Qureos Mentor

Northwest Bank

For more than 125 years, Northwest Bank has been dedicated to enhancing the lives of its employees, customers, and the communities it serves. Known for its award-winning customer service, Northwest Bank operates across Pennsylvania, New York, Indiana, and Ohio, providing a range of financial services tailored to support individuals on their financial journeys.

<div>OH0501 Lorain - Broadway 
Job Description<div><h2 class="jobSectionHeader">
DESCRIPTION</h2></div><div>
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:<ul><li>
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals</li><li>
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.</li><li>
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns</li><li>
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed</li><li>
Deliver on our North(west) star experience and champion our customer&rsquo;s financial wellness through delivery of exceptional customer experience &ndash; both in person, over the phone, and through email communications.</li><li>
Exceptional delivery of our 5 Culture Promises</li><li>
Complete educational training as assigned and self-educate using bank designed programs and applications</li><li>
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings</li><li>
Knowledge and adherence to all security and dual control processes</li><li>
Responsible to participate in branch opening and closing tasks as needed</li><li>
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures</li><li>
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed</li><li>
Work evening hours and weekends as scheduled, assigned, or necessary</li><li>
Ensure compliance with Northwest&rsquo;s policies and procedures, and Federal/State regulations</li><li>
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency</li><li>
Work as part of a team</li><li>
Work with on-site equipment</li></ul>
KNOWLEDGE, SKILLS, &amp; ABILITIES:<ul><li>
Ability to establish effective working relationships among team members and participate in solving problems and making decisions</li><li>
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written</li><li>
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information</li><li>
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information</li><li>
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas</li><li>
Knowledge of computers and the Teller System</li></ul>
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:<ul><li>
High School Diploma or equivalent preferred</li></ul>
Work Experience:<ul><li>
Customer service experience preferred</li><li>
Cash handling experience preferred</li><li>
Banking and/or retail experience preferred</li></ul>
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!</div> 
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

Teller - Full time

<div>PA0146 Sarver 
Job Description<div><h2 class="jobSectionHeader">
DESCRIPTION</h2></div><div>
As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
The Financial Center Banker connects customers with Northwest products and services, through opening accounts; as well as identifying customer financial needs while connecting customers to other Northwest financial experts who can help with their needs while ensuring an exceptional customer experience.
ESSENTIAL FUNCTIONS:<ul><li>
Performance Metrics: Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. Continuously strive to improve skills and knowledge through training and professional development opportunities</li><li>
Financial Needs Assessment: Conduct comprehensive financial assessments for customers to identify areas for improvement and opportunities for growth. Analyze customer accounts, transactions, and behaviors to offer personalized recommendations</li><li>
Operational Soundness: Ensure compliance with all banking regulations, policies, and procedures. Provide leadership while ensuring efficiency and accuracy in all operational activities and financial center security. Proactively identify areas for improvement and implement strategies to enhance operational effectiveness</li><li>
Leadership Portraying the Northwest Bank Culture: Deliver exceptional customer service experiences. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones</li><li>
Customer Engagement: Initiate proactive conversations with customers to build rapport and understand their financial objectives. Utilize active listening skills to uncover opportunities to enhance their financial well-being</li><li>
Relationship Building: Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance</li><li>
Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information</li><li>
Ensure compliance with Northwest&rsquo;s policies and procedures, and Federal/State regulations</li><li>
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency</li><li>
Work as part of a team</li><li>
Work with on-site equipment</li><li>
Responsible for adherence to all security and dual control processes, daily branch tasks, and branch opening and closing tasks as needed</li><li>
Complete other duties and special projects as requested by management</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>
Ability to establish effective working relationships among team members and participate in solving problems and making decisions</li><li>
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written</li><li>
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information</li><li>
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information</li><li>
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas</li></ul>
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:<ul><li>
High school diploma or equivalent preferred</li></ul>
Work Experience:<ul><li>
1 year banking and/or retail experience preferred</li><li>
Sales experience preferred</li><li>
Customer Service experience preferred</li></ul></div> 
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

Financial Center Banker

<div>NY0370 Buffalo - Kenmore &amp; Starin 
Job Description<div><h2 class="jobSectionHeader">
DESCRIPTION</h2></div><div>
As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
The Financial Center Banker connects customers with Northwest products and services, through opening accounts; as well as identifying customer financial needs while connecting customers to other Northwest financial experts who can help with their needs while ensuring an exceptional customer experience.
ESSENTIAL FUNCTIONS:<ul><li>
Performance Metrics: Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. Continuously strive to improve skills and knowledge through training and professional development opportunities</li><li>
Financial Needs Assessment: Conduct comprehensive financial assessments for customers to identify areas for improvement and opportunities for growth. Analyze customer accounts, transactions, and behaviors to offer personalized recommendations</li><li>
Operational Soundness: Ensure compliance with all banking regulations, policies, and procedures. Provide leadership while ensuring efficiency and accuracy in all operational activities and financial center security. Proactively identify areas for improvement and implement strategies to enhance operational effectiveness</li><li>
Leadership Portraying the Northwest Bank Culture: Deliver exceptional customer service experiences. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones</li><li>
Customer Engagement: Initiate proactive conversations with customers to build rapport and understand their financial objectives. Utilize active listening skills to uncover opportunities to enhance their financial well-being</li><li>
Relationship Building: Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance</li><li>
Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information</li><li>
Ensure compliance with Northwest&rsquo;s policies and procedures, and Federal/State regulations</li><li>
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency</li><li>
Work as part of a team</li><li>
Work with on-site equipment</li><li>
Responsible for adherence to all security and dual control processes, daily branch tasks, and branch opening and closing tasks as needed</li><li>
Complete other duties and special projects as requested by management</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>
Ability to establish effective working relationships among team members and participate in solving problems and making decisions</li><li>
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written</li><li>
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information</li><li>
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information</li><li>
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas</li></ul>
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:<ul><li>
High school diploma or equivalent preferred</li></ul>
Work Experience:<ul><li>
1 year banking and/or retail experience preferred</li><li>
Sales experience preferred</li><li>
Customer Service experience preferred</li></ul>
The pay range for this position is generally $16.00 - $22.00 per hour. Actual pay is based on various factors including but not limited to the successful candidate&rsquo;s experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.</div> 
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

