Qureos Mentor

Public Storage

<p></p><div><div><div><div><div>We are looking for a creative, strategic, and detail-oriented UX/UI Designer to join our technology and marketing teams in Frisco, Texas. This role is responsible for designing intuitive, accessible, and visually compelling user interfaces for our web and mobile platforms. You will transform business goals and user needs into simple, elegant digital journeys that strengthen our brand, optimize conversions, and make self-storage easier for everyone.</div>
<div>
Key Responsibilities</div>
<ul>
<li><div>Design user-centric, accessible interfaces for Public Storage websites, mobile apps, and digital products, maintaining consistency with brand guidelines.</div>
</li>
</ul><ul><li><div>Conduct user research, persona development, user journey mapping, wireframing, prototyping, and usability testing to inform design decisions.</div>
</li>
</ul><ul><li><div>Collaborate closely with product managers, developers, marketing, and stakeholders to understand requirements and deliver solutions that meet business and customer objectives.</div>
</li>
</ul><ul><li><div>Translate business needs and technical requirements into user flows, wireframes, mockups, and high-fidelity visual designs ready for development.</div>
</li>
</ul><ul><li><div>Iterate designs based on feedback, user data, and analytics to improve usability, accessibility, and customer satisfaction.</div>
</li>
</ul><ul><li><div>Present design concepts, rationale, and final deliverables to leadership and cross-functional teams.</div>
</li>
</ul><ul><li><div>Stay up-to-date with UX/UI trends, tools, technologies, and best practices to continuously elevate the team's capabilities.</div>
</li>
</ul><ul><li><div>Advocate for the user and champion best practices in digital accessibility (ADA, WCAG) across all platforms.</div>
</li>
</ul></div></div><div><h1 class="jobSectionHeader"><b>Qualification</b></h1><div><div>
Required Qualifications</div>
<ul>
<li><div>Bachelor&rsquo;s degree in Design, Human-Computer Interaction, Computer Science, or related field.</div>
</li>
</ul><ul><li><div>3+ years of professional experience in UX/UI design for websites and mobile applications.</div>
</li>
</ul><ul><li><div>Strong portfolio showcasing digital product design work, user flows, wireframes, interactive prototypes, and final UI.</div>
</li>
</ul><ul><li><div>Proficiency with industry-standard design &amp; prototyping tools (Figma, Sketch, Adobe XD, InVision, Adobe Creative Suite).</div>
</li>
</ul><ul><li><div>Solid understanding of design principles, user-centered methodologies, responsive design, and accessibility standards.</div>
</li>
</ul><ul><li><div>Experience conducting user research, usability testing, and synthesizing insights to inform design.</div>
</li>
</ul><ul><li><div>Strong communication, presentation, and collaboration skills.</div>
</li>
</ul><ul><li><div>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</div></li></ul><br>
<div>
</div><div>Preferred Qualifications</div>
<ul>
<li><div>Familiarity with front-end technologies (HTML, CSS, JavaScript) and how UX/UI decisions translate into development.</div>
</li>
</ul><ul><li><div>Experience designing for e-commerce, retail, or customer-facing web/mobile platforms.</div>
</li>
</ul><ul><li><div>Knowledge of Google Analytics, Hotjar, or other analytics/heatmapping tools.</div>
</li>
</ul><ul><li><div>Experience with A/B testing or conversion rate optimization.</div>
</li>
</ul></div></div><div><h1 class="jobSectionHeader"><b>About Public Storage</b></h1><div><div>
Since opening our first self-storage facility in 1972, <b>Public Storage</b> has grown to become the <b>largest owner and operator of self-storage facilities</b> in the world. With <b>thousands of locations</b> across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.</div>
<div>
We've been recognized as <b>A Great Place to Work</b> by the Great Place to Work Institute. And, our employees have also voted us as having <b>Best Career Growth</b>, ranked us in the <b>Top 5% for Work Culture</b>, and in the <b>Top 10% for Diversity and Inclusion</b>.</div>
<div>
We're a member of the<b> S&amp;P 500</b> and <b>FT Global 500</b>. Our common and preferred stocks trade on the New York Stock Exchange.</div></div></div><div><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div>
<b>
Workplace</b></div>
<ul>
<li>One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.<ul>
<li>Our office is based in Frisco, TX</li>
</ul>
</li></ul><div>Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.</div>
<div>
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**</div><br>
<div></div>
<div>
REF3521X</div></div></div></div></div>

