Qureos Mentor

Mandarin Oriental

<div>
 Mandarin Oriental Downtown, Dubai is looking for a Waiter to join our Breakfast Restaurant.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.
 
 
 The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery.
 
 
 Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Downtown, Dubai within Breakfast Restaurant, the Waiter is responsible to provide exceptional guests&rsquo; dining experience. The role includes taking order, serving food and beverages, while making sure that every aspect of the dining experience meets our standards. Waiter reports to the F&amp;B Supervisor.
 
 
 
 As a Waiter, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Maintain in-depth knowledge of the menu, buffet items, ingredients, and preparation methods to confidently inform and assist guests.
 </li>
 <li>
 Accurately take and deliver food and beverage orders, ensuring prompt service and attention to dietary needs or special requests.
 </li>
 <li>
 Provide personalised, attentive service throughout the dining experience to ensure guest satisfaction and uphold brand standards.
 </li>
 <li>
 Operate POS systems efficiently for order processing and follow billing and cashiering procedures accurately.
 </li>
 <li>
 Set and clear tables to maintain a clean, welcoming dining space, and manage multiple tables while maintaining service quality.
 </li>
 <li>
 Support upselling efforts, collaborate across outlets, and create memorable guest experiences aligned with MOHG Legendary Quality Experiences.
 
 
 </li>
 </ul>
 
 As a Waiter, We Expect From You
 
 
 
 <ul>
 <li>
 High school qualification preferred; degree or diploma in Hospitality, Hotel, or Business Management is an advantage.
 </li>
 <li>
 Minimum 2 years&rsquo; experience as a waiter/waitress, preferably in high-volume or luxury dining environments.
 </li>
 <li>
 Familiarity with fine dining and casual service standards, as well as restaurant POS and cashiering systems.
 </li>
 <li>
 Proficient verbal and written communication skills in English; additional languages such as Italian are preferred.
 </li>
 <li>
 Strong interpersonal skills with the ability to multitask, prioritize, and maintain service flow in a fast-paced setting.
 </li>
 <li>
 Physical stamina to stand for long periods and flexibility to work varied shifts including evenings, weekends, and holidays.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
 </li>
 <li>
 Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Waiter/ess - Breakfast on 36th

<div>
 Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our Banquet team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Downtown, Dubai within the Banquet Department in Dubai, the Waiter/ess is responsible to oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Banquet Waiter reports to Banquet Supervisor.
 
 
 
 As a Waiter/ess, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Deliver exceptional banquet service by understanding guest needs, providing courteous and efficient service, ensuring guest satisfaction from arrival to departure, and creating memorable &ldquo;WOW&rdquo; moments.
 </li>
 <li>
 Maintain thorough knowledge of banquet operations, food and beverage offerings, products, services, and POS systems to accurately assist guests and process orders.
 </li>
 <li>
 Prepare and maintain service areas by completing mise en place, cleaning duties, polishing equipment, and ensuring all outlet equipment and utensils are handled and stored correctly.
 </li>
 <li>
 Support revenue generation by proactively upselling products and services and accurately performing billing and cashiering tasks in line with hotel policies.
 </li>
 <li>
 Ensure operational excellence by presenting dishes according to hotel standards, managing stock and supplies, and communicating guest preferences, special requests, or allergies to relevant teams.
 </li>
 <li>
 Work collaboratively with colleagues and management, support other outlets when required, maintain effective communication, and contribute positively as a proactive team player.
 
 
 </li>
 </ul>
 
 As a Waiter/ess, We Expect From You
 
 
 
 <ul>
 <li>
 High School qualification is preferred, with a Degree or Higher National Diploma in Hospitality, Hotel Management, or Business Management considered an advantage.
 </li>
 <li>
 Minimum 2 years of experience as a server is required, ideally within banqueting, high-volume restaurants, or luxury hotel environments.
 </li>
 <li>
 Strong knowledge of Food and Beverage service is essential, including an understanding of service standards and guest expectations.
 </li>
 <li>
 Ability to identify guest needs and consistently deliver exceptional customer service and memorable guest experiences.
 </li>
 <li>
 Capable of working long hours in a fast-paced environment while maintaining a strong focus on operational excellence and service quality.
 </li>
 <li>
 Familiarity with restaurant POS systems, cashiering procedures, service flow management, multitasking, and basic MS Office computer skills is preferred.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
 </li>
 <li>
 Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Waiter/ess - Banquet

<div>
 The Hotel
 
 
 Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
 
 
 
 Our Mission
 
 
 
 Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
 
 
 
 Guiding Principles
 
 
 
 Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
 
 
 Scope of Position
 
 
 Assistant Manager &ndash; Spa Operations is responsible for, but not limited to, overseeing the spa &amp; wellness operations.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 Departmental
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.
 
