Qureos Mentor

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 374 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
 
 
 When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Guest Engagement:
 </li>
 <li>
 Act as the primary point of contact for guests, ensuring their needs and expectations are consistently met and exceeded.
 </li>
 <li>
 Assists in creating tailored experiences for VIPs, repeat guests, and high-profile clients by utilizing guest history and preferences.
 </li>
 <li>
 Handles guest feedback, record glitches, and ensure prompt resolution with complete follow-up and closure.
 </li>
 <li>
 Communicate guest issues or concerns to senior management for further action.
 </li>
 <li>
 Team Supervision:
 </li>
 <li>
 Supervise the daily activities of Guest Relations Officers, ensuring adherence to service standards and lobby coverage.
 </li>
 <li>
 Prepare and manage weekly duty rosters to ensure optimal team coverage.
 </li>
 <li>
 Mentor and coach the Guest Relations team, fostering a culture of excellence and continuous improvement.
 </li>
 <li>
 Work closely with other departments such as Concierge, Butler, and Raffles Club to coordinate events, special requests, and VIP preparations.
 </li>
 <li>
 Operational Excellence:
 </li>
 <li>
 Ensure the lobby and Guest Relations desk maintain an impeccable standard of cleanliness and organization and is always manned.
 </li>
 <li>
 Conduct regular checks of VIP rooms prior to arrival to ensure standards are met (allocations, amenities, and special requests).
 </li>
 <li>
 Monitor and manage KPIs related to guest satisfaction, loyalty, and operational efficiency.
 </li>
 <li>
 Maintain a visible presence during peak times, in the lobby, F&amp;B outlets, Raffles Club, Recreation areas, at events, and any other key operational areas determined my management to enhance guest interaction.
 </li>
 <li>
 Personalized Experiences:
 </li>
 <li>
 Collaborate with the Guest Experience Manager to develop and implement unique guest touchpoints and experiences.
 </li>
 <li>
 Ensure special recognition and bespoke services for repeat guests, high-paying clients, and VIPs.
 </li>
 <li>
 Liaise with other departments to curate and deliver personalized guest moments that align with the hotel&rsquo;s brand.
 </li>
 <li>
 Leadership and Coordination:
 </li>
 <li>
 Lead by example, maintaining a professional and approachable demeanor at all times.
 </li>
 <li>
 Ensure open lines of communication and collaboration with related departments to handle guest requests and complaints effectively.
 </li>
 <li>
 Provide feedback and updates to the Guest Experience Manager regarding operational challenges and opportunities for improvement.
 </li>
 <li>
 Additional Responsibilities:
 </li>
 <li>
 Performs related duties and special projects assigned by Senior Management.
 </li>
 <li>
 Serves as a brand ambassador, building strong relationships with guests and fostering loyalty.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Reports directly to the Guest Experience Manager.
 </li>
 <li>
 Collaborates closely with Concierge, Butler, and other operational teams.
 </li>
 <li>
 Engages directly with guests, including VIPs and high-profile individuals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Work Environment:
 
 
 
 <ul>
 <li>
 High visibility and engagement in guest-facing areas.
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as required by the operation.
 
 
 </li>
 </ul>
 
 Skills And Attributes
 
 
 
 <ul>
 <li>
 Exceptional interpersonal and communication skills.
 </li>
 <li>
 Proactive and resourceful, with a strong ability to resolve challenges effectively.
 </li>
 <li>
 Detail-oriented with a passion for delivering unique guest experiences.
 </li>
 <li>
 Strong leadership capabilities, with the ability to inspire and motivate a team.
 </li>
 <li>
 Flexible and adaptable, with a forward-thinking and innovative mindset.
 </li>
 <li>
 Strong written and verbal communications in English; additional languages are a plus.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field preferred.
 </li>
 <li>
 Minimum of 3 years in a guest-facing role within luxury hospitality, with supervisory experience.
 </li>
 <li>
 Familiarity with multicultural environments and experience serving high-profile clients.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: V0BK765sfkfrgivzowChIjrgmyenN7tkiaNZs8PAdecMjrVaz/iVOyOmwbrvuO0LLGETJatz+9bq5oQTLFadOTDbOavf857kVGantL9GbyyVI4ALQRqgIUfsoxF4t0LfqzYyX7c5P0uQJOIu+F1nr9r7VE+4YxOxT6H/1pKhfnxa4DTbNBLzCA2/2h/G4XAR7KmZFuPIiZrAt8fr6Q==</div>

