Qureos Mentor

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title:
 
 Guest Service Officer
 
 
 
 Department:
 
 Guest Experience / Guest Service
 
 
 
 Reports to:
 
 Guest Service Supervisor / Guest Service Assistant Manager
 
 
 
 Property:
 
 Shebara Resort
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 As a
 
 Guest Service Officer,
 
 you will be responsible for overseeing the daily operations of the Guest Service Officers to ensure seamless and efficient guest arrivals, buggy transportation, luggage handling, and departure services. This role ensures that all buggies are well-maintained and guest interactions are consistently professional, courteous, and aligned with the property&rsquo;s service standards. The supervisor leads the team in delivering smooth check-in/check-out support and anticipates guest needs throughout their stay.
 
 
 
 
 
 At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Guest Service Officer, you will need to:
 
 
 
 
 
 
 Buggy Operations &amp; Transport
 
 
 <ul>
 <li>
 Operate buggies safely and efficiently to transport guests and their belongings throughout the property.
 </li>
 <li>
 Ensure timely pickup and drop-off services during guest arrivals, departures, and internal movements.
 </li>
 <li>
 Monitor buggy schedules and be on standby to support front office operations as needed.
 </li>
 <li>
 Conduct Villa Orientation and Resort Tour.
 </li>
 </ul>
 
 
 Buggy Cleanliness &amp; Readiness
 
 
 <ul>
 <li>
 Inspect and clean all buggies daily to ensure high hygiene and appearance standards.
 </li>
 <li>
 Report any mechanical issues or maintenance needs immediately.
 </li>
 <li>
 Ensure buggies are fully charged or fueled and parked appropriately when not in use
 </li>
 </ul>
 
 
 Luggage Handling &amp; Assistance
 
 
 <ul>
 <li>
 Greet guests warmly and assist with their luggage upon arrival and departure.
 </li>
 <li>
 Safely transport and deliver luggage to assigned rooms or storage areas.
 </li>
 <li>
 Tag, record, and handle luggage accurately, ensuring no damage or mix-ups.
 </li>
 <li>
 Maintain organized luggage storage and ensure smooth handling of early arrivals and late departures.
 </li>
 </ul>
 
 
 Guest Interaction &amp; Check-in/Check-out Support
 
 
 <ul>
 <li>
 Support front desk during check-in and check-out by coordinating luggage movement.
 </li>
 <li>
 Escort guests to their rooms and offer brief orientation when needed.
 </li>
 <li>
 Offer assistance with directions and general inquiries in a friendly and professional manner..
 </li>
 </ul>
 
 
 Working Conditions:
 
 
 <ul>
 <li>
 Outdoor work in varying weather conditions.
 </li>
 <li>
 Flexible working hours including weekends and public holidays.
 </li>
 <li>
 Standing, walking, lifting, and driving for extended periods.
 </li>
 <li>
 Standing for extended periods during shift hours.
 </li>
 </ul>
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Safety &amp; Driving Awareness
 </li>
 <li>
 Physical Strength &amp; Stamina
 </li>
 <li>
 Guest Courtesy &amp; Assistance
 </li>
 <li>
 Time Management &amp; Responsiveness
 </li>
 <li>
 Attention to Detail &amp; Presentation
 </li>
 <li>
 Teamwork &amp; Dependability
 </li>
 </ul>
 
 
 Guest Experience &amp; Relationship Building
 
 
 <ul>
 <li>
 Cultivate and maintain positive relationships with guests to enhance their overall experience at the resort.
 </li>
 <li>
 Handle VIP guests or special requests with a high level of attention to detail and care.
 </li>
 <li>
 Maintain knowledge of resort amenities, services, and events to provide guests with information and recommendations.
 </li>
 <li>
 Ensure that guests receive prompt responses to inquiries, offering them a personal touch that reinforces Red Sea Global Hospitality&rsquo;s commitment to excellence.
 </li>
 </ul>
 
