Urwah Admin

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Montecito, CA
</div></div><div><div>Hiring Entity
</div><div>Rosewood Miramar Beach
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Part-time
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.</p><p>
Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and multi-talented Host. The Host is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the restaurant in developing relationships with the guests.</p><p></p><p><b><br>
Essential Duties and Responsibilities:</b></p><div><ul><li>
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>
Ensure that standards are maintained at a superior level on a daily basis.</li><li>
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.</li><li>
Greet all restaurant guests, be knowledgeable about the area and provide information when asked.</li><li>
Receive incoming calls, accurately book reservations for guests.</li><li>
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.</li><li>
Maintain complete knowledge of all menu items, prices, and preparation method/time</li><li>
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.</li><li>
Maintain complete knowledge of VIPs as determined by Hotel &amp; Residents.</li><li>
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li><li>
Maintain complete knowledge of P.O.S. and manual systems.</li><li>
Complete opening side duties as assigned:<ul><li>
Check quality and amount of all restaurant stock and supplies using checklist.</li><li>
Fold napkins.</li><li>
Requisition all necessary supplies and transport from storeroom to restaurant.</li><li>
Set tables according to service standards</li><li>
Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.</li><li>
Ensure a sufficient supply of all silverware, glassware and chinaware for service.</li><li>
Prepare some cold food items (including cereals, fruits parfaits, nuts)</li><li>
Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.</li><li>
Set up side station with supplies and equipment.</li><li>
Set up and check all equipment needed for table side service (including burner, carving trolley)</li></ul></li></ul></div><ul><li>
Follow up on special arrangements to ensure compliance with such.</li><li>
Communicate any meal requirements and special requests to the servers and kitchen.</li><li>
Check storage areas for proper supplies, organization and cleanliness.</li><li>
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Handle guest complaints following the six-step procedure and ensuring guest satisfaction.</li><li>
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.</li><li>
Adhere to payment, cash handling and credit policies/procedures.</li><li>
Collect and report tips at the end of the assigned shift.</li><li>
Complete closing side duties:</li></ul><div><div><div><ul><li>
Properly store all reusable goods.</li><li>
Breakdown all goods as specified in departmental standards.</li><li>
Clean all equipment as assigned in the side duties.</li><li>
Restock items for next service.</li><li>
Marry and stock all condiments.</li></ul></div></div></div><div><ul><li>
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.</li><li>
All other duties as required.</li></ul></div><p></p><p><b><br>
Confidentiality: </b>While working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><p></p><p><b><br>
General Skills:</b> Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</p><p></p><p><b><br>
Technical Skills:</b></p><div><ul><li>
Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders.</li><li>
Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy and sometimes close conditions.</li><li>
Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met.</li><li>
Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions.</li><li>
Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team.</li></ul></div><p></p><p><b><br>
Language: </b>Required to speak, read and write English, with fluency in other languages preferred.</p><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li>
Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.</li></ul><p></p><p><b><br>
Qualifications:</b></p><div><ul><li>
High School Diploma or an equivalent combination of education and work-related experience.</li><li>
Must have a current and valid Food Handler Certification.</li><li>
Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.</li><li>
Minimum 21 years of age to pour alcoholic beverages</li></ul></div><p></p><p><b><br>
Experience:</b></p><div><ul><li>
Minimum two years&rsquo; experience in restaurant service.</li><li>
Hotel operational exposure (i.e. F&amp;B) preferred.</li><li>
Experience with a luxury or ultra-luxury property or brand preferred.</li></ul></div><p></p><p><br>
The pay scale for this position is between $19.16 and $20.16/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><div>Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara&rsquo;s picturesque Montecito community and one of only 15 properties in the world to hold the coveted Forbes Five-Star title. The 16-acre residential-style estate is designed with style, grace, and glamour, featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style&trade; service makes Rosewood Miramar Beach the perfect destination for celebrating life&rsquo;s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.</div></div></div></div></div></div></div>

The Revere Room _ Host

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Montecito, CA
</div></div><div><div>Hiring Entity
</div><div>Rosewood Miramar Beach
