Qureos Mentor

Mon Health

<div>Job Summary
Provides optimum assistance to the health care provider providing services to the patient. Provide patient registration, discharge, and other related services for the assigned area. 
Responsibilities
<ul><li>Provide clerical support to providers, patients, and staff to expedite patient flow, telephone communications and quality patient care.</li>
<li>Provide assistance to the health care provider(s) rendering services to the patient, as directed by the provider or Registered Nurse if applicable as outlined in departmental policies and procedures. Duties may include:
</li><li>Greet and register patients utilizing the appropriate software system.</li>
<li>Explain payment policy and insurance coverage prior to patient registration, obtain insurance information, and pre-certification, if applicable. &bull; Responsible for discharging patients from the facility, documenting &amp; tabulating all charges and payments, &amp; maintain accurate financial data on patients.</li>
<li>Schedule patient appointments as required.</li>
<li>Legibly and accurately transcribe orders utilizing knowledge of policy and procedures and legal documentation on patient record.</li>
<li>Responsible for billing, collection, refunding, disposition and communications regarding patient accounts.</li>
<li>Prepare and maintain accurate records for daily summary logs for charges, payments, balances due, statistical reports, billing claims, daily deposit transactions and equipment loan-outs.</li>
<li>Responsible for answering telephone, furnishing information as applicable by policy, and disposition of calls.</li>
<li>Retrieve, photocopy, as necessary and file medical records; prepare, review and process records to ensure completeness and accuracy.</li>
<li>Distribute mail and interdepartmental correspondences; operate postage meter, if necessary.</li>
<li>Perform vital signs, document medications/drug allergies and triage patients based on subjective data.</li>
<li>Collect and prepare specimens for reference lab testing to include venipuncture of adults and children.</li>
<li>Perform point of service laboratory testing and Quality Control procedures as required.</li>
<li>Perform electrocardiograms and assist with stress testing as required. Administer PO, IM, Sub Q and ID medications as delegated with verification of the &quot;five R's medication&quot; by the provider.</li>
<li>Perform audiograms, pulmonary function testing, drug screen collections and nebulizer treatments as required.</li>
<li>Prepare patients, exam rooms and equipment for examinations and procedures. Assist provider during patient visit and assist with procedures such as laceration repair, wound dressings, sigmoidoscopies and other minor procedures, as necessary.</li>
<li>Gather and document pertinent information in the patient record, as necessary.</li>
<li>Communicate information to the patient as directed by the provider and instruct patients in necessary preparation for diagnostic and therapeutic regimens.</li>
<li>Function as a liaison between provider, patient and staff to expedite patient flow, quality patient care, appointment and test scheduling and referrals.</li>
<li>Sort diagnostic test results by established parameters.</li> 
</ul> 
Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required)
</li><li>Post High School Diploma or Certificate Program (Required) Experience: 0-6 months experience</li></ul> 
Credentials
<ul><li>Medical Assist, Cert (Required) Within 6 months of hire CMA or RMA Accepted: See Equivalent QualificationsWithin 6 months of hire CMA or RMA Accepted: See Equivalent Qualifications
</li><li>Basic Life Support (Required) Within 30 days of hireWithin 30 days of hire</li></ul> 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: Beckley-275 Dry Hill Road
Location of Job: US:WV:Beckley
Talent Acquisition Specialist: Jamie L. Douglas jamie.douglas@vandaliahealth.org</div>

Certified Medical Assistant 1

<div>Job Summary
Provide timely, effective, and accurate secretarial and clerical support to the staff, manager, and Director of assigned department(s).
Timely and accurate performance of secretarial and accounting duties for the Dietetics and Food Services Department. 
Responsibilities
1. Responsible for functions as assigned
 
2. Provide assistance as assigned which includes recording and typing of meeting minutes, policies and procedures, reports and other
 
correspondence and distribution as necessary.
 
3. Answer the telephone for the department, providing assistance, referring/routing calls and taking messages as appropriate.
 
