Urwah Admin

RATP Dev

<div><h2 class="jobSectionHeader"><b>PCP Technician</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>High school diploma, A levels, GED, GCSE</div>
</li>
<li><div>Power Technician</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The PCP Technician is responsible for ensuring the continuous supply of electrical power to critical loads (trains, lighting, A/C, escalators, etc.). This role involves troubleshooting faults, maintaining electrical supply continuity, and ensuring quality work standards. The technician will also manage tools and spare parts, verify the accuracy of reports, and ensure compliance with quality assurance procedures. Additionally, the role includes providing technical guidance to the team, organizing workload distribution, and training newcomers.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><br>
Electrical Supply &amp; Fault Management</p><ul><li> Ensure continuous electrical supply to all critical loads, including trains, lighting, A/C, and escalators.</li><li> Diagnose electrical faults, perform troubleshooting actions, and ensure timely resolution to maintain supply continuity.</li><li> Perform necessary tests, verifications, and validations to ensure optimal system performance.</li></ul><p><b><br>
Reporting &amp; Documentation</b></p><ul><li> Verify the accuracy of reports, documenting any failures and analyzing incident history to ensure precise fault diagnosis.</li><li> Provide detailed records and reports of maintenance activities and incident resolutions.</li></ul><p><b><br>
Workload Distribution &amp; Team Support</b></p><ul><li> Organize workload distribution according to PCP Supervisor guidelines.</li><li> Offer technical support and guidance to team members, ensuring tasks are completed efficiently and on time.</li><li> Manage workspace planning to ensure timely task completion and a safe working environment.</li></ul><p><b><br>
Training &amp; Knowledge Transfer</b></p><ul><li> Provide on-the-job training and guidance to newcomers.</li><li> Transfer knowledge to the staff, ensuring they are familiar with operational procedures and technical standards.</li></ul><p><b><br>
Quality Assurance &amp; Compliance</b></p><ul><li> Monitor work quality and ensure compliance with Quality Assurance procedures and industry standards.</li><li> Maintain traceability of work performed to support audits and compliance checks.</li></ul><p><b><br>
Conflict Prevention &amp; Management</b></p><ul><li> Work proactively to prevent issues and foster a collaborative team environment.</li></ul><p><b><br>
Safety Compliance</b></p><ul><li> Ensure all electrical maintenance and troubleshooting activities are conducted in full compliance with safety regulations and industry standards.</li><li> Conduct regular safety checks of equipment and workspaces, ensuring the team follows safe practices and guidelines.</li><li> Report safety concerns immediately and collaborate with safety teams to implement corrective actions.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Diploma in Electrical Engineering or related field.</li><li> Higher education is an advantage.</li></ul><p><b><br>
KNOWLEDGE:</b></p><ul><li> Proficiency in electricity, mechanics, and electronics.</li><li> Strong troubleshooting skills and experience in fault diagnosis.</li><li> Ability to read and interpret single-line diagrams and technical plans.</li><li> Knowledge of basic electrical safety rules and regulations.</li><li> Skilled in the use of electrical measuring and testing equipment.</li><li> Understanding of general maintenance principles and practices.</li><li> Knowledge of protection principles (e.g., voltage relays, CT, VT).</li><li> Experience with Medium Voltage and Low Voltage equipment.</li><li> Proficiency in handling electrical components such as transformers, circuit breakers, UPS, batteries, PLCs, control panels, and cables.</li><li> Experience with DC equipment (e.g., CB, rectifiers, protection devices).</li><li> Proficiency in using Microsoft Office and other basic computer programs.</li><li> A valid driving license is a plus.</li></ul><p><b><br>
EXPERIENCE:</b></p><ul><li> At least 3&ndash;5 years of experience in electrical maintenance, with at least 2 years of experience in substations or related facilities.</li><li> Experience within the railway industry is highly advantageous.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Strong team-oriented mindset and effective communication skills at all levels of staff.</li><li> Ability to adapt quickly to changing work conditions and learn new systems.</li><li> Demonstrated ability to work efficiently under pressure, meeting tight deadlines.</li><li> Willingness to work in shifts, including both day and night shifts, weekends and public holidays.</li><li> Innovative, analytical thinker with the ability to offer solutions to technical challenges.</li><li> Self-driven with strong initiative and enthusiasm for the work.</li><li> Strong decision-making, organizational, and problem-solving skills.</li><li> Fluent in Arabic and proficient in English (both written and spoken).</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