<div>PA0452 Luzerne 
Job Description<div><h2 class="jobSectionHeader">
DESCRIPTION</h2></div><div>
As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
The Financial Center Banker connects customers with Northwest products and services, through opening accounts; as well as identifying customer financial needs while connecting customers to other Northwest financial experts who can help with their needs while ensuring an exceptional customer experience.
ESSENTIAL FUNCTIONS:<ul><li>
Performance Metrics: Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. Continuously strive to improve skills and knowledge through training and professional development opportunities</li><li>
Financial Needs Assessment: Conduct comprehensive financial assessments for customers to identify areas for improvement and opportunities for growth. Analyze customer accounts, transactions, and behaviors to offer personalized recommendations</li><li>
Operational Soundness: Ensure compliance with all banking regulations, policies, and procedures. Provide leadership while ensuring efficiency and accuracy in all operational activities and financial center security. Proactively identify areas for improvement and implement strategies to enhance operational effectiveness</li><li>
Leadership Portraying the Northwest Bank Culture: Deliver exceptional customer service experiences. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones</li><li>
Customer Engagement: Initiate proactive conversations with customers to build rapport and understand their financial objectives. Utilize active listening skills to uncover opportunities to enhance their financial well-being</li><li>
Relationship Building: Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance</li><li>
Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information</li><li>
Ensure compliance with Northwest&rsquo;s policies and procedures, and Federal/State regulations</li><li>
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency</li><li>
Work as part of a team</li><li>
Work with on-site equipment</li><li>
Responsible for adherence to all security and dual control processes, daily branch tasks, and branch opening and closing tasks as needed</li><li>
Complete other duties and special projects as requested by management</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>
Ability to establish effective working relationships among team members and participate in solving problems and making decisions</li><li>
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written</li><li>
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information</li><li>
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information</li><li>
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas</li></ul>
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:<ul><li>
High school diploma or equivalent preferred</li></ul>
Work Experience:<ul><li>
1 year banking and/or retail experience preferred</li><li>
Sales experience preferred</li><li>
Customer Service experience preferred</li></ul></div> 
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

<div>IL0511 Chicago LPO, OH0713 NW Bancshares HQ 
Job Description
About Northwest Sponsor Finance (NSF) 
Northwest Sponsor Finance (&ldquo;NSF&rdquo;), a division of Northwest Bank, provides senior credit facilities to private equity backed companies in the lower middle market. NSF&rsquo;s professionals have collectively completed 200+ transactions representing $1B+ in commitments. As we continue to grow, we&rsquo;re seeking an Analyst/Associate/Senior Associate to join our team and help underwrite and manage sponsor backed transactions across diverse industries.
Why This Role
You&rsquo;ll work side by side with senior investment professionals from first look through close&mdash;and beyond. Expect meaningful reps in diligence, underwriting, financial modeling, credit memos, and documentation, plus portfolio management including upsizes, add ons, and amendments. You&rsquo;ll see the full deal lifecycle, get direct exposure to sponsors and management teams, and have a real voice in credit decisions.
Essential Functions<ul><li>
 Support the underwriting of credit facilities, including preparation of written documents including internal screen and other memos, term sheets and proposal letters, and credit approval presentations</li><li>
Participate in the communication with transaction stakeholders including internal management and credit partners, subordinated lenders, private equity sponsors, and company/borrower</li><li>
Prepare and manage financial models to support underwriting transactions.</li><li>
Conduct industry research to supplement diligence materials and third-party reports</li><li>
Assist with the support, preparation, and presentation of monthly portfolio company reviews</li><li>
Ensure compliance with Northwest&rsquo;s policies and procedures, and Federal/State regulations</li><li>
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency</li><li>
Work as part of a team</li><li>
Work with on-site equipment</li></ul>
Preferred Education and Work Experience<ul><li>
Bachelor's Degree in Finance, Accounting, Economics, or related field</li><li>
2-6 years Due Diligence Accounting, Leveraged Finance, Investment Banking, Private Equity, or Private Credit/Direct Lending</li></ul> 
General Employee Knowledge, Skills, and Abilities<ul><li>
 Ability to establish effective working relationships among team members and participate in solving problems and making decisions
 </li><li>Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
</li><li>Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information</li><li>
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information</li><li>
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
</li><li>Excellent written and verbal communications skills.</li><li>
Ability to multi-task and manage time and workload efficiently.</li><li>
Strong work ethic and attention to detail.</li><li>
Demonstrates effective working relationship with teammates.</li><li>
Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint)</li></ul>
This role can be based from our Columbus, Ohio, or Chicago, Illinois, hub locations. 
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

Sponsor Finance Analyst/Associate/Senior Associate

Join Northwest Bank and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Northwest Bank

About Company

Teller - Full time

Financial Center Banker

Financial Center Banker

Financial Center Banker

Sponsor Finance Analyst/Associate/Senior Associate