 
 Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure that all guest information is handled confidentially and in compliance with privacy and security policies.
 </li>
 <li>
 Follow all health and safety regulations and ensure the safety and security of guests and team members.
 </li>
 <li>
 Report any issues related to guest safety, security, or well-being to the appropriate departments and management.
 </li>
 <li>
 Adhere to all resort policies and procedures, ensuring team compliance and consistent service delivery.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
 
 
</div>

Guest Service Officer

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job title:
 
 IT Specialist
 
 
 
 Department:
 
 Information Technology
 
 
 
 Reporting to:
 
 Assistant IT Manager
 
 
 
 Property:
 
 Amaala
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 Your role is to provide first level support for all hardware/software problems and escalate and route complex or unsolved problems to second level support specialists.
 
 
 
 
 
 
 Key Area of Responsibilities
 
 
 <ul>
 <li>
 An IT Specialist in a hotel is responsible for overseeing and managing the hotel's information technology systems, ensuring that technology is used efficiently and effectively to support hotel operations.
 </li>
 <li>
 Managing the hotel's technology infrastructure, including computer systems, networks, and databases.
 </li>
 <li>
 Ensuring that all technology systems are operating effectively and efficiently and troubleshooting and resolving any issues as needed.
 </li>
 <li>
 Overseeing the installation and maintenance of software and hardware systems and ensuring that they are updated and maintained to meet the needs of the hotel.
 </li>
 <li>
 Providing technical support to hotel staff and guests and responding to technical questions and issues in a timely and professional manner.
 </li>
 <li>
 Developing and implementing technology policies and procedures and ensuring that they are followed by all employees.
 </li>
 <li>
 Managing the technology budget and ensuring that it is used efficiently and effectively to meet the needs of the hotel.
 </li>
 <li>
 Providing training and support to hotel staff on the use of technology systems and ensuring that they can use technology effectively to perform their jobs.
 </li>
 <li>
 Staying up to date with the latest developments in hotel technology and recommending new technology solutions as needed.
 </li>
 <li>
 Managing and mentoring a team of IT professionals and ensuring that they can provide effective support to the hotel and its guests whenever in needed for operations.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
</div>

Information Technology Specialist

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 
 
 Job Title:
 
 In-Villa Dining Assistant Manager
 
 
 
 Department:
 
 Food &amp; Beverage &ndash; In-Villa Dining
 
 
 
 Reports to:
 
 In-Villa Dining Manager
 
 
 
 Location:
 
 Shebara Resort
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 As an
 
 In-Villa Dining Assistant Manager,
 
 you will support the overall operation and management of the In-Villa Dining (IVD) function, ensuring seamless, discreet, and elevated dining experiences for guests within their private villas. This role assists in supervising the team, coordinating personalized service, and maintaining operational standards while aligning with brand values of ultra-luxury and cultural authenticity.
 
 
 At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As an
 
 In-Villa Dining Assistant Manager,
 
 you will need to:
 
 
 
 
 
 
 Guest Experience &amp; Service Excellence
 
 
 <ul>
 <li>
 Deliver and oversee exceptional in-villa dining experiences, ensuring privacy, personalization, and attention to detail.
 </li>
 <li>
 Assist in tailoring menus and dining setups to guest preferences, special requests, and cultural considerations.
 </li>
 <li>
 Monitor service quality through regular feedback, ensuring service exceeds luxury expectations.
 </li>
 </ul>
 
 
 Operational Support
 
 
 <ul>
 <li>
 Support the In-Villa Dining Manager in daily operations, including scheduling, coordination, and task delegation.
 </li>
 <li>
 Ensure timely, accurate, and efficient delivery of all in-villa dining orders.
 </li>
 <li>
 Assist in managing inventory, equipment, and supplies to guarantee uninterrupted service.
 </li>
 <li>
 Uphold health, safety, and hygiene standards in compliance with company and local regulations.
 </li>
 </ul>
 