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Part-time
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.</p><p>
Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and multi-talented Server Assistant. The Server Assistant is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Preparing specific food items, table side. Collecting payments. Assisting in the maintenance of the restaurant area and equipment.</p><p></p><p><b><br>
Essential Duties and Responsibilities:</b></p><div><ul><li>
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>
Ensure that standards are maintained at a superior level on a daily basis.</li><li>
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.</li><li>
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.</li><li>
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.</li><li>
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.</li><li>
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.</li><li>
Maintain complete knowledge of VIPs as determined by Hotel &amp; Residents.</li><li>
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li><li>
Maintain complete knowledge of P.O.S. and manual systems.</li><li>
Complete opening side duties as assigned:<ul><li>
Check quality and amount of all restaurant stock and supplies using checklist.</li><li>
Fold napkins.</li><li>
Requisition all necessary supplies and transport from storeroom to restaurant.</li><li>
Set tables according to service standards</li><li>
Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.</li><li>
Ensure a sufficient supply of all silverware, glassware and chinaware for service.</li><li>
Prepare some cold food items (including cereals, fruits parfaits, nuts)</li><li>
Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.</li><li>
Set up side station with supplies and equipment.</li><li>
Set up and check all equipment needed for table side service (including burner, carving trolley)</li></ul></li></ul></div><ul><li>
Follow up on special arrangements to ensure compliance with such.</li><li>
Communicate any meal requirements and special requests to the servers and kitchen.</li><li>
Set up and check all equipment needed for table side service (including burner, carving trolley)</li><li>
Prepare all Table Side dishes and drinks</li><li>
Check storage areas for proper supplies, organization and cleanliness.</li><li>
Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.</li><li>
Open and serve wine/champagne bottles in accordance with departmental standards.</li><li>
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.</li><li>
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Handle guest complaints following the six-step procedure and ensuring guest satisfaction.</li><li>
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.</li><li>
Adhere to payment, cash handling and credit policies/procedures.</li><li>
Collect and report tips at the end of the assigned shift.</li><li>
Complete closing side duties:</li></ul><div><div><div><ul><li>
Properly store all reusable goods.</li><li>
Breakdown all goods as specified in departmental standards.</li><li>
Clean all equipment as assigned in the side duties.</li><li>
Restock items for next service.</li><li>
Marry and stock all condiments.</li></ul></div></div></div><div><ul><li>
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.</li><li>
All other duties as required.</li></ul></div><p></p><p><b><br>
Confidentiality: </b>While working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><p></p><p><b><br>
General Skills:</b> Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</p><p></p><p><b><br>
Technical Skills:</b></p><div><ul><li>
Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders.</li><li>
Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy and sometimes close conditions.</li><li>
Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met.</li><li>
Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions.</li><li>
Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team.</li></ul></div><p></p><p><b><br>
Language:</b> Required to speak, read and write English, with fluency in other languages preferred.</p><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li>
Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.</li></ul><p></p><p><b><br>
Qualifications :</b></p><div><ul><li>
High School Diploma or an equivalent combination of education and work-related experience.</li><li>
Must have a current and valid Food Handler Certification.</li><li>
Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.</li><li>
Minimum 21 years of age to pour alcoholic beverages.</li></ul></div><p></p><p><b><br>
Experience:</b></p><div><ul><li>
Minimum two years&rsquo; experience in restaurant service.</li><li>
Hotel operational exposure (i.e. F&amp;B) preferred.</li><li>
Experience with a luxury or ultra-luxury property or brand preferred.</li></ul></div><p></p><p><br>
The pay scale for this position is $16.90/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><div>Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara&rsquo;s picturesque Montecito community and one of only 15 properties in the world to hold the coveted Forbes Five-Star title. The 16-acre residential-style estate is designed with style, grace, and glamour, featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style&trade; service makes Rosewood Miramar Beach the perfect destination for celebrating life&rsquo;s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.</div></div></div></div></div></div></div>

The Revere Room - Server Assistant

