Qureos Mentor

Pyramid Global Hospitality

Pyramid Global Hospitality specializes in providing exceptional hospitality management services that prioritize client success. The company offers tailored strategies and innovative solutions across various sectors, including investment, asset management, and hotel operations. With a commitment to excellence and a focus on building partnerships, Pyramid Global aims to redefine the hospitality experience through a dedicated team of professionals who understand the unique needs of each property. Their expertise spans luxury, lifestyle, and full-service categories, ensuring that they meet diverse client objectives effectively.

<div></div><div><div><div>Location: Philadelphia, Pennsylvania, United States of America</div></div><div><div>
Job Type: Full time</div></div><div><div>
Category: Rooms</div></div><div><div>
Job ID: R0065228</div></div><div><div>
$17.00 - $17.00</div></div><div><div>
widget: Regular</div></div><div><div>
Cambria Hotel Philadelphia Downtown</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
Welcome to Cambria Hotel Philadelphia Downtown Center City, a distinguished property within the Pyramid Global Hospitality portfolio. Situated in the heart of Philadelphia&rsquo;s vibrant Center City, this modern hotel offers 223 stylish guest rooms and 2,200 sq. ft. of versatile meeting space, making it an ideal setting for business gatherings, special events, and exceptional hospitality experiences. At Cambria Hotel Philadelphia Downtown Center City, team members have the chance to be part of a dynamic hospitality environment where creativity, dedication, and excellence are valued. If you're passionate about delivering outstanding service and eager to grow your career in a supportive, people-first culture, discover the exciting opportunities waiting for you at Cambria Hotel Philadelphia Downtown Center City.<p></p><p>
What you will have an opportunity to do:</p><p>
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.</p><p>
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the &ldquo;Heart of the House&rdquo; and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!</p><p>
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
<br>
<br>
Your Role:</p><ul><li>
Engage with guests to ensure their stay is going well</li><li>
Work as a team to accomplish the goal of resort/hotel cleanliness</li><li>
Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.</li><li>
Pickup clean linen and refill the par stock of linen on each floor pantry.</li><li>
Deliver towels, cribs, cots and other items to the guest rooms on requests.</li><li>
Perform duties of room attendant when necessary.</li><li>
Refill the par stock of guest amenities and supplies on each floor pantry.</li><li>
Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.</li><li>
Clean all public areas in the prescribed manner while following department standard operating procedures.</li><li>
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.</li><li>
Always respond in a friendly, helpful manner to guests and other team members.</li></ul><p></p><p><b>
What are we looking for?</b></p><p>
QUALIFICATIONS:</p><ul><li>
Housekeeping experience desirable</li><li>
Neat, pleasant personality</li><li>
Time management skills</li><li>
Ability to work on feet for an extended period</li><li>
Ability to communicate effectively</li><li>
Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.</li><li>
Lift, carry and position loads of at least 25lbs.</li></ul><p></p><p><b>
Compensation:</b></p>
$17.00<ul><li></li></ul>$17.00<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

House Attendant

<div></div><div><div><div>Location: Burlington, Massachusetts, United States of America</div></div><div><div>
Job Type: Full time</div></div><div><div>
Category: Rooms</div></div><div><div>
Job ID: R0065234</div></div><div><div>
$21.00 - $22.00</div></div><div><div>
widget: Regular</div></div><div><div>
Boston Marriott Burlington</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
At the Boston Marriott Burlington, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Boston Marriott Burlington can mean for you!<p></p><p>
What you will have an opportunity to do:</p><p>
We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
<br>
<br>
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to &ldquo;WOW&rdquo; people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.</p><p></p><p>
Your Role:</p><ul><li>
Help guests discover their &ldquo;Wanderlust&rdquo; experience</li><li>
Provide exceptional customer service by being engaging and taking sincere interest</li><li>
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established</li><li>
Help to resolve problems and &ldquo;WOW&rdquo; guests through recovery when things aren&rsquo;t quite right</li><li>
Supervise daily shift process ensuring all team members adhere to standard operating procedures</li><li>
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests</li><li>
Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day</li><li>
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation</li><li>
Maintain the Sundries shop, keeping up with inventory and ordering as necessary</li><li>
Training all new Front Desk Agents to provide exceptional customer service</li><li>
Promote and sell special hotel programs</li><li>
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information</li><li>
Be knowledgeable of all emergency procedures and policies</li><li>
Maintain house bank</li><li>
Communicate all pertinent information to manager on duty</li><li>
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds</li><li>
Assist other departments as needed</li></ul><p></p><p><b>
What are we looking for?</b></p><p>
Qualifications:</p><ul><li>
Must be available to work a flexible schedule to include nights, weekends and holidays</li><li>
High school diploma or equivalent</li><li>
Previous hotel or resort experience preferred</li><li>
A strong desire to make an impact on other people</li><li>
An outgoing and engaging personality</li><li>
Computer skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to work in a fast-paced setting</li><li>
Ability to stand for the duration of the shift</li></ul><p></p><p><b>
Compensation:</b></p>
$21.00<ul><li></li></ul>$22.00<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Front Desk Supervisor

