Qureos Mentor

Orlando Health

<div>Position Summary:
<div><b>
Department:</b> Information Technology</div><div><b>
Status:</b> Full-Time</div><div><b>
Shift:</b> Monday - Friday, hybrid (<i>Candidate needs to reside within Central FL</i>)</div><div><b>
Location: </b>Downtown Orlando</div><div><b><i>
This role will report within the IT PMO department and will work closely with the Orlando Health Clinical Engineering team to determine requirements and help implement solutions for a variety of areas within the hospital network.</i></b></div><div></div><div><br>
At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida&rsquo;s east to west coasts and beyond.</div><div></div><div><b><br>
ORLANDO HEALTH - BENEFITS &amp; PERKS:</b></div><div><b>
All Inclusive Benefits (start day one)</b></div><ul><li>
Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.</li></ul><div><b>
Forbes Recognizes Orlando Health as a Best-In-State Employer</b></div><ul><li>
Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. <i>&quot;We are proud to be named once again as a best place to work,&quot;</i> said Karen Frenier, VP (HR). &quot;This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.</li></ul><div><b>
Employee-centric</b></div><ul><li>
Orlando Health has been selected as one of the &ldquo;Best Places to Work in Healthcare&rdquo; by Modern Healthcare</li></ul><div></div><div><b><br>
Position Summary</b></div><div>
The Senior Business Analyst will lead the business/end users and IT systems development teams for business needs requiring IT based solutions including: identifying and analyzing business needs, creating functional and technical specifications/requirements documentation, defining scope and objectives, making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology, researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices), and translating business requirements into application requirements to parallel overall business strategies.</div><div></div><div><b><br>
The ideal candidate should posses experience and skills related to:</b></div><ul><li>
Clinical Engineering
</li><li>Nurse call systems</li><li>
Hospital grade televisions</li><li>
Commercial grade televisions and displays</li><li>
Access control systems and processes</li><li>
Digital signage</li><li>
Low Voltage (LV) vendor management</li><li>
Audio Video (AV) systems</li><li>
Camera systems/ and camera system management</li><li>
Medical equipment</li><li>
Network and PC</li><li>
General LV electronics</li><li>
Blueprint review and analysis</li></ul>
Responsibilities:
<div><b>
Essential Functions</b></div><ul><li>
Serve as a trusted partner to the supported business functions, plan and coordinate IT operational or project-based initiatives that automate processing or improve business systems.
</li><li>Manages relationships with customers, project managers, IT and business staff, and all levels of management.
</li><li>Facilitate meetings with customers to actively solicit, analyze, and document customer requirements, define the business problem and the primary objectives.
</li><li>Develop and improve business processes, assisting with the development of informative &ldquo;value based&rdquo; metrics within IT and business functions.
</li><li>Create process flow mapping; studying system capabilities, identifying the current and future state processes.
</li><li>Identifies, proposes and influences business solutions, negotiates deliverables and requirements that may impact multiple business customers or functions.
</li><li>Act as liaison to assist in the identification of process improvements, solution design, testing and implementation of technically based projects of various size, scope and complexity.
</li><li>Analyze business customer operations, to understand strengths and weaknesses, to determine opportunities to automate processes and functions.
</li><li>Formulate solutions, processes and procedures with the goal of strengthening current state or determining future state business strategies.
</li><li>Gather customer requirements with senior level management and ensuring agreement between customer and project team on requirements for project deliverables.
</li><li>Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
</li><li>Work with the Business Relationship Leadership in defining and documenting high level plans for IT engagement, including goals, summary requirements and product/project roadmaps.
</li><li>Establish system specifications and objectives, based on business requirements and cost effectiveness, and provides recommendations to management.
</li><li>Manage multiple business requirements, priorities and customers&rsquo; expectations.
</li><li>Construct workflow charts and diagrams; studying system capabilities; writing specifications.
</li><li>Improve systems by studying current practices; designing modifications.
</li><li>Recommend controls by identifying problems; writing improved procedures.
</li><li>Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
</li><li>Prepare technical reports by collecting, analyzing and summarizing information and trends.
</li><li>Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
</li><li>Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
</li><li>Provides analytical leadership; defines and enforces standards/best practices and uses their advanced knowledge of Business Analysis practices and techniques to guide team members.
</li><li>Acts as a coach and mentor to other less experienced Business Analyst team members.
</li><li>Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
</li><li>Maintains compliance with all Orlando Health policies and procedures.</li></ul><div><b>
Other Related Functions</b></div><ul><li>
Maintains current knowledge of HIPAA, privacy and confidentiality standards to ensure both vendor and internally developed software are compliant</li></ul>
Qualifications:
<div><b>
Education/Training</b></div><ul><li>
Bachelor&rsquo;s degree required. Associate&rsquo;s degree and two (2) years of directly related work experience may substitute for theBachelor&rsquo;s degree (in addition to the requirements listed in the Experience section). High School Diploma or equivalent and four (4) years of directly related work experience may also substitute for the Bachelor&rsquo;s degree (in addition to the requirements listed in the Experience section).
</li><li>Strong understanding of information systems, business processes, the key drivers and measures of success for the relevant business.
</li><li>Demonstrated experience in critical thinking and problem-solving skills.</li></ul><div><b>
Licensure/Certification</b>
<br>
None.</div><div><b><br>
Experience</b></div><ul><li>
Four (4) years of business analysis experience, ideally in healthcare, with the ability to communicate effectively at all organizational levels.
</li><li>A minimum of four (4) years of IT experience in a multi-facility healthcare system.</li></ul></div>