4. Receive/screen customers to the Department. Complete verifications and other requests. Copy records as needed. Assist with the completion of
 
forms. Route various items to the appropriate staff within the department. Complete correspondence associated with needs of department.
 
5. Provide support to the Department through the performance of various other clerical duties.
 
6. Assists with system application including preparation and distribution of reports. 
 
<ul><li><div>Perform secretarial and accounting duties for the system-wide Nutrition Services Department in a timely and accurate manner.</div>
</li><li><div>Audits all invoices for food items in a timely and accurate manner.</div>
</li><li><div>Prepare monthly finances to various departments.</div>
</li><li><div>Orient and train employees as assigned.</div> 
</li></ul>Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required)
</li></ul><ul><li>High School Diploma or GED (Required) Experience: 2 years relatedExperience: 2 years related</li></ul> 
Credentials
<ul><li>No Certification, Competency or License Required
</li></ul><ul><li>Food Handlers Card (Required) Within 30 days of hireWithin 30 days of hire</li></ul> 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: General Hospital
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Sandi L. Ray sandi.ray@vandaliahealth.org</div>

Staff Assistant

<div>Job Summary
Performs a variety of standardized tests, including advanced and specialized tests appropriate to the discipline of the assigned laboratory section. Obtains specimens where necessary. Prepares the specimen and decides the suitability of the specimen for the requested test. Prepares reagents. Performs tests, determines and calculates results. Reviews results for accuracy. Maintains proper records. Discusses methods and general procedures. Investigates alternative procedures, where appropriate, and reviews results with the supervisor. May assume supervisory capabilities in the absence of the immediate supervisor. Evaluates new test methods and instrumentation. 
Responsibilities
Performs Established Routine and Special Testing in the Laboratory
 
Collects data and calculates results. Makes medical correlation of test results, normal values and age-dependent factors, demonstrating professional application of the principles and theories of medical technology. Recognizes and reacts to critical values that clearly defined by established laboratory procedures. Evaluates results and follows indicators for further testing as per established policy. Trains new employees if applicable. Demonstrates accuracy in documentation test results with documentation complete for call clinical values and panic values. Has no more than two (2) critical values not called/documented per year. Resolves most medical correlation discrepancies with minimal supervision.
 
 
Possesses and Applies Working Knowledge of Quality Control by Following Established Laboratory
 
Consistently performs Quality Control by following established laboratory procedures. Documentation is complete. Ensures documentation follows established policies and procedures. Accepts QC data results and investigates those that fall outside tolerance limits. Has no more than two (2) instances of non-compliance per year. Troubleshoots QC problems and completely documents actions taken. Notifies appropriate service personnel when unable to resolve problem.
 
 
Performs Maintenance and Troubleshooting on Instrumentation
 
Performs required maintenance. Documents as per established procedure. Recognizes instrument problems; follows through on all troubleshooting. Documents all actions taken. Notifies appropriate service personnel of equipment needing repair. Documents thoroughly. Switches to backup methodology to ensure continuation of testing, as appropriate.
 
 
Possesses Working Knowledge of Laboratory Computer Systems
 
Demonstrates a working knowledge of computer systems. Performs all job functions accurately on computer systems. 
Knowledge, Skills &amp; Abilities
Medium Work: Frequent lifting and/or carrying of objects weighing up to 25 lbs with a maximum lifting of 50 lbs. 
Education
<ul><li>Associate's Degree (Required)</li></ul> 
Credentials
<ul><li>Medical Lab Tech, Cert (Required)
</li><li>Amer Soc of Clin PathologyASCP/AMT/AAB within 1 year of hire or be licensed as a CLP-MLT before the effective date of June 1, 2017 and have met all applicable requirements of WV Legislature rule sections 5.1.a through 5.1.d</li></ul> 
Work Schedule: Varies
Status: 72 hrs per pay
Location: Broaddus Hospital
Location of Job: WV:Philippi:Broaddus Hospital
Talent Acquisition Specialist: Beth A. Isner beth.isner@vandaliahealth.org</div>