PCP Technician

<div><h2 class="jobSectionHeader"><b>Asset Management &amp; Inventory Control Lead</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 5 years of experience (Senior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Asset Management Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Asset Management &amp; Inventory Control Lead is a critical role focused on ensuring the accuracy and integrity of all company inventory records. This position is responsible for overseeing and executing all cycle counting and physical inventory processes, utilizing Maximo's Physical Count and Cycle Count functionalities.</p><p>
This role will be investigating and resolving significant inventory discrepancies, recommending and processing necessary adjustments via the Maximo Inventory Adjustments application, and enforcing strict adherence to established receiving and issuance procedures as documented within Maximo. This role is essential for maintaining efficient, cost-effective, and transparent inventory management.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Inventory Control &amp; Accuracy</b></p><ul><li> Identify, implement, and maintain robust inventory control procedures for all company property, ensuring data is accurate and up-to-date in Maximo.</li><li> Conduct regular spot-checks of inventory levels and report findings to management, proactively identifying potential issues.</li><li> Proactively identify, mitigate, track, and report on any and all inventory issues and discrepancies.</li><li> Ensure all replaced spares and assets are properly returned and logged into the Scrap storeroom for accurate record-keeping.</li><li> Conduct regular visits to various sites and depots to perform physical counts and audits.</li></ul><p><b>
Data Analysis &amp; Strategy</b></p><ul><li> Analyze inventory data to identify trends, pinpoint areas for improvement, and suggest strategies to enhance overall inventory management efficiency.</li><li> Ensure inventory is managed efficiently and cost-effectively to reduce waste and optimize stock levels.</li></ul><p><b>
Process &amp; System Management</b></p><ul><li> Oversee the receiving and issuance procedures as documented in the Maximo system.</li><li> Utilize Maximo's Physical Count and Cycle Count functionalities to manage all inventory audits.</li><li> Ensure all inventory adjustments are properly documented and approved via the Maximo Inventory Adjustments application.</li><li> Propose and implement improvements to current inventory management processes and systems.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
 QUALIFICATIONS:</b></p><ul><li> Bachelor's degree in Commerce, Business Administration, or an Engineering field is preferred.</li><li> Excellent command of both spoken and written English and Arabic.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> In-depth and practical knowledge of inventory management software, data analysis, and related techniques.</li><li> A deep understanding of and experience with the MAXIMO System is essential.</li><li> High proficiency in Microsoft Office applications, particularly Excel.</li><li> Strong problem-solving and organizational skills.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 7 to 10 years of relevant work experience, with a strong preference for experience within a multinational environment.</li><li> Prior experience in Electromechanical industries is a plus.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCE</b></p><ul><li> Possessing an alert mind and the ability to make quick and effective decisions.</li><li> Highly organized with exceptional time management skills to handle multiple tasks simultaneously.</li><li> Strong problem-solving skills and an analytical mindset.</li><li> Excellent communication skills for collaborating with various departments and stakeholders.</li><li> Proven ability to work independently and visit various sites and depots as required.</li></ul></div></div></div></div><p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Asset Management & Inventory Control Lead

