Qureos Mentor

Neighborhood Healthcare

<div>Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

The Eligibility Specialist will assist participants and potential participants in obtaining Medi-Cal and Medicare Coverage to access PACE services. This is a full-time, hybrid position(2 days/onsite &amp; 3 days/remote). Schedule: M-F, 8am-5pm.

Responsibilities
<ul>
<li>Assists individuals in applying for and retaining Medi-Cal and/or Medicare coverage, including collecting required information in a concise and accurate fashion</li>
<li>Assesses and discusses coverage options with potential enrollees and participants for the best solution to eligibility issues</li>
<li>Works with the potential enrollee or participant to submit applications in a timely manner in accordance with DHCS, County. and/or CMS expectations</li>
<li>Completes and submits enrollment and eligibility reporting in an accurate manner</li>
<li>Ensures prompt and proactive follow-ups on assigned eligibility cases</li>
<li>Works with PACE Social Services to remedy eligibility issues, as needed</li>
<li>Initiates and monitors health coverage redetermination/renewal processes for participants, including completing Medi-Cal renewal packages, reporting changes on active accounts, Medi-Cal add-ons, and referrals</li>
<li>Conducts in-services to educate and inform staff, participants, and their families of eligibility processes and updates</li>
<li>Assists with orientations and training of new staff</li>
<li>Accompanies participants to external facilities to address eligibility issues, such as County Offices, Social Security Office, Bank, etc., as needed</li>
<li>Complies with all department, organization, and government policies and procedures</li>
<li>Attends meetings and training courses, as required</li>
</ul>
Qualifications

Education/Experience
<ul>
<li>High school diploma or GED required</li>
<li>CA DHCS PACE and Medi-Cal Marketing certification required within 60 days of hire</li>
<li>One year of healthcare or customer service experience required</li>
<li>Valid CA driver&rsquo;s license and proof of auto insurance required</li>
<li>Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.</li>
</ul>
Additional Qualifications (Knowledge, Skills and Abilities)
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills</li>
<li>Excellent interpersonal skills with proven ability to cultivate and build positive relationships with internal departments and external stakeholders</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Knowledge of and/or experience with HMO, Medi-Cal/Medicaid, Medicare, senior care related sales, and marketing</li>
<li>Excellent Microsoft Office applications and computer skills</li>
<li>Ability to successfully manage multiple tasks simultaneously.</li>
<li>Excellent planning and organizational ability</li>
<li>Excellent writing and presentation skills</li>
<li>Ability to think strategically and apply analytical skills</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 10 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
Pay range: $27.21 to $38.09 per hour, depending on experience.
Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

PACE Eligibility Specialist(Riverside)

<div>ABOUT US:

Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

ROLE OVERVIEW and PURPOSE:

The Senior Manager of Billing provides strategic and operational leadership over the organization&rsquo;s billing team, ensuring timely, accurate, and compliant reimbursement. This role oversees billing, collections, coding, eligibility, and payer relations while driving process improvements, reducing denials, and optimizing financial performance. The Senior Manager works closely with leadership to ensure billing operations meet organizational goals and regulatory requirements.

RESPONSIBILITIES:
<ul>
<li>Oversee the daily billing process, including eligibility, coding, data reconciliation, claim billing and submission, payment posting, denial management and accounts receivable</li>
<li>Monitor payer trends, payer changes, and reimbursement rates</li>
<li>Lead, mentor, and develop staff to help drive their growth and success individually and departmentally</li>
<li>Collaborate with team supervisors to establish performance metrics to identify inefficiencies and establish process improvements</li>
<li>Ensure adherence to federal, state, payer regulations and HPAA guidelines</li>
<li>Manage relationships with third-party payers, clearinghouses, and clinical staff to ensure timely and accurate claims processing</li>
</ul>
EDUCATION/EXPERIENCE:
<ul>
<li>Bachelor&rsquo;s degree in healthcare administration, Business, Finance, or a related field required</li>
<li>5+ years of progressive experience in healthcare revenue cycle management, including at least 3-5 years in a leadership role required</li>
<li>Certified Professional Coding Certification (CPC) with 5 years&rsquo; coding experience preferred</li>
<li>Proven experience managing denial prevention and resolution, accounts receivable, and payer relations</li>
<li>Proficiency in EMR/EHR systems and revenue cycle platforms; preferred eCW</li>
</ul>
ADDITIONAL QUALIFICATIONS (Knowledge, Skills, and Abilities):
<ul>
<li>In-depth knowledge of medical billing, coding, reimbursement methodologies, payer contracting, and claims adjudication processes; preferred FQHC experience.</li>
<li>Deep knowledge of CPT, ICD10, HCPCS codes</li>
<li>Ability to collaborate effectively across clinical, administrative, and executive teams</li>
<li>Demonstrated ability to analyze and interpret financial and operational data to drive decision-making</li>
<li>Strong understanding of HIPAA regulations and compliance standards</li>
<li>Excellent leadership, communication, and team development skills</li>
<li>Excellent working knowledge of patient financial service operations, managed care plans, and all functional areas of the revenue cycle</li>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Ability to provide work directions to assigned personnel thorough knowledge of systems and procedures</li>
<li>Ability to interact effectively with supervisors and other staff</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Pay Range: $113,700 - $172,800 annually, depending on experience