<div></div><div><div><div>Location: Charlottesville, Virginia, United States of America</div></div><div><div>
Job Type: Part time</div></div><div><div>
Category: Food &amp; Beverage</div></div><div><div>
Job ID: R0065213</div></div><div><div>
$8.00 plus tips - $8.00 plus tips</div></div><div><div>
widget: Part Time</div></div><div><div>
Virginia Guesthouse at UVA</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
Welcome to the Virginia Guesthouse<br>
Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.<br>
We&rsquo;re building a team that&rsquo;s as welcoming and dynamic as the guests we&rsquo;ll serve. Whether you&rsquo;re an experienced hospitality professional or just starting your career, you&rsquo;ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment.<br>
If you&rsquo;re passionate about hospitality and ready to shape the guest experience from day one, join us&mdash;and be part of something special at the Virginia Guesthouse.<p></p><p>
What you will have an opportunity to do:</p><p>
We are looking for a highly motivated Banquet Server (on call) to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.</p><p></p><p>
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!</p><p></p><p>
Your role:</p><ul><li>
Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
</li><li>Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.</li><li>
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
</li><li>Responsibilities also include cleaning of back hall and organizing of storerooms.</li><li>
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.</li><li>
Assists as needed with event room setup according to meal period and table needs</li><li>
Performs food &amp; beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked</li><li>
Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen</li><li>
Cleans and sanitizes tables and/or counters &amp; seats after guests are finished</li><li>
Explains how various menu items are prepared, cooking methods and ingredients</li><li>
Takes into consideration any special request and dietary issues made by the guest</li><li>
Provides general property information Offers warm and sincere welcome/farewell for all guests</li><li>
Interacts with staff in a professional manner, assisting other departments with necessary information</li><li>
Ensures final quality check on food and beverage items prior to serving guests</li><li>
Monitors assigned tables for customer satisfaction, quality and additional service</li><li>
Addresses any guest issue promptly and with high concern</li><li>
Provides assistance to other event and restaurant staff as needed</li><li>
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)</li></ul><p></p><p><b>
What are we looking for?</b></p><ul><li>
Someone with 2-4 years of food service experience, preferably Banquet service</li><li>
Someone with experience in a 4-star, 5-star venue with synchronized service</li><li>
Someone with knowledge of wine, beer, cocktails, and spirits</li><li>
Someone who is able to work under pressure in a fast-paced environment</li><li>
Someone with a passion for creating an exceptional experience for all guests</li><li>
Someone with excellent communication skills</li></ul><p></p><p><b>
Compensation:</b></p>
$8.00 plus tips<ul><li></li></ul>$8.00 plus tips<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Banquet Server (On Call)