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><p>
The Order Taker &ndash; In-Villa Dining is responsible for delivering exceptional guest experiences through the accurate and efficient handling of all In-Villa Dining orders and guest requests in accordance with Rosewood brand standards and the expectations of an ultra-luxury environment. Acting as the primary point of contact for guests, the role ensures every interaction is personalized, professional, and service-oriented while maintaining seamless coordination between guests, Culinary, and operational teams. Accountability includes order accuracy, effective communication, guest satisfaction, and ensuring every order is delivered in accordance with established service standards.</p><p><b>
Essential Duties and Responsibilities:</b></p><p><b>
Quality:</b></p><div><ul><li>
Handle all In-Villa Dining calls promptly, professionally, and in accordance with Rosewood telephone etiquette and service standards.</li><li>
Demonstrate comprehensive knowledge of all food and beverage menus, promotions, allergens, ingredients, preparation methods, and service timings.</li><li>
Assist guests in selecting menu items by making informed and personalized recommendations based on their preferences and dietary requirements.</li><li>
Accurately record food and beverage orders, ensuring all guest preferences, allergies, dietary restrictions, and special requests are clearly documented.</li><li>
Coordinate effectively with Culinary, In-Villa Dining Service Associates, Stewarding, and other departments to ensure timely and accurate order preparation and delivery.</li><li>
Monitor the progress of all orders from placement through delivery, ensuring service timelines are achieved.</li><li>
Communicate any delays, menu changes, or operational updates proactively to guests while managing expectations professionally.</li><li>
Ensure all guest requests are handled with urgency, discretion, and genuine hospitality.</li><li>
Handle guest feedback and service recovery professionally, escalating concerns where appropriate.</li><li>
Maintain detailed knowledge of hotel facilities, promotions, outlet operating hours, and guest services to provide accurate information and recommendations.</li><li>
Support the coordination of VIP amenities, special occasions, celebrations, and bespoke guest requests.</li><li>
Ensure all guest interactions reflect warmth, professionalism, and personalized service.</li><li>
Maintain accurate records of guest preferences to support recognition and future personalized experiences.</li><li>
Ensure effective communication during shift handovers to maintain continuity of service.</li></ul></div><p></p><p><b><br>
Financial:</b></p><div><ul><li>
Ensure all food and beverage orders are entered accurately into the operational system to maintain billing accuracy.</li><li>
Support achievement of In-Room Dining revenue targets through knowledgeable product recommendations and upselling techniques.</li><li>
Promote premium menu items, beverage pairings, desserts, and seasonal offerings where appropriate.</li><li>
Minimize order errors, amendments, and wastage through attention to detail and accurate communication.</li><li>
Monitor cancelled or amended orders and communicate changes promptly to relevant departments.</li><li>
Ensure all guest charges are processed accurately in accordance with hotel procedures.</li><li>
Support efficient workflow by prioritizing orders according to operational requirements and guest expectations.</li></ul></div><p></p><p><b><br>
Leading:</b></p><div><ul><li>
Demonstrate professionalism, courtesy, and confidence during every guest interaction.</li><li>
Maintain effective communication with Culinary, In-Room Dining associates, Front Office, Housekeeping, and other hotel departments.</li><li>
Participate actively in daily briefings and maintain awareness of VIP arrivals, promotions, menu changes, and operational updates.</li><li>
Support onboarding and training of new associates where required.</li><li>
Maintain exceptional product knowledge through continuous learning.</li><li>
Demonstrate ownership of guest requests until completion, ensuring follow-up where necessary.</li><li>
Contribute to a positive, respectful, and collaborative working environment.</li><li>
Lead by example through professionalism, attention to detail, and commitment to service excellence.</li><li>
Maintain confidentiality and discretion when handling guest information and requests.</li><li>
Identify opportunities to improve guest satisfaction and operational efficiency through proactive communication and continuous improvement.</li></ul></div><p></p><p><b><br>
Standard Responsibilities</b></p><div><ul><li>
Comply and adhere to all Rosewood company policies and hotel procedures.</li><li>
Take on additional tasks within the scope of the role as required by business needs.</li><li>
Act as a brand ambassador at all times and maintain brand integrity.</li><li>
Reflect the company&rsquo;s culture, vision, mission, and core values in daily actions and decisions.</li><li>
Maintain awareness and application of Rosewood, Forbes, and LQA standards.</li><li>
Support the adoption of systems, technology, and tools that improve operational efficiency.</li><li>
Maintain effective communication within the outlet and across departments.</li><li>
Lead by example in appearance, behavior, and professional conduct.</li><li>
Maintain a strong operational presence throughout all service periods.</li><li>
Ensure compliance with hygiene, HACCP, and safety standards.</li><li>
