Qureos Mentor

Mandarin Oriental Downtown

<div><div><div><h3 class="jobSectionHeader"><b>Waiter/ess - Banquet</b></h3>
<div><div><ul><li>JR-07041
</li></ul></div><div><ul><li>Food &amp; Beverage
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div><p>Add to favourites</p>
</div>View favourites
</div><div><p>Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our Banquet team.
</p><p></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p></p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p></p><p>Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.</p>
<p></p><p><b>About the job</b></p>
<p></p><p>Based at the Mandarin Oriental Downtown, Dubai within the Banquet Department in Dubai, the Waiter/ess is responsible to oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Banquet Waiter reports to Banquet Supervisor.</p>
<p></p><p><b>As a Waiter/ess, you will be responsible for the following duties:</b></p>
<ul><li><p>Deliver exceptional banquet service by understanding guest needs, providing courteous and efficient service, ensuring guest satisfaction from arrival to departure, and creating memorable &ldquo;WOW&rdquo; moments.</p>
</li><li><p>Maintain thorough knowledge of banquet operations, food and beverage offerings, products, services, and POS systems to accurately assist guests and process orders.</p>
</li><li><p>Prepare and maintain service areas by completing mise en place, cleaning duties, polishing equipment, and ensuring all outlet equipment and utensils are handled and stored correctly.</p>
</li><li><p>Support revenue generation by proactively upselling products and services and accurately performing billing and cashiering tasks in line with hotel policies.</p>
</li><li><p>Ensure operational excellence by presenting dishes according to hotel standards, managing stock and supplies, and communicating guest preferences, special requests, or allergies to relevant teams.</p>
</li><li><p>Work collaboratively with colleagues and management, support other outlets when required, maintain effective communication, and contribute positively as a proactive team player.</p>
</li></ul><p></p><p><b>As a Waiter/ess, we expect from you:</b></p>
<ul><li><p>High School qualification is preferred, with a Degree or Higher National Diploma in Hospitality, Hotel Management, or Business Management considered an advantage.</p>
</li><li><p>Minimum 2 years of experience as a server is required, ideally within banqueting, high-volume restaurants, or luxury hotel environments.</p>
</li><li><p>Strong knowledge of Food and Beverage service is essential, including an understanding of service standards and guest expectations.</p>
</li><li><p>Ability to identify guest needs and consistently deliver exceptional customer service and memorable guest experiences.</p>
</li><li><p>Capable of working long hours in a fast-paced environment while maintaining a strong focus on operational excellence and service quality.</p>
</li><li><p>Familiarity with restaurant POS systems, cashiering procedures, service flow management, multitasking, and basic MS Office computer skills is preferred.</p>
</li></ul><p></p><p><b>Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p>
</li><li><p>MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p>
</li><li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p>
</li><li><p>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p>
</li><li><p>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p>
</li></ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Waiter/ess - Banquet

