Qureos Mentor

Rochester Regional Health

Rochester Regional Health, headquartered in Rochester, NY, is an integrated health services organization dedicated to serving the people of Western New York and beyond. With over 500 locations, including 8 hospitals and more than 300 primary and specialty practices, the organization offers comprehensive healthcare services. Their mission is to help the community stay healthy and live fulfilling lives, providing a wide range of services from behavioral health to rehabilitation and senior care.

<div><p><b>Job Title: </b>Teacher Aide - Child Care<br>
<b>Department: </b>Healthy Moms<br>
<b>Location: </b>75 Genesee St, Rochester, NY 14611<br>
<b>Hours Per Week: </b>Per-Diem<br>
<b>Schedule: </b>Day Shift, Monday to Friday, 8:45 a.m.- 3:15 pm</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Assists the teacher in providing a developmentally appropriate program for all of the children.</p></li><li><p>
Assists in creating an environment that supports children's growth and development.</p></li><li><p>
Develops and maintains a positive relationship with all of the children and their families.</p></li><li><p>
Effectively guides children's behavior in an age appropriate and positive manner.</p></li><li><p>
Constructively participates in staff meetings and meetings with supervisor.</p></li><li><p>
Meets the physical, social, cognitive, emotional and cultural needs of individual children.</p></li><li><p>
Attends 15 hours of training every year.</p></li><li><p>
Communicates appropriately with families regarding childrens daily activities both verbally and written as needed.</p></li><li><p>
Ensures the safety of the children and promotes good health habits.</p></li></ul><p></p><p><b>
Minimum Qualifications:</b></p><p>
One year of work experience with small children preferred</p><p></p><p><b>
Required Licensure/Certification Skills:</b></p><p>
None.</p><p></p><p>
Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran</p><p></p><p><b>
EDUCATION:</b></p><p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$16.00 - $17.70<p></p><div><div><div><div><div><div><div><p><b>
CITY:</b></p></div></div></div></div></div></div></div>
Rochester<p></p><div><div><div><div><div><div><div><p><b>
POSTAL CODE:</b></p></div></div></div></div></div></div></div>
14611<p></p><p><b><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i></b></p><p></p><p><b>
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

