Qureos Mentor

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 The Sales Manager will be responsible for driving leisure business to Raffles &amp; Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands&rsquo; positioning as leading luxury destinations in Doha.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia
 </li>
 <li>
 Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers
 </li>
 <li>
 Identify new business opportunities in key leisure source markets
 </li>
 <li>
 Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies
 </li>
 <li>
 Ensure accurate rate loading, promotions, and content across all distribution platforms.
 </li>
 <li>
 Represent Raffles &amp; Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
 </li>
 <li>
 Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
 </li>
 <li>
 Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
 </li>
 <li>
 Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business
 </li>
 <li>
 Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
 </li>
 <li>
 Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in leisure sales within luxury hotel/s and/or resort/s
 </li>
 <li>
 Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR
 </li>
 <li>
 Strong understanding of global luxury travel distribution and advisor networks
 </li>
 <li>
 Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers
 </li>
 <li>
 Middle East market experience preferred
 </li>
 <li>
 Excellent negotiation, presentation, and relationship-management skills
 </li>
 <li>
 Fluent in English; additional languages are a strong advantage
 </li>
 <li>
 Strong commercial and strategic mindset with a focus on luxury revenue growth
 </li>
 </ul>
</div>

Sales Manager - Leisure

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The People &amp; Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor&rsquo;s Heartist&reg; values, while upholding the highest standards of confidentiality, wellbeing, and health and safety.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration or Business Management
 </li>
 <li>
 Relevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantage
 </li>
 <li>
 Minimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environment
 </li>
 <li>
 At least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental procedures
 </li>
 <li>
 Demonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance matters
 </li>
 <li>
 Demonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculations
 </li>
 <li>
 Proven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metrics
 </li>
 <li>
 Hands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reporting
 </li>
 <li>
 Hands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
 </li>
 <li>
 Demonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeing
 </li>
 <li>
 Proven ability to manage and influence internal and external stakeholders across all levels
 </li>
 <li>
 Proficiency in HR systems and relevant platforms, including but not limited to Oasys
 </li>
 <li>
 Proven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomes
 </li>
 <li>
 Strong proficiency in Microsoft Office applications
 </li>
 <li>
 Prior experience working in the GCC is preferred
 </li>
 <li>
 Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
 </li>
 </ul>
</div>

People & Culture Manager

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The Employee Services Manager is responsible for overseeing and managing employee services with a primary focus on employee housing operations. The role ensures the provision of safe, well-maintained, and compliant accommodation that supports employee wellbeing, engagement, and operational needs.
 
 
 Working closely with internal stakeholders and external service providers, the Employee Services Manager leads the planning, administration, and continuous improvement of employee housing services, while ensuring adherence to the hotel policies, budgetary requirements, local legislation, and Accor policies. The role will help drive and enhance the overall employee experience by delivering high-quality housing services.
 
 
 The Employee Services Manager is responsible for overseeing and managing employee services with a primary focus on employee housing operations. The role ensures the provision of safe, well-maintained, and compliant accommodation that supports employee wellbeing, engagement, and operational needs.
 
 
 Working closely with internal stakeholders and external service providers, the Employee Services Manager leads the planning, administration, and continuous improvement of employee housing services, while ensuring adherence to the hotel policies, budgetary requirements, local legislation, and Accor policies. The role will help drive and enhance the overall employee experience by delivering high-quality housing services.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Hospitality, Business Administration, Human Resources, or a related field
 </li>
 <li>
 Minimum of 2 years in a leadership role in staff housing, employee services, facilities management, or accommodation operations in luxury hospitality environment
 </li>
 <li>
 Minimum of 2 years working experience in a leadership role in Human resources
 </li>
 <li>
 Minimum of 2 years working experience in luxury hospitality
 </li>
 <li>
 Strong operational experience in managing day-to-day housing activities, including allocations, occupancy, inspections, and maintenance coordination
 </li>
 <li>
 Hands-on experience employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
 </li>
 <li>
 Experience managing service providers, contractors, and vendors to ensure timely and quality service delivery
 </li>
 <li>
 Hands-on experience on inventory management
 </li>
 <li>
 Sound knowledge of health, safety, and accommodation standards, with the ability to ensure ongoing compliance
 </li>
 <li>
 Experience in budgeting, cost control, and basic financial reporting related to housing operations
 </li>
 <li>
 Strong stakeholder management skills, with the ability to address employee concerns professionally and effectively
 </li>
 <li>
 Excellent organisational, problem-solving, and communication skills
 </li>
 <li>
 Ability to facilitate meetings and coordinate operational discussions with internal teams and external partners
 </li>
 <li>
 Strong proficiency in Microsoft Office applications
 </li>
 <li>
 Intermediate to advanced knowledge of Qatar rules and regulations for employees accommodations
 </li>
 <li>
 Prior experience working in the GCC is preferred
 </li>
 <li>
 Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
 </li>
 </ul>
</div>

