Qureos Mentor

Metropolitan State University of Denver

<div><h2 class="jobSectionHeader">Department
</h2>Advising Systems
Position Summary 
 
This position exists to support academic advising technology that the Advising Systems team manages, and/or is a liaison, for the undergraduate academic advising program. This position will work closely with the Advising Systems Coordinator for Technology and Support in managing data and functionality of systems used by academic advisors and the Advising Systems team. Additionally, this position will provide other administrative support for the Advising Systems program.
Duties and Responsibilities 
 
Data and Technology Support &ndash; 60%:
<ul><li>Troubleshoot technology issues/questions for system that Advising Systems supports and/or manages, including making appropriate and accurate referrals.
</li><li>Add/Update/Review artificial intelligence content as it relates to academic advising in compliance with university and information technology standards.
</li><li>Maintain security permissions in the Student Information System for the various roles in the academic advising program (when applicable).
</li><li>Respond to and complete requests/tasks that are managed by Advising Systems in the Student Information System for college/school academic advising teams.
</li><li>Create/update training materials developed for the academic advising program in partnership with the lead academic advising technology coordinator when technology changes occur.
</li><li>Participate in new technology testing/auditing for technology programs/features academic advisors will use in their work with students.
</li><li>Identify and/or provide solutions to improve use of technology that support both students and academic advisors.
</li><li>Provide training on technology used by academic advisors in the colleges/schools.
</li><li>Serve on and/or attend meetings that impact technology use for academic advisors and the Advising Systems team. 
</li></ul> 
Advising Systems Support &ndash; 20%:
<ul><li>Assist in coordinating and organizing Advising Systems training and events.
</li><li>Create/maintain/print/upload Advising Systems unit documents and workflows.
</li><li>Troubleshoot academic advising related inquiries from students, faculty, and staff, even if not technology related.
</li><li>Collect, pull, input, and/or audit data for Advising Systems projects.
</li><li>Answer/respond to Advising Systems email and phone/voicemail account.
</li><li>Attend Advising System team meetings and all-academic advisor meetings.
</li><li>Serve on committees where appropriate. 
</li></ul> 
Communication &ndash; 15%:
<ul><li>Create, update, and/or maintain content on the university Academic Advising website and SharePoint.
</li><li>Communicate updates (as available) to the academic advising community as technology that impacts academic advisors changes. 
</li></ul> 
Other duties as assigned &ndash; 5% 
 
Position Competencies:
<ul><li>Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively.
</li><li>Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.
</li><li>Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan.
</li><li>Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.
</li><li>Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.
</li><li>Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes. 
</li></ul> 
Required Qualifications:
<ul><li>Bachelor&rsquo;s Degree.
</li><li>Previous experience working in a professional academic advisor position at a university or college.
</li><li>Experience with Microsoft Office suite, including Excel, Word, Outlook, etc.
</li><li>Experience with leading projects involving a group of people or similar work leading experience.
</li><li>Excellent Oral and Written Communication skills.
</li><li>Experience using a Student Information System (e.g. Banner, Workday Student, PeopleSoft, etc&hellip;).
</li></ul>Preferred Qualifications
<ul><li>Experience in delivering training to individuals or groups, including the development of training materials such as video tutorials or procedural guides.
</li><li>At least two years experience working in a professional academic advisor position in at a university or college.
</li><li>Experience with maintaining websites.
</li><li>Experience using Workday Student.
</li><li>Experience with survey instruments (e.g. Qualtrics).
</li><li>Experience maintaining learning management or student retention systems (e.g. Canvas, Blackboard, Navigate360, etc&hellip;).
</li><li>Bilingual in Spanish 
</li></ul><div>If you are an Internal applicant, please apply via the Career tab within the Workday Menu 
</div> 
Our commitment to CADRE: 
 
At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence . We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.
Skills 
 
Skills: Multitasker; Organized; Self-motivator; Team player; Open to learning new things; Adaptable to quick changes; Be Professional; Quick responding to communications.
Schedule Information
<ul><li>Working Days of the week: Monday-Friday,
</li><li>Hours: 8:00 am to 5:00 pm, 40 hours a week,
</li><li>Position: Full time, Exempt
</li><li>This position&rsquo;s working arrangements: Hybrid on campus 2 days minimum; position requiring some days working on campus and other days working remotely
</li><li>This position requires occasional evening and weekend work 
 
</li></ul>Salary for Announcement 
 
Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. 
 