Teacher Aide - Child Care

<div><p><b>Job Title:</b> Secretary</p><p><b>
Department:</b> Healthy Moms - Front End</p><p><b>
Location: </b>75 Genesee st, Rochester, NY 14611</p><p><b>
Hours Per Week:</b> 40</p><p><b>
Schedule:</b> Full-time, Dayshift, Monday to Friday, 8 am to 4.30 pm</p><p></p><p><b>
Position Summary:</b><br>
The Department Secretary is responsible for the clerical/administrative support for department, including reception, transcription and file maintenance. The department secretary would perform tasks/operations which serve to enhance the department&rsquo;s integration within the system. Must adhere to unity&rsquo;s policies and procedures and maintain confidentiality at all times. Must adhere to unity&rsquo;s policies and procedures and maintain confidentiality at all times. Provide superior customer service by modeling the Brand Promise and Core Values.<br>
<br>
<br>
<br>
<b>Key Responsibilities:</b></p><ul><li><p>
Performs receptionist duties, including greeting, answering phone calls and inquires from visitors. Refers complainants and grievances to the appropriate person for follow-up.
</p></li><li><p>Assists with facilitating central communication within the department.
</p></li><li><p>Performs all aspects of scheduling functions/needs for the department. This includes schedules of leadership, as well as schedules for visitors and patients as applicable. This may also include scheduling lab work, referrals, etc. Communicates changes / updates in schedule in a timely fashion.
</p></li><li><p>Manages workflow within the department in order to achieve deadlines. Acts as a liaison with other departments. This may include patient flow where applicable.
</p></li><li><p>Processes incoming and outgoing faxes. Receives and distributes mail to appropriate departments and individuals. Inventories, orders, records and receives all supplies. Oversees maintenance of all office equipment (copier, fax machine, printers, etc).</p></li><li><p>
Compiles daily, weekly, monthly and quarterly reports and data at the request of leadership.
</p></li><li><p>Assists leadership with document preparation for interview and hiring process, performance evaluations, and other personnel actions.
</p></li><li><p>Works with leadership to process all requests which flow through the department, including obtaining authorization through various channels. This may include insurances.</p></li><li><p>
Tracks supply levels and order supplies as needed.
</p></li><li><p>Processes multiple forms of letters and maintains patient demographic databases.</p></li><li><p>
Will float to other units and perform all job functions at each unit as necessary.</p></li><li><p>
For Clinical Areas: May be responsible for medical record management to include opening medical charts / records, accurate filing, chart audits and thinning / closing medical records.</p></li><li><p>
For Clinical Areas: Completes patient registration process. Verifies accuracy of registration information. Keeps information current and updates as changes occur. Accurate processing (charge entry) and verification of patient charges. Collects co-pay as needed.</p></li><li><p>
For Clinical Areas: Processes physician orders as it relates to scheduling procedures.</p></li><li><p>
For Clinical Areas: Releases medical records according to UHS and departmental HIPAA policy.
</p></li><li><p>For Long-Term Care: May be responsible for petty base box reconciliation. Investigates and resolves discrepancies. Oversees payment and deposit ledger on a daily basis.
</p></li><li><p>PT Only: Maintain inventory, storage and cleanliness of equipment and treatment area.</p></li><li><p>
PT Only: Provide patient care: including but not limited to set &ndash;up of equipment, prepare patient for treatment. Assist therapists with patient transfers, ambulation, toileting, and equipment retrieval/ adjustments.<br>
</p></li></ul><p><br>
<br>
<b>Desir</b><b>ed Attributes:</b></p><ul><li><p>
Associates degree preferred.</p></li><li><p>
2 years clerical experience preferred.</p></li><li><p>
For ElderONE only: 1 year of experience working with a frail or elderly population preferred.</p></li></ul><p><b><br>
Minimum Qualifications:</b><br>
<br>
<b>Required </b><b>Licensure/Certification</b><b> Skills:</b><br>
None<br>
<br>
Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran</p><p></p><p><b>
EDUCATION:</b></p><p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$17.25 - $19.88<p></p><div><div><div><div><div><div><div><p><b>
CITY:</b></p></div></div></div></div></div></div></div>
Rochester<p></p><div><div><div><div><div><div><div><p><b>
POSTAL CODE:</b></p></div></div></div></div></div></div></div>
14611<p></p><p><b><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i></b></p><p></p><p><b>
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

Secretary

<div><p><b>Summary
</b><br>
The administrative role supports the operational activity of the department. Provides clerical/receptionist support duties for department and leadership.</p><p></p><p><b>
Job Title</b>: Operations Assistant
</p><p><b>Department: </b>Rochester General Hospital
</p><p><b>Location</b>: 1425 Portland Avenue Suite 190 Rochester, NY 14621</p><p><b>
Hours Per Week</b>: 20, Part-time</p><p><b>
Schedule</b>: Days/Evenings/Nights
</p><p></p><p><b>Required Qualifications</b></p><ul><li><p>
Demonstrated computer proficiency, including experience with Microsoft Office applications (Excel, PowerPoint, and Word).</p></li><li><p>
Demonstrated effective verbal and written communication skills.</p></li><li><p>
Ability to work independently and collaboratively within a team environment.</p></li><li><p>
Strong organizational, time management, and multitasking skills.</p></li><li><p>
Ability to adapt to a fast-paced and changing work environment.</p></li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li><p>
Associate degree.</p></li><li><p>
Knowledge of medical terminology.</p></li><li><p>
Three to five years of clerical or administrative experience in a healthcare setting.</p></li><li><p>
Experience with scheduling and payroll processes.</p></li><li><p>
Experience using healthcare and workforce management systems, including Kronos, ANSOS (Nursing only), u.Net, GroupWise, Internet, and Intranet applications.</p></li></ul><p></p><p><b>
Responsibilities</b></p><ul><li><p>
Demonstrate proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Rochester Regional Health systems, including Kronos, Workday, Qlik, and other department-related software. Provide support and guidance to staff on system utilization as needed.</p></li><li><p>
Manage payroll and timekeeping functions, including Kronos entries, edits, report generation, and routine payroll processes. Maintain knowledge of organizational payroll policies and practices and assist with attendance monitoring and related communications under the direction of departmental leadership.</p></li><li><p>
Provide comprehensive administrative support to departmental leadership, including calendar and meeting management, correspondence, file maintenance, report preparation, data analysis, and meeting minute documentation.</p></li><li><p>
Generate, maintain, and distribute operational, staffing, budget, FTE, dashboard, and other departmental reports using appropriate reporting tools and formats.</p></li><li><p>
Coordinate recruitment and onboarding activities in partnership with departmental leadership and Human Resources, including interview scheduling, candidate communications, new hire processing, and maintenance of orientation and welcome materials.</p></li><li><p>
Maintain and update departmental policies, procedures, job descriptions, orientation manuals, and other operational documentation to ensure accuracy and compliance.</p></li><li><p>
Assist with staffing and scheduling activities, including management of PTO, vacation, holiday calendars, and workforce scheduling processes as applicable.</p></li><li><p>
Perform additional administrative and operational duties as assigned within the scope of the role.</p></li></ul><p></p><p><b>
EDUCATION:</b></p><p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$19.00 - $25.00<p></p><div><div><div><div><div><div><div><p><b>
CITY:</b></p></div></div></div></div></div></div></div>
Rochester<p></p><div><div><div><div><div><div><div><p><b>
POSTAL CODE:</b></p></div></div></div></div></div></div></div>
14621<p></p><p><b><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i></b></p><p></p><p><b>
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