 
 Team Collaboration &amp; Training
 
 
 <ul>
 <li>
 Supervise, guide, and motivate IVD team members to deliver high-quality service.
 </li>
 <li>
 Conduct on-the-job training sessions, reinforcing standards of luxury service, etiquette, and cultural sensitivity.
 </li>
 <li>
 Encourage teamwork and communication between IVD, Culinary, Housekeeping, and other F&amp;B outlets to ensure smooth service delivery.
 </li>
 </ul>
 
 
 Financial &amp; Administrative Support
 
 
 <ul>
 <li>
 Assist in monitoring daily revenues and expenses, supporting accurate reporting and cost control.
 </li>
 <li>
 Contribute to upselling initiatives and promotions, maximizing revenue opportunities.
 </li>
 <li>
 Support preparation of departmental reports, checklists, and audits.
 </li>
 </ul>
 
 
 Innovation &amp; Cultural Integration
 
 
 <ul>
 <li>
 Collaborate with culinary and F&amp;B leadership to introduce creative dining concepts tailored to villa experiences.
 </li>
 <li>
 Ensure activations and presentations reflect the cultural authenticity of the region while embracing luxury dining trends.
 </li>
 <li>
 Promote sustainable practices in menu design, service delivery, and resource usage.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of Food &amp; Beverage experience, preferably within luxury hotels or resorts.
 </li>
 <li>
 Previous supervisory or assistant management experience in In-Room or In-Villa Dining is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
 
 
</div>

In-Villa Dining Assistant Manager

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job title:
 
 Food &amp; Beverage Server
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Reporting to:
 
 F&amp;B Supervisor
 
 
 
 Location:
 
 AMAALA Hotel
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 As F&amp;B Server, your role is to serve the needs of the business, our guests and our colleagues by prompt and courteous service delivery to all guests, as a Hospitality Ambassador for the hotel.
 
 
 
 
 
 All members of the Food &amp; Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings. The server is one of the most important positions for influencing guest satisfaction. It is crucial that all associates extend service in a professional, friendly, courteous, efficient, and timely fashion.
 
 
 
 
 
 At Red Sea Global Hospitality, we take great pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, and we collaborate closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As F&amp;B Server, you will need to:
 
 <ul>
 <li>
 Collaborate with colleagues from various departments to guarantee prompt service and efficient operations.
 </li>
 <li>
 Understand and adhere to all hotel policies and Standard Operating Procedures related to guest service, operation management, and personal grooming and discipline.
 </li>
 <li>
 Before leaving your station or the floor for any reason, make sure to check with the supervisor.
 </li>
 <li>
 Be knowledgeable about the hotel's services and facilities to address any guest inquiries effectively.
 </li>
 <li>
 Ensure a safe work environment by adhering to all safety protocols.
 </li>
 <li>
 Adhere to all reasonable work-related requests from a Manager or Supervisor that may fall outside your regular job duties to ensure full guest satisfaction and service throughout the Hotel.
 </li>
 <li>
 Maintain your station in accordance with standards at all times.
 </li>
 <li>
 Develop a thorough understanding and have complete knowledge of the menus.
 </li>
 <li>
 Learn and correctly use the Point of Sale equipment and adhere to the procedures accurately.
 </li>
 <li>
 Ensure strict security protocols are followed when accessing guest rooms to uphold the privacy of our guests.
 </li>
 <li>
 Actively participate in all training sessions to enhance professional skills and improve guest satisfaction.
 </li>
 <li>
 Inspect the hallways for trays upon returning from delivering orders (Room Service).
 </li>
 <li>
 Clean and dismantle trays in the dish area, being mindful of condiments like salt, pepper, sugars, and other items.
 </li>
 <li>
 Perform any additional duties as required for operational smoothness.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
</div>

Food and Beverage Server

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job title:
 
 Food &amp; Beverage Server
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Reporting to:
 
 F&amp;B Supervisor
 
 
 
 Property:
 
 Shabara Resort
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 As F&amp;B Server, your role is to serve the needs of the business, our guests and our colleagues by prompt and courteous service delivery to all guests, as a Hospitality Ambassador for the hotel.
 
