Urwah Admin

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Calistoga
</div></div><div><div>Hiring Entity
</div><div>Rosewood Calistoga
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Director of Events &amp; Group Services</b></div><div></div><div><b><br>
OUR PURPOSE AND CULTURE</b></div><div></div><div><br>
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.</div><div></div><div><br>
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.</div><div></div><div><b><br>
THE TEAM</b></div><div></div><div><br>
As part of the Sales &amp; Marketing division, the Director of Events and Group Services leads all aspects of event planning and execution, overseeing a high-performing team responsible for delivering exceptional guest experiences while maximizing revenue and operational excellence.</div><div></div><div><b><br>
YOUR ROLE</b></div><div></div><div><br>
As Director of Events and Group Services, you will lead and inspire a dynamic team responsible for planning and executing all group programs, including rooms and food &amp; beverage events. You will drive revenue growth through strategic sales efforts while ensuring exceptional service standards are consistently delivered.</div><div></div><div><b><br>
HOW YOU'LL MAKE THE PLACE</b></div><div></div><div><br>
<ul><li>
Lead and manage the Events &amp; Group Services team, ensuring alignment with company standards and service excellence.</li><li>
Drive revenue through proactive sales, client relationships, and strategic business development.</li><li>
Oversee event execution from initial inquiry through post-event follow-up, ensuring guest satisfaction.</li><li>
Collaborate with culinary and operations teams to deliver exceptional food and beverage experiences.</li><li>
Monitor banquet revenue, forecasts, and budgets to meet financial targets.</li><li>
Develop and implement departmental procedures and training programs.</li><li>
Maintain strong relationships with clients, vendors, and partners within the region.</li><li>
Ensure all events are detailed accurately and executed to brand standards.</li><li>
Lead team training, performance management, and employee engagement initiatives.</li></ul></div><div></div><div><b><br>
COULD THIS BE YOU?</b></div><div></div><div><br>
<ul><li>
Minimum 2 years of experience as a Director of Events or similar leadership role in a luxury hotel or resort.</li><li>
Strong knowledge of food &amp; beverage operations and event management.</li><li>
Experience with high-end events, wine programs, and luxury clientele preferred.</li><li>
Excellent leadership, communication, and organizational skills.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li><li>
Proficiency in sales systems and event management tools.</li></ul></div><div></div><div><b><br>
OUR COMMITMENT TO YOU</b></div><div></div><div><br>
At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.</div><div></div><div><br>
The salary range for this position is $120,000 - $130,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Hotel Group aspires to be a global powerhouse in luxury, travel and lifestyle. The group is comprised of four inspiring brands &ndash; Rosewood Hotels &amp; Resorts&reg;, New World Hotels &amp; Resorts&reg;, Asaya and Carlyle &amp; Co. Its combined hotel portfolio consists of 54 hotels in 23 countries with nearly 32 new properties currently under development. The group&rsquo;s expansion is distinguished by its approach to creating strong, modern, and differentiated brands, its focus on design and innovation, and a commitment to a bespoke and personal approach to hospitality.</p></div></div></div></div></div></div>