The anticipated hiring range that the university reasonably expects to pay for this position is $58,189- $65,462. 
This position is paid monthly and is eligible for MSU Denver benefits . 
 
Instructions to Apply
Interested applicants must apply online at MSU Denver's career site, https://msudenver.wd1.myworkdayjobs.com/MSUDenver and search for JR105513 .
The following documents are required to be included with your application:
<ul><li>Resume
</li><li>Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position 
</li></ul> 
Due to volume of applications received, incomplete applications may not be reviewed; please ensure you have uploaded all required documents. 
 
Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former).
Official transcripts will be required of the candidate selected for hire. 
 
Deadline
Applications accepted until position is filled; priority given to applications received by August 13, 2026, at 11:59 PM MST.
<h2 class="jobSectionHeader">Closing Date
</h2>Open Until Filled
<h2 class="jobSectionHeader">Posting Representative
</h2>Araceli Cortez
<h2 class="jobSectionHeader">Posting Representative Email
</h2>acortez7@msudenver.edu
 
<h2 class="jobSectionHeader">Benefits
</h2>The University&rsquo;s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver&rsquo;s benefits website to learn more. 
 
For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf . 
 
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu . 
 
Background Checks
Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment. 
 
<h2 class="jobSectionHeader">Diversity Statement
</h2>Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver. 
 
We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.</div>

Advising Systems Technology Support Administrator

<div><h2 class="jobSectionHeader">Department
</h2>Application Services 
 Position Summary 
 
Reporting to the Manager of Technical Project Management, this role manages enterprise-wide projects and department-level technology projects within Information Technology Services (ITS). As Technical Project Manager, you will manage multiple projects simultaneously, working with technical leads and campus peers to design project plans that support success, build stakeholder engagement and maximize customer satisfaction. Working closely with project leadership, you will prepare dashboards, status reports, project documentation, and regularly present updates to both technical and non‑technical audiences across the university. 
This role operates within MSU Denver&rsquo;s increasingly cloud‑forward, vendor‑integrated, data‑driven technology ecosystem. You will be responsible for understanding system dependencies, integration impacts, and data governance considerations to ensure projects are delivered smoothly and sustainably. This position is part of a broader project management career path which may lead roles like Senior Technical Project Manager and Technical Program Manager roles, which take on larger, more complex, and more strategically integrated initiatives.
Job Duties and Responsibilities
75% Project Management 
 
You will be assigned a diverse range of strategic and operational projects, ranging in scope from software implementations (i.e. cloud-based and SaaS) and AI development projects to infrastructure and audiovisual system deployments. Specific responsibilities for each of these projects include:
<ul><li>Tailoring your project management approach to match individual project goals
</li><li>Developing realistic project plans for the team to work against
</li><li>Coordinate with ITS teams (e.g., Enterprise Applications, Infrastructure, Security, Product Management) to ensure alignment with standards and roadmaps
</li><li>Identify and escalate risks early, including vendor‑related issues, integration impacts, and data‑quality concerns
</li><li>Facilitate cross functional decision‑making and remove blockers to keep work moving
</li></ul>This role requires strong service and leadership ethic in your work, collaborative leadership, and the ability to navigate a complex environment with multiple stakeholders and interdependent systems. 
5% Process Design 
 
