Qureos Mentor

Quality Inn and Suites

Job SummaryJoin our dynamic hospitality team as a Hotel Front Desk Clerk, where you will be the welcoming face and first point of contact for our guests. Your energetic and professional approach will ensure a seamless check-in and check-out experience, providing exceptional guest services that leave a lasting positive impression. You will handle reservations, manage guest inquiries, and coordinate with various hotel departments to deliver a memorable stay. This role offers an exciting opportunity to showcase your hospitality management skills, multilingual abilities, and problem-solving talents in a fast-paced environment committed to guest satisfaction.Sat 3pm-11pmSun 3pm-11pmDuties<ul><li>Greet guests warmly upon arrival, ensuring a friendly and professional first impression.</li><li>Manage hotel reservations using property management systems (PMS), including OPERA or similar platforms, to accurately record guest details and preferences.</li><li>Handle multi-line phone systems with excellent phone etiquette, providing information about hotel services, local attractions, and answering guest inquiries promptly.</li><li>Check guests in and out efficiently while verifying identification and payment details, ensuring compliance with hotel policies.</li><li>Assist guests with special requests, including room changes, amenities, and concierge services to enhance their stay.</li><li>Maintain up-to-date knowledge of hotel emergency procedures and safety protocols to respond swiftly in case of incidents or emergencies.</li><li>Support night audit processes by reconciling daily transactions and preparing reports to ensure financial accuracy.</li><li>Foster guest relations through attentive service, addressing concerns proactively and resolving customer service issues with confidence.</li><li>Collaborate with housekeeping, maintenance, and management teams to coordinate guest needs and ensure smooth operations.</li><li>Utilize multilingual skills to communicate effectively with diverse guests, enhancing overall guest experience.</li></ul>Experience<ul><li>Previous experience in hospitality management or front desk operations within a hotel environment is highly preferred.</li><li>Familiarity with hotel management software such as OPERA or other property management systems (PMS).</li><li>Strong customer service skills with the ability to problem-solve quickly and efficiently under pressure.</li><li>Knowledge of hospitality reservation systems and night audit procedures is advantageous.</li><li>Bilingual or multilingual abilities are a plus, enabling effective communication with international guests.</li><li>Experience in handling guest relations, phone communication, and multi-line phone systems demonstrates excellent client communication skills.</li><li>Understanding of hotel emergency procedures ensures preparedness for any situation requiring immediate action.</li></ul>Join us in creating memorable experiences for our guests through energetic service and dedicated hospitality!Pay: From $17.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Hotel Front Desk Clerk