Guest Relations Supervisor

<div>
 
 Company Description
 
 
 
 Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
 
 
 
 Job Description
 
 
 
 We are seeking a dynamic and visionary Director of Sales and Marketing to join our team in Jeddah, Saudi Arabia. This exciting opportunity offers the chance to lead and innovate in a thriving market, driving our organization's growth and success.
 
 
 <ul>
 <li>
 Develop and implement comprehensive sales and marketing strategies to maximize revenue and market share
 </li>
 <li>
 Lead and mentor a high-performing sales and marketing team, fostering a culture of excellence and innovation
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless execution of marketing initiatives and sales targets
 </li>
 <li>
 Analyze market trends, competitor activities, and customer insights to inform strategic decision-making
 </li>
 <li>
 Oversee the creation and management of marketing campaigns across various channels, including digital platforms
 </li>
 <li>
 Establish and maintain strong relationships with key clients, partners, and stakeholders
 </li>
 <li>
 Manage the department's budget, ensuring optimal resource allocation and ROI
 </li>
 <li>
 Drive the development and implementation of pricing strategies to maximize profitability
 </li>
 <li>
 Represent the company at industry events, conferences, and trade shows
 </li>
 <li>
 Collaborate with regional teams to align local strategies with broader organizational goals
 </li>
 <li>
 Monitor and report on sales and marketing performance metrics, providing insights and recommendations for improvement
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven track record with a minimum of 5 years of experience in a senior sales and marketing role, preferably in the hospitality or luxury goods sector
 </li>
 <li>
 Previous experience as a Director of Sales and Marketing (DOSM) is required
 </li>
 <li>
 Bachelor's degree in Marketing, Business Administration, or a related field; MBA or Hotel Management degree is a plus
 </li>
 <li>
 Demonstrated expertise in strategic planning, revenue management, and budget oversight
 </li>
 <li>
 Strong leadership skills with the ability to motivate and develop high-performing teams
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build relationships at all levels
 </li>
 <li>
 Proficiency in digital marketing strategies and tools, including social media and content marketing
 </li>
 <li>
 Experience with customer relationship management (CRM) systems and sales analytics tools
 </li>
 <li>
 Knowledge of the Saudi Arabian market and regional business practices is highly desirable
 </li>
 <li>
 Fluency in English is required; Arabic language skills are a significant advantage
 </li>
 <li>
 Proficiency in Microsoft Office suite, hotel management software (e.g., Opera), and sales and catering systems
 </li>
 <li>
 Willingness to travel within the region and work flexible hours as needed
 </li>
 <li>
 Innovative mindset with a passion for driving growth and embracing new technologies in the sales and marketing field
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: xZe7c3337rqucZHYbEUA7acy0Br79Y9IUM42SP3k4r2a2rtYgPnzYxY025E1XKWr98lUa1EpCOTZEWnCVNL+sUMZ60Y1kcX3lS9h5G1MkYxIxbeqkE48XWEy4o7CENrWT9kQb4+tGqfFppxgjd0S5YLpu2WbVjm98GY9PydOkHAtcIk21iYE7dQT/gX4XVjiEx0227Er+iSs7SY=</div>

Director of Sales and Marketing

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The Duty Engineer is responsible for ensuring the efficient operation, maintenance, and repair of all mechanical, electrical, and plumbing (MEP) systems within the hotel. This role requires a hands-on approach to troubleshooting technical issues, supervising the engineering team during shifts, and ensuring compliance with safety and operational standards.
 
 
 
 Qualifications
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Operational &amp; Maintenance Duties
 
 
 
 <ul>
 <li>
 Monitor and oversee the daily operation of all MEP systems, including HVAC, electrical, plumbing, and fire safety systems.
 </li>
 <li>
 Conduct routine inspections and preventive maintenance on hotel equipment to ensure optimal performance.
 </li>
 <li>
 Respond promptly to engineering requests from guests and other departments, ensuring minimal disruption to hotel operations.
 </li>
 <li>
 Troubleshoot and repair mechanical, electrical, and plumbing issues efficiently.
 </li>
 <li>
 Maintain records of all maintenance activities and ensure compliance with regulatory requirements.
 
