Moore Haven

Moore Haven Yacht Club

Remote Resident Experience Coordinator Company: Moore Haven Yacht Club Location: Remote (Supporting Moore Haven, Florida, United States) Employment Type: FULL_TIME Salary: $22 - $25 USD per hour Job Overview Moore Haven Yacht Club is a premier destination offering exceptional facilities and a vibrant community for our esteemed members and residents. We are currently seeking a proactive and highly organised Remote Resident Experience Coordinator to join our dedicated team. This is a full-time, remote position focused on delivering an outstanding living experience for the residents at our Moore Haven, Florida location. The ideal candidate will be a superb communicator with a passion for hospitality and community building. You will serve as a key point of contact, ensuring all resident needs are met with professionalism and efficiency, contributing directly to a positive and engaging community atmosphere. Responsibilities * Act as the primary remote point of contact for all resident enquiries, requests, and concerns, ensuring a timely and satisfactory resolution. * Plan, coordinate, and promote a calendar of virtual and on-site resident events, activities, and social gatherings to foster a strong sense of community. * Manage resident communications, including the creation and distribution of newsletters, community announcements, and important updates. * Liaise effectively with on-site maintenance, marina, and administrative staff to ensure seamless service delivery and a well-maintained environment. * Gather and analyse resident feedback through surveys and direct communication to identify areas for improvement. * Assist with the onboarding process for new residents, providing them with all necessary information to ensure a smooth transition into the community. * Maintain accurate resident records and databases with the utmost confidentiality. Qualifications * Proven experience in a customer service, hospitality, community management, or events coordination role. * Exceptional written and verbal communication skills with a professional and personable telephone manner. * Excellent organisational and time-management abilities, with a proven capacity to manage multiple priorities independently. * Proficiency in Microsoft Office Suite and comfortable learning new software platforms. * A self-motivated and resourceful individual with strong problem-solving skills. * Ability to work effectively in a remote environment while building strong professional relationships. * Previous experience within a private club, luxury property management, or marina environment is highly desirable. Benefits * A competitive hourly wage of $22 - $25 USD per hour. * The flexibility and convenience of a fully remote working arrangement. * Opportunities for professional growth and development. * A supportive and collaborative team culture dedicated to excellence.

Remote Resident Experience Coordinator

Join Moore Haven Yacht Club and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Moore Haven Yacht Club

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Remote Resident Experience Coordinator