Qureos Mentor

Rocky Real Estate

Job SummaryThe Renewal Team Leader is responsible for managing the end-to-end lease renewal process, leading a team of Renewal Agents, coordinating with landlords and tenants, and ensuring timely renewals in compliance with company and legal requirements.Key Responsibilities<ul><li>Manage and supervise a team of Renewal Agents handling daily and monthly lease renewals.</li><li>Ensure all lease renewals are completed before the lease expiry date.</li><li>Post lease expiry, coordinate with the Legal Team for renewal payment follow-up or eviction procedures if payment is not received.</li><li>Coordinate with landlords to obtain rent approvals and renewal terms.</li><li>Communicate approved rents (as per Management or Landlord approval) to tenants.</li><li>Send renewal reminders to tenants 95 days prior to lease expiry.</li><li>Prepare and share weekly and monthly renewal status reports with landlords.</li><li>Prepare renewal status reports</li><li>Oversee daily, weekly, and monthly renewal-related tasks and responsibilities.</li><li>Ensure all valid and mandatory renewal documents are collected at the time of renewal; follow up on pending documents and ensure completion within 3 months.</li><li>Handle walk-in tenants and attend calls related to rent negotiation, lease cancellation, and penalty charges.</li></ul>Skills &amp; Competencies<ul><li>Strong team management and coordination skills</li><li>Excellent communication and negotiation abilities</li><li>Good knowledge of lease renewal processes and documentation</li><li>Ability to handle multiple deadlines and reports</li><li>Problem-solving skills and attention to detail</li></ul>Preferred Experience<ul><li>Experience in property management, leasing, or real estate operations</li><li>Prior experience leading a team handling renewals or contracts</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Renewal-Property Management: 3 years (Required)</li></ul>

Renewal Team Leader-Property Management

Join Rocky Real Estate and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rocky Real Estate

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Renewal Team Leader-Property Management