Director of Events & Group Services

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>OVERVIEW</b></p><p></p><p><br>
At Rosewood Red Sea, the Front Desk Manager is responsible for leading the Front Desk operation and ensuring a seamless, personalized, and efficient guest experience from arrival to departure. This role oversees the Front Desk team, including supervisors, agents, and the night team, while ensuring that Rosewood brand standards, Forbes standards, and LQA standards are consistently delivered.</p><p>
The Front Desk Manager plays a key role in room control, guest recognition, service recovery, cashiering, billing accuracy, and operational coordination across the resort. Working closely with Guest Relations, Concierge, Butler Services, Housekeeping, Engineering, Transportation, Spa, and Food &amp; Beverage, this role ensures a refined and well-coordinated Front Office experience.</p><p></p><p><b><br>
KEY RESPONSIBILITIES</b></p><p></p><ul><li><br>
Lead the daily Front Desk operation to ensure smooth arrivals, in-stay service, and departures.</li><li>Oversee Front Desk supervisors, agents, and night team performance to ensure service consistency and operational discipline.</li><li>Maintain a visible presence during peak arrival and departure periods to support guest flow and service delivery.</li><li>Review daily arrivals, departures, stayovers, VIPs, room assignments, guest preferences, and special requests.</li><li>Ensure guest profiles, preferences, traces, and notes are accurately updated in the PMS to support personalization and future stays.</li><li>Oversee check-in, check-out, in-room check-in, group check-in, and special arrival experiences when required.</li><li>Handle escalated guest concerns and complaints, ensuring timely service recovery, follow-up, and closure.</li><li>Coordinate with Guest Relations, Concierge, Butler Services, Housekeeping, Engineering, Transportation, Spa, and Food &amp; Beverage to ensure a seamless guest journey.</li><li>Ensure accurate handovers, pass-on logs, daily communication, and shift briefings are completed.</li><li>Monitor Front Desk processes, documentation, registration, guest communication, and service standards through regular checks and audits.</li><li>Oversee Front Desk cashiering, float management, billing accuracy, posting, routing, rebates, adjustments, and end-of-shift closing procedures.</li><li>Monitor rate application, billing instructions, package inclusions, and folio accuracy to reduce errors and revenue leakage.</li><li>Support room upselling, package promotion, and ancillary revenue opportunities while maintaining a guest-centric approach.</li><li>Review no-shows, cancellations, open folios, routing issues, and billing discrepancies, supporting Night Audit and Finance where required.</li><li>Prepare and manage Front Desk schedules in line with occupancy, business levels, arrivals, departures, and productivity targets.</li><li>Conduct daily briefings, coaching, feedback sessions, and on-the-job training to improve service delivery.</li><li>Participate in recruitment, onboarding, training, and development of Front Desk associates.</li><li>Cover Duty Manager or Night Manager responsibilities when required.</li></ul><p></p><p><b><br>
QUALIFICATIONS &amp; EXPERIENCE</b></p><p></p><ul><li><br>
Minimum 3- 5 years of Front Office experience, with at least 2 years in a supervisory or management role.</li><li>Previous experience in a luxury or ultra-luxury hotel or resort environment is preferred.</li><li>Pre-opening experience is an advantage.</li><li>Strong background in Front Desk operations, room control, guest recognition, service recovery, cashiering, and billing accuracy.</li><li>Strong proficiency in Property Management Systems (PMS), with hands-on expertise in check-in, check-out, guest profiles, room inventory, billing, cashiering, traces, and Front Office controls.</li><li>Knowledge of guest request platforms, workforce management systems, keycard systems, and guest feedback tools is preferred.</li><li>Strong understanding of night audit, reservations, room allocation, and guest profile management.</li><li>Ability to act as Duty Manager and support Night Manager responsibilities when required.</li><li>Strong leadership, coaching, and team management skills.</li><li>Excellent communication, guest engagement, and service recovery skills.</li><li>Strong attention to detail, organization, and follow-up.</li><li>Ability to remain calm, professional, and decisive under pressure.</li><li>Fluency in English is required; additional languages are an advantage.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Front Desk Manager

