Qureos Mentor

Marcus Hotels & Resorts

<div>Description
If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Bartender for Links Bar &amp; Grill at the Grand Geneva Resort &amp; Spa, you will execute beverage service and all the components involved at the highest level.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa &amp; Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. 
 
What will you be doing?<ul><li>Fully understands the drink menu, wine list, ingredients, and preparation</li><li>Responsible for the complete service at the bar and lounge</li><li>Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room</li><li>Meticulously cleans and resets the bar and lounge during and after meal</li><li>Has the ability to use the POS efficiently and manage bar inventory</li><li>Must be proficient in multi-tasking and managing designated stations</li><li>Must comply with opening and closing duties as well as running side work necessities</li><li>Must directly and consistently communicate with the culinary and management team</li><li>Processes guest&rsquo;s checks and submits closing paperwork in a timely manner</li><li>Listens to and resolves customer complaints regarding service, product, and personnel</li><li>Must effectively delegate service responsibilities to the assisting staff such as to bussers</li><li>Perform other duties as assigned</li></ul>
What we are looking for:<ul><li>High school diploma or equivalent; must be at least 18 to serve alcohol</li><li>Minimum one year of bartending experience in fine dining; extensive knowledge of wine, spirits, and beer required</li><li>Flexible schedule required, including availability on Fridays and Saturdays</li><li>Strong communication skills and familiarity with the hospitality industry</li><li>Ability to obtain necessary licenses; bartending certificate required</li><li>Must lift trays up to 35 lbs. and stand for extended periods</li><li>Basic math skills for cash register operations and understanding portion sizes</li><li>Proficient in English for guest communication and order taking; basic writing skills for requisitions and balance sheets</li></ul>
What&rsquo;s in it for you?<ul><li>A free, well-balanced meal every shift</li><li>Discounted gym membership</li><li>Room discounts at Marcus Hotels &amp; Resorts</li><li>Discounts at Marcus Hotels &amp; Resorts restaurants, cafes, lounges, golfing, skiing, and spa</li><li>Free parking</li><li>&ldquo;Two for one&rdquo; movie theater coupons at Marcus Theatres</li><li>Ability to grow your career and transfer from one property to another</li><li>Early wage access</li><li>Paid time off</li><li>Flexible scheduling</li><li>Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match</li><li>And more!</li></ul>
About Us:
A division of The Marcus Corporation, Marcus Hotels &amp; Resorts has a rich 60-year history of operational and service excellence. We are &ldquo;People Pleasing People&rdquo; who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort &amp; Spa is an equal opportunity employer.</div>

Front Desk Clerk

<div>
 
 Description
 
 
 
 Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. The way our guests are treated, largely impacts their experience here; so, if you are a person with a smile on your face, this position is great for you!
 
 
 Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.
 
 
 
 What you will be doing:
 
 
 
 <ul>
 <li>
 Greet and welcome guests as they arrive at the hotel.
 </li>
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 Check guests in and out of rooms.
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 Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
 </li>
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 Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
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 Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
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 Promptly answer the phone in a professional and clear manner.
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 <li>
 Maintain cash handling accuracy including responsibility for House Bank.
 </li>
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 Other duties as assigned.
 
 
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 </ul>
 
 What we are looking for:
 
 
 
 <ul>
 <li>
 Excellent customer service skills and communication are required.
 </li>
 <li>
 Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
 </li>
 <li>
 Ability to stand and move throughout the front office and continuously perform essential job functions.
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 Ability to read, listen, and communicate effectively in English, both verbally and in writing.
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 Ability to access and accurately input information using a moderately complex computer system.
 </li>
 <li>
 Hearing and visual ability to observe and detect signs of emergencies.
 </li>
 <li>
 High school diploma or equivalent required.
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for you?
 
 
 
 <ul>
 <li>
 A free, well-balanced meal every shift
 </li>
 <li>
 Room discounts at Marcus Hotels &amp; Resorts and Historic Hotels of America properties
 </li>
 <li>
 Discounts at Marcus Hotels &amp; Resorts restaurants, cafes, lounges, golfing, skiing and spa
 </li>
 <li>
 Discounted parking
 </li>
 <li>
 &ldquo;Two for one&rdquo; movie theater coupons at Marcus Theatres
 </li>
 <li>
 Ability to grow your career, and transfer from one property to another while maintaining your service with the company
 </li>
 <li>
 Early wage access
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match
 
 
 </li>
 </ul>
 
 About us:
 
 
 
 A division of The Marcus Corporation, Marcus Hotels &amp; Resorts has a rich 60-year history of operational and service excellence. We are &ldquo;People Pleasing People&rdquo; who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
 
 
 Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
 
 
 The Pfister Hotel is an equal opportunity employer.
</div>

Front Desk Agent

Join Marcus Hotels & Resorts and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Marcus Hotels & Resorts

About Company

Links Bartender - PT

Front Desk Clerk

Front Desk Agent