Qureos Mentor

Quality Inn and Suites

Schedule:Night Auditor: 4 nights at the week 11PM to 7AMWednesday, Thursday, Friday and SaturdayExperience:<ul><li>Customer Service: Minimum of 1 year</li><li>Hotel Front Desk: Minimum of 1 year</li><li>Choice Advantage knowledge is a plus</li></ul>Duties:<ul><li>Managing front desk activity and handling guest check-ins and check-out</li><li>Managing and updating all official documentation pertaining to the role</li><li>Answering calls and queries related to potential booking</li><li>Inform customers of all on-site amenities and any relevant information that is needed to use them</li><li>Handle and resolve guest complaints</li><li>Invoice and bill guests for their stay and services used</li><li>Communicate with guests to better understand their individual needs to provide them with the best service possible</li></ul>Skills:<ul><li>Computer knowledge</li><li>Communication: Strong verbal and nonverbal communication skills are important. Hotel clerks will use active listening skills to understand the individual needs of each customer. They will also use nonverbal skills to identify a guest&rsquo;s satisfaction or dissatisfaction with their stay.</li><li>Customer service: Customer service skills are a requirement.</li><li>Problem-solving</li></ul>Job Type: Full-timePay: Up to $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>Hotel Front Desk: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Ability to Relocate:<ul><li>Doral, FL 33166: Relocate before starting work (Required)</li></ul>Work Location: In person

Hotel Night Auditor

We are looking for a thorough head housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition. Responsible for cleaning hotel rooms including vacuuming, disinfecting surfaces ensuring cleanliness of bathrooms, dusting, and deep cleaning. Supervised cleaning staff, closely monitored job performance, and reported issues to management. Followed room cleaning procedures and safety guidelines.Responsibilities<ul><li>Clean and tidy all areas to the standard cleanliness within time limits</li><li>Deliver excellent customer service</li><li>Create daily job lists and record all serviced rooms</li><li>Maintain equipment in good condition</li><li>Report on any shortages, damages or security issues</li><li>Handle reasonable guests complaints/requests and inform others when required</li><li>Check stocking levels of all consumables</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws</li></ul>Requirements<ul><li>Proven working experience in relevant field</li><li>Ability to work independently and remain motivated</li><li>Helpful with customer service orientation</li><li>Prioritisation and time management skills</li><li>Professionalism along with speed and attention to detail</li><li>Knowledge of English language</li><li>High school degree</li></ul>Job Types: Full-time, Part-timePay: $14.75 - $16.00 per hourExperience:<ul><li>Cleaning: 1 year (Preferred)</li></ul>Work Location: In person

Head Housekeeper

Join Quality Inn and Suites and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quality Inn and Suites

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Hotel Night Auditor

Head Housekeeper