 
 
 
 
 All members of the Food &amp; Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings. The server is one of the most important positions for influencing guest satisfaction. It is crucial that all associates extend service in a professional, friendly, courteous, efficient, and timely fashion.
 
 
 
 
 
 At Red Sea Global Hospitality, we take great pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, and we collaborate closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As F&amp;B Server, you will need to:
 
 <ul>
 <li>
 Collaborate with colleagues from various departments to guarantee prompt service and efficient operations.
 </li>
 <li>
 Understand and adhere to all hotel policies and Standard Operating Procedures related to guest service, operation management, and personal grooming and discipline.
 </li>
 <li>
 Before leaving your station or the floor for any reason, make sure to check with the supervisor.
 </li>
 <li>
 Be knowledgeable about the hotel's services and facilities to address any guest inquiries effectively.
 </li>
 <li>
 Ensure a safe work environment by adhering to all safety protocols.
 </li>
 <li>
 Adhere to all reasonable work-related requests from a Manager or Supervisor that may fall outside your regular job duties to ensure full guest satisfaction and service throughout the Hotel.
 </li>
 <li>
 Maintain your station in accordance with standards at all times.
 </li>
 <li>
 Develop a thorough understanding and have complete knowledge of the menus.
 </li>
 <li>
 Learn and correctly use the Point of Sale equipment and adhere to the procedures accurately.
 </li>
 <li>
 Ensure strict security protocols are followed when accessing guest rooms to uphold the privacy of our guests.
 </li>
 <li>
 Actively participate in all training sessions to enhance professional skills and improve guest satisfaction.
 </li>
 <li>
 Inspect the hallways for trays upon returning from delivering orders (Room Service).
 </li>
 <li>
 Clean and dismantle trays in the dish area, being mindful of condiments like salt, pepper, sugars, and other items.
 </li>
 <li>
 Perform any additional duties as required for operational smoothness.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
</div>

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job title:
 
 F&amp;B Supervisor
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Reporting to:
 
 Assistant Restaurant Manager, Restaurant Manager
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 As F&amp;B Supervisor, your role is to serve the needs of the business, our guests and our colleagues by supporting the overall Food &amp; Beverage operations of the property to maximize customer satisfaction, emplyee performance, and business results.
 
 
 
 
 
 All members of the Food &amp; Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings in every area of the hotel, and that F&amp;B is regarded as a strong point of differentiation for the hotel in its local market.
 
 
 
 
 
 At Red Sea Global Hospitality, we take great pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, and we collaborate closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As F&amp;B Supervisor, you will need to:
 
 <ul>
 <li>
 Encourage and guarantee guest satisfaction by cultivating and sustaining a positive team environment, focusing on employee satisfaction and delivery of prompt, courteous service.
 </li>
 <li>
 Deliver all orders promptly and courteously, while upholding a positive image during every guest interaction and by ensuring cleanliness in guest areas.
 </li>
 <li>
 Ensure complete guest satisfaction by supervising the prompt and courteous delivery of all food and beverage orders in Restaurants and Room Service.
 </li>
 <li>
 Ensure that guests are satisfied by assisting with serving, seating, effective communication with kitchen, and by striving to speak to all guests.
 </li>
 <li>
 Assist in continuously motivating and training the employees.
 </li>
 <li>
 Open and close shift in accordance with Manager&rsquo;s Checklist.
 </li>
 <li>
 Train, maintain and implement all Red Sea Global Hospitality Service Standards
 </li>
 <li>
 Perform revenue and check control procedures correctly during the shift.
 </li>
 <li>
 Ensure a safe and clean work environment for all employees and guests.
 </li>
 <li>
 Collect and utilize the necessary tools for managing shifts (i.e. schedules, floor plans, reservations, checks)
 </li>
 <li>
 Discover solutions to address potential issues such as call outs, last minute bookings, or any other daily challenges.
 </li>
 <li>
 During the shift, remain on the floor and ensure adequate coverage.
 </li>
 <li>
 Ensure that high quality products are being served.
 </li>
 <li>
 Maintain proper grooming and uniform standards.
 </li>
 <li>
 Plan and oversee an effective repair and maintenance program through the use of work orders, inspections, etc.
 </li>
 <li>
 Exercise station rotation to guarantee fair distribution of stations. Supervise daily employee relations (i.e. scheduling, time adjustments, etc.)
 </li>
 <li>
 Assist with employee performance as needed to guarantee guest satisfaction. Aid in establishing a successful training program for both new and existing team members.
 </li>
 <li>
 Encourage and promote problem solving among team members through effective training and empowerment to guarantee guest satisfaction.
 </li>
 <li>
 Establish effective communication with team members to earn their trust and respect through hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Red Sea Global Hospitality&rsquo;s Guarantee of Fair Treatment Policy
 </li>
 <li>
 Identify and suggest incentive programs, fresh concepts, and operational strategies.
 </li>
 <li>
 Perform any additional duties as required for operational smoothness.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
</div>