T&iacute;tulo del Puesto: Camarista de HotelResumen: Estamos buscando un/a Camarista de Hotel dedicado/a y orientado/a a los detalles para unirse a nuestro equipo. El candidato ideal tendr&aacute; pasi&oacute;n por la limpieza y un compromiso con ofrecer un servicio excepcional. Como Camarista de Hotel, desempe&ntilde;ar&aacute;s un papel clave en el mantenimiento de la limpieza y la apariencia general de las instalaciones del hotel, asegurando que los hu&eacute;spedes disfruten de un ambiente acogedor, c&oacute;modo y de alta calidad. Tu atenci&oacute;n al detalle y capacidad para trabajar de manera eficiente contribuir&aacute;n al mantenimiento de nuestros altos est&aacute;ndares de hospitalidad.Responsabilidades Principales:<ul><li>Realizar la limpieza profunda de las habitaciones de los hu&eacute;spedes, pasillos, ba&ntilde;os y &aacute;reas comunes del hotel.</li><li>Realizar tareas de cuidado de suelos, como barrer, trapear, aspirar y pulir superficies.</li><li>Asegurarte de que todos los suministros de limpieza est&eacute;n abastecidos y adecuadamente mantenidos.</li><li>Reportar cualquier problema de mantenimiento o riesgo de seguridad a la gerencia de manera inmediata.</li><li>Seguir los procedimientos de limpieza establecidos para garantizar altos est&aacute;ndares de higiene y presentaci&oacute;n.</li><li>Ayudar con tareas de lavander&iacute;a cuando sea necesario, como lavar, doblar y organizar las s&aacute;banas y toallas.</li><li>Brindar un excelente servicio al cliente, atendiendo de manera amable y profesional las solicitudes o inquietudes de los hu&eacute;spedes.</li><li>Mantener organizado el carrito de limpieza y asegurarse de que todo el equipo de trabajo est&eacute; en buen estado.</li></ul>Requisitos:<ul><li>Se prefiere experiencia previa en limpieza o en roles de camarista en hoteles o en la industria de la hospitalidad.</li><li>Conocimiento en el uso de t&eacute;cnicas y equipos de limpieza industrial es una ventaja.</li><li>Atenci&oacute;n al detalle y capacidad para priorizar tareas de manera efectiva.</li><li>Excelentes habilidades de gesti&oacute;n del tiempo y capacidad para trabajar de manera independiente o en equipo.</li><li>Buenas habilidades de comunicaci&oacute;n con enfoque en la atenci&oacute;n al cliente.</li><li>Resistencia f&iacute;sica para realizar tareas de limpieza que requieren estar de pie, agacharse, levantar objetos y moverse durante el d&iacute;a.</li><li>Compromiso con el mantenimiento de los est&aacute;ndares de limpieza en cumplimiento con las normativas de salud y seguridad.</li></ul>&iquest;Por Qu&eacute; Unirte a Nosotros?<ul><li>Trabaja en un entorno din&aacute;mico y de apoyo en un hotel de alta calidad.</li><li>Contribuye al mantenimiento de un ambiente limpio y acogedor para nuestros hu&eacute;spedes.</li><li>Forma parte de un equipo comprometido con la excelencia y el servicio de primera clase.</li></ul>&iexcl;&Uacute;nete a nosotros y ayuda a crear un ambiente limpio, acogedor y profesional para nuestros hu&eacute;spedes!Overview We are seeking a dedicated and detail-oriented Housekeeper to join our team. The ideal candidate will have a passion for cleanliness and a commitment to providing exceptional service. As a Housekeeper, you will play a vital role in maintaining the cleanliness and overall appearance of our facilities, ensuring that guests and residents enjoy a welcoming environment. Your attention to detail and ability to work efficiently will contribute significantly to our hospitality standards.Responsibilities<ul><li>Perform thorough cleaning of assigned areas, including guest rooms, hallways, restrooms, and common areas.</li><li>Conduct floor care duties such as sweeping, mopping, vacuuming, and polishing surfaces.</li><li>Ensure all cleaning supplies are stocked and properly maintained.</li><li>Report any maintenance issues or safety hazards to management promptly.</li><li>Follow established cleaning protocols and procedures to ensure high standards of hygiene.</li><li>Assist with laundry duties as needed, including washing, folding, and organizing linens.</li><li>Provide excellent customer service by addressing guest requests or concerns in a friendly manner.</li><li>Maintain an organized cleaning cart and ensure all equipment is in good working condition.</li></ul>Qualifications<ul><li>Previous experience in custodial or housekeeping roles is preferred; experience in hotel or hospitality settings is a plus.</li><li>Knowledge of industrial cleaning techniques and equipment operation is advantageous.</li><li>Strong attention to detail with the ability to prioritize tasks effectively.</li><li>Excellent time management skills and the ability to work independently or as part of a team.</li><li>Good communication skills with a focus on customer service.</li><li>Physical stamina to perform cleaning tasks that require standing, bending, lifting, and moving throughout the day.</li><li>A commitment to maintaining cleanliness standards in accordance with health and safety regulations.</li></ul>Join us in creating a clean and inviting environment for all!Job Type: Full-timePay: $15.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Housekeeper/Laundry

Overview Join our dynamic hospitality team as a Hotel Laundry Attendant, where your attention to detail and commitment to cleanliness will elevate guest experiences. In this vital role, you will be responsible for ensuring that all hotel linens, towels, and guest clothing are impeccably cleaned, pressed, and ready for use. Your energetic approach and dedication to maintaining high standards will contribute significantly to the overall comfort and satisfaction of our guests. This paid position offers an opportunity to develop valuable skills in laundry operations within a fast-paced hotel environment.Responsibilities<ul><li>Operate commercial laundry machines to wash, dry, and fold linens, towels, and guest clothing efficiently and safely</li><li>Sort laundry items by color, fabric type, and cleaning requirements to ensure proper handling</li><li>Perform dry cleaning processes for delicate or special-care garments as needed</li><li>Maintain cleanliness of the laundry area by regularly cleaning machines, work surfaces, and storage spaces</li><li>Monitor inventory levels of detergents, cleaning supplies, and linen stock; notify management when supplies need replenishing</li><li>Follow all safety procedures and guidelines to prevent accidents or damage during laundry operations</li><li>Assist with other housekeeping duties when necessary to support overall hotel cleanliness standards</li></ul>Requirements<ul><li>Previous experience in laundry services or hotel housekeeping is preferred but not required; training will be provided</li><li>Basic knowledge of laundry equipment operation and cleaning techniques</li><li>Strong attention to detail with a focus on quality and efficiency</li><li>Ability to stand for extended periods and perform physically demanding tasks such as lifting heavy loads of linens or laundry baskets</li><li>Good communication skills and a positive attitude toward teamwork</li><li>Familiarity with cleaning chemicals and safety procedures related to laundry operations is a plus</li></ul>Embark on a rewarding career where your efforts directly impact guest satisfaction! We value energetic individuals eager to contribute to a clean, welcoming environment. Join us today and help create memorable stays for every guest through your dedication to excellence in laundry services.Pay: $15.00 - $16.00 per hourWork Location: In person