<div></div><div><div><div>Location: Charlottesville, Virginia, United States of America</div></div><div><div>
Job Type: Part time</div></div><div><div>
Category: Food &amp; Beverage</div></div><div><div>
Job ID: R0065217</div></div><div><div>
$8.00 plus tips - $8.00 plus tips</div></div><div><div>
widget: Part Time</div></div><div><div>
Virginia Guesthouse at UVA</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
Welcome to the Virginia Guesthouse<br>
Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.<br>
We&rsquo;re building a team that&rsquo;s as welcoming and dynamic as the guests we&rsquo;ll serve. Whether you&rsquo;re an experienced hospitality professional or just starting your career, you&rsquo;ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment.<br>
If you&rsquo;re passionate about hospitality and ready to shape the guest experience from day one, join us&mdash;and be part of something special at the Virginia Guesthouse.<p></p><p>
What you will have an opportunity to do:</p><p>
We are looking for a highly motivated Banquet Bartender (On Call) to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve as the bartender as well as clear and tear down banquet rooms at the end of the function. This individual will serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the banquet beverage bar.</p><p></p><p>
If you have experience with high volume bartending at banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!</p><p></p><p>
Your role:</p><ul><li>
Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
</li><li>Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality.
</li><li>Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control.
</li><li>Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
</li><li>Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys.
</li><li>Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
</li><li>Regular attendance in conformance with the standards, which may be established by Benchmark from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.</li><li>
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.</li></ul><p></p><p><b>
What are we looking for?</b></p><ul><li>
Someone with 2-4 years of bartending experience, preferably Banquet service</li><li>
Someone with experience in a 4-star, 5-star venue</li><li>
Someone with knowledge of wine, beer, cocktails, and spirits</li><li>
Someone who is able to work under pressure in a fast-paced environment</li><li>
Someone with a passion for creating an exceptional experience for all guests</li><li>
Someone with excellent communication skills</li><li>
Someone with current certification/license to be a bartender</li></ul><p></p><p><b>
Compensation:</b></p>
$8.00 plus tips<ul><li></li></ul>$8.00 plus tips<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Banquet Bartender (On Call)

<div></div><div><div><div>Location: Santa Cruz, California, 95060</div></div><div><div>
Job Type: Part time</div></div><div><div>
Category: Food &amp; Beverage</div></div><div><div>
Job ID: R0065184</div></div><div><div>
$16.90 - $16.90</div></div><div><div>
widget: Regular</div></div><div><div>
Hotel Paradox</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
 Welcome to Hotel Paradox, situated in the captivating city of Santa Cruz, CA, and proudly part of the Pyramid Global Hospitality portfolio. Offering 170 thoughtfully designed guest rooms and 6,000 sq ft of meeting space, Hotel Paradox is more than just a place to stay&mdash;it's a space that blends comfort with career opportunities. In the vibrant atmosphere of Santa Cruz, Hotel Paradox embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are woven into the fabric. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Paradox, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Santa Cruz's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!<p></p><p>
What you will have an opportunity to do:</p><p>
We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest&rsquo;s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.</p><p></p><p>
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
</p><p></p><p>Your role:</p><ul><li>
Greet guests as they arrive or move about the bar area</li><li>
Maintains proper and adequate set-up of the bar daily</li><li>
Guide guests on their beverage journey through descriptive selling of the menu</li><li>
Be accurate in your order taking, confirming all special requests</li><li>
Be the master of the bar, understanding the details to enhance the conversation</li><li>
Work collaboratively with other restaurant servers and kitchen/bar staff</li><li>
Assist guests who have concerns to guide them to a resolution that leaves them happy</li><li>
Finalize the experience through timely and accurate bill presentation</li><li>
Requisitioning and stocking of all beer, wine, spirits
</li><li>Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
</li><li>Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
</li><li>Inputs orders into a register at the point of sale and creates a check for each guest
</li><li>Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
</li></ul><p></p><p><b>What are we looking for?</b></p><ul><li>
Someone with an engaging and welcoming personality</li><li>
Current bartenders&rsquo; certification or appropriate license</li><li>
Knowledgeable in the latest trends around mixology</li><li>
Someone who is descriptive and can sale</li><li>
Someone with 2-4 years of bartender experience</li><li>
Someone with knowledge of wine, beer, cocktails, and spirits</li><li>
Someone who can work under pressure in a fast-paced environment</li><li>
Someone with a passion for creating an exceptional experience for all guests</li><li>
Someone with excellent communication skills</li></ul><p></p><p><b>
Compensation:</b></p>
$16.90<ul><li></li></ul>$16.90<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Bartender - PT

