Urwah Admin

RATP Dev

<div><h2 class="jobSectionHeader"><b>Regulation &amp; Documentation Manager</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Technical Training Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Regulation and Documentation Manager is responsible for developing, maintaining, and overseeing consistent and compliant Operations documentation across RDMC&rsquo;s L3 and LRT operations. This role ensures alignment with maintenance and RHSQE standards, supports operational readiness through standardized processes and tools, and drives continuous improvement in documentation quality, accessibility, and compliance.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Documentation and Standards Management</b></p><ul><li> Lead the creation, review, and maintenance of Operations documentation, including policies, manuals, procedures, and work instructions, ensuring adherence to approved templates and style guidelines.</li><li> Ensure all documentation aligns with maintenance and RHSQE standards for consistency and compliance.</li><li> Oversee the development of operational reports, drills, and incident simulation booklets.</li><li> Authorize final document layouts and maintain a consistent tone of voice across all materials.</li><li> Manage the timely updating of documents to reflect operational changes and maintain accurate online records.</li><li> Oversee the proper archiving of outdated documents in accordance with RDMC protocols.</li></ul><p><b>
Operational Drills and Trials</b></p><ul><li> Lead the planning and execution of operational drills and train trial runs.</li><li> Coordinate trial activities, monitor performance, and address operational or functional issues with action plans.</li><li> Ensure proper documentation of all trial and drill outcomes for management review.</li></ul><p><b>
Team Leadership and Coordination</b></p><ul><li> Assign tasks, manage deliverables, and monitor performance of the regulation and documentation team.</li><li> Mentor and develop writers, editors, and team members to ensure high standards of work.</li><li> Ensure the team has the necessary resources and skills within the allocated budget.</li><li> Conduct interviews and validate new staff post-HR process.</li></ul><p><b>
Compliance, Audit, and Collaboration</b></p><ul><li> Support the document control team in ensuring compliance with documentation standards and audit requirements.</li><li> Collaborate with RHSQE to develop standardized umbrella documents for RDMC procedures.</li><li> Manage interface with MNT engineering to release relevant joint documentation.</li><li> Coordinate with RDMC production teams to ensure operational support.</li></ul><p><b>
Digital Transformation</b></p><ul><li> Drive digital initiatives to improve document accessibility and usability across the organization.</li></ul><p><b>
Safety Responsibilities</b></p><ul><li> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li> Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li> Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility.</li><li> All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
Qualifications:</b></p><ul><li> B.Sc. or M.Sc. in a relevant discipline, preferably with an engineering background.</li><li> Fluent in English and Arabic, French is a plus.</li></ul><p><b>
Knowledge:</b></p><ul><li> Advanced proficiency in MS Office applications.</li></ul><p><b>
Experience:</b></p><ul><li> 10+ years&rsquo; experience in railway operations or a comparable environment.</li><li> Prior experience as an LRT Duty Chief Controller or Transport Supervisor.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Strong attention to detail.</li><li> Skilled in the graphical design of training materials.</li><li> Demonstrated leadership and mentoring capabilities.</li><li> Excellent interpersonal, communication, and organizational skills.</li><li> Strong critical thinking and consultative abilities.</li><li> Effective teamwork and coordination skills.</li><li> Ability to perform under pressure and meet deadlines.</li><li> Strong time management skills.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Regulation & Documentation Manager

<div><h2 class="jobSectionHeader"><b>Performance Analyst</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>Less than 2 years of experience (Entry level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Strategy Analyst</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Performance Analyst is responsible for analyzing operational and performance data, developing insights, and providing actionable recommendations that drive efficiency and continuous improvement across RDMC activities. This role supports management and stakeholders by delivering accurate reports, dashboards, and performance metrics, while ensuring compliance with contractual and internal requirements. The position plays a key role in optimizing workflows, establishing KPIs, and contributing to the achievement of RDMC&rsquo;s performance vision.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Data Analysis &amp; Reporting</b></p><ul><li>Conduct in-depth data analysis using analytics, research methodologies, and root cause analysis techniques.</li><li>Develop and implement data analysis processes, leveraging data collection systems and strategies to align with RDMC&rsquo;s performance vision.</li><li>Prepare, analyze, and summarize weekly, monthly, and periodic operational results for key stakeholders, presenting findings through reports, specifications, instructions, and flowcharts.</li><li>Provide timely dashboards, performance synthesis reports, and other analytical outputs to support decision-making.</li></ul><p>
