Qureos Mentor

Miracle-Ear

<div>Amp Up Your Career
We are seeking a Front Office Associate who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where your expertise improves lives and accelerates your career.
In this role, you will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, you will act as a key pillar of our clinic team, helping people rediscover all the emotions of sound.
For privacy reasons, please do not visit or contact the local Miracle-Ear stores regarding your application. All applications must be submitted online for review by our regional team.
Compensation: $19.00/hour
Schedule: Monday-Friday, 8:30am-5:00pm
Benefits Offered:<ul><li>
Health &amp; Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.</li><li>
Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.</li><li>
Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP).</li><li>
Career Development: Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.</li></ul>
Responsibilities:
Customer Journey Management<ul><li>
Support the customer intake process by setting appointment expectations and delivering a quality experience throughout.</li><li>
Perform effective schedule management by coordinating, screening, and confirming appointments both in-person and over the phone.</li><li>
Drive customer appointments to support store performance by making outbound calls to potential and existing customers.</li></ul> 
Store Administration &amp; Operations<ul><li>
Monitor inventory, assist with billing and invoicing, and manage customer inquiries and walk-ins.</li><li>
Ensure data accuracy and privacy by maintaining the customer database and remaining compliant with protected healthcare data regulations.</li><li>
Provide routine after-care services, including troubleshooting, cleaning, and maintaining hearing aid devices.</li></ul> 
Retail Sales &amp; Marketing Support<ul><li>
Partner with the Hearing Care Professional to engage in marketing efforts, office promotions, and social media initiatives.</li><li>
Prepare customer appointments and engage in the sale of hearing aid accessories.</li></ul> 
Must-Have Qualifications:<ul><li>
Education: High school diploma or equivalent.</li><li>
Experience: 2+ years of administrative experience in a professional setting and 2+ years in a direct customer support role.</li><li>
Appointment Management: 2+ years of experience with appointment setting and customer database management.</li><li>
Communication: Comfortable handling both inbound and outbound calls.</li><li>
Technical Skills: Proficiency in Microsoft Office and Windows.</li></ul> 
Preferred Qualifications:<ul><li>
Experience working in a healthcare setting is preferred.</li><li>
Background in administration, reception, or customer service.</li><li>
Motivated to help drive sales goals and contribute to a purpose-driven environment.</li></ul> 
Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities. With over 1,500 franchised and corporate-owned retail clinics across the U.S., we&rsquo;re committed to connecting customers to the world of sound around them. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need.
Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.
Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.
Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
#INDC</div>

Front Office Assistant

Perks &amp; Benefits:<ul><li>Base training pay + commission (option of working towards full commission)</li><li>Outstanding income potential for the right individual</li><li>Medical benefits + Dental + Vision</li><li>Paid vacation, sick time, and holidays</li></ul>Duties &amp; Responsibilities:<ul><li>The Hearing Instrument Specialist is responsible for performing hearing evaluations on new and existing patients and recommending the proper solution of technology to help the patients hearing loss and lifestyle.</li><li>Other responsibilities included but are not limited to, hearing aid fitting using Live Speech Mapping, hearing aid maintenance and repairs, patient counseling, and making sure the patient receives a thorough and memorable experience with us.</li></ul>Qualifications &amp; Skills Required:<ul><li>State licensing is required, which we provide training for, to ensure your success with us. If you currently hold a license, please let us know.</li><li>The ideal candidate must be sales focused and driven to grow their practice.</li></ul>Miracle-Ear, America's #1 choice in hearing healthcare is hiring a Medical Device Sales/Hearing Instrument Specialist for our Hearing Center. At its core this is an in office, sales-based position with a very strong emphasis on providing top level customer service to our patients. If you are willing to work hard and are passionate about making a positive impact in someone's life we would like to hear from you.Job Type: Full-timePay: $60,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>sales: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Ann Arbor, MI 48103 (Required)</li></ul>Work Location: In person

Medical Device Sales (401k+ benefits)

Miracle-Ear, America's #1 choice in hearing healthcare is hiring a Medical Device Sales/Hearing Instrument Specialist for our Hearing Center.The Hearing Instrument Specialist is responsible for performing hearing evaluations on new and existing patients and recommending the proper solution of technology to help the patients hearing loss and lifestyle. Other responsibilities included but are not limited to, hearing aid fitting using Live Speech Mapping, hearing aid maintenance and repairs, patient counseling, and making sure the patient receives a thorough and memorable experience with us.State licensing is required which we provide to ensure your success with us. If you currently hold a license and are interested in speaking with us about the position we would like to hear from you as well. Core office hours are Monday through Friday 9 a.m. to 5 p.m.We offer a base training pay plus commission with the option of working towards full commission. There is outstanding income potential for the right individual, first year potential of $65K+. As you continue to grow your practice income potential can reach $100K+. We offer medical, dental, hearing, and vision benefits. Paid vacation, and holidays and incentive trips for our top Specialists.The ideal candidate must be sales focused and driven to grow their practice. At its core this is a sales-based position with a very strong emphasis on providing top level customer service to our patients. If you are willing to work hard and are compassionate about making a positive impact in someone's life we would like to hear from you.Job Type: Full-timePay: $50,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Required)</li></ul>Experience:<ul><li>sales: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Staten Island, NY 10314 (Required)</li></ul>Work Location: In person

