Antrim Yazzie

Reliable Forklift Sales

Job Overview Reliable Forklift Sales is seeking an experienced and strategic Payroll Director to lead our payroll operations. This is a full-time position based in our Arizona City, Arizona office. As a leading distributor of machinery and equipment, Reliable Forklift Sales specialises in the sales, rentals, and service of forklifts and material handling products. We serve a variety of industries across North America, providing solutions for businesses that require reliable lifting and moving equipment, and we are renowned for our exceptional customer support. The Payroll Director will be responsible for the overall management and strategic direction of the company's payroll function, ensuring accurate, timely, and compliant payroll processing for our employees across multiple locations. This role is critical in maintaining the financial well-being of our staff and ensuring the company adheres to all regulatory requirements. Responsibilities * Lead, manage, and oversee the end-to-end payroll process for all employees across our North American operations. * Ensure the timely and accurate processing of payroll, including salaries, benefits, taxes, garnishments, and other deductions. * Develop, implement, and maintain payroll policies and procedures to enhance efficiency and ensure robust internal controls. * Guarantee compliance with all US federal, state, and local payroll and tax regulations. * Oversee the preparation and submission of all payroll-related reports, tax filings, and year-end statements. * Manage, mentor, and develop the payroll team, fostering a culture of high performance, collaboration, and continuous improvement. * Act as the primary point of contact for complex payroll queries and escalations, providing expert guidance and resolution. * Collaborate closely with the HR and Finance departments to ensure seamless data integration and alignment on compensation and benefits administration. * Lead projects related to payroll system upgrades, implementations, and process improvements. Qualifications * Extensive proven experience as a Payroll Director or in a similar senior payroll management capacity. * In-depth, expert knowledge of US payroll laws, tax regulations, and compliance requirements. * Demonstrable experience managing complex, multi-state payroll for a large organisation. * Strong leadership and team management skills with a track record of developing high-performing teams. * Exceptional numerical and analytical skills, combined with meticulous attention to detail. * High proficiency in using modern payroll software and HRIS systems. * Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. * A degree in Accounting, Finance, Business Administration, or a related field is highly preferred. * Professional certification (e.g., Certified Payroll Professional - CPP) is considered a significant asset. Benefits * A highly competitive salary package. * Comprehensive health and wellness benefits for you and your family. * Generous paid time off and holiday allowance. * Opportunities for continued professional development and career progression within a growing company. * A supportive, professional, and collaborative work environment.

Payroll Director

Technical Support Specialist Company: Reliable Forklift Sales Location: San Diego, California, United States Employment Type: Full-time Job Overview Reliable Forklift Sales is a trusted provider of high-quality material handling equipment, dedicated to delivering exceptional products and unparalleled customer service. We are seeking a diligent and knowledgeable Technical Support Specialist to join our professional team in San Diego. The successful candidate will serve as a primary technical contact for our valued customers, providing expert guidance and troubleshooting for our extensive range of forklifts. This role is crucial for ensuring complete customer satisfaction and upholding our organisation's reputation for excellence and reliability. Responsibilities As a Technical Support Specialist, your key responsibilities will include: * Providing timely and accurate technical support to customers and service technicians via telephone, email, and our dedicated support portal. * Diagnosing and resolving a variety of mechanical, electrical, and hydraulic system faults on our forklift models. * Guiding clients and field engineers through step-by-step solutions and effective repair procedures. * Accurately identifying and recommending the correct spare parts using technical diagrams and internal catalogues. * Meticulously documenting all customer interactions, technical issues, and resolutions within our CRM system. * Creating and maintaining technical documentation and knowledge base articles to empower both customers and internal teams. * Collaborating effectively with service and engineering departments to escalate and resolve complex technical challenges. * Analysing support case trends to provide valuable feedback that contributes to continuous product improvement. Qualifications To be successful in this role, you will possess the following skills and experience: * Proven experience in a technical support or field service role, preferably within the heavy equipment, automotive, or industrial machinery sector. * A strong, practical understanding of mechanical, electrical, and hydraulic principles. * Exceptional problem-solving and analytical skills with a keen attention to detail. * Excellent communication skills, both written and verbal, with the ability to explain complex technical information clearly and professionally. * Proficiency in using CRM software (e.g., Salesforce, Zendesk) and the Microsoft Office Suite. * The ability to work independently and as a proactive member of a collaborative team in a fast-paced environment. * A technical qualification, diploma, or apprenticeship in mechanical engineering, vehicle maintenance, or a related field is highly desirable.

Technical support Specialist

Join Reliable Forklift Sales and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Reliable Forklift Sales

About Company

Payroll Director

Technical support Specialist