Qureos Mentor

Mashreq

<div>
 As a Automation Architect DevOps you will be responsible for designing, automating, implementing and maintaining the infrastructure platform and tools necessary for the development, testing/deployment of software solutions. You will work closely with development and infrastructure teams to automate processes, streamline the build and release pipelines, and ensure the scalability and reliability of applications.
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Senior DevOps Engineer.MGN Pak - TECH - Digital Squad-Devops.Retail Banking Group-PAKCOE

<div>
 JOB PURPOSE
 
 - To assist Financial Institutions (FI) Relationship Manager(s) / Senior Relationship Manager(s) in preparing MIS, Business Plans, and resolving operational matters
 
 - Assist FI RMs / SRMs in strengthening relationships with FI clients and achieving financial and non-financial goals for the assigned FI clients or countries
 
 - Assist to manage FI RMs / SRMs of cross-border limits/ exposures for the assigned countries / FI clients
 
 - Assist FI RMs / SRMs marketing of FI products, through a highly professional and focused approach and as per defined marketing plan/strategy
 
 - To act as a back-up for RMs / SRMs in their absence
 
 
 KEY RESULT AREAS:
 
 - Support the RMs in identification of; a) existing clients&rsquo; needs by regular calling, analysing &amp; providing market updates keeping a close contact to increase business and obtain feedback for relationship &amp; service enhancements; and b) new business opportunities and ensuring also these are aligned with the bank&rsquo;s product capabilities and relevant operational, risk management and financial crime / compliance policies
 
 - Provide &ldquo;back up&rdquo; support to the RMs with the day to day client management encompassing working with the local teams including operations.
 
 - Maintain a) appropriate own relationship contacts (and act as RM back-up) with existing clients and FIs, with the aim to grow and diversify the core branch payments and trade finance business with identified names / sectors; and b) work with RMs on relationships / contacts seeking to increase the origination &amp; development of more trade finance deals, risk participations, syndications, trade loans, bilateral loans, etc.,
 
 - Work with the RM team co-ordinating with other units in the branch / bank to maintain and improve service delivery standards and ensure quality service for the bank&rsquo;s clients and prompt resolution of any client issues or operational problems
 
 
 KNOWLEDGE, SKILLS AND EXPERIENCE:
 
 - Sound knowledge of economy, market conditions, and regulatory environment in local market and relevant countries to Mashreq's business
 
 - Good practical knowledge of products in trade finance / payments &amp; treasury services as well as a broader product knowledge
 
 - Minimum 5-7 year&rsquo;s banking experience including correspondent &amp; corporate banking
 
 - Knowledge of credit / financial analysis, good financial crime (including AML/CFT &amp; KYC) awareness and associated relevant policies and procedures
 
 - Good inter-personal and communication skills
 
 - Sound understanding of a commercial bank&rsquo;s products, services &amp; capabilities
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Assistant Relationship Manager- FI (Mashreq Global Network)

<div>
 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
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Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

<div>
 - Collaborate with leadership within Mashreq&rsquo;s Treasury and Corporate and Investment Banking to support the digital transformation strategy.
 
 - Contribute towards the development of the cluster strategy and lead the effective implementation of the approved strategies and plans to ensure achievement of business objectives.
 
 - Define the delivery roadmap and implementation timelines across Trading area of Treasury Technology digital transformation initiatives.
 
 - Build the internal organizational capabilities and frameworks to enable the cluster to adopt rapid deployment techniques utilizing agile or similar methodologies.
 
 - Manage and oversee the comprehensive cluster wide digital transformation and programs implementations approved budgets.
 
 - Recommend and implement improvements to cluster policy and direct the implementation of procedures and controls covering all areas of the assigned unit activity so that all relevant requirements are fulfilled while delivering quality and cost-effective solutions.
 
 - Manage stakeholder relationships across all groups within Mashreq Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.
 
 - Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of section systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
 
 - Serve as a &ldquo;Change Champion&rdquo;, responsible for the realization of the Trading for treasury technology transformation vision both internally and externally.
 
 - Job Holder needs to interact with TCM Trading desk to understand the requirement. One also must review and agree the proposed solution with users.
 
