Urwah Admin

RATP Dev

<div><h2 class="jobSectionHeader"><b>Sr Risk Analyst</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 5 years of experience (Senior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Strategy Analyst</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
To lead the development, implementation, and continuous improvement of a robust enterprise risk management framework that enables the organization to identify, monitor, and mitigate operational, strategic, and organizational risks. The Senior Risk Analyst plays a key role in fostering a proactive risk culture, advising leadership on emerging risks, and ensuring alignment with international standards, regulatory requirements, and corporate objectives.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Risk Management Framework &amp; Governance</b></p><ul><li> Lead the implementation and enhancement of the organization&rsquo;s Risk Management System in alignment with ISO 31000 and industry best practices.</li><li> Review, update, and recommend improvements to risk management policies, frameworks, and procedures.</li><li> Oversee the corporate risk register, ensuring accuracy, relevance, and timely updates across all departments.</li><li> Provide expert guidance to departments and management on risk governance, control measures, and compliance.</li></ul><p><b>
Risk Assessment &amp; Analysis</b></p><ul><li> Conduct advanced qualitative and quantitative risk assessments, leveraging tools such as risk matrices, scenario analysis, and statistical models.</li><li> Monitor and evaluate emerging risks, market trends, and regulatory developments impacting the organization.</li><li> Develop and recommend effective risk mitigation and contingency strategies, ensuring alignment with strategic objectives.</li><li> Provide independent challenges and validation of departmental risk assessments and control effectiveness.</li></ul><p><b>
Risk Reporting &amp; Communication</b></p><ul><li> Prepare and deliver high-quality risk reports, dashboards, and executive-level presentations for senior management, Board committees, and external stakeholders.</li><li> Monitor and track delivery of the Annual Risk Plan, ensuring clear performance indicators and accountability.</li><li> Ensure transparent documentation and timely escalation of significant risks and incidents.</li></ul><p><b>
Operational &amp; Cross-Functional Risk Oversight</b></p><ul><li> Partner with operational, technical, and corporate functions to identify, document, and mitigate operational risks.</li><li> Lead cross-departmental risk workshops, facilitating discussions to enhance collective risk awareness and ownership.</li><li> Support internal and external audits by providing risk analysis, documentation, and evidence of effective controls.</li></ul><p><b>
Change Control &amp; Incident Management</b></p><ul><li> Provide oversight into organizational change initiatives to assess risk impacts and recommend mitigation strategies.</li><li> Lead reviews of major incidents, conducting root cause analysis, and ensuring implementation of corrective and preventive actions.</li><li> Track lessons learned and integrated into risk frameworks and awareness programs.</li></ul><p><b>
Culture, Awareness &amp; Training</b></p><ul><li> Championing a risk-aware culture across the organization by leading awareness campaigns and training programs.</li><li> Act as a subject matter expert, mentoring junior analysts and department coordinators in risk management practices.</li><li> Drive integration of risk management with safety, compliance, and corporate governance frameworks.</li></ul><p><b>
General Duties</b></p><ul><li> Support regulatory compliance requirements and contribute to risk-related audits and inspections.</li><li> Represent the organization in external risk forums, benchmarking groups, or industry associations as required.</li><li> Undertake additional tasks or projects assigned by management to advance enterprise risk maturity.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor&rsquo;s degree in engineering, Business, Risk Management, or related field.</li><li> Professional certifications in Risk Management</li><li> Fluency in Arabic and English required; French is an advantage.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Deep understanding of enterprise risk management frameworks and tools.</li><li> Strong expertise in risk quantification, incident investigation, and root cause analysis.</li><li> Knowledge of safety, compliance, change control, and internal audit methodologies.</li><li> Proficiency in risk management software and advanced data analysis tools (Power BI, Qlik, or equivalent).</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 5&ndash;7 years of experience in risk management, safety, compliance, or operational analysis, with increasing responsibility.</li><li> Demonstrated experience in managing corporate risk registers, facilitating workshops, and delivering risk reports to senior stakeholders.