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Osha Thai Kitchen

Job Description: Hostess / HostThe Hostess is responsible for creating a warm and welcoming first impression for every guest. This position manages the front door, seating flow, reservations, waitlist, and guest communication to help the restaurant run smoothly and provide excellent customer service.Key ResponsibilitiesGreet guests warmly as they enter the restaurant and thank them as they leave.Manage reservations, walk-ins, and the waitlist in an organized and professional manner.Seat guests according to server rotation, table availability, and restaurant flow.Communicate accurate wait times to guests and keep them updated during busy periods.Answer phone calls professionally and assist with reservations, general questions, and takeout inquiries when needed.Keep the host stand, menus, and front entrance clean and organized.Assist servers and managers by helping guests with basic requests.Monitor dining room activity and communicate with servers, bussers, and managers to ensure smooth seating and service.Handle guest concerns politely and notify the manager when needed.Support the team during busy periods by helping with menus, to-go orders, cleaning tables, or other tasks as assigned.QualificationsFriendly, professional, and welcoming personality.Strong communication and customer service skills.Ability to stay calm and organized in a fast-paced restaurant environment.Basic phone etiquette and ability to manage reservations or waitlist systems.Reliable, punctual, and able to work evenings, weekends, and holidays as needed.Previous restaurant or customer service experience is preferred but not required.Physical RequirementsAbility to stand and walk for long periods of time.Ability to move quickly and safely through the restaurant.Ability to lift or carry menus, small supplies, or light items as needed.Job SummaryThe Hostess plays an important role in the guest experience by making sure every guest feels welcomed, seated properly, and cared for from the moment they arrive. This position requires professionalism, teamwork, organization, and a positive attitude.Pay: $15.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Host/Hostess

Join Osha Thai Kitchen and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Osha Thai Kitchen

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Host/Hostess