Performance Monitoring &amp; Continuous Improvement</p><ul><li>Identify meaningful trends and opportunities across RDMC activities through comprehensive analyses.</li><li>Collaborate with management in regular meetings to assess operational challenges, propose solutions, and drive improvements.</li><li>Carry out continuous improvement initiatives in alignment with the management system.</li><li>Ensure compliance with all contractual and internal performance requirements.</li></ul><p><b>
Process Optimization &amp; KPI Development</b></p><ul><li>Develop actionable roadmaps to enhance workflows, streamline processes, and improve efficiency.</li><li>Establish, monitor, and organize KPIs to support internal objectives and external stakeholder expectations.</li></ul><p><b>
Other Responsibilities</b></p><ul><li>Perform additional duties and responsibilities as assigned to support departmental and organizational goals.</li></ul><p><b>
SAFETY RESPONSIBILITIES:</b></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li>Bachelor&rsquo;s degree in Engineering or an equivalent field.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li>Strong ability to understand and interpret complex systems, with adaptability to learn new software applications.</li><li>Proficiency in data analysis tools and software (e.g., Excel, SQL, Databases, Python).</li><li>Proficiency in Business Intelligence (BI) tools such as Qlik Sense and Power BI.</li><li>Solid understanding of data modeling techniques.</li><li>Familiarity with analytical methods and their practical applications.</li><li>Knowledge of ISO 9001 Quality Management Systems.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li>3 to 5 years of proven experience in data analysis and performance improvement activities.</li><li>Practical experience with statistical and numerical analysis techniques.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li>Analytical Mindset: Approaches problems with logical reasoning, leveraging data-driven insights to identify root causes, trends, and opportunities for improvement.</li><li>Detail Orientation: Ensures accuracy and precision in data analysis, reporting, and performance monitoring activities.</li><li>Collaboration &amp; Communication: Works effectively with management and stakeholders, presenting complex information in a clear and concise manner.</li><li>Continuous Improvement Focus: Demonstrates commitment to enhancing processes, workflows, and systems in alignment with organizational goals.</li><li>Adaptability: Quickly learns and applies new tools, methods, and systems to meet evolving performance needs.</li><li>Accountability: Takes ownership of assigned tasks, meets deadlines, and delivers high-quality outputs consistently.</li><li>Quality Commitment: Adheres to established standards, policies, and quality management requirements to ensure reliable performance outcomes.</li></ul></div></div></div></div>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Performance Analyst

<div><h2 class="jobSectionHeader"><b>IT &amp; Digital Project Engineer</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>IT Specialist</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The IT &amp; Digital Project Engineer is responsible for ensuring the successful and timely delivery of digital and IT initiatives within an Agile project environment. The role facilitates Agile processes, removes delivery obstacles, and coordinates efforts across technical teams, vendors, and business stakeholders. By overseeing progress, driving continuous improvement, and maintaining strong alignment with digital transformation objectives, the position ensures the consistent delivery of high-quality digital solutions and products.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Project Management &amp; Delivery</b></p><ul><li> Lead planning and execution progress of IT and digital projects across their full lifecycle.</li><li> Work closely with project owners to ensure the project backlog remains clear, refined, prioritized, and properly estimated to support efficient delivery.</li><li> Develop project plans including scope, schedules, resources, risks, and milestones.</li><li> Track work progress across development, deployment, testing, and integration activities.</li><li> Monitor project budgets, track expenditures, and provide cost updates.</li><li> Manage risks, issues, and dependencies by following up with technical owners and coordinating resolutions.</li><li> Ensure adherence to IT governance, quality standards, and compliance requirements.</li><li> Manage change requests and assess impacts on scope, timeline, and deliverables.</li><li> Prepare periodic project reports, dashboards, and presentations for leadership.</li></ul><p><b>
