Qureos Mentor

Medsien Inc.

<div>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Product Support Specialist to join our team of talented and inspiring colleagues in a fast-paced environment. 
 
As a Product Support Specialist, you will play a crucial role in establishing strong connections between our product and users. Collaborating closely with Product, Engineering and steakholders, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly gain invaluable insights into the specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

As a Product Support Specialist, you will:
<ul>
<li>Provide product support to B2B clients by addressing product-related questions and technical issues,</li>
<li>Track and manage support tickets, ensuring timely updates and resolution,</li>
<li>Ensure a healthy communication line among teams,</li>
<li>Collaborate with Operations, Product and Engineering to enhance customer experience,</li>
<li>Help communicate product updates and strategy with internal stakeholders and executives.</li>
</ul>
Requirements:
<ul>
<li>Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.</li>
<li>Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.</li>
<li>Strong multitasking skills with the ability to manage multiple priorities simultaneously.</li>
<li>Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.</li>
<li>Experience with B2C products and working with end users.</li>
<li>Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.</li>
<li>Bachelor's degree.</li>
<li>Excellent English skills, both written and verbal.</li>
<li>Residence in Istanbul city center.</li>
<li>0-2 years of experience in product operations, product support, or a closely related role working closely with product and engineering teams is a strong nice to have.</li>
</ul>
For this position, we offer:
<ul>
<li>competitive USD salary,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
Please bear in mind that:
<ul>
<li>This position's work hours are 14:00-22:00 during work days.</li>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.</li>
<li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
Our Process

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!

Please visit the below links for GDPR details:

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</div>

Product Support Specialist

<div>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Marketing Automation &amp; Growth Specialist to join our team of talented and inspiring colleagues in a fast-paced environment.

Reporting to our Marketing Manager, our Marketing Automation &amp; Growth Specialist will design, manage, and optimize complex HubSpot workflows and automations, including email nurtures, lifecycle management, lead and customer segmentation, and triggered campaigns, and act as an internal HubSpot subject matter expert.

As a Marketing Automation &amp; Growth Specialist, you will:
<ul>
<li>Support full-funnel lifecycle marketing, from lead acquisition through customer engagement and expansion.</li>
<li>Own HubSpot data hygiene, segmentation strategy, and overall database health.</li>
<li>Partner with Salesforce administrators to ensure clean syncs and accurate reporting between HubSpot and Salesforce.</li>
<li>Execute and optimize paid advertising campaigns across Google Ads, LinkedIn Ads, and Meta, leveraging PPC, SEM, audience targeting, A/B testing, and conversion optimization strategies.</li>
<li>Build UTM architecture across multiple channels and marketing initiatives, develop advanced dashboards and reporting systems with granular detail, and monitor campaign performance to generate actionable insights from marketing analytics.</li>
<li>Collaborate with sales and operations teams to ensure effective campaign execution and reporting.</li>
</ul>
Please apply if you have:
<ul>
<li>Experience building and managing marketing automation programs in HubSpot.</li>
<li>Strong understanding of marketing funnels, lifecycle marketing, and lead management.</li>
<li>Hands-on experience (1-2 years) in Google Ads, LinkedIn Ads, and Meta Ads.</li>
<li>Ability to manage the end-to-end paid campaign process: setup, targeting, creative coordination, optimization, and reporting.</li>
<li>Experience with marketing data management, segmentation, and CRM integrations.</li>
<li>Proficiency with web analytics platforms such as Google Analytics, Google Search Console.</li>
<li>Strong analytical mindset with experience running A/B tests and performance optimization.</li>
<li>Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.</li>
<li>Bachelor's degree in a related field.</li>
<li>Outstanding communication skills.</li>
<li>Excellent English skills, both written and verbal.</li>
<li>Residence in Istanbul city center.</li>
</ul>
Nice to have:
<ul>
<li>Experience working in B2B SaaS or healthcare technology marketing environments.</li>
<li>Familiarity with data visualization tools such as Looker Studio (Google Data Studio) or similar reporting platforms.</li>
<li>Experience working with HubSpot&ndash;Salesforce integrations and CRM data synchronization.</li>
<li>Experience using project management tools such as Asana or similar ticketing/task management systems.</li>
</ul>
For this position, we offer:
<ul>
<li>competitive USD salary,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities from Istanbul,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
Please bear in mind that:
<ul>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.
</li><li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
Our Process

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!

Please visit the below links for GDPR details:

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</div>

Marketing Automation & Growth Specialist

Join Medsien Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Medsien Inc.

About Company

Product Support Specialist

Marketing Automation & Growth Specialist