Qureos Mentor

Prisma Health

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides advanced technical support to end-users within Prisma Health. Responsible for diagnosing, troubleshooting, and resolving a wide range of complex software, hardware, and infrastructure issues. Role requires strong analytical and problem-solving skills, excellent communication abilities, and a deep understanding of IT support best practices.
Essential Functions<ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.</li><li>
Diagnoses and troubleshoots complex technical issues related to: desktop operating systems (Windows, macOS), applications (Office 365, Epic, etc.), network connectivity and peripherals, and/or hardware malfunctions</li><li>
Provides remote technical support to end-users.</li><li>
Documents all support interactions, resolutions, and workarounds in the ITSM system.</li><li>
Escalates unresolved issues to Tier 3 support or other relevant teams, as needed.</li><li>
Identifies and resolves recurring issues.</li><li>
Contributes to the development and maintenance of knowledge base articles and support documentation.</li><li>
Participates in team meetings and training sessions to enhance technical skills and knowledge.</li><li>
Adheres to all relevant service level agreements (SLAs) and security protocols.</li><li>
Collaborates with other IT teams and departments.</li><li>
Participates in on-call rotation as required.</li><li>
Performs other duties as assigned.</li></ul>
Supervisory/Management Responsibility<ul><li>
This is a non-management job that will report to a supervisor, manager, director, or executive.</li></ul>
Minimum Requirements<ul><li>
Education - High School diploma or equivalent. Associate&rsquo;s degree in information technology or related field preferred.</li><li>
Experience - Two (2) years of experience in IT support, including experience with troubleshooting complex technical issues, providing remote support, and/or utilizing ticketing systems</li></ul>
In Lieu Of
<ul><li>In lieu of the educational and experience requirements listed above, an equivalent combination of work/academic experience may be considered (i.e., Associate degree and no experience)</li><li>
Team members employed in this job prior to July 1, 2020, are grandfathered under prior educational and experience requirements. In addition, team members must be certification eligible and will have one year to obtain required certification.</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
ITIL Foundation certification or equivalent preferred.</li><li>
A+ or Network+ certifications preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Excellent written and verbal communication skills.</li><li>
Strong analytical and problem-solving skills.</li><li>
Ability to effectively communicate technical information to non-technical users.</li><li>
Strong customer service orientation.</li><li>
Ability to work independently and as part of a team.</li><li>
Strong attention to detail and organizational skills.</li><li>
Proficient in Microsoft Office Suite.</li><li>
Experience with remote support tools (e.g., Beyond Trust, Remote Desktop).</li><li>
Knowledge of healthcare IT environments preferred.</li></ul>
Work Shift
Variable (United States of America)
Location
Greenville Memorial Med Campus
Facility
7001 Corporate
Department
70019064 ITS Support Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Support Services Tier 2 Tech Analyst, FT, Variable Shift

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides screening, assessment, planning, problem resolution, resource management, counseling, and crisis intervention as they relate to the health care and discharge planning needs of the patient/family in the Emergency Department (ED). Functions as a key member of the ED interdisciplinary team to provide emergency services within their scope of practice. Provides specialized assessments and interventions for patients with acute behavioral health, medical, and psychosocial emergencies. Additionally tasked with providing social work/case management services for patients who are currently admitted inpatient after hours, nights, and weekends.
Essential Functions<ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference</li><li>
Completes risk screenings for domestic violence, child abuse, neglect, elder abuse, sexual assault/abuse, institutional abuse, sex trafficking, and notifies applicable state and federal agencies. Completes psychosocial assessment of patient's prior functioning level, appropriateness and adequacy of support systems, reaction to illness, and ability to care for self. Identifies and refers patient/family to community resources when appropriate. Serves as a liaison between hospital, patient/family, Law Enforcement, Department of Social Services, and applicable community partners during evaluation and investigation.
</li><li>Assesses patient's behavioral health/substance abuse needs in collaboration with EM providers, psychiatrists, and EM interdisciplinary team by obtaining collateral information from a myriad of sources. Identifies and refers patients/family to community resources when appropriate. Refers and coordinates transfers to IP psychiatric hospitals/substance abuse treatment centers when indicated. Provides ongoing case management and support of this patient population and their family while pending discharge disposition.
</li><li>Coordinates and facilitates tele-psychiatry consults for appropriate patients.
</li><li>Serves as an extension of the community mental health centers by coordinating mental health pick up orders with our local probate judges when mental health centers are closed.
</li><li>Manages oversight and compliance of emergency psychiatric/chemical dependency hospitalization papers in accordance of state law. Assists Emergency Medicine Providers in the completion of Inability to Consent documentation by identifying the appropriate surrogate decision maker in compliance with the Adult Healthcare Consent Act.
</li><li>Coordinates referrals for post hospitalization services/needs: skilled and long-term nursing facilities, assisted living, group homes, homeless shelters, new dialysis, home health, hospice, palliative care, durable medical equipment, infusion services, medication assistance, transportation needs, financial assistance, medical legal partnership, and other community program/services.
</li><li>Provides intensive case management services for ED high utilizes in conjunction with EM physicians and community partners. Collaborates with EM physicians in the development of care plans for this population. Advocates for patient, family empowerment, and independence to make autonomous health care decisions and access needed services within the health care system. Maintains close communication with community care providers while being conscious of throughput directives by utilizing comprehensive discharge planning.</li></ul>
Supervisory/Management Responsibility<ul><li>
This is a non-management job that will report to a supervisor, manager, director, or executive.</li></ul>
Minimum Requirements<ul><li>
Education - Master's degree in Social Work</li><li>
Experience - One (1) year Social Work Experience preferred. One (1) year experience in a healthcare setting preferred</li></ul>
In Lieu Of<ul><li>
NA</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
Currently licensed as a Licensed Master Social Worker (LMSW) or a Licensed Independent Social Worker (LISW) by the state Board of Social Work Examiners.</li><li>
ACM, CCM, C-SWCM or ACSW certification preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
NA</li></ul>
Work Shift
Variable (United States of America)
Location
Laurens County Medical Campus
Facility
1062 Laurens County Hospital
Department
10627517 LCH Hospital Care Management
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Social Worker, Hospital Care Management, Full Time, Variable