Technical Workstream Coordination</b></p><ul><li> Coordinate with technical teams to track progress of solution development, deployment, testing, and integrations.</li><li> Ensure technical workstreams follow documented requirements, timelines, and deliverables.</li><li> Facilitate resolution of technical blockers by escalating to the right subject matter experts.</li><li> Follow up on testing execution and ensure defects are documented and closed on time.</li><li> Validate that documentation, deployment plans, and handover artifacts are completed by technical teams.</li><li> Monitor readiness for go-live and support alignment across all stakeholders.</li></ul><p><b>
Stakeholder Communication &amp; Coordination</b></p><ul><li> Act as the central communication point between IT teams, business stakeholders, vendors, and leadership.</li><li> Facilitate workshops, requirement-gathering sessions, and alignment meetings.</li><li> Communicate project progress, risks, decisions, and changes in a structured and clear manner.</li><li> Ensure stakeholders are informed about timelines, priorities, and technical dependencies.</li></ul><p><b>
Vendor &amp; Team Coordination</b></p><ul><li> Coordinate work assignments with vendors and internal IT teams, ensuring clarity of tasks and timelines.</li><li> Track vendor deliverables and follow up on delays, risks, or quality concerns.</li><li> Assist in resolving conflicts or cross-team issues that may impact delivery.</li><li> Support onboarding, evaluation, and performance monitoring of project vendors.</li></ul><p><b>
Quality Assurance, Documentation &amp; Compliance</b></p><ul><li> Ensure required project documentation is completed, reviewed, and stored according to governance frameworks.</li><li> Monitor compliance with security standards, IT policies, and enterprise architecture guidelines.</li><li> Document lessons learned and support continuous improvement of project delivery processes.</li><li> Coordinate smooth transition to operations/support teams after project completion</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
Qualifications</b></p><ul><li> Bachelor&rsquo;s degree in Information Technology, Computer Engineering, Computer Science, or a related field.</li><li> Project management&ndash;related certification is an advantage (e.g., CAPM, PMP, PRINCE2 Foundation, Agile Foundation).</li><li> Training or coursework in IT project delivery, digital transformation, or IT governance is preferred.</li></ul><p><b>
Knowledge</b></p><ul><li> Understanding of IT systems, digital platforms, applications lifecycle, and infrastructure components.</li><li> Familiarity with project management methodologies (Waterfall, Agile, Hybrid).</li><li> Knowledge of testing lifecycles (SIT, UAT), deployment practices, and project documentation standards.</li><li> Awareness of IT governance, cybersecurity principles, and change management processes.</li><li> Proficiency in MS Project, JIRA, Confluence, or similar project/task management tools.</li></ul><p><b>
Experience</b></p><ul><li> 3&ndash;5 years of experience in project coordination, project engineering, or IT/digital project support roles.</li><li> Experience tracking and coordinating progress across deployment, testing, and technical workstreams.</li><li> Hands-on experience managing multi-disciplinary project teams.</li><li> Proven delivery of medium to large-scale projects using agile or hybrid approaches.</li><li> Experience working with cross-functional IT teams, vendors, and business stakeholders.</li><li> Demonstrated experience preparing progress reports, risk logs, and project dashboards.</li><li> Exposure to digital transformation, IT implementation, or system rollout projects</li><li> Experience with project tools such as Jira, Azure DevOps, MS Project, or similar applications.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Strong coordination and follow-up abilities to ensure timely task completion across multiple teams.</li><li> High attention to detail with strong organizational and documentation skills.</li><li> Proactive in identifying delays, risks, or issues and following up to drive closure.</li><li> Effective communicator who can translate technical updates into clear, structured status messages.</li><li> Collaborative mindset with the ability to work across diverse technical and business groups.</li><li> Accountability and ownership in delivering assigned project outcomes.</li><li> Adaptability and resilience in fast-paced environments with shifting priorities.</li><li> Strong problem-solving attitude with a focus on mitigation and solution coordination rather than escalation alone.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

