Qureos Mentor

PaxeraHealth

<div>PaxeraHealth Corp. is looking for an HR to join our team. This person will work to support the daily operations of the office.

The ideal person for this position has proven expertise in Human Resources. This includes benefits administration, talent acquisition, compensation, reporting, benefits and training. Candidates should be patient and compassionate, have excellent listening skills, and be able to multitask effectively.

Responsibilities:
<ul>
<li>Employee Records Management: Maintain accurate and up-to-date employee records, including hiring documents, contract renewals, and terminations in compliance with Egyptian labor law.</li>
<li>Social Insurance and Benefits: Manage employee benefits, including social insurance registration, health insurance plans, and leave entitlements. Ensure seamless enrollment and timely resolution of any issues.</li>
<li>Onboarding and Offboarding: Oversee the onboarding process, from preparing employment contracts to orientation. Facilitate smooth offboarding for departing employees, including exit interviews and clearance procedures.</li>
<li>Policy Compliance and Implementation: Implement and enforce HR policies in alignment with company goals and ensure all practices are compliant with Egyptian labor laws and regulations.</li>
<li>Attendance and Leave Management: Track and manage employee attendance records, sick leaves, annual leaves, and other absences. Address attendance issues in coordination with department heads.</li>
<li>Employee Relations: Act as a point of contact for employee inquiries related to HR policies, benefits, and other personnel matters. Support positive employee relations and handle grievances as needed.</li>
<li>HR Reporting and Documentation: Generate monthly and quarterly reports on employee attendance, and benefits utilization. Maintain organized and confidential HR documentation.</li>
</ul>
Requirements:
<ul>
<li>Has a previous experience in software industries is a Must.</li>
<li>Bachelor's degree in human resources, Business Administration or a related field required.</li>
<li>A minimum of three years of experience in Human Resources</li>
<li>Strong ability to multitask and remain calm in emergencies.</li>
<li>Superb conflict resolution skills</li>
<li>Ability to display integrity, professionalism, and confidentiality at all times.</li>
<li>Strong knowledge of laws and regulations</li>
<li>Familiarity with office equipment (i.e. printers, fax machines, projectors)</li>
<li>Proficiency in Microsoft Office (especially MS Excel and PowerPoint)</li></ul></div>

HR Personnel Specialist

<div><h3 class="jobSectionHeader">Job Summary:</h3>
The Renewal Account Manager-SaaS at PaxeraHealth Corp. is responsible for driving SaaS contract renewals and promoting value-added services to enhance customer success. This role is pivotal in maximizing retention, ensuring zero churn, and increasing renewal revenue through proactive engagement and tailored service solutions. 
Key Responsibilities: 
Sales &amp; Business Growth:<ul><li>
Develop and execute strategies to achieve and exceed service sales revenue targets.</li><li>
Drive SaaS contract renewals and promote upgrade plans for PaxeraHealth&rsquo;s solutions.</li><li>
Identify opportunities for upselling and cross-selling new features to existing customers.</li></ul>
Customer Retention &amp; Zero Churn:<ul><li>
Implement proactive engagement strategies to ensure customer satisfaction, long-term commitment as well as zero churn.</li><li>
Monitor customer experience, identify pain points, and collaborate with teams to resolve issues before they impact retention.</li><li>
Partner with the Customer Success team to enhance customer relationships and loyalty.</li></ul>
Customer Relationship Management:<ul><li>
Build strong relationships with partners, healthcare providers, hospitals, and imaging centers to understand their service needs.</li><li>
Act as the primary point of contact for service-related inquiries and contract negotiations.</li><li>
Ensure customer satisfaction through ongoing communication, consultation, and personalized support.</li></ul>
Collaboration &amp; Cross-Functional Coordination:<ul><li>
Work closely with Customer Care team to align service offerings with customer needs.</li><li>
Coordinate with Sales and Marketing to effectively promote service packages.</li><li>
Provide market insights and customer feedback to improve service offerings and drive innovation.</li></ul>
Market Analysis &amp; Reporting:<ul><li>
Analyze market trends and competitor offerings to enhance PaxeraHealth&rsquo;s service portfolio.</li><li>
Track and report service sales performance, providing insights for continuous improvement to management review</li></ul><h2 class="jobSectionHeader">
Job Requirements</h2><ul><li>
Bachelor&rsquo;s degree in Engineering, Healthcare Management, or a related field.</li><li>
7+ years of experience in SaaS renewals, account management, customer success, or subscription sales.</li><li>
Proven ability to drive contract renewals, upsell/cross-sell services, and achieve revenue targets.</li><li>
Strong focus on customer retention, satisfaction, and zero churn.</li><li>
Experience managing relationships with enterprise customers; healthcare IT experience is a plus.</li><li>
Excellent communication, negotiation, and relationship-building skills.</li><li>
Ability to collaborate cross-functionally with Customer Success, Sales, Marketing, and Support teams.</li><li>
Strong analytical skills with experience reporting on renewal performance and customer insights.</li><li>
Proficiency with CRM tools and SaaS business models.</li></ul> 