<div></div><div><div><div>Location: Riverside, California, 92501</div></div><div><div>
Job Type: Full time</div></div><div><div>
Category: Other Operations</div></div><div><div>
Job ID: R0064616</div></div><div><div>
$70500.00 - $80000.00</div></div><div><div>
widget: Regular</div></div><div><div>
Mission Inn Hotel &amp; Spa</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
Welcome to The Mission Inn Hotel &amp; Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.<br>
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At The Mission Inn Hotel &amp; Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you&rsquo;ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.<br>
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We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you&rsquo;ll find a supportive culture where your contributions are impactful and recognized.<br>
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Joining our team means becoming part of a people-first culture where your development and success are a priority. If you&rsquo;re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel &amp; Spa and apply today.<p></p><p>
What you will have an opportunity to do:</p><h2 class="jobSectionHeader"><b>
POSITION SUMMARY</b></h2><p>
The Spa &amp; Retail Manager is responsible for the overall leadership, operation, and financial performance of The Spa at Mission Inn Hotel &amp; Spa. This position oversees daily spa operations, guest experience standards, employee development, and financial performance while directing the spa boutique merchandising and retail buying program.</p><p>
The Spa &amp; Retail Manager is responsible for cultivating exceptional guest experiences, maximizing service and retail revenue, maintaining operational excellence, and curating a luxury retail collection that reflects the distinctive heritage, wellness philosophy, and luxury positioning of Mission Inn Hotel &amp; Spa. The successful candidate will combine strong hospitality leadership, financial acumen, merchandising expertise, and a passion for wellness and luxury guest service.</p><p></p><h2 class="jobSectionHeader"><b>
ESSENTIAL FUNCTIONS</b></h2><h3 class="jobSectionHeader"><b>
Spa Operations &amp; Guest Experience</b></h3><ul><li>
Provide leadership and oversight for all daily spa operations, ensuring exceptional guest experiences and service delivery.</li><li>
Manage guest flow, appointment scheduling, facility presentation, and adherence to established service standards.</li><li>
Maintain a visible presence within the spa to support associates and promptly address guest concerns.</li><li>
Ensure compliance with Pyramid Global Hospitality standards, property policies, health regulations, sanitation requirements, and safety protocols.</li><li>
Partner with hotel leadership to develop occupancy-based promotions, packages, and special events that support revenue objectives.</li><li>
Monitor guest satisfaction metrics and implement continuous improvement initiatives.</li></ul><h3 class="jobSectionHeader"><b>
Team Leadership &amp; Development</b></h3><ul><li>
Recruit, train, supervise, coach, and develop spa associates, including concierge staff, attendants, therapists, estheticians, and nail technicians.</li><li>
Foster a positive and collaborative work environment focused on engagement, accountability, and professional growth.</li><li>
Conduct performance evaluations and provide ongoing coaching and feedback.</li><li>
Ensure proper staffing levels to meet operational demands while maintaining labor productivity goals.</li><li>
Promote compliance with company policies, procedures, and service standards.</li></ul><h3 class="jobSectionHeader"><b>
Retail Buying &amp; Merchandising</b></h3><ul><li>
Develop and execute the spa retail merchandising strategy across skincare, wellness, apparel, jewelry, gifts, and specialty product categories.</li><li>
Identify, evaluate, and purchase merchandise consistent with the Mission Inn luxury brand experience.</li><li>
Establish and maintain relationships with vendors, manufacturers, and distributors.</li><li>
Negotiate pricing, product introductions, and purchasing opportunities.</li><li>
Analyze sales performance, inventory levels, product trends, and gross margin performance to maximize profitability.</li><li>
Design and maintain visually compelling retail displays and merchandising presentations.</li><li>
Coordinate seasonal campaigns, trunk shows, promotional events, and product launches.</li></ul><h3 class="jobSectionHeader"><b>
Financial Management</b></h3><ul><li>
Assist with preparation of annual budgets, forecasts, and monthly financial reviews.</li><li>
Analyze service revenue, retail sales, labor costs, and departmental profitability.</li><li>
Develop and implement action plans to achieve revenue and expense targets.</li><li>
Review invoices, purchase orders, inventory reports, and receiving documentation for accuracy.</li><li>
Monitor payroll, productivity, labor utilization, and operating expenses.</li><li>
Maintain inventory controls and support loss prevention initiatives.</li></ul><h3 class="jobSectionHeader"><b>
Administrative Responsibilities</b></h3><ul><li>
Maintain operational policies, procedures, and spa Standard Operating Procedures (SOPs).</li><li>
Ensure accurate recordkeeping, inventory documentation, vendor files, and departmental reporting.</li><li>
Support onboarding, training, compliance, and performance management programs.</li><li>
Utilize spa management systems and reporting tools to measure operational effectiveness and business performance.</li></ul><p></p><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position directly supervises Spa Concierge Associates, Spa Attendants, Licensed Therapists, Estheticians, Nail Technicians, and other assigned spa personnel.</p><p>
Responsibilities include interviewing, hiring, training, scheduling, coaching, discipline, performance management, recognition, and employee development in accordance with company policies and applicable employment laws.</p><p></p><h2 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h2><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Minimum three (3) to five (5) years of progressive leadership experience within spa, wellness, luxury hospitality, or resort operations.</li><li>
Minimum two (2) years of retail buying, merchandising, boutique management, or retail operations experience preferred.</li><li>
Strong knowledge of spa services, wellness products, skincare lines, and luxury retail trends.</li><li>
Experience managing inventory systems, purchasing processes, and point-of-sale systems.</li><li>
Demonstrated ability to lead and motivate teams in a fast-paced hospitality environment.</li><li>
Excellent communication, interpersonal, organizational, and problem-solving skills.</li><li>
Strong financial and analytical capabilities.</li><li>
Proficiency in Microsoft Office applications and spa management software systems.</li><li>
Ability to work flexible schedules including evenings, weekends, holidays, and special events.</li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Luxury hotel, destination resort, or Forbes-rated spa experience.</li><li>
Experience with boutique merchandising and luxury visual presentation.</li><li>
Established industry relationships with spa, wellness, skincare, and lifestyle vendors.</li><li>
Experience launching or managing luxury retail product lines.</li><li>
Professional certifications related to spa management, retail merchandising, wellness, or hospitality management.</li></ul><p></p><h2 class="jobSectionHeader"><b>
WORK REQUIREMENTS</b></h2><p>
This position requires frequent standing, walking, bending, reaching, and movement throughout the spa and retail environments. The individual must be able to lift, carry, and move merchandise, supplies, and equipment weighing up to 25 pounds on an occasional basis.</p><p>
Work is performed in spa, retail, administrative, and public guest environments. The role requires the ability to respond effectively to guest and operational needs in a dynamic hospitality setting while maintaining a professional appearance and demeanor consistent with Mission Inn Hotel &amp; Spa and Pyramid Global Hospitality standards.</p><p></p><h3 class="jobSectionHeader"><b>
MISSION STATEMENT</b></h3><p>
Mission Inn Hotel &amp; Spa is committed to delivering exceptional hospitality experiences through luxury service, wellness excellence, and memorable guest interactions. The Spa Manager &amp; Retail Buyer plays a critical role in supporting this commitment while enhancing both the spa operation and boutique retail experience.</p><p></p><p><b>
What are we looking for?</b></p><p></p><p><b>
Compensation:</b></p>
$70500.00<ul><li></li></ul>$80000.00<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Spa & Retail Manager

