Qureos Mentor

Northwest Senior & Disability Services

Job Details
 <ul>
<li>Recruitment Closes: 07/23/2026</li>
<li>Starting Salary: $4879 per month*</li>
<li>Benefits: Medical, Dental, Retirement, Paid Leave and more</li>
<li>FTE: Full-time</li>
<li>FLSA status: Non-exempt</li>
<li>Unit: OPI</li>
<li>Location: Warrenton, OR</li>
<li>Reports to: Program Manager</li>
<li>Union status: Represented</li>
<li>Salary placement is based on education, training, and relevant experience, consistent with the agency's pay practices.</li>
</ul>
Join Our Team!
 
NorthWest Senior and Disability Services (NWSDS) is a local intergovernmental agency dedicated to supporting older adults and people with disabilities through programs that promote dignity, choice, and independence. We are seeking individuals who are committed to public service, value teamwork, and provide respectful, high-quality service to the communities we serve.
 
We Offer Excellent Benefits
 
Agency-Sponsored: 
<ul>
<li>Medical and Dental Insurance – 100% paid for employees and 90–98% covered for dependents</li>
<li>Generous Paid Time Off and holidays</li>
<li>Public Employees Retirement System (PERS) participation</li>
<li>Employee Assistance Program (EAP)</li>
<li>Long-Term Disability Insurance</li>
<li>Supportive and collaborative work culture</li>
</ul>
Employee-Sponsored: 
<ul>
<li>Deferred Compensation (457 Plan)</li>
<li>Life Insurance</li>
<li>Short-Term Disability Insurance</li>
<li>Supplemental Plans such as accident, critical illness, and legal coverage</li>
</ul>
General Description
 
This position plays an important role in supporting older adults and individuals with disabilities by assessing service needs, developing care plans, and coordinating services that promote health, safety, independence, and quality of life. Case Managers work directly with consumers and collaborate with community partners to connect individuals with resources and services that best meet their needs.
 
Essential Duties
 <ul>
<li>Meet with consumers to assess service needs, daily living activities, and identify appropriate support options.</li>
<li>Develop individualized care plans in accordance with program requirements and consumer needs.</li>
<li>Coordinate services such as in-home care, residential services, transportation, medical supplies, and community resources.</li>
<li>Monitor consumer needs and update care plans as circumstances change.</li>
<li>Complete required assessments, documentation, and case records in Agency and State systems.</li>
<li>Work closely with Agency staff, providers, healthcare partners, and community organizations to support consumers.</li>
<li>Help consumers address environmental, medical, or social concerns and connect them with available local resources.</li>
<li>Maintain confidentiality and comply with Agency policies, privacy regulations, and mandatory reporting requirements.</li>
<li>Provide respectful and responsive customer service to consumers, providers, and community partners.</li>
</ul>
(FOR BILINGUAL POSITIONS ONLY)
 <ul>
<li>Communicate directly with consumers whose primary language is not English.</li>
<li>Interpret and explain forms, services, and program information in the identified language pair.</li>
<li>Translate written materials as needed.</li>
</ul>
Minimum Qualifications
 A qualified applicant will have a minimum of four (4) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required. The following qualifications meeting the minimum requirements will be considered:
 <ul>
<li>Bachelor’s degree in social sciences or any related field</li>
<li>Work or volunteer experience working directly with consumers in social service type settings. Experience can be substituted for education.</li>
<li>Any combination of related education and relevant work experience equaling at least four (4) years</li>
</ul>
(FOR BILINGUAL POSITIONS ONLY)
 <ul>
<li>Successful completion of a language proficiency test</li>
</ul>
While not required, experience working with seniors, adults with disabilities, or other vulnerable populations is a plus.
 
Other Requirements
 
Driving for Agency Business. Positions that require driving must possess a valid driver’s license and maintain an acceptable driving record. May require proof of personal automobile liability insurance in accordance with ORS Chapter 806 and use of a personal vehicle.
 Background Check. Employment is contingent upon successful completion of a criminal history check. Conviction of a crime does not automatically disqualify an individual from employment. Some positions may require additional screening, including but not limited to state or national fingerprint-based background checks.
 Mandatory Reporting and Confidentiality. Must comply with confidentiality requirements and mandatory reporting obligations related to vulnerable populations.
 
Knowledge, Skills, and Abilities
 <ul>
<li>Knowledge of or ability to learn social service programs and resources available to older adults and individuals with disabilities.</li>
<li>Ability to assess consumer needs, gather information, and make sound service recommendations.</li>
<li>Strong organizational skills with the ability to manage multiple cases and deadlines.</li>
<li>Effective written and verbal communication with consumers, families, providers, and community partners.</li>
<li>Ability to document clearly and maintain accurate case records.</li>
<li>Problem-solving and decision-making skills in a professional service environment.</li>
<li>Ability to build working relationships and provide respectful, person-centered customer service.</li>
</ul>
Work Environment and Physical Demands
 <ul>
<li>Work is performed both in an office setting and in the community.</li>
<li>Regular computer and telephone use.</li>
<li>Frequent interaction with consumers, providers, and community partners.</li>
<li>Occasional travel to homes, care settings, and community service locations.</li>
<li>Frequent sitting, talking, hearing, and repetitive hand movement.</li>
<li>Occasional standing, walking, reaching, bending, and lifting (up to 20 lbs).</li>
<li>Interaction with diverse populations in office and community settings, including occasional exposure to contagious illness, challenging behavior, or domestic animals.</li>
</ul>
This job description serves as a general guide to the duties and responsibilities of the position and does not include every task or assignment. Employees may be required to perform other duties as needed, including temporary assignments in other offices or areas, and are expected to follow other job-related instructions from their manager.
 