 
 </li>
 </ul>
 
 Supervision &amp; Team Management
 
 
 
 <ul>
 <li>
 Supervise a team of technicians and ensure all engineering tasks are completed as per the hotel's standards.
 </li>
 <li>
 Assign and oversee tasks for engineering staff during the shift.
 </li>
 <li>
 Conduct training and provide technical support to the engineering team.
 </li>
 <li>
 Ensure all team members adhere to safety procedures and hotel policies.
 
 
 </li>
 </ul>
 
 Health &amp; Safety Compliance
 
 
 
 <ul>
 <li>
 Ensure compliance with local regulations and hotel safety standards related to engineering operations.
 </li>
 <li>
 Maintain proper documentation of safety checks, inspections, and compliance reports.
 </li>
 <li>
 Respond to emergency situations such as power failures, leaks, and equipment breakdowns, ensuring guest and staff safety.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Degree or diploma in Mechanical, Electrical, or Civil Engineering.
 </li>
 <li>
 Minimum of 3&ndash;5 years of experience in hotel engineering or a similar role.
 </li>
 <li>
 Strong technical knowledge of HVAC, electrical, plumbing, and fire safety systems.
 </li>
 <li>
 Experience in preventive maintenance programs and troubleshooting technical issues.
 </li>
 <li>
 Previous experience in a luxury hospitality environment preferred.
 </li>
 <li>
 Ability to lead a team and manage tasks efficiently under pressure.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Excellent communication skills in English; additional languages are a plus.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: QisozkhNSznjnrkMa1fSzicLRiB8JrdP6QdW7pBNI1YpubmXuvPKvA9q6MIhTytQliwkI30diRWpNZmzWvxFQHF0XepWYEPr9d/vuN3zN3B+8w8DHwRodJ8U8cKNl91W3UfOqggn5zUmH0uB3GzQ+ssW4aoY8A==</div>

Duty Engineer

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 The Assistant Banquet Manager supports the Director of Banquets in the day-to-day coordination and execution of banquet and event operations. This role ensures smooth service delivery, proper event setup, and a consistently high standard of guest experience.
 
 
 Key responsibilities include supervising banquet staff during setup, service, and breakdown; ensuring event spaces are prepared according to specifications; and maintaining cleanliness, organization, and equipment readiness. The Assistant Banquet Manager works closely with kitchen and event planning teams to ensure seamless communication and execution.
 
 
 This role also helps train and guide banquet staff, reinforces service standards, and responds promptly to guest needs or issues during events. With a hands-on approach, the Assistant Banquet Manager plays a key part in ensuring operational efficiency and delivering memorable event experiences.
 
 
 
 Operational Support &amp; Daily Event Execution
 
 
 
 <ul>
 <li>
 Assist the Director of Banquets in overseeing daily banquet operations, including setup, service delivery, and event breakdown.
 </li>
 <li>
 Coordinate with the kitchen, stewarding, and event planning teams to ensure timely and accurate execution of event details.
 </li>
 <li>
 Conduct pre-function inspections of banquet areas, ensuring cleanliness, proper setup, and readiness of equipment and supplies.
 </li>
 <li>
 Support the team in maintaining high service standards during events, including food presentation, service timing, and guest interactions.
 </li>
 <li>
 Monitor and report any operational issues or maintenance needs to relevant departments for prompt resolution.
 </li>
 <li>
 Ensure staff adhere to health, safety, and hygiene standards (HACCP/Food Safety) throughout all banquet activities.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Communication
 
 
 
 <ul>
 <li>
 Lead by example during events, providing hands-on support to ensure smooth execution and high guest satisfaction.
 </li>
 <li>
 Assist in conducting daily briefings and pre-shift meetings to communicate event details, assignments, and service expectations.
 </li>
 <li>
 Help train and guide new and existing team members on service protocols, hotel standards, and operational procedures.
 </li>
 <li>
 Support team morale and foster a cooperative, guest-focused working environment.
 </li>
 <li>
 Observe staff grooming, punctuality, and service behavior, reporting performance concerns as necessary.
 