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Renewal Accounts Manager – SaaS

<div><h2 class="jobSectionHeader">Job Summary</h2>
We are looking for an experienced Software Team Lead (.NET Full-Stack) to lead, mentor, and contribute to a high-performing development team. The ideal candidate is hands-on, technically strong in .NET full-stack development, and capable of guiding architectural decisions while ensuring high code quality and timely delivery.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Technical Leadership</h3><ul><li>
Lead the design, development, and maintenance of full-stack applications using .NET technologies</li><li>
Make architectural and technical decisions aligned with business goals</li><li>
Ensure best practices in coding, security, performance, and scalability</li><li>
Conduct code reviews and ensure adherence to coding standards</li></ul><h3 class="jobSectionHeader">
Team Leadership</h3><ul><li>
Mentor and coach developers to grow technical and professional skills</li><li>
Plan and distribute tasks effectively within the team</li><li>
Support Agile/Scrum processes (sprint planning, stand-ups, retrospectives)</li><li>
Collaborate closely with Product Owners, QA, and other stakeholders</li></ul><h3 class="jobSectionHeader">
Development &amp; Delivery</h3><ul><li>
Actively contribute to development (hands-on coding)</li><li>
Troubleshoot complex technical issues</li><li>
Ensure timely delivery of features and bug fixes</li><li>
Continuously improve development processes and tools</li></ul><h2 class="jobSectionHeader">
Required Skills &amp; Experience</h2><h3 class="jobSectionHeader">
Technical Skills</h3><ul><li>
5+ years of experience in software development with .NET</li><li>
Strong expertise in:<ul><li>
C# / .NET Core / ASP.NET</li><li>
RESTful APIs and Web Services</li><li>
Front-end frameworks (e.g., Angular, React, or Vue.js)</li><li>
HTML5, CSS3, JavaScript/TypeScript</li></ul></li><li>
Experience with SQL Server and/or other relational databases</li><li>
Familiarity with CI/CD pipelines, Git, and DevOps practices</li><li>
Understanding of cloud platforms (Azure preferred)</li></ul><h3 class="jobSectionHeader">
Leadership &amp; Soft Skills</h3><ul><li>
Previous experience as a Team Lead or Senior Developer</li><li>
Strong communication and problem-solving skills</li><li>
Ability to balance hands-on development with leadership responsibilities</li><li>
Experience working in Agile/Scrum environments</li></ul><h2 class="jobSectionHeader">
Nice to Have</h2><ul><li>
Experience with microservices architecture</li><li>
Knowledge of Docker and Kubernetes</li><li>
Exposure to software security best practices</li><li>
Experience working in large-scale or enterprise systems</li></ul>
3W8kq2amQy</div>

Software Development Team Lead

Join PaxeraHealth and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PaxeraHealth

ABOUT_COMPANY

HR Personnel Specialist

Renewal Accounts Manager – SaaS

Software Development Team Lead