<div><h2 class="jobSectionHeader"><b>Sites Manager</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Engineer</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
To oversee the daily operations of multiple sites, ensuring all contractor and in-house activities are delivered safely, efficiently, and in compliance with company standards, while fostering continuous improvement and collaboration across teams.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Multi-Site Logistics &amp; Operations Management</b></p><ul><li> Oversee logistics operations across depots and train stations, including inventory, warehousing, and distribution.</li><li> Ensure timely supply of parts, tools, PPE, and consumables to support maintenance and operational teams.</li><li> Monitor delivery accuracy, material flow, and depot readiness.</li></ul><p><b>
Fleet, Equipment &amp; Calibration Management</b></p><ul><li> Oversee company vehicle allocation, usage, and maintenance across sites.</li><li> Implement calibration programs for depot tools and equipment to ensure accuracy and compliance with industry standards.</li><li> Maintain calibration records and support audits and inspections.</li></ul><p><b>
Safety Leadership &amp; Compliance</b></p><ul><li> Lead safety tours and inspections across depots and stations to identify hazards and reinforce safety practices.</li><li> Ensure all operations comply with ISO standards (9001, 14001, 45001) and regulatory requirements.</li><li> Integrate safety findings into performance reviews and continuous improvement plans.</li></ul><p><b>
Waste &amp; Environmental Management</b></p><ul><li> Implement waste management strategies in line with the Waste Management Hierarchy.</li><li> Oversee segregation, collection, recycling, and disposal of passenger, industrial, and hazardous waste.</li><li> Track waste KPIs, promote sustainable practices, and liaise with environmental authorities for compliance.</li></ul><p><b>
Vehicle &amp; Fuel Usage Oversight</b></p><ul><li> Manage company vehicle readiness, servicing, and operational allocation.</li><li> Monitor diesel tank usage, implement fuel tracking systems, and ensure compliance with environmental regulations.</li></ul><p>
Cross-Functional &amp; Stakeholder Collaboration</p><ul><li> Coordinate with maintenance, engineering, operations, and procurement teams to align schedules and resources.</li><li> Engage with suppliers, contractors, and regulators to ensure consistent operational standards.</li></ul><p><b>
Strategic Planning &amp; Continuous Improvement</b></p><ul><li> Drive lean logistics and digital transformation initiatives to enhance efficiency.</li><li> Support integration of asset management platforms for improved operational control.</li></ul><p><b>
Team Leadership</b></p><ul><li> Lead and develop civil, warehouse, and logistics teams across multiple sites, promoting safety, accountability, and operational excellence.</li><li> Foster collaboration, knowledge sharing, and high-performance culture across all locations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
Qualifications:</b></p><ul><li> Bachelor&rsquo;s degree in Engineering, Logistics, or a related field, or equivalent experience.</li><li> Fluent in Arabic and English, French is a plus.</li></ul><p><b>
Knowledge:</b></p><ul><li> Strong understanding of logistics, asset management, and safety systems.</li><li> Familiarity with ISO standards (9001, 14001, 45001) and regulatory compliance in rail/transport sectors.</li><li> Awareness of maintenance operations and depot infrastructure requirements.</li></ul><p><b>
Experience:</b></p><ul><li> 10+ years of experience in multi-site operational management, preferably in rail, metro, or large-scale industrial environments.</li><li> Proven track record in logistics, safety leadership, and stakeholder coordination.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li><b> </b><b>Leadership: </b>Inspires and motivates diverse teams across multiple sites.</li><li> <b>Safety Focus:</b> Champions health, safety, and environmental standards.</li><li> <b>Communication:</b> Builds strong relationships with internal teams and external stakeholders.</li><li> <b>Problem-Solving:</b> Anticipates challenges and implements effective solutions.</li><li> <b>Adaptability:</b> Thrives in dynamic, multi-site operational environments.</li><li> <b>Accountability:</b> Ensures delivery on commitments and maintains high operational standards.</li><li> <b>Innovation:</b> Encourages continuous improvement and adoption of new practices.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Le Caire, Le Caire, &Eacute;gypte</p></div></div></div></div><div></div>

