Qureos Mentor

Residence Inn by Marriott

<p><b>Overview</b><br/>Join our dynamic hospitality team as a Room Attendant, where your attention to detail and dedication will create a welcoming and pristine environment for our guests. In this vital role, you will be responsible for maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring every space meets our high standards of hygiene and comfort. Your enthusiasm and commitment will directly enhance the guest experience, making their stay memorable and enjoyable.</p><p><b>Duties</b></p><ul><li>Thoroughly clean and sanitize guest rooms, including beds, bathrooms, floors, windows, and furniture, adhering to established cleanliness standards.</li><li>Restock amenities such as toiletries, towels, linens, and other supplies to ensure guest needs are met promptly.</li><li>Perform routine cleaning of public areas like hallways, lobbies, and restrooms to maintain a spotless environment.</li><li>Report any maintenance issues or damages discovered during cleaning to the appropriate department for prompt resolution.</li><li>Follow safety protocols and use cleaning equipment properly to ensure a safe working environment.</li><li>Maintain detailed records of rooms cleaned and tasks completed to support operational efficiency.</li><li>Assist with special cleaning projects or deep cleans as scheduled to uphold the highest standards of cleanliness.</li></ul><p><b>Skills</b></p><ul><li>Proven experience in cleaning, commercial cleaning, janitorial work, or custodial roles with a focus on hospitality environments preferred.</li><li>Strong attention to detail with an eye for cleanliness and organization.</li><li>Ability to work efficiently both independently and as part of a team in a fast-paced setting.</li><li>Excellent time management skills to prioritize tasks effectively throughout shifts.</li><li>Good communication skills for reporting issues and coordinating with team members.</li><li>Physical stamina to perform repetitive cleaning tasks and lift moderate loads as needed.</li><li>Knowledge of safety procedures related to cleaning chemicals and equipment. Embark on a rewarding career where your efforts directly contribute to guest satisfaction! We value your hard work and dedication in creating a clean, comfortable space for all who stay with us.</li></ul><p>Pay: $15.00 - $15.50 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Room Attendant

<div><p>Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a<b> Hotel General Manager</b>.</p>
<p>
You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today &ndash; we&rsquo;re waiting to hear from you!</p>
<p><b>
Job Responsibilities</b></p>
<p>
As a <b>Hotel General Manager</b>, you will function as the primary strategic business leader for your assigned property, and will oversee all aspects of the operation as well as carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.</p>
<p>
Your specific duties in this role will include:</p>
<ul><li>Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.</li><li>Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.</li><li>Monitor customer service by speaking with guests, reviewing written guest satisfaction surveys and observing associates.</li><li>Actively promote the hotel and company in the community.</li><li>Assist with the development of sales strategies and action plans.
</li><li>Develop and maintain positive business relationships with all guests, vendors and other external partners.</li><li>Represent company at various community organization meetings to promote hotels.</li><li>Conduct regular physical inspections to ensure all standards of excellence are being met.</li><li>Answer inquiries pertaining to hotel policies and services.</li><li>Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations.</li><li>Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals.</li><li>Facilitate and maintain on-going communication and collaboration with all associates.</li><li>Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.</li><li>Maintain up to date records and files.</li><li>Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.</li><li>Ensure the cleanliness of all areas of the hotel.</li></ul>
<p><b>
Job Requirements</b></p>
<p>
We are looking for a <b>Hotel General Manager</b>, who combines meticulous professionalism with a friendly, welcoming, and energetic personality. It is important that you are able to effectively manage P&amp;L and financials to ensure your location&rsquo;s continued profitability.
<br>
Specific qualifications for the role include:</p>
<ul><li>3 to 5 years&rsquo; experience in the guest services, front desk, housekeeping, management operations, or related professional area</li><li>Bachelor&rsquo;s degree (B. A.) or equivalent from four-year college or university; or equivalent combination of education and experience.</li><li>Solid organizational, time-management and prioritization skills</li><li>Exceptional customer service skills</li></ul>
<p><b>
Benefits</b></p>
<p>
As a <b>Hotel General Manager</b> with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It&rsquo;s the kind of company where many of our associates come for a job, but stay for a career&mdash;the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.</p>
<p>
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.</p>
<ul><li>Copensation $80,000 and up based on experience</li><li>Comprehensive benefit packages</li><li>Hotel room discounts at our locations around the globe</li><li>Discounts on food and beverages</li><li>Professional development and advancement opportunities</li></ul></div>