Employee Services Manager

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 The
 
 Laundry Supervisor
 
 will oversee the daily operations of laundry department. He/She will ensure that all linens, uniforms, and guest laundry are cleaned, maintained, and delivered efficiently while upholding the highest standards of hygiene and quality.
 
 
 <ul>
 <li>
 To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
 </li>
 <li>
 To ensure a correct and economical use of all the chemicals and that the formulas are respected.
 </li>
 <li>
 To ensure a proper storage of the chemicals, respecting the environmental procedures.
 </li>
 <li>
 To maintain the linen and laundry par stocks.
 </li>
 <li>
 To ensure laundry staff has a full knowledge of all the textiles and their proper care.
 </li>
 <li>
 To constantly check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.
 </li>
 <li>
 To maintain constant linen flow to the floors and the outlets.
 </li>
 <li>
 To ensure proper distribution of all articles and efficient handling of guests, managers and employees uniforms.
 </li>
 <li>
 To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
 </li>
 <li>
 To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
 </li>
 <li>
 To ensure uncompromising levels of cleanliness and maintenance through each employee&rsquo;s responsibility.
 </li>
 <li>
 To continuously study and evaluate the operations and procedures to increase revenue and productivity.
 </li>
 <li>
 To ensure proper handling of lost and found items.
 </li>
 <li>
 To participate in monthly inventories.
 </li>
 <li>
 To follow up daily check lists.
 </li>
 <li>
 To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.
 </li>
 <li>
 To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
 </li>
 <li>
 To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.
 </li>
 <li>
 To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.
 </li>
 <li>
 To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferred: Certifications in laundry operations, housekeeping management, or workplace safety.
 </li>
 <li>
 Prior experience in a supervisory role within hotel or commercial laundry settings
 </li>
 <li>
 Knowledge of laundry processes, including sorting, washing, drying, and quality control.
 </li>
 <li>
 Familiarity with commercial laundry machines and maintenance procedures.
 </li>
 <li>
 Understanding of cleaning chemicals and proper handling for safety compliance.
 </li>
 <li>
 Ability to supervise, train, and motivate laundry staff for efficient workflow
 </li>
 <li>
 Strong problem-solving and communication skills to manage operations smoothly
 </li>
 <li>
 Ensuring linens, uniforms, and guest laundry meet cleanliness and presentation standards
 </li>
 <li>
 Enforcing health and safety regulations to maintain a safe and organized work environment.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Opportunity to join the first Raffles in Bahrain
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Laundry Supervisor

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 
 What You Will Be Doing:
 
 
 
 <ul>
 <li>
 Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)
 </li>
 <li>
 Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
 </li>
 <li>
 Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan
 </li>
 <li>
 Provide coaching; leadership development; and goal setting with hotel department heads
 </li>
 <li>
 Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
 </li>
 <li>
 Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved
 </li>
 <li>
 Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa
 </li>
 <li>
 Be a key player in redevelopment and capital projects from an operations viewpoint
 </li>
 <li>
 Ensure the implementation and delivery of all Raffles Standards
 </li>
 <li>
 Handle all guest concerns and ensure effective follow up thereof
 </li>
 <li>
 Assist in Labor Management and the maintenance of productivity levels
 </li>
 <li>
 Follow up on all guest comments, responding to any guest complaints or requests
 </li>
 <li>
 Provide active leadership role in the culture of Health and Safety and accident prevention
 </li>
 <li>
 Act as hotel champion and culture leader in hotel committees
 </li>
 <li>
 Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
 </li>
 <li>
 Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives
 </li>
 <li>
 Assume the responsibilities of the General Manager in his/her absence
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Skills and Qualifications:
 
 
 
 <ul>
 <li>
 Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience
 </li>
 <li>
 Clear knowledge of budget planning &amp; execution
 </li>
 <li>
 Post secondary diploma/degree in hospitality an asset
 </li>
 <li>
 Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results
 </li>
 <li>
 Exceptional interpersonal and guest relations skills
 </li>
 <li>
 Proven team-leader with outstanding motivational skills and coaching ability
 </li>
 <li>
 Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
 </li>
 <li>
 Comfortable working evenings, weekends, holidays and various schedules
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Hotel Manager

<div>
 
 Company Description
 
 
 
 We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
 
 
 Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
 
 
 
 Raffles the Palm
 
 
 
 Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 340 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
 
 
 When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world.
 