Sites Manager

<div><h2 class="jobSectionHeader"><b>Jr SOC Engineer</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>Less than 2 years of experience (Entry level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>IT Specialist</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Junior SOC Engineer plays a key role in supporting the day-to-day cybersecurity monitoring and incident response activities within the organization. This position is responsible for operating and maintaining security systems, responding to threats, and ensuring timely investigation and remediation of incidents. The role partners closely with the Head of Cyber Security and OT Systems Managers to support the advancement of the company&rsquo;s cybersecurity maturity, contributing to proactive defense and continuous improvement of the organization's security posture.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Threat Monitoring &amp; Incident Response:</b></p><ul><li> Monitor and analyze security alerts from multiple sources, including SIEM, firewalls, IDS/IPS, and antivirus tools.</li><li> Investigate and assist in responding to security incidents, such as malware infections, phishing attacks, and unauthorized access.</li><li> Escalate high-priority incidents to Cybersecurity Engineer based on severity and defined playbooks.</li><li> Assist in containment, eradication, and recovery efforts during active incidents.</li></ul><p><b>
Log Analysis &amp; SIEM Tuning:</b></p><ul><li> Analyzing event logs from endpoints, servers, applications, and network devices to identify anomalies and indicators of compromise (IOCs).</li><li> Tune SIEM use cases and correlation rules to reduce false positives and improve detection accuracy.</li><li> Maintain and enrich threat detection content with relevant threat intel and attack patterns (e.g., MITRE ATT&amp;CK framework).</li></ul><p><b>
Access Control &amp; Policy Enforcement:</b></p><ul><li> Assist in enforcing access controls and security policies.</li><li> Work alongside IT teams to uphold system and network security standards.</li></ul><p><b>
Compliance &amp; Risk Management:</b></p><ul><li> Support compliance with relevant cybersecurity frameworks (e.g., ISO 27001, NIST, GDPR).</li><li> Assist in audits, documentation, and risk assessments.</li></ul><p><b>
Collaboration &amp; Reporting:</b></p><ul><li> Liaise with IT, security, and business teams to apply effective security controls.</li><li> Contribute to the preparation of reports on incidents, Cybersecurity system status.</li></ul><p><b>
Continuous Improvement &amp; Research:</b></p><ul><li> Stay informed on evolving cybersecurity threats and industry developments.</li><li> Recommend and assist in implementing security improvements and best practices.</li></ul><p><b>
Additional Responsibilities:</b></p><ul><li> Perform other related duties as assigned in support of overall cybersecurity operations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
Qualifications:</b></p><ul><li> Bachelor&rsquo;s degree in Cybersecurity, Computer Science, IT, Engineering, or a related field.</li><li> Industry certifications (CompTIA Security+, CEH, eJPT, ECIR, or GMON) are preferred.</li><li> Fluency in English and Arabic; French is a plus.</li></ul><p><b>
Knowledge:</b></p><ul><li> Strong foundation in cybersecurity principles and threat landscapes.</li><li> Understanding of security tools: SIEM, antivirus, IDS/IPS, endpoint protection.</li><li> Knowledge of networking protocols (TCP/IP, DNS, SSL/TLS) and basic system hardening.</li><li> Exposure to Windows/Linux operating systems; scripting (e.g., Python, PowerShell) is a plus.</li></ul><p><b>
Experience:</b></p><ul><li> 0&ndash;2 years of relevant experience in cybersecurity or IT/network security.</li><li> Internship or academic project experience in incident response or monitoring is desirable.</li><li> Exposure to security tools or platforms is advantageous.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Curiosity and Continuous Learning: Eager to develop cybersecurity knowledge and stay current with trends and technologies.</li><li> Analytical Thinking: Strong problem-solving skills and attention to detail in identifying and investigating threats.</li><li> Responsibility and Integrity: Demonstrates a strong ethical foundation, particularly around handling sensitive information.</li><li> Adaptability: Works well under pressure, with the ability to prioritize and multitask effectively in dynamic environments.</li><li> Collaboration: Team-oriented mindset with a willingness to share knowledge and support peers.</li><li> Initiative: Proactive in identifying issues, suggesting improvements, and seeking solutions independently.</li><li> Communication: Communicates clearly and effectively with both technical and non-technical stakeholders.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Jr SOC Engineer

