Urwah Admin

Lucy Electric

<div>
 Internal Job Title:
 
 Senior Technical Support Engineer
 
 
 
 Business:
 
 Lucy MENA Regional Head Quarters
 
 
 
 Location:
 
 Riyadh, Dammam, Travel
 
 
 
 Job Reference No:
 
 3841
 
 
 
 
 Job Purpose
 
 
 
 The role is responsible for providing comprehensive technical and application support to customers and internal teams globally, ensuring alignment with business goals and customer needs. This role combines expertise in technical support, training, and development to optimize product implementation, compliance, and customer satisfaction. It involves designing and delivering tailored solutions that integrate switchgear, automation, and third-party devices, while fostering continuous improvement through innovative application strategies and adherence to industry trends. The role also evaluates, develops, and manages technical training programs to enhance organizational and individual capabilities, ensuring cost-effectiveness and alignment with business objectives.
 
 
 
 Key Accountabilities:
 
 
 
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 Global On-site Customer Support: Deliver end-to-end technical support for installation, operation, and automation of systems at customer locations worldwide, ensuring optimal performance and customer satisfaction.
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 Internal Technical Support: Provide expert-level technical assistance to sales, engineering, and production teams across all Lucy Electric business units, fostering cross-functional collaboration and operational excellence. Provide new application solution with new technology trends to maintain compliance with customer specification in Smart solutions.
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 Innovative Application Solutions: Develop and implement advanced application solutions leveraging emerging technologies to meet evolving customer specifications and drive compliance in smart solutions.
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 Technical Training Program Design: Strategically design, develop, and expand training and development programs and material, tailored to organizational, individual, and customer requirements to build capabilities and enhance performance.
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 Customer Product Approvals: Facilitate product approval processes with customers by aligning technical documentation, demonstrations, and applications with their specific standards and regulatory requirements.
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 Integrated Product Solutions: Deliver holistic customer solutions by seamlessly integrating switchgear, automation systems, and third-party devices, creating unified and efficient application architectures. Working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level.
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 Customer Specification Alignment: Provide deep technical insights into customer specifications and translate them into practical, real-world applications aligned with product capabilities and industry standards.
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 Cross-functional Collaboration: Work collaboratively across teams to design and deliver programs that align with the needs of stakeholders, including line managers, finance teams, and executive leadership.
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 Budget and ROI Management: Evaluate and manage the cost-efficiency of planned programs, ensuring alignment with business unit budgets and demonstrating measurable returns on investment.
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 Problem-solving Support: Collaborate with internal and external stakeholders to address specific training challenges, providing tailored solutions to enhance learning outcomes.
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 Industry Trend Awareness: Stay current with industry advancements, training methodologies, and emerging technologies through continuous professional development, networking, and research.
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 Solution Innovation and Research: Explore and implement cutting-edge methodologies and solutions to optimize product application strategies, ensuring relevance and competitive advantage in the market.
 
 
 </li>
 </ul>
 
 Dimensions:
 
 
 
 <ul>
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 This role will be based in Dammam but will be available to travel in the region as/when required.
 
 
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 </ul>
 
 Secondary Activities / Tasks
 
 
 
 <ul>
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 To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by Lucy Electric
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 Health &amp; Safety &ndash; adherence to all Company Health &amp; Safety Policies, Procedures and Safe Working Practices.
 
 
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 </ul>
 
 Experience Knowledge &amp; Skills
 
 
 
 
 Functional Competencies
 
 
 
 <ul>
 <li>
 International Electrical qualification or equivalent
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 Minimum of 8 years&rsquo; experience in the MV and LV industry
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 Experience of working in a busy office environment
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 Experience of delivering efficient and effective services to customers
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 IT literate &amp; confident user of Microsoft Office
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 Drawing up a training plan
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 Managing budgets
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 Producing materials needed for training
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 Working with training providers to develop suitable content for the courses
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 Deliver training
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 Desirable: Experience of working in an engineering or manufacturing environment
 
 
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 </ul>
 
 Behavioural competencies
 
 
 