Follow all emergency procedures and operational protocols.</li><li>
Protect the reputation of the hotel through professional and responsible conduct.</li></ul></div><p></p><p><b><br>
Confidentiality</b></p><p>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, associates, and hotel operations. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company unless otherwise authorized.</p><p>
Maintain confidentiality of all company, guest, and associate information.</p><p>
Protect sensitive operational and financial information.</p><p>
Ensure discretion in all matters related to guests and associates.</p><p></p><p><b><br>
Health &amp; Safety:</b></p><div><ul><li>
Follow safe working practices across all areas of the outlet.</li><li>
Ensure compliance with Health and Safety regulations and hotel procedures.</li><li>
Report hazards, defects, and safety concerns immediately.</li><li>
Ensure incidents and accidents are reported in line with procedures.</li><li>
Maintain compliance with HACCP and food safety standards.</li><li>
Promote a safe environment for guests and associates</li></ul></div><p><b>
Other:</b></p><p>
The above description is not exhaustive and may be adjusted based on operational needs.</p><div><ul><li>
Maintain flexibility in working hours and operational support.</li><li>
Respond to business needs with adaptability and ownership.</li></ul></div><p>
Support additional responsibilities and projects as required</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Order Taker – In Villa Dining

<b>Overview/Basic Function:</b><br>
The Bell Captain is responsible for the day-to-day leadership and smooth operation of the Bell and Door teams at Rosewood AMAALA. Acting as a key ambassador at the resort entrance and lobby, the Bell Captain ensures that all guest arrivals, departures, luggage handling, escorts, and door/traffic operations are handled with efficiency, safety, and genuine hospitality, in full alignment with Rosewood’s A Sense of Place® philosophy, Relationship Hospitality and Rosewood, Forbes and LQA standards. This role supervises Bell Attendants and Doormen, plans their assignments, coordinates closely with Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation, and ensures that all entrance and luggage services contribute to a seamless ultra-luxury guest journey.
<br><br>
Essential Duties
<br><br>
<ul>
<li>Oversee all door operations, ensuring guests are greeted warmly on arrival and farewelled graciously on departure.</li>
<li>Ensure Doormen manage entrance flow safely and efficiently (drop-off and pick-up) while maintaining a calm, elegant environment.</li>
<li>Monitor the cleanliness and appearance of the entrance, driveway, and lobby exterior, ensuring they are always immaculate and aligned with Rosewood AMAALA’s image.</li>
<li>Ensure all Doormen maintain impeccable grooming, posture, and presence, and offer assistance proactively (opening doors, shading from sun, supporting families, etc.).</li>
<li>Oversee all luggage-handling activities: tagging, loading, unloading, storage, and delivery to/from guest rooms, always ensuring accuracy and safety.</li>
<li>Implement and monitor strict baggage control procedures to prevent loss, mix-ups, or damage; maintain clear luggage storage records and tagging systems.</li>
<li>Ensure Bell Attendants provide professional escorts to guestrooms, including driving buggy, resort orientation, explanation of key features, and coordination with Butler, Front Desk/Guest Relations when needed.</li>
<li>Supervise group arrival and departure logistics, including luggage pulls, group luggage rooms, and coordination with Tour Leaders or Group Coordinators.</li>
<li>Monitor and assist with internal deliveries (parcels, amenities, guest items, messages) while ensuring discretion and timely handling.</li>
<li>Coordinate closely with Butler, Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation to align on arrival/departure times, VIPs, and special requirements.</li>
<li>Review daily arrival and departure reports (including VIP and group lists) and plan bell and door coverage and luggage logistics accordingly.</li>
<li>Maintain continuous communication via channels (radios/phones/Unifocus) to update on guest movements, early/late arrivals, and operational changes.</li>
<li>Communicate clearly any issues, incidents, or service gaps to the Chief Concierge / Duty Manager, and document them for follow-up.</li>
<li>Enforce safe lifting and handling procedures for all luggage to protect both guests’ belongings and colleagues’ health.</li>
<li>Ensure all Bell and Door colleagues are fully aware of emergency procedures at the entrance and lobby (fire, medical, security incidents) and their roles in each scenario.</li>
<li>Monitor people and vehicle flow to ensure guest safety and mitigate security risks at the driveway and main entrance.</li>
<li>Ensure lost-and-found items handled by Bell/Door teams follow strict documentation and handover procedures in line with hotel policy.</li>
</ul>
<b>Responsibilities:</b><br>
<ul>
<li>Checks Pass On, the Daily Calling at the beginning of the duty</li>
<li>Hands-over the shift properly.</li>
<li>Addresses the guests by name, not Room Number</li>
<li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li>
<li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended</li>
<li>Always maintain positive guest relations.</li>
<li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li>
<li>Maintain complete knowledge of:</li>
</ul>
a. All hotel features/services, hours of operation.