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

Senior Manager - Billing

<div>ROLE OVERVIEW and PURPOSE

The Pediatrics Physician works to support the mission and vision of Neighborhood Healthcare (NHC) by providing excellent patient-centered care and services within a dynamic team environment. This role will provide comprehensive medical services to pediatric patients. In addition, this role will educate and promote healthy choices to parents and their children.

4 days a week 8am-5pm (32 Hour Week)

2 days at Menifee location and 2 days at Beaumont 


RESPONSIBILITIES

Direct Patient Care
<ul>
<li>Reviews patient records, including allergies, problems, medications, and immunization statuses</li>
</ul><ul><li>Elicits and documents information about patient&rsquo;s medical history</li>
</ul><ul><li>Examines symptoms to gather more information about the patient&rsquo;s physical condition</li>
</ul><ul><li>Orders and executes various tests, analyses, and diagnostic images to provide information on patient&rsquo;s condition</li>
</ul><ul><li>Analyzes reports and findings of tests, examinations, and diagnoses to understand the patient&rsquo;s current condition</li>
</ul><ul><li>Administers or prescribes treatments to patients</li>
</ul><ul><li>Determines and prescribes medications, dosages, and schedules given patient conditions and allergies</li>
</ul><ul><li>Discusses possible side effects to medications or immunizations with patients and parents</li>
</ul><ul><li>Prescribes and administers vaccinations to immunize patients from communicable diseases</li>
</ul><ul><li>Promotes health by advising patients and parents about diets, hygiene, and methods for prevention of disease</li>
</ul><ul><li>Performs surgical procedures corresponding to surgical competencies</li>
</ul><ul><li>Refers patients to medical specialists for consultant services for patients&rsquo; well-being, as needed</li>
</ul><ul><li>Documents patient visits, including medical histories, physical exams, diagnoses, and plans of action</li>
</ul><ul><li>Follows up with patients regarding progress in high risk or emergency cases</li>
</ul><ul><li>Conducts physical examinations to patients for information needed for admission to schools, consideration for jobs, or eligibility for insurance coverage</li>
</ul>
Provider and Team Support
<ul>
<li>Shares accountability for overall patient health outcomes by working in coordination with care teams</li>
</ul><ul><li>Operates to instill confidence in our care and in our facilities to patients, fellow employees, and other stakeholders</li>
</ul><ul><li>Assesses training needs and promotes developmental activities for the team</li>
</ul>
Customer Relations:
<ul>
<li>Maintains professional working relationships with all levels of staff, clients, and the public</li>
</ul><ul><li>Cooperates in accomplishing department goals and objectives</li></ul> 


EDUCATION/EXPERIENCE
<ul>
<li>Doctorate in medicine is required</li>
</ul><ul><li>California Medical license in good standing is required</li>
</ul><ul><li>Current CA DEA licensure is required and is to be maintained as a condition of employment</li>
</ul><ul><li>Current Basic Life Support (BLS) certification through an American Heart Association (AHA)-approved source is required upon hire and must be maintained as a condition of employment.</li>
</ul><ul><li>AHA-approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques.</li>
</ul><ul><li>Online-only BLS courses without a live skills check do not meet this requirement.</li></ul> 


ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
</ul><ul><li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
</ul><ul><li>Knowledgeable about and experience with pediatric medicine</li>
</ul><ul><li>Ability to successfully manage multiple tasks simultaneously</li>
</ul><ul><li>Excellent planning and organizational ability</li>
</ul><ul><li>Ability to work as part of a team as well as independently</li>
</ul><ul><li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 10 lbs/weight</li>
</ul><ul><li>Ability to stand for long periods of time</li></ul> 