<div><h2 class="jobSectionHeader"><b>Passenger Information Lead</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 5 years of experience (Senior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Marketing Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Passenger Information Lead is a proactive and detail-oriented key member who is responsible for all passenger-facing communications. This role ensures that all information, from digital platforms to on-the-ground signage and announcements, is accurate, consistent, and delivered effectively.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><ul><li> Ensure all passenger information is accurate, clear, and consistently updated across all communication platforms, including physical signage, digital displays, announcements, websites, roll-ups, brochures, and social media channels.</li><li> Conduct regular audits and reviews of all passenger-facing content to identify outdated or unclear messaging, and coordinate immediate updates as needed to maintain reliability.</li><li> Coordinate with relevant teams and departments to ensure that all passenger communication materials reflect the latest operational changes, branding, and service updates.</li><li> Lead the execution of communications-related production projects such as exhibitions, events, brand activations, and special awareness campaigns aimed at enhancing passenger understanding and engagement.</li><li> Oversee the creative development and production process of communication materials, from concept briefing and design approval to printing, installation, and quality control.</li><li> Collaborate with event planning and branding teams to ensure all communication elements used during events and activations are aligned with corporate messaging and standards.</li><li> Identify areas for improvement in the passenger journey, particularly where communication can play a role in reducing confusion, improving wayfinding, or enhancing the customer experience.</li><li> Proactively propose communication improvements based on passenger feedback, journey observations, or international best practices in transportation communication.</li><li> Serve as a key point of contact for cross-functional coordination, working with internal departments, technical teams, customer service, and external vendors to align timelines, budgets, and deliverables for project updates.</li><li> Manage all approval processes related to passenger communication with NAT (National Authority for Tunnels), ensuring timely submission of documents, follow-ups, and alignment with regulatory requirements.</li><li> Take full accountability for assigned communication tasks and projects, ensuring they are delivered on time, within scope, and to the highest quality standards from planning through to execution.</li><li> Maintain consistency with brand guidelines, tone of voice, and messaging strategy across all internal and external passenger touchpoints, ensuring every communication reflects the organization&rsquo;s image and values.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor&rsquo;s degree in journalism, Communications, business, or related field</li><li> Perfect command of the Arabic and English languages</li><li> Marketing background with emphasis on BTL (Below the Line) marketing is highly preferred.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Excellent written and verbal communication skills, including the ability to compose clear and concise messages and deliver strong presentations.</li><li> Strong project management skills with experience in vendor management, procurement, and an understanding of production agency scopes of work (SOW).</li><li> Highly organized and detail-oriented, with expertise in sourcing, collecting, and disseminating information. Must be well-informed on all activities impacting passengers.</li><li> Proven ability to build and maintain cooperative relationships with internal and external partners.</li><li> Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook).</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 8 -10 years of experience in Customer Service or Marketing and Branding based work environment.</li></ul><p>
(Multiple branding and signage will be preferred).</p><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Strong coordination and project management skillset, combined with a passion for enhancing the passenger journey through continuous improvements and high-quality execution of communication initiatives.</li><li> Effectively maintain a calm and soft-spoken presence, expressing ideas with clarity and impact during challenging situations.</li><li> Customer oriented, able to anticipate, understand, react to situations, and satisfy customers&rsquo; needs.</li><li> Proactive in identifying and resolving issues.</li><li> Rigor in executing and applying instructions and procedures.</li><li> Strictly go by the rules of conduct and procedures.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Passenger Information Lead