<div><div><div><h3 class="jobSectionHeader"><b>Waiter/ess - Breakfast on 36th</b></h3>
<div><div><ul><li>JR-07031
</li></ul></div><div><ul><li>Food &amp; Beverage
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div><p>Add to favourites</p>
</div>View favourites
</div><div><p>Mandarin Oriental Downtown, Dubai is looking for a Waiter to join our Breakfast Restaurant.</p>
<p></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p></p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p></p><p>Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.</p>
<p>The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery.</p>
<p>Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.</p>
<p></p><p><b>About the job</b></p>
<p></p><p>Based at the Mandarin Oriental Downtown, Dubai within Breakfast Restaurant, the Waiter is responsible to provide exceptional guests&rsquo; dining experience. The role includes taking order, serving food and beverages, while making sure that every aspect of the dining experience meets our standards. Waiter reports to the F&amp;B Supervisor.</p>
<p></p><p><b>As a Waiter, you will be responsible for the following duties:</b></p>
<ul><li><p>Maintain in-depth knowledge of the menu, buffet items, ingredients, and preparation methods to confidently inform and assist guests.</p>
</li><li><p>Accurately take and deliver food and beverage orders, ensuring prompt service and attention to dietary needs or special requests.</p>
</li><li><p>Provide personalised, attentive service throughout the dining experience to ensure guest satisfaction and uphold brand standards.</p>
</li><li><p>Operate POS systems efficiently for order processing and follow billing and cashiering procedures accurately.</p>
</li><li><p>Set and clear tables to maintain a clean, welcoming dining space, and manage multiple tables while maintaining service quality.</p>
</li><li><p>Support upselling efforts, collaborate across outlets, and create memorable guest experiences aligned with MOHG Legendary Quality Experiences.</p>
</li></ul><p></p><p><b>As a Waiter, we expect from you:</b></p>
<ul><li><p>High school qualification preferred; degree or diploma in Hospitality, Hotel, or Business Management is an advantage.</p>
</li><li><p>Minimum 2 years&rsquo; experience as a waiter/waitress, preferably in high-volume or luxury dining environments.</p>
</li><li><p>Familiarity with fine dining and casual service standards, as well as restaurant POS and cashiering systems.</p>
</li><li><p>Proficient verbal and written communication skills in English; additional languages such as Italian are preferred.</p>
</li><li><p>Strong interpersonal skills with the ability to multitask, prioritize, and maintain service flow in a fast-paced setting.</p>
</li><li><p>Physical stamina to stand for long periods and flexibility to work varied shifts including evenings, weekends, and holidays.</p>
</li></ul><p></p><p><b>Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p>
</li><li><p>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p>
</li><li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p>
</li><li><p>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p>
</li><li><p>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p>
</li></ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Waiter/ess - Breakfast on 36th

<div><div><div><h3 class="jobSectionHeader"><b>Waiter/ess - Club Lounge</b></h3>
<div><div><ul><li>JR-04681
</li></ul></div><div><ul><li>Food &amp; Beverage
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div><p>Add to favourites</p>
</div>View favourites
</div><div><p>Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our Club Lounge team.</p>
<p></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p></p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p></p><p>Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.</p>
<p></p><p><b>About the job</b></p>
<p></p><p>Based at the Mandarin Oriental Downtown, Dubai within the Food and Beverage Department in Dubai, as a Waiter/ess in our Club Lounge, you play a critical role in providing an exceptional dining experience for our guests. This includes taking orders, serving food and beverages, and ensuring that every aspect of the dining experience meets our standards. The Waiter/ess will report to the F&amp;B Supervisor.</p>
<p></p><p><b>As a Waiter/ess, you will be responsible for the following duties:</b></p>
<ul><li><p>Maintain comprehensive knowledge of the Lounge menu, including light meals, beverages, and signature drinks. Offer suggestions and answer questions to enhance the guest experience.</p>
</li><li><p>Take accurate food and beverage orders from guests, communicate clearly to the kitchen and bar staff, and ensure all orders are delivered promptly and according to guest specifications.</p>
</li><li><p>Address special requests or dietary needs professionally and carefully, ensuring management and kitchen colleagues are informed of guest preferences or allergies.</p>
</li><li><p>Provide attentive and personalized service to guests, ensuring their needs are met efficiently and gracefully. Properly upsell services and products to guests, enhancing service and generating increased revenue.</p>
</li><li><p>Operated the POS system to process food and beverage orders, performed billing tasks according to hotel and cashiering policies, and set up and cleared tables according to restaurant standards.</p>
</li><li><p>Create WOW moments to surprise and delight guests, ensuring customer satisfaction from arrival to departure, following MOHG Legendary Quality Experiences (LQES).</p>
</li></ul><p></p><p><b>As a Waiter/ess, we expect from you:</b></p>
<ul><li><p>A High School qualification or equivalent is preferred, and a Degree or higher national diploma in Hospitality/Hotel/Business Management is advantageous.</p>
</li><li><p>Minimum 2 years&rsquo; experience working as a Waiter/ess, preferably in a high-volume restaurant or luxury hotel.</p>
</li><li><p>Strong verbal and written communication skills in English, with additional languages such as Arabic being a plus.</p>
</li><li><p>Knowledge of acceptable dining service procedures and standards, and familiarity with restaurant point of sales and cashiering procedures.</p>
</li><li><p>Strong interpersonal and communication skills, ability to interact effectively with guests and colleagues, and understanding of the service flow.</p>
</li><li><p>Demonstrates the physical ability to stand for extended periods and the flexibility to work a variety of shifts, including evenings, weekends, and holidays, in accordance with business requirements.</p>
</li></ul><p></p><p><b>Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p>
</li><li><p>MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p>
</li><li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p>
</li><li><p>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p>
</li><li><p>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p>
</li></ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Waiter/ess - Club Lounge