UI/UX Designer - (onsite)

<div>
 <p>
  Since opening our first self-storage facility in 1972,
  <strong>
   Public Storage
  </strong>
  has grown to become the
  <strong>
   largest owner and operator of self-storage facilities
  </strong>
  in the world. With
  <strong>
   thousands of locations
  </strong>
  across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
  <br/>
  <br/>
 </p>
 <p>
  We've been recognized as
  <strong>
   A Great Place to Work
  </strong>
  by the Great Place to Work Institute. And, our employees have also voted us as having
  <strong>
   Best Career Growth
  </strong>
  , ranked us in the
  <strong>
   Top 5% for Work Culture
  </strong>
  , and in the
  <strong>
   Top 10% for Diversity and Inclusion
  </strong>
  .
  <br/>
  <br/>
 </p>
 <p>
  We're a member of the
  <strong>
   S&amp;P 500
  </strong>
  and
  <strong>
   FT Global 500
  </strong>
  . Our common and preferred stocks trade on the New York Stock Exchange.
  <br/>
  <br/>
 </p>
 <p>
  Public Storage is the nation&rsquo;s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  The Human Resources Manager - Field directly supports Public Storage&rsquo;s mission by working with leaders to align our teams under a common vision focused on employee engagement, customer satisfaction, and business results. The HRM is responsible for providing HR guidance and support to Public Storage&rsquo;s Field Managers with a focus on employee relations and coaching front line leaders. Leveraging climate surveys, exit interviews, investigations and coaching, this role will provide advice and counsel to leaders to ensure fair and consistent resolutions to employee relations issues and disciplinary actions.
  <br/>
  <br/>
 </p>
 <p>
  Responsibilities:
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Serves as a credible resource for the business and balanced advocate for employees
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Assists management team in addressing employee relations concerns to maintain a positive work environment while consistently balancing the needs of the employee and the needs of the business
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Investigates and responds to routine employee relations issues and drives to resolution
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Prepares documentation and reports on investigative activities; compiles supporting notes, details and outcomes into the ER case management system
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Effectively develops and/or reviews and approves performance counseling documents; provide direction and coaching to District Managers on employee relations or performance management to drive employee engagement and talent retention
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Partners with HR and legal to ensure consistent application of company policies, procedures and practices; ensures company compliance with applicable employment laws
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Assists with critical incidents, ensuring smooth, professional, sensitive and timely follow-through
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Analyzes exit interview data, turnover and employee relations trends to proactively identify areas for targeted HR support and/or training
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Participates in the design and delivery of targeted employee relations training /communication as needed
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Proactively identifies opportunities for new HR programs, talent development, career pathing or process improvement; proposes solutions to improve HR practices
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Participates in ad-hoc projects, reporting, or initiatives with cross-functional teams
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Other activities as assigned
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <p>
    Minimum 5-7 years of human resources management with an emphasis on employee relations or 3+ years of employee relations experience
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Solid understanding of federal and state employment and labor laws including FMLA, EEO, ADA, FLSA, etc. required
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    HR experience with multi-site/multi-state or retail a plus
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Demonstrated ability to prioritize, multi-task, act with a sense of urgency, and provide resolution quickly and efficiently
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Detail-oriented with the ability to handle difficult situations with tact and diplomacy
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Demonstrated ability to analyze HR issues, provide information/direction, effectively express ideas, advice and solutions both verbally and in writing
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Proficiency in Microsoft office (Word, Excel, PowerPoint etc.) prior knowledge of Navex Global, Workday, and EthicsPoint a plus
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    B.A. Degree in Human Resources or Business Administration preferred
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    PHR/SPHR certification preferred
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  Knowledge, Skills and Abilities
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Excellent interpersonal skills, ability to build trust, maximize relationships, and interact with all levels, from hourly employees to senior management
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Trustworthy HR professional with the ability to handle and maintain a high level of confidentiality and common sense regarding sensitive employee information
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Analytical skills, including the ability to develop, manage and interpret metrics
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    The ability to recognize opportunities and assess risks before they become trends
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Highly organized, good planning, time management and prioritization with the ability to multi-task and handle competing priorities with deadlines
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Workplace
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
  </li>
 </ul>
 <p>
  Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
  <br/>
  <br/>
 </p>
 <p>
  **Sponsorship for Work Authorization is not available for this posting.  Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**
  <br/>
  <br/>
 </p>
 <p>
 </p>
</div>