COMPLIANCE (Safety &amp; HIPAA)
<ul>
<li>Follow all safety procedures as outlined in Neighborhood Healthcare&rsquo;s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately</li>
</ul><ul><li>Maintain current knowledge of policies and procedures as they relate to safe work practices</li>
</ul><ul><li>Follow all safety procedures and report unsafe conditions</li>
</ul><ul><li>Use appropriate body mechanics to ensure an injury free environment</li>
</ul><ul><li>Be familiar with location of nearest fire extinguisher and emergency exits</li>
</ul><ul><li>Follow all infection control procedures including blood-borne pathogen protocols</li>
</ul><ul><li>Maintain privacy of all patient, employee and volunteer information and access such information only on a need-to-know basis for business purposes</li>
</ul><ul><li>Comply with all regulations regarding corporate integrity and security obligations</li>
</ul><ul><li>Report all behavior and/or activity that are unethical, fraudulent, or unlawful</li></ul> 


Pay range: $209,900 to $348,400 per year, depending on experience. (DOE)

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

Physician- Pediatrics

<div>ROLE OVERVIEW and PURPOSE

The Licensed Clinical Social Worker will provide training, mentoring, and supervision to social work interns to support Neighborhood Healthcare&rsquo;s strategic plan to develop behavioral health hiring pipelines. This role will meet with individuals and families to provide brief behavioral psychotherapy services to patients and consultations primary care providers using an integrated care model.

RESPONSIBILITIES

Direct Patient Care:
<ul>
<li>Provides short term targeted psychotherapy for problems identified by primary care providers</li>
</ul><ul><li>Performs initial and ongoing behavioral health assessment to develop patient care plans</li>
</ul><ul><li>Evaluates patients to identify social, emotional, and economic factors which may interfere with obtaining maximum benefits from medical care</li>
</ul><ul><li>Provides brief psychotherapy to patients and families</li>
</ul><ul><li>Addresses and factors co-occurring disorders into patient&rsquo;s care plan</li>
</ul><ul><li>Responds promptly and with caring actions to patients and employees</li>
</ul><ul><li>Provide crisis management and psychoeducation for patients and families</li>
</ul><ul><li>Conducts &ldquo;warm hand offs&rdquo; at medical provider requests</li>
</ul><ul><li>Acknowledges and honors patients&rsquo; psychosocial, spiritual, and cultural beliefs</li>
</ul><ul><li>Utilizes BHC staff protocols for referral, follow-up, and quality assurance</li>
</ul><ul><li>Provides weekly clinical one-on-ones and group supervision to Associate Social Workers, as assigned</li>
</ul>
Provider &amp; Team Support:
<ul>
<li>Consults with primary care providers about behavioral aspects of their patients&rsquo; medical treatment</li>
</ul><ul><li>Contributes to the success of the organization by participating in quality improvement activities</li>
</ul><ul><li>Maintains professional working relationships with all levels of staff, clients, and the public</li>
</ul><ul><li>Cooperates in accomplishing department goals and objectives</li>
</ul><ul><li>Participates in case conferences, trainings, and departmental or agency meetings, as directed</li>
</ul>
Social Work Intern Field Supervisor:
<ul>
<li>Completes Student Learning Agreements and Comprehensive Skills Evaluations as required by learning institutions</li>
</ul><ul><li>Conducts one-on-ones, group supervision/case consultations and didactic learning sessions with interns on a weekly basis</li>
</ul><ul><li>Provides ongoing constructive feedback on the student&rsquo;s performance and their areas for growth and progress</li>
</ul><ul><li>Orientates students to Neighborhood&rsquo;s procedures, policies, mission, documentation requirements, personnel, and safety issues</li>
</ul><ul><li>Completes Social Work Field Instructor Training courses, as required</li>
</ul><ul><li>Consults with Social Work Field Faculty/Liaison regarding learning agreements, performance issues, and integration between field practicum and course work</li>
</ul>
Regulatory Compliance:
<ul>
<li>Follows BHC protocols, policies, and procedures</li>
</ul><ul><li>Provides personal information and participates in the credentialing process with managed care companies</li>
</ul><ul><li>Attends continuing education programs offered to upgrade professional skills and maintain licensing requirements</li>
</ul><ul><li>Documents legible and legally defensible medical records</li></ul> 