<div><div><div><h3 class="jobSectionHeader"><b>Executive Assistant</b></h3>
<div><div><ul><li>JR-06652
</li></ul></div><div><ul><li>Executive Office
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div><p>Add to favourites</p>
</div>View favourites
</div><div><p>Mandarin Oriental Downtown, Dubai is looking for an Executive Assistant to join our Executive Office team.</p>
<p></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p></p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p></p><p>Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.</p>
<p>The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery.</p>
<p>Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.</p>
<p></p><p><b>About the job</b></p>
<p></p><p>Based at the Mandarin Oriental Downtown, Dubai within the Executive Office in Dubai, the Executive Assistant is responsible to provide high-level administrative and operational support to the General Manager and Executive Office, ensuring efficient coordination, effective communication, and seamless day-to-day operations in line with luxury hospitality standards. Executive Assistant reports to the General Manager.</p>
<p></p><p><b>As an </b><b>Executive Assistant, you will be responsible for the following duties:</b></p>
<ul><li><p>Adhere strictly to all company policies, legal requirements, ethical standards, and operational guidelines while maintaining professionalism and integrity.</p>
</li><li><p>Protect confidential information and ensure responsible use of systems, technology, and resources at all times.</p>
</li><li><p>Promote a positive, inclusive, and high-performing workplace culture aligned with People &amp; Culture strategies.</p>
</li><li><p>Provide high-level administrative support to the General Manager, including managing schedules, communications, reports, and executive office coordination.</p>
</li><li><p>Ensure efficient day-to-day operations of the Executive Office, acting as a key liaison for internal and external stakeholders and supporting leadership activities.</p>
</li><li><p>Coordinate meetings, VIP engagements, and guest interactions with discretion and excellence, while supporting cross-functional collaboration and business initiatives.</p>
</li></ul><p></p><p><b>As an </b><b>Executive Assistant, we expect from you:</b></p>
<ul><li><p>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field, with at least 4 years&rsquo; experience in a similar role within luxury or high-end environments.</p>
</li><li><p>Proven track record of supporting senior executives or General Manager-level leadership, ideally within the UAE or GCC region.</p>
</li><li><p>Strong knowledge of luxury service standards and hotel operations, with the ability to thrive in a fast-paced, demanding environment.</p>
</li><li><p>Excellent organizational, prioritization, and multitasking abilities, with flexibility to adapt working hours as needed.</p>
</li><li><p>Outstanding communication and interpersonal skills, with fluency in English (Arabic or additional languages considered advantageous) and high cultural sensitivity.</p>
</li><li><p>Advanced Microsoft Office proficiency, strong attention to detail, problem-solving skills, and the ability to work independently while collaborating effectively with senior stakeholders.</p>
</li></ul><p></p><p><b>Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p>
</li><li><p>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p>
</li><li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p>
</li><li><p>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p>
</li><li><p>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p>
</li></ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div><p></p>

Executive Assistant

Join Mandarin Oriental Downtown and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mandarin Oriental Downtown

About Company

Waiter/ess - Banquet

Waiter/ess - Breakfast on 36th

Waiter/ess - Club Lounge

Executive Assistant