 
 - One is also expected to analyze various solutions from the market and propose to the users to help grow business.
 
 
 - Job Holder is expected to understand the problem from the user, get it analyzed and resolved at the earliest to avoid any business impact.
 
 
 - One is also expected to interact with other groups to resolve the problems as needed.
 
 
 - Job Holder has the authority to take decisions to run the business for Trading Cluster from technology side.
 
 
 - One also has the responsibility to make sure that there is no impact or downtime of the system in trading hours to avoid impact to business.
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Assistant Vice President - Treasury Technology.MGN Pak - TECH - Trading Systems.MIT-MGNPAK

<div>
 The transformation office is working on establishing Mashreq&rsquo;s Testing Center of Excellence (TCOE). It is a centralized testing framework within an organization that standardizes processes, tools, best practices, and governance. In a global bank like Mashreq, it acts as a quality assurance hub that provides strategy, tools, and resources across technology and business domains spanning retail, digital, corporate, investment banking, and regulatory areas. The purpose of the job is to augment TCOE process and artifacts, ensure their implementation on the project under test, creating test KPIs, metrics and dashboards and capturing them across Mashreq projects. The role must be self-directed and comfortable supporting the needs of multiple teams, systems, and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company&rsquo;s testing practices, SOPs and architecture to support our next generation of products and Quality initiatives.
 
 
 Key Result Areas
 
 &middot; Define, standardize, and continuously improve QA processes, templates, and best practices across all projects. &middot; Ensure alignment with industry standards, regulatory requirements, and Mashreq&rsquo;s QA Policy. &middot; Promote automation, AI-driven testing, and innovative practices to enhance process efficiency and reliability. &middot; Establish and maintain governance frameworks to ensure QA activities comply with internal policies and external regulations. &middot; Conduct regular audits, reviews, and maturity assessments to evaluate process adherence and effectiveness. &middot; Identify process-related risks and implement mitigation and contingency strategies for critical QA activities. &middot; Define and track key QA KPIs (e.g., defect density, test coverage, cycle time) to measure process performance. &middot; Develop dashboards and reports to communicate insights and trends to stakeholders. &middot; Leverage historical data and predictive analytics to proactively identify quality risks and improvement opportunities. &middot; Collaborate with QA portfolio leads, developers, product managers, and business analysts to ensure process alignment. &middot; Facilitate cross-functional communication and resolve process-related conflicts to maintain consistency and quality. &middot; Integrate QA governance with enterprise architecture, risk, and compliance frameworks. &middot; Develop training materials and conduct workshops to educate teams on QA processes, governance, and tools. &middot; Mentor QA staff on process adoption, improvement techniques, and governance principles. &middot; Lead change management initiatives to drive adoption of new QA practices and reduce
 
 resistance. &middot; Evaluate and recommend tools that support process governance, automation, and reporting. &middot; Establish a central repository for QA assets, templates, best practices, and lessons learned to promote reuse and knowledge sharing. &middot; Define and maintain a QA maturity model to guide teams through progressive levels of process excellence. &middot; Benchmark QA practices against industry peers and lead continuous improvement initiatives to elevate organizational QA maturity.
 
 Operating Environment, Framework and Boundaries, Working Relationships
 
 &middot; Able to Effectively Plan &amp; Organize &middot; Strong Interpersonal Communication &middot; Assist others in the completion of their tasks to support the group goals &middot; Build and maintain cooperative work relationships with others
 
 Problem Solving
 
 &middot; Experienced in application designing, architecting, development and deployment of TCOE manifesto. Must be efficient in banking domain and know QA best practices. &middot; Strong testing design and implementation skills. Experienced in banking applicatioins. &middot; Feasibility Analysis- Analyze the requirements to define scope and evaluate technical feasibility.
 