</li><li> Exposure to infrastructure, transport, energy, or industrial sectors preferred.</li><li> Proven ability to analyze complex datasets, develop insights, and influence decision-making at senior levels.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Strategic Thinking: Understands the link between risk and organizational strategy; anticipates long-term impacts.</li><li> Analytical Rigor: Applies advanced analytical techniques and critical thinking to evaluate risks and recommend actions.</li><li> Leadership &amp; Influence: Guides cross-functional teams and influences senior stakeholders in risk-based decision-making.</li><li> Communication: Excellent report writing, presentation, and facilitation skills.</li><li> Collaboration: Builds strong partnerships across the organization and drives alignment on risk priorities.</li><li> Proactivity &amp; Ownership: Takes initiative to identify risks early and ensures timely resolution of risk issues.</li><li> Integrity &amp; Accountability: Maintains confidentiality, ethical conduct, and ownership of deliverables.</li><li> Adaptability: Demonstrates resilience and agility in fast-changing environments.</li></ul></div></div></div></div><p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Sr Risk Analyst

<div><h2 class="jobSectionHeader"><b>Sr Escalators &amp; Elevators Engineer</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 5 years of experience (Senior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Engineer</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
To oversee and direct the maintenance activities and standard operating procedures (SOPs) for escalators and elevators within the Cairo Metro Line 3. The role involves the enhancement of operation and maintenance tasks, ensuring compliance with safety, environmental, and technical standards by subcontractors. The primary objective is to maintain the reliability, safety, and optimal performance of all escalators and elevators, while supporting projects related to building facility management, capital investments, sustainability, and commercial ventures.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Technical Leadership &amp; Expertise</b></p><ul><li> Provide technical guidance and support to engineers and technicians, ensuring efficient problem-solving and knowledge sharing.</li><li> Lead the routine inspection and servicing of escalators and elevators, ensuring they function safely and efficiently.</li><li> Conduct advanced diagnostics to identify complex issues and develop effective solutions.</li><li> Standardize performance monitoring of escalators and elevators using predictive maintenance tools.</li><li> Lead the handover process of assets to clients and warranty service providers.</li></ul><p><b>
Technical Analysis &amp; Performance Optimization</b></p><ul><li> Conduct performance analysis and system simulations to enhance the efficiency and functionality of escalators and elevators.</li><li> Diagnose the root causes of system failures and implement corrective actions to restore full system functionality.</li><li> Contribute to the preparation and management of the maintenance budget, ensuring cost-effective service delivery.</li><li> Provide regular asset condition assessments to anticipate and mitigate potential failures.</li></ul><p>
Team Supervision &amp; Collaboration</p><ul><li> Supervise and guide the maintenance team and collaborate with other engineering disciplines and service providers.</li><li> Coordinate maintenance activities with subcontractors and ensure effective team management.</li><li> Collaborate closely with clients, engineers, contractors, and regulatory authorities to meet maintenance and project requirements.</li></ul><p><b>
Documentation &amp; Reporting</b></p><ul><li> Prepare detailed technical documentation, including maintenance reports, design specifications, and user manuals.</li><li> Maintain accurate records of maintenance logs, failures, and corrective actions for future reference and compliance.</li><li> Oversee the spare parts strategy and track usage, ensuring efficient inventory management.</li></ul><p><b>
Training &amp; Development</b></p><ul><li> Lead training programs for junior engineers and technicians on industry best practices and emerging technologies.</li><li> Stay updated on advancements in escalator and elevator technology, as well as regulatory changes.</li></ul><p><b>
Emergency Response</b></p><ul><li> Respond promptly to service calls and resolve issues related to malfunctioning or out-of-service escalators and elevators.</li><li> Ensure emergency response protocols, including passenger evacuation procedures, are well-established and adhered to.</li></ul><p><b>
Quality Assurance</b></p><ul><li> Implement and monitor quality control measures to ensure all maintenance tasks meet company standards and regulatory requirements.</li><li> Continuously evaluate and enhance maintenance techniques to improve service delivery.</li></ul><p><b>
