Qureos Mentor

Methodist Health System

<div>Hours of Work :
8-5
Days Of Week :
Monday - Friday
Work Shift :
Job Description :
JOB TITLE: PATIENT REPRESENTATIVE
DEPARTMENT: PATIENT CARE FACILITY
SUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGER
SUPERVISION EXERCISED: NONE
JOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.
DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)
1. Maintains strictest confidentiality.
2. Greets patients in a prompt, courteous and helpful manner.
3. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.
4. Registers new patients into computer system and verifies all patients&rsquo; addresses, telephone numbers and insurance information.
5. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems.
6. Maintains work area and reception area in neat and orderly manner.
7. Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.
8. Attends educational and staff meetings as scheduled.
9. Determine and input daily balance of charges and receipts as assigned by the Office Manager.
Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.<h1 class="jobSectionHeader">
PERFORMANCE REQUIREMENTS</h1>
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of front office procedures and medical terminology. Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public.
EDUCATION
High school education or equivalent
EXPERIENCE AND SKILLS
1. Strong communication skills with consistent incorporation of judgement and discretion.
2. Working knowledge of medical terminology and coding preferred.
Previous two years in a front office using medical management software preferred.
4. Previous typing or data entry at 40 wpm experience.
TYPICAL PHYSICAL DEMANDS
Frequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires occasional lifting up to 50 pounds of boxes of paper. Requires manual dexterity to operate office technology. Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals. Requires hearing within normal range for telephone use.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people.
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:<ul><li>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</li><li>
Glassdoor&rsquo;s Best-Led Companies 2025</li><li>
Fortune&rsquo;s Best Workplaces in Health Care 2025</li><li>
Great Place to Work Certified 2026-2026</li><li>
Glassdoor&rsquo;s Best Places to Work 2025</li><li>
TIME&rsquo;s Best Companies for Future Leaders 2025</li><li>
Military Friendly &ndash; Gold Employer 2025</li><li>
Newsweek&rsquo;s America&rsquo;s Greatest Workplaces for Mental Well-Being 2025</li><li>
Becker&rsquo;s Healthcare Top Places to Work in Healthcare 2025</li><li>
Newsweek&rsquo;s Greatest Workplaces 2025</li></ul></div>

Patient Representative

<div>Hours of Work :
1045-2315
Days Of Week :
12x3
Work Shift :
12X3 Day (United States of America)
Job Description :<div>
Your Job: 
In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Patient Care Technician professional assists with patient care to provide support services to the patient, nursing unit, and professional staff. 
 
Your Job Requirements: 
 
<ul><li>Graduate from a certified nursing assistant program or certified medical assistant program</li><li>Or 1 year experience as a nursing assistant in a comparable healthcare facility</li><li>Or nursing student who documents completion of the first semester of the nursing program</li><li>Or documented military experience as a medic/corpsman</li><li>Or foreign nursing graduate not currently licensed to practice as a Registered Nurse in the U.S.</li><li>American Heart Association Healthcare Provider Basic Life Support card required</li><li>High school diploma, GED or equivalent work experience.</li></ul> 
 Your Job Responsibilities: 
 
<ul><li>Communicate clearly and openly</li><li>Build relationships to promote a collaborative environment</li><li>Be accountable for your performance</li><li>Always look for ways to improve the patient experience</li><li>Take initiative for your professional growth</li><li>Be engaged and eager to build a winning team</li></ul></div>
Methodist Mansfield Medical Center is a 294-bed, full-service acute-care hospital serving North Texas and certified as an Advanced Primary Stroke and Heart Attack Center by The Joint Commission. We are proud to be the first hospital in DFW to earn two AMSN PRISM Awards for exemplary nursing practice.
We are committed to fostering an inclusive workplace where team members feel valued and supported. Our culture of excellence has earned national recognition, including:<ul><li>
Magnet&reg; designation for nursing excellence</li><li>
Becker&rsquo;s Top 150 Places to Work in Healthcare (2023)</li><li>
Top 10 Military Friendly&reg; and Military Spouse Friendly&reg; Employer (2023)
</li></ul>With advanced technology, patient-centered design, and a new ninth operating room added in 2025, Methodist Mansfield delivers high-quality, innovative care across services including Level III Trauma, NICU, and Maternal Care.
Backed by more than 1,700 team members and 900 physicians, and actively engaged in our community, Methodist Mansfield is a place where your work matters&mdash;and your career can grow.</div>