IT & Digital Project Engineer

<div><h2 class="jobSectionHeader"><b>Escalators &amp; Elevators Technician</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>High school diploma, A levels, GED, GCSE</div>
</li>
<li><div>Asset Technician</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>Job Purpose:</b></p><p>
The job purpose should be focused on the overall goal of maintaining the integrity, safety, and operational efficiency of</p><p>
escalators and elevators across Cairo Metro Line 3 and depots, ensuring minimal downtime through preventative and</p><p>
corrective maintenance, while adhering to safety standards. Additionally, leveraging modern maintenance management</p><p>
tools like Maximo is integral to ensuring systematic tracking and reporting of maintenance efforts. A proactive approach</p><p>
to troubleshooting, repairs, and collaboration with internal and external teams is crucial for the role.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><p><b>Responsibilities/Duties</b></p><p><b>
Maintenance Activities</b></p><ul><li>Perform routine inspections and preventative maintenance tasks for escalators and elevators to ensure peak</li></ul><p>
performance and safety.</p><ul><li>Lubricate, adjust and replace components as necessary to reduce wear and prolong equipment lifespan.</li><li>Collaborate with escalator/elevator service providers to implement corrective and preventive maintenance tasks</li></ul><p>
and minor modifications at Cairo Metro Line 3 stations.</p><ul><li>Ensure the maintenance tools and equipment are in good working condition and ready for use.</li><li>Replace worn-out or damaged components during regular maintenance to minimize downtime.</li><li>Supervise subcontractors to ensure that they are following the Planned Maintenance (PM) schedule and meet</li></ul><p><b>
quality standards.</b></p><p><b>
Troubleshooting and Repairs</b></p><ul><li>Diagnose and resolve mechanical, electrical, and hydraulic issues in escalators and elevators.</li><li>Perform repairs and replace defective parts to restore equipment to operational standards.</li><li>Assist in rehabilitating aging assets to extend their operational life and improve safety.</li><li>Conduct installations, inspections, tests, and maintenance as necessary to ensure functionality.</li></ul><p><b>
Emergency Response</b></p><ul><li>Respond promptly to escalator and elevator malfunctions and outages.</li><li>Assist in the safe evacuation of passengers during emergencies, such as elevator entrapments.</li></ul><p><b>
Collaboration and Coordination</b></p><ul><li>Work closely with internal operations and maintenance teams to facilitate the completion of maintenance</li></ul><p>
activities.</p><ul><li>Coordinate with subcontractors and external service providers to ensure specialized maintenance tasks are</li></ul><p>
carried out efficiently.</p><ul><li>Provide leadership and guidance to subcontractors to ensure that the PM plan is followed without failure.</li></ul><p>
Inspection and Testing</p><ul><li>Conduct routine inspections to identify any potential issues or safety hazards with escalators and elevators.</li><li>Test operational systems and emergency features to verify functionality and compliance with safety regulations.</li><li>Supervise subcontractors to ensure adherence to the PM schedule and safety standards.</li></ul><p><b>
Documentation and Reporting</b></p><ul><li>Maintain detailed records of inspections, repairs, and maintenance activities conducted.</li><li>Ensure that all maintenance logs are up-to-date and accurately reflect completed tasks.</li><li>Prepare comprehensive reports on equipment conditions, highlighting recommendations for maintenance,</li></ul><p>
upgrades, or replacements.</p><p><b>
Field Survey and Assessments</b></p><ul><li>Assist with field surveys and data collection for engineering studies or project planning purposes.</li><li>Provide input on the condition of existing infrastructure to support new project initiatives and improvements.</li></ul><p><b>
Safety</b></p><ul><li>Ensure adherence to all relevant safety protocols and regulations when conducting maintenance tasks.</li><li>Implement safety measures to ensure that all escalators and elevators are safe for public use.</li><li>Mitigate risks during maintenance activities, ensuring the safety of workers and passengers.</li></ul><p><b>
Maximo</b></p><ul><li>Utilize the Maximo system to document maintenance activities, track repairs, and manage the equipment</li></ul><p>
lifecycle.</p><ul><li>Input detailed records and work orders in Maximo to monitor ongoing maintenance activities.</li><li>Generate reports and dashboards through Maximo to track performance metrics and maintenance KPIs.</li><li>Coordinate with the maintenance team to ensure that Maximo is updated with accurate and timely information</li></ul><p>