Medical Laboratory Technician

<div>Job Summary
Responsible for the efficient and accurate performance of support functions in various sections of the laboratory as assigned. 
Responsibilities
<ul><li>Retrieve specimens and deliver to the lab.
</li><li>Process specimens according to specific section protocol and procedures.
</li><li>Prepare various media for microbiological procedures.
</li><li>Prepare reagents such as formalin, alcohol, and stains according to protocol.
</li><li>Utilize computer programs [HIS, LIS, Co-Path, Henacare, BACT/ALERT, Microscan DMS for department, etc.] to generate logs and patient reports, order tests, generate labels, perform result entry functions, miscellaneous charge function, verify and correct patient demographics, track blood products, enter product availability notification and billing information.
</li></ul>&bull; Registers patients in HIS using both CAMC and SHS regions ensuring that the correct information in entered into client bills, commercial bills, and Medicare billing. Takes appropriate action when no ABN is received or when no diagnosis code is given. &bull; Retrieve and file slides as directed.
 
<ul><li>Clean and decontaminate equipment and work areas according to established protocols.
</li><li>Inventory supplies, making lists of items to be ordered by appropriate personnel.
</li><li>Receive and act upon written and verbal instructions and requests from authorized personnel.
</li><li>Answer the telephone promptly, with appropriate greeting and identification.
</li><li>Determine nature of caller's request and route accordingly.
</li><li>Performs, prepares and monitors quality control procedures appropriate for department.
</li><li>Exercise appropriate judgment skills and sound clinical knowledge when dealing with physicians, patients, visitors and other hospital department personnel. Interprets and translates physicians orders into test order codes with follow-up of unclear orders.
</li><li>Operates pneumatic tube system correctly.
</li><li>Documents customer, visitor, and patient concerns appropriately.
</li><li>Participates in quality assurance studies and departmental quality assurance meetings.
</li><li>Participates in retaining and obtaining knowledge and skills by acquiring five (5) continuing education contact hours annually.
</li><li>Obtains 24 hour urine containers for outpatients and instructs patient on proper collection procedure.
</li><li>Handles and prepares specimens for analysis by centrifugation and aliquotting.
</li><li>Delivers specimens to appropriate departments and workstations.
</li><li>Performs basic lab procedures including but not limited to determining urine volumes, simple reagent prep, and pH determinations.
</li><li>Admit patients to LIS/HIS and use LIS programs correctly for specimen tracking, chart directionals and inquiries.
</li><li>Potentially collects throat swabs and nasopharyngeal swabs for culture as indicated as appropriate per department 
</li></ul>Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required) Experience: None</li></ul> 
Credentials
<ul><li>No Certification, Competency or License Required</li></ul> 
Work Schedule: Varies
Status: Full Time Regular 1.0
Location: Memorial Hospital
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Lisa C. Skidmore lisa.skidmore@vandaliahealth.org</div>

Lab Assistant

<div>Job Summary
The scribe is responsible to capture accurate and detailed documentation of patient encounters in the electronic health record (EHR) or by handwritten record. Scribes are not permitted to make independent decisions or translations while entering information into the medical record. 
Responsibilities
<ul><li>Assist the physician in navigating the EHR.
</li></ul> 
<ul><li>Respond to various messages as directed by the physician.
</li></ul> 
<ul><li>Locate information for review (i.e., previous notes, reports, test results, lab results).
</li></ul> 
<ul><li>Entering information into the medical record as directed by the physician (click or type).
</li></ul> 
<ul><li>Researching information as requested by the physician.
</li></ul> 
<ul><li>Recording handwritten information using approved downtime procedures when necessary.
</li></ul> 
<ul><li>Assist the physician in ensuring all critical documentation is available and recording for accurate coding.
</li></ul> 
<ul><li>Set up Normals and templates for clinicians.
</li></ul> 
<ul><li>Assist new clinicians in efficient use of Dragon and Cerner.
</li></ul> 
<ul><li>Act as liaison with Desktop Support to troubleshoot any issues.
</li></ul> 
<ul><li>Order tests, blood work, etc. or other services for patient as direction by physician. (Follow up as physician directs during patient visit).
</li></ul> 
<ul><li>Other duties as assigned.
</li></ul> 
<ul><li>Support nursing with their daily clerical duties.</li></ul> 
Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required) Experience: 2 yrs experience in medical office, clinical, or hospital setting. Medical transcription experience is preferred. Substitutions: Formalized training in Medical Transcription, Medical Terminology, and/or Physiology may be substituted for 2 yrs experience</li></ul> 
Credentials
<ul><li>No Certification, Competency or License Required</li></ul> 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: Cancer Center Building
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org</div>

