Qureos Mentor

Mercy Health

<div>THIS IS A COLLECTIVE BARGAINING UNIT POSITION
SUMMARY:
Under general supervision and according to established policies and procedures, operates diagnostic ultrasound equipment to produce M-mode Echocardiography and 2-D Sector Scan, as well as color flow, invasive transesophageal echocardiography and Doppler studies for quantitative evaluation and calculation of cardiac function. May perform related clerical duties as needed. Reports to Manager, Cardiovascular Diagnostics.
KNOWLEDGE, SKILLS AND ABILITIES:
1. Completion of a two-year Associate&rsquo;s Degree in Cardiovascular Technology or related field is required for extensive knowledge of anatomy and physiology of cardiovascular systems and disease process of both Pediatric and Adult Pathology. An equivalent combination of education and experience will be considered.
2. Must be a Registered Diagnostic Medical Sonographer through the American Society of Diagnostic Medical Sonography.
3. At least two years experience in cardiac ultrasound techniques is required to perform required tests and to understand operation of equipment. Must be registered in ultrasound (RDMS).
4. A level of interpersonal skills to be able to interact with critically ill patients, physicians, and other hospital personnel is required. Must be physically able to move equipment and patients for bedside examinations.
5. The ability to accurately and efficiently transcribe medical documents is required as well as level of knowledge of patient care techniques generally acquired through 12 to 18 months related patient area experience.
Principal Duties and Responsibilities
1. Reviews patient charts for medical history/clinical information pertinent to the test being performed. Interviews patients to obtain any additional needed information. Explains test procedures to patients to alleviate apprehension, instructs them in relaxation techniques in order to obtain quality results.
2. Performs all related functions for testing, including administering IV antibiotics and monitoring vital signs. Performs testing in the department as well as at the bedside in patient rooms or other areas of the Medical Center.
3. Operates diagnostic ultrasound equipment according to department procedures to acquire non-invasive and invasive evaluations of cardiac function. Measures dimension and function for quantitative evaluation of the cardiac structures through both manual use of calipers and use of computers. Views screen to detect pathologies and abnormal functioning; determines if images are satisfactory for diagnostic purposes and interpretation by physician.
4. Compiles preliminary test information for interpretation by physician, affixing representative samples. Ensures that all calculations are correct and that necessary patient information is included.
5. Responds to STAT procedure requests and provides accurate information in preliminary reports to physician as basis for treatment.
6. * Types and/or proofreads reports ensuring information recorded is complete and accurate. Makes necessary photocopies of all information or reports and distributes to appropriate personnel, staff or files.
7. Maintains departmental equipment in proper working function. Disinfects equipment after invasive procedures.
8. * May perform related clerical duties such as answering phones, relaying messages, scheduling appointments, filing records and storing supplies.
9. * May perform duties and responsibilities of other department staff as directed.
10. * May demonstrate testing techniques and ultrasound equipment operation for students of hospital and accredited college programs in both ultrasound and cardiovascular technology.
11. Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
12 Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy Health Partners.
13. Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Registered Cardiac Sonographer – EKG – St. Vincent Medical Center

