Urwah Admin

Manpower Middle East

<div>
 
 Contract: 12 months (renewable and extendable)
 
 
 Employment: Outsourced through Manpower Middle East
 
 
 
 
 
 
 Role:
 
 
 
 We are looking for a friendly, organized, and professional Receptionist to be based in our client's Dubai office. The successful candidate will be the first point of contact for visitors and clients, ensuring a welcoming front-desk experience while providing essential administrative support to the office.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 Front Desk &amp; Guest Management
 
 
 <ul>
 <li>
 Greet visitors, clients, and employees in a professional and courteous manner
 </li>
 <li>
 Manage visitor sign-in and coordinate guest waiting and meeting arrangements
 </li>
 <li>
 Handle incoming calls, emails, and general inquiries, directing them appropriately
 </li>
 <li>
 Maintain a welcoming, organized, and professional reception area at all times
 </li>
 </ul>
 
 
 Reception &amp; Office Support
 
 
 <ul>
 <li>
 Ensure the reception desk and common areas are tidy, stocked, and presentable
 </li>
 <li>
 Coordinate meeting room bookings and assist with meeting setup when needed
 </li>
 <li>
 Receive, sort, and distribute mail, deliveries, and courier packages
 </li>
 <li>
 Liaise with office vendors and service providers as required
 </li>
 </ul>
 
 
 Administrative Support
 
 
 <ul>
 <li>
 Assist with general administrative tasks such as data entry, filing, document management, and scanning
 </li>
 <li>
 Support HR, Finance, and Admin teams with ad hoc administrative tasks
 </li>
 <li>
 Maintain office supplies inventory and place orders when required
 </li>
 <li>
 Assist with travel bookings or courier arrangements if needed
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Previous experience as a Receptionist, Front Desk Executive, or Admin Assistant preferred
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Professional appearance and positive, service-oriented attitude
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Proficient in MS Office (Word, Excel, Outlook)
 </li>
 <li>
 Ability to multitask and handle confidential information discreetly
 </li>
 <li>
 Fluent in English (Arabic or other language will be a plus)
 </li>
 </ul>
</div>

Receptionist

<div>
 
 Our client is looking for an experienced
 
 Key Account Manager- Travel Retail
 
 to be based in Dubai, UAE.
 
 
 
 
 
 The Ideal candidate must have experience in managing business in GCC and other regions.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Supervision of Subordinates:
 
 
 <ul>
 <li>
 Organize and supervise the activities and work of a small team of subordinates to ensure that all work within a specific area of Travel Retail activity is carried out in an efficient and procedurally compliant manner
 </li>
 </ul>
 
 
 Budgets, Forecasting and Plans:
 
 
 <ul>
 <li>
 Contribute to the preparation of the Travel Retail section budget and monitor financial performance versus the budget including monthly and yearly detailed forecasting so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.
 </li>
 </ul>
 
 
 Policies, Systems, Processes, &amp; Procedures:
 
 
 <ul>
 <li>
 Implement approved departmental policies, processes, procedures and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.
 </li>
 </ul>
 
 
 Day- to-day Operations:
 
 
 <ul>
 <li>
 Supervises the day-to-day operations of Travel Retail to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
 </li>
 </ul>
 
 
 Sales Strategy &amp; Planning:
 
 
 <ul>
 <li>
 Develop and implement sales plans and strategies to achieve targets in the travel retail sector.
 </li>
 <li>
 Monitor sales performance, forecast trends, and identify growth opportunities in travel retail channels.
 </li>
 <li>
 Analyze market dynamics and consumer behavior within travel retail to optimize product offerings.
 </li>
 </ul>
 
 
 Account Management:
 
 
 <ul>
 <li>
 Manage key relationships with duty-free operators, airport retailers, airlines, and other travel-related clients.
 </li>
 <li>
 Negotiate contracts, pricing, and promotional deals to secure shelf space and visibility.
 </li>
 <li>
 Work closely with customers to ensure optimal product distribution, in-store placement, and promotion.
 </li>
 </ul>
 
 
 Market Expansion:
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities within travel retail channels, expanding market presence.
 </li>
 <li>
 Collaborate with marketing and product teams to launch new products and ensure brand alignment with market demands.
 </li>
 </ul>
 