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs tasks of moderate to difficult complexity relating to both hospital and physician accounts. Handles a large volume of inbound calls assisting patients with requests for information, complaints, and resolving issues. Responsible for making outbound calls related to self-pay follow-up on accounts. Responsible for data analysis and interpretation throughout all functions of revenue cycle, to determine reasons for denials, non-payment and overpayment, post/balance/correct electronic remittances, billing and follow-up of government payers and specialized accounts, analysis/correction of correct coding guidelines, preparation of accounts for appeal, review/analysis of insurance credit balances, and analysis/movement of unapplied, unidentified, and undistributed balances.
Essential Functions<ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.</li><li>
Resolves billing concerns, addresses inquiries related to insurance concerns/matters, assist patients with MyChart while simultaneously establishing a rapport with our diverse field of patients. Reviews accounts to determine insurance coverage; obtains and corrects any missing or inaccurate information. Discusses patient responsibility, which includes educating patients on claim processing, deductible, coinsurance, and co-pays. Interacts with patients by making patients aware of payment options such as payment plans and financial assistance as well as how to apply for financial assistance if circumstance warrant. Ability to set up payment plans in MyChart based on patient's personal needs.
</li><li>Greets patients in a professional and courteous manner. Communicates clearly and professionally in both oral and written communication. Be clear and concise in all communication to ensure patients understand the information that is being communicated to them by the Customer Service Specialist. Maintains a high level of poise and professionalism in dealing with patients. Knows when to escalate a patient service issue real time. Research customer requests or issues, determines if further action is needed, forwards to appropriate party for resolution, and exercises good judgement to determine urgency of patient's need.
</li><li>Contacts payer and makes hard inquiries on account status if needed. Escalates problem accounts to the appropriate area(s). Documents billing activity on a patient's accounts according to departmental guidelines; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders. Properly documents accounts clearly with indicators and activities so that tracking and trending can be prepared for any potential further analysis if needed.
</li><li>Ensures all work is compliant with privacy, HIPAA, and regulatory requirements.</li><li>
Participates in general or special assignments and attends all required training. Adheres to policies and procedures as required by Prisma Health and follows all compliant regulatory payer guidance.
</li><li>Answers all incoming calls from Prisma Health patients
</li><li>Performs other duties as assigned.</li></ul>
Supervisory/Management Responsibilities<ul><li>
This is a non-management job that will report to a supervisor, manager, director, or executive.</li></ul>
Minimum Requirements<ul><li>
Education - High School diploma or equivalent OR post-high school diploma / highest degree earned</li><li>
Experience - Two (2) years billing, bookkeeping, and/or accounting experience</li></ul> 
In Lieu Of<ul><li>
NA</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
NA</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Knowledgeable of the job functions required for a A/R Follow-up Representative, Cash Posting Representative, Claims Clearinghouse Representative, Correspondence Representative, Credit Processing Specialist, Denial/Appeals Specialist, Payment Research Specialist and a Quality Assurance Specialist.
</li><li>Knowledgeable of the entire Revenue Cycle and Epic.</li></ul>
Work Shift
Day (United States of America)
Location
Patewood Outpt Ctr/Med Offices
Facility
7001 Corporate
Department
70019935 System Billing Office
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Single Billing Office, Customer Service Specialist, FT, Days, - Remote