<br><br>
b. All hotel restaurant food concepts, menu price range, dress code and ambiance.
<br><br>
c. All hotel room types, numbers/names, layout, appointments, amenities and locations.
<br><br>
d. Special packages and promotions.
<br><br>
e. Daily house count and expected arrivals/departures (particularly VIPs).
<br><br>
f. Scheduled daily group activities, names and location of meeting/banquet rooms.
<br><br>
g. Local events, attractions, holiday schedules.
<br><br>
<ul>
<li>Meet with Supervisor/departing Bell team to review business status and follow up actions.</li>
<li>Set up workstation with necessary supplies; maintain cleanliness throughout shift.</li>
<li>Review designated in-house guest list and be familiar with guests' names and room locations.</li>
<li>Accommodate all guest requests expediently and courteously.</li>
<li>Coordinate guest requests with designated vendors which may include:</li>
<li>Assist guests in locating and retrieving lost luggage.</li>
<li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li>
<li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li>
<li>Ensure that sufficient staffing is present to meet the daily business demands.</li>
<li>Document any late or absent employees.</li>
<li>Schedule and assign staff breaks. Assign specific tasks as they arise to the staff according to the rotation sequence.</li>
<li>Answer Bell Desk telephone within three rings, using correct greeting and telephone etiquette.</li>
<li>Document guest calls/requests for Bell assistance.</li>
<li>Maintain security and accurate record of all guest room keys issued to Bell/Driveway Staff.</li>
<li>Monitor and ensure that Bell staff perform their job functions to the hotel's expected level of service.</li>
<li>Assist Bell staff whenever necessary in performing all job functions.</li>
<li>Conduct ongoing training with existing teams.</li>
<li>Accommodate all guest requests in an accurate and efficient manner.</li>
<li>Prepare work orders for equipment repairs and distribute to Engineering.</li>
<li>Conduct performance appraisals of designated staff annually.</li>
</ul>
Confidentiality
<br><br>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.
<br><br>
<b>Health & Safety:</b><br>
<ul>
<li>Be aware of and comply with safe working practices laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li>
<li>The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li>
<li>Report any defects in the building, plant or equipment according to hotel procedure.</li>
<li>Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.</li>
<li>Attend six monthly Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.</li>
<li>Be fully conversant with: o COSHH Regulations o Risk Assessments for your department o Hotel Fire & Bomb Procedures.</li>
</ul>
<b>Other :</b><br>
<ul>
<li>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis.</li>
<li>As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li>
</ul>
<b>Qualifications:</b><br>
<b>Experience:</b> Minimum one years’ experience in a similar capacity for a luxury or ultra-luxury hotel.
<br><br>
<b>Education:</b> High school diploma.
<br><br>
<b>General Skills:</b> Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
<br><br>
<b>Technical Skills:</b> Thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the region; thorough knowledge of Concierge department procedures; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to
<br><br>
access, input, analyze and retrieve information from computers; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associates to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.
<br><br>
<b>Language:</b> Required to speak, read and write English, with fluency in other languages preferred.
<br><br>
<b>Physical Requirements:</b> Must be able to exert physical effort in, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-
<br><br>
workers to their understanding.