<div>SUMMARY:
Under general supervision and according to established policies and procedures, operates diagnostic ultrasound equipment to produce M-mode Echocardiography and 2-D Sector Scan, as well as color flow, invasive transesophageal echocardiography and Doppler studies for quantitative evaluation and calculation of cardiac function. May perform related clerical duties as needed. Reports to Manager, Cardiovascular Diagnostics.
KNOWLEDGE, SKILLS AND ABILITIES:
1. Completion of a two-year Associate&rsquo;s Degree in Cardiovascular Technology or related field is required for extensive knowledge of anatomy and physiology of cardiovascular systems and disease process of both Pediatric and Adult Pathology. An equivalent combination of education and experience will be considered.
2. Must be a Registered Diagnostic Medical Sonographer through the American Society of Diagnostic Medical Sonography.
3. At least two years experience in cardiac ultrasound techniques is required to perform required tests and to understand operation of equipment. Must be registered in ultrasound (RDMS).
4. A level of interpersonal skills to be able to interact with critically ill patients, physicians, and other hospital personnel is required. Must be physically able to move equipment and patients for bedside examinations.
5. The ability to accurately and efficiently transcribe medical documents is required as well as level of knowledge of patient care techniques generally acquired through 12 to 18 months related patient area experience.
Principal Duties and Responsibilities
1. Reviews patient charts for medical history/clinical information pertinent to the test being performed. Interviews patients to obtain any additional needed information. Explains test procedures to patients to alleviate apprehension, instructs them in relaxation techniques in order to obtain quality results.
2. Performs all related functions for testing, including administering IV antibiotics and monitoring vital signs. Performs testing in the department as well as at the bedside in patient rooms or other areas of the Medical Center.
3. Operates diagnostic ultrasound equipment according to department procedures to acquire non-invasive and invasive evaluations of cardiac function. Measures dimension and function for quantitative evaluation of the cardiac structures through both manual use of calipers and use of computers. Views screen to detect pathologies and abnormal functioning; determines if images are satisfactory for diagnostic purposes and interpretation by physician.
4. Compiles preliminary test information for interpretation by physician, affixing representative samples. Ensures that all calculations are correct and that necessary patient information is included.
5. Responds to STAT procedure requests and provides accurate information in preliminary reports to physician as basis for treatment.
6. * Types and/or proofreads reports ensuring information recorded is complete and accurate. Makes necessary photocopies of all information or reports and distributes to appropriate personnel, staff or files.
7. Maintains departmental equipment in proper working function. Disinfects equipment after invasive procedures.
8. * May perform related clerical duties such as answering phones, relaying messages, scheduling appointments, filing records and storing supplies.
9. * May perform duties and responsibilities of other department staff as directed.
10. * May demonstrate testing techniques and ultrasound equipment operation for students of hospital and accredited college programs in both ultrasound and cardiovascular technology.
11. Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
12 Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy Health Partners.
13. Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Cardiac Sonographer – EKG –St. Vincent Medical Center

<div>Mercy Health<div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div>
The Intermediate Care (IMC) Unit is currently seeking dedicated and compassionate Registered Nurses to join our award-winning team. Our 30-bed unit includes 14 private rooms and 8 semi-private rooms, and we provide care for a diverse patient population including those with cardiac and pulmonary conditions, as well as patients experiencing surgical complications. Unique to our unit, we are one of the few areas outside of the ICU that cares for ventilator-dependent patients with tracheostomies. We strive to maintain a 1:4 nurse-to-patient ratio to ensure safe, high-quality care and support for our staff. The IMC team is a dynamic mix of experience levels, from new graduate nurses to professionals with over 30 years of service. We are proud recipients of the Daisy Team Award, recognizing our commitment to excellence, teamwork, and patient-centered care. If you&rsquo;re looking to build your skills in a high-acuity environment while being supported by a collaborative and knowledgeable team, we would love to welcome you to the IMC family.
Join our team today!<ul><li>$7,500 Sign on Bonus for experienced nurse Nights only (2 year commitment)</li><li>Higher Pay Scales and Sign-On Incentives</li><li>Flexible Schedule to live the life you deserve</li><li>Referral Bonus programs</li><li>Paid Time Off</li><li>Excellent Health Benefits (UMR)</li><li>Unlimited Tuition Reimbursement through Guild Education (only an 18 month commitment)</li></ul>
SHIFT/SCHEDULE<ul><li>
Full Time: Scheduled for 36 Weekly Hours</li><li>
Shift Time: All, Week-end only options</li><li>
This position will have scheduled shifts every other weekend</li></ul></div></div></div></div></div></div></div></div></div>
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Registered Nurse (RN) &ndash; Progressive Care (Step down) &ndash; St. Joseph Warren Hospital:
Summary of Primary Function/General Purpose of Position
 
The Stepdown Registered Nurse (RN) delivers patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient&rsquo;s problems/needs, and evaluating the process and outcome of nursing care, all in collaboration with the interdisciplinary care team. The RN coordinates, provides, and directs patient teaching activities and coordinates the care provided by health team members. 

 
Essential Job Functions
<ul><li>Conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment, and evaluates treatment effectiveness</li><li>
Administers medications in a safe manner consistent with the State of Practice and Bon Secours Mercy Health policies and procedures.</li><li>
Serves as point of contact for patients' care coordination throughout hospital departments.</li><li>
Acts as a patient safety advocate by participating in ongoing quality improvement in the department.</li><li>
Serves as patient advocate in collaboration with spiritual care, palliative care, and ethics.</li><li>
Serves as a point of care with care coordination and family members or caregivers.</li><li>
Clinically manages patients with multi-system organ failure and/or multisystem trauma.</li><li>
Using the AACN Synergy Model, restores, supports, promotes, rehabilitates, or palliates to maintain the physiologic, psychologic, and psychosocial stability of patients across the lifespan.</li><li>
Synthesizes and prioritizes information in order to take immediate and decisive evidence-based, patient-focused action using clinical judgement and clinical inquiry.</li><li>
Anticipates and responds with confidence and adapts to rapidly changing patient conditions.</li><li>
Responds to the unique needs of the patients and families coping with unanticipated illness or injury and treatment and advocate for their choices in quality of life.</li><li>
BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.</li></ul> 
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 
 