Device Sales

Job Summary Join our dynamic team as a Medical Device Sales professional, where your passion for healthcare and technology will drive the success of innovative medical equipment solutions. In this role, you will actively engage with healthcare providers, hospitals, and clinics to promote and sell cutting-edge medical devices that improve patient outcomes. Your energetic approach and comprehensive product knowledge will empower clinicians to deliver exceptional care while expanding our market presence. This paid position offers an exciting opportunity to make a meaningful impact in the medical field through proactive sales strategies and expert consultation.Responsibilities<ul><li>Develop and maintain strong relationships with healthcare professionals, including physicians, nurses, and hospital administrators </li><li>Demonstrate the features, benefits, and proper usage of medical devices to clinical staff through engaging presentations and hands-on training </li><li>Conduct thorough patient assessments to understand clinical needs and recommend appropriate device solutions </li><li>Collaborate with medical teams to facilitate device intake processes, ensuring smooth integration into existing workflows </li><li>Stay current on industry trends, medical terminology, physiology knowledge, and advancements in medical technology to provide expert guidance </li><li>Support patients by explaining device functions during procedures or follow-up care, ensuring optimal utilization </li><li>Maintain detailed records of sales activities, customer interactions, and ICD coding where applicable for accurate reporting and compliance</li></ul>Skills<ul><li>Strong understanding of occupational health principles relevant to medical device usage </li><li>Excellent patient service skills with a focus on compassionate communication and education </li><li>In-depth knowledge of physiology, anatomy, pediatrics, and medical terminology to effectively address diverse clinical scenarios </li><li>Ability to perform patient assessments accurately and interpret intake information for tailored device recommendations </li><li>Familiarity with ICD coding systems for proper documentation and billing processes </li><li>Proven ability to educate healthcare providers on device operation while fostering trust and confidence </li><li>Self-motivated with exceptional communication skills to thrive in a competitive sales environment</li></ul>Join us in transforming healthcare delivery through innovative medical devices! We are committed to supporting your professional growth while making a positive difference in patients&rsquo; lives.Pay: $60,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Vision insurance</li></ul>Experience:<ul><li>sales: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Coeur d'Alene, ID 83814 (Required)</li></ul>Work Location: In person

Medical Device Sales

Perks &amp; Benefits:<ul><li>Base training pay + commission (option of working towards full commission)</li><li>Outstanding income potential for the right individual</li><li>Medical benefits + Dental + Vision</li><li>Paid vacation, sick time, and holidays</li></ul>Duties &amp; Responsibilities:<ul><li>The Hearing Instrument Specialist is responsible for performing hearing evaluations on new and existing patients and recommending the proper solution of technology to help the patients hearing loss and lifestyle.</li><li>Other responsibilities included but are not limited to, hearing aid fitting using Live Speech Mapping, hearing aid maintenance and repairs, patient counseling, and making sure the patient receives a thorough and memorable experience with us.</li><li>2 days in Hayward, 2 in Park Falls, 1 day in Ashland</li></ul>Qualifications &amp; Skills Required:<ul><li>State licensing is required, which we provide training for, to ensure your success with us. If you currently hold a license, please let us know.</li><li>The ideal candidate must be sales focused and driven to grow their practice.</li></ul>Miracle-Ear, America's #1 choice in hearing healthcare is hiring a Medical Device Sales/Hearing Instrument Specialist for our Hearing Center. At its core this is an in office, sales-based position with a very strong emphasis on providing top level customer service to our patients. If you are willing to work hard and are passionate about making a positive impact in someone's life we would like to hear from you.Job Type: Full-timePay: $50,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>sales: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Hayward, WI 54843 (Required)</li></ul>Work Location: In person

This is a full time position split between our Hudson, WI office and Hastings, MN office. Main office is Hudson.Perks &amp; Benefits:<ul><li>Base training pay + commission (option of working towards full commission)</li><li>Outstanding income potential for the right individual</li><li>Medical benefits + Dental + Vision</li><li>Paid vacation, sick time, and holidays</li></ul>Duties &amp; Responsibilities:<ul><li>The Hearing Instrument Specialist is responsible for performing hearing evaluations on new and existing patients and recommending the proper solution of technology to help the patients hearing loss and lifestyle.</li><li>Other responsibilities included but are not limited to, hearing aid fitting using Live Speech Mapping, hearing aid maintenance and repairs, patient counseling, and making sure the patient receives a thorough and memorable experience with us.</li><li>1 day per week would work in the Port Washington, WI office as well.</li></ul>Qualifications &amp; Skills Required:<ul><li>State licensing is required, which we provide training for, to ensure your success with us. If you currently hold a license, please let us know.</li><li>The ideal candidate must be sales focused and driven to grow their practice.</li></ul>Miracle-Ear, America's #1 choice in hearing healthcare is hiring a Medical Device Sales/Hearing Instrument Specialist for our Hearing Center. At its core this is an in office, sales-based position with a very strong emphasis on providing top level customer service to our patients. If you are willing to work hard and are passionate about making a positive impact in someone's life we would like to hear from you.Job Type: Full-timePay: $50,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>sales: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Hudson, WI 54016 (Required)</li></ul>Work Location: In person

Join Miracle-Ear and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Miracle-Ear

About Company

Front Office Assistant

Medical Device Sales (401k+ benefits)

Device Sales

Medical Device Sales

Medical Device Sales

Medical Device Sales