Bell Captain

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>OUR PURPOSE AND CULTURE</b></h3><p>
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.</p><p>
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.</p><h3 class="jobSectionHeader"><b><br>
THE TEAM</b></h3><p>
The In Room Dining team at Rosewood Abu Dhabi delivers personalized dining experiences within the comfort and privacy of our guests&rsquo; rooms and suites. The team is dedicated to providing seamless service, exceptional attention to detail, and thoughtful hospitality that reflects Rosewood&rsquo;s luxury standards.</p><p>
As an In Room Dining Waiter/Waitress, you will work closely with the In Room Dining leadership and culinary teams to ensure every order is delivered efficiently, professionally, and with genuine care.</p><h3 class="jobSectionHeader"><b><br>
YOUR ROLE</b></h3><p>
As an In Room Dining Waiter/Waitress, you will be responsible for delivering food and beverage experiences directly to guest rooms while maintaining the highest standards of service, presentation, and professionalism.</p><p>
You will play a key role in creating memorable guest experiences by ensuring orders are delivered accurately, amenities are presented impeccably, and guest needs are anticipated and fulfilled with warmth and efficiency.</p><h3 class="jobSectionHeader"><b><br>
HOW YOU&rsquo;LL MAKE THE PLACE</b></h3><ul><li>
Deliver food, beverages, and amenities to guest rooms with professionalism and attention to detail</li><li>
Prepare and set up trays and trolleys according to Rosewood service standards</li><li>
Ensure all orders are complete, accurate, and presented impeccably before delivery</li><li>
Maintain mise en place and operational readiness of the In Room Dining area</li><li>
Collect used trays, trolleys, and equipment while ensuring inventory is properly accounted for</li><li>
Communicate guest feedback and service opportunities to supervisors to enhance the guest experience</li></ul><h3 class="jobSectionHeader"><b><br>
COULD THIS BE YOU?</b></h3><ul><li>
You have experience in Food &amp; Beverage service within a hotel, restaurant, or hospitality environment</li><li>
You are passionate about delivering personalized and memorable guest experiences</li><li>
You have excellent attention to detail and take pride in presentation and service quality</li><li>
You are organized, dependable, and able to work efficiently in a fast-paced environment</li><li>
You work well independently while remaining a collaborative team player</li><li>
You communicate fluently in English; additional language skills are an advantage</li></ul><h3 class="jobSectionHeader"><b><br>
OUR BENEFITS</b></h3><p>
As part of our team, you&rsquo;ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.</p><h3 class="jobSectionHeader"><b><br>
OUR COMMITMENT TO YOU</b></h3><p>
At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.</p></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</p></div></div></div></div></div></div>

Waiter/ Waitress - In Room Dining

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Overview</b></p><p>
We are seeking a dedicated and detail-oriented Room Attendant to ensure all guestrooms, corridors, and assigned areas are maintained to the highest standards of cleanliness, presentation, and luxury hospitality service. The Room Attendant is responsible for cleaning and servicing guest rooms, replenishing guest supplies, maintaining housekeeping equipment, and ensuring compliance with and hotel brand standards.</p><p>
This role plays an important part in creating a memorable guest experience by ensuring all guestrooms and guest areas are clean, comfortable, safe, and presented to luxury hotel standards always.</p><p><b>
Key Responsibilities:</b></p><div><ul><li>
Cleaning chairs, sofas, and carpets in guests&rsquo; bedrooms and all public areas.</li><li>
Removing chewing gums, candle wax, wine, and coffee stains.</li><li>
Ensure that all company brand standards have been implemented.</li><li>
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>
Contribute to the collective commitment of a unique guest experience - to create a sense of place.</li><li>
Support new members of the housekeeping team.</li><li>
Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.</li><li>
Report for work ensuring appearance and presentation meets the required standard.</li><li>
Collect key cards and Duty Phone from the Housekeeping office at your appointed start time.</li><li>
Collect equipment, ensure you have the correct tools for the job &ndash; if not you must let your Floor Supervisor know &ndash; and commence cleaning departure rooms. While removing trolleys from the cupboards, noise should be kept to a minimum, as most of our guests will still be asleep.</li><li>
While on the floors all noise should be kept to a minimum such as closing doors and conversations.</li><li>
Return any turned down rooms to daytime set-up.</li><li>
Rooms with a &ldquo;Do not disturb&rdquo; card should not be knocked or entered.</li><li>
Report to your Floor Supervisor about any sleep-outs, extra departures, rooms on DND or rooms not requiring service.</li><li>
All rooms must be cleaned according to Rosewood standards.</li><li>
Trolleys/bicycles should be kept neat and tidy throughout the day.</li><li>
Ensure public areas and corridors are in immaculate condition.</li><li>
Make up any extra beds and baby costs as required.</li><li>
Any guest laundry found in occupied rooms should be brought to the attention of the housekeeping office immediately.</li><li>
