Qureos Mentor

MIDDLE EAST SPECIALIZED CABLES

Job Title: IT Support Officer Department: Information Technology Reports To: IT Manager Employment Type: Full-Time Location: RiyadhJob SummaryWe are seeking a proactive and technically skilled IT Support professional to provide first- and second-level technical support to users. The role involves troubleshooting hardware, software, and network issues, ensuring system availability, and delivering timely support to maintain business continuity.Key Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, and mobile devices</li><li>Troubleshoot hardware, software, network, and system issues</li><li>Install, configure, and maintain operating systems and applications</li><li>Support users with Microsoft Office, email, and collaboration tools</li><li>Manage user accounts, access rights, and passwords</li><li>Escalate complex issues to higher-level IT support or vendors when required</li><li>Maintain IT assets, inventory, and documentation</li><li>Ensure data security and compliance with IT policies</li><li>Support basic network operations (LAN/WAN, Wi-Fi)</li><li>Assist with system upgrades, backups, and patch management</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>2&ndash;4 years of experience in IT support or a similar role</li><li>Experience with Windows operating systems and basic networking</li><li>Knowledge of IT service management practices (ITIL preferred)</li><li>Experience with ERP systems (SAP is an advantage)</li></ul>Skills &amp; Competencies<ul><li>Strong troubleshooting and problem-solving skills</li><li>Good communication and customer service skills</li><li>Ability to work under pressure and meet deadlines</li><li>Time management and organizational skills</li><li>Team-oriented with a proactive mindset</li></ul>Job Type: Full-timePay: From ﷼5,000.00 per month

IT Support Officer - Saudi National

Job SummaryWe are seeking an experienced and motivated Help Desk Team Leader &ndash; IT to lead and manage the IT Help Desk team. The role involves supervising daily support operations, ensuring timely resolution of IT issues, and delivering high-quality technical support aligned with business needs.Key Responsibilities<ul><li>Lead, supervise, and support the IT Help Desk team</li><li>Monitor and manage help desk tickets to ensure SLA compliance</li><li>Provide first and second-level IT support when required</li><li>Escalate complex technical issues to higher-level IT teams or vendors</li><li>Ensure smooth operation of IT systems, hardware, software, and networks</li><li>Train, coach, and evaluate help desk staff performance</li><li>Maintain IT documentation, procedures, and knowledge base</li><li>Ensure compliance with IT policies, security standards, and best practices</li><li>Coordinate with other IT teams and business departments</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree or Diploma in IT, Computer Science, or a related field</li><li>4&ndash;6 years of IT support experience, including team leadership</li><li>Strong knowledge of IT help desk operations and ticketing systems</li><li>Experience with Windows OS, Microsoft 365, hardware, and basic networking</li><li>ITIL certification is an advantage</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills</li><li>Excellent troubleshooting and problem-solving abilities</li><li>Good communication and customer service skills</li><li>Ability to work under pressure and manage priorities</li><li>Strong organizational and reporting skills</li></ul>Additional Information<ul><li>Saudi National (mandatory as per Saudization requirements)</li><li>Immediate joiners preferred</li></ul>Job Type: Full-timePay: From ﷼5,020.00 per month

Help Desk Team Leader – IT (Saudi National)

Job Summary:We are seeking a skilled and experienced Technical Design Engineer to join our team in the cable manufacturing industry. The ideal candidate will have a strong background in the design, development, and technical specification of electrical cables, including power, control, instrumentation, or fiber optic cables. You will be responsible for transforming customer requirements into practical cable designs that meet industry standards, cost targets, and performance specifications.Key Responsibilities:<ul><li>Design and develop cable constructions based on customer specifications, standards (IEC, BS, UL, etc.), and application requirements.</li><li>Prepare technical documentation, including construction drawings, material specifications, and data sheets.</li><li>Select appropriate materials (conductors, insulation, shielding, jackets, etc.) to meet electrical, thermal, and mechanical performance needs.</li><li>Ensure compliance with relevant codes, standards, and regulations.</li><li>Work closely with production, quality, R&amp;D, and procurement teams to ensure manufacturability and cost-effectiveness of cable designs.</li><li>Support customer inquiries and provide technical assistance to the sales and marketing teams.</li><li>Participate in continuous improvement projects to enhance product performance and reduce costs.</li><li>Conduct failure analysis and provide engineering solutions for field or production issues.</li><li>Maintain design records and documentation for traceability and future reference.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related field.</li><li>Minimum 3&ndash;5 years of proven experience in cable design within the wire and cable industry (Power, Control, Instrumentation, Telecom, etc.).</li><li>Strong knowledge of relevant standards such as IEC, BS, ASTM, UL, NEC, or ISO.</li><li>Proficiency in CAD software (e.g., AutoCAD, SolidWorks) and cable design tools.</li><li>Understanding of materials used in cable manufacturing: copper/aluminum conductors, XLPE, PVC, LSZH, shielding, armoring, etc.</li><li>Good analytical and problem-solving skills.</li><li>Excellent communication and documentation skills.</li><li>Ability to manage multiple projects and work independently or within a team.</li></ul>Preferred Qualifications:<ul><li>Experience with ERP systems (e.g., SAP).</li><li>Knowledge of testing procedures and quality standards in the cable industry.</li><li>Familiarity with flame retardant, fire-resistant, or high-voltage cable designs.</li><li>Exposure to lean manufacturing or Six Sigma principles.</li></ul>Job Type: Full-time