Safety</b></p><ul><li> Ensure adherence to safety regulations and industry standards for elevator and escalator maintenance.</li><li> Implement and monitor safety protocols during maintenance operations to mitigate risk.</li><li> Conduct regular safety inspections and checks on escalator and elevator systems.</li><li> Ensure proper processes are in place for the safe evacuation of passengers during emergencies, such as elevator entrapments.</li><li> Manage compliance with safety audits, collaborating with safety inspectors and regulatory bodies.</li><li> Oversee and enforce safety practices within the maintenance teams and service providers.</li></ul><p><b>
Maximo</b></p><ul><li> Develop and implement preventive maintenance strategies for escalators and elevators to minimize downtime and maximize reliability.</li><li> Oversee the effective use of Maximo or similar Enterprise Asset Management (EAM) software for maintenance tracking, planning, and execution.</li><li> Review and analyze maintenance plans in alignment with asset conditions and service standards.</li><li> Monitor and update spare parts inventory, ensuring necessary materials are available for maintenance activities.</li><li> Ensure the proper documentation and tracking of maintenance logs, equipment failures, and corrective actions.</li><li> Supervise the maintenance team&rsquo;s activities, ensuring that key performance indicators (KPIs) such as MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures) are met.</li><li> Develop asset overhauling plans in accordance with technical standards and schedules.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
Qualifications:</b></p><ul><li> Bachelor&rsquo;s degree in Electrical, Mechanical, or Mechatronics Engineering.</li><li> Fluent in English and Arabic, French is a plus.</li></ul><p><b>
Knowledge:</b></p><ul><li> Extensive knowledge of escalator and elevator maintenance, operational characteristics, and service programs.</li><li> Strong understanding of safety principles related to escalator and elevator repair and maintenance.</li><li> Familiarity with preventive maintenance techniques for escalators and elevators.</li><li> Proficiency in using EAM software like Maximo for asset management and maintenance tracking.</li><li> General understanding of railway systems (optional).</li></ul><p><b>
Experience:</b></p><ul><li> Minimum of 5-7 years in maintenance or project management, specifically related to escalators and elevators.</li><li> Proven experience in change management and improving operational methods and quality.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Demonstrated ability to lead teams effectively, fostering an environment of collaboration and high performance.</li><li> Exceptional team player, able to collaborate seamlessly across multiple departments and disciplines.</li><li> Strong interpersonal communication skills, capable of engaging with all levels of staff and stakeholders.</li><li> Proven ability to analyze complex issues and provide innovative solutions to challenges.</li><li> Skilled at supervising teams in dynamic and fast-paced environments, ensuring optimal performance.</li><li> Ability to think strategically and implement creative solutions that drive operational efficiency and innovation.</li><li> Highly self-driven with a strong sense of enthusiasm, continuously seeking improvement opportunities.</li><li> Proficient in making critical decisions and negotiating effectively to achieve optimal outcomes.</li><li> Focus on continuous improvement, ensuring high standards of operational effectiveness.</li><li> Ability to manage transitions in processes, technologies, or teams smoothly and effectively.</li><li> Skilled at resolving conflicts within teams or between stakeholders to maintain productive working relationships.</li><li> Competent in identifying and mitigating risks related to asset performance and safety standards.</li><li> Ability to prioritize client needs and maintain strong relationships with clients, ensuring service excellence.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Le Caire, Le Caire, &Eacute;gypte</p></div></div></div></div><div></div>

Sr Escalators & Elevators Engineer

<div><h2 class="jobSectionHeader"><b>Service Delivery Director (F/M)</b></h2>
<div><ul><li><div>Permanent Contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Master degree</div>
</li>
<li><div>Operations Director</div></li></ul></div></div>
<br><div><div><div><div><div><b>Your future. Our destination.</b></div>
</div><p></p><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><div><p>RATP Dev is a subsidiary of the RATP Group, global leader in high-capacity urban rail and the world's third largest public transport operator. All over the world, our 25,000 people design, operate, maintain and modernize public transit networks of automated metros, commuter rail, tramway, bus and many other modes.</p><p>