<div><h2 class="jobSectionHeader"><b>IT&amp;OT Digital Manager</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>IT/Digital Manager</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The IT/OT Digital Manager is accountable for leading the development, implementation, and continuous optimization of all Information Technology (IT), Operational Technology (OT), and Digital services across RDMC. This includes IT infrastructure, business solutions, digital platforms, web/mobile application development, digital tool management, cybersecurity, and digital continuity. The role ensures alignment between technology investments and business objectives, supports operational resilience, and drives integration with RATP Group and key stakeholders, while enabling innovation through digital transformation.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Strategy, Governance &amp; Leadership</b></p><ul><li> Develop, implement, and manage the IT/OT/Digital strategy and budget to align with corporate goals.</li><li> Lead the execution of IT/OT, and Digital programs, ensuring responsiveness to business needs and technology evolution.</li><li> Establish and enforce policies, standards, and protocols for technology use, data management, and service delivery and digital innovation.</li><li> Provide strategic input to senior leadership on emerging technologies, innovation opportunities, and digital transformation.</li></ul><p><b>
IT/OT Operations &amp; Service Management</b></p><ul><li> Oversee daily operation and performance of all IT and OT, and Digital systems including infrastructure, software applications, digital platforms, web/mobile solutions, and critical systems.</li><li> Lead the development, testing, and deployment of internal web and mobile applications in coordination with business stakeholders.</li><li> Manage and continuously improve existing digital tools and platforms, ensuring high availability, usability, and alignment with business needs.</li><li> Ensure strong coordination of IT activities across departments, prioritizing initiatives and allocating resources effectively.</li><li> Monitor system performance and service delivery metrics against KPIs and business expectations.</li><li> Implement and manage IT service delivery, including vendor management and in-house teams.</li></ul><p><b>
Cybersecurity, Governance, Risk &amp; Compliance</b></p><ul><li> Ensure robust cybersecurity protocols, risk management, and disaster recovery strategies are in place.</li><li> Oversee the development and enforcement of business continuity and information security policies.</li><li> Ensure compliance with local regulatory requirements and internal standards.</li></ul><p><b>
Stakeholder Engagement &amp; Collaboration</b></p><ul><li> Foster collaboration with internal departments, the client, technology partners, and RATP Group to ensure value-driven integration.</li><li> Build strong relationships with service providers and stakeholders to improve delivery, innovation, and customer satisfaction.</li><li> Translate user requirements into technology solutions; align IT/OT services with stakeholder expectations.</li></ul><p><b>
Team Development &amp; Capacity Building</b></p><ul><li> Manage and develop the IT/OT/Digital team, aligning skills with current and future organizational needs.</li><li> Promote a culture of continuous service improvement, technical excellence, and operational agility.</li><li> Provide mentoring, guidance, and performance management to IT personnel.</li><li> Foster Agile and DevOps practices within the Digital team to support rapid development and deployment cycles.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.</li><li> Fluent in English and Arabic, French is a plus.</li></ul><p><b>
KNOWLEDGE</b>:</p><ul><li> In-depth understanding of IT infrastructure (e.g., platforms, networks, databases, cloud, cybersecurity).</li><li> Familiarity with enterprise applications (ERP, HRMS, SharePoint, MS Dynamics, O365, Maximo, time/attendance systems).</li><li> Knowledge of OT and critical system integration, interfacing, and system assurance practices.</li><li> Strong grasp of IT governance, software/system lifecycle, and service management methodologies.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 10+ years of relevant IT/OT experience, including leadership roles.</li><li> Proven experience managing large-scale IT projects and programs.</li><li> Background in business analysis, change management, and IT solution design.</li><li> Experience working in transportation, public services, or infrastructure sectors is an asset.</li><li> Project management certification (e.g., PMP, PRINCE2) is a plus.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Strategic thinking and digital transformation mindset.</li><li> Strong analytical, diagnostic, and decision-making abilities.</li><li> Excellent stakeholder engagement and relationship management.</li><li> Effective leadership with the ability to inspire, coach, and manage technical teams.</li><li> Strong communication and internal consulting capabilities.</li><li> Results-driven with a commitment to service excellence and innovation.</li><li> Adaptability to complex environments and fast-changing technologies.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