Food And Beverage/ Restaurant Supervisor

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 
 
 Job Title:
 
 Cluster Assistant Manager &ndash; Commercial Operations
 
 
 
 Department:
 
 Commercial / Sales &amp; Marketing / Revenue
 
 
 
 Reports to:
 
 Cluster Director of Commercial Operations
 
 
 
 Property:
 
 Shebara Resort
 
 
 
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 
 
 
 The Role
 
 
 
 The
 
 Cluster Assistant Manager &ndash; Commercial Operations
 
 supports the strategic and operational functions that drive revenue performance, market visibility, and business efficiency across a defined cluster of ultra-luxury hotels or resorts. This role serves as a vital link between Sales, Revenue Management, Marketing, Reservations, and Distribution, ensuring seamless collaboration and data-driven decision-making. The position requires a balance of analytical intelligence, operational discipline, and luxury brand sensibility&mdash;enabling the cluster to deliver exceptional financial results without compromising guest experience or brand integrity.
 
 
 At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Cluster Assistant Manager &ndash; Commercial Operations, you will need to:
 
 
 
 
 
 
 
 Commercial Strategy &amp; Support
 
 
 
 <ul>
 <li>
 Assist the Cluster Director in implementing commercial strategies across all properties to achieve revenue and market share goals.
 </li>
 <li>
 Consolidate and analyze business performance reports, market intelligence, and competitor benchmarking for strategic review.
 </li>
 <li>
 Support the development of the annual commercial plan, budget, and performance forecasts.
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 <li>
 Track key commercial KPIs across segments (rooms, F&amp;B, spa, and ancillary revenue) to ensure alignment with cluster objectives.
 </li>
 <li>
 Provide analytical support for pricing decisions, promotions, and distribution optimization.
 </li>
 </ul>
 
 
 
 
 
 
 Sales &amp; Marketing Coordination
 
 
 
 <ul>
 <li>
 Liaise between property-level Sales and Marketing teams to ensure consistent execution of regional and brand initiatives.
 </li>
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 Coordinate the preparation of sales presentations, proposals, and promotional materials for key accounts and corporate clients.
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 Support event participation, trade shows, and sales missions by managing logistics and performance tracking.
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 Assist with content consistency across digital channels, ensuring alignment with luxury branding standards.
 </li>
 <li>
 Partner with Marketing and PR teams to monitor ROI on campaigns and promotional activities.
 </li>
 </ul>
 
 
 
 
 
 
 Revenue Management &amp; Business Intelligence
 
 
 
 <ul>
 <li>
 Collate and interpret cluster-level revenue data to identify trends, risks, and opportunities.
 </li>
 <li>
 Support the Revenue Management team in monitoring demand patterns, booking pace, and rate positioning.
 </li>
 <li>
 Produce performance dashboards summarizing key revenue drivers and distribution insights for leadership review.
 </li>
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 Assist in system updates and ensure pricing integrity across PMS, CRS, and OTA platforms.
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 Participate in regular business review meetings, providing data insights and actionable recommendations.
 </li>
 </ul>
 