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Engineering
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>OVERVIEW</b></p><p>
The Plumber at Rosewood Red Sea plays a vital role in maintaining the seamless operation, hygiene, and integrity of all water supply, drainage, and sanitation systems across the ultra-luxury resort. This role ensures an exceptional guest and associate experience by upholding the highest standards of functionality, safety, sustainability, and preventive maintenance, while supporting uninterrupted resort operations in line with Rosewood&rsquo;s commitment to Relationship Hospitality and luxury service excellence.</p><p><b>
JOB RESPONSIBILITIES</b></p><p><b>
1. Plumbing Systems Maintenance</b></p><ul><li>
Maintain water supply, drainage, and fixtures</li></ul><p></p><p><b><br>
2. HACCP &amp; Hygiene Compliance</b></p><ul><li>
Ensure safe water systems in kitchens and food areas</li></ul><p></p><p><b><br>
3. Preventive &amp; Corrective Maintenance</b></p><ul><li>
Identify and repair leaks, blockages, and faults</li></ul><p></p><p><b><br>
4. Safety &amp; Emergency</b></p><ul><li>
Respond to flooding and urgent issues</li></ul><p></p><p><b><br>
5. Shift Operations</b></p><ul><li>
Work across shifts as required</li><li>
Work flexible shifts including <b>afternoon and night operations</b></li></ul><p></p><p><b><br>
6. Cross-Functional Support</b></p><ul><li>
Provide <b>cross-coverage during absence or vacation</b> to maintain operational continuity</li></ul><p></p><p><b><br>
7. Annual Performance</b></p><ul><li>
Evaluated on reliability and response</li></ul><p></p><p><b><br>
Qualifications &amp; Experience</b></p><ul><li>
Trade certification in plumbing</li><li><b>
3&ndash;5 years</b> experience</li><li>
Knowledge of water &amp; Sewerage systems and sanitation in a typical resort hotel or Hotels in nature</li><li>
Hands-on welding of Copper piping</li><li>
Hands-on Welding of PPR piping</li><li>
Hands-on welding of HDPE Piping</li><li>
Hands-on Welding of MS materials / Piping</li></ul><p></p><p><br>
 <b>Installation &amp; Maintenance</b></p><ul><li>
Install, assemble, and maintain pipes, fittings, valves, drainage systems, and fixtures (sinks, toilets, water heaters, etc.).</li><li>
Read and interpret blueprints, drawings, and plumbing specifications.</li><li>
Perform routine inspections and preventive maintenance of plumbing systems.</li><li>
Repair leaks, blockages, and damaged components promptly.</li></ul><p><b>
Troubleshooting &amp; Repairs</b></p><ul><li>
Diagnose plumbing issues using appropriate tools and techniques.</li><li>
Replace defective components such as washers, gaskets, and seals.</li><li>
Conduct pressure tests to identify leaks and ensure system integrity.</li><li>
Respond to emergency plumbing situations (pipe bursts, flooding, drainage failures).</li></ul><p><b>
System Efficiency &amp; Upkeep</b></p><ul><li>
Ensure optimal functioning of water supply and wastewater systems.</li><li>
Monitor and maintain pumps, water tanks, and related equipment.</li><li>
Maintain cleanliness of work areas and plumbing shafts.</li><li>
Support water conservation initiatives and efficient usage practices.</li></ul><p><b>
Tools &amp; Equipment Handling</b></p><ul><li>
Use and maintain plumbing tools (pipe cutters, wrenches, threading machines, drain cleaning equipment).</li><li>
Ensure proper storage and upkeep of tools and materials.</li><li>
Report faulty tools or equipment for maintenance or replacement.</li></ul><p><b>
Health, Safety &amp; Environmental Responsibilities</b></p><p><b>
Occupational Health</b></p><ul><li>
Handle exposure to wastewater, sewage, and potentially harmful bacteria using proper hygiene practices.</li><li>
Use Personal Protective Equipment (PPE): gloves, masks, safety goggles, and protective clothing.</li><li>
Follow sanitation and disinfection procedures after handling contaminated materials.</li><li>
Be aware of risks from confined spaces and ensure proper ventilation.</li></ul><p><b>
Safety Compliance</b></p><ul><li>
Adhere strictly to workplace safety policies and plumbing codes.</li><li>
Ensure safe handling of pressurized systems and hot water lines.</li><li>
Prevent slips, trips, and falls by maintaining safe work conditions.</li><li>
Follow lockout/tagout procedures when working on plumbing systems connected to machinery.</li></ul><p><b>
Environmental Practices</b></p><ul><li>
Ensure proper disposal of waste materials and wastewater.</li><li>
Prevent water leakage and wastage.</li><li>
Support sustainable water management practices.</li><li>
Avoid contamination of clean water systems.</li></ul><p><b>
Appraisal &amp; Performance Evaluation Norms</b></p><p>
Performance will be assessed based on:</p><ul><li><b>
Quality of Work:</b> Accuracy and durability of installations and repairs.</li><li><b>
Response Time:</b> Efficiency in addressing routine and emergency issues.</li><li><b>
Preventive Maintenance:</b> Effectiveness in reducing breakdowns.</li><li><b>
Safety Compliance:</b> Adherence to safety and hygiene standards.</li><li><b>
Resource Utilization:</b> Efficient use of materials and tools.</li><li><b>
Team Collaboration:</b> Coordination with other maintenance staff and departments.</li><li><b>
Reliability:</b> Attendance, punctuality, and accountability.</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Engineering Technician (Plumber)

