Qureos Mentor

Pyramid Global Hospitality

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174&rsquo;. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar &amp; Restaurant, Spa &amp; Wellness Center, Outdoor Pool &amp; Lake Beach as well as over 23,000 sq. ft of meeting and events space.
What you will have an opportunity to do:
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the &ldquo;Heart of the House&rdquo; and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
 
 
Your Role:<ul><li>
Engage with guests to ensure their stay is going well</li><li>
Work as a team to accomplish the goal of resort/hotel cleanliness</li><li>
Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.</li><li>
Pickup clean linen and refill the par stock of linen on each floor pantry.</li><li>
Deliver towels, cribs, cots and other items to the guest rooms on requests.</li><li>
Perform duties of room attendant when necessary.</li><li>
Refill the par stock of guest amenities and supplies on each floor pantry.</li><li>
Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.</li><li>
Clean all public areas in the prescribed manner while following department standard operating procedures.</li><li>
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.</li><li>
Always respond in a friendly, helpful manner to guests and other team members.</li></ul>
What are we looking for?
QUALIFICATIONS:<ul><li>
Housekeeping experience desirable</li><li>
Neat, pleasant personality</li><li>
Time management skills</li><li>
Ability to work on feet for an extended period</li><li>
Ability to communicate effectively</li><li>
Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.</li><li>
Lift, carry and position loads of at least 25lbs.</li></ul>
Compensation:
$17<ul><li></li></ul>$17
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

House Attendant

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort &amp; Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort &amp; Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana
What you will have an opportunity to do:
Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
Join our Security team as a Security Supervisor at OKANA Resort &amp; Indoor Waterpark.
Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.
Our Vision for our team members:<ul><li>
Be a part of the OKANA Resort &amp; Indoor Waterpark team, where your career aspirations meet a world-class destination</li><li>
Contribute to our distinctive atmosphere and foster your personal and professional growth</li><li>
An individual committed to creating exceptional guest experiences</li><li>
Be appreciated for what you bring to the team
</li><li>Learn and grow with a company that values its associates
</li></ul>About the role
The Security Supervisor plays a leadership role in the Security Department, overseeing the team of officers, ensuring the safety and security of the resort for all guests and associates. This individual is very involved in day-to-day operations, enforcing all safety and security procedures in accordance with hotel guidelines and in compliance with local, state, and federal regulations. The Security Supervisor will interact with all departments to train in emergency procedures, assisting with routine drills to educate and prepare all associates on their roles during emergencies.
What you will be doing:<ul><li>
Ensure that policies and procedures are enforced.</li><li>
Ensure that property/facilities are energy efficient (conserving energy).</li><li>
Ensure/maintain key control.</li><li>
Maintain current CPR certification.</li><li>
Maintain work area clean and organized.</li><li>
Make safety and security patrols of property and facility. In a timely manner, report to management any unusual observations.</li><li>
Protect guests and employees from harm and prevent theft and/or destruction of property.</li><li>
Report all unsafe conditions immediately.</li><li>
Write shift reports and security incident reports.</li><li>
Process and log lost and found articles.</li><li>
Confront guests and employees involved in unsafe/illegal acts.</li><li>
Investigate/handle complaints, incidences, accidents, and emergencies.</li><li>
Monitor equipment.</li><li>
Perform life-saving functions as required (CPR/first aid).</li></ul>
What are we looking for?
What you bring to the role:<ul><li>
High School Diploma; degree in criminal justice is beneficial.</li><li>
3+ years of experience in the security field, preferably in the hospitality industry.</li><li>
Previous supervisory/management experience.</li><li>
Relevant certifications, including CPR and Life Safety.</li><li>
Fluent in English; ability to write reports and interact with resort guests and associates.</li><li>
Computer proficiency to complete security reports and be familiar with hotel PMS &amp; POS systems.</li></ul>
OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Compensation:<ul><li></li></ul>Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