 
 
 
 
 
 Operational Efficiency &amp; Cluster Governance
 
 
 
 <ul>
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 Coordinate standardization of commercial procedures and reporting formats across properties.
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 <li>
 Support the integration of new systems, tools, or technologies related to sales, marketing, and revenue management.
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 <li>
 Monitor compliance with brand standards, data accuracy, and commercial audit requirements.
 </li>
 <li>
 Facilitate communication between cluster and property teams to ensure smooth information flow and decision-making.
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 <li>
 Maintain confidentiality and professionalism in handling sensitive commercial data and partner information.
 </li>
 </ul>
 
 
 
 
 
 
 Leadership &amp; Collaboration
 
 
 
 <ul>
 <li>
 Mentor and develop commercial coordinators and administrative staff to ensure professional growth and high performance.
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 <li>
 Promote a culture of collaboration, innovation, and accountability within the cluster team.
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 <li>
 Support internal training sessions and workshops to enhance commercial understanding among property teams.
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 <li>
 Act as the Cluster Director&rsquo;s delegate in meetings or projects when required.
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 </ul>
 
 
 
 
 
 
 Compliance &amp; Legal Standards
 
 
 
 <ul>
 <li>
 Ensure operations comply with legal, regulatory, and company requirements.
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 <li>
 Support audits, inspections, and continuous improvement of security procedures.
 </li>
 </ul>
 
 
 
 
 
 
 Collaboration with Internal &amp; External Stakeholders
 
 
 
 <ul>
 <li>
 Ensure operations comply with legal, regulatory, and company requirements.
 </li>
 <li>
 Support audits, inspections, and continuous improvement of security procedures.
 </li>
 </ul>
 
 
 
 
 
 
 Sustainability &amp; Resource Management
 
 
 
 <ul>
 <li>
 Integrate sustainability practices into security operations, such as reducing energy use, optimizing resource management, and implementing eco-friendly technologies.
 </li>
 <li>
 Monitor the environmental impact of security systems (e.g., surveillance cameras, lighting) and recommend improvements for sustainability while maintaining high standards of safety and security.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Hospitality Management, Business Administration, or Commerce.
 
 </li>
 <li>
 Minimum
 
 3&ndash;5 years
 
 of experience in commercial, sales support, or revenue roles within the
 
 luxury hotel or resort sector.
 
 </li>
 <li>
 Strong analytical, numerical, and organizational skills with high attention to detail.
 </li>
 <li>
 Advanced proficiency in
 
 Microsoft Excel, Power BI,
 
 and hotel systems such
 
 as Opera PMS, Delphi, STR, and CRM tools.
 
 </li>
 <li>
 Exceptional communication and presentation skills; fluency in English is required (additional languages are a plus).
 </li>
 <li>
 Demonstrated ability to work across multiple properties and balance diverse commercial priorities.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 
 Analytical Acumen:
 
 Ability to interpret complex data into clear business insights.
 </li>
 <li>
 
 Strategic Thinking:
 
 Understands market dynamics and anticipates commercial opportunities.
 </li>
 <li>
 
 Luxury Brand Sensibility:
 
 Maintains discretion, polish, and alignment with ultra-luxury brand standards.
 </li>
 <li>
 
 Collaboration:
 
 Excels in cross-departmental coordination and stakeholder management.
 </li>
 <li>
 
 Results Orientation:
 
 Driven by measurable outcomes and continuous improvement.
 </li>
 <li>
 
 Adaptability:
 
 Navigates multi-property complexity with agility and composure.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
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 <li>
 Competitive compensation package.
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 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
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 <li>
 Health Insurance coverage whilst in service.
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 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
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 <li>
 Employee Recognition Programs.
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 <li>
 Daily meals on duty and uniform dry-cleaning services.
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 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
 
 
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Cluster Assistant Manager – Commercial Operations

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