We have built our expertise in the ultra-dense, constantly-modernized Paris network. Since 120 years our experts manage complex projects, improve passenger experience, participate in large-scale sport or cultural events.</p><p>
Thanks to this unrivalled know-how, we serve more than 100 cities in 17 countries and 5 continents. We provide custom-made solutions that meet their specific challenges in terms of the environment, social inclusion, growth or attractiveness.</p><p>
We build, deliver and commit for the best of public transport, every day, everywhere, for everybody &ndash; to make it the natural choice for cities and passengers.</p><p><b>
RATP Dev Mobility Cairo</b> operates the Green Line 3 and the LRT Capital Train, essential components of Cairo&rsquo;s public transportation network. We are dedicated to providing high-quality service and ensuring customer satisfaction across these lines.</p><p>
Are you a strategic leader with a passion for public transport excellence? RATP Dev Mobility Cairo is seeking a <b>Service Delivery Director</b> to lead and elevate the performance of our operations and passenger services.</p><p>
Key responsibilities will include :</p><ul><li>
Lead the Service Delivery Department with a vision rooted in excellence, partnership, and sustainability.</li><li>
Ensure safe, reliable, and high-quality service delivery aligned with contractual KPIs.</li><li>
Drive operational efficiency, customer satisfaction, and continuous improvement.</li><li>
Collaborate with cross-functional teams to optimize cost, safety, and service standards.</li><li>
Champion a culture of safety, inclusivity, and performance.</li></ul></div></div><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><ul><li>10+ years in public transport operations, including senior leadership roles.</li><li>
Proven experience in rail operations and customer-facing services.</li><li>
Strong knowledge of railway safety, operational planning, and workforce management.</li><li>
Bachelor&rsquo;s or Master&rsquo;s in Transport, Engineering, Business, or related fields.</li><li>
Fluent in English; Arabic and French are a plus.</li></ul><p>
Why RATP Dev ? Be part of a global leader in mobility solutions, shaping the future of urban transport in Cairo. Lead impactful initiatives, work with passionate professionals, and make a difference in millions of daily journeys.</p><p>
If you're driven by operational excellence, committed to safety and customer satisfaction, and ready to lead transformative transport services in Cairo, we want to hear from you!</p><p>
RATP Dev is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. <b>Join us in making a difference through transporation excellence!</b></p></div></div><div><h2 class="jobSectionHeader"><b>
Skills</b></h2>
<p>Customer Service</p><p>Metro</p><p>Public Transport</p><p>Cairo</p><p>Egypt</p><p>Service Delivery Director</p><p>Public Transport Operations</p><p>Rail Operations Management</p><p>Passenger Experience</p><p>Transport Safety And Security</p><p>Operational Excellence</p><p>Urban Mobility</p><p>Transport Infrastructure</p><p>Operations Director
</p></div><div><div><div><div><div><div>Vimeo is disabled
<p>Allow
</p></div></div><div><h2 class="jobSectionHeader"><b>RATP DEV TOUCH_EN</b></h2>
<p>Corporate video - RATP Dev Touch ENG
</p></div></div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Le Caire, Le Caire, &Eacute;gypte</p></div></div></div></div><div></div>

Service Delivery Director (F/M)

<div><h2 class="jobSectionHeader"><b>Sentiment Analyst</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>Less than 2 years of experience (Entry level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Communication Specialist</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Sentiment Analyst is responsible for monitoring, analyzing, and interpreting the emotional tone of conversations and mentions across various social media platforms. The insights provided will help guide brand strategy, inform content decisions, and support real-time reputation management.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Analysis and Reporting</b></p><ul><li> Monitor brand mentions and relevant conversations across platforms such as Twitter/X, Facebook, Instagram, LinkedIn, TikTok, and YouTube.</li><li> Classify social media content by sentiment (positive, negative, neutral) using social listening tools or manual methods.</li><li> Identify emerging trends, public reactions, and sentiment shifts related to products, campaigns, competitors, or events.</li><li> Prepare weekly and monthly sentiment analysis reports with actionable recommendations.</li><li> Continuously track and evaluate competitors&rsquo; social media strategies to gain actionable insights.</li></ul><p><b>
Collaboration and Strategy</b></p><ul><li> Collaborate with the marketing and PR teams to provide real-time insights during product launches, crises, or high-impact campaigns.</li><li> Assist in evaluating campaign effectiveness by measuring changes in audience sentiment before, during, and after campaigns.</li><li> Stay up to date on social listening tools and platform-specific language nuances (e.g., emojis, slang, sarcasm).</li></ul><p><b>
