Diane Antishin

Neighbors Emergency Center

Are you looking for a part- or full-time opportunity that lets you connect with people while building valuable skills? We are seeking a personable and motivated Customer Relations Specialist to support our customers and create a positive first impression. In this role, you will route requests and answer questions by phone, in person, and through text and email.Our Customer Relations Specialists earn a competitive base salary with the potential to earn additional performance-based pay. There is no limit to the amount of performance pay you can earn, as it is based on the number of outbound calls you make and appointments you set. Why You Should Apply<ul><li>Earn $22–28 per hour, depending on experience</li><li>Join a supportive, professional team that truly believes hard work should be rewarded</li><li>Bonus Potential</li><li>Fun, flexible, family-oriented work environment</li></ul>Responsibilities<ul><li>High-volume of inbound/outbound calls (80–120 outbound calls/day)</li><li>Focused on booking appointments and converting leads</li><li>Call center or phone sales experience preferred</li><li>Schedule appointments for specialists to meet with homeowners about their home improvement projects</li><li>Create an inviting, inspiring atmosphere that helps guests visualize their project by maintaining a clean, organized showroom and workspace</li><li>Work occasional in-person events to set appointments and provide a positive customer experience</li><li>Build and nurture strong professional connections with customers, earning their trust and respect through consistent and reliable communication</li><li>Assist with other office-related duties as needed</li></ul>Requirements<ul><li>High School diploma required with Associates or Bachelor’s degree preferred</li><li>Previous experience in a customer support role/call center environment</li><li>Proven superior customer service skills including ability to cross-sell products and services</li><li>Strong phone and verbal communication skills, along with active listening</li><li>Good written/chat communication skills</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Team player with high attention to detail, accuracy and thoroughness</li><li>· Excellent computer skills, including familiarity with Microsoft applications, customer databases, and scheduling software; ability to navigate multiple windows, screens, and programs; and ability to learn new programs quickly</li></ul>Benefits<ul><li>Health, dental and vision insurance</li><li>Health Savings/Flexible Spending accounts</li><li>401(k) and pension plan</li><li>Life insurance and supplemental insurance</li><li>Paid time off out of the office - Vacation time, Sick time and Paid Holidays</li><li>Employee referral program</li><li>plus much more!</li></ul>

Customer Relations Specialist - Work from Home FT/PT

We are currently recruiting an entry-level Scheduling Coordinator. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth. What You Will Be Doing An A Scheduling Coordinator:<ul><li>Provide professional, friendly customer service at all times</li><li>Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints</li><li>Communicate appointment details with clients and answer questions as needed</li><li>Coordinate the scheduling of appointments and consultations</li><li>Manage logistical details for services and paperwork</li><li>Maintain records and client contact database</li><li>Check to ensure that appropriate changes were made to resolve customers' problems</li><li>Determine charges for services requested, collect deposits or payments, or arrange for billing</li></ul>Our Ideal Scheduling Coordinator Candidate Has:<ul><li>Discretion-act with prudence and circumspection, especially in the handling of confidential and private documents/data</li><li>Customer service orientation-proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments</li><li>Self-control-Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations.</li><li>Critical thinking-use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems</li></ul>Requirements To Be A Scheduling Coordinator:<ul><li>Bachelor's degree</li></ul>Skills and Competencies:<ul><li>Strong organizational skills, with the ability to multi-task and meet deadlines.</li><li>Strong attention to detail.</li><li>Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.).</li><li>Displays professionalism and represents organization in a professional manner.</li><li>Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice.</li><li>Demonstrates initiative, with the ability to manage self and workload.</li><li>Knowledge of HIPAA privacy and security rules and regulations.</li><li>Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.</li></ul>What Our Client Offers:<ul><li>Competitive pay: $22 - $38/hour DOE</li><li>Additional performance-based earning potential</li><li>Flexible part-time or full-time opportunities</li><li>Medical, dental, vision, and life insurance</li><li>Paid time off</li><li>Supportive work environment</li><li>Ongoing training and career growth opportunities</li><li>Stable company with a strong reputation and long-term career potential</li></ul>

Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level

Join Neighbors Emergency Center and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Neighbors Emergency Center

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Customer Relations Specialist - Work from Home FT/PT

Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level