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We&rsquo;re Hiring: US Recruiter &ndash; Non-Technical Hiring (US Market)Location: DHA Phase 5, Karachi Shift: 8:00 PM &ndash; 5:00 AM (Night Shift &ndash; US Hours) Company: Level3 BOS (Pvt.) Ltd Job Type: Full-time | On-siteImportant Note:This position is strictly for candidates with prior US recruitment experience. Applicants without hands-on US hiring exposure will not be considered.Are you an experienced US Recruiter with a solid understanding of the US hiring market and non-technical roles? Do you have proven experience recruiting for US-based clients and managing the end-to-end hiring process?Level3 BOS (Pvt.) Ltd is looking for a skilled US Recruiter to support non-technical hiring across roles such as Sales, Marketing, Customer Support, Operations, and other corporate functions.Key Responsibilities<ul><li>Manage the full recruitment lifecycle for US-based non-technical roles</li><li>Source candidates using US-focused platforms such as LinkedIn Recruiter, Indeed, ZipRecruiter, and other job boards</li><li>Screen, interview, and assess candidates according to US hiring standards</li><li>Coordinate interviews and follow up with candidates and stakeholders</li><li>Maintain accurate recruitment data and pipeline tracking</li><li>Ensure a professional and positive candidate experience</li></ul>Required Experience &amp; Skills<ul><li>2&ndash;5 years of recruitment experience, with mandatory US recruitment exposure</li><li>Demonstrated experience hiring for US non-technical roles (Sales, Marketing, Support, Ops, etc.)</li><li>Strong knowledge of US sourcing channels and recruitment practices</li><li>Excellent communication and interpersonal skills</li><li>Ability to work night shift (8:00 PM &ndash; 5:00 AM) aligned with US time zones</li></ul>Why Join Level3 BOS?<ul><li>Competitive salary with performance-based incentives.</li><li>Growth-oriented and professional work environment.</li></ul>Work Location: In personJob Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>US Recruitment: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

US Recruiter

Level3 BOS (Pvt.) Ltd. is looking for a highly analytical and detail-driven Reporting Executive to join our team. This role is responsible for creating, analyzing, and maintaining accurate operational and management reports that support informed business decisions. The position is full-time, on-site, and requires working during the night shift in Karachi.Key Responsibilities:<ul><li>Prepare and deliver daily, weekly, and monthly operational and performance reports.</li><li>Gather, validate, and consolidate data from multiple departments and systems.</li><li>Ensure all reports are accurate, consistent, and submitted within defined timelines.</li><li>Analyze trends, variances, and key performance indicators (KPIs) to identify insights.</li><li>Maintain and regularly update reporting dashboards, trackers, and databases.</li><li>Coordinate with internal stakeholders to investigate and resolve data discrepancies.</li><li>Provide management with analytical insights and ad-hoc reports as needed.</li><li>Maintain proper documentation and organized report archives.</li><li>Ensure strict data confidentiality, integrity, and compliance with company policies.</li><li>Follow established reporting standards, procedures, and deadlines.</li></ul>Required Skills &amp; Competencies:<ul><li>Strong analytical, numerical, and problem-solving abilities.</li><li>Advanced proficiency in Microsoft Excel, including formulas, pivot tables, and VLOOKUP/XLOOKUP.</li><li>Solid understanding of reporting frameworks and data analysis techniques.</li><li>High level of attention to detail and accuracy.</li><li>Ability to work independently and efficiently during night shift hours.</li><li>Strong communication and coordination skills.</li><li>Excellent time management with the ability to meet tight deadlines.</li></ul>Qualification &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Statistics, Commerce, IT, or a related discipline.</li><li>1&ndash;3 years of relevant experience in reporting or data analysis roles.</li><li>Experience in BPO, operations, or service-industry reporting will be considered an added advantage.</li></ul>Why Join Level3 BOS:Level3 BOS provides a collaborative, growth-driven work culture that supports continuous learning and career development. This role offers direct exposure to U.S.-based clients and finance teams, delivering valuable experience in global financial operations. You&rsquo;ll play a key role in ensuring financial accuracy while contributing to process optimization and long-term organizational success.Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Reporting: 3 years (Required)</li></ul>Work Location: In person