Technical and Administrative</b></p><ul><li> Build and maintain dashboards to visualize sentiment trends and social engagement metrics.</li><li> Handle other administrative tasks as needed</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor&rsquo;s degree in Marketing, Communications or a related field.</li><li> Very good proficiency in both Arabic &amp; English</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Familiarity with social listening and analytics tools (e.g., Brandwatch, Sprout Social, Talkwalker, Meltwater).</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 0&ndash;3 years of experience in social media analytics, sentiment analysis, or digital marketing.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> A proactive, analytical mindset with a strong attention to detail.</li><li> Excellent written and verbal communication skills.</li><li> Ability to work independently and in cross-functional teams.</li><li> Ability to stay organized and manage multiple data streams simultaneously.</li><li> Eagerness to stay updated on industry trends and digital communication tools.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Sentiment Analyst

<div><h2 class="jobSectionHeader"><b>Commercial Assistant</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>Less than 2 years of experience (Entry level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Sales/Commercial Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Commercial Assistant is responsible for ensuring the safety and integrity of our commercial spaces. This role upholds our brand's high standards by guaranteeing physical safety, operational excellence, and brand compliance of all commercial entities within the stations, creating a safe and professional environment for both tenants and passengers.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Operational Management and Compliance:</b></p><ul><li> Conduct routine inspections of all commercial entities; kiosks, shops, and advertising spaces to ensure they meet our high standards for safety, operational integrity, and brand guidelines.</li><li> Manage the end-to-end process for all work permits within commercial areas, ensuring that all activities are approved and documented correctly.</li><li> Identify and report any violations or maintenance needs. Act as the first line of defense in solving problems and ensuring a seamless experience for our tenants.</li></ul><p><b><br>
Stakeholder Collaborate and Communicate:</b></p><ul><li> Lead effective communication and collaboration with key internal and external stakeholders, including the maintenance, security, and HSE teams, as well as (MOT) representatives and all commercial tenants.</li><li> Build and maintain positive, professional relationships to ensure seamless coordination, efficient issue resolution, and mutual alignment on all operational and compliance standards.</li></ul><p><b><br>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor's degree in any field.</li></ul><p><b><br>
KNOWLEDGE:</b></p><ul><li> Solid understanding of safety and compliance principles, with a methodical approach to inspections and audits.</li><li> Practical knowledge in coordinating tasks and communicating with various departments and external partners.</li></ul><p><b><br>
EXPERIENCE:</b></p><ul><li> 0-3 years of experience in compliance, facilities inspection, retail operations, or health and safety role.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Integrity and commitment to enforce rules and regulations fairly and consistently.</li><li> Proactive to anticipate potential issues and take initiative to address them before they become problems.</li><li> Diplomatic who handles sensitive interactions with tenants with professionalism and respect.</li><li> Highly organized with the ability to manage multiple tasks and deadlines in a fast-paced setting.</li><li> Sharp eye for spotting discrepancies and the ability to maintain meticulous documentation.</li><li> Ability to act decisively and professionally when addressing violations or unexpected issues.</li><li> Collaborative and a team player who works effectively with others to achieve common goals.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Commercial Assistant

<div><h2 class="jobSectionHeader"><b>Sales &amp; Marketing Manager</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Marketing Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Sales &amp; Marketing Manager is responsible for defining the strategic direction and vision for the organization's marketing and sales efforts. This role involves developing and implementing data-driven strategies to achieve corporate objectives, including boosting brand awareness, enhancing customer experience, and driving growth in ridership and revenue.</p><p>