 
 Team Leadership &amp; Collaboration:
 
 
 <ul>
 <li>
 Lead and manage a sales team, providing guidance, performance feedback, and support.
 </li>
 <li>
 Collaborate cross-functionally with marketing, logistics, and finance teams to ensure smooth operations and achievement of sales objectives.
 </li>
 </ul>
 
 
 Market &amp; Competitor Analysis:
 
 
 <ul>
 <li>
 Conduct competitive analysis and monitor travel retail trends to stay ahead in the market.
 </li>
 <li>
 Provide insights and recommendations to senior management based on market research and competitor intelligence.
 </li>
 </ul>
 
 
 Promotions &amp; Trade Marketing:
 
 
 <ul>
 <li>
 Coordinate with the marketing team to design and implement promotional activities and in-store activations to drive sales.
 </li>
 <li>
 Ensure that marketing and promotional materials are aligned with brand guidelines and are effectively executed in the travel retail environment.
 </li>
 </ul>
 
 
</div>

Key Account Manager- Travel Retail

<div>
 
 
 Role:
 
 
 
 
 
 
 The main responsibilities of this role are to support the day-to-day business operations of the
 
 supply chain activities
 
 (
 
 inventory management
 
 ,
 
 logistics
 
 and
 
 effective use of SAP
 
 ). She/he will support the Supply Chain team to assure
 
 smooth supply chain of products
 
 for the Saudi affiliate,
 
 supplier relationship management
 
 ,
 
 inventory management
 
 to include
 
 replenishment activities
 
 of our products and strong cross-functional relationship with inter- departments. In addition, the role will require supporting and assisting with supply chain management projects.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Demand Management &amp; Forecasting
 
 
 <ul>
 <li>
 Coordinates demand replenishment activities to assure the proper product supply and the adequate inventory level to support affiliate marketing &amp; sales strategies.
 </li>
 <li>
 Liaises closely with sales and marketing teams to establish through forecasting an accurate demand plan by organize monthly forecast meetings.
 </li>
 <li>
 Ensure demand consolidation and forecasts are updated on SAP both regularly and timely.
 </li>
 </ul>
 
 
 
 
 
 Supply Chain Operations
 
 
 <ul>
 <li>
 Update and extend / change materials prices &amp; commissions master data.
 </li>
 <li>
 Maintains and updates supply agreements and relevant procedures with alignment from Sr Supply Chain Manager
 </li>
 <li>
 Keeps continuous alignment with Regulatory team to avoid supply disruption.
 </li>
 <li>
 Support and assist with special supply chain projects.
 </li>
 </ul>
 
 
 
 
 
 Inventory Management
 
 
 <ul>
 <li>
 Drive the inventory management process to ensure availability of agreed safety stock levels and monthly inventory reconciliation with distributor.
 </li>
 <li>
 Lead the process of distributors communication.
 </li>
 <li>
 Lead the process of transfers. Purchases Orders (PO) with proper delivery date of goods for quoted orders.
 </li>
 <li>
 Weekly follow-ups on placed orders with manufacturing sites to ensure timely delivery
 </li>
 <li>
 Responsible for the communication with key stakeholders (Manufacturing Site &ndash; distributors &ndash; Regulatory).
 </li>
 <li>
 Highlight any challenges/risks anticipated in inventory levels.
 </li>
 <li>
 Lead the S&amp;OP with different stakeholders
 </li>
 <li>
 Lead accurate start and end of month activities
 </li>
 <li>
 Ensure timely communication of destruction to all stakeholders including MFG
 </li>
 <li>
 Fill and submit timely Saudi Drugs information system based on SFDA timelines
 </li>
 </ul>
 
 
 
 
 
 Customer Management
 
 
 <ul>
 <li>
 Tracking the distributors performance metrics against agreed KPIs.
 </li>
 <li>
 Ensure timely processing of distributor debit notes
 </li>
 <li>
 Regular alignment meeting with partners / distributors to ensure operational process.
 </li>
 <li>
 Strong communication with global (Order to Cash) operations.
 </li>
 <li>
 Ensure samples supply as per local regulation if any.
 </li>
 <li>
 Ensure on time production process and relevant communication with distributor to secure on time delivery.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
 
 
 Educational Qualifications:
 
