Qureos Mentor

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Review and audit daily revenue reports from various departments (e.g., front office, food &amp; beverage, banquets).
 </li>
 <li>
 Verify accuracy and completeness of income records and cash transactions.
 </li>
 <li>
 Reconcile discrepancies and investigate any variances in revenue.
 </li>
 <li>
 Prepare detailed audit reports and summaries for management review.
 </li>
 <li>
 Ensure compliance with company policies, procedures, and accounting principles.
 </li>
 <li>
 Collaborate with finance, operations, and other departments to resolve income-related issues.
 </li>
 <li>
 Maintain accurate documentation and audit trails for all revenue transactions.
 </li>
 <li>
 Assist in month-end and year-end closing processes related to income.
 </li>
 <li>
 Support internal and external audits as required.
 </li>
 <li>
 Recommend improvements to internal controls and processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field preferred.
 </li>
 <li>
 Prior experience in auditing, accounting, or finance, preferably within the hospitality industry.
 </li>
 <li>
 Strong attention to detail and analytical skills.
 </li>
 <li>
 Proficiency in accounting software and MS Excel.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 High level of integrity and confidentiality.
 </li>
 </ul>
</div>

Income Auditor

<div>
 
 Company Description
 
 
 
 
 Raffles Hotels &amp; Resorts
 
 
 
 The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.
 
 
 Representing the pinnacle of ultra-luxury hospitality within Accor Group, Raffles is currently going through exciting phases of rebirth and expansion.
 
 
 Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.
 
 
 Raffles is progressively shaping the future of luxury hospitality, focusing on employee journey and growth.
 
 
 
 Job Description
 
 
 
 
 WHAT YOU WILL BE DOING:
 
 
 
 <ul>
 <li>
 Functions as the primary strategic business leader with overall responsibility of Hotel Operations to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
 </li>
 <li>
 Act as an integral role model, displaying explicit knowledge and awareness of company, brand standards and emotional luxury.
 </li>
 <li>
 Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
 </li>
 <li>
 Drive culture of delivering memorable experiences and taking pride in turning moments into memories.
 </li>
 <li>
 Attract, train, retain &amp; coach Leadership team who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
 </li>
 <li>
 Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 YOUR EXPERIENCE AND SKILLS INCLUDE:
 
 
 
 <ul>
 <li>
 Prior experience in a luxury hotel General Manager position of a similar positioning as Raffles.
 </li>
 <li>
 Proven track record of building a strong service, and quality culture.
 </li>
 <li>
 Strong understanding of luxury hotel sales and distribution, with an understanding of the Indian market and international luxury travel.
 </li>
 <li>
 Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.
 </li>
 <li>
 Is representative of this Iconic Brand of Distinguished Hotels
 </li>
 <li>
 Composed and confident in dealing with luxury guests from both India domestic and international origins
 </li>
 <li>
 Understands the importance of delivering emotional luxury
 </li>
 <li>
 Demonstrated leadership, organizational, and interpersonal skills.
 </li>
 <li>
 Creative and innovative mindset.
 </li>
 <li>
 Experience in developing and handling socials and weddings.
 </li>
 <li>
 Possessing excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills and strong leadership qualities
 </li>
 <li>
 Min 10 years leadership experience in luxury hospitality
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Come As You Are
 </li>
 <li>
 Work With Purpose
 </li>
 <li>
 Grow, Learn and Enjoy
 </li>
 <li>
 Explore Limitless Possibilities
 </li>
 </ul>
</div>

