Qureos Mentor

Mantrac Group

<div>
 
 
 Job Purpose
 
 
 
 The Oracle SCM Lead is responsible for managing and optimizing the Supply Chain Management processes using Oracle applications. This role involves overseeing the implementation, customization, and support of Oracle SCM modules to ensure seamless operations and alignment with business objectives. The Oracle SCM Lead will collaborate with cross-functional teams to gather and analyze business requirements, provide expert guidance on SCM best practices, and develop solutions that enhance the efficiency and effectiveness of the supply chain.
 
 
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 Duties and responsibilities include are not limited to the following:
 
 <ul>
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 Implementation and Optimization
 
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 Ensuring that System Integrator (SI) is configuring and customizing the system to meet business requirements according to best practices.
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 Stakeholder Collaboration
 
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 Collaborate with stakeholders to ensure system configurations and integrations meet business needs.
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 Post-Implementation Support and Ongoing Enhancements\Upgrades
 
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 Provide post-implementation support and ongoing system enhancements, upgrades, training for users, and maintaining documentation of system configurations and customizations.
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 Team Leadership
 
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 Provide support to team members by mentoring, developing individual development plan.
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 </ul>
 
 
 
 
 
 
 
 
 Does this role require travel?
 
 
 
 
 
 
 Yes, approximately ( 20 %) across Multiple Countries within East and West Africa if needed.
 
 
 ☐ No.
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or computer science, or a related field.
 </li>
 </ul>
 
 
 Experience
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 A minimum of 7 years of hands-on experience with Oracle Fusion's Supply Chain Management (SCM) modules, with a strong emphasis on the following modules: Oracle Fusion Inventory, Costing, Order Management, Supply Planning, Demand Management, Maintenance and Manufacturing.
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 Proven experience in successfully deploying at least two ERP systems, with a focus on SCM.
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 In-depth knowledge of SCM concepts, processes, best practices.
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 Proficiency in Oracle Fusion applications, including customization and configuration.
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 Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
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 Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
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 Detail-oriented, organized, and capable of managing multiple tasks and projects simultaneously.
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 Strong project management skills, with the ability to meet deadlines.
 </li>
 </ul>
 
 
 
 
 
 
 Desirable:
 
 
 <ul>
 <li>
 Experience in diverse industries and markets, particularly in regions where the group operates.
 </li>
 <li>
 Working on the following modules is a plus: Oracle Procurement, Oracle Warehouse Management System (WMS), Oracle Transportation Management (OTM), and Global Trade Management (GTM).
 </li>
 <li>
 Oracle certifications in Fusion SCM are a plus.
 </li>
 </ul>
 
 
 
 
 
 
 Competencies Required
 
 
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Accountability
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Teamwork and Cooperation
 </li>
 <li>
 Results Orientation
 </li>
 </ul>
 
 
 Leadership Competencies:
 
 
 <ul>
 <li>
 Business Acumen
 </li>
 <li>
 Strategic Thinking
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Coaching &amp; Developing People
 </li>
 </ul>
 
 
 Skills
 
 
 
 
 Oracle Skills:
 
 
 <ul>
 <li>
 Oracle SCM (Oracle Fusion Inventory, Costing, Order Management, Supply Planning, Demand Management, Maintenance and Manufacturing)
 </li>
 </ul>
 
 
 General Skills:
 
 
 <ul>
 <li>
 Strong leadership and strategic thinking capabilities.
 </li>
 <li>
 Exceptional communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Ability to adapt strategies to different regional cultures and markets.
 </li>
 </ul>
 
 
 Computer Skills:
 
 
 <ul>
 <li>
 Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint, etc&hellip;)
 </li>
 </ul>
 
 
 Language Skills:
 
 
 <ul>
 <li>
 Excellent English language skills (written and spoken) is a must.
 </li>
 <li>
 Fluent in Arabic would be a substantial advantage.
 </li>
 </ul>
 
 
 Collaborates with (Departments):
 
 
 
 
 Internal:
 
 
 <ul>
 <li>
 Mantrac Group&rsquo;s Departments and Staff
 </li>
 </ul>
 
 
 External:
 
 
 <ul>
 <li>
 Contractors
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 <li>
 Vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
</div>

Oracle SCM (Supply Chain Management Lead)

<div>
 
 This ideal candidate will be responsible for providing timely and effective technical assistance to offshore customers, both existing and potential, across different regions and markets. The Offshore Sales specialist will use various communication channels, such as phone, email, chat, etc., to troubleshoot and resolve customer issues, answer inquiries, and provide product information and guidance. The technical support specialist will also seek to expand the customer base by identifying and reaching out to new prospects, generating leads, and following up on referrals. Will work closely with the sales and marketing teams to ensure customer satisfaction and retention, and to achieve the company&rsquo;s revenue and growth goals.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Provide technical and commercial quotations to customers through different channels.
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 Influence and promote customer satisfaction, service and support.
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 Resolve customer problems to restore and promote good public relations.
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 Establish and maintain relationships with vendors.
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 Develop and maintain effective parts department processes to ensure customer satisfaction.
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 Share best practices and implement common processes department wide.
 </li>
 <li>
 Receive phone-in and walk-in and E-mail customers&rsquo; request for parts
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 Locate parts for customers on various machines, CAT, and other brands we service
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 <li>
 Find parts using automated system
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 <li>
 Maintain good notes, organized desk for easy and quick access to information
 </li>
 <li>
 Work cooperatively with fellow team members to accomplish warehouse/parts goals
 </li>
 <li>
 Help fellow counter personnel find parts information more efficiently
 </li>
 <li>
 Assist the supervisor in projects when called upon
 </li>
 <li>
 Appropriately suggest the purchase of additional items when selling a part
 </li>
 <li>
 Provide leads to PSSRs, Service shops, etc.
 </li>
 <li>
 Direct customers to the proper service techs, when more information is needed
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree of Mechanical or Electrical engineering
 </li>
 <li>
 Min. 1 - 2 years of technical experience, especially sales
 </li>
 <li>
 Excellent command of English language, French is a plus
 </li>
 <li>
 Willingness to travel
 </li>
 <li>
 Strong verbal, written, and interpersonal skills
 </li>
 </ul>
 