Hotel Laundry Attendant

Job Summary We are seeking a dedicated and energetic Housekeeper to join our team and ensure that our residential or commercial spaces are maintained to the highest standards of cleanliness and comfort. In this role, you will be responsible for performing a variety of cleaning duties and providing exceptional customer service to guest. Your attention to detail and proactive approach will help create a welcoming, hygienic environment that exceeds expectations. This position offers an opportunity to work in a dynamic setting where your skills in sanitation, floor care, and hospitality contribute directly to the satisfaction of those we serve.Responsibilities<ul><li>Perform thorough cleaning of all areas including bedrooms, bathrooms, and common spaces using appropriate cleaning techniques and supplies</li><li>Maintain high standards of sanitation by disinfecting surfaces, trash removal, and ensuring proper hygiene practices are followed</li><li>Conduct floor care activities including vacuuming carpets, mopping, and applying appropriate treatments for different surfaces</li><li>Provide excellent customer service by addressing Guest&rsquo;s requests promptly and professionally</li><li>Ensure all cleaning equipment is maintained in good working condition and stored properly after use</li><li>Follow safety protocols related to cleaning chemicals and equipment to prevent accidents or health hazards</li></ul>Qualifications<ul><li>Proven experience in residential or commercial cleaning, custodial work, or hotel housekeeping preferred</li><li>Strong knowledge of cleaning techniques, sanitation standards, and floor care methods including carpet cleaning and janitorial procedures</li><li>Ability to perform physical tasks such as lifting, bending, standing for extended periods, and operating cleaning machinery safely</li><li>Excellent organizational skills with attention to detail in maintaining cleanliness standards</li><li>Customer service-oriented mindset with effective communication skills</li><li>Experience with laundry services and managing household or hospitality-related chores is a plus</li></ul>Join us if you&rsquo;re passionate about creating pristine environments where comfort and hygiene come first! Your dedication will help foster welcoming spaces that leave lasting positive impressions on residents or guests.Pay: From $15.00 per hourWork Location: In person

Housekeeper

We&rsquo;re Hiring: A Breakfast Attendant!If you love mornings, great conversations, and making someone&rsquo;s day before 9 AM, you&rsquo;ll fit right in with us.We&rsquo;re looking for energetic, friendly people who enjoy talking with guests and their families while keeping our breakfast area running smoothly. This is a fun, fast‑paced role where you get to be the smiling face that starts everyone&rsquo;s day off right.Schedule:<ul><li>Weekdays start at 5:00 AM</li><li>Weekends &amp; holidays start at 6:00 AM</li><li>Weekend &amp; holiday availability is required &mdash; we&rsquo;re a 24/7 hospitality family.</li></ul>What You&rsquo;ll Do:<ul><li>Greet guests with a warm, cheerful &ldquo;Good morning!&rdquo;</li><li>Set up, restock, and maintain our breakfast buffet</li><li>Keep the dining area sparkling clean &mdash; tables, floors, equipment, and displays</li><li>Prepare and restock items for the next day</li><li>Lift, carry, push, or pull up to 40 lbs as needed</li><li>Jump in to help with other tasks as requested by supervisors</li></ul>What We&rsquo;re Looking For:<ul><li>Great communication and a naturally friendly personality</li><li>Someone who enjoys multitasking and staying busy</li><li>A team player who loves creating a welcoming environment</li><li>Previous hotel or food‑service experience is a plus &mdash; but not required! We&rsquo;ll train you.</li></ul>If you enjoy connecting with people, keeping things organized, and being part of a supportive team, this is a great place to work. Our guests appreciate kindness, and you&rsquo;ll get to be part of the reason they start their day smiling..Job Type: Part-timePay: $15.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Experience:<ul><li>Restaurant experience: 1 year (Preferred)</li></ul>Language:<ul><li>English and Spanish (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Breakfast Attendant

We are looking for a new breakfast attendant to join our team. Our breakfast attendants begin work at 6:30am and oversee our active breakfast hours from 6:30am to 9:30am. During this time the attendant will be responsible for preparing and restocking breakfast, cleaning and conversing with our guests. After we stop offering breakfast to our guests, the attendants are responsible for shutting down breakfast, cleaning and preparing for the following day. Applicants must be available from 6:30am-1:30pm Saturdays and Wednesdays. Applicants without both Saturday and Wednesday availability will not be considered for this position. This position is for 2 shifts a week.Responsibilities: - Prepare and set up the breakfast area for guests - Ensure that all food items are properly stocked and displayed - Cook and serve breakfast items such as eggs, sausage, biscuits, gravy - Clean and sanitize all food preparation and serving areas - Monitor food inventory and order supplies as needed - Provide excellent customer service to guests during breakfast hours - Close down breakfast and clean dishes/tables/serving area-Prepare breakfast items/breakfast area for following day's useSkills: - Knowledge of food safety and sanitation regulations - Strong attention to detail and organizational skills - Excellent communication and customer service skills - Ability to work in a fast-paced environment and multitask effectively - Willingness to learn and adapt to new tasks or responsibilitiesNote: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.Job Type: Part-timePay: From $12.00 per hourBenefits:<ul><li>Employee discount</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Food service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Laramie, WY 82070 (Required)</li></ul>Work Location: In person

Part Time Breakfast Attendant

Join Quality Inn and Suites and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.