Patient Care Technician - Full Time - Mids - Emergency Room

<div>Hours of Work :
8:30a-5p
Days Of Week :
M-F
Work Shift :
8X5 Day (United States of America)
Job Description :
Your Job: 
 
Working with one or more account receivables management system modules including but not limited to billing, claim corrections, reconciliation, payment posting, refunds/credit balances, customer service, and follow-up in accordance with the departmental protocol with an emphasis on maximizing customer satisfaction and profitability. Also depending upon assigned role you may be responsible for reviewing claim information to ensure accuracy and provide feedback to the clinical and non-clinical areas regarding claim errors and/or denials, and for providing cross coverage for areas not primarily assigned as required to ensure efficient and professional operations and maximum patient satisfaction. 
 
Your Job Requirements:<ul><li>
High school Diploma or Equivalent required</li><li>
Customer Service Representative for call center, assisting patients with billing questions in the centralized billing office for the health system. Secondary duties to be performed in between phone calls. EPIC experience highly preferred. Bilingual (Spanish) preferred.</li></ul><div> 
 Your Job Responsibilities 
 
<ul><li>Proficiency with one or more assigned receivables' management system modules including but not limited to patient registration, charge entry, coding, claims processing, collections, reports, and patient information inquiry.</li><li>Works all cases assigned to a Work Queue at the time of entry to ensure corrections and provide feedback to other areas and to ensure timely reimbursement.
</li><li>Provide customer service on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with office protocol. Customer calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction.</li><li>Follows-up on all assigned returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction.</li><li>Provides feedback to Management regarding claims issues of incorrect and/or missing information, which includes failure to get authorization at registration.</li><li>Review and resolution of all assigned payer correspondence.</li><li>Health care terminology surrounding medical diagnostic and procedural coding.</li><li>Experience with contract language preferred.</li><li>High-quality math skills necessary.</li><li>Ability to identify trends and variances.</li><li>Microsoft Office software experience required.</li><li>Other duties as assigned</li></ul></div>
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we&rsquo;ve earned:<ul><li>
Great Place to Work Certified 2026-2027</li><li>
Glassdoor&rsquo;s Best Places to Work 2025 &amp; 2026</li><li>
Glassdoor&rsquo;s Best Places to Work in Healthcare, Biotech &amp; Pharma 2026</li><li>
TIME&rsquo;s Best Companies for Future Leaders 2025 &amp; 2026</li><li>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</li><li>
Glassdoor&rsquo;s Best-Led Companies 2025</li><li>
Fortune Best Workplaces in Health Care 2025</li><li>
Military Friendly Gold Employer 2025</li><li>
Becker&rsquo;s Hospital Review 150 Top Places to Work in Healthcare 2025</li><li>
Newsweek&rsquo;s Americas Greatest Workplaces 2025</li></ul></div>