 Decision Making Authority &amp; Responsibility
 
 &middot; Work on the right tasks by ensuring they know their top deliverables &middot; Assume personal responsibility for achieving outcomes
 
 Knowledge, Skills and Experience
 
 &middot; Over 15 years of experience in banking QA &middot; Bachelor's or master's degree in a quantitative discipline such as Computer Science, Engineering, or Economics. &middot; Experience in QA and QA leadership roles. &middot; Proficient in working with QA teams. &middot; Advanced skills in automation scripting, tagging conventions, and test case design. &middot; Strong command over defect lifecycle, severity categorization, defect aging, and defect removal efficiency (DRE). &middot; Handling test data provisioning, synthetic data generation, and environment setup. &middot; Hands-on experience with Azure DevOps, Jira, Confluence, SharePoint, and dashboard/reporting tools like Excel, Grafana, and Power BI. &middot; Proficiency in validating APIs for functionality, reliability, and security. &middot; Ability to define and track: Automation coverage, Execution metrics (plan vs actual), Defect density and leakage trends, Productivity benchmarks (e.g., test cases/day), Exit criteria automation &middot; Experience in building dashboards with auto-populated metrics and heat maps for defect and execution trends. &middot; Root cause analysis, risk identification, and mitigation planning. &middot; Effective stakeholder engagement, cross-functional coordination, and clear documentation. &middot; Leading triage calls, peer reviews, and coaching junior testers. &middot; Driving process optimization, standardization, and reuse of QA assets. &middot; Deliverables &amp; Responsibilities: QA Strategy Documents, Test Plan &amp; Exit Reports, Automation Strategy &amp; Execution Summary, Weekly Status Reports &amp; Dashboards, SOPs for QA processes
 
 &middot; Weekly, monthly and quarterly QA Audits and reporting
</div>

AVP, Central Process and Governance Lead - TCOE.MGN Pak - TECH - Transformation Office.MIT - PAKCOE

<div>
 
 
 Job Purpose:
 
 
 
 
 Management
 
 
 <ul>
 <li>
 Manage the Cybersecurity (Advisory &amp; Review) vertical within the Information Security function, ensuring risk‑based, business‑aligned guidance and independent reviews across architecture, solution design, and change lifecycles working collaboratively with the group or independently as needed.
 </li>
 <li>
 Establishment, maintenance, and alignment of the security advisory framework, policies, standards, reference architectures, and application security control assessment processes. Apply a data‑driven approach to evaluate adherence, effectiveness, and continuous improvement, either jointly with the group or independently where required.
 </li>
 </ul>
 
 
 Execution
 
 
 <ul>
 <li>
 Delivery of timely, high‑quality advisory engagements and security reviews with clear outcomes, supported by traceable decisions and remediation tracked through closure.
 </li>
 <li>
 Represent Information Security across pre‑implementation advisory forums, security architecture and design reviews, application security control assessments, and security gatekeeping for change management.
 </li>
 </ul>
 
 
 The Manager Cybersecurity (Advisory &amp; Reviewer)
 
 supports the Head of Information Security in achieving the bank&rsquo;s objectives for security advisory services, architecture governance, application security assurance, and secure change management. The role requires a T‑shaped expert with broad security domain exposure and deep capability in advisory, architecture, security controls, cloud security, and secure change governance. Performance is assessed based on improvements in risk posture and control maturity.
 
 
 
 Key Result Areas:
 
 
 
 
 1) Security Advisory Services
 
 
 <ul>
 <li>
 Provide proactive, risk based advisory to security, product, engineering, IT, and business teams on security architecture and controls aligned with group and regulatory requirements
 </li>
 <li>
 Participate in change and architecture forums and issue advisory notes and sign offs with conditions, compensating controls, and defined residual risk.
 </li>
 <li>
 Review RFPs and SOWs and define security requirements for vendors, suppliers, partners, and critical services.
 </li>
 <li>
 
 2) Security Architecture Review
 
 </li>
 <li>
 Review high level and detailed enterprise and solution architectures, data flows, and trust boundaries and recommend security controls aligned with bank standards and industry best practices.
 </li>
 <li>
 Document architecture risks, control gaps, and remediation recommendations.
 </li>
 <li>
 Review security controls and solutions against the bank&rsquo;s policies, standards and industry best practices.
 </li>
 <li>
 Validate the effectiveness of security controls and solutions.
 </li>
 <li>
 Operate a structured exception and risk acceptance process with periodic revalidation and documented compensating controls.
 </li>
 <li>
 Establish and maintain the application security controls assessment framework either in collaboration with the group or independently as required.
 </li>
 <li>
 Conduct application security control assessments, identify gaps, and recommend improvements.
 </li>
 <li>
 Manage an annual assessment cycle and ensure timely completion by application owners.
 </li>
 <li>
 