Senior Technical Business Analyst

<div>Position Summary:
<div>
Orlando Health Physician Associates</div><div></div><div><br>
One of the largest primary care provider (PCP) groups in Central Florida, Orlando Health Physician Associates comprises the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers also can refer and coordinate care throughout the system&rsquo;s integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same-day, next-day and virtual appointments.</div><div></div><div><br>
Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida&rsquo;s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.</div><div></div><div><br>
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. &ldquo;Orlando Health Is Your Best Place to Work&rdquo; is not just something we say, it&rsquo;s our promise to you!</div><div></div><div><br>
The Registered Nurse administers patient care in an area where patients come for treatment and typically return home the same day or care takes place in a post-acute transitional care setting.</div><div></div><div><b><br>
The address is 9679 Lake Nona Village Place, Orlando, FL 32827</b></div><div></div><div><b><br>
The schedule is as early as 7:30am-8am and as late as 5pm, Monday - Friday.</b></div><br>
<div></div>
Responsibilities:
<div><b>
Essential Functions:</b></div><ul><li>
Utilizes the unique knowledge, skills, and competencies required in ambulatory care nursing practice to promote wellness, restore health, address health-related situational problems and/or support end-of-life care.</li><li>
Assesses patients&rsquo; needs and applies current ambulatory care nursing knowledge and evidence-based nursing practice when developing an individualized plan of care for each patient.</li><li>
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on assigned unit.</li><li>
Demonstrates knowledge of the principles of growth and development over the life span, assesses the data reflective of the patient&rsquo;s status and interprets the necessary information needed to identify each patient&rsquo;s requirements relative to age-specific
<br>
needs.</li><li>
Prescribes, delegates, coordinates, and documents patient care in a knowledgeable, skillful, and consistent manner.</li><li>
This includes but is not limited to patient assessment, education, medication administration, treatments, and patient safety.</li><li>
Demonstrates competency in nursing skills and use of patient care/unit equipment as defined by unit-specific requisite skills.</li><li>
Prioritizes patient care in an ongoing manner in accordance with Evidence-Based Practice Standards of Care.</li><li>
Practices effective problem identification and resolution.</li><li>
Delegates tasks and duties to healthcare team members in accordance with the patient&rsquo;s needs and the team member&rsquo;s capabilities and qualifications.</li><li>
Communicates appropriate information regarding patient condition or unit concerns to other health care team members.</li><li>
Maintains a safe and caring environment for both patients and family.</li><li>
Integrates patient and family education throughout the delivery of care.</li><li>
Participates in Process Improvement activities as assigned.</li><li>
Demonstrates awareness of legal issues, patients&rsquo; rights and compliance with the standards of regulatory and accrediting agencies.</li><li>
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.</li><li>
Maintains compliance with all Orlando Health policies and procedures.</li></ul><div><b>
Other Related Functions:</b></div><ul><li>
The professional nurse contributes to the knowledge and skills of others, and the continuous improvement of the quality of health care practice and organizational outcomes.</li><li>
Participates and may lead unit level and/or organizational level committees of nursing practice and performance improvement.</li><li>
Participates in department and organizational peer review, mentoring, and coaching regarding professional practice or role performance.</li><li>
Practices efficient use of supplies and maintains a clean, safe, and organized unit.</li><li>
Provides input into staff development needs, hospital and/or nursing committees, nursing research activities, and performance management activities of co-workers and self.</li><li>
Assumes responsibility for one&rsquo;s own professional development and continuing education.</li><li>
Performs all other duties as assigned.</li></ul>
Qualifications:
<div><b>
Education/Training:</b></div><ul><li>
Graduate of an approved school of nursing.</li><li>
Meets all mandatory, developmental, and performance competency requirements for Orlando Health and unit/department.</li></ul><div><b>
Licensure/Certification:</b></div><ul><li>
Maintains current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).</li><li>
Maintains current BLS/Healthcare Provider certification.</li><li>
ACLS, NRP, PALS, TNCC are required for certain areas.</li></ul><div><b>
Experience:</b></div><ul><li>
1 year experience required unless approved by AVP level or above.</li></ul></div>

Registered Nurse-Endocrinology-Behavorial Health-Family Medicine-Lake Nona-Orlando Health Physician Associates