 
 </li>
 </ul>
 
 Inventory, Cost Control &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Help track banquet inventory, ensuring timely requisition and proper storage of equipment, linen, and supplies.
 </li>
 <li>
 Assist with inventory checks, breakage reporting, and monthly reconciliation of stock.
 </li>
 <li>
 Monitor usage of supplies and report any discrepancies to the Banquet Manager.
 </li>
 <li>
 Support accurate completion of banquet event orders (BEOs), staffing schedules, and function summaries.
 </li>
 <li>
 Review post-event feedback and contribute to service recovery efforts where required.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Feedback
 
 
 
 <ul>
 <li>
 Be present during events to assist guests and address any immediate needs or concerns.
 </li>
 <li>
 Collect guest feedback during and after events, sharing insights with the Director of Banquets and relevant teams.
 </li>
 <li>
 Support a proactive service culture aimed at exceeding guest expectations and creating memorable experiences.
 
 
 </li>
 </ul>
 
 Training &amp; Development
 
 
 
 <ul>
 <li>
 Work with the Director of Banquets and F&amp;B Trainer to support ongoing staff training, skills development, and departmental learning goals.
 </li>
 <li>
 Ensure team members understand hotel policies, fire safety, emergency procedures, and hygiene practices.
 </li>
 <li>
 Participate in refresher trainings, team workshops, and service improvement initiatives.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Act as a liaison between the banquet team and other departments to ensure smooth communication and alignment on event requirements.
 </li>
 <li>
 Share operational updates and feedback with management to support continuous improvement.
 </li>
 <li>
 Participate in operational meetings and contribute suggestions to enhance service efficiency and team coordination.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Solid understanding of banquet and event operations, including setup standards, service flow, and function coordination
 </li>
 <li>
 Knowledge of hygiene, health, and safety standards (e.g., HACCP, fire safety, emergency protocols)
 </li>
 <li>
 Working knowledge of Banquet Event Orders (BEOs), staffing requirements, and event execution timelines
 </li>
 <li>
 Basic understanding of inventory and cost control practices related to banquet operations
 </li>
 <li>
 Proficiency in using hotel management systems and POS systems (e.g., Opera, Delphi, MICROS, etc.)
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in a banquet or F&amp;B supervisory role, preferably in a luxury hotel or high-volume event venue
 </li>
 <li>
 Hands-on experience coordinating large-scale events, weddings, conferences, or corporate functions
 </li>
 <li>
 Exposure to staff training and performance monitoring is an advantage
 </li>
 <li>
 Experience working with multicultural teams and diverse guest profiles
 </li>
 <li>
 Fluency in English language; Due to the nature of the role, fluency in Arabic language is essential.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: jd9Ddlttp3BFkslyk1dHjQoHUl2W2pbw0ppMOf+KY4R4RM+p6Z53nRQpsH+zxnF+rU3t8pMJ1wNMSh5mOTHhUIAz/QoprSw3SeM+W2BRWvkkTpWoJw44Isi6IAYX3eZmTAYAVTRwbLlkRlW35sRIk/xpgVLJDk0SBSqFu/o8BWIHqA==</div>