Licensing/Certification<ul><li>
Current RN license in state they are working or covered by compact (required)</li><li>
BLS Basic Life Support or ACLS Advanced Cardiac Life Support (preferred at hire, must obtain from approved source prior to direct patient care, ACLS required within 6 months of hire)</li><li>
CCRN Critical Care Registered Nurse (preferred)</li><li>
PCCN Progressive Care Certified Nurse (preferred)</li><li>
National Institute of Health (NIH) Stroke Certification (preferred)</li></ul> 
Education 
Bachelor of Science Nursing (preferred) 
 
Work Experience<ul><li>
1 year of RN experience (required)</li><li>
6 months RN experience in an acute care hospital setting (preferred)</li></ul> 
Training<ul><li>
EPIC Electronic Health Record (EHR) training (preferred)</li><li>
Critical Care Course (preferred)</li></ul> 
Skills<ul><li>
Assigns patient care according to the nursing skill, knowledge, and scope of practice of staff.</li><li>
Orients, facilitates learning experience, and provides education (based upon quality improvement indicators, outcomes, and implementation) to nursing staff and others.</li><li>
Possesses clinical knowledge, skills, and competency to provide evidence-based patient care in accordance with the current standards of practice, policy and procedure, and BSMH mission.</li><li>
Performs comprehensive assessment of patient's clinical condition and psychosocial needs of the patient and their supportive resources.</li><li>
Safely and efficiently develops, implements, and prioritizes plan of care.</li><li>
Application of the nursing process in patient care delivery.</li><li>
Assesses patient's physical and emotional responses to treatment to evaluate effectiveness of intervention and patient outcomes; revises plan of care accordingly.</li><li>
Assists patient and family in coping with patient's illness.</li><li>
Collaborates with others in the delivery of coordinated patient care.</li><li>
Strong interpersonal and verbal/written communication skills.</li><li>
Applies cultural diversity and inclusion principles when caring for patients and their support resources.</li><li>
Recognizes own limitations and seeks assistance and acquires information to perform safely.</li><li>
Advances personal and professional growth through participation in educational programs, current literature, in-services, and workshops.</li><li>
Exhibits professionalism through accountability for own and delegated actions.</li><li>
Integrates cost-effective measures into practice and models effective stewardship of available resources.</li><li>
Practices self-care and cultivates resilience in conflict and difficult circumstances.</li><li>
Protects the safety and privacy of all persons.</li><li>
Understanding and utilization of office and clinical technologies.</li><li>
Ability to communicate with patients in a manner they can understand considering their personal preferences.</li><li>
Compassionate, relationship-based approach to help find meaning in illness, suffering, pain, and existence.</li><li>
Remains calm, adaptive, and collective during an emergency.</li><li>
Manages care of patients with chest tubes.</li><li>
Assesses patients through hemodynamic monitoring.</li><li>
Inserts and monitors transvenous pacing/temporary pacing.</li><li>
Administers means for conscious sedation.</li><li>
Knowledge of advanced respiratory modalities.</li></ul> 
Working Conditions<ul><li>
Periods of high stress and fluctuating workloads may occur</li><li>
May be exposed to physical altercations and verbal abuse</li><li>
May be required to use physical restraints</li><li>
May be exposed to high noise levels and bright lights</li><li>
May be exposed to limited hazardous substances or body fluids*</li><li>
May be exposed to human blood and other potentially infectious materials*</li><li>
May have periods of constant interruptions</li><li>Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.</li></ul> 

Patient Population<ul><li>
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.</li><li>
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.</li><li>
Adults (18-64 years)</li><li>
Geriatrics (65 years and older)</li></ul>
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Registered Nurse (RN) – Progressive Care (Step down) – St. Joseph Warren Hospital