Patient Accounts - Customer Service Representative

<div>Hours of Work :
730am-500pm
Days Of Week :
5
Work Shift :
Job Description :
JOB TITLE: PATIENT REPRESENTATIVE
DEPARTMENT: PATIENT CARE FACILITY
SUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGER
SUPERVISION EXERCISED: NONE
JOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.
DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)
1. Maintains strictest confidentiality.
2. Greets patients in a prompt, courteous and helpful manner.
3. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.
4. Registers new patients into computer system and verifies all patients&rsquo; addresses, telephone numbers and insurance information.
5. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems.
6. Maintains work area and reception area in neat and orderly manner.
7. Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.
8. Attends educational and staff meetings as scheduled.
9. Determine and input daily balance of charges and receipts as assigned by the Office Manager.
Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.<h1 class="jobSectionHeader">
PERFORMANCE REQUIREMENTS</h1>
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of front office procedures and medical terminology. Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public.
EDUCATION
High school education or equivalent
EXPERIENCE AND SKILLS
1. Strong communication skills with consistent incorporation of judgement and discretion.
2. Working knowledge of medical terminology and coding preferred.
Previous two years in a front office using medical management software preferred.
4. Previous typing or data entry at 40 wpm experience.
TYPICAL PHYSICAL DEMANDS
Frequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires occasional lifting up to 50 pounds of boxes of paper. Requires manual dexterity to operate office technology. Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals. Requires hearing within normal range for telephone use.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people.
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:<ul><li>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</li><li>
Glassdoor&rsquo;s Best-Led Companies 2025</li><li>
Fortune&rsquo;s Best Workplaces in Health Care 2025</li><li>
Great Place to Work Certified 2026-2026</li><li>
Glassdoor&rsquo;s Best Places to Work 2025</li><li>
TIME&rsquo;s Best Companies for Future Leaders 2025</li><li>
Military Friendly &ndash; Gold Employer 2025</li><li>
Newsweek&rsquo;s America&rsquo;s Greatest Workplaces for Mental Well-Being 2025</li><li>
Becker&rsquo;s Healthcare Top Places to Work in Healthcare 2025</li><li>
Newsweek&rsquo;s Greatest Workplaces 2025</li></ul></div>

PATIENT REPRESENTATIVE

<div>Hours of Work :
40
Days Of Week :
5
Work Shift :
Job Description :<div>
Your Job: 
 
Works under the general direction of the Physician or nursing personnel. Reports directly to the office manager and is able to provide healthcare to individuals and families as instructed by the as instructed by the Physician while performing routine clinical procedures and directed by the physician performing all other duties assigned within the scope of their certification. 
 
Your Job Requirements: 
 
<ul><li> Graduation from an accredited program for medical assistants</li><li>Min of 2 year(s) of professional medical assisting in a practice setting preferred</li><li>National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.</li><li>Current Healthcare Provider Basic Life Support (CPR) Certification required from AHA (American Heart Association)</li></ul>
 Your Job Responsibilities: 
<ul><li>Communicate clearly and openly</li><li>Build relationships to promote a collaborative environment</li><li>Be accountable for your performance</li><li>Always look for ways to improve the patient experience</li><li>Take initiative for your professional growth</li><li>Be engaged and eager to build a winning team</li></ul></div>
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:<ul><li>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</li><li>
Glassdoor&rsquo;s Best-Led Companies 2025</li><li>
Fortune&rsquo;s Best Workplaces in Health Care 2025</li><li>
Great Place to Work Certified 2026-2026</li><li>
Glassdoor&rsquo;s Best Places to Work 2025</li><li>
TIME&rsquo;s Best Companies for Future Leaders 2025</li><li>
Military Friendly &ndash; Gold Employer 2025</li><li>
Newsweek&rsquo;s America&rsquo;s Greatest Workplaces for Mental Well-Being 2025</li><li>
Becker&rsquo;s Healthcare Top Places to Work in Healthcare 2025</li><li>
Newsweek&rsquo;s Greatest Workplaces 2025</li></ul></div>

Medical Assistant

<div>Hours of Work :
0800am - 500pm
Days Of Week :
Monday- Friday
Work Shift :
10X4 Day (United States of America)
Job Description :<div>
Your Job: 
The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA will perform routine clinical process as directed by the physician you will also participate in patient education, enter appropriate documentation into patient charts and perform other duties assigned within the scope of your licensure. 
 