The Sales &amp; Marketing Manager will lead brand partnerships, cultivate customer loyalty, and facilitate cross-functional collaborations to align organizational priorities with customer needs and emerging market opportunities. This position is also accountable for generating revenue from advertising and other commercial ventures.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Strategic Leadership &amp; Vision:</b></p><ul><li> Define and oversee corporate strategies, along with developing comprehensive marketing and sales plans that align with business objectives and address emerging trends and evolving market demands.</li><li> Develop a sales strategy, through creating a dynamic plan designed to maximize revenue from existing company assets and capitalize on new commercial opportunities.</li><li> Report to senior leadership, providing them with data-backed recommendations and insightful updates on customer satisfaction metrics and key market trends.</li><li> Represent the brand at all key industry events, public forums, press events, and stakeholder engagements.</li></ul><p><b>
Brand, Performance, &amp; Growth Management</b></p><ul><li> Oversee brand positioning, while ensuring a consistent and clear brand identity across all platforms to maintain a unified public perception.</li><li> Track products performance, along with analyzing sales data while using an agile innovative marketing approach for rapid improvement and invigorate sales.</li><li> Set KPIs and benchmarks, in addition to establish specific, measurable key performance indicators for all marketing campaigns and teams.</li><li> Manage the marketing budget, while effectively allocating funds and demonstrating a clear return on investment (ROI) to senior management.</li><li> Collaborate with territory teams, to ensure that all physical marketing materials are accurate and up-to-date.</li></ul><p><b>
Team Leadership &amp; Collaboration</b></p><ul><li> Mentor the team, along with guiding direct reports and managing relationships with external agencies and partners.</li><li> Cross-functional collaboration with departments heads to identify and execute strategic opportunities, including optimizing service offerings, enhancing on-ground and online customer touchpoints to improve the overall customer journey and align promotional efforts.</li><li> Manage a marketing calendar, which ensures that territory teams are aligned, and resources are used efficiently for every campaign and event.</li><li> Align initiatives with business objectives, ensuring all marketing and customer experience efforts support the company's broader strategic goals and NAT requirements.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor's degree in Marketing, Business Administration or a related field.</li><li> Fluent in both Arabic &amp; English (French is a Plus)</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Expert knowledge of service industries and urban public transportation services.</li><li> Proven experience in market research, brand management, customer journey optimization, and multi-channel planning and budgeting.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 10+ years of experience in Marketing and Sales (with at least 5 years in a managerial position).</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Able to manage multiple projects simultaneously, prioritize tasks efficiently, and use modern tools to track progress and meet deadlines, to ensure that campaigns are delivered on time and within scope.</li><li> Able to thrive in a fast-paced environment and be highly adaptable to change. Can collaborate seamlessly with various teams and stakeholders to achieve common goals.</li><li> A visionary leader who can inspire a team and develop long-term strategies that align with business objectives. Has the foresight to anticipate market trends and propose innovative solutions.</li><li> Able to articulate complex ideas clearly to diverse audiences, from executives to team members. They should be skilled in building relationships and negotiating effectively to foster a cooperative work environment.</li><li> A self-starter who takes the initiative to identify new opportunities and solve problems before they arise. A true team player who actively contributes to collective success.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Sales & Marketing Manager

<div><h2 class="jobSectionHeader"><b>PTW Engineer</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 5 years of experience (Senior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Engineer</div></li></ul></div></div>
<br><div><div><div><div><div><b>PTW Engineer</b></div>
</div><p></p><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p>JOB PURPOSE:</p><p>
The PTW Engineer is responsible for managing and overseeing the Permit-to-Work (PTW) process to ensure safe and efficient railway operations. This role involves coordinating permit approvals, assessing risks, ensuring compliance with safety protocols, and optimizing scheduling. The PTW Engineer collaborates with Operations, Maintenance, and HSE teams to facilitate smooth railway activities while upholding strict safety and quality standards.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><p>RESPONSIBILITIES/DUTIES</p><p>