regarding equipment status.</p><p><b>
Essential Qualifications, Knowledge &amp; Experience</b></p><p><b>
Qualifications:</b></p><ul><li>High school diploma or equivalent; mechanical certification or relevant technical qualification preferred.</li><li>Arabic fluency is a must; proficiency in English (speaking and reading) is a plus.</li><li>Physically fit and capable of lifting heavy components.</li><li>Good eyesight with normal color vision is required.</li></ul><p><b>
Knowledge:</b></p><ul><li>General technical knowledge related to escalator and elevator systems.</li><li>Strong understanding of maintenance processes and safety guidelines.</li><li>Knowledge of railway systems is an asset (optional).</li><li>Advanced knowledge of elevator systems, mechanical walkways, and escalators.</li><li>Familiarity with general maintenance processes and techniques.</li><li>Knowledge of common maintenance tools and devices.</li><li>Familiarity with Enterprise Asset Management (EAM) systems, such as Maximo.</li></ul><p><b>
Experience:</b></p><ul><li>Minimum of 3-5 years of relevant work experience.</li><li>Proven experience working as a maintenance technician for escalators and/or elevators.</li><li>Experience in site supervision and project management.</li><li>Experience within the railway or metro industry is an advantage.</li></ul><p><b>
Desired Behaviors &amp; Experiences</b></p><ul><li>Strong proficiency in communication and customer service, internal and external stakeholders, with a focus on</li></ul><p>
professional interactions.</p><ul><li>Self-motivated with the ability to work independently and take responsibility for tasks.</li><li>Quickly identify issues and provide actionable solutions to minimize system downtime.</li><li>A solid commitment to adhering to safety standards and industry regulations when performing maintenance</li></ul><p>
work.</p><ul><li>Effective teamwork skills, with the capability to supervise subcontractors and ensure quality task execution.</li><li>Ability to compose clear, concise technical reports and documentation of maintenance activities.</li><li>Willingness to work flexible hours, including shifts, as needed.</li><li>Willingness to travel to various locations within Line 3 stations and Depots as required.</li><li>Demonstrating proactive problem-solving abilities in high-pressure situations.</li><li>Capability to assess data and identify trends for continuous improvement in equipment performance.</li><li>Strong understanding of safety and compliance regulations relevant to maintenance in transit systems.</li><li>Skills in coordinating multiple tasks or projects, balancing priorities, and ensuring deadlines are met</li></ul></div></div></div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Escalators & Elevators Technician

<div><h2 class="jobSectionHeader"><b>Data Engineer</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Data Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Data Engineer is responsible for designing, developing, and maintaining reliable data pipelines, integrations, and analytical platforms that support business decision-making. The role involves collaborating with stakeholders to translate business requirements into data solutions, optimizing performance, and ensuring data quality, accessibility, and security across all systems.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Data Engineering &amp; Integration</b></p><ul><li> Design, build, and maintain scalable ETL/ELT processes from multiple source systems to the data warehouse and MIS databases.</li><li> Develop and automate data workflows to ensure efficiency, reliability, and reusability.</li><li> Maintain high-quality data architecture that supports reporting, analytics, and machine learning applications.</li><li> Perform data validation, cleansing, and enrichment to ensure accuracy and consistency.</li><li> Troubleshoot and resolve data integration or pipeline issues promptly.</li></ul><p><b>
Business Intelligence &amp; Reporting</b></p><ul><li> Collaborate with business stakeholders to identify reporting needs and define KPIs.</li><li> Develop and maintain interactive dashboards and analytical reports using BI tools (e.g., Power BI, QlikSense).</li><li> Translate complex datasets into clear, actionable insights through data visualization.</li><li> Continuously improve BI performance and usability for business users.</li></ul><p><b>
System Administration &amp; Support</b></p><ul><li> Manage the deployment, configuration, and performance of BI and data applications.</li><li> Provide technical support during User Acceptance Testing (UAT) and production phases.</li><li> Coordinate with vendors and internal IT teams to resolve incidents and implement updates.</li><li> Monitor application health, document system changes, and maintain operational logs.</li></ul><p><b>