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 Effective communication and interpersonal skills at all levels
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 Must be able to work independently
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 Ability to work to tight deadlines
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 Ability to demonstrate effective team working
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 Able to prioritise workload effectively
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 Attention to detail
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 Confident
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 Highly organised
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 Able to make decisions and prioritise
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 Pro active
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 Ability to relate to others
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 Negotiating skills
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 Good motivator
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 Time management
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 Presentation skills
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 Ability to write reports and keep records
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 Work within budget
 
 
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 </ul>
 
 Other Requirements
 
 
 
 <ul>
 <li>
 Driving licence
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 Education to degree level or Equivalent
 
 
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 </ul>
 
 Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
 
</div>

Senior Technical Support Engineer - Electrical

<div>
 Internal Job Title:
 
 Purchase Assistant
 
 
 
 Business:
 
 Lucy Switchgear FZE
 
 
 
 Location:
 
 Jebel Ali, Dubai
 
 
 
 Job Reference No:
 
 4279
 
 
 
 We are looking to hire purchase assistant accountable for facilitating all aspects of outsourcing and component development for new products and parts, while delivering comprehensive support for day-to-day operations within FZE Purchasing.
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 Accountable for facilitating all aspects of outsourcing and component development for new products and parts, while delivering comprehensive support for day-to-day operations within FZE Purchasing.
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 <li>
 Procurement Strategy &amp; Local Purchasing Support Contributed to local purchasing operations by implementing procurement strategies and contingency plans aligned with departmental and organizational objectives.
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 <li>
 Operational and Documentation Management Maintained comprehensive records related to outsourcing clearances, price changes and approvals, supplier onboarding and changes, tool agreements, purchase orders, AMC documentation, and non-inventory procurement. Ensured timely GR processing and invoice handover to Finance with proper tracking.
 </li>
 <li>
 Cross-Functional Coordination Collaborated with Design, R&amp;D, QA, and suppliers to align procurement plans and drive cost optimization across sourcing activities.
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 Vendor and ERP Management Supported timely procurement of new buy parts and ensured accurate ERP updates for vendor pricing and standard costs. Managed vendor onboarding, approvals, and documentation in D365, including VTA updates, price logs, and quarterly price revisions.
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 <li>
 Cost Analysis and Negotiation Led supplier negotiations to secure optimal pricing and terms. Conducted cost analysis, benchmarking, and scenario evaluations to support cost reduction initiatives.
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 Compliance and Governance Ensured adherence to GPP compliance standards and supported internal audits and policy alignment.
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 Tooling and Non-inventory Procurement Oversight Monitored tooling records, facilitated tool agreement approvals and payments, and tracked overdue non-inventory purchase orders.
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 Technical Documentation Compilation Compiled detailed technical specifications and catalogues for outsourced and re-sourced products based on part descriptions.
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 Performance and KPI Support Provided comprehensive support to achieve departmental 1
 
 
 </li>
 </ul>
 
 Job Dimensions
 
 
 
 <ul>
 <li>
 Scope of Procurement Activities Oversees outsourcing and component development for new products and parts, supporting both strategic and operational procurement functions within FZE Purchasing.
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 Cross-Functional Engagement Interfaces with internal teams including Design, R&amp;D, QA, and external suppliers to ensure alignment of procurement strategies with product development goals.
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 Vendor Base Management Manages onboarding, documentation, and performance tracking of local and international suppliers, ensuring compliance with ERP systems and pricing protocols.
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 Documentation Volume and Accuracy Responsible for maintaining extensive procurement records, including purchase orders, tool agreements, supplier approvals, and technical specifications.
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 ERP System Utilization Ensures accurate and timely updates in D365 for vendor pricing, standard costs, and procurement transactions.
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 Financial Impact Drives cost optimization through supplier negotiations, cost analysis, and benchmarking, contributing to overall budget efficiency
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 Compliance Oversight Ensures procurement activities adhere to GPP standards and internal audit requirements, supporting governance and risk mitigation.
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 Tooling and Non-Inventory Spend Monitors tooling agreements and non-inventory procurement, ensuring timely approvals and payment tracking.
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 Performance Metrics Contribution Actively supports the achievement of departmental KPls through strategic sourcing, operational efficiency, and documentation accuracy.
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 These will include:
 