You&rsquo;ll collaborate with your manager and the PMO teams to strengthen and standardize project management practices across ITS. This includes:
<ul><li>Contributing to shared templates and our Project Management Guidebook
</li><li>Partnering with campus departments to ensure PM processes align with their operational needs
</li><li>Helping improve project intake, prioritization, and transparency
</li></ul>Your work will help ensure that ITS delivers projects in a predictable, repeatable, and customer‑centered manner. 
15% Communications 
 
You will create and deliver clear, audience‑appropriate communications, including:
<ul><li>Project status reports and dashboards
</li><li>Stakeholder updates and executive summaries
</li><li>Change‑management‑aligned communication plans
</li><li>Presentations for internal and external groups
</li></ul>You&rsquo;ll help ensure that project impacts, timelines, and expectations are well understood across the university. 
5% Other tasks as assigned 
 
Occasional off-hours, on-call, or weekend work may be required. Infrequent domestic business travel may be required.
Position Competencies
<ul><li>Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively.
</li><li>Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.
</li><li>Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan.
</li><li>Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.
</li><li>Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.
</li><li>Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes.
</li></ul>Required Qualifications
<ul><li>Bachelor&rsquo;s Degree from accredited college or university
</li><li>Previous project management training in waterfall or agile methodologies.
</li><li>3+ years direct project management experience in an information technology environment.
</li><li>Experience managing multiple parallel small, medium-sized projects to completion. 
</li></ul>Preferred Qualifications
<ul><li>Bachelor&rsquo;s Degree from accredited college or university in Project Management, Business Information Technology, Computer Science, or a related field.
</li><li>Experience in a higher education environment.
</li><li>Experience applying different project management methodologies and best practices based on project need.
</li><li>Experience collaboratively developing and validating project requirements.
</li><li>Experience independently leading medium and large projects through the full project management life cycle.
</li><li>Recognized industry certification such as Project Management Professional (PMP), Agile Certified Practitioner or Certified Scrum Master.
</li><li>5+ years technical project management experience
</li><li>Familiarity with cloud platforms, SaaS ecosystems, data governance practices, and vendor‑managed systems
</li><li>Experience coordinating with Security, Product, and Enterprise Architecture teams to ensure compliance and alignment
</li></ul><div>Work Hours
</div><ul><li>Full-time, 40 hours per week, Exempt
</li><li>Monday &ndash; Friday, 8:00am &ndash; 5:00pm
</li><li>Evenings and weekend work: As needed
</li><li>Hybrid
</li><li>Travel: None 
 
</li></ul><div>Salary for Announcement 
 
</div><div>We anticipate the qualified candidate to be placed between $74,944&ndash;$87,000 . The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
</div><div>The above salary range represents the University&rsquo;s good faith and reasonable estimate of the range of possible compensation at the time of posting. 
 
</div><div>Full Consideration Date
</div><div>Complete applications received by August 7, 2026 at 11:59 PM MST will receive full consideration; however applications will be accepted after this date until the position is ﬁlled. 
 
</div><div>Instructions to Apply 
 
</div><div>For full consideration, please submit the following documents:
</div><ul><li>Resume
</li><li>Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position 
</li></ul><div>Official transcripts will be required of the candidate selected for hire. 
 
</div><div>If you are an Internal applicant, please apply via the Career tab within the WorkDay Menu 
</div>Our commitment to CADRE:
At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence . We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff. 
<h2 class="jobSectionHeader">Closing Date
</h2>Open Until Filled
<h2 class="jobSectionHeader">Posting Representative
</h2>Sophia J Montano
<h2 class="jobSectionHeader">Posting Representative Email
</h2>smontan7@msudenver.edu
 
<h2 class="jobSectionHeader">Benefits
</h2>The University&rsquo;s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver&rsquo;s benefits website to learn more. 
 
For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf . 
 
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu . 
 
Background Checks
Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment. 
 
<h2 class="jobSectionHeader">Diversity Statement
</h2>Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver. 
 
We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.</div>

Technical Project Manager

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Metropolitan State University of Denver

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Advising Systems Technology Support Administrator

Technical Project Manager