Qureos Mentor

Pet Supplies Plus

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Are you the pride of the litter with your knowledge and top-notch customer service? Do you buzz like a bee around a computer keyboard? Are you nuts about pets? If you'd like to be part of Pet Central (our Livonia, MI based headquarters), providing top notch support to our Neighbors (yes, our customers are our "Neighbors") ... then come work in the neighborhood you love!
 <br/>
 <br/>
 <strong>
  Responsibilities/Qualifications
  <br/>
  <br/>
 </strong>
 The full-time
 <strong>
  Customer Service Representative
 </strong>
 (
 <strong>
  Neighbor Service Coordinator)
 </strong>
 will be responsible for assisting with key initiatives designed to differentiate Pet Supplies Plus as a superior provider of customer service. This position will be responsible for responding to and disseminating incoming communication and information from Pet Supplies Plus Neighbors to the stores and key departments via email and phone.
 <br/>
 <br/>
 The
 <strong>
  Neighbor Service Coordinator
 </strong>
 key responsibilities include:
 <br/>
 <br/>
 <ul>
  <li>
   Answering neighbor requests or inquiries concerning store service, products, company loyalty programs and other services via phone and email.
  </li>
  <li>
   Working with stores and the field management team to resolve neighbor complaints in a timely, efficient and professional manner.
  </li>
  <li>
   Maintaining records of incoming neighbor contact (phone and email) and the nature of each inquiry.
  </li>
  <li>
   Providing reporting on inquiries and time to resolution.
  </li>
  <li>
   Improving neighbor retention through programs and service provided to the neighbor.
  </li>
  <li>
   Continually maintaining working knowledge of company services, promotions and programs.
  </li>
  <li>
   Handling product recalls.
  </li>
  <li>
   Advising neighbors on company information.
   <br/>
   <br/>
  </li>
 </ul>
 PAWsome
 <strong>
  Neighbor Service Coordinator
 </strong>
 candidates will have:
 <br/>
 <br/>
 <ul>
  <li>
   A High school diploma; degree preferred.
  </li>
  <li>
   3-5 years related experience and knowledge of service delivery.
  </li>
  <li>
   Strong customer service orientation.
  </li>
  <li>
   Proven ability to communicate effectively (through oral and written communication) with internal and external customers with the highest degree of professionalism, clarity, and diplomacy while being firm as the situation necessitates.
  </li>
  <li>
   Proven ability to work with minimal supervision.
  </li>
  <li>
   Demonstrated ability to multi-task.
  </li>
  <li>
   Ability to handle inquiries, and exercise good judgment in working with internal and external customers and apply critical thinking skills to solve problems.
  </li>
  <li>
   Ability to prioritize and execute tasks in a fast-paced environment.
  </li>
  <li>
   Proficiency in data entry.
  </li>
  <li>
   Solid MS Office products skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Company
  <br/>
  <br/>
 </strong>
 Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
 <br/>
 <br/>
 Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500&reg; list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com .
 <br/>
 <br/>
 <strong>
  EOE STATEMENT
  <br/>
  <br/>
 </strong>
 We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
 <br/>
 <br/>
 <strong>
  Min
  <br/>
  <br/>
 </strong>
 USD $17.00/Hr.
 <br/>
 <br/>
 <strong>
  Max
  <br/>
  <br/>
 </strong>
 USD $18.00/Hr.
</div>