 
 <ul>
 <li>
 University degree in Supply Chain management, industrial engineering, Finance, Business, Pharmacy, or any other related field
 </li>
 <li>
 MBA is desirable
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Experience:
 
 
 <ul>
 <li>
 Min 1-2 year working experience
 </li>
 </ul>
 
 
 
 
 
 Language:
 
 English and Arabic
 
 
 
 
 
 
 Desirable:
 
 
 <ul>
 <li>
 Experience in supply chain/inventory management
 </li>
 <li>
 Experience in SAP system
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Ability to work in a global team environment, ability to communicate and team work effectively with both internal and external business partners.
 </li>
 <li>
 Strong command of English language (speaking and writing)
 </li>
 <li>
 Strong Microsoft Office skills
 </li>
 <li>
 Strong planning and organizing skills
 </li>
 <li>
 Detail oriented
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Learning agility
 </li>
 </ul>
</div>

Supply Chain Associate

<div>
 
 
 Contract:
 
 1 year (renewable and extendable)
 
 
 
 Employment:
 
 Outsourced through ManpowerGroup Middle East KSA
 
 
 
 
 
 
 Role:
 
 
 
 Customer Meeting, Experience and Events Specialist is responsible for the efficient management and execution of assigned events related to their business unit. They will serve as an expert to different meeting types and guidelines related to event management. They enhance the customer experience by providing best-in-class support to their respective meeting owners and cross-functional teams.
 
 
 
 
 <ul>
 <li>
 Comply and ensure compliance with company policies and procedures related to Meetings and Events and all other relevant company policies
 </li>
 <li>
 Deliver strategic project management and execution of internal and external events for Medical, Marketing and Sales; planning, event conceptualization and branding, and other logistics
 </li>
 <li>
 Handle internal and external customer travels; visa, air ticket, accommodation, registration, ground arrangements, meals, and other logistics
 </li>
 <li>
 Collaborate with respective meeting owners on the planning and execution of events (venue sourcing, program, budget, potential savings, approvals, and other requirements)
 </li>
 <li>
 Provide on-site support to manage the event from all aspects (meeting and attendee logistics, vendor coordination and overall event operations)
 </li>
 <li>
 Ensure complete, accurate pre and post meeting requirements and that all required documentation are uploaded on a timely manner
 </li>
 <li>
 Handle the relevant communication with other affiliates; in charge in securing required international meeting approvals, managing logistics related to hosted international speaker(s) in accordance with the home/host affiliate&rsquo;s guidelines
 </li>
 <li>
 Maintain a systematic and accurate calendar of events and its requirements
 </li>
 <li>
 Post event tasks &ndash; meeting documentation, tracking reports, payment process, supplier evaluation, expense allocation and chargebacks
 </li>
 <li>
 Ensure integrity in business in working with third parties and ensure necessary due diligence and agreements are secured
 </li>
 <li>
 Act as the main contact to coordinate between departments and communicate with field force to secure necessary documents, deliver required logistics and sending out final event communication
 </li>
 <li>
 Manage the Purchase Requisition (PR) and vendor payment request and ensure relevant supporting documents are secured prior to commitment and payment
 </li>
 <li>
 Responsible in the record management of relevant business records; with high attention to privacy and record retention policy
 </li>
 </ul>
 
 
 
 
 
 Requirements and Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Preferably at least 2-3 years event management experience preferably in healthcare industry
 </li>
 <li>
 Project Management
 </li>
 <li>
 Decision Making and Problem Solving
 </li>
 <li>
 Planning and Organization
 </li>
 <li>
 Excellent Communication
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Influence and Negotiation
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work effectively through cross-functional team and third parties
 </li>
 </ul>
 
 
</div>

Meetings and Events Specialist (CMS) - Healthcare/Pharmaceutical

<div>
 
 
 Location:
 
 Dubai, Onsite
 
 
 
 Languages:
 
 English (required), Arabic (preferred)
 
 
 
 Salary
 
 : upto AED 11000
 
 
 Job Description
 
 
 We are seeking an IT Onsite Support Specialist to deliver high‑quality technical assistance and ensure the smooth operation of IT infrastructure within our Dubai office. The ideal candidate will provide frontline support, manage IT assets, and collaborate closely with internal teams to maintain a secure and efficient technology environment.
 