 
 <ul>
 <li>
 Strategic Procurement Execution
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 <li>
 Outsourcing and Component Development
 </li>
 <li>
 Operational Efficiency and Documentation Control
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 Cross-Functional Collaboration
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 Vendor and ERP System Management Cost Optimization and Supplier Negotiation
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 CPP Compliance
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 Tooling and Non-Inventory Procurement Records
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 Technical Documentation Compilation
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 Performance Monitoring and KPI Achievement
 
 
 </li>
 </ul>
 
 Qualifications, Experience &amp; Skills
 
 
 
 Engineering Graduate (Mechanical/Electrical)/ Diploma In Mechanical Engineering with 4 to 5 years' experience in sourcing/development function in Manufacturing company
 
 
 Minimum Experience:
 
 
 4-5 years in sourcing /purchasing associated experience in a Manufacturing Company
 
 
 Job-Specific Skills:
 
 
 Knowledge of ERP system and computers - Proficiency in MS Office
 
 
 Communication Skill
 
 
 Behavioural Competencies
 
 
 Comply with all Company policies and procedures and maintain confidentiality of information relating to the company's business and staff
 
 
 
 About Us:
 
 
 
 Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. The Group's businesses help to advance the transition to a carbon-free world with infrastructure that enables renewable energy, electric vehicles, smart city management and sustainable living. Today we employ in excess of 1,600 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa.
 
 
 Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with remote operation and monitoring. Linking energy generation to consumption, the business specializes in high-performance medium- and low-voltage switchgear for utility, industrial and commercial applications. Key products include Ring Main Units and package substations-
 
 
 
 Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
 
</div>

Purchase Assistant - Indirect (Production)

<div>
 Internal Job Title:
 
 Key Account Engineer - SEC
 
 
 
 Business:
 
 Lucy Switchgear Arabia
 
 
 
 Location:
 
 Jeddah, Saudi Arabia
 
 
 
 Job Reference No:
 
 3520
 
 
 
 
 Job Purpose
 
 
 
 Overall Sales activities to manage the Lucy Electric overall business with SEC throughout Saudi Arabia.
 
 
 
 Job Context
 
 
 
 The role will be based in Saudi. Visits to all the regions that you are responsible for would be required.
 
 
 To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
 
 
 
 Job Dimensions
 
 
 
 Meet Sales Targets for the LE business.
 
 
 
 Key Accountabilities
 
 
 
 These will include:
 
 
 SEC Sales Management &ndash; ensure SEC account achieves its monthly/annual sales targets - Measured Monthly against SIOP target
 
 
 Create, formulate, and follow dedicated and focused business plans for existing, emerging and new potential in SEC and develop and execute these in line with 5-year MTP under the guidance of the Sales Director - Yearly review by comparing MTP with year closing
 
 
 Key Account Management: Manage all aspect of LE with SEC - Measured Monthly By delivery on time, after sales orders, on time payment, no pending case with technical Dep.
 
 
 Identify and develop new markets for Lucy products and services Forecast quarterly and annual profits within SEC account. - Yearly review by achievement figures
 
 
 Partner Management: Actively develop, manage and measure performance of existing contacts in SEC - Part of the account management
 
 
 Marketing - assist in selecting proper marketing tool to develop our business with SEC - Yearly review by partner feedback
 
 
 Management - manage administrative office staff to allow focus on sales and business development for SEC - Part of the account management
 
 
 Recommends product lines by identifying new product opportunities, and/or product; surveying SEC needs and trends; tracking competitors. - Part of the account management
 
 
 Actively contribute to the direction of the business as a member of the Sales team of LSA. - Yearly review by achievement figures in industrial market &amp; added value
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree Electrical or Mechanical Engineering,
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 <li>
 Self-driven individual with business acumen.
 
 
 </li>
 </ul>
 
 Job-Specific Skills:
 
 
 
 Key strengths:
 
 
 <ul>
 <li>
 Strategic Sales and Business Development
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 Customer Management and Operations
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 Meticulous with tenders and quotes
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 Contract negotiations
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 Develop and maintain effective relationships with key internal and external stakeholders
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 Budgeting and forecasting
 
 
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 </ul>
 
 Behavioural Competencies:
 
 
 
 <ul>
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 Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking
 
 
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 </ul>
 
 Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
 
</div>

Key Account Engineer

<div>
 Internal Job Title:
 
 Purchasing Assistant -Local Only
 
 
 
 Business:
 
 Lucy Switchgear Arabia
 
 
 
 Location:
 
 Dammam, Saudi Arabia
 
 
 
 Job Reference No:
 
 3943
 
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 Vendor development for localization
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 Purchase Direct &amp; Indirect material as per demand
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 Settle the purchase rate &amp; negotiate with supplier.
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 Supplier Quality Audit.
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 Commodities: Mechanical machined, Electrical, fabricated, press, forged, casted parts of switchgear industry or manufacturing industry &amp; Consumables bout outs items.
 