Reporting Executive

We are seeking a proactive and detail-focused Operations Executive &ndash; Night Shift to support USA-based client operations from our BPO back-office. This role is essential in ensuring seamless operational continuity during U.S. non-business hours. The ideal candidate will demonstrate strong English communication skills, hands-on experience in remote operations coordination, vendor management, and real-time issue resolution within a fast-paced outsourcing environment.Key Responsibilities:Night Shift Operations Support:<ul><li>Monitor and oversee operational activities for U.S.-based client locations during night shift hours.</li><li>Ensure uninterrupted service delivery and respond promptly to operational issues or escalations.</li></ul>Client &amp; Vendor Coordination:<ul><li>Coordinate with third-party vendors and service providers for maintenance and operational support.</li><li>Ensure vendor performance aligns with defined SLAs, quality benchmarks, and turnaround times.</li></ul>Incident &amp; Escalation Management:<ul><li>Serve as the primary point of contact for night shift escalations.</li><li>Assess incidents, take corrective action, and escalate to on-call management when necessary.</li><li>Provide timely and accurate updates to internal teams and U.S.-based clients.</li></ul>Work Order &amp; Ticket Management:<ul><li>Create, update, monitor, and close work orders or tickets using client or internal systems.</li><li>Maintain thorough and accurate documentation of all actions taken during the shift.</li></ul>Reporting &amp; Shift Handover:<ul><li>Prepare comprehensive end-of-shift (EoS) reports detailing incidents, resolutions, pending items, and potential risks.</li><li>Ensure a smooth and structured handover to the day shift operations team.</li></ul>Compliance, SLA &amp; Cost Control:<ul><li>Monitor service delivery against contractual SLAs and cost parameters.</li><li>Ensure adherence to client policies, company SOPs, and applicable safety standards.</li></ul>Stakeholder Communication:<ul><li>Maintain professional, timely, and effective communication with clients, vendors, and internal stakeholders across different time zones.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent verbal and written English communication skills.</li><li>Proven experience in operations or support roles within a BPO, KPO, or shared services environment.</li><li>Ability to work independently and manage escalations effectively in a remote or night-shift setup.</li><li>Strong problem-solving, analytical, and decision-making skills under pressure.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related discipline.</li><li>2+ years of experience in BPO operations, facilities support, NOC, or night shift operations roles.</li><li>Experience working with U.S.-based clients and SLA-driven service delivery models.</li><li>Familiarity with ticketing systems, workflow tools, and incident management processes.</li></ul>Why Join Level3 BOS:Level3 BOS provides a collaborative, growth-driven work culture that supports continuous learning and career development. This role offers direct exposure to U.S.-based clients and finance teams, delivering valuable experience in global financial operations. You&rsquo;ll play a key role in ensuring financial accuracy while contributing to process optimization and long-term organizational success.Timing: 8:00 PM &ndash; 5:00 AMJob Type: Full-timeWork Location: In person

Operations Executive – (Night Shift)

An Excel Specialist with a background in Accounts and Finance will be a key contributor to the finance team, offering advanced analytical, reporting, and technical expertise using Microsoft Excel. This role focuses on building sophisticated financial models, performing in-depth financial analysis, and optimizing finance-related workflows through Excel-based solutions. The individual will work closely with cross-functional teams to deliver accurate, meaningful, and timely financial insights.Key Responsibilities:<ul><li>Design and maintain advanced financial models and Excel-based tools to support budgeting, forecasting, analysis, and business decision-making.</li><li>Partner with finance and other departments to collect, analyze, and interpret financial data, identifying trends and delivering actionable insights for management and strategic planning.</li><li>Ensure the reliability and accuracy of financial data through validation checks, reconciliations, and variance analysis within Excel.</li><li>Improve efficiency by automating financial processes using advanced Excel formulas, functions, and macros.</li><li>Provide expert-level support for Excel-related challenges, including complex formulas, macro development, and data manipulation.</li><li>Conduct Excel training sessions and knowledge-sharing initiatives to enhance productivity and analytical capabilities across the organization.</li><li>Keep current with new Excel features and best practices, proactively recommending improvements and innovations to the team.</li><li>Identify and implement opportunities for process enhancements and automation using Excel and complementary tools.</li><li>Develop and maintain documentation for Excel templates, macros, and workflows to support consistency and future training.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, or a related discipline.</li><li>Demonstrated experience as an Excel Specialist or in a similar role, with strong expertise in advanced Excel functions, formulas, macros, and data analysis.</li><li>Solid understanding of data management, visualization, and financial reporting standards.</li><li>Advanced knowledge of Excel tools such as PivotTables, Power Query, Power Pivot, and conditional formatting.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>Advance Excel (Preferred)</li></ul>Work Location: In person

Ms. Excel Expert (Night Shift)