IT&OT Digital Manager

<div><h2 class="jobSectionHeader"><b>IT/OT Manager</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>IT/Digital Manager</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><div><ul><li>Develop, implement and manage the IT/OT strategy and budget and ensure the strategy supports the company&rsquo;s business objectives including ongoing development in response to the fast-changing business environment.</li></ul>
<ul><li>Develop and implement IT/OT-related plans and procedures.</li></ul>
<ul><li>Provide technical direction to OT delivery teams.</li></ul>
<ul><li>Ensure that robust contingency, risk management, and business continuity plans are in place for Cairo Line 3 IT services and that these are coordinated with the general business continuity plans.</li></ul>
<ul><li>Maintain and enforce standards and protocols for the use of information and communication technologies.</li></ul>
<ul><li>Manage the IT team and develop its skillset in line with the professional development requirements for IT, including business analysis, program, and project management.</li></ul>
<ul><li>Lead on the implementation of the IT/OT strategy, specifically the IT infrastructure and corporate IT program portfolio, reporting to senior management on issues and risks.</li></ul>
<ul><li>Take overall responsibility for the portfolio of programs delivering IT/OT investment for Cairo Line 3.</li></ul>
<ul><li>Manage IT strategic sourcing and procurement, support OT strategic sourcing and procurement.</li></ul>
<ul><li>Work with NAT client, technology partners and the wider RATP Group to ensure integration and leverage of IT/OT investment.</li></ul>
<ul><li>Lead on the co-ordination of IT related activity across all departments, actively prioritizing competing programs and projects and allocating available resources effectively/to drive greatest return on investment.</li></ul>
<ul><li>Inspire creativity and flexibility in the management and application of IT.</li></ul>
<ul><li>Take responsibility for the development and implementation of Cairo Line 3 information security in accordance with the information management strategy, ensuring all statutory requirements are met.</li></ul>
<ul><li>Take responsibility for development, delivery and/or monitoring (as appropriate) for the IT service delivery by IT service providers, including Cairo Line 3 in-house IT services, and the contracts with key suppliers.</li></ul>
<ul><li>Monitor and manage the performance of IT-related systems and services, in respect of their contribution to business performance and the meeting of client KPIs.</li></ul>
<ul><li>Provide regular assessments of delivery against strategic objectives and budget.</li></ul>
<ul><li>Establish strong working relationships with IT service providers, working jointly to improve cost-effectiveness, to assure value for money, delivery performance, customer satisfaction and innovation.</li></ul>
<ul><li>Demonstrate the contribution that technology can make to business objectives, defining strategy, validating business needs, taking into account the opportunities afforded by technology developments coupled with the implications of change on Cairo Line 3 services and all stakeholders.</li></ul>
<ul><li>Build positive relationships with the key stakeholders in the business, ensuring that the IT/OT strategy and service develops to meet business needs Develop a continuous service improvement culture within IT to ensure that it supports the business needs.</li></ul>
<ul><li>Other duties and responsibilities might be assigned.</li></ul>
<p>Essential Qualifications, Knowledge &amp; Experience</p>
<p><b>QUALIFICATIONS:</b></p>
<ul><li>Bachelor&rsquo;s degree in engineering, Computer Science / IT.</li></ul>
<p><b>KNOWLEDGE:</b></p>
<ul><li>Understanding of IT infrastructure including but not limited to Platforms, Storage, Application servers, Web servers, SQL Server, Network Routing, Switching, Security applications.</li></ul>
<ul><li>Familiarization with software/Applications including but not limited to ERP, HRMS, MS Dynamics, SharePoint, O365, Maximo, Time and Attendance solutions.</li></ul>
<ul><li>Demonstrable knowledge of IT and software system assurance including Cyber Security and Disaster recovery.</li></ul>
<ul><li>Managing complex projects involving client, Vendors and Stakeholders.</li></ul>
<ul><li>Capability to understand and deliver:</li></ul>
<p>1. User requirements of both Internal &amp; External stakeholders.</p>
<p>2. IT Systems Interfacing/Integration.</p>
<p>3. OT and Critical Systems.</p>
<p><b>EXPERIENCE:</b></p>
<ul><li>Should possess minimum 10-15 years of experience in IT management.</li></ul>
<ul><li>Experience in project management (certification is a plus).</li></ul>
<ul><li>Experience as a business analyst or clear demonstration of ability to translate business requirements into technology solutions.</li></ul>
<ul><li>Experience in delivery of Change Management.</li></ul>
<ul><li>Exposure to public transport desirable<b>.</b></li></ul>
<p><b>Desired Behaviors &amp; Experiences</b></p>
<ul><li>Strong analytical and problem-solving capacities.</li></ul>
<ul><li>Good relationship building and interpersonal skills.</li></ul>
<ul><li>Strong stakeholder management capability.</li></ul>
<ul><li>Ability to provide internal consulting to senior management and staff.</li></ul>
<ul><li>Strong written and verbal communication skills.</li></ul></div></div><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><p>The IT/OT Manager will have overall accountability of all IT services including infrastructure, business solutions and cyber security as necessary for the efficient operation and maintenance of Cairo Line 3 daily activities and services.</p>
He/she will provide technical guidance to the OT teams to ensure that transverse technologies are aligned with industry and group standards.</div></div></div></div>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

IT/OT Manager

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