Qureos Mentor

Pyramisa Hotel Apartment

Provide the best level of service to guests and enhance customer satisfaction by offering timely, accurate, trouble-free, and courteous service to arriving and in-house guests.&middot; Responds to guest requests for information about the hotel and its surroundings.&middot; Arranges for special services requested by the guests.&middot; Reviewing the PMS to check all updates related to guests in house, arrivals, departures and take proper handover from the previous shift.&middot; Arranges fulfilment of guest services by working with Bell staff, Housekeeping, Reservations and F&amp;B.&middot; Allocates rooms and issues appropriate keys.&middot; Follows-up and verifies arrivals by updating registration cards with regards to spelling of guest&rsquo;s name, address, e-mail address, telephone number, method of payment, guest&rsquo;s preferences.&middot; Handles incoming guest room reservations.&middot; Handles reservations for guests &amp; restaurants, etc.&middot; Aware at all times of current room status and room availability.&middot; Fully aware of current and future hotel promotions.&middot; Find ways for upselling upon check-in and during the stay of the guests to maximize room revenue.&middot; Increases hotel revenue by promoting Food and Beverage alternatives.&middot; Completes shift closing accurately by getting appropriate approval signatures.&middot; Adheres to hotel policies regarding the use of cash banks.&middot; Communicates effectively with guests, colleagues, and superiorsJob Type: Full-timePay: AED1,800.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Front Office: 1 year (Preferred)</li><li>Hospitality: 1 year (Preferred)</li></ul>Work Location: In person

Guest Service Agent

Join Pyramisa Hotel Apartment and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pyramisa Hotel Apartment

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Guest Service Agent