Security Supervisor

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to the Virginia Guesthouse 
Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike. 
We&rsquo;re building a team that&rsquo;s as welcoming and dynamic as the guests we&rsquo;ll serve. Whether you&rsquo;re an experienced hospitality professional or just starting your career, you&rsquo;ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment. 
If you&rsquo;re passionate about hospitality and ready to shape the guest experience from day one, join us&mdash;and be part of something special at the Virginia Guesthouse.
What you will have an opportunity to do:
We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest&rsquo;s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:<ul><li>
Greet guests as they arrive or move about the bar area</li><li>
Maintains proper and adequate set-up of the bar daily</li><li>
Guide guests on their beverage journey through descriptive selling of the menu</li><li>
Be accurate in your order taking, confirming all special requests</li><li>
Be the master of the bar, understanding the details to enhance the conversation</li><li>
Work collaboratively with other restaurant servers and kitchen/bar staff</li><li>
Assist guests who have concerns to guide them to a resolution that leaves them happy</li><li>
Finalize the experience through timely and accurate bill presentation</li><li>
Requisitioning and stocking of all beer, wine, spirits
</li><li>Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
</li><li>Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
</li><li>Inputs orders into a register at the point of sale and creates a check for each guest
</li><li>Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
</li></ul>What are we looking for?<ul><li>
Someone with an engaging and welcoming personality</li><li>
Current bartenders&rsquo; certification or appropriate license</li><li>
Knowledgeable in the latest trends around mixology</li><li>
Someone who is descriptive and can sale</li><li>
Someone with 2-4 years of bartender experience</li><li>
Someone with knowledge of wine, beer, cocktails, and spirits</li><li>
Someone who can work under pressure in a fast-paced environment</li><li>
Someone with a passion for creating an exceptional experience for all guests</li><li>
Someone with excellent communication skills</li></ul>
Compensation:
$8.00<ul><li></li></ul>$8.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

Bartender

<div>
 
 Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
 
 
 
 
 Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
 
 
 
 
 Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
 
 
 
 
 Check out
 
 
 this video
 
 
 for more information on our great company!
 
 
 
 
 About Our Property
 
 
 
 The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the &ldquo;Jewel of the Desert&rdquo; since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/caf&eacute;, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel &amp; Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world&rsquo;s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here. Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook
 
 
 
 What You Will Have An Opportunity To Do
 
 
 
 The
 
 Overnight Front Desk Agent
 
 will be responsible for acting as the representative of the Arizona Biltmore to all guests, ensuring that the highest standards of service are upheld and guest expectations are met throughout the check-in and check-out process.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Register guests and assign rooms, accommodate special requests whenever possible. Assist in pre-registration and blocking of reservations when necessary. Handle the recognition, retrieval, verbal confirmation, credit and closing steps of the check-in / checkout process according to department standards.
 </li>
 <li>
 Stay up-to-date on room rates, packages, help promote special packages, discounts. Know all room rates.
 </li>
 <li>
 Develop a working knowledge of PBX, Concierge and Reservations.
 </li>
 <li>
 Maintain the cleanliness and neatness of the Front Desk area.
 </li>
 <li>
 Handle guest inquiries ensuring high quality service standards and guest satisfaction.
 </li>
 <li>
 When assigned to night / 3rd shift, produce reports and perform system updates to ensure revenues and guest data is recorded for the appropriate business day and ready for the subsequent business day.
 </li>
 <li>
 Ensure that the Front Desk checklist is completed each shift including required report attachments.
 </li>
 <li>
 Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
 
 
 </li>
 </ul>
 This is a
 
 full-time
 
 position, and you must be available to work weekdays, weekends and holidays. The shift is from 10:30pm-7am.
 
 
 
 What are we looking for?
 
 
 
 EDUCATION
 
 
 <ul>
 <li>
 High School graduate or equivalent
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Prior customer service experience, required
 </li>
 <li>
 Experience with handling cash, preferred
 </li>
 <li>
 Prior luxury hotel experience, preferred
 </li>
 <li>
 Prior Front Desk experience, preferred
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
 
</div>

Overnight Front Desk Agent (Full-Time) - Arizona Biltmore

Join Pyramid Global Hospitality and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pyramid Global Hospitality

About Company

House Attendant

Security Supervisor

Bartender

Overnight Front Desk Agent (Full-Time) - Arizona Biltmore