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>OUR PURPOSE AND CULTURE</b></h2><p><br>
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.</p><p>
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.</p><h2 class="jobSectionHeader"><b><br>
THE TEAM</b></h2><p>
You will be part of our Front Office team&mdash;an energetic, guest-focused group committed to creating seamless arrivals, departures, and memorable interactions throughout the guest journey. You will report directly to the Front Office Supervisor and collaborate closely with Concierge, Housekeeping, Guest Relations, and Bell Services to ensure a consistent and exceptional level of hospitality.</p><h2 class="jobSectionHeader"><b><br>
YOUR ROLE</b></h2><p>
As a Front Desk Agent, you will be the welcoming face of the hotel and a key ambassador of Rosewood&rsquo;s service philosophy. You will ensure every guest experience is smooth, personalized, and memorable&mdash;from check-in to check-out. By managing reservation accuracy, guest accounts, inquiries, and problem resolution with grace and professionalism, you will play a central role in elevating the overall guest journey and supporting the Front Office operation in achieving its service and operational goals.</p><h2 class="jobSectionHeader"><b><br>
HOW YOU&rsquo;LL MAKE THE PLACE</b></h2><br>
<p></p><ul><li>
Deliver warm, efficient guest check-ins and check-outs while following all service standards.</li><li>
Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times.</li><li>
Resolve guest complaints professionally and effectively, ensuring complete guest satisfaction.</li><li>
Maintain accurate guest accounts, process payments, and adhere to all cashiering procedures.</li><li>
Communicate guest information, special requests, and VIP details to relevant departments.</li><li>
Manage room assignments, reservation updates, and daily status reports with accuracy and attention to detail.</li></ul><h2 class="jobSectionHeader"><b><br>
COULD THIS BE YOU?</b></h2><br>
<p></p><ul><li>
You bring previous experience as a Front Desk Agent or in a similar guest-facing role.</li><li>
You have strong attention to detail and the ability to work with speed, accuracy, and good judgment&mdash;especially under pressure.</li><li>
You are confident using property management systems and comfortable accessing and inputting information quickly.</li><li>
You excel in communication, with the ability to speak, read, and write English fluently; additional languages are a plus.</li><li>
You work well both independently and as part of a cohesive team, always upholding confidentiality and professionalism.</li><li>
You are adaptable, organized, and able to remain calm while delivering exceptional service to guests from around the world.</li></ul><h2 class="jobSectionHeader"><b><br>
OUR COMMITMENT TO YOU</b></h2><p><br>
At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.</p></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</p></div></div></div></div></div></div>

Guest Service Associate - Front Desk (Arabic Speaker)

Job Summary
<br><br>
The Explorers Associate is responsible for creating a fun, safe, engaging, and welcoming environment for children attending the Kids Club. The role involves organizing and leading age-appropriate activities, ensuring children’s safety and well-being, and delivering memorable experiences aligned with ultra-luxury hospitality standards.
<br><br>
Key Responsibilities
<br><ul>
<li>Supervise and engage children during indoor and outdoor activities.</li>
<li>Organize and lead creative, educational, and recreational activities including arts & crafts, dance, games, storytelling, and themed events.</li>
<li>Ensure the safety, hygiene, and well-being of all children at all times.</li>
<li>Maintain positive communication with parents and guests in a professional and courteous manner.</li>
<li>Assist in preparing daily activity schedules and activity setups.</li>
<li>Encourage children’s participation while promoting positive behavior and teamwork.</li>
<li>Maintain cleanliness and organization of the Kids Club area and materials.</li>
<li>Follow all Kids Club policies, procedures, and health & safety standards.</li>
<li>Support special events, birthday celebrations, and seasonal activities when required.</li>
</ul>
Requirements & Qualifications
<br><ul>
<li>Minimum 1 year of experience in childcare, Kids Club operations, nursery, education, recreation, or a related field.</li>
<li>Passion for working with children and creating engaging experiences.</li>
<li>Skills in arts & crafts and dance activities are required.</li>
<li>Energetic, creative, motivated, and positive personality.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>English language is mandatory; additional languages are considered a plus.</li>
<li>Ability to work in a multicultural environment.</li>
<li>Strong teamwork and guest service skills.</li>
<li>Female candidates preferred.</li>
</ul>
Preferred Skills
<br><ul>
<li>Background in hospitality or luxury resort Kids Club operations.</li>
<li>First Aid or CPR certification is an advantage.</li>
<li>Ability to handle children of different age groups with patience and care.</li>
</ul>