Technical Design Engineer - Cable Industry

Job Summary:We are seeking a hardworking and reliable Helper to assist in the daily operations of our cable manufacturing facility. The Helper will support machine operators, maintain cleanliness, move raw materials and finished products, and perform general tasks to ensure smooth production flow.Key Responsibilities:<ul><li>Assist machine operators in setting up and operating cable manufacturing machines.</li><li>Load and unload raw materials, spools, and finished cables as instructed.</li><li>Help in packaging, labeling, and stacking finished products.</li><li>Maintain cleanliness and organization of the production area.</li><li>Follow safety rules and report any unsafe conditions to the supervisor.</li><li>Perform basic material handling, such as moving materials between workstations.</li><li>Assist in routine maintenance and cleaning of machines when required.</li><li>Support other departments (Quality, Maintenance, etc.) as needed.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum education: 8th / 10th grade pass.</li><li>Previous experience in a manufacturing or factory environment preferred (not mandatory).</li><li>Physically fit and able to lift moderate weights.</li><li>Basic understanding of workplace safety.</li><li>Willingness to work in shifts and overtime when required.</li><li>Team player with a positive attitude and willingness to learn.</li></ul>Working Conditions:<ul><li>Factory floor environment with moderate noise and machinery operation.</li><li>Shift-based work (morning / evening / night shifts).</li><li>Personal Protective Equipment (PPE) provided as per company policy.</li></ul>Job Type: Full-timePay: From ﷼1,150.00 per month

Helper

Job Type: Full-time Department: Sales Experience Required: 5&ndash;6+ years Industry: ManufacturingJob SummaryWe are looking for an experienced Collection Manager to join our Sales Department within the manufacturing industry. The ideal candidate will be responsible for managing customer collections, ensuring timely payment realization, and supporting the sales team by maintaining strong customer relationships and healthy accounts receivable.Key Responsibilities<ul><li>Manage end-to-end collections for manufacturing clients and distributors</li><li>Ensure timely recovery of outstanding payments as per agreed credit terms</li><li>Coordinate closely with the sales team to follow up on overdue invoices</li><li>Monitor accounts receivable aging and take proactive actions to reduce overdue balances</li><li>Communicate with customers regarding payment schedules, reminders, and settlements</li><li>Resolve billing and payment disputes in coordination with sales and finance teams</li><li>Prepare daily, weekly, and monthly collection and aging reports for management</li><li>Ensure compliance with company credit policies and procedures</li><li>Maintain accurate records of customer accounts and collection activities</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Finance, Accounting, or a related field</li><li>5&ndash;6+ years of proven experience in collections within the manufacturing industry</li><li>Strong understanding of sales operations, credit control, and receivables management</li><li>Excellent negotiation, communication, and follow-up skills</li><li>Ability to work independently and achieve collection targets</li><li>Proficiency in MS Excel and ERP/CRM systems (SAP experience preferred)</li></ul>Preferred Skills<ul><li>Experience handling dealer, distributor, or channel partner collections</li><li>Strong coordination skills with sales, finance, and operations teams</li><li>Ability to manage high-volume invoices and complex customer accounts</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Stable role within a growing manufacturing organization</li><li>Professional work environment with long-term growth opportunities</li></ul>Job Type: Full-timePay: ﷼12,000.00 - ﷼15,000.00 per month

Collection Manager – Sales Department