<div>About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative -Lorain Geriatrics - Medical Office
Job Summary:
The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.
Essential Functions:<ul><li>
Serves as the primary point of contact between patients and physician practices</li><li>
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner</li><li>
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.</li><li>
Processes patients in practice as they present for their appointments.</li><li>
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately</li><li>
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.</li><li>
Records time indicators for lobby wait times.</li><li>
 Calculates patient liabilities and actively collects and processes patient payments.</li><li>
Reconciles cash drawer at the close of the day.</li><li>
Performs charge entry for external services (i.e. nursing homes) as necessary.</li><li>
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.</li><li>
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).</li><li>
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice</li><li>
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy</li><li>
Verifies RX benefits in electronic health record, per protocol</li><li>
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software</li></ul>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required) 
Licensure/Certification:
None
Experience:
Prior experience in patient registration/healthcare (preferred)
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Patient Services Representative -Lorain Geriatrics - Medical Office

<div>Patient Services Representative - The Heart House - Springfield Medical Office
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Job Summary:
The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.
Essential Functions:<ul><li>
Serves as the primary point of contact between patients and physician practices</li><li>
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner</li><li>
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.</li><li>
Processes patients in practice as they present for their appointments.</li><li>
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately</li><li>
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.</li><li>
Records time indicators for lobby wait times.</li><li>
 Calculates patient liabilities and actively collects and processes patient payments.</li><li>
Reconciles cash drawer at the close of the day.</li><li>
Performs charge entry for external services (i.e. nursing homes) as necessary.</li><li>
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.</li><li>
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).</li><li>
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice</li><li>
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy</li><li>
Verifies RX benefits in electronic health record, per protocol</li><li>
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software</li></ul>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required) 
Licensure/Certification:
None
Experience:
Prior experience in patient registration/healthcare (preferred)
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Patient Services Representative - The Heart House - Springfield Medical Office

<div>Bon Secours
About Us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Care Technician (PCT) &ndash; St. Mary's Hospital
Job Summary:
A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients&rsquo; rooms, monitoring patients&rsquo; health and vital signs as well as assisting patients with basic needs like feeding and grooming.
Essential Job Functions<ul><li>
Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
</li><li>Acts as liaison between patient and nurse to report changes and/or concerns.</li><li>
Provides high-level customer service to all patients, patient's family, visitors, and employees.</li><li>
Provides accurate, precise, timely documentation when applicable for patient care.</li><li>
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.</li><li>
Performs delegated tasks once competency has been validated.</li><li>
Mobilizes patients using therapeutic transfer techniques which foster independence and safety.</li><li>
Fosters independence by encouraging patients to complete tasks as independently as possible.</li><li>
Individualizes care based on patient's interests and hobbies.</li></ul>
Education:<ul><li>
None</li></ul>
Licensure/Certification:<ul><li>
BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)</li><li>
Must have completed one of the following: (required)
Successful completion of nursing aide training program OR 
Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting</li></ul>
Experience:<ul><li>
Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)</li></ul>
Skills &amp; Abilities:<ul><li>
Possesses problem-solving skills with excellent communication and interpersonal skills</li><li>
Engage with staff and patients in a professional manner</li><li>
Ability to be proactive in a rapidly changing environment</li></ul> 
Training
EPIC Electronic Health Record (EHR) training (preferred)
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Patient Care Technician PRN – Cardiac Med Step-Down - St. Mary's Hospital

<div>Bon Secours
About Us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Care Technician (PCT) &ndash; St. Mary's Hospital
Job Summary:
A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients&rsquo; rooms, monitoring patients&rsquo; health and vital signs as well as assisting patients with basic needs like feeding and grooming.
Essential Job Functions<ul><li>
Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
</li><li>Acts as liaison between patient and nurse to report changes and/or concerns.</li><li>
Provides high-level customer service to all patients, patient's family, visitors, and employees.</li><li>
Provides accurate, precise, timely documentation when applicable for patient care.</li><li>
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.</li><li>
Performs delegated tasks once competency has been validated.</li><li>
Mobilizes patients using therapeutic transfer techniques which foster independence and safety.</li><li>
Fosters independence by encouraging patients to complete tasks as independently as possible.</li><li>
Individualizes care based on patient's interests and hobbies.</li></ul>
Education:<ul><li>
None</li></ul>
Licensure/Certification:<ul><li>
BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)</li><li>
Must have completed one of the following: (required)
Successful completion of nursing aide training program OR 
Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting</li></ul>
Experience:<ul><li>
Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)</li></ul>
Skills &amp; Abilities:<ul><li>
Possesses problem-solving skills with excellent communication and interpersonal skills</li><li>
Engage with staff and patients in a professional manner</li><li>
Ability to be proactive in a rapidly changing environment</li></ul>
Training
EPIC Electronic Health Record (EHR) training (preferred)
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Patient Care Technician PRN – Open Heart Intensive Care Unit - St. Mary's Hospital

Join Mercy Health and explore 22   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.