Regional Human Resource Manager

<p></p><div><div><div><div><div>We are seeking (6) contract Copywriters to join our growing Marketing team in Frisco, Texas. In this role, you&rsquo;ll craft engaging, persuasive, and on-brand blogs for Public Storage. You will also work closely with other Copywriters bringing the Public Storage brand voice to life.</div>
<div>
Key Responsibilities</div>
<ul>
<li>Write, edit, and proofread clear, concise copy for blog articles</li>
<li>Collaborate with marketing team to develop messaging that supports business goals and enhances the customer experience</li>
<li>Adapt tone and style to different formats, audiences, and platforms to ensure brand voice consistency</li>
<li>Translate complex service offerings and promotions into customer-friendly language</li>
<li>Participate in brainstorming sessions and creative reviews, taking feedback constructively and applying it to revisions</li>
<li>Conduct research as needed to ensure factual accuracy and relevance</li>
<li>Ensure all copy is optimized for SEO and digital best practices</li>
<li>Support other copy and content needs as requested by the marketing team</li>
</ul></div></div><div><h1 class="jobSectionHeader"><b>Qualification</b></h1><div><div>
Required Qualifications</div>
<ul>
<li>Bachelor&rsquo;s degree in English, Communications, Marketing, Journalism, or related field</li>
<li>3+ years of experience as a journalist or copywriter in a marketing, advertising, in-house, or agency environment</li>
<li>Strong writing, editing, and proofreading skills with an ability to produce error-free, on-brand content under tight deadlines</li>
<li>Working knowledge of SEO and digital content best practices</li>
<li>Portfolio of writing samples showcasing versatility across digital and print mediums</li>
<li>Ability to manage multiple projects simultaneously and prioritize to meet deadlines</li>
<li>Excellent collaboration and communication skills</li>
<li>High attention to detail and commitment to quality</li>
<li>Proficiency with Microsoft Office Suite and comfort with CMS and creative tools (e.g., WordPress, Adobe Creative Suite) a plus</li>
</ul>
<div>Preferred Qualifications</div>
<ul>
<li>Experience in retail, consumer services, e-commerce, or related industries</li>
<li>Familiarity with AP Style</li>
<li>Experience with content marketing, storytelling, or brand journalism</li>
<li>Bilingual or multicultural content experience a plus</li></ul><div><br>
</div></div></div><div><h1 class="jobSectionHeader"><b>About Public Storage</b></h1><div><div>
Since opening our first self-storage facility in 1972, <b>Public Storage</b> has grown to become the <b>largest owner and operator of self-storage facilities</b> in the world. With <b>thousands of locations</b> across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.</div>
<div>
We've been recognized as <b>A Great Place to Work</b> by the Great Place to Work Institute. And, our employees have also voted us as having <b>Best Career Growth</b>, ranked us in the <b>Top 5% for Work Culture</b>, and in the <b>Top 10% for Diversity and Inclusion</b>.</div>
<div>
We're a member of the<b> S&amp;P 500</b> and <b>FT Global 500</b>. Our common and preferred stocks trade on the New York Stock Exchange.</div></div></div><div><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div>
<b>
Workplace</b></div>
<ul>
<li>One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.<ul>
<li>Our office is based in Frisco, TX 2611 Internet Blvd, Frisco, TX 75034</li>
</ul>
</li></ul><div>Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.</div>
<div>
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**</div></div></div></div></div><div></div>

Contract Copywriter - Frisco, TX (onsite)