 
 Tasks and Responsibilities
 
 <ul>
 <li>
 Serve as the primary point of contact for employees experiencing IT-related issues.
 </li>
 <li>
 Provide 1st and 2nd level technical support, troubleshooting hardware, software, and network problems.
 </li>
 <li>
 Install, configure, and maintain desktop hardware, software, and peripherals to ensure optimal usability and performance.
 </li>
 <li>
 Manage Active Directory and Exchange accounts, including user provisioning and changes.
 </li>
 <li>
 Support VPN, network switches, firewalls, and other infrastructure components.
 </li>
 <li>
 Oversee IT asset management and ensure proper lifecycle maintenance.
 </li>
 <li>
 Ensure compliance with IT standards, policies, and procedures while delivering solutions aligned with business objectives.
 </li>
 <li>
 Provide training and guidance to staff on IT systems and software applications.
 </li>
 <li>
 Escalate complex or unresolved issues to the appropriate technical teams.
 </li>
 <li>
 Maintain clear communication with end-users regarding issue status, updates, and planned outages.
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Strong understanding of IT systems, hardware products, and technology trends.
 </li>
 <li>
 Minimum of 1 year of experience in a similar IT support role.
 </li>
 <li>
 Proficiency in:
 </li>
 <li>
 Windows OS (Windows 10 and 11)
 </li>
 <li>
 Microsoft Office and Microsoft 365 applications
 </li>
 <li>
 PC and laptop hardware, printers, and mobile devices
 </li>
 <li>
 Basic knowledge of Active Directory and Exchange
 </li>
 <li>
 ITIL certification and experience with ticketing systems (e.g., ServiceNow) are advantageous.
 </li>
 <li>
 Knowledge of GMP/GxP environments is an added benefit.
 </li>
 <li>
 Fluent in English, both written and spoken; Arabic is a plus.
 </li>
 <li>
 Strong customer service orientation and a passion for IT service delivery.
 </li>
 <li>
 Excellent communication, interpersonal, and organizational skills.
 </li>
 <li>
 Ability to work independently while following established processes.
 </li>
 <li>
 Flexible, adaptable, and collaborative team mindset.
 </li>
 </ul>
 
 
 
 
 
 Salary
 
 : upto AED 11000
 
 
 
</div>

IT Onsite Support / Infrastructure Management

<div>
 
 
 Contract:
 
 12 months (renewable)
 
 
 
 Employment:
 
 Outsourced through Manpower KSA
 
 
 
 
 
 
 Role:
 
 
 
 The Client Marketing Manager is responsible for developing, executing, and optimizing
 
 B2B
 
 client marketing programs within the CEMEA region, with a primary focus in KSA. This role supports Company&rsquo;s Client Marketing Services (CMS) by
 
 delivering marketing strategies
 
 ,
 
 insights
 
 , and
 
 campaigns
 
 that help financial institution clients and partners achieve their business objectives. The ideal candidate will combine strong marketing expertise with exceptional project management and stakeholder engagement skills.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop tailored
 
 B2B client marketing strategies
 
 aligned with company&rsquo;s business goals and client needs in KSA and broader CEMEA.
 </li>
 <li>
 Translate business priorities into actionable marketing plans, ensuring strong alignment with client objectives, product roadmaps, and market insights.
 </li>
 <li>
 Partner closely with Company&rsquo;s internal teams including Sales, Product, CMS leadership, and regional marketing teams to jointly deliver client engagements.
 </li>
 <li>
 Collaborate with client cross‑functional stakeholders (e.g., Marketing, Product, Digital teams) to design and implement marketing initiatives.
 </li>
 <li>
 Lead end‑to‑end execution of B2B and co‑marketing campaigns, from concept development to delivery and post‑launch evaluation.
 </li>
 <li>
 Manage timelines, budgets, creative development, and approvals while ensuring high‑quality outputs.
 </li>
 <li>
 Analyze results, generate insights, and recommend optimization strategies for continuous improvement.
 </li>
 <li>
 Manage timelines, budgets, creative development, and approvals while ensuring high‑quality outputs.
 </li>
 <li>
 Provide proactive insights to clients and internal teams to support strategic decision-making.
 </li>
 <li>
 Serve as a trusted marketing advisor to clients, ensuring strong relationship management and seamless project execution.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field.
 </li>
 <li>
 5+ years of experience in
 