Operations Assistant (Part-time, Variable)

<div><p><b>SUMMARY
</b></p><p>As an Administrative Assistant, you are key in the organization, gathering and dissemination of in-depth accurate information and reports. Your demonstrated expertise of software programs combined with your communication and customer service abilities greatly ensure unit success and functionality.</p><p></p><p><b>
Job Title</b>: EP Access Associate
</p><p><b>Department</b>: SCHI - Brighton
<br>
Rochester, NY 14618</p><p><b>
Location</b>: 2365 South Clinton Avenue Suite 100 Rochester, NY 14618</p><p><b>
Hours Per Week</b>: 40 - Full-time</p><p><b>
Schedule</b>: Monday-Friday, 8:am-4:30pm</p><p><b><br>
</b></p><p><b>Responsibilities:
</b></p><ul><li><b>General Administration. </b>Answer telephones, schedule appointments, arrange travel, process time cards, data and work orders, manage budgets and expense reports, etc.; interact and serve as a resource for patients, customers and other external contacts; may arrange or conduct tours, orientations, training sessions or presentations</li><li><b>
Budget Reporting. </b>May assist in budget preparation, patient billing, charging and insurance claims</li><li><b>
Database Management. </b>Maintain electronic/computer databases and paper files; retrieve information as needed and may create financial, statistical, narrative and/or other reports as requested</li><li><b>
Documentation. </b>Prepare a variety of correspondences</li></ul><p></p><p><b>
Required Qualifications:
</b></p><p>N/A</p><p>
'</p><p><b>
Preferred Qualifications:
</b></p><ul><li>Minimum of three (3) years of experience in area of secretarial/administrative support required, preferably in a healthcare environment</li><li>
Experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software</li><li>
Excellent written, verbal communication and organization skills</li><li>
Bilingual preferred</li></ul><p></p><p><b>
EDUCATION:</b></p><p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$17.75 - $24.00<p></p><div><div><div><div><div><div><div><p><b>
CITY:</b></p></div></div></div></div></div></div></div>
Rochester<p></p><div><div><div><div><div><div><div><p><b>
POSTAL CODE:</b></p></div></div></div></div></div></div></div>
14618<p></p><p><b><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i></b></p><p></p><p><b>
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

EP Administrative Assistant (Full-time, Days)