EDUCATION/EXPERIENCE
<ul>
<li>Master&rsquo;s degree in social work required</li>
</ul><ul><li>Valid CA Licensed Clinical Social Worker (LCSW) License required</li>
</ul><ul><li>Current Basic Life Support (BLS) certification though an American Heart Association (AHA)- Approved source is required upon hire and must be maintained as a condition of employment.</li>
</ul><ul><li>AHA- approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques.</li>
</ul><ul><li>Online-only BLS courses without a live skills check do not meet this requirement</li>
</ul><ul><li>Completion of 15 hours of clinical supervision training approved by Board of Behavioral Health within 60 days of hire</li>
</ul><ul><li>Two years&rsquo; post LCSW licensure psychotherapy experience with children, adults, and/or adolescents required; child/adolescent experience required</li>
</ul><ul><li>Experience providing health psychotherapy services, such as smoking cessation, weight management, stress management, or work with chronically medically ill patients</li>
</ul><ul><li>Bilingual (English/Spanish) preferred</li></ul> 


ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)
<ul>
<li>Knowledgeable about and experience with displaying of normal signs of human development and ability to assess and provide age-appropriate care</li>
</ul><ul><li>Ability to work well in an interdisciplinary team within medical care.</li>
</ul><ul><li>Ability to operate one or more word-processing, spreadsheet, and/or electronic medical records systems</li>
</ul><ul><li>Ability to do some charting simultaneously while in session</li>
</ul><ul><li>Excellent verbal and written communication skills, including superior composition, typing, legible handwriting, and proofreading skills</li>
</ul><ul><li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
</ul><ul><li>Ability to successfully manage multiple tasks simultaneously</li>
</ul><ul><li>Excellent planning and organizational ability</li>
</ul><ul><li>Ability to work as part of a team as well as independently</li>
</ul><ul><li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 10 lbs/weight</li>
</ul><ul><li>Ability to stand for long periods of time</li></ul> 


Pay range: $104,200 to $156,200 per hour, depending on experience

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs.</div>

Licensed Clinical Social Worker- Internship Program

<div>ABOUT US:

Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together. 
 
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. 
 
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE:

The Clinical Services Supervisor (CSS) works to support the mission and vision of Neighborhood Healthcare by cultivating an environment that produces excellent patient-centered care and clinical services within a dynamic team setting. This role will ensure smooth workflow for clinical staff by monitoring quality measures and productivity goals. In addition, this role will support staff development by demonstrating and living the company values. The responsibilities and performance expectations for this role fall into three categories: staff management and development, clinical administration, and operations management.

**The scheduled work hours are Tuesday - Friday, 8:30 AM - 5:30 PM (lunch 12 - 1 PM) and Saturday, 8:30 AM - 4:30 PM (lunch 12 - 12:30 PM).**

RESPONSIBILITIES:
<ul>
<li>Supervises medical assistants to work shifts to ensure sufficient coverage</li>
<li>Assists with new hire orientation for new hires and ongoing training for clinic team, including completion of a proficiency checklists</li>
<li>Monitors support staff trainings to ensure employees attend required and ongoing trainings to perform their jobs and compliance</li>
<li>Assigns medical assistants to providers and care teams based on continuity of care, skill levels, and workload demands</li>
<li>Works with management to prepare agendas for department and site meetings</li>
<li>Arranges logistics of medical staff meetings, including coordination of drug representative presentations</li>
<li>Prepares and conducts 90-day and annual performance reviews for all direct reports</li>
<li>Works with management and HR to provide timely and objective performance counseling</li>
<li>Coordinates with lab management to ensure lab assistants are completing necessary logs and documentation</li>
<li>Monitors the Electronic Medical Records System to ensure clinical team is documenting care transformation activities (PCMH/MU) daily</li>
<li>Matches new patients to appropriate providers or appropriate service to promote continuity of care</li>
<li>Provides guidance for policies, procedures, and various funding sources to support staff</li>
<li>Assists in developing written policies and procedures for the operational aspect of clinical services</li>
<li>Works with clinical team to provide comprehensive healthcare to patients</li>
<li>Monitors patient satisfaction surveys process to ensure surveys are sent to appropriate entities</li>
<li>Monitors, orders, and maintains inventory systems for clinical supplies and clinical equipment, as needed</li>
<li>Impacts patient experience by demonstrating courteous and helpful behavior and a commitment to accuracy</li>
<li>Shares accountability for overall patient health outcomes by working in coordination with care teams</li>
<li>Operates to instill confidence in our care and in our facilities to patients, fellow employees, and other stakeholders</li>
</ul>
Supervision
<ul>
<li>Recommends or make decisions to hire, transfer, reward, discipline or terminate employees</li>
<li>Assesses training needs and promotes developmental activities</li>
<li>Conducts team meetings to promote communication, assess and resolve needs, and foster teamwork, as needed</li>
<li>Evaluates, coaches, and develops team performance by using job requirements and competency assessments</li>
<li>Informs team of organizational activities and promotes mission and goals</li>
</ul>
EDUCATION/EXPERIENCE:
<ul>
<li>Associate&rsquo;s degree or equivalent experience required</li>
<li>Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.</li>
<li>Experience working in healthcare preferred</li>
<li>Supervisory experience preferred</li>
<li>Completion of project LEAP preferred (Internals Only)</li>
<li>Bilingual (English/Spanish) preferred</li>
</ul>
ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities):
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Knowledgeable about and experience with monitoring performance metrics</li>
<li>Ability to function at highest level according to credentials and competency</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Pay Range: $73,500 - $104,400 annually depending on experience