Customer Service Representative - Remote Eligible

<div>Overview:
<div>
Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!</div>
Responsibilities/Qualifications:
<div>
As a <b>Store Team Member</b> at Pet Supplies Plus, you&rsquo;re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will</div><ul><li>
stop to help a neighbor select the perfect toy for a terrier that likes to chew</li><li>
review and compare the ingredient labels of several food brands for a concerned cat parent</li><li>
fit a squirming dachshund with the perfect harness</li><li>
educate a sixth grader on bird ownership</li><li>
stock shelves and ring up neighbors&rsquo; purchases</li><li>
feed all the furry pets and make sure their cages are spiffy</li></ul><div>
&hellip;all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You&rsquo;re PAWsome!</div><div></div><div><br>
A Pet Supplies Plus <b>Store Team Member</b> will likely do it all, but may specialize in any of the following areas:</div><div></div><div><b><br>
Cashier</b></div><ul><li>
Processing neighbors&rsquo; purchases with trustworthy accuracy and efficiency.</li><li>
Providing Preferred Pet Club membership information to ensure neighbors don&rsquo;t miss any outstanding offers.</li></ul><div></div><div><b><br>
Stocker</b></div><ul><li>
Safely unloading our delivery trucks using the proper equipment.</li><li>
Stocking shelves to ensure Fido always gets his favorite chew toy and treats.</li><li>
Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors&rsquo; cars.</li></ul><div></div><div><b><br>
Pet Care</b></div><ul><li>
Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals.</li><li>
Answering neighbor&rsquo;s questions on animal care to help them find or maintain the perfect pet.</li></ul><div></div><div><br>
The <b>Store Team Member</b> position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome <b>Store Team Member</b> candidates will:</div><ul><li>
Support each other by acting as back-up when extra help is needed.</li><li>
Be knowledgeable about animals and our products in order to provide outstanding neighborly service.</li><li>
Be flexible to work evenings, weekends and holidays.</li><li>
Candidates must pass a drug screening (in applicable states) and be 16 years or older.</li></ul><div>
Why Us:</div><br>
<div></div><ul><li>
Employee Discounts</li><li>
Flexible Schedules</li><li>
Pay Increases &amp; Pet Care Training Programs</li><li>
Promotion From Within Culture</li><li>
Medical, Dental &amp; Vision Plans (Full-Time)</li><li>
Health Savings &amp; Flexible Spending Accounts (Full-Time)</li></ul>
About Company:
<p>
Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.<br>
<br>
Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500&reg; list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.</p><p></p><p><b><br>
EOE STATEMENT</b></p><p>
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.</p>
Min: USD $17.00/Hr. Max: USD $18.00/Hr.</div>

Store Team Member (Cashier, Stocker, Animal Care)

<div>Overview:
<div>
Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!</div>
Responsibilities/Qualifications:
<div>
As a <b>Store Team Member</b> at Pet Supplies Plus, you&rsquo;re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will</div><ul><li>
stop to help a neighbor select the perfect toy for a terrier that likes to chew</li><li>
review and compare the ingredient labels of several food brands for a concerned cat parent</li><li>
fit a squirming dachshund with the perfect harness</li><li>
educate a sixth grader on bird ownership</li><li>
stock shelves and ring up neighbors&rsquo; purchases</li><li>
feed all the furry pets and make sure their cages are spiffy</li></ul><div>
&hellip;all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You&rsquo;re PAWsome!</div><div></div><div><br>
A Pet Supplies Plus <b>Store Team Member</b> will likely do it all, but may specialize in any of the following areas:</div><div></div><div><b><br>
Cashier</b></div><ul><li>
Processing neighbors&rsquo; purchases with trustworthy accuracy and efficiency.</li><li>
Providing Preferred Pet Club membership information to ensure neighbors don&rsquo;t miss any outstanding offers.</li></ul><div></div><div><b><br>
Stocker</b></div><ul><li>
Safely unloading our delivery trucks using the proper equipment.</li><li>
Stocking shelves to ensure Fido always gets his favorite chew toy and treats.</li><li>
Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors&rsquo; cars.</li></ul><div></div><div><b><br>
Pet Care</b></div><ul><li>
Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals.</li><li>
Answering neighbor&rsquo;s questions on animal care to help them find or maintain the perfect pet.</li></ul><div></div><div><br>
The <b>Store Team Member</b> position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome <b>Store Team Member</b> candidates will:</div><ul><li>
Support each other by acting as back-up when extra help is needed.</li><li>
Be knowledgeable about animals and our products in order to provide outstanding neighborly service.</li><li>
Be flexible to work evenings, weekends and holidays.</li><li>
Candidates must pass a drug screening (in applicable states) and be 16 years or older.</li></ul><div>
Why Us:</div><br>
<div></div><ul><li>
Employee Discounts</li><li>
Flexible Schedules</li><li>
Pay Increases &amp; Pet Care Training Programs</li><li>
Promotion From Within Culture</li><li>
Medical, Dental &amp; Vision Plans (Full-Time)</li><li>
Health Savings &amp; Flexible Spending Accounts (Full-Time)</li></ul>
About Company:
<p>
Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.<br>
<br>
Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500&reg; list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.</p><p></p><p><b><br>
EOE STATEMENT</b></p><p>
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.</p></div>

Join Pet Supplies Plus and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.