Governance, Documentation &amp; Continuous Improvement</b></p><ul><li> Maintain comprehensive documentation of data models, processes, and integrations.</li><li> Contribute to data governance efforts, ensuring compliance with data management standards.</li><li> Recommend and implement process improvements to enhance scalability and data utilization.</li><li> Stay updated on emerging technologies in data engineering and analytics.</li></ul><p><b>
Safety Responsibilities</b></p><ul><li> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li> Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li> Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility.</li><li> All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
Qualifications</b></p><ul><li> Bachelor&rsquo;s degree in Computer Science, Information Systems, Data Engineering, or a related field.</li><li> Certifications in Data Engineering, BI Tools, or Data Management (e.g., Microsoft, Google Cloud, AWS) are an advantage.</li><li> Fluency in English and Arabic; French is a plus.</li></ul><p><b>
Knowledge</b></p><ul><li> Strong understanding of data engineering concepts, data modeling, and integration frameworks.</li><li> Proficiency in SQL and relational database engines (SQL Server, MySQL, etc.).</li><li> Experience with BI tools such as Power BI or QlikSense for dashboard development.</li><li> Good command of Python or equivalent scripting languages for data transformation.</li><li> Familiarity with data science fundamentals and visualization best practices.</li><li> Understanding of data governance and data quality management principles.</li></ul><p><b>
Experience</b></p><ul><li> 3-5 years of experience in data engineering, BI development, or ETL-focused roles.</li><li> Demonstrated experience in building and maintaining scalable data pipelines and dashboards.</li><li> Proven ability to collaborate cross-functionally to deliver high-impact analytics solutions.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Analytical Mindset: Naturally curious and data-driven, with the ability to identify trends and insights.</li><li> Communication &amp; Collaboration: Strong interpersonal and presentation skills, able to translate complex data into clear business narratives.</li><li> Ownership &amp; Initiative: Proactive, self-motivated, and accountable for project outcomes.</li><li> Organization &amp; Detail Orientation: Strong time management and prioritization abilities.</li><li> Adaptability: Comfortable working in fast-paced, evolving environments.</li><li> Customer Focus: Committed to delivering value and providing excellent internal stakeholder support.</li><li> Innovation: Eager to explore new methods and tools to improve data processes and decision-making.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Data Engineer

<div><h2 class="jobSectionHeader"><b>Quality &amp; Continuous Improvement Supervisor</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 5 years of experience (Senior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Quality Specialist</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Quality &amp; Continuous Improvement Supervisor is responsible for creating and overseeing all activities related to the definition, implementation, and continuous improvement of the Integrated Management System. The role supports the progression of the Quality Improvement strategy by analyzing information derived from service failures and implementing corrective actions to drive continuous improvement and reduce future failure demand across the business.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Quality Management System (QMS) Implementation &amp; Control</b></p><ul><li> Defining and implementing the Integrated/Quality Management System as per the ISO 9001:2015 standard requirements.</li><li> Implementing the Integrated/Quality Management System as per the ISO 45001:2018 and 14001:2015 standard requirements.</li><li> Designing and developing quality processes that support the business objectives.</li><li> Ensure that the organization sets up and follows measurable quality objectives particularly relating to the quality of the service and customer satisfaction.</li><li> Utilize and develop valid internal and external standards to measure quality.</li><li> Provides content knowledge in the interpretation, implementation, and maintenance of all accreditations, national quality assurance standards or regulatory standards to match external requirements.</li><li> Responsible for ISO 9001, 45001, and 14001 certifications.</li></ul><p><b>