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs duties necessary to treat patients in accordance with the physician&rsquo;s order and departmental policy. Works independently in all acute and critical care settings. Consults with physicians and other personnel and makes recommendations on treatment as appropriate.<div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div>
Essential Functions<ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.</li><li>
Performs respiratory therapy general and critical care procedures in accordance with the physician&rsquo;s order, departmental policy, and Respiratory Care guidelines or protocols.</li><li>
Initiates, monitors and manages patients requiring all types of invasive and non-invasive mechanical ventilation.</li><li>
Initiates and manages all types of airways and associated equipment.</li><li>
Obtains blood gasses from all sites. Analyzes and reports results accurately.</li><li>
Accurately and completely documents and charges for all respiratory care procedures and tasks and provides patient and family education as appropriate.</li><li>
Communicates with all members of the healthcare team to include students and nurse shadows. Provides an accurate and complete report. Makes recommendations as appropriate. Communicates well with supervisors, coordinators, or those acting in lieu of the above.</li><li>
Adheres to infection control and quality initiatives. Performs appropriate cleaning/disinfection of equipment between patients as indicated by equipment type and isolation status.</li><li>
Performs other duties as assigned.</li></ul>
Supervisory/Management Responsibilities<ul><li>
This is a non-management job that will report to a supervisor, manager, director or executive.</li></ul>
Minimum Requirements<ul><li>
Education - Associate degree. Graduate of a Respiratory Care Program by an accredited school</li><li>
Experience - No experience required.</li></ul>
In Lieu Of<ul><li>
In lieu of education and experience noted above, a diploma and/or equivalent experience may be considered.</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
Respiratory Care Practitioner - Temporary license in state in which work is performed.</li><li>
Full Respiratory Therapist Certification including Registered Respiratory Therapist (RRT) from NBRC must be obtained within six (6) months of hire</li><li>
BLS</li><li>
NRP, PALS, ACLS, NPS etc. must obtain and maintain certifications as required by work unit.</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Skills necessary to treat patients of all ages to include infants, pediatric, adolescent, adult, and geriatric patients.</li><li>
Ability to obtain blood gasses from all sites.</li></ul></div></div></div></div></div></div></div></div></div>
Work Shift
Day (United States of America)
Location
Richland
Facility
1510 Richland Hospital
Department
15107135 Respiratory Care Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Respiratory Therapist, Richland - FT Days-Adult RT

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs a variety of clinical procedures as defined in the Respiratory Care Services scope of practice; works in accordance with direct physician orders and/or standard practice protocols under direct physician supervision; performs defined duties.
Essential Functions<ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.</li><li>
Gathers information for patient visit with physician, including laboratory results, radiology tests, pulmonary tests and details of patient's condition.</li><li>
Assists physician with office procedures.</li><li>
Reviews existing data in patient medical record including Current Respiratory Care orders, medication list, radiology testing and other diagnostic testing.</li><li>
Patient history; Physical examination; Pulmonary function values; Laboratory data</li><li>
Returns patient phone calls; make appointments for ancillary services; assist with patient referrals, phone in prescriptions.</li><li>
Conducts respiratory care procedures as appropriate.</li><li>
Fill out CMNs.</li><li>
Performs other duties as assigned.</li></ul>
Supervisory/Management Responsibilities<ul><li>
This is a non-management job that report to a supervisor, manager, director or executive.</li></ul>
Minimum Requirements<ul><li>
Education - Post high school education up to 18 months in a Respiratory Therapy program</li><li>
Experience - One (1) year in Respiratory Therapy</li></ul>
In Lieu Of<ul><li>
NA</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
Respiratory Care Practitioner (RCP) from state in which work is performed.</li><li>
Registered Respiratory Therapist (RRT) National Board of Respiratory Care
</li></ul>Knowledge, Skills and Abilities<ul><li>
Basic computer skills</li><li>
Data entry skills</li><li>
Mathematical skills</li><li>
Working knowledge of clinical office equipment (vitals, suction, defib)</li></ul>
Work Shift
Day (United States of America)
Location
Pulmonary Center - Seneca
Facility
2475 Pulmonology-Seneca
Department
24751000 Pulmonology-Seneca-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Respiratory Therapist-Ambulatory

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs duties necessary to treat patients in accordance with the physician&rsquo;s order and departmental policy. Works independently in all acute and critical care settings. Consults with physicians and other personnel and makes recommendations on treatment as appropriate.
 