Assistant Banquet Manager

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 The Engineering Manager is responsible for assisting the Chief Engineer in overseeing the day-to-day operations of the engineering department at Raffles &amp; Fairmont Doha. This role ensures that all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems, are properly maintained and meet safety, quality, and service standards. The Engineering Manager also focuses on energy conservation and sustainability initiatives, ensuring smooth operations and high levels of guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operational Oversight:
 </li>
 <ul>
 <li>
 Support the Chief Engineer in managing the daily operations of the engineering department, ensuring that all systems and facilities are running efficiently and effectively.
 </li>
 <li>
 Monitor and maintain the functionality of critical hotel systems including HVAC, electrical, plumbing, refrigeration, and fire safety systems.
 </li>
 <li>
 Implement preventative maintenance programs for all hotel equipment and facilities, ensuring minimal downtime and smooth operation.
 </li>
 <li>
 Respond quickly to guest and operational requests, ensuring prompt and professional handling of all maintenance issues.
 </li>
 </ul>
 <li>
 Team Leadership:
 </li>
 <ul>
 <li>
 Supervise, train, and mentor engineering staff, including mechanics, electricians, and technicians, ensuring high performance and technical competency.
 </li>
 <li>
 Assign daily tasks to the engineering team and ensure proper follow-up and task completion.
 </li>
 <li>
 Foster a collaborative working environment, promoting teamwork and continuous improvement within the department.
 </li>
 </ul>
 <li>
 Maintenance Planning and Scheduling:
 </li>
 <ul>
 <li>
 Develop and implement preventive and corrective maintenance schedules for all hotel systems and facilities.
 </li>
 <li>
 Ensure that regular inspections are performed on equipment and hotel facilities to identify and resolve any potential issues before they impact operations.
 </li>
 <li>
 Maintain accurate records of maintenance activities and ensure compliance with operational standards.
 </li>
 </ul>
 <li>
 Energy and Sustainability Management:
 </li>
 <ul>
 <li>
 Support the development and implementation of energy conservation and sustainability initiatives to reduce operational costs and environmental impact.
 </li>
 <li>
 Monitor energy and water consumption, identifying opportunities for improving efficiency and reducing waste.
 </li>
 <li>
 Ensure that engineering activities align with the hotel's corporate social responsibility and environmental goals.
 </li>
 </ul>
 <li>
 Health, Safety, and Compliance:
 </li>
 <ul>
 <li>
 Ensure compliance with all local, national, and international safety regulations and building codes.
 </li>
 <li>
 Oversee the safe operation of all hotel facilities, including maintaining fire safety systems, emergency lighting, and building security.
 </li>
 <li>
 Ensure proper handling and storage of hazardous materials in compliance with safety regulations.
 </li>
 <li>
 Participate in regular safety drills and emergency response exercises, ensuring readiness in case of any incidents.
 </li>
 </ul>
 <li>
 Budget and Inventory Management:
 </li>
 <ul>
 <li>
 Assist in managing the engineering department's budget, including tracking expenditures for maintenance, repairs, and capital projects.
 </li>
 <li>
 Oversee inventory control for spare parts, tools, and supplies, ensuring availability while minimizing excess stock.
 </li>
 <li>
 Collaborate with the purchasing team to procure materials and services as required for repairs and ongoing maintenance work.
 </li>
 </ul>
 <li>
 Project Management:
 </li>
 <ul>
 <li>
 Assist with the planning and execution of renovation and capital improvement projects, ensuring work is completed on time and within budget.
 </li>
 <li>
 Liaise with external contractors and service providers to ensure high-quality project execution, particularly for large-scale engineering projects.
 </li>
 <li>
 Oversee the commissioning and decommissioning of engineering systems as needed during renovations or upgrades.
 </li>
 </ul>
 <li>
 Collaboration with Other Departments:
 </li>
 <ul>
 <li>
 Work closely with housekeeping, food &amp; beverage, and front office departments to ensure that guest areas and back-of-house facilities are well maintained and operational.
 </li>
 <li>
 Ensure clear communication between the engineering department and other teams, providing updates on projects, repairs, and maintenance schedules.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in hotel engineering or facilities management, with at least 2 years in a managerial or supervisory role.
 </li>
 <li>
 Comprehensive knowledge of building systems including HVAC, electrical, plumbing, and fire safety.
 </li>
 <li>
 Strong leadership skills, with the ability to manage, motivate, and develop a team.
 </li>
 <li>
 Experience in energy management, sustainability initiatives, and cost control is preferred.
 </li>
 <li>
 Excellent organizational, communication, and problem-solving skills.
 </li>
 <li>
 Proficiency in using relevant software, including BMS (Building Management Systems) and maintenance tracking systems.
 </li>
 <li>
 Familiarity with local regulations, safety standards, and building codes.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Strong leadership and team-building abilities.
 </li>
 <li>
 Excellent organizational and multitasking skills.
 </li>
 <li>
 Technical problem-solving capabilities with a focus on efficiency.
 </li>
 <li>
 Strong communication and interpersonal skills to interact with team members and other departments.
 </li>
 <li>
 Ability to manage budgets and maintain cost-effective operations.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: RUJvS4M2NXq+9f55bQbm2Mo+rCRoVIeciRjqWEtG2ShYj6d9JMc5gNKabaSB2uef+cy/Fl56OF0MNB2MVHj2Wp8fpELv+7g/AWLylSRNsifT7pQpMkblr0CXdY8iJW6wL2KKp5JMgPdUB9oj4mq0Eiux2zMFK7+0cAzW6w==</div>

