Qureos Mentor

Residence Inn by Marriott

<div>Overview:
<div><b>
Opportunity: Operations Supervisor</b></div><div></div><div><br>
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.</div><div></div><div><b><br>
Potential Career Path</b>
</div><div>Front Office Manager &ndash; Assistant General Manager &ndash; General Manager</div><div></div><div><b><br>
Essential Job Functions</b></div><ul><li>
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li><li><div>
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.</div></li><li><div>
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.</div></li><li><div>
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.</div></li><li><div>
Monitor and maintain the front office systems and equipment to ensure optimum performance.</div></li><li><div>
Supervise night audit functions, and perform audit in absence of the night auditor.</div></li><li><div>
Be aware of emergency procedures and take full responsibility in emergency situations.</div></li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>
Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.</li><li>
Perform other duties as requested by management.</li></ul><div><b>
Position Requirements</b></div><ul><li>
Associate or Bachelor&rsquo;s degree preferred.</li><li>
Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.</li></ul><div><b>
Work Environment and Context
</b></div><ul><li>Work schedule varies and may include working on holidays and weekends.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li></ul><div><b>
What We Believe</b></div><div><br>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div>
About Us :<div></div><div><br>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div><br>
To see other opportunities at this location, click here.</div></div>

Operations Supervisor

<div>Overview:
<div><b>
Opportunity: Operations Manager</b></div><div></div><div><br>
Manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.</div><div><b><br>
Your Growth Path</b></div><div><br>
</div><div>Front Desk Supervisor &ndash; Front Office Manager &ndash; Assistant General Manager</div><div><b><br>
Your Focus</b></div><ul><li>
Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li><li>
Ensure quality standards of complimentary food service stations are maintained.</li><li>
Attend weekly meetings to ensure banquet event details are carried out consistent with client requests.</li><li>
Assist Front Desk Manager &amp; Front Office Supervisor in creating Front Office Schedule.</li><li>
Manage labor and food cost expenses to fit within budgets and/or updated forecasts.</li><li>
Receive and inspect food orders from third party catering companies.</li><li>
Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.</li><li>
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.</li><li>
Work as Manager on Duty, when necessary.</li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>
Perform other duties as requested by management.</li></ul><div></div><div><b><br>
Your Background and Skill</b></div><ul><li>
High school diploma or equivalent.</li><li>
1 to 2 years of related experience.</li></ul><div></div><div><b><br>
Work Environment and Context</b></div><ul><li>
Work schedule varies and may include working on holidays and weekends.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li></ul><div></div><div><b><br>
What We Believe</b></div><div></div><div><br>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div><br>
<div></div>
About Us :<div></div><div><br>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div><br>
To see other opportunities at this location, click here.</div></div>

Operations Manager

Join Residence Inn by Marriott and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Residence Inn by Marriott

About Company

Operations Supervisor

Operations Manager