<div>Position Summary:
<div>
The clinical quality specialist serves as a member of the quality team coordinating and support quality activities and projects.</div>
Qualifications:
<div><b>
Education/Training</b><br>
Bachelor&rsquo;s degree<br>
<br>
<b>Licensure/Certification</b><br>
Registered Nurse, Respiratory Therapy, Pharmacy with the Florida Department of Health or degree in health, life sciences or healthcare
<br>
administration.<br>
Certification as a Professional in Healthcare Quality Certification (CPHQ), Patient Safety (CPPS), or as a Nurse Executive (NE-BC) within
<br>
1 year of hire.<br>
<br>
<b>Experience</b><br>
Five (5) years&rsquo; experience in acute care.</div>
Responsibilities:
<div><b>
Essential Functions</b><br>
<ul><li>Coordinates and supports quality and safety activities and process improvement assigned by the Chief Quality Officer or
</li></ul>administrative designee.<br>
<ul><li>Responsible for facilitating activities towards board quality goals by developing strategies, improvement plans and presentations
</li></ul>consistent with improvement in board quality and safety goals.
<br>
<ul><li>Collaborates with leadership, clinical leaders and staff to plan and support a robust quality and safety program.</li><li>Works in cooperation with other members of the quality team including risk management, infection prevention, regulatory, data</li></ul>
analytics, education and operational effectiveness to achieve improved outcomes.
<br>
<ul><li>Establishes and maintains an open and positive working relationship with physicians, nurses and allied leaders and team members.</li><li>Participates and or leads interdisciplinary teams, related to quality and patient safety as appropriate.</li><li>Works in the practice environment to identify process and practice opportunities for improvement.</li><li>Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety and is in
</li></ul>compliance with the requirements of the various regulatory agencies.<br>
<ul><li>Works collaboratively with the executive team to implement quality and safety initiatives for the staff.
</li><li>Assists in the development of appropriate policies and procedures related to quality and patient safety.</li><li>Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient
</li></ul>safety activities.<br>
<br>
<b>Other Related Functions</b><br>
<ul><li>Provides education and training related to quality and patient safety.
</li><li>Produces reports to meet the needs of the physicians, practice managers and leadership that will facilitate the identification of areas
</li></ul>of improvement opportunity within OH and/or document progress of improvement activities.<br>
<ul><li>Serves as a resource for the staff as related to quality and safety, and to observe the daily operations within the practices to identify
</li></ul>potential areas for process improvement or enhancements to patient safety.<br>
<ul><li>Demonstrates initiative and situational leadership skills.
</li><li>Embraces, communicates and promotes effective change.
</li><li>Maintains appropriate skill level in using current and future data platforms used by Orlando Health.</li></ul></div></div>

Clinical Quality Specialist II

<div>Position Summary:
<p></p><p>
As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region&rsquo;s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas &mdash; including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care &mdash; from the respective accrediting organizations, and recently was named in the 2023 <i>Becker's Hospital Review </i>&ldquo;60 Hospitals and Health Systems with Great Oncology Programs&rdquo; list.</p><p></p><p><br>
Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida&rsquo;s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.</p><p>
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. &ldquo;Orlando Health Is Your Best Place to Work&rdquo; is not just something we say, it&rsquo;s our promise to you.</p><div></div><div><b><br>
Position Summary</b><br>
The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site.</div><div></div><div><b><br>
**This position is for Downtow. Work schedule in Monday - Friday, 8:00 am - 4:30 pm**</b></div>
Responsibilities:
<div><b>
Essential Functions</b></div><div><ul><li><br>
The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
</li><li>Oversees scheduling patients and improved access for patients to the practice.
</li><li>Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
</li><li>Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
</li><li>Assists in development, administration and support of organizational policies and procedures. Implements and monitors projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and /or Operations Manager.
</li><li>Assist physician(s) with creation of strategies for efficiency and growth of the practice.
</li><li>Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes
</li></ul>practice development.
<br>
<ul><li>Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
</li><li>Develop systems knowledge, including practice management systems and electronic medical records where applicable.
</li><li>Proficient in word processing, spreadsheet development, and presentation skills required.
</li><li>Strong interpersonal, customer service, and supervisory skills required.</li><li>Provides department level orientation to new team members to include system software, telephone processes and protocols,
</li></ul>office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching
<br>
plans.<br>
<ul><li>Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.</li><li>Maintains compliance with all Orlando Health policies and procedures.</li></ul></div><div><b><br>
Other Related Functions</b><br>
<ul><li>Educates and supervises staff.
</li><li>Provides necessary documentation relating to policies and procedures.
</li><li>Maintains confidentiality of data and information.
</li><li>Functions as a member of the medial office management team.
</li></ul></div>Qualifications:
<div><b>
Education/Training</b></div><div><br>
High school graduate or equivalent.</div><div><b><br>
Licensure/Certification</b></div><div><br>
None.</div><div><b><br>
Experience</b></div><div><br>
Three (3) years&rsquo; experience in a physician office setting.</div></div>

Supervisor, Medical Practice - Orlando Health Cancer Institute - Surgical Clinical Staff

Join Orlando Health and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Orlando Health

ABOUT_COMPANY

Senior Technical Business Analyst

Registered Nurse-Endocrinology-Behavorial Health-Family Medicine-Lake Nona-Orlando Health Physician Associates

Clinical Quality Specialist II

Supervisor, Medical Practice - Orlando Health Cancer Institute - Surgical Clinical Staff