Engineering Manager

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 
 Content Creation:
 
 
 
 <ul>
 <li>
 Develop and produce high-quality, original content across various formats including:
 </li>
 <li>
 Compelling written content for website, blogs, social media, and email marketing.
 </li>
 <li>
 Eye-catching visuals and graphics for social media posts, stories, and advertisements.
 </li>
 <li>
 Engaging videos for social media and promotional campaigns.
 </li>
 <li>
 Conduct thorough research to ensure all content is accurate, relevant, and aligned with the brand voice and style guide.
 </li>
 <li>
 Stay abreast of current trends and best practices in content creation and social media marketing.
 
 
 </li>
 </ul>
 
 Social Media Management
 
 
 
 <ul>
 <li>
 Manage and curate content for all social media platforms (Instagram, Facebook, LinkedIn, etc.) ensuring consistent brand messaging and optimal engagement.
 </li>
 <li>
 Develop and implement social media strategies to increase brand awareness, audience reach, and website traffic.
 </li>
 <li>
 Monitor social media channels for brand mentions, customer feedback, and competitor activity, providing timely responses and addressing any issues.
 </li>
 <li>
 Track and analyze social media performance using analytics tools, identifying trends and areas for improvement.
 </li>
 <li>
 Collaborate with the marketing team to develop and execute integrated social media campaigns across various channels.
 </li>
 <li>
 Management across social media channels
 </li>
 <li>
 Monitoring and checking digital ads trends and best practices
 
 
 </li>
 </ul>
 
 Graphic Design
 
 
 
 <ul>
 <li>
 Create visually appealing graphics and illustrations for social media, website, and marketing materials.
 </li>
 <li>
 Develop and maintain a consistent brand aesthetic across all visual platforms.
 </li>
 <li>
 Stay up-to-date on the latest graphic design trends and software.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-3 years of experience in photography and videography.
 </li>
 <li>
 A background in film studies, mass communication, photography, or related fields is preferred.
 </li>
 <li>
 Proficiency in operating DSLR and digital video cameras and sound equipment and managing the overall production process.
 </li>
 <li>
 Technologically proficient, with solid knowledge of audio/visual equipment, hardware, software, troubleshooting, and video production and editing techniques.
 </li>
 <li>
 Highly skilled in editing with Adobe Suite, including Adobe Premiere, After Effects, Audition, Photoshop, and Illustrator.
 </li>
 <li>
 Familiarity with sound mixing and color grading.
 </li>
 <li>
 Experience in managing social media platforms.
 </li>
 <li>
 Ability to perform well under pressure and meet deadlines, including flexibility to work outside standard office hours and occasionally on weekends.
 </li>
 <li>
 Ability to manage multiple projects and tasks simultaneously without compromising quality or focus.
 </li>
 <li>
 Highly creative and multi-talented, with a strong sense of storytelling.
 </li>
 <li>
 Exceptional attention to detail and a keen creative eye.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Flexible, proactive, and resourceful, with the ability to adapt to ambiguity, ask the right questions, anticipate needs, and prepare for multiple outcomes
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: OzBu0dJmaM15O52NnOkLDy6zln6O3wWmsYoO0DozSDJSMBB+wRZ+yf3a2JeZLD38O+QOZTrtF/7c43bbnVkOlhTWngRT8HD2NaOBpCtjlwrbRyGn0UW+Gf6ISJMb2Pog3KMvFk5qnWAle4ZuiBjLhKyVFcX2yZlwnIAz1NqJUSuOZJC9sTRy1hdlCqJ+W9o=</div>