 
Team members in this job have committed to work a minimum 96-hour commitment for a 6-week period.
Essential Functions<div><div><div><div><ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.</li><li>
Acts independently to perform respiratory therapy general and critical care procedures in accordance with the physician&rsquo;s order, departmental policy, and Respiratory Care guidelines or protocols.</li><li>
Initiates, monitors and manages patients requiring various types of invasive and non-invasive mechanical ventilation.</li><li>
Initiates and manages various types of airways and associated equipment.</li><li>
Obtains blood gasses from all sites. Analyzes and reports results.</li><li>
Documents and charges for all respiratory care procedures and tasks and provides patient and family education as appropriate.</li><li>
Communicates with all members of the healthcare team to include students and nurse shadows. Provides an accurate and complete report. Makes recommendations as appropriate. Communicates well with supervisors, coordinators, or those acting in lieu of the above.</li><li>
Adheres to infection control and quality initiatives. Performs appropriate cleaning/disinfection and sterilization of equipment between patients as indicated by equipment type and isolation status.</li><li>
Performs other duties as assigned.</li></ul>
Supervisory/Management Responsibilities<ul><li>
This is a non-management job that will report to a supervisor, manager, director or executive.</li></ul>
Minimum Requirements<ul><li>
Education - Associate degree. Graduate of a Respiratory Care Program by an accredited school</li><li>
Experience - No experience required.</li></ul>
In Lieu Of<ul><li>
In lieu of education and experience noted above, diploma and/or experience may be considered.</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
Respiratory Care Practitioner license from the state in which work is performed.</li><li>
Registered Respiratory Therapist (RRT). NBRC (credentials must be maintained)</li><li>
BLS
</li><li>NRP, PALS, ACLS, NPS etc. must obtain and maintain certifications as required by work unit.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Ability to obtain blood gasses from all sites.</li></ul></div></div></div></div>
Work Shift
Variable (United States of America)
Location
Oconee Medical Campus
Facility
1064 Oconee Memorial Hospital
Department
10647135 Respiratory Care Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Respiratory Therapist PRN

<div>Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs duties necessary to treat patients in accordance with the physician&rsquo;s order and departmental policy. Works independently in all acute and critical care settings. Consults with physicians and other personnel and makes recommendations on treatment as appropriate.
Essential Functions<ul><li>
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.</li><li>
Performs respiratory therapy general and critical care procedures in accordance with the physician&rsquo;s order, departmental policy, and Respiratory Care guidelines or protocols.</li><li>
Initiates, monitors and manages patients requiring various types of invasive and non-invasive mechanical ventilation.</li><li>
Initiates and manages various types of airways and associated equipment.</li><li>
Obtains blood gasses from sites. Analyzes and reports results.</li><li>
Documents and charges for respiratory care procedures and tasks. Provides patient and family education, as appropriate.</li><li>
Communicates with members of the healthcare team to include students and nurse shadows. Provides an accurate and complete report. Makes recommendations as appropriate. Communicates well with supervisors, coordinators, or those acting in lieu of the above.</li><li>
Adheres to infection control and quality initiatives. Performs appropriate cleaning/disinfection of equipment between patients as indicated by equipment type and isolation status.</li><li>
Performs other duties as assigned</li></ul>
Supervisory/Management Responsibilities<ul><li>
This is a non-management job that will report to a supervisor, manager, director or executive.</li></ul>
Minimum Requirements<ul><li>
Education - Associate degree. Graduate of a Respiratory Care Program by an accredited school</li><li>
Experience - No experience defined.</li></ul>
In Lieu Of<ul><li>
In lieu of education and experience noted above, a diploma and/or equivalent experience may be considered.</li></ul>
Required Certifications, Registrations, Licenses<ul><li>
Respiratory Care Practitioner license in the state in which work is performed.</li><li>
Registered Respiratory Therapist (RRT).</li><li>
BLS
</li><li>NRP, PALS, ACLS, NPS etc. must obtain and maintain certifications as required by work unit.
</li></ul>Knowledge, Skills and Abilities<ul><li>
Skills necessary to treat patients of all ages to include neonates, infants, pediatric, adolescent, adult, and geriatric patients.</li></ul>
Work Shift
Day (United States of America)
Location
Greenville Memorial Med Campus
Facility
1008 Greenville Memorial Hospital
Department
10087140 Bronchoscopy
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</div>

Respiratory Therapist II, FT, Days - Bronchoscopy

Join Prisma Health and explore 18   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.