 
</div>

Inside Sales Engineer

<div>
 
 
 Job Purpose
 
 
 
 Lead and manage the Aftermarket Sales team covering Oil &amp; Gas accounts within Mantrac territories. Drive growth in parts, service, repairs, rebuilds, CVAs (Customer Value Agreements), and technical support solutions to maximize equipment uptime, extend lifecycle, and enhance customer satisfaction. Ensure revenue and margin targets are met while aligning with Caterpillar dealer standards and cross-functional teams.
 
 
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 <ul>
 <li>
 Develop and execute strategic aftermarket sales plans for O&amp;G accounts (upstream, midstream, downstream, drilling, FPSO, etc.).
 </li>
 <li>
 Liaise with Product Support Sales Managers and Sales teams in territories to identify and drive high-potential aftermarket opportunities.
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 Promote and sell Caterpillar parts, service agreements, planned maintenance, overhauls, component rebuilds, and upgrades.
 </li>
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 Identify opportunities to increase parts &amp; service &ldquo;attach rate&rdquo; for each machine/engine in the installed base.
 </li>
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 Supervise, coach, and develop a team of aftermarket sales representatives focused on O&amp;G customers.
 </li>
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 Allocate account portfolios, set individual sales targets, monitor performance, and implement corrective actions to ensure achievement of monthly/quarterly/annual goals.
 </li>
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 Conduct regular ride-a longs and on-site customer visits with team members.
 </li>
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 Maintain strong relationships with key decision-makers in oil companies, drilling contractors.
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 Conduct regular account reviews and jointly develop service support plans with customers.
 </li>
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 Work closely with Service Operations, Parts, Technical Support, and Logistics teams to ensure timely delivery and execution of service commitments.
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 Resolve escalations relating to downtime, parts availability, and service quality.
 </li>
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 Provide accurate forecasting to support parts stocking and service resource planning.
 </li>
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 Track and manage aftermarket opportunities in CRM, ensuring data accuracy and timely updates.
 </li>
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 Monitor tender/bid opportunities for overhaul and service projects, preparing competitive technical-commercial proposals with internal teams.
 </li>
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 Prepare weekly/monthly reports on revenue, gross margin, parts &amp; service attach rates, and contract performance.
 </li>
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 Analyse aftermarket performance trends and recommend strategic adjustments.
 </li>
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 Provide market intelligence on oil &amp; gas industry trends affecting aftermarket demand (e.g. fleet utilization, rig activity, shutdown cycles).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 
 &bull; Bachelor&rsquo;s degree in Mechanical/ Electrical Engineering
 
 
 
 
 
 
 Experience
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 Minimum 5 years of professional work experience
 </li>
 <li>
 Understanding of product Support commodities
 </li>
 <li>
 Proficiency at manging Marketing campaigns
 </li>
 <li>
 Excellent communication skills
 </li>
 </ul>
 
 
 Desirable:
 
 
 
 
 
 
 
 
 Competencies Required
 
 
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Accountability
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Teamwork and Cooperation
 </li>
 <li>
 Results Orientation
 </li>
 </ul>
 
 
 Leadership Competencies:
 
 
 <ul>
 <li>
 Business Acumen
 </li>
 <li>
 Strategic Thinking
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Coaching &amp; Developing People
 </li>
 </ul>
 
 
 Skills
 
 
 
 
 General Skills:
 
 
 <ul>
 <li>
 Strong leadership and strategic thinking capabilities.
 </li>
 <li>
 Expertise in digital marketing, brand management, and campaign execution.
 </li>
 <li>
 Exceptional communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Ability to adapt strategies to different regional cultures and markets.
 </li>
 <li>
 Excellent presentation skills.
 </li>
 </ul>
 
 
 Computer Skills:
 
 
 <ul>
 <li>
 Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint, etc&hellip;)
 </li>
 <li>
 Proficiency in marketing analytics tools and platforms (e.g., Google Analytics, CRM systems).
 </li>
 </ul>
 
 
 Language Skills:
 
 
 <ul>
 <li>
 Excellent English language skills (written and spoken) is a must.
 </li>
 <li>
 Fluent in Arabic.
 </li>
 </ul>
 
 
</div>

Oil & Gas Aftermarket Group Sales Supervisor

Join Mantrac Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mantrac Group

ABOUT_COMPANY

Oracle SCM (Supply Chain Management Lead)

Inside Sales Engineer

Oil & Gas Aftermarket Group Sales Supervisor