<div><p><b>Job Title:</b> Business Office Representative</p><p><b>
Department:</b> Patient Accounting</p><p><b>
Location: </b>Riedman Campus ,100 Kings Highway,Rochester, NY 14610-0757</p><p><b>
Hours Per Week:</b> 40</p><p><b>
Schedule:</b> Full-Time, Day Shift, Between 7 am and 4.30 pm</p><p></p><p><b>
P</b><b>osition Summary:</b><br>
<br>
Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable. Resolve edits to ensure accurate claims are sent to primary and secondary insurances. Research and resolve denials and payer requests for information promptly and accurately in order to secure payment. Work as part of a dynamic team continually looking for ways to improve a complex business process.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li><p>
Review and accurately process claim edits in a system workqueue. Accurately handle claim adjustments and coverage changes as needed.</p></li><li><p>
Review and process claim denials according to established processes. Research and resolve denial issues via the payer website, coverage policies and/or phone calls to the payer. Submit corrected claims and appeals.
</p></li><li><p>Process account adjustments and refunds as needed according to department policy and procedure.
</p></li><li><p>Document actions appropriately and follow-up with payers to ensure they take actions promised. Follow-up on claims with no responses. Manage large workload using tracking tools to ensure we don&rsquo;t fail to follow-up before a payer&rsquo;s deadline.
</p></li><li><p>Participate in team meetings which review new procedures, new denial types and system updates. Report problems and patterns to the supervisor to help keep policies and procedures up to date with new clinical programs and payer policy changes.
</p></li><li><p>Acquire and maintain knowledge of system terminology, claim/denial/coverage concepts and terms, and relevant HIPAA privacy rules and other regulations. Expertly use insurance websites to explore denial issues and resolve them using the tools in Epic, including accessing clinical documentation and authorization details.
</p></li><li><p>Respond to patient complaints by researching coverage and claim processing to ensure the patient responsibility is accurate. Contact insurance as needed. Coordinate resolution with Customer Service staff.</p></li></ul><p><b><br>
For Revenue Integrity:</b></p><p></p><ul><li><p>
For team members who are responsible for completing payment posting: research and resolve payment posting requests/discrepancies in order to properly relieve the receivable</p></li><li><p>
Review and accurately scan/index remittances and correspondence</p></li><li><p>
Identify and accurately post remittances for all payors to correct accounts/systems according to department policy and procedure</p></li><li><p>
Expertly use insurance websites to explore denial and payment issues and resolve them using the tools in Epic, including accessing clinical documentation and authorization details</p></li></ul><div><b><br>
Desired Attributes:</b><br>
<br>
i. Education/Training: At least one year experience in a Medical Office environment preferred<br>
ii. Basic knowledge of medical billing, cording, collection processes, insurance policies and governmental regulation provision preferred<br>
iii. Knowledge of UBO4 billing form and 1500F05 specific payer requirements preferred<br>
iv. Excellent problem solving, organizational and oral and written communication skills required<br>
v. Successful completion of annual age and job specific competencies and skill verification tools required<br>
vi. Proficiency in a variety of computer applications and spreadsheet applications and common office equipment<br>
<br>
<b>Minimum Qualifications:</b><br>
<ul><li>None</li></ul><br>
<b>
Required </b><b>Licensure/Certification</b><b> Skills:</b><br>
<ul><li>None</li></ul><br>
Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran</div><p></p><p><b>
EDUCATION:</b></p><p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$18.50 - $22.25<p></p><div><div><div><div><div><div><div><p><b>
CITY:</b></p></div></div></div></div></div></div></div>
Rochester<p></p><div><div><div><div><div><div><div><p><b>
POSTAL CODE:</b></p></div></div></div></div></div></div></div>
14617<p></p><p><b><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i></b></p><p></p><p><b>
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