Level3 BOS is seeking a proactive and detail-oriented Finance Officer &ndash; Accounts Payable &amp; Receivable to strengthen our growing finance team. This role is critical in managing end-to-end AP and AR functions, ensuring accurate financial records, timely payments and collections, and strict adherence to internal controls and accounting standards.The successful candidate will possess strong analytical capabilities, excellent communication skills, and advanced Excel expertise, and will be comfortable working in a fast-paced, client-facing environment supporting U.S.-based operations.Key Responsibilities:<ul><li>Manage the full cycle of accounts payable, including invoice verification, coding, approval processes, and on-time vendor payments.</li><li>Reconcile vendor statements and resolve discrepancies by coordinating with internal teams and external vendors.</li><li>Handle customer invoicing, ensuring billing accuracy and supporting timely collections.</li><li>Monitor aging reports, follow up on overdue receivables, and actively reduce outstanding balances.</li><li>Utilize Microsoft Dynamics AX for AP/AR processing and financial data management.</li><li>Apply advanced Microsoft Excel skills (pivot tables, XLOOKUP/VLOOKUP, formulas, and data analysis) to prepare reports and generate insights.</li><li>Communicate professionally and effectively with U.S.-based clients and cross-functional teams.</li><li>Identify gaps or inefficiencies in AP/AR processes and recommend improvements to strengthen workflows and internal controls.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or a related field.</li><li>Demonstrated hands-on experience in Accounts Payable and Accounts Receivable or a similar finance role.</li><li>Solid understanding of accounting principles, AP/AR processes, and financial controls.</li><li>Mandatory experience with Microsoft Dynamics AX.</li><li>Advanced proficiency in Microsoft Excel is required.</li><li>Strong written and verbal communication skills (mandatory).</li></ul>Why Join Level3 BOS:Level3 BOS offers a collaborative, growth-oriented work environment that encourages continuous learning and professional development. This role provides direct exposure to U.S.-based clients and finance teams, offering valuable experience in global financial operations. You will play a key role in maintaining financial accuracy while contributing to process improvements and long-term organizational success.Shift Timing: 8:00 PM &ndash; 5:00 AMJob Type: Full-timeWork Location: In person

Finance Executive

Job Title: Systems / Network AdministratorLocation: Onsite &ndash; Karachi Shift Timings: Night Shift (08:00 PM to 05:00 AM)Company OverviewLevel3 BOS (Pvt.) Ltd. is seeking a highly skilled Systems / Network Administrator to manage, maintain, and secure our IT infrastructure in a fast-paced operational environment.Job ResponsibilitiesSystem Administration<ul><li>Install, configure, manage, and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy).</li><li>Administer user accounts, access controls, security policies, and permissions.</li><li>Monitor system performance, server health, storage utilization, and logs.</li><li>Perform regular system updates, patch management, and security hardening.</li><li>Manage virtualization platforms (VMware / Hyper-V).</li><li>Handle system backups, disaster recovery plans, and restore procedures.</li></ul>Network Administration<ul><li>Configure, monitor, and troubleshoot LAN/WAN, VLANs, and wireless networks.</li><li>Manage network devices including routers, switches, firewalls, and access points.</li><li>Implement and maintain network security measures (firewalls, VPNs, IDS/IPS).</li><li>Monitor network performance, bandwidth usage, and uptime.</li><li>Diagnose and resolve network connectivity and latency issues.</li></ul>Security &amp; Compliance<ul><li>Implement endpoint protection, antivirus, and security monitoring tools.</li><li>Enforce IT security policies, data protection, and access controls.</li><li>Respond to security incidents, vulnerabilities, and system breaches.</li><li>Maintain documentation related to IT policies, network diagrams, and configurations.</li></ul>Support &amp; Operations<ul><li>Provide L2/L3 technical support for system and network-related issues.</li><li>Coordinate with vendors, ISPs, and service providers for issue resolution.</li><li>Ensure 24/7 operational availability during night shift operations.</li><li>Maintain detailed logs, reports, and system documentation.</li></ul>Required Skills &amp; Technical Competencies<ul><li>Strong hands-on experience with Windows Server (2016/2019/2022).</li><li>In-depth knowledge of Active Directory, DNS, DHCP, Group Policy.</li><li>Solid understanding of TCP/IP, subnetting, routing, switching, VLANs.</li><li>Experience with firewalls, VPNs, and network security tools.</li><li>Familiarity with VMware / Hyper-V virtualization.</li><li>Knowledge of backup solutions and disaster recovery practices.</li><li>Basic knowledge of Linux administration is a plus.</li><li>Experience with monitoring tools and ticketing systems.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Relevant certifications (CCNA, MCSA, MCSE, Network+, or equivalent) will be an advantage.</li><li>Minimum 2&ndash;4 years of hands-on experience in system and network administration.</li></ul>Job Requirements<ul><li>Must be comfortable working night shift (08:00 PM &ndash; 05:00 AM).</li><li>Strong troubleshooting, analytical, and problem-solving skills.</li><li>Ability to work independently and handle critical issues under pressure.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Willing to work in Night Shift (8PM to 5AM)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>system and network administration: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

System / Network Administrator

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