<p></p><div><div><div><div><div>The Analyst, SEO &amp; AI Search will support Marketing teams by analyzing search performance across traditional SEO and emerging GenAI-driven search ecosystems. This role focuses on monitoring our presence in AI-powered search experiences, assessing how these environments influence visibility and traffic, and delivering insights that improve discoverability and alignment with evolving search behaviors.</div>
<div>
Success in this role requires staying informed on AI search, LLM behavior, SEO, and emerging trends so our reporting and strategies evolve with new technologies.</div>
<div>
Responsibilities</div>
<ul>
<li><div>Monitor how AI-driven search experiences interpret and present our brand and content</div>
</li>
</ul><ul><li><div>Report on GenAI-related visibility and traffic patterns and identify opportunities to strengthen our presence in AI-driven search engines</div>
</li>
</ul><ul><li><div>Support SEO initiatives including keyword research, on-page reviews, structured data/schema enhancements, and performance tracking</div>
</li>
</ul><ul><li><div>Collect and analyze search performance data using tools such as Google Analytics, Google Search Console, and Google Business Profile</div>
</li>
</ul><ul><li><div>Develop recurring reports and dashboards to present SEO and AI-related insights</div>
</li>
</ul><ul><li><div>Conduct ad-hoc analyses to investigate out-of-pattern trends in search performance, AI-driven traffic impact, or emerging search issues.</div>
</li>
</ul><ul><li><div>Translate findings into clear, actionable recommendations for system changes and strategic projects</div>
</li>
</ul><ul><li><div>Design and create reporting materials to support strategic planning and cross-functional decision-making</div>
</li>
</ul><ul><li><div>Stay current on advancements in SEO, AI search, LLM behavior, and evolving discovery models</div>
</li>
</ul></div></div><div><h1 class="jobSectionHeader"><b>Qualification</b></h1><div><ul>
<li>
<div>Bachelor&rsquo;s degree in Business, Analytics, Marketing, Computer Science, or Mathematics</div>
</li>
</ul><ul><li><div>Minimum 2 years of experience in business analytics and data analysis</div>
</li>
</ul><ul><li><div>Proficiency with one or more of the following tools/platforms:</div>
</li>
</ul><ul><li><div>Google Cloud Platform</div>
</li>
</ul><ul><li><div>Google Marketing 360 Suite (Google Analytics, Google Ads, BigQuery, Data Studio)</div>
</li>
</ul><ul><li><div>Profound, SEMrush, Ahrefs, Google Search Console</div>
</li>
</ul><ul><li><div>Tableau</div>
</li>
</ul><ul><li><div>Microsoft Excel</div>
</li>
</ul><ul><li><div>Python and/or R (bonus)</div>
</li>
</ul><ul><li><div>Ability to extract and manipulate data within SQL</div>
</li>
</ul><ul><li><div>Detail-oriented, organized, and a self-starter with strong multitasking skills</div>
</li>
</ul><ul><li><div>Ability to work efficiently under pressure, meet deadlines accurately, and work independently with professionalism</div>
</li>
</ul></div></div><div><h1 class="jobSectionHeader"><b>About Public Storage</b></h1><div><div>
Since opening our first self-storage facility in 1972, <b>Public Storage</b> has grown to become the <b>largest owner and operator of self-storage facilities</b> in the world. With <b>thousands of locations</b> across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.</div>
<div>
We've been recognized as <b>A Great Place to Work</b> by the Great Place to Work Institute. And, our employees have also voted us as having <b>Best Career Growth</b>, ranked us in the <b>Top 5% for Work Culture</b>, and in the <b>Top 10% for Diversity and Inclusion</b>.</div>
<div>
We're a member of the<b> S&amp;P 500</b> and <b>FT Global 500</b>. Our common and preferred stocks trade on the New York Stock Exchange.</div>
<div>
Public Storage is the nation&rsquo;s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.</div></div></div><div><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div>
<b>
Workplace</b></div>
<ul>
<li>One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.</li>
</ul>
<div>Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.</div>
<div>
**<b>Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future</b>** This role is onsite in the Plano/Frisco area.</div></div></div></div></div>

