Qureos Mentor

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
 
 
 
 Job Description
 
 
 
 The Host is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for organizing the floor, the floor plan, distribution of sections, menus etc. Host/Hostess communicates with kitchen team at all times as well as the MOD.
 
 
 Additionally, the Host maintains menus, host stand and reservation system/phone. Proper etiquette is a must at all times.
 
 
 <ul>
 <li>
 Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
 </li>
 <li>
 Have a thorough knowledge of menus and current specials in applicable outlets.
 </li>
 <li>
 Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
 </li>
 <li>
 Be familiar with the operation of the Open Table
 </li>
 <li>
 Ensure menus are clean.
 </li>
 <li>
 Ensure that there are updated menus for each shift.
 </li>
 <li>
 Perform opening and closing procedures and side-work duties.
 </li>
 <li>
 Ensure that the host stands is kept stocked, tidy and clean.
 </li>
 <li>
 Service guests to the standard steps of service.
 </li>
 <li>
 Escort guests to their tables and pull chairs for them.
 </li>
 <li>
 Bring the guest&rsquo;s drinks using a tray when escorting them to the restaurant from the bar.
 </li>
 <li>
 Be familiar with fire extinguishers, locations and know how to use them.
 </li>
 <li>
 Ensure overall guest satisfaction.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 High School diploma or equivalent.
 </li>
 <li>
 Excellent reading, writing and oral proficiency in the English language.
 </li>
 <li>
 Some food and beverage experience at a luxury hotel or restaurant an asset.
 </li>
 <li>
 Proficient knowledge of wines, spirits, and mixed drinks. (bench test preferred)
 
 
 </li>
 </ul>
 Physical Requirements
 
 
 <ul>
 <li>
 Flexible and long hours sometimes required.
 </li>
 <li>
 Light work - Exerting up to 20 pounds of force occasionally
 </li>
 <li>
 Ability to stand for the entire shift.
 
 
 </li>
 </ul>
 General Requirements
 
 
 <ul>
 <li>
 Must be able to effectively communicate, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
 </li>
 <li>
 Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
 </li>
 <li>
 Must be able to multitask and prioritize departmental functions to meet deadlines.
 </li>
 <li>
 Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
 </li>
 <li>
 Attend all hotel required meetings and trainings.
 </li>
 <li>
 Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
 </li>
 <li>
 Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
 </li>
 <li>
 Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
 </li>
 <li>
 Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
 </li>
 <li>
 Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
 </li>
 <li>
 Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
 </li>
 <li>
 Must be able to cross-train in other hotel related areas if needed.
 </li>
 <li>
 Must be able to maintain confidentiality of information.
 </li>
 <li>
 Must be able to show initiative, including anticipating guest or operational needs.
 </li>
 <li>
 Perform other duties if requested by management.
 </li>
 <li>
 Maintain a friendly and warm demeanor at all times.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Hourly Wage: Intro rate $25.65 - wage after 90-day probationary period is $28.50
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide for you and your family.
 </li>
 <li>
 Excellent Company benefits including medical, dental, vision and life insurance.
 </li>
 <li>
 Personalized development opportunities across Accor's extensive brand portfolio.
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities
 </li>
 </ul>
</div>

Host

<div>
 
 Company Description
 
 
 
 
 Raffles &amp; Fairmont Red Sea
 
 , positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.
 
 
 
 Job Description
 
 
 
 We are seeking an innovative and visionary Cluster Graphic Designer Manager to lead the creative design initiatives for Raffles &amp; Fairmont The Red Sea in Umluj, Saudi Arabia. In this pivotal role, you will oversee the graphic design function across our luxury resort cluster, ensuring cohesive brand excellence, visual consistency, and creative innovation across all properties. You will manage a team of talented designers while collaborating with senior leadership to elevate our brand presence in this premier destination.
 