 
 
 Job Description
 
 
 
 The Director of Purchasing oversees and directs all purchasing activities to ensure that the hotel&rsquo;s procurement of goods and services is conducted efficiently, ethically, and in alignment with brand standards and budgetary goals. This role is responsible for developing strategic supplier relationships, negotiating contracts, managing inventory levels, and ensuring cost-effective sourcing of all hotel supplies, from food and beverage to operating equipment and maintenance materials.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 
 Procurement Strategy &amp; Operations
 
 
 
 <ul>
 <li>
 Develop, implement, and manage the hotel&rsquo;s procurement strategy in alignment with Accor Group&rsquo;s purchasing standards and guidelines.
 </li>
 <li>
 Ensure that all purchasing activities are conducted ethically, transparently, and in compliance with Accor&rsquo;s Code of Conduct, internal control framework, and local regulations.
 </li>
 <li>
 Collaborate closely with department heads (F&amp;B, Rooms, Engineering, Housekeeping, Administration, etc.) to understand operational requirements and ensure timely procurement support.
 </li>
 <li>
 Maintain proper documentation and audit trails for all procurement activities in accordance with Accor&rsquo;s audit and compliance requirements.
 </li>
 <li>
 Continuously monitor market trends, supplier performance, and cost fluctuations to optimize procurement efficiency.
 
 
 </li>
 </ul>
 
 Vendor &amp; Contract Management
 
 
 
 <ul>
 <li>
 Identify, evaluate, and select qualified suppliers in accordance with Accor&rsquo;s sourcing standards.
 </li>
 <li>
 Negotiate supplier agreements, contracts, and pricing to secure favorable terms while ensuring quality, sustainability, and compliance.
 </li>
 <li>
 Conduct regular supplier performance evaluations, ensuring adherence to service level agreements, product specifications, and Accor brand standards.
 </li>
 <li>
 Promote local and sustainable sourcing initiatives in line with Accor&rsquo;s Planet 21 &ndash; Acting Here sustainability program.
 
 
 </li>
 </ul>
 
 Financial &amp; Cost Control
 
 
 
 <ul>
 <li>
 Work closely with the Director of Finance to establish, monitor, and manage procurement budgets and cost control measures.
 </li>
 <li>
 Analyze purchasing expenditures, identify cost-saving opportunities, and implement strategies to optimize spend without compromising quality.
 </li>
 <li>
 Ensure all purchasing transactions are properly documented and aligned with accounting procedures.
 </li>
 <li>
 Provide periodic reports on purchasing activities, savings, supplier performance, and compliance indicators to regional procurement leadership.
 
 
 </li>
 </ul>
 
 Systems &amp; Process Management
 
 
 
 <ul>
 <li>
 Maintain and enhance procurement systems and databases (e.g., BirchStreet, Adaco, Oracle, or similar).
 </li>
 <li>
 Ensure timely and accurate data entry, purchase order processing, and inventory reporting.
 </li>
 <li>
 Develop and enforce standard operating procedures (SOPs) for purchasing and inventory management.
 
 
 </li>
 </ul>
 
 Leadership &amp; Collaboration
 
 
 
 <ul>
 <li>
 Manage, train, and motivate the purchasing team to achieve departmental goals.
 </li>
 <li>
 Collaborate with department heads to understand their needs and improve procurement support.
 </li>
 <li>
 Foster a culture of integrity, accountability, and continuous improvement within the purchasing function.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Hospitality Management, or related field.
 </li>
 <li>
 Minimum 5&ndash;8 years of purchasing experience, with at least 3 years in a leadership role in the hospitality industry.
 </li>
 <li>
 Proven experience managing multi-department procurement in a 4- or 5-star hotel or resort environment.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong negotiation and contract management skills.
 </li>
 <li>
 Excellent analytical and financial acumen.
 </li>
 <li>
 Proficiency in purchasing/inventory systems and Microsoft Office Suite.
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 High level of integrity and ethical decision-making.
 </li>
 <li>
 Knowledge of hotel operations and F&amp;B supply chains.
 
 
 </li>
 </ul>
 Additional Information
</div>

Director of Purchasing

Join Raffles Hotels & Resorts and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.