 
 </li>
 </ul>
 
 Customer Focus
 
 
 
 <ul>
 <li>
 Dealing with guest enquiries via phone, email and face to face.
 </li>
 <li>
 Ensure that all guest enquiries are taken care of within 12 hours.
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 </li>
 <li>
 In the absence of Senior Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 </li>
 <li>
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 </li>
 </ul>
 
 Colleague Relations
 
 
 
 <ul>
 <li>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 </li>
 <li>
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 </li>
 </ul>
 
 Administrative Duties
 
 
 
 <ul>
 <li>
 Responsible for end of month spa retail inventory and submit to Senior Director of Spa &amp; Wellness.
 </li>
 <li>
 Assist with Month End Closing reports in the absence of Senior Director of Spa &amp; Wellness.
 </li>
 <li>
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 </li>
 <li>
 Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products.
 </li>
 <li>
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 </li>
 </ul>
 
 Additional Duties
 
 
 
 Engineering
 
 
 <ul>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 </li>
 </ul>
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
</div>

Spa & Wellness Assistant Manager

<div>
 
 Mandarin Oriental Jumeira, Dubai is looking for candidates to join us in building an exceptional team for Season 2026/27!
 
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
 
 
 
 We are looking for talented candidates to join us in the following positions:
 
 
 
 <ul>
 <li>
 Club Lounge Ambassador
 </li>
 <li>
 Guest Relations Agent
 </li>
 <li>
 Front Office Agent
 
 
 </li>
 </ul>
 
 To become part of our team we expect from you:
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in a luxury hotel environment.
 </li>
 <li>
 Russian, Italian, German, French, Spanish or Arabic speaker is desirable.
 </li>
 <li>
 Availability to join us from October 2026 until May 2027.
 
 
 </li>
 </ul>
 
 Our Commitment To You
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 A competitive salary and benefits packages
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Seasonal Opportunities 2026/27 - FRONT OFFICE

<div>
 Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Assistant Restaurant Manager to join our Food &amp; Beverage team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
 
 
 
 About The Job
 
 
 
 Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, the Assistant Restaurant Manager responsible to provide an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Assistant Restaurant Manager reports to the Restaurant Manager.
 
 
 
 As Assistant Restaurant
 
 
 Manager, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
 </li>
 <li>
 Ensure that the place of work and surrounding area is kept clean and organised at all times.
 </li>
 <li>
 Execute and demand the team to execute the highest level of service and set-up standards at all times.
 </li>
 <li>
 Be knowledgeable of all services and products offered by the hotel.
 </li>
 <li>
 Understand thoroughly the concept of the outlet and train all employees of the outlet in regard to the concept.
 </li>
 <li>
 Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Emirates Palace Mandarin Oriental, Abu Dhabi grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 Set an example in terms of service, products and guidance of the team that reflects the concept.
 </li>
 <li>
 Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
 </li>
 <li>
 Organize tastings of daily dishes and new menus.
 </li>
 <li>
 Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
 </li>
 <li>
 Perform up selling for all items offered by the department assigned as well as offering alternatives.
 </li>
 <li>
 Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 </li>
 <li>
 Produce reports and analysis of the outlet and present report in the monthly performance meeting.
 </li>
 <li>
 Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
 </li>
 <li>
 Assist in preparation of the outlet&rsquo;s budget.
 </li>
 <li>
 Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
 </li>
 <li>
 Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
 </li>
 <li>
 Identify errors and correct them as required during set-up, service and breakdown of operations.
 </li>
 <li>
 Implement a flexible work schedule based on business patterns.
 </li>
 <li>
 Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.
 </li>
 <li>
 Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.
 </li>
 <li>
 Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 </li>
 <li>
 Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
 </li>
 <li>
 Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
 </li>
 <li>
 Attend all required trainings as described by the department.
 </li>
 <li>
 Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
 </li>
 <li>
 Report incidents that require disciplinary actions immediately to the Head of Department.
 </li>
 <li>
 Constantly improve the product quality by sourcing the best available products.
 </li>
 <li>
 Support activities and cooperation with the suppliers.
 </li>
 <li>
 Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
 </li>
 <li>
 Organise all required outlet specific trainings as described by the department.
 </li>
 <li>
 Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
 </li>
 <li>
 Respond to any changes in the department as dictated by the hotel management.
 </li>
 <li>
 Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Restaurant Manager ensuring that the follow up is performed with the guest.
 </li>
 <li>
 Ensure that the opening and closing procedures established for the outlet are followed.
 </li>
 <li>
 Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
 
 
 </li>
 </ul>
 
 As Assistant Restaurant Manager, We Expect From You
 
 
 
 <ul>
 <li>
 Previous experience in the same role minimum of two years in a luxury property, resort experience is a plus
 </li>
 <li>
 Bachelor's degree in Hotel Management is preferred
 </li>
 <li>
 International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East
 </li>
 <li>
 Hotel or Bar pre-opening or renovation experience is preferred
 </li>
 <li>
 Self Confidence and conviction
 </li>
 <li>
 Integrity and trustworthiness
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Assistant Restaurant Manager - Episodes

<div>
 Mandarin Oriental, Doha is looking for a People &amp; Culture Trainee to join our People &amp; Culture team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the People &amp; Culture Department in Doha, the People &amp; Culture Coordinator will provide administrative support to all functions the People &amp; Culture Division of Mandarin Oriental, Doha to ensure the Culture and Vision of MOHG are maintained. The People &amp; Culture Coordinator reports to the Director of People &amp; Culture.
 