 3) Security Controls Review
 
 </li>
 <li>
 Review security controls and solutions against the bank&rsquo;s policies, standards and industry best practices.
 </li>
 <li>
 Validate the effectiveness of security controls and solutions.
 </li>
 <li>
 Operate a structured exception and risk acceptance process with periodic revalidation and documented compensating controls.
 </li>
 <li>
 
 4) Application Security Control Assessment
 
 </li>
 <li>
 Establish and maintain the application security controls assessment framework either in collaboration with the group or independently as required.
 </li>
 <li>
 Conduct application security control assessments, identify gaps, and recommend improvements.
 </li>
 <li>
 Manage an annual assessment cycle and ensure timely completion by application owners.
 </li>
 <li>
 
 5) Cloud Security Review
 
 </li>
 <li>
 Review cloud architecture and deployed environments for secure design, clear responsibility boundaries, and compliance with bank standards.
 </li>
 <li>
 Guide teams on cloud governance practices to prevent configuration weaknesses and excessive access.
 </li>
 <li>
 Assess the security of development and deployment processes for cloud workloads.
 </li>
 <li>
 Validate data location and protection and cross border transfer controls to meet regulatory expectations.
 </li>
 </ul>
 
 
 6) Security Gatekeeping
 
 
 <ul>
 <li>
 Review and approve changes for alignment with security policies and controls.
 </li>
 <li>
 Oversee security&rsquo;s role in change governance and participate in formal change review forums.
 </li>
 <li>
 Monitor and report on high-risk security changes and the effectiveness of related controls.
 </li>
 </ul>
 
 
 7) Continuous Security Learning and Improvement
 
 
 <ul>
 <li>
 Share lessons learned from architecture reviews, incidents, assessments, audits, and testing with relevant teams for improving practices, standards, and guidance.
 </li>
 <li>
 Monitor emerging risks and technologies and share relevant security advisory.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience:
 
 
 
 
 Essential Knowledge
 
 
 <ul>
 <li>
 Graduate or Post Graduate degree in Computer Science, Engineering, or IT or equivalent experience.
 </li>
 <li>
 Professional certifications such as CISSP, TOGAF/SABSA or ITIL
 </li>
 <li>
 At least six years of information security experience in financial institutions or digital banks with at least four years in security advisory, architecture review, and application security control assessment with understanding of cloud security and modern architecture.
 </li>
 <li>
 Strong understanding of key security controls and technologies, including Zero Trust, IAM, PAM, FIM, DLP, firewalls, IDS/IPS, API management/gateways, cryptography, security logging and monitoring, application security controls, and ITSM/change management processes
 </li>
 </ul>
 
 
 Skills and Application
 
 
 <ul>
 <li>
 Proven ability to coordinate cross functional stakeholders and deliver advisory outcomes on time with measurable risk reduction.
 </li>
 <li>
 Excellent written and verbal communication that produces clear advisory notes, assessments, decision records, risk statements, and executive summaries.
 </li>
 <li>
 Strong analytical skills supporting architecture reviews, application security control assessments and the evaluation of security controls.
 </li>
 </ul>
 
 
</div>

Manager - Cyber Security Advisory (Mashreq Digital Bank Pakistan)

<div>
 - To achieve monthly KPIs assigned
 
 
 - To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
 
 
 - To ensure that all telesales activities are directed to meeting sales targets.
 
 
 - To ensure assigned card acquisition monthly targets are achieved
 
 
 - To ensure that there is no miss selling
 
 
 - Adherence to discipline and punctuality
 
 
 - Constant follow up with the customer.
 
 
 - Attending Daily team huddles &amp; keeps up to team commitments.
 
 
 - Monitor personal performance and align strategies to improve sales out comes.
 
 
 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
</div>

Relationship Officer, DBC - Balance Builder.MGN Pak - Direct Banking Center - Balance Builder.Retail Banking Group-PAKCOE

Join Mashreq and explore 34   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.