All private dining trays must be removed from the guestrooms and the corridors and placed in designated collection area.</li><li>
Clean and empty vacuum cleaner and assist in the tidying of the store cupboard at the end of the day.</li><li>
Before going off shift, trolley/bicycle should be restored, cleaned and put away. Remain on the floor until your Floor Housekeeper has signed your paper. Return your list, key cards and Duty Phone to the Housekeeping office at the end of your shift.</li><li>
Ensure lost and found items are turned directly into Security and the lost property procedure followed.</li><li>
Gifts from guests must be accompanied by a signed authorization from the guest and security pass out before they can be removed from the hotel.</li><li>
Ensure safety and return of all key cards and Duty Phone and ensure you do not loan them to anybody else. Report any loss of key card of Duty Phone immediately to the housekeeping office.</li><li>
Report immediately any matters concerning the security of guests to the Security Department.</li><li>
Ensure all equipment is well maintained and in proper working order. Report any malfunctioning or defects to equipment to the Floor Supervisor.</li><li>
Report all malfunctions in assigned areas on to Unifocus (Knowcross).</li><li>
Be responsible for keeping guest doors closed whilst servicing the guestroom and using &lsquo;Service&rsquo; card.</li><li>
Do not allow anyone to enter a guestroom. Advise the guest to use their keycard and request assistance from guest relations if card is faulty.</li><li>
Ensure safety of guest property and report anything suspicious to your Floor Supervisor.</li><li>
Report suspicious looking people or anything suspicious to your Floor Supervisor.</li><li>
To ensure that all guest rooms are maintained in accordance with the standard required by the Director of Housekeeping.</li><li>
Stock and replace missing items in guest rooms, inspect and clean accordance with departmental procedures and policies.</li><li>
Ensure products in minibar and guest room are not expired and take the proper procedure to remove and replace those products as necessary.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Housekeeping Room Attendant

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><p>
The Wellness &amp; Spa Manager is responsible for the daily operation of the Wellness &amp; Spa department, ensuring exceptional guest experience while maintaining Rosewood brand standards and the highest levels of service excellence. The role oversees Spa Operations, Fitness Centre, Wellness Activities, and Spa Retail, while supporting the Director of Wellness &amp; Spa in achieving departmental financial, operational, and quality objectives.</p><p>
The Wellness &amp; Spa Manager provides leadership and direction to the Spa Supervisor, Spa Therapists, Spa Attendants, Movement Coach, and Yoga Instructor, ensuring a collaborative, high-performing team focused on personalized luxury wellness experiences.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><p><b>
Quality:</b></p><div><ul><li>
Lead with integrity, empathy and professionalism. Inspires, motivates and develops associates through coaching and mentorship. As well lead by example through visible operational presence and hands-on support with positive, inclusive and high-performing team culture.</li><li>
Oversee the day-to-day operation of the Spa, Fitness Centre, Wellness facilities, and Spa Retail Boutique, ensuring smooth, efficient, and consistent service delivery throughout all operating hours.</li><li>
Demonstrates genuine passion for creating personalized and memorable wellness experiences. Anticipates guest needs and exceeds expectations through intuitive, thoughtful service. Builds meaningful relationships with guests while maintaining professionalism and discretion.</li><li>
Promotes retail sales and wellness experiences through consultative recommendations rather than hard selling.</li><li>
Demonstrates a genuine interest in holistic wellbeing, luxury wellness, fitness, mindfulness, and healthy lifestyles. Keeps current with industry trends, emerging wellness concepts, and innovative guest experiences as well supports the continuous evolution of wellness offerings aligned with the Rosewood philosophy.</li></ul></div><p></p><p><b><br>
Financial:</b></p><div><ul><li>
Understands key financial drivers including revenue, productivity, payroll, retail performance, and operating costs. Also, able to identify opportunities to improve efficiency and profitability without compromising the guest experience.</li><li>
Monitor daily business performance, including treatment revenue, fitness classes and programs (where applicable), wellness activities, retail sales, guest capture, and productivity.</li><li>
Assist in preparing annual budgets, monthly forecasts, and financial reports in collaboration with the Director of Wellness &amp; Spa.</li><li>
Monitor payroll costs and labor productivity, ensuring efficient scheduling aligned with business demand and service standards.</li><li>
Monitor and manage inventory levels of professional products, retail merchandise, linens, consumables, and operating supplies to minimize waste and optimize stock availability.</li><li>
Drive retail sales through product knowledge, team training, merchandising, and personalized guest recommendations.</li><li>
Promote upselling of spa treatments, wellness experiences, fitness services, and retail products to maximize revenue opportunities.</li><li>