Reasonable accommodations will be provided as needed.
 
Job descriptions are subject to change.

Case Manager, OPI Focused 471-07-26

<div><div><div><h1 class="jobSectionHeader">Case Manager 232-04-26</h1>
<ul><li><ul><li>Job Tracking ID: 512378-910070</li>
<li>Job Location: Salem, OR</li>
<li>Job Type: Full-Time/Regular</li>
</ul></li><li><ul><li>Date Updated: April 10, 2026</li>
<li>Starting Date: ASAP</li></ul></li></ul></div></div><div><div><div><div><div> 
</div></div></div><div><div>
</div></div><div><div><h2 class="jobSectionHeader">Job Description:</h2>
MAKE A DIFFERENCE with us.
About Us

NorthWest Senior and Disability Services (NWSDS) is a local intergovernmental agency that empowers seniors and adults with disabilities through programs that promote dignity, choice, and independence. We are seeking qualified applicants for multiple full-time, permanent Case Manager positions based in our Salem office.

Recruitment #: 232-04-26

Closes: April 24, 2026

Location: Salem, OR

Salary: $4,879 - $6,539 per month

(Salary placement will be based on education, training, and relevant experience in accordance with the agency&rsquo;s pay equity analysis and internal compensation practices)

 Generous Benefit Package Includes

Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-time off including vacation, sick leave, personal leave, and holidays, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, Employment qualifies for Public Service Loan Forgiveness Program (PSLF).

General Description
Provides professional social services to seniors and adults with disabilities. Responsible for assessing needs, developing and monitoring service plans, and coordinating resources to promote independence, dignity, and choice.

Essential Functions

(This list of duties is a representative sample of work appropriate to this class and does not include all the duties that may be assigned to a particular position.)
<ul>
<li>Conduct assessments to determine eligibility and service needs using approved state tools (e.g., Oregon ACCESS, CAPS).</li>
<li>Develop, implement, and update person-centered care plans in accordance with regulations and agency policy.</li>
<li>Coordinate services such as in-home care, residential placements, transportation, and medical or social supports.</li>
<li>Monitor consumer progress, reassess needs, and adjust service plans as needed.</li>
<li>Maintain accurate and timely case documentation and reporting.</li>
<li>Collaborate with internal teams and community partners to support consumers&rsquo; wellbeing.</li>
<li>Provide information, referrals, and technical assistance to consumers, families, and providers.</li>
<li>Ensure compliance with confidentiality, privacy, and mandatory reporting requirements.</li></ul>
<h3 class="jobSectionHeader">Knowledge, Skills, and Abilities</h3>
<ul><li>Knowledge of social service programs, community resources, and eligibility requirements.</li>
<li>Ability to interpret and apply state and federal rules and regulations.</li>
<li>Strong communication, organization, and problem-solving skills.</li>
<li>Ability to work effectively with diverse populations and in a team environment.</li>
<li>Commitment to the agency&rsquo;s mission and core values of integrity, professionalism, service, and compassion.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader">Experience and Skills:</h2>
Minimum Qualifications - Experience and Education

A qualified applicant will have a minimum of four (4) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required. Any combination of the following qualifications will be considered:
<ul>
<li>Bachelors degree in social sciences or any related field</li>
<li>Experience working directly with consumers in social service type settings.</li></ul>

 Special Requirements
<ul>
<li>Background Check. All positions must pass a basic criminal history check. Conviction of a crime may not necessarily prohibit employment. Some may require additional clearance, including but not limited to national or state fingerprinting.</li>
<li>Driving for Agency Business. Applicants must possess a current driver's license in their state of residence and acceptable driving history. May require proof of personal automobile liability insurance [ORS Chapter 806] and use of a personal vehicle for business use.</li></ul>

Work Environment and Physical Demands

Case Managers work in both office and community settings to meet the needs of consumers. The position involves a combination of desk-based tasks, in-person visits, and collaboration with community partners. Work is performed in an office environment as well as in the community, including consumers&rsquo; homes, care facilities, and partner agency sites. The noise level is typically moderate and consistent with a standard office environment. The position requires regular travel within the service area using an agency or personal vehicle. Work may be subject to frequent interruptions and occasional exposure to emotional or crisis situations. Contact with the public in homes, facilities, or community settings may involve exposure to contagious illnesses, domestic animals, or individuals experiencing behavioral or emotional distress.

Case Managers are regularly required to sit, stand, walk, reach, bend, talk, and hear. The position involves frequent use of hands for computer work, documentation, and telephone communication. Occasional lifting or carrying of materials or equipment weighing up to 20 pounds may be required. The position also requires the ability to perform tasks involving fine motor skills and sustained attention. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Supervisory Responsibilities

None. 