Analyst, SEO & AI Search

<p></p><div><div><div><div><div>We are seeking an Agentic AI Conversation Designer &amp; Business Analyst to support our digital transformation initiative across voice and chat channels. This pivotal role translates stakeholder requirements into intelligent, autonomous conversational experiences powered by generative AI and agentic workflows.</div>
<div>
<b>Key Responsibilities</b></div>
<div>
<b>Requirements &amp; Strategy:</b> Elicit and prioritize business requirements from contact center stakeholders, then map current and future-state customer journeys that leverage autonomous AI agents across voice and chat channels</div>
<div>
<b>Conversation Design &amp; Prompt Engineering: </b>Design and architect natural, multi-turn conversational experiences including dialog flows, prompts, agent personas, and tone guidelines that deliver accurate, contextual, and brand-aligned customer interactions.</div>
<div>
<b>Agentic Workflow Development: </b>Translate business processes into autonomous agentic workflows by mapping business rules, dependencies, escalation paths, and defining tool/API invocation and human handoff protocols</div>
<div>
<b>Testing &amp; Optimization:</b> Lead UAT and A/B testing initiatives to evaluate conversation performance, analyze user interactions and outcomes, and continuously refine dialog designs to improve accuracy, customer satisfaction, and containment rates</div>
<div>
<b>Collaboration &amp; Implementation: </b>Partner with data teams to identify knowledge sources and integration requirements for seamless implementation</div><br>
<div></div>
<div>
This role requires proven experience transforming contact center journeys through AI-driven automation. You'll be instrumental in evolving our operations from traditional systems to intelligent, autonomous customer service, balancing exceptional customer experience with operational efficiency at the cutting edge of AI innovation.</div></div></div><div><h1 class="jobSectionHeader"><b>
Qualification</b></h1><div><ul>
<li>4+ years of experience in conversation design, UX design, business analysis, or similar role in customer experience environments</li>
<li>Experience with conversational AI platforms (e.g., Cognigy.AI, Google CCAI, Amazon Lex, Microsoft Bot Framework)</li>
<li>Proven expertise in generative AI prompt engineering with hands-on experience crafting, testing, and optimizing prompts for LLMs (ChatGPT, Claude, Gemini, etc.)</li>
<li>Strong understanding of LLMs and agentic workflows, including tool use, reasoning chains, and autonomous decision-making</li>
<li>Experience designing conversational experiences across both voice and chat modalities</li>
<li>Business analysis skills: requirements gathering, process mapping, stakeholder management, and documentation</li>
<li>Contact center or customer service domain knowledge with understanding of IVR, chat routing, escalation protocols, and service metrics</li>
<li>Proven ability to lead workshops and present to both technical and non-technical audiences</li>
</ul>
<div><b>Preferred Qualifications</b></div>
<ul>
<li>Knowledge of natural language understanding (NLU), intent classification, and entity extraction</li>
<li>Experience with A/B testing, conversation analytics, and continuous optimization methodologies</li>
<li>Understanding of responsible AI principles, bias mitigation, and conversational ethics</li>
</ul>
<div><b>Technical Competencies</b></div>
<ul>
<li>Generative AI prompt design and optimization techniques</li>
<li>Conversation flow diagramming and user journey mapping</li>
<li>Process modeling and requirements documentation</li>
<li>Understanding of RAG (Retrieval Augmented Generation) architectures</li>
<li>Familiarity with agent tool use, function calling, and API integration concepts</li>
</ul></div></div><div><h1 class="jobSectionHeader"><b>About Public Storage</b></h1><div><div>
Since opening our first self-storage facility in 1972, <b>Public Storage</b> has grown to become the <b>largest owner and operator of self-storage facilities</b> in the world. With <b>thousands of locations</b> across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.</div>
<div>
We've been recognized as <b>A Great Place to Work</b> by the Great Place to Work Institute. And, our employees have also voted us as having <b>Best Career Growth</b>, ranked us in the <b>Top 5% for Work Culture</b>, and in the <b>Top 10% for Diversity and Inclusion</b>.</div>
<div>
We're a member of the<b> S&amp;P 500</b> and <b>FT Global 500</b>. Our common and preferred stocks trade on the New York Stock Exchange.</div></div></div><div><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div>
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.</div>
<div>
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**</div><br>
<div></div>
<div>
REF3493H</div></div></div></div></div>

