ul><li>
1&ndash;3 years of experience in a related Operational or Dispatcher role</li><li>
Strong interpersonal, verbal, and written communication skills</li><li>
Excellent organizational and multitasking abilities</li><li>
Proficiency in Microsoft Office and other Windows-based applications</li><li>
Proficiency in using computer-aided dispatch systems and other relevant software.</li></ul><p>
Experience:</p><ul><li>Customer services: 1 -3 Year (Required)</li><li>Logistics: 2 -3 years (Required)</li></ul><p>
Previous experience driving company vehicles)</p><ul><li>Leadership: 1 year (Preferred)</li><li>Dispatching one year (Preferred)</li></ul></div></div></div><p><b>
LSG Sky Chefs</b> is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.</p></div>

Operations Coordinator - Dispatcher

Join LSG Sky Chefs and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LSG Sky Chefs

About Company

Quality Assurance Specialist (Food)

Operations Supervisor - Cold Food / Airline Catering

Operations Supervisor - Transportation

Operations Coordinator - Dispatcher