<div></div><div><div><div>Location: Fort Wayne, Indiana, 46802</div></div><div><div>
Job Type: Full time</div></div><div><div>
Category: Food &amp; Beverage</div></div><div><div>
Job ID: R0064626</div></div><div><div>
$ - $</div></div><div><div>
widget: Regular</div></div><div><div>
The Bradley</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
 Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.<p></p><p>
What you will have an opportunity to do:</p><p>
We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
</p><p></p><p>Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.</p><p></p><p>
The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.
</p><p></p><p>If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
</p><p></p><p>Your Role:</p><ul><li>
You will develop your knowledge and skills in various cooking procedures and methods (grill, saut&eacute; and fry)</li><li>
You will have the opportunity to experience using knives and various kitchen equipment</li><li>
You will reach and recreate recipes</li><li>
You will be consistent on all food preparation</li><li>
You will learn how to minimize food waste through cross utilization</li><li>
You will have the opportunity to work with a world class culinary team</li><li>
You will create workstations with all needed ingredients and cooking equipment</li><li>
You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)</li><li>
You will keep a sanitized and orderly environment in the kitchen</li><li>
You will ensure all food and other items are stored properly</li><li>
You will be responsible for the quality of ingredients</li></ul><p></p><p><b>
What are we looking for?</b></p><ul><li>
Active Food handler&rsquo;s certification or the ability to get it</li><li>
Must be willing to work a variety of day/night and weekend shifts</li><li>
Requires strong organizational skills</li><li>
Must be able to work independently</li><li>
Able to be on your feet for long periods of time</li><li>
Able to lift at least 50 pounds</li><li>
At least 21 years of age</li><li>
Have a desire to exceed expectations</li><li>
An energetic personality</li></ul><p></p><p><b>
Compensation:</b></p>
$<ul><li></li></ul>$<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Line Cook - Birdie's Rooftop

Join Pyramid Global Hospitality and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.