Your Job Requirements: 
<ul><li>Graduation from an accredited program for Medical Assistants.</li><li>2+ years of professional medical assisting in a practice setting is preferred.</li><li>National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.</li><li>Valid CPR certification.</li><li>Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.</li><li>Extensive standing and walking; frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations and other conditions common to a physician&rsquo;s office; requires working under stressful conditions or working irregular hours.</li></ul>
Your Job Responsibilities: 
<ul><li>Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.</li><li>Implement patient care under the guidance and direction of the all physicians, ma&rsquo;s and/or. Office Manager(s).</li><li>May screen phone calls during triage under the supervision of a physician. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to a physician.</li><li>May perform intramuscular, intradermal of subcutaneous injections with complete documentation.</li><li>Assists physicians and/or MA&rsquo;s in providing nursing care to patients in accordance with clinic policies and procedures.</li><li>Takes patient history and vitals.</li><li>On a monthly bases check for expired medication, keeping appropriate documentation and disposal.</li><li>Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.</li><li>Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module.</li><li>Demonstrates an extensive working knowledge and practice of infection control procedures.</li><li>Cleans and disinfects all instruments and maintain QA reports for the autoclave.</li><li>Other job duties as assigned.</li></ul></div>
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:<ul><li>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</li><li>
Glassdoor&rsquo;s Best-Led Companies 2025</li><li>
Fortune&rsquo;s Best Workplaces in Health Care 2025</li><li>
Great Place to Work Certified 2026-2026</li><li>
Glassdoor&rsquo;s Best Places to Work 2025</li><li>
TIME&rsquo;s Best Companies for Future Leaders 2025</li><li>
Military Friendly &ndash; Gold Employer 2025</li><li>
Newsweek&rsquo;s America&rsquo;s Greatest Workplaces for Mental Well-Being 2025</li><li>
Becker&rsquo;s Healthcare Top Places to Work in Healthcare 2025</li><li>
Newsweek&rsquo;s Greatest Workplaces 2025</li></ul></div>

Medial Assistant / Patient Service Representative- MMG Coppell

<div>Hours of Work :
40
Days Of Week :
M-F
Work Shift :
Job Description :<div>
Your Job: 
 
The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians. 
 
Your Job Requirements: 
 
<ul><li>Strong communication skills with consistent incorporation of judgement and discretion.</li><li>Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.</li></ul> 
Your Job Responsibilities: 
 
<ul><li>Maintain the strictest confidentiality; performs all Medical Assistant duties as required.</li><li>Assist the Office Manager in developing and implementing clinical policies and procedures.</li><li>Advise Office Manager of problems and concerns in the facility and participate in problem solving.</li><li>Advise and delegate duties to back office staff members as assigned.</li><li>Monitors education certifications of nursing staff to assure legislative compliance.</li><li>Responsible for pharmaceutical handling system upgrade and compliance.</li><li>Schedule monthly back office staff meetings.</li><li>Assists with problems in diagnostic and procedural coding.</li><li>Attends meetings and performs other duties as assigned by the Office Manager.</li><li>Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.</li><li>Complete projects assigned by Office Manager in a timely and effective manner.</li><li>Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.</li><li>Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.</li><li>Participates in continuing education and other appropriate activities to maintain professional competence.</li><li>Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures. Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation. Supports the clinic efficiency and cohesion.</li><li>Follows established policies and procedures.</li></ul></div>
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we&rsquo;ve earned:<ul><li>
Great Place to Work Certified 2026-2027</li><li>
Glassdoor&rsquo;s Best Places to Work 2025 &amp; 2026</li><li>
Glassdoor&rsquo;s Best Places to Work in Healthcare, Biotech &amp; Pharma 2026</li><li>
TIME&rsquo;s Best Companies for Future Leaders 2025 &amp; 2026</li><li>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</li><li>
Glassdoor&rsquo;s Best-Led Companies 2025</li><li>
Fortune Best Workplaces in Health Care 2025</li><li>
Military Friendly Gold Employer 2025</li><li>
Becker&rsquo;s Hospital Review 150 Top Places to Work in Healthcare 2025</li><li>
Newsweek&rsquo;s Americas Greatest Workplaces 2025</li></ul></div>

Back Office Coordinator

Join Methodist Health System and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.