Business Office Representative

<div><div><b>SUMMARY</b></div><div><div><div><div><div><div><div><div><div><p>
The Nurse Practitioner in this role will play a pivotal role in delivering high-quality healthcare services to patients in a virtual, urgent care setting. This position combines clinical expertise with the convenience of telehealth technology to provide accessible and timely care to individuals seeking immediate medical attention. You will be responsible for conducting virtual consultations, diagnosing and treating a wide range of acute and minor medical conditions, and offering guidance to patients, all while adhering to established clinical protocols and standards of care.</p><p></p><p><b>
STATUS: Full Time</b></p><p><b>
LOCATION: Remote</b></p><p><b>
DEPARTMENT: Virtual Urgent Care
</b></p><p><b>SCHEDULE: Day/Evening; Every Other Weekend</b></p><p></p><p><b>
ATTRIBUTES</b></p><ul><li><p>
Preference is for the NP to be local Rochester, NY or surrounding areas</p></li><li><p>
At least 3 years of experience in urgent care or emergency medicine preferred; primary care and virtual medicine experience also considered</p></li><li><p>
Compassionate, kind and patient focused</p></li><li><p>
Excellent communication and interpersonal skills</p></li><li><p>
Strong attention to detail and superior customer service</p></li></ul><p></p><p><b>
RESPONSIBILITIES</b></p><ul><li><p><b>
Diagnosis.</b> Assess and diagnose acute illnesses and minor injuries; and implement treatment plan; monitor response for acute and chronic medical conditions; select and order appropriate diagnostic and health maintenance procedures</p></li><li><p><b>
Treatment.</b> Prescribe medication, provide health education and guidance regarding treatment; recommend community resources and refer patients to collaborating physician or specialist</p></li><li><p><b>
Administrative Assistance. </b>Perform administrative responsibilities such as updating patient charts, billing codes and completing required documents from outside agencies. Performs in-basket responsibilities such as reviewing test results, medication refills, returning patient calls and completing related clinical follow-up</p></li></ul></div></div></div></div></div></div></div></div></div><p></p><p><b>
EDUCATION:</b></p>
MS: Nursing (Required)<p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p>
NP - Nurse Practitioner Certification - New York State Education Department (NYSED)New York State Education Department (NYSED)New York State Education Department (NYSED), RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED)New York State Education Department (NYSED)<p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$100,000.00 - $150,000.00<p></p><div><div><div><div><div><div><div><p><b>
CITY:</b></p></div></div></div></div></div></div></div>
Rochester<p></p><div><div><div><div><div><div><div><p><b>
POSTAL CODE:</b></p></div></div></div></div></div></div></div>
14617<p></p><p><b><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i></b></p><p></p><p><b>
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

Nurse Practitioner (Experienced) - Virtual Urgent Care

<div><div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><p><b>
Job Title: </b>Patient Registration Clerk<br>
<b>Department: </b>Patient Access Services<br>
<b>Location: </b>50 Leroy Street, Potsdam, NY<br>
<b>Hours Per Week: </b>Per Diem<br>
<b>Schedule: </b>Variable Shifts, primarily evening/midnight shifts after training, Every other Weekend rotation</p></div></div></div></div></div></div></div></div></div><p></p><p><b><br>
SUMMARY:</b></p><p><b>
</b> The Patient Registration Clerk provides customer-service and registration/switchboard services and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and hospital financial solvency.</p><p></p><p><b>
RESPONSIBILITIES:</b></p><ul><li><p><b>
Patient Registration &amp; Intake:</b> Accurately interview patients and families to collect demographic, financial, and medical information; perform bedside, inpatient, emergency, and telephone registration while meeting established time standards and patient identification policies.</p></li><li><p><b>
Insurance &amp; Revenue Cycle Support:</b> Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.</p></li><li><p><b>
Switchboard &amp; Communications:</b> Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.</p></li><li><p><b>
Customer Service &amp; Safety:</b> Deliver excellent customer service by welcoming patients, managing waiting areas, communicating wait times, maintaining confidentiality, addressing concerns, and identifying and reporting safety hazards or incidents.</p></li><li><p><b>
Professional Development &amp; Team Support:</b> Participate in training, meetings, and performance improvement initiatives; assist with onboarding new staff; and contribute to departmental and organizational quality goals.</p></li></ul><p></p><p><b>
PREFERRED QUALIFICATIONS:</b></p><ul><li><p>
High School Diploma or GED
</p></li><li><p>Associate&rsquo;s degree or higher in healthcare administration, business administration, or related field
</p></li><li><p>At least 1-3 years of customer service, administrative, and/or data entry experience</p></li><li><p>
1-2 years of previous experience in hospital related field
</p></li><li><p>Experience with database software applications
</p></li><li><p>Medical Terminology</p></li><li><p>
EHR Programs (e.g. Epic)</p></li><li><p>
ICD-10, CPT, HCPCS codes and coding processes</p></li><li><p>
Hospital billing processes and reimbursement</p></li></ul><p></p><p><b>
UNION:</b></p>
1199-200B SEIU (CPH) Clerical<p><i>
Note: </i><i>Not all per diem roles are union eligible</i></p><p></p><p><b>
EDUCATION:</b></p><p></p><p><b>
LICENSES / </b><b>CERTIFICATIONS:</b></p><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p>
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.<p></p><p><b>
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.</b><b>
</b></p><p></p><p><b>Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
</b></p><p></p><p><b>PAY RANGE:</b></p>
$19.46 - $28.55<p></p><p><i>
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.</i><b>
</b></p><p></p><p><b>Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</b></p></div>

Patient Registration Clerk

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