General Manager, Raffles Udaipur

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise and coordinate all audio and visual aspects for events, ensuring timely setup, operation, and dismantling of equipment.
 </li>
 <li>
 Manage and maintain AV equipment inventory, ensuring all devices are in good working condition and properly stored.
 </li>
 <li>
 Troubleshoot and resolve technical issues promptly during events to minimize disruptions.
 </li>
 <li>
 Collaborate closely with event planners, clients, and other departments to understand AV requirements and deliver customized solutions.
 </li>
 <li>
 Lead, train, and schedule AV technicians and support staff to ensure efficient and professional service delivery.
 </li>
 <li>
 Oversee installation and configuration of sound systems, projectors, lighting, video conferencing tools, and other related equipment.
 </li>
 <li>
 Maintain adherence to safety standards and company policies during all AV operations.
 </li>
 <li>
 Keep up-to-date with the latest AV technology trends and recommend upgrades or improvements as needed.
 </li>
 <li>
 Prepare technical documentation, event reports, and maintenance logs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Proven experience in audio visual setup, operation, and supervision.
 </li>
 <li>
 Strong technical knowledge of AV equipment, including sound systems, lighting, video, and projection technologies.
 </li>
 <li>
 Ability to troubleshoot and resolve technical issues efficiently.
 </li>
 <li>
 Excellent leadership, organizational, and communication skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple events simultaneously.
 </li>
 <li>
 Flexibility to work evenings, weekends, or holidays as required by event schedules.
 </li>
 <li>
 Relevant certifications or training in AV technology is a plus.
 </li>
 </ul>
</div>

Audio & Visual Supervisor

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city centre space, impeccable service and sophisticated Asian style. Located a 15 minute drive from Dubai International Airport, it is ideally situated in the business and shopping district adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description PURPOSE OF POSITION: To support both the colleagues and leaders of Raffles Salon in achieving the highest quality of service and standards and improving the level of guest satisfaction through positive engagement and communication. Key Roles & Responsibilities: <ul> <li>Maintain the LQA service standards as required for the Outlet.</li> <li>Read daily reports, hotel updates and acknowledge any VIP arrivals, reporting to shift 10 minutes before start time and communicating any delays in advance.</li> <li>Know all Food & Beverage menu items, garnishes, contents and preparation methods and be able to relay that information to guests politely and concisely.</li> <li>Present children's menus, describe specials and alternative cuisine.</li> <li>Serve and clear food and beverage items unobtrusively and professionally using tray and appropriate service ware.</li> <li>Utilize the POS system to ring up sales, print checks, close checks and complete cash out procedures.</li> <li>Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li> <li>Ascertain guests' satisfaction, handle problems and inform the Supervisor/Manager of the resolution.</li> <li>Follow cash and credit card procedures per the accounting department guidelines.</li> <li>Maintain a clean, neat and orderly restaurant throughout service.</li> <li>Polish cutlery and refill salt, pepper, sugar and creamers.</li> <li>Operate the coffee machine to make specialty coffees/teas.</li> <li>Serve non alcoholic and alcoholic drinks.</li> <li>Ensure the workstation is stocked with appropriate condiments at all times.</li> <li>Report guest comments regarding food and beverage to management.</li> <li>Maintain and handle operating equipment with care.</li> <li>Adhere to safety, sanitation, HACCP and hygiene policies.</li> <li>Maintain good working relationships with colleagues and other departments.</li> <li>Know all F&B services, outlets and hotel features.</li> <li>Perform opening/closing duties and set all tables according to standards.</li> <li>Report deviations from standards and procedures to manager.</li> <li>Keep service and storage areas safe and clean.</li> <li>Minimize waste, breakages and mishandling of supplies and equipment.</li> <li>Carry out cleaning and maintenance of the outlet.</li> <li>Notify Supervisor/Manager at least four hours prior to shift if unable to attend due to illness.</li> <li>Assist other Food & Beverage outlets during peak hours or extended shifts as needed.</li> <li>Support management in supervising operations to maintain service standards.</li> <li>Assist Supervisor/Manager with daily shift briefings and information dissemination.</li> <li>Provide colleague training, act as a role model, and lead by example.</li> <li>Use Raffles Dubai operating systems.</li> <li>Conduct beverage and equipment inventories, ensuring no variances.</li> <li>Perform trainer tasks and conduct staff training as assigned.</li> <li>Use a hands on approach to develop employees and demonstrate team building.</li> <li>Understand management goals and work towards achieving them.</li> <li>Carry out any other duties as assigned by management.</li> </ul> Qualifications - Personal Attributes: <ul> <li>Excellent reading, writing and oral proficiency in English.</li> <li>Strong communication skills; ability to multitask and extensive wine and cuisine knowledge.</li> <li>Computer proficiency.</li> <li>Courteous and helpful to colleagues and guests.</li> <li>Experienced in all aspects of restaurant service.</li> <li>Well presented and professionally groomed at all times.</li> <li>Trainer with solid motivational and teamwork skills.</li> <li>Attention to detail and strong interpersonal skills.</li> <li>Able to perform all tasks accurately and efficiently.</li> </ul> Qualifications - Education: <ul> <li>Secondary education.</li> </ul> Experience: <ul> <li>Minimum 2 years of hotel experience with at least 1 year in a 5 star luxury operation.</li> <li>Knowledgeable in food and beverage service standards and up selling skills.</li> <li>High awareness of maintaining 5 star standards.</li> <li>Knowledgeable in Micros and Opera systems and cashiering process.</li> </ul> Raffles Dubai Sheikh Rashid Road, Wafi 121800 Dubai, United Arab Emirates