Ensure accurate billing, posting of charges, cash handling, and compliance with financial policies and operational procedures.</li><li>
Analyze financial performance and operational trends, identify opportunities for revenue growth and cost optimization, and implement corrective actions where required.</li><li>
Standard Responsibilities (adjust if necessary)</li><li>
Ensure all wellness facilities, including treatment rooms, relaxation areas, changing rooms, wet facilities, fitness, movement studio, and retail boutique, are maintained to the highest standards of presentation, cleanliness, functionality, and guest readiness.</li><li>
Monitor daily appointments, therapist productivity, fitness schedules, wellness activities, and facility utilization to optimize operational efficiency while maintaining exceptional guest experiences.</li><li>
Ensure efficient scheduling and allocation of Spa Therapists, Spa Attendants, Movement Coach, Yoga Instructor, and Spa Supervisor according to business demand, treatment requirements, guest preferences, and operational priorities.</li><li>
Review daily reservations and coordinate staffing levels to maximize productivity, minimize waiting times, and ensure seamless guest flow throughout the wellness journey.</li><li>
Supervise Spa Reception operations to ensure professional guest interactions, efficient appointment management, accurate billing, effective communication, and personalized guest recognition from arrival through departure.</li><li>
Ensure every stage of the guest journey, including reservation, arrival, consultation, treatment, post-treatment experience, retail recommendations, and departure, reflects Rosewood's standards of personalized luxury hospitality.</li><li>
Monitor treatment room preparation, linen standards, amenities, wellness equipment, music, lighting, scent, and environmental conditions to ensure all facilities remain fully operational and guest-ready.</li><li>
Ensure all spa, fitness, and wellness equipment is properly maintained through routine inspections, preventive maintenance schedules, and prompt reporting of defects to Engineering to minimize operational downtime.</li><li>
Coordinate with Housekeeping to maintain exceptional standards of cleanliness, linen quality, public areas, treatment rooms, locker facilities, and back-of-house areas.</li><li>
Coordinate closely with Engineering to ensure preventive maintenance, repair requests, water quality, HVAC systems, lighting, sound systems, and wellness equipment are functioning efficiently.</li><li>
Collaborate with Front Office, Concierge, Guest Relations, Reservations, and Butler teams to ensure accurate guest information, VIP arrangements, wellness bookings, special requests, and personalized experiences are delivered seamlessly.</li><li>
Work closely with Finance and Cost Control to maintain inventory accuracy, operational supplies, linen usage, retail stock levels, and departmental purchasing requirements.</li><li>
Monitor operational supplies, treatment products, consumables, uniforms, and guest amenities to ensure adequate stock levels while minimizing wastage.</li><li>
Ensure operational procedures, SOPs, treatment protocols, emergency procedures, and departmental checklists are consistently followed by all associates.</li><li>
Conduct daily facility inspections and operational walkthroughs to identify maintenance issues, service opportunities, and areas requiring immediate corrective action.</li><li>
Ensure full compliance with hotel policies, local regulations, health and safety legislation, hygiene protocols, infection control procedures, and company standards.</li><li>
Maintain compliance with Forbes Five-Star Standards, LQA standards, Rosewood brand standards, and all departmental quality assurance requirements.</li><li>
Ensure emergency response procedures, incident reporting, risk management, and guest safety practices are fully understood and consistently implemented by all wellness associates.</li></ul></div><p></p><p><b><br>
Confidentiality:</b></p><p>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, associates, and hotel operations. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company unless otherwise authorized.</p><p>
Maintain confidentiality of all company, guest, and associate information.</p><p>
Protect sensitive operational and financial information.</p><p>
Ensure discretion in all matters related to guests and associates</p><p></p><p><b><br>
Health &amp; Safety:</b></p><div><ul><li>
Follow safe working practices across all areas of the outlet.</li><li>
Ensure compliance with Health and Safety regulations and hotel procedures.</li><li>
Report hazards, defects, and safety concerns immediately.</li><li>
Ensure incidents and accidents are reported in line with procedures.</li><li>
Maintain compliance with HACCP and food safety standards.</li><li>
Promote a safe environment for guests and associates</li></ul></div><p><b>
Other:</b></p><p>
The above description is not exhaustive and may be adjusted based on operational needs.</p><div><ul><li>
Maintain flexibility in working hours and operational support.</li><li>
Respond to business needs with adaptability and ownership.</li><li>
Support additional responsibilities and projects as required.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Wellness and Spa manager

Join Rosewood Hotel Group and explore 35   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.