Hotel General Manager

<p>Job Overview</p><p>We are seeking a <b>detail-oriented Front Desk Agent</b> who takes pride in accuracy, professionalism, and guest satisfaction. This role is critical to the guest experience and requires strong attention to detail, reliability, and the ability to follow brand and sustainability standards consistently.</p><p>Key Responsibilities</p><ul><li>Greet guests promptly and professionally upon arrival</li><li>Accurately register guests and assign rooms</li><li>Verify identification, establish payment methods, and secure credit authorization</li><li>Create, modify, and confirm reservations with attention to detail</li><li>Accurately compute charges, collect payments, and process transactions</li><li>Answer phones and relay messages using the PMS system</li><li>Respond to guest requests in a timely and professional manner</li><li>Resolve guest concerns or escalate to management when appropriate</li><li>Secure guest valuables in hotel safe or safe-deposit boxes when applicable</li><li>Perform basic bookkeeping tasks, including balancing and audits</li><li>Monitor guest satisfaction scores and actively work to improve them</li><li>Follow HHM EarthView sustainability practices</li><li>Comply with safety procedures, MSDS, and OSHA standards</li><li>Assist with breakfast service or luggage during peak periods</li><li>Perform light cleaning and fold linens during downtime</li><li>Support other departments as needed</li><li>Complete additional duties as assigned by management</li></ul><p>Schedule &amp; Physical Requirements</p><ul><li><b>Weekends and holidays are required</b></li><li>Hotel operates <b>24/7</b>; shifts may vary</li><li><b>Standing position</b> for extended periods</li><li>Requires walking, bending, reaching, and lifting up to <b>25 lbs</b></li><li>May involve stooping, kneeling, crouching, and cross-department assistance</li><li>Folding laundry is also required</li></ul><p>Qualifications</p><ul><li>High School Diploma or equivalent preferred</li><li>Previous customer service experience required</li><li>PMS system experience preferred</li><li>Strong attention to detail and accuracy</li><li>Dependable, punctual, and a team player</li></ul><p>Career Growth Opportunities</p><ul><li>Front Desk Supervisor</li><li>Sales Coordinator</li><li>Front Office Manager</li><li>Sales Manager</li></ul><p>Benefits &amp; Perks</p><ul><li>Competitive pay (full-time &amp; part-time)</li><li>Medical, Dental, and Vision Insurance</li><li>Paid Time Off</li><li>401(k) with Company Match</li><li>Free Basic Life Insurance</li><li>Travel Discounts</li><li>Commuter Transit &amp; Parking Benefits</li><li>Employee Assistance &amp; Wellness Program</li><li>Educational &amp; Professional Development</li><li>Referral Bonus Program</li></ul><p>Our Values</p><p><b>People Are Our Capability </b> Hearts That Serve <b>Only Excellence </b> Stay Nimble <b>Own It</b></p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Front Desk Associate

<div><p>Job Title: Front Desk Receptionist (Part-Time)</p><p>
We are seeking a friendly and professional Front Desk Receptionist to join our team on a part-time basis. As the first point of contact for our company, the ideal candidate will have excellent communication skills and a welcoming demeanor.</p><p>
Responsibilities:</p><ul><li>Greet and welcome guests in a friendly and professional manner</li><li>Answer and direct phone calls to the appropriate department or individual</li><li>Manage and distribute incoming and outgoing mail and packages</li><li>Maintain a clean and organized reception area</li><li>Assist with administrative tasks as needed</li></ul><p>
Requirements:</p><ul><li>High school diploma or equivalent</li><li>Proven experience as a receptionist or in a similar role</li><li>Excellent communication and interpersonal skills</li><li>Proficient in Microsoft Office and other basic computer skills</li><li>Ability to multitask and prioritize tasks effectively</li><li>Strong attention to detail and organizational skills</li></ul><p>
We are an equal opportunity employer and welcome applicants from all backgrounds. If you are a reliable and personable individual with a passion for customer service, we encourage you to apply for this exciting opportunity.</p></div>

Front Desk - Part TIme

<div>Overview:
<div><b>
Opportunity: Operations Supervisor</b></div><div></div><div><br>
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.</div><div></div><div><b><br>
Potential Career Path</b>
</div><div>Front Office Manager &ndash; Assistant General Manager &ndash; General Manager</div><div></div><div><b><br>
Essential Job Functions</b></div><ul><li>
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li><li><div>
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.</div></li><li><div>
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.</div></li><li><div>
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.</div></li><li><div>
Monitor and maintain the front office systems and equipment to ensure optimum performance.</div></li><li><div>
Supervise night audit functions, and perform audit in absence of the night auditor.</div></li><li><div>
Be aware of emergency procedures and take full responsibility in emergency situations.</div></li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>
Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.</li><li>
Perform other duties as requested by management.</li></ul><div><b>
Position Requirements</b></div><ul><li>
Associate or Bachelor&rsquo;s degree preferred.</li><li>
Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.</li></ul><div><b>
Work Environment and Context
</b></div><ul><li>Work schedule varies and may include working on holidays and weekends.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li></ul><div><b>
What We Believe</b></div><div><br>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div>
About Us :<div></div><div><br>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div><br>
To see other opportunities at this location, click here.</div></div>

Operations Supervisor

<div>Overview:
<div><b>
Opportunity: Operations Manager</b></div><div></div><div><br>
Manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.</div><div><b><br>
Your Growth Path</b></div><div><br>
</div><div>Front Desk Supervisor &ndash; Front Office Manager &ndash; Assistant General Manager</div><div><b><br>
Your Focus</b></div><ul><li>
Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li><li>
Ensure quality standards of complimentary food service stations are maintained.</li><li>
Attend weekly meetings to ensure banquet event details are carried out consistent with client requests.</li><li>
Assist Front Desk Manager &amp; Front Office Supervisor in creating Front Office Schedule.</li><li>
Manage labor and food cost expenses to fit within budgets and/or updated forecasts.</li><li>
Receive and inspect food orders from third party catering companies.</li><li>
Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.</li><li>
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.</li><li>
Work as Manager on Duty, when necessary.</li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>
Perform other duties as requested by management.</li></ul><div></div><div><b><br>
Your Background and Skill</b></div><ul><li>
High school diploma or equivalent.</li><li>
1 to 2 years of related experience.</li></ul><div></div><div><b><br>
Work Environment and Context</b></div><ul><li>
Work schedule varies and may include working on holidays and weekends.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li></ul><div></div><div><b><br>
What We Believe</b></div><div></div><div><br>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div><br>
<div></div>
About Us :<div></div><div><br>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div><br>
To see other opportunities at this location, click here.</div></div>

Operations Manager

Join Residence Inn by Marriott and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.