Captain

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The IT Manager is responsible for managing and maintaining the hotel&rsquo;s entire technology infrastructure to ensure smooth operations and continuous availability of critical systems across all departments. This includes, but is not limited to, Property Management Systems (PMS), Point of Sale (POS), financial systems, guest internet services, and telecommunications.
 
 
 The role requires strong leadership, technical expertise, and a customer-service mindset to support hotel colleagues and guests while driving the hotel&rsquo;s digital innovation and security initiatives.
 
 
 
 Key Responsibilities
 
 
 
 Systems &amp; Infrastructure Management
 
 
 <ul>
 <li>
 Oversee daily operations of IT systems, including servers, networks, PMS, POS, telephone systems, Wi-Fi, CCTV, CRM, and back-office systems.
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 <li>
 Ensure all systems are operational 24/7 to support hotel operations and guest services.
 </li>
 <li>
 Monitor system performance and proactively address issues to minimize downtime.
 </li>
 <li>
 Maintain data backups, disaster recovery plans, and ensure data integrity.
 
 
 </li>
 </ul>
 
 Technical Support &amp; Maintenance
 
 
 
 <ul>
 <li>
 Provide prompt and effective support to all departments for IT-related issues.
 </li>
 <li>
 Maintain and manage hardware including desktops, laptops, printers, switches, routers, and other peripheral devices.
 </li>
 <li>
 Maintain an accurate inventory of IT assets and ensure equipment lifecycle is properly managed.
 </li>
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 Ensure all system software and firmware are updated and patched regularly.
 
 
 </li>
 </ul>
 
 Security &amp; Compliance
 
 
 
 <ul>
 <li>
 Implement and monitor cybersecurity measures to safeguard hotel data and guest information.
 </li>
 <li>
 Ensure compliance with local and international data protection laws (e.g., GDPR).
 </li>
 <li>
 Conduct routine audits and risk assessments.
 </li>
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 Enforce adherence to brand and corporate IT policies and procedures.
 
 
 </li>
 </ul>
 
 Projects &amp; Innovation
 
 
 
 <ul>
 <li>
 Lead the planning and implementation of IT projects including upgrades, rollouts, and system integrations.
 </li>
 <li>
 Coordinate with corporate IT teams, vendors, and service providers.
 </li>
 <li>
 Maintain updated documentation (SOPs, architecture diagrams, configuration records).
 
 
 </li>
 </ul>
 
 Budgeting &amp; Procurement
 
 
 
 <ul>
 <li>
 Prepare and manage the hotel&rsquo;s IT budget, aligning with business goals and operational needs.
 </li>
 <li>
 Evaluate and recommend technology solutions to improve efficiency and service.
 </li>
 <li>
 Oversee procurement, vendor management, contract renewals, and service agreements.
 