Agentic AI Conversation Designer & Analyst

<div>
 <p>
  Since opening our first self-storage facility in 1972,
  <strong>
   Public Storage
  </strong>
  has grown to become the
  <strong>
   largest owner and operator of self-storage facilities
  </strong>
  in the world. With
  <strong>
   thousands of locations
  </strong>
  across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
  <br/>
  <br/>
 </p>
 <p>
  We've been recognized as
  <strong>
   A Great Place to Work
  </strong>
  by the Great Place to Work Institute. And, our employees have also voted us as having
  <strong>
   Best Career Growth
  </strong>
  , ranked us in the
  <strong>
   Top 5% for Work Culture
  </strong>
  , and in the
  <strong>
   Top 10% for Diversity and Inclusion
  </strong>
  .
  <br/>
  <br/>
 </p>
 <p>
  We're a member of the
  <strong>
   S&amp;P 500
  </strong>
  and
  <strong>
   FT Global 500
  </strong>
  . Our common and preferred stocks trade on the New York Stock Exchange.
  <br/>
  <br/>
 </p>
 <p>
  Public Storage is the nation&rsquo;s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  The Analyst, SEO &amp; AI Search will support Marketing teams by analyzing search performance across traditional SEO and emerging GenAI-driven search ecosystems. This role focuses on monitoring our presence in AI-powered search experiences, assessing how these environments influence visibility and traffic, and delivering insights that improve discoverability and alignment with evolving search behaviors.
  <br/>
  <br/>
 </p>
 <p>
  Success in this role requires staying informed on AI search, LLM behavior, SEO, and emerging trends so our reporting and strategies evolve with new technologies.
  <br/>
  <br/>
 </p>
 <p>
  Responsibilities
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    Monitor how AI-driven search experiences interpret and present our brand and content
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Report on GenAI-related visibility and traffic patterns and identify opportunities to strengthen our presence in AI-driven search engines
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Support SEO initiatives including keyword research, on-page reviews, structured data/schema enhancements, and performance tracking
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Collect and analyze search performance data using tools such as Google Analytics, Google Search Console, and Google Business Profile
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Develop recurring reports and dashboards to present SEO and AI-related insights
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Conduct ad-hoc analyses to investigate out-of-pattern trends in search performance, AI-driven traffic impact, or emerging search issues.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Translate findings into clear, actionable recommendations for system changes and strategic projects
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Design and create reporting materials to support strategic planning and cross-functional decision-making
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Stay current on advancements in SEO, AI search, LLM behavior, and evolving discovery models
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <p>
    Bachelor&rsquo;s degree in Business, Analytics, Marketing, Computer Science, or Mathematics
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Minimum 2 years of experience in business analytics and data analysis
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Proficiency with one or more of the following tools/platforms:
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Google Cloud Platform
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Google Marketing 360 Suite (Google Analytics, Google Ads, BigQuery, Data Studio)
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Profound, SEMrush, Ahrefs, Google Search Console
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Tableau
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Microsoft Excel
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Python and/or R (bonus)
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Ability to extract and manipulate data within SQL
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Detail-oriented, organized, and a self-starter with strong multitasking skills
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Ability to work efficiently under pressure, meet deadlines accurately, and work independently with professionalism
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Workplace
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
  </li>
 </ul>
 <p>
  Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
  <br/>
  <br/>
 </p>
 <p>
  **
  <strong>
   Sponsorship for Work Authorization is not available for this posting.  Candidates must be authorized to work in the U.S. without requiring sponsorship
   <u>
    now or in the future
   </u>
  </strong>
  **  This role is onsite in the Plano/Frisco area.
  <br/>
  <br/>
 </p>
</div>


Join Public Storage and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Public Storage

ABOUT_COMPANY

UI/UX Designer - (onsite)

Regional Human Resource Manager

Contract Copywriter - Frisco, TX (onsite)

Analyst, SEO & AI Search

Agentic AI Conversation Designer & Analyst

Analyst, SEO & AI Search