 
 </li>
 </ul>
 
 Job Context
 
 
 
 Ensure all rate settlement will done as per purchasing policy, new vendor development for localization, cost reduction need to achieve through different methods, supplier quality improvements.
 
 
 
 Job Dimensions
 
 
 
 The Job involves to develop vendor for direct &amp; indirect material based on demand, find alternate supplier, cost reduction, coordinate with cross function team to achieve business goal.
 
 
 
 Key Accountabilities
 
 
 
 These will include:
 
 
 <ul>
 <li>
 Source new suppliers as per QMS guidelines of LSA.
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 Drawing / specification review.
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 Localization development of different commodity in KSA.
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 Should cost analysis for the requirements.
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 Coordinate with technical internal stake older for the due diligence of new suppliers/ parts to be developed.
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 Float formal enquiries in Favor of LSA.
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 Handhold with suppliers for development &amp; pass through the samples as per Global standards.
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 Tool / die development along with its contract &amp; log sheet management.
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 Supplier improvement for quality &amp; delivery.
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 Cost reduction for existing sources YoY.
 
 
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 </ul>
 
 Qualifications, Experience &amp; Skills
 
 
 
 <ul>
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 More than 4 years&rsquo; experience as a purchasing or vendor development area., i.e., electrical/mechanical /consumables parts procurement &amp; development.
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 Delivery OTIF: 96% at least
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 Quality PPM: 250 for the assigned commodities.
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 Cost: 3 % reduction in spend for the assigned commodities.
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 QMS/ Contract management: 100 % adherence to QMS, its continual improvement &amp; contract sign off.
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 PR to PO conversion process to support production team.
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 Follow up with supplier &amp; bring the material on time for delivery.
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 More than 4 years&rsquo; experience in Direct/Indirect Purchase department in a manufacturing company, (experience in procurement in a reputed organization, preferably switchgear industry will be added as advantage).
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 Graduate bachelor&rsquo;s degree in preferably Supply Chain, Logistics Management, however engineering degree with Supply Chain Professional certificate is acceptable.
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 Excellent negotiation &amp; persuasive skills with high level technical knowledge in overall electrical, mechanical materials and suppliers in the region and abroad.
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 Experience in vendor development and resourcing supplies.
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 Experience of working with suppliers across the world.
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 Self-starter and takes initiative for additional responsibilities and challenges.
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 Excellent verbal and written communication skills.
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 Data orientated and logical thinking are key attributes required in the candidate.
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 Impeccable integrity is a must.
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 Hands on experience in reputed ERP packages (experience in Microsoft AX will be added advantage).
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 Good communication skills.
 
 
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 </ul>
 Experience in Middle East market will be added advantage.
 
 
 Behavioural Competencies
 
 
 <ul>
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 Interpersonal skills in handling inter-department day to day issues.
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 Positive attitude and emotional intelligence skills.
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 Competent time management and multi-tasking abilities.
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 Ability to work with people from different nationalities.
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 Self-starter and takes initiative for additional responsibilities and challenges.
 
 
 </li>
 </ul>
 
 About Us:
 
 
 
 Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today we employ in excess of 1,400 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa.
 
 
 Lucy Electric is a global business that provides medium voltage switching and protection solutions for electrical distribution systems. Our dedication to cultivating our service provision allows Lucy Electric to offer a complete solutions package to our customers; facilitating the delivery of electricity to homes and businesses worldwide.
 
 
 
 Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
 
</div>

Purchasing Assistant

Join Lucy Electric and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lucy Electric

ABOUT_COMPANY

Senior Technical Support Engineer - Electrical

Purchase Assistant - Indirect (Production)

Key Account Engineer

Purchasing Assistant