 
 </li>
 </ul>
 
 Training &amp; Development
 
 
 
 <ul>
 <li>
 Conduct training for hotel staff on IT systems, data security, and usage best practices.
 </li>
 <li>
 Create user guides and system manuals as required.
 </li>
 <li>
 Stay updated on the latest hospitality technology trends and innovations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of IT Manager experience, preferably in the hospitality industry.
 </li>
 <li>
 Experience with hotel systems such as Opera PMS, MICROS POS, SunSystems, and related platforms is a strong advantage.
 </li>
 <li>
 Strong troubleshooting, analytical, and project management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills; customer-service orientation.
 </li>
 <li>
 Ability to work under pressure in a dynamic, service-driven environment
 </li>
 </ul>
</div>

IT Manager - Qatari National

<div>
 
 Company Description
 
 
 
 Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
 
 
 At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
 
 
 Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
 
 
 At Raffles, this journey is guided by a clear philosophy:
 
 
 <ul>
 <li>
 Start with Respect &mdash; Respect creates a foundation for positive relationships.
 </li>
 <li>
 Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.
 </li>
 <li>
 This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.
 </li>
 <li>
 Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.
 </li>
 <li>
 Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 We are looking for a professional passionate about luxury hospitality, detail-oriented, and committed to excellence in service. Candidates who have strong communication skills, can work well in a dynamic team, and possess analytical skills for stock and inventory management are preferred. Proactive, solution-oriented individuals with proficiency in computer systems (MC, SAP) will be prioritized.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Passion for luxury hospitality and exceptional service
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Attention to detail and commitment to excellence
 </li>
 <li>
 Ability to work as part of a diverse, dynamic team
 </li>
 <li>
 Previous experience in a luxury hotel environment is an asset
 </li>
 <li>
 A proactive, solution-oriented approach
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Ability to manage inventory accurately and efficiently
 </li>
 <li>
 Strong numerical and analytical skills for stock control
 </li>
 <li>
 Flexibility to adapt to changing operational needs
 </li>
 <li>
 Proficiency in basic computer systems and good command of MC,SAP
 
 
 </li>
 </ul>
 Additional Information
 
 
 Privacy Notice for Job Applicants
 
 
 Zorlu Yap&inodot; Yat&inodot;r&inodot;m Anonim &Scedil;irketi Zorlu Center Otelcilik &Scedil;ubesi, located at Levaz&inodot;m Mah. Vadi Cad. Zorlu Center No:2 &Idot;&ccedil; Kap&inodot; No: 170 Be&scedil;ikta&scedil;/&Idot;stanbul, acting as a data controller (the "Company" / "Zorlu"), places the utmost importance on the protection of your personal data.
 
 
 Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the "Law" / "PDPL").
 
 
 For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.
 
 
 https://rafflesistanbul.guestservice.app/blank/153/51772
</div>

General Storekeeper

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee day-to-day housing operations including room allocations, inspections, check-outs, and maintenance follow-ups using housing management systems (e.g., Nuvola).
 </li>
 <li>
 Maintain accurate housing records, occupancy reports, and inventories utilizing advanced Excel functions.
 </li>
 <li>
 Act as the primary contact for housing-related inquiries, concerns, and dispute resolution, ensuring compliance with company policies and local labor laws.
 </li>
 <li>
 Organize and promote employee welfare activities, including sports events and community engagement initiatives.
 </li>
 <li>
 Coordinate new joiner onboarding activities related to accommodation, including airport pickups, welcome kits, and orientation.
 </li>
 <li>
 Ensure compliance with health, safety, hygiene, fire safety, and pest control protocols.
 </li>
 <li>
 Manage employee transportation schedules, vehicle maintenance records, and related reporting.
 </li>
 <li>
 Prepare monthly reports on housing allocations, maintenance, incidents, and inventory for management review.
 </li>
 <li>
 Maintain confidentiality of sensitive information and uphold Accor&rsquo;s values and professional standards in all interactions.
 </li>
 <li>
 Excellent interpersonal skills with the ability to build rapport and negotiate.
 </li>
 <li>
 Creative, open-minded, and people-oriented team player.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft Excel (formulas, PivotTables), PowerPoint, and creative tools such as Canva.
 </li>
 <li>
 Strong communication, organizational, and time management skills.
 </li>
 <li>
 Ability to work collaboratively across teams and handle sensitive employee relations professionally.
 </li>
 <li>
 Knowledge of Qatar labor laws, health and safety regulations, and HR policies.
 </li>
 <li>
 Problem-solving skills with a proactive and results-driven approach.
 </li>
 </ul>
</div>

Employee Services Coordinator

Join Raffles Hotels & Resorts and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.