 
 <ul>
 <li>
 Lead, mentor, and develop a team of graphic designers, fostering a collaborative and innovative creative environment
 </li>
 <li>
 Establish and maintain visual brand standards and design guidelines across all cluster properties
 </li>
 <li>
 Oversee the creation and execution of design projects including marketing collateral, signage, digital assets, wayfinding, and environmental graphics
 </li>
 <li>
 Develop and implement strategic design solutions that align with luxury hospitality brand positioning and corporate objectives
 </li>
 <li>
 Manage design budgets, timelines, and resource allocation across multiple projects and properties
 </li>
 <li>
 Collaborate with marketing, operations, and senior management to understand business objectives and translate them into compelling visual communications
 </li>
 <li>
 Conduct regular design reviews and provide constructive feedback to ensure quality and brand consistency
 </li>
 <li>
 Stay current with design trends, industry best practices, and emerging technologies in the hospitality sector
 </li>
 <li>
 Coordinate with external vendors, printers, and production partners to ensure quality deliverables
 </li>
 <li>
 Participate in strategic planning sessions to shape the visual identity and creative direction of the cluster
 </li>
 <li>
 Monitor and evaluate team performance, providing coaching and professional development opportunities
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 5+ years of professional graphic design experience with at least 3 years in a leadership or management capacity
 </li>
 <li>
 Demonstrated expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software
 </li>
 <li>
 Strong portfolio showcasing diverse design work, preferably in luxury hospitality or high-end brand environments
 </li>
 <li>
 Proven experience managing and mentoring creative teams
 </li>
 <li>
 Excellent project management skills with the ability to manage multiple projects simultaneously
 </li>
 <li>
 Strong understanding of brand identity, visual communication, and design principles
 </li>
 <li>
 Experience with budget management and resource planning
 </li>
 <li>
 Exceptional communication and presentation skills
 </li>
 <li>
 Proficiency in digital design, print production, and environmental graphics
 </li>
 <li>
 Knowledge of design production processes and printing specifications
 </li>
 <li>
 Preferred: Experience in the luxury hospitality industry or multi-property resort environments
 </li>
 <li>
 Preferred: Familiarity with design management software and project tracking tools
 </li>
 <li>
 Preferred: Experience working in or with Middle Eastern markets
 </li>
 <li>
 Strong problem-solving abilities and creative thinking skill set
 </li>
 <li>
 Collaborative mindset with the ability to work effectively across departments
 </li>
 <li>
 Flexibility and adaptability in a dynamic, fast-paced environment
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What&rsquo;s In It For You...
 
 
 
 <ul>
 <li>
 The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.
 </li>
 <li>
 The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.
 </li>
 <li>
 Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
 </li>
 <li>
 A competitive package and excellent opportunities for professional growth.
 </li>
 <li>
 Outstanding discounts across the global Accor and luxury brand network.
 </li>
 </ul>
</div>

Cluster Graphic Designer Manager, Raffles & Fairmont The Red Sea

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The People &amp; Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor&rsquo;s Heartist&reg; values, while upholding the highest standards of confidentiality, wellbeing, and health and safety.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration or Business Management
 </li>
 <li>
 Relevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantage
 </li>
 <li>
 Minimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environment
 </li>
 <li>
 At least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental procedures
 </li>
 <li>
 Demonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance matters
 </li>
 <li>
 Demonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculations
 </li>
 <li>
 Proven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metrics
 </li>
 <li>
 Hands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reporting
 </li>
 <li>
 Hands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
 </li>
 <li>
 Demonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeing
 </li>
 <li>
 Proven ability to manage and influence internal and external stakeholders across all levels
 </li>
 <li>
 Proficiency in HR systems and relevant platforms, including but not limited to Oasys
 </li>
 <li>
 Proven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomes
 </li>
 <li>
 Strong proficiency in Microsoft Office applications
 </li>
 <li>
 Prior experience working in the GCC is preferred
 </li>
 <li>
 Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
 </li>
 </ul>
</div>

People & Culture Manager

Join Raffles Hotels & Resorts and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Raffles Hotels & Resorts

About Company

Host

Cluster Graphic Designer Manager, Raffles & Fairmont The Red Sea

People & Culture Manager