Content Creator

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Answer the telephone as per Raffles brand standards and telephone etiquette guidelines.
 </li>
 <li>
 Monitors Message Box task completion that are assigned to the butler team.
 </li>
 <li>
 Execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
 </li>
 <li>
 Set up and prepare private dining condiments, utensils and trays in accordance with the departmental standards.
 </li>
 <li>
 Adhere to the gust recognition program by being familiar with the names of the in-house guests and by greeting the guests by name.
 </li>
 <li>
 Present food and beverages in a manner which ensures that departmental standards are maintained, and guest satisfaction is maximized.
 </li>
 <li>
 Enquire about the satisfaction with food and beverages, and about the service provided by communicating directly with guests.
 </li>
 <li>
 Have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries and to up-sell appropriate food and beverage items.
 </li>
 <li>
 Ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
 </li>
 <li>
 Knows all arrival lists in advance (7 days prior or upon booking reservation if less than 7 days) and guest profile, including companions &lsquo;preferences as submitted by the butlers.
 </li>
 <li>
 Curates experiences to include all possible hotel and city activities, bespoke services, and rituals during the guest&rsquo;s stay that are personalized as per record of preferences;
 </li>
 <li>
 Follows-up on butlers on guest activities to ensure service was/is being delivered well.
 </li>
 <li>
 Track and monitor services to be performed by other operational departments are met and that butlers follow-through with scheduled requests (turndown, maintenance, F&amp;B) are met.
 </li>
 <li>
 Answer the telephone as per Raffles brand standards and telephone etiquette guidelines.
 </li>
 <li>
 Monitors Message Box task completion that are assigned to the butler team.
 </li>
 <li>
 Execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
 </li>
 <li>
 Set up and prepare private dining condiments, utensils and trays in accordance with the departmental standards.
 </li>
 <li>
 Adhere to the gust recognition program by being familiar with the names of the in-house guests and by greeting the guests by name.
 </li>
 <li>
 Present food and beverages in a manner which ensures that departmental standards are maintained, and guest satisfaction is maximized.
 </li>
 <li>
 Enquire about the satisfaction with food and beverages, and about the service provided by communicating directly with guests.
 </li>
 <li>
 Have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries and to up-sell appropriate food and beverage items.
 </li>
 <li>
 Ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
 </li>
 <li>
 Knows all arrival lists in advance (7 days prior or upon booking reservation if less than 7 days) and guest profile, including companions &lsquo;preferences as submitted by the butlers.
 </li>
 <li>
 Curates experiences to include all possible hotel and city activities, bespoke services, and rituals during the guest&rsquo;s stay that are personalized as per record of preferences;
 </li>
 <li>
 Follows-up on butlers on guest activities to ensure service was/is being delivered well.
 </li>
 <li>
 Track and monitor services to be performed by other operational departments are met and that butlers follow-through with scheduled requests (turndown, maintenance, F&amp;B) are met.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.
 </li>
 <li>
 Good organizational skills, problem solving skills and engagement with guests to anticipate their needs.
 </li>
 <li>
 Commitment to meet and exceed all performance standards.
 </li>
 <li>
 Constantly look to develop own professional skills and abilities.
 </li>
 <li>
 Adherence to Standard operating procedures
 </li>
 <li>
 Ability to work a multi-cultural workforce.
 </li>
 <li>
 High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement
 </li>
 <li>
 Good knowledge of the entire Housekeeping Operations
 </li>
 <li>
 Knowledge of Opera Property Management System preferred.
 </li>
 <li>
 Curiosity, listening skills
 </li>
 <li>
 Strong ability and knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).
 </li>
 <li>
 Perfectly fluent in English
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: W/i+KDMgna9GfpK3alZ4K+IJg+xzg8F4odquemAYtR2xV2QRuhmReswlyZoyLIglrUDZylk1TDfgVDE3MRN+vk2fPWIDliOkKZ50gvSLQ7vrVpm9iUgiPf3h712jk8BHPzPsJLnYy+cbMnx0wszbC1NjJ2U163rkIciYWaU35GMuWv3B+/7wWN3l5NhU1E/7nf0=</div>

Butler Coordinator

Join Raffles Hotels & Resorts and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.