 
 
 As
 
 
 People &amp; Culture Trainee
 
 
 
 ,
 
 you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 To be readily available with empathetic, open communication ensuring reliability and confidentiality.
 </li>
 <li>
 To complete day to day administration as requested by each People &amp; Culture department in response to requests and action plans.
 </li>
 <li>
 To maintain good rapport and working relationship with all colleagues.
 </li>
 <li>
 To provide a courteous and professional service at all times.
 </li>
 <li>
 To project at all times a positive and motivated attitude and a calm demeanour.
 </li>
 <li>
 To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha&rsquo;s Colleagues Rules &amp; Regulations.
 </li>
 <li>
 To ensure that all in-house rules and regulations are communicated to colleagues and implemented.
 </li>
 <li>
 To ensure that all People &amp; Culture administration procedures are carried out in accordance with hotel legal requirements.
 </li>
 <li>
 To assist and support the Director of People &amp; Culture/People &amp; Culture Manager/ Director of Learning &amp; Development in the smooth and efficient running of the People &amp; Culture Division, ensuring that all policies and procedures outlined in the People &amp; Culture Operations Manual are strictly adhered to.
 
 
 </li>
 </ul>
 
 As People &amp; Culture Trainee, We Expect From You
 
 
 
 <ul>
 <li>
 Minimum of six months experience in a similar or related administrative role
 </li>
 <li>
 Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources
 </li>
 <li>
 Minimum six months experience working in a 5-star hotel environment preferred
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 A competitive salary and benefits packages
 </li>
 <li>
 Transportation and Housing provided
 </li>
 <li>
 Relocation and Vacation Tickets
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

People & Culture Trainee

<div>
 Mandarin Oriental Muscat is looking for a
 
 Kids Club Supervisor
 
 to join our
 
 Spa and Wellness
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 
 As
 
 
 Kids Club Supervisor,
 
 
 you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Participate in the smooth running of the Kids department on a day-to-day basis to achieve the highest possible levels of guest satisfaction.
 </li>
 <li>
 Manage the smooth operations of the Kids Club effectively on a day-to-day basis to achieve the highest possible levels of guest satisfaction. This includes covering the reception area when required and supervising the team in the absence of the Kids Club Manager.
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 Handles guest complaints and follows correct reporting procedures and follows up with guest satisfaction.
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 Support FLHSS management and have a deep understanding of all related processes &amp; procedures for the area.
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 To ensure hazards and malfunctioning, improperly working equipment is reported in a timely manner to management/IT/Engineering.
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 Be confident user of the hotel operational systems such as in HMS, SCM, Alice
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 Conduct the Kids Club Inventory twice per month, monitor the required quantity or stationery items.
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 Train and develop the Kids Club attendants along with the Kids Manager, create a monthly L&amp;D calendar.
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 Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the kids offering a point of competitive advantage for the hotel. Ensure any outsourced service provides maintenance standards.
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 To have a complete knowledge of the products and services offered by the hotel, and particularly all the kids club activities in the hotel.
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 Execution of the kids&rsquo; activities programme.
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 Ensure that all activities are performed in a safe environment using proper safety techniques.
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 Use qualified attendants in all areas where relevant qualifications are required, i.e. Lifeguard.
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 Monitor the success of the activities programs through the number of participants and through guests&rsquo; feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and kids.
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 Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with Mandarin Oriental Muscat Concierge.
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 Keep all equipment clean and well maintained in the kids club.
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 Develop and maintain a strong working environment with the other departments.
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 Ensure proper accounting procedures are followed when collecting of charging fees for the Kids club
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 Drive revenues for the department.
 
 
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 </ul>
 
 As Kids Club Supervisor, We Expect From You
 
 
 
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 <li>
 Must have at least 2 years&rsquo; experience working with children in a hotel or resort
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 Must be fluent in English both written and verbal
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 Must be flexible and have a good sense of humour
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 Must be a strong communicator
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 Obtain the Pediatric First Aid and CPR certification
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 Fluent in English both written and verbal
 
 
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 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
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 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
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Kids Club Supervisor - Seasonal

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