Classification: Case Manager 
Salary Range: R21

FLSA Status: Non-Exempt 


Location: Salem

Reports to: Program Manager

Union Status: Represented

Last Revision: January 2026 


This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other duties as assigned, including work in other Agency unit/location to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently.</div></div></div></div></div>

Case Manager

<div>Job Description: 
 
Shift: First Shift,Mon,Tue,Wed,Thu,Fri 
MAKE A DIFFERENCE with us.
About Us
NorthWest Senior and Disability Services (NWSDS) is a local intergovernmental agency that empowers seniors and adults with disabilities through programs that promote dignity, choice, and independence. We are seeking qualified applicants for multiple full-time, permanent Case Manager positions based in our Salem office.
Recruitment #: 232-04-26
Closes: April 24, 2026
Location: Salem, OR
Salary: $4,879 - $6,539 per month
(Salary placement will be based on education, training, and relevant experience in accordance with the agency's pay equity analysis and internal compensation practices)
Generous Benefit Package Includes
Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-time off including vacation, sick leave, personal leave, and holidays, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, Employment qualifies for Public Service Loan Forgiveness Program (PSLF).
General Description
Provides professional social services to seniors and adults with disabilities. Responsible for assessing needs, developing and monitoring service plans, and coordinating resources to promote independence, dignity, and choice.
Essential Functions
(This list of duties is a representative sample of work appropriate to this class and does not include all the duties that may be assigned to a particular position.)
<ul><li>Conduct assessments to determine eligibility and service needs using approved state tools (e.g., Oregon ACCESS, CAPS).</li><li>
Develop, implement, and update person-centered care plans in accordance with regulations and agency policy.</li><li>
Coordinate services such as in-home care, residential placements, transportation, and medical or social supports.</li><li>
Monitor consumer progress, reassess needs, and adjust service plans as needed.</li><li>
Maintain accurate and timely case documentation and reporting.</li><li>
Collaborate with internal teams and community partners to support consumers' wellbeing.</li><li>
Provide information, referrals, and technical assistance to consumers, families, and providers.</li><li>
Ensure compliance with confidentiality, privacy, and mandatory reporting requirements.</li></ul><h3 class="jobSectionHeader">
Knowledge, Skills, and Abilities</h3><ul><li>
Knowledge of social service programs, community resources, and eligibility requirements.</li><li>
Ability to interpret and apply state and federal rules and regulations.</li><li>
Strong communication, organization, and problem-solving skills.</li><li>
Ability to work effectively with diverse populations and in a team environment.</li><li>
Commitment to the agency's mission and core values of integrity, professionalism, service, and compassion.</li></ul> 

Experience and Skills:
Minimum Qualifications - Experience and Education
A qualified applicant will have a minimum of four (4) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required. Any combination of the following qualifications will be considered:
<ul><li>Bachelors degree in social sciences or any related field</li><li>
Experience working directly with consumers in social service type settings.</li></ul>
Special Requirements<ul><li>
Background Check. All positions must pass a basic criminal history check. Conviction of a crime may not necessarily prohibit employment. Some may require additional clearance, including but not limited to national or state fingerprinting.</li><li>
Driving for Agency Business. Applicants must possess a current driver's license in their state of residence and acceptable driving history. May require proof of personal automobile liability insurance [ORS Chapter 806] and use of a personal vehicle for business use.</li></ul>
Work Environment and Physical Demands
Case Managers work in both office and community settings to meet the needs of consumers. The position involves a combination of desk-based tasks, in-person visits, and collaboration with community partners. Work is performed in an office environment as well as in the community, including consumers' homes, care facilities, and partner agency sites. The noise level is typically moderate and consistent with a standard office environment. The position requires regular travel within the service area using an agency or personal vehicle. Work may be subject to frequent interruptions and occasional exposure to emotional or crisis situations. Contact with the public in homes, facilities, or community settings may involve exposure to contagious illnesses, domestic animals, or individuals experiencing behavioral or emotional distress.
Case Managers are regularly required to sit, stand, walk, reach, bend, talk, and hear. The position involves frequent use of hands for computer work, documentation, and telephone communication. Occasional lifting or carrying of materials or equipment weighing up to 20 pounds may be required. The position also requires the ability to perform tasks involving fine motor skills and sustained attention. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Supervisory Responsibilities
None.
<div><div><div>Classification: Case Manager 
</div></div> 
<div>Salary Range: R21 
FLSA Status: Non-Exempt 
</div> 
<div>Location: Salem 
</div> 
<div>Reports to: Program Manager 
Union Status: Represented 
</div> 
<div>Last Revision: January 2026 
</div> 
</div>This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other duties as assigned, including work in other Agency unit/location to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently.
 
From: NorthWest Senior &amp; Disability Services</div>

Case Manager 232-04-26

Join Northwest Senior & Disability Services and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Northwest Senior & Disability Services

About Company

Case Manager, OPI Focused 471-07-26

Case Manager

Case Manager 232-04-26