 marketing
 
 , preferably in financial services, payments,
 
 digital, or B2B environments
 
 .
 </li>
 <li>
 Strong project management skills with a proven ability to manage multiple campaigns simultaneously.
 </li>
 <li>
 Experience collaborating with clients and cross-functional teams in a matrixed organization.
 </li>
 <li>
 Solid understanding of
 
 digital marketing
 
 ,
 
 campaign analytics
 
 , and
 
 performance measurement
 
 .
 </li>
 </ul>
</div>

Digital Marketing Manager - B2B Solutions

<div>
 
 
 Contract:
 
 12 months (renewable)
 
 
 
 Employment:
 
 Outsourced through Manpower Middle East
 
 
 
 
 
 
 Role:
 
 
 
 This role will be based in Dubai, responsible for organizing online and offline activities/events/town halls. We are looking for someone with &ldquo;Service with a Smile&rdquo; in his/her DNA, ready to go the extra mile to achieve the best outcome, a constant focus in wanting to enhance customer experiences at all times.
 
 
 
 
 
 
 Administrative/Office Support:
 
 
 
 &bull; Provide excellent and delightful service to employees and guests; assist with enquires and requests
 
 
 &bull; Anticipate needs, respond promptly, maintain positive customer service experience at all times
 
 
 &bull; Prompt and accurate data upload and update (e.g. Monthly Scorecard, Workspace Management, service request tickets)
 
 
 &bull; Represent Admin &amp; Workspace Team as the main point of contact to provide administrative/event support
 
 
 &bull; Manage relationship with office vendors (e.g. cleaners, office assistant, deliveries etc.)
 
 
 &bull; Responsible for the purchasing of goods and services. Order and replenish office and pantry supplies
 
 
 &bull; Review vendor contracts and proceed procurement through cost-effective bids and negotiates with suppliers to meet quality, delivery, and cost objectives
 
 
 &bull; Maintain accurate report/tracker of office inventory and property/equipment records
 
 
 &bull; Assist HR and IT in New Hire On-Boarding process (assigning work station, business cards ordering, provide card access keys etc.)
 
 
 &bull; Employee contact list update
 
 
 &bull; Maintain a professional and tidy office, responsible for smooth daily office operations
 
 
 &bull; Participate in newsletter publication with HR OC or related tasks
 
 
 &bull; Prompt and accurate data update/creation (e.g. Scorecard, Workspace Management, iService tickets)
 
 
 &bull; Responsible for monthly and annual budget development; analysis and actual spent
 
 
 &bull; Responsible for prompt payment, avoid late payment penalties
 
 
 &bull; Ensure no service/work without purchase order issuance
 
 
 &bull; Serve as liaison for building management office
 
 
 
 
 
 
 Events:
 
 
 
 &bull; Responsible for planning and execution of events and festival celebrations from conceptualization of theme/activity to planning and execution.
 
 
 &bull; Coordinate and facilitate event logistics including liaising with vendors and participants
 
 
 &bull; Close collaboration with HR and OC (Organizational Culture) Teams
 
 
 &bull; Document accurate report/tracker of event timeline, milestone and cost elements
 
 
 &bull; Responsible for event promotion and publicity through media channels such as newsletter, poster, digital screens etc.
 
 
 &bull; Work with Survey Team to ensure prompt dissemination of event survey. Follow-up with feedback
 
 
 received and close gaps if any.
 
 
 
 
 
 
 Travel:
 
 
 
 &bull; Provide travel assistance, advise on travel arrangements including air tickets, hotel reservations,
 
 
 local/ground transportation, car rental, travel visa applications etc. and offer informed and insightful recommendations
 
 
 &bull; Listen and lead the conversation to solve problems in a timely manner
 
 
 &bull; Work closely with appointed Travel Vendor to ensure smooth ticketing experience
 
 
 
 
 
 
 Others:
 
 
 
 &bull; Support other team members of the Admin &amp; Workspace Team as and when required
 
 
 &bull; Ready to take-on additional roles and responsibilities when assigned.
 
 
 
</div>

Administrative and Facilities Executive

Join Manpower Middle East and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.