Permit-to-Work (PTW) Coordination &amp; Management:</p><ul><li>Attend weekly coordination meetings to organize, prioritize, and schedule work related to PTW requests.</li><li>Review and evaluate submitted PTW requests to ensure accuracy, compliance, and operational feasibility.</li><li>Manage and control Persons in Charge (PICs) for both internal and external teams.</li><li>Ensure that all PTWs are properly documented and aligned with operational safety requirements.</li><li>Monitor site activities to confirm adherence to PTW regulations.</li><li>Work closely with Maintenance and HSE teams to secure necessary approvals for PTWs.</li><li>Maintain an updated and accessible database of all PTW records for audits and compliance checks.</li><li>Manage PTW distribution and ensure all stakeholders are informed of approved permits.</li><li>Follow up on PTW closures and ensure work completion reports are documented.</li></ul><p>
Risk Assessment &amp; Compliance:</p><ul><li>Evaluate risks associated with PTW requests and implement action plans for safe operations.</li><li>Ensure compliance with railway safety regulations, operational procedures, and industry standards.</li><li>Identify potential hazards and recommend mitigation measures to enhance safety.</li><li>Conduct on-site inspections to verify adherence to PTW guidelines.</li><li>Report any non-compliance incidents, unsafe practices, or violations related to PTWs.</li><li>Participate in safety audits, risk assessments, and compliance inspections.</li></ul><p>
Reporting &amp; Documentation:</p><ul><li>Prepare and present weekly and monthly reports on PTW activities, approvals, and compliance status.</li><li>Maintain an accurate record of all PTW requests, approvals, extensions, amendments, and closures.</li><li>Conduct post-PTW evaluations to analyze work execution, challenges, and areas for improvement.</li><li>Ensure proper documentation and filing of PTW-related records for future reference.</li></ul><p></p><p>
Operational Support &amp; Stakeholder Coordination:</p><ul><li>Collaborate with different Operations teams and Units, as well as Maintenance, and HSE departments to facilitate PTW-related activities.</li><li>Coordinate work schedules to minimize disruptions while maintaining operational efficiency.</li><li>Support emergency response planning by ensuring special PTW requirements are managed effectively.</li><li>Provide guidance and training to staff on PTW procedures, documentation, and safety requirements.</li><li>Assist in optimizing track availability and work planning to enhance railway operations.</li></ul><p></p><p>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</p><p>
QUALIFICATIONS:</p><ul><li>Bachelor&rsquo;s or master&rsquo;s degree in engineering (Mechanical, Civil, or Telecom) or a related field.</li><li>Certifications in railway operations, project management, or safety management are a plus.</li></ul><p>
KNOWLEDGE:</p><ul><li>Fluent in English and the local language, with strong verbal and written communication skills.</li><li>In-depth understanding of railway operations, signaling, track maintenance, and rolling stock.</li><li>Strong risk assessment and analytical skills for identifying and mitigating operational hazards.</li><li>Proficiency in planning and scheduling software used in railway operations.</li><li>Ability to build and maintain strong relationships with internal and external stakeholders.</li><li>Strong organizational and problem-solving skills, with a proactive approach to operational challenges.</li><li>Familiarity with railway safety regulations, PTW processes, and compliance standards.</li></ul><p>
EXPERIENCE:</p><ul><li>Minimum 3-5 years of experience in railway operations, track maintenance, or PTW management.</li><li>Experience in monitoring railway traffic, track access coordination, and risk assessment.</li><li>Background in incident response, safety audits, and compliance inspections in railway operations.</li></ul><p>
DESIRED BEHAVIORS</p><ul><li>Strong technical problem-solving and analytical skills.</li><li>Practical, solution-oriented approach to managing operational and safety challenges.</li><li>Ability to anticipate, analyze, and resolve problems efficiently.</li><li>Quick decision-making skills to respond to unexpected situations.</li><li>Resilient, adaptable, and able to work under pressure and meet strict deadlines.</li><li>Excellent planning, coordination, and consultative skills.</li><li>Commitment to quality, safety, and continuous improvement in operational processes.</li><li>Willingness to take on additional responsibilities as needed to support business objectives.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>2 El Hegaz St, &Eacute;gypte</p></div></div></div></div><div></div>

PTW Engineer

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