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

Clinical Services Supervisor

<div>Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

The Behavioral Health Consultant (BHC) will work to support the mission and vision of Neighborhood Healthcare by providing direct patient care for behavioral health services. This role will meet with individuals and families to provide brief behavioral psychotherapy services to patients and consultations primary care providers using an integrated care model. This is a hybrid position.

Responsibilities

Direct Patient Care
<ul>
<li>Provides short term targeted psychotherapy for problems identified by primary care providers</li>
<li>Performs initial and ongoing behavioral health assessment to develop patient care plans</li>
<li>Evaluates patients to identify social, emotional, and economic factors which may interfere with obtaining maximum benefits from medical care</li>
<li>Provides brief psychotherapy to patients and families</li>
<li>Addresses and factors co-occurring disorders into patient&rsquo;s care plan</li>
<li>Responds promptly and with caring actions to patients and employees</li>
<li>Provide crisis management and psychoeducation for patients and families</li>
<li>Conducts &ldquo;warm hand offs&rdquo; at medical provider requests</li>
<li>Acknowledges and honors patients&rsquo; psychosocial, spiritual, and cultural beliefs</li>
<li>Utilizes BHC staff protocols for referral, follow-up, and quality assurance</li>
</ul>
Provider &amp; Team Support
<ul>
<li>Consults with primary care providers about behavioral aspects of their patients&rsquo; medical treatment</li>
<li>Contributes to the success of the organization by participating in quality improvement activities</li>
<li>Maintains professional working relationships with all levels of staff, clients, and the public</li>
<li>Cooperates in accomplishing department goals and objectives</li>
<li>Participates in case conferences, trainings, and departmental or agency meetings, as directed</li>
</ul>
Regulatory Compliance
<ul>
<li>Follows BHC protocols, policies, and procedures</li>
<li>Provides personal information and participates in the credentialing process with managed care companies</li>
<li>Attends continuing education programs offered to upgrade professional skills and maintain licensing requirements</li>
<li>Documents legible and legally defensible medical records</li>
</ul>
Qualifications

Education/Experience
<ul>
<li>Education
<ul><li>Doctorate degree in psychology with a valid CA Psychology License, or</li>
<li>Master&rsquo;s degree in social work with a valid CA LCSW License, or</li>
<li>Master&rsquo;s degree in marriage and family therapy with a valid CA LMFT License, or</li>
<li>Master&rsquo;s in degree in counseling with a valid CA LPCC License</li>
</ul></li><li>Current Basic Life Support (BLS) certification though an American Heart Association (AHA)- Approved source is required upon hire and must be maintained as a condition of employment
<ul><li>AHA- approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques</li>
<li>Online-only BLS courses without a live skills check do not meet this requirement</li>
</ul></li><li>Two year of pre/post licensure psychotherapy experience with children, adults, and/or adolescents required; child/adolescent experience required</li>
<li>Experience providing health psychotherapy services, such as smoking cessation, weight management, stress management, or work with chronically medically ill patients</li>
<li>Bilingual (English/Spanish) preferred</li>
</ul>
Additional Qualifications (Knowledge, Skills and Abilities)
<ul>
<li>Knowledgeable about and experience with displaying of normal signs of human development and ability to assess and provide age-appropriate care</li>
<li>Ability to work well in an interdisciplinary team within medical care.</li>
<li>Ability to operate one or more word-processing, spreadsheet, and/or electronic medical records systems</li>
<li>Ability to do some charting simultaneously while in session</li>
<li>Excellent verbal and written communication skills, including superior composition, typing, legible handwriting, and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 10 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
Salary Ranges
<ul>
<li>Psychologist: $113,600 - $172,800 per year, depending on experience.</li>
<li>LCSW/LPCC: $95,400 - $141,300 per year, depending on experience.</li> 
</ul>
Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

This position is eligible for a $10,000 signing bonus!</div>

Behavioral Health Consultant (LCSW, Psychologist, LPCC)

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Behavioral Health Consultant (LCSW, Psychologist, LPCC)

Behavioral Health Consultant (LCSW, Psychologist, LPCC)