Continuous Improvement (CI) &amp; Innovation</b></p><ul><li> Works to promote quality improvement and innovation and monitor progress towards goals by collecting accurate, timely data to display the quality, cost, and service outcomes.</li><li> Deploy and execute the Continuous Improvement Framework (CIF).</li><li> Assist to implement effective continuous improvement (CI) training plans that develop and sustain a CI culture, ensuring a constant safety focus.</li><li> Support the other departments by providing continuous improvement tools and methodology.</li><li> Utilize analytical / statistical tools &amp; methods combined with the ability to select and apply them to make data-based decisions.</li><li> Utilize Lean Six Sigma tools in quality improvement projects.</li><li> Develop corrective actions and processes to drive continuous improvement.</li><li> Maintains accountability for ongoing self-development activities, especially related to presentation facilitation and application of quality improvement activities.</li></ul><p><b>
Auditing &amp; Compliance</b></p><ul><li> Assist in the Internal Audit Plan and be part of the Internal Audit Team.</li><li> Assist and communicate major problems with other directorates on the RDMC Action Plan.</li><li> Provides content knowledge in the interpretation, implementation, and maintenance of all accreditations, national quality assurance standards or regulatory standards to match external requirements.</li></ul><p><b>
Training &amp; Knowledge Sharing</b></p><ul><li> Provide Quality Related training.</li><li> Assist to implement effective continuous improvement (CI) training plans that develop and sustain a CI culture, ensuring a constant safety focus.</li></ul><p><b>
Other Responsibilities</b></p><ul><li> Other duties and responsibilities might be assigned.</li></ul><p><b>
SAFETY RESPONSIBILITIES</b></p><ul><li> Promote a positive Safety culture within the workplace and attend any Safety-related meetings/briefings as required within the job role.</li><li> Comply with the requirements of the Company Safety Policy.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> Bachelor&rsquo;s degree in Engineering/Pharma or any related Fields.</li><li> Demonstrated proficiency in the principles of Quality Assurance</li><li> Demonstrated proficiency in the principles of HSE and environment</li><li> Fluent in both Arabic and English.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Knowledge of ISO 9001, 14001, and 45001 standards.</li><li> Knowledge of Internal Audit processes.</li><li> Certified Lead Auditor is preferred for ISO 9001, 14001, and 45001.</li><li> Lean Enterprise and Six Sigma methodologies.</li><li> Root Cause Analysis.</li><li> Statistical Process Control.</li><li> Knowledge of quality improvement concepts and methodology.</li><li> Demonstrated experience using problem-solving and Six Sigma statistical tools to solve problems.</li><li> Strong IT skills and ability to learn and manage databases.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 5 to 7 years of experience in Quality Management.</li><li> Proven experience in building, deploying, and maintaining Integrated Management Systems (ISO 9001, 45001 &amp; 14001) is a must.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Quality-Driven Mindset: Demonstrates a strong commitment to maintaining and enhancing quality standards across all processes, ensuring compliance with ISO requirements and promoting a culture of excellence.</li><li> Continuous Improvement Orientation: Actively seeks opportunities to optimize systems and workflows by applying Lean Six Sigma and analytical tools to achieve measurable performance improvements.</li><li> Attention to Detail: Maintains accuracy and consistency in data collection, documentation, and audit processes to ensure reliability and compliance with established standards.</li><li> Collaboration &amp; Support: Works effectively with cross-functional teams, providing guidance, training, and support to ensure consistent application of quality and continuous improvement practices.</li><li> Accountability &amp; Initiative: Takes ownership of assigned tasks and demonstrates initiative in identifying issues, developing corrective actions, and following through on implementation to achieve sustainable results.</li><li> Analytical Thinking: Uses data and statistical tools to identify trends, root causes, and opportunities for improvement, making informed, evidence-based decisions.</li><li> Commitment to Safety: Promotes and upholds a strong safety culture by integrating safety principles into all quality and improvement activities.</li><li> Adaptability &amp; Learning: Continuously develops professional knowledge and skills to stay current with evolving standards, best practices, and industry requirements.</li></ul></div></div></div></div>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Quality & Continuous Improvement Supervisor

<div><h2 class="jobSectionHeader"><b>Risk Analyst</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Strategy Analyst</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