Health Information Management Scribe -- CAMC Cancer Center Oncology -- Cancer Center Building

<div>Job Summary
Provide timely, effective, and accurate secretarial and clerical support to the staff, manager, and Director of assigned department(s). 
Responsibilities
1. Responsible for functions as assigned
 
2. Provide assistance as assigned which includes recording and typing of meeting minutes, policies and procedures, reports and other
 
correspondence and distribution as necessary.
 
3. Answer the telephone for the department, providing assistance, referring/routing calls and taking messages as appropriate.
 
4. Receive/screen customers to the Department. Complete verifications and other requests. Copy records as needed. Assist with the completion of
 
forms. Route various items to the appropriate staff within the department. Complete correspondence associated with needs of department.
 
5. Provide support to the Department through the performance of various other clerical duties.
 
6. Assists with system application including preparation and distribution of reports. 
 
Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required)
</li></ul><ul><li>High School Diploma or GED (Required) Experience: 2 Years - Related experienceExperience: 2 Years - Related experience</li></ul> 
Credentials
<ul><li>No Certification, Competency or License Required
</li></ul><ul><li>No Certification, Competency or License Required</li></ul> 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: Memorial Hospital
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Connie S. Pratt connie.pratt@vandaliahealth.org</div>

Staff Assistant -- Cardiopulmonary Rehabilitation -- Memorial Hospital

<div>Job Summary
Provide patient registration, charge entry, discharge, point of service (POS) collections, and other related services for the assigned location. 
Responsibilities
1. Greet and register patients. Explain payment policy and insurance coverage prior to patient registration, obtaining insurance and demographic information. Seek the assistance of medical personnel when patients are in immediate distress and refer all questions of a medical nature to medical personnel.
 
2. Responsible for discharging patients from the facility, documenting, entering and tabulating all charges and payments and maintaining accurate medical record files and financial data on discharged patients complying with POS collection policy.
 
3. Make and verify appointments, send out new patient packets, maintain accuracy of schedule (cancellations, no-shows, appropriate identification of appointment type), applicable.
 
4. Process a daily summary of payments, charges, balances, and claim edits.
 
5. Responsible for handling all telephone calls to the facility, answering questions and furnishing information when possible and forwarding calls as applicable or necessary.
 
6. Assist clinical personnel with clerical work and other duties relating to the preparation of the patient.
 
7. Responsible for making deposits for daily transactions.
 
8. Responsible for maintaining medical records and filing of such.
 
9. Assist in ordering and maintaining inventory and stocking office with supplies etc. needed for smoother office operation.
 
10. Open mail and route to appropriate personnel.
 
11. Process all medical record requests with appropriate documentation and completion.
 
12. Assist in processing of edit reports from patient management system.
 
13. Cross train across various practices and/or departments as needed and determined by management. 
 
Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required) Experience: 6 months related experience</li></ul> 
Credentials
<ul><li>No Certification, Competency or License Required</li></ul> 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: Northgate-100 Tracy Way
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org</div>

Registration Representative -- Orthopedics Northgate -- Northgate-100 Tracy Way

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