To support the development and execution of a robust risk management framework that enables the organization to identify, assess, and mitigate operational, strategic, and organizational risks. This role fosters a proactive risk culture by delivering insightful analysis, facilitating risk-based decision-making, and ensuring alignment with industry standards and internal compliance requirements.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Risk Management Framework &amp; Governance</b></p><ul><li>Support the implementation and continuous improvement of the organization&rsquo;s Risk Management System.</li><li>Contribute to the review and enhancement of risk management policies, frameworks, and procedures in line with ISO 31000.</li><li>Assist in maintaining and updating the corporate risk register, ensuring data accuracy and relevance.</li></ul><p><b>
Risk Assessment &amp; Analysis</b></p><ul><li>Conduct qualitative and quantitative risk assessments using standard tools (e.g., risk matrices).</li><li>Identify and evaluate current and emerging risks based on operational data, incident trends, and stakeholder input.</li><li>Recommend appropriate mitigation strategies and monitor changes in risk exposure.</li></ul><p><b>
Risk Reporting &amp; Documentation</b></p><ul><li>Assist in preparing risk reports, dashboards, and presentations for internal stakeholders and risk review panels.</li><li>Track progress on the Annual Risk Plan, ensuring timely delivery of key milestones and reporting metrics.</li><li>Maintain accurate records of risk events, assessments, and control measures.</li></ul><p><b>
Operational Support &amp; Cross-Department Coordination</b></p><ul><li>Work closely with departments to assess and document operational risks and service delivery vulnerabilities.</li><li>Coordinate risk mitigation actions and ensure follow-through on departmental risk control plans.</li><li>Support internal audits and site inspections to evaluate risk control effectiveness.</li></ul><p><b>
Change Control &amp; Incident Management</b></p><ul><li>Collaborate with change control processes to identify risks associated with operational or organizational changes.</li><li>Review risk-related incidents and contribute to root cause analysis and preventive action planning.</li></ul><p><b>
Culture &amp; Awareness</b></p><ul><li>Support internal awareness campaigns and training initiatives to strengthen risk-aware behaviors across the organization.</li><li>Promote integration of safety and risk responsibilities by reporting hazards and assisting in risk alignment with health and safety procedures.</li></ul><p><b>
General &amp; Ad Hoc Duties</b></p><ul><li>Provide assistance during internal and external audits related to risk management.</li><li>Perform other responsibilities as assigned by management to support enterprise risk management goals.</li></ul><p><b>
SAFETY RESPONSIBILITIES:</b></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Business, Risk Management, or a related field.</li><li>Professional certifications in Risk Management (e.g., ISO 31000, CRM) are an advantage.</li><li>Fluent in Arabic and English, French is a plus.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li>Solid understanding of risk management principles and frameworks.</li><li>Knowledge of incident investigation, root cause analysis, and risk control evaluation.</li><li>Familiarity with change control, safety regulations, and internal audit methodologies.</li><li>Proficient in Microsoft Office Suite; experience with risk management tools is a plus.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li>3&ndash;5 years in risk management, safety, quality, or operational analysis.</li><li>Hands-on experience with risk registers, dashboards, and coordination of mitigation actions.</li><li>Exposure to infrastructure, transport, or industrial sectors is preferred.</li><li>Demonstrated capability in data analysis and reporting within a multidisciplinary environment.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li>Analytical Thinking: Demonstrates strong problem-solving skills with the ability to evaluate complex data and extract meaningful insights.</li><li>Communication: Excellent verbal and written communication skills, including report writing and presenting to stakeholders.</li><li>Collaboration: Effective team player with the ability to engage across departments and build strong working relationships.</li><li>Adaptability: Flexible and resilient when managing changing priorities and high-pressure situations.</li><li>Proactivity: Takes initiative in identifying risks and proposing solutions without waiting for instruction.</li><li>Organizational Awareness: Understands how risk affects strategic objectives and contributes to effective corporate governance.</li><li>Accountability: Takes ownership of assigned tasks, meets deadlines, and ensures quality delivery.</li><li>Attention to Detail: Maintains accuracy in documentation, risk reporting, and compliance tracking.</li><li>Integrity: Maintains confidentiality and upholds the highest standards of ethical conduct in all aspects of work</li></ul></div></div></div></div>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Risk Analyst

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