Explorers Associate

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Engineering
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>OVERVIEW</b></p><p>
At <b>Rosewood Red Sea</b> an ultra-luxury hospitality environment, the Engineering Manager represents the frontline of technical excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine maintenance, requiring agility, precision, and a service-driven mindset to uphold <b>Rosewood&rsquo;s A Sense of Place philosophy</b> comfort, safety, and sophistication.</p><p>
Operating at the intersection of engineering and guest experience, the Engineering Manager brings responsiveness, technical mastery, and initiative&mdash;often acting independently, resolving complex issues in real time, and contributing ideas that enhance operational performance. Through hands-on expertise and proactive engagement, the role reinforces a seamless, elevated environment that distinguishes luxury hospitality from conventional operations.</p><p></p><p><b><br>
JOB RESPONSIBILITIES</b></p><p><b>
1. Operational Excellence &amp; System Management</b></p><ul><li>
Ensure continuous operation of all hotel systems including:<ul><li>
HVAC, electrical, plumbing, fire &amp; life safety, and ELV systems</li></ul></li><li>
Monitor plant equipment (chillers, boilers, pumps, generators) to ensure <b>optimal efficiency and reliability</b></li><li>
Perform routine inspections, technical rounds, and log all operational parameters</li><li>
Maintain readiness of <b>standby systems and emergency equipment</b></li><li>
Ensure uninterrupted utilities like power, ventilation, and water across the hotel</li></ul><p><b>
2. Guest Response &amp; Service Integration</b></p><ul><li>
Respond immediately to <b>guest maintenance requests</b> with professionalism and minimal disruption</li><li>
Diagnose and resolve in-room and public area issues efficiently</li><li>
Engage with guests when required, ensuring resolution aligns with <b>luxury service expectations</b></li></ul><p><b>
3. Preventive &amp; Corrective Maintenance</b></p><ul><li>
Execute preventive maintenance programs across all equipment and systems</li><li>
Troubleshoot and repair:<ul><li>
Electrical systems</li><li>
HVAC and refrigeration</li><li>
Plumbing and mechanical systems</li></ul></li><li>
Carry out minor civil works (painting, carpentry, finishing)</li><li>
Multi-skilled in maintenance across MEP systems and general building works</li></ul><p><b>
4. Emergency Response &amp; On-Call Duties</b></p><ul><li>
Act as <b>first responder for all technical emergencies</b>, including:<ul><li>
Power failure</li><li>
Fire system activation</li><li>
Water leakage / flooding</li></ul></li><li>
Participate actively in the <b>Emergency Response Team (ERT)</b></li><li>
Remain available beyond shifts for urgent breakdowns when required</li><li>
Execute safe isolation procedures (Lockout/Tagout)</li></ul><p><b>
5. Health, Hygiene &amp; HACCP Compliance</b></p><ul><li>
Ensure all engineering systems in <b>kitchens, food preparation, and storage areas</b> comply with <b>HACCP standards</b></li><li>
Maintain hygiene-focused systems such as:<ul><li>
Kitchen ventilation &amp; exhaust (grease control, airflow balance)</li><li>
Drainage and waste water systems</li><li>
Cold room temperature stability</li></ul></li><li>
Support Food Safety teams during audits and inspections</li><li>
Ensure no engineering-related risk to food safety or hygiene standards</li></ul><p></p><p><b><br>
6. Shift Ownership &amp; Reporting</b></p><ul><li>
Take full responsibility of engineering operations during assigned shift</li><li>
Maintain accurate:<ul><li>
Logbooks</li><li>
Incident reports</li><li>
Shift handover documentation</li></ul></li><li>
Communicate critical issues clearly to the next shift and supervisors</li><li>
Daily activity reporting and cross-shift communication are essential</li></ul><p><b>
7. Technical Expertise &amp; Multi-Skilling</b></p><ul><li>
Demonstrate strong working knowledge across:<ul><li>
Electrical systems</li><li>
HVAC &amp; refrigeration</li><li>
Plumbing</li><li>
BMS (Building Management Systems)</li></ul></li><li>
Read and interpret <b>technical drawings, schematics, and manuals</b></li><li>
Operate and calibrate gauges, meters, and control systems</li><li>
Advanced troubleshooting and multi-disciplinary skills are expected</li></ul><p><b>
8. Inventory &amp; Resource Control</b></p><ul><li>
Monitor spare parts and consumables</li><li>
Initiate requisitions to maintain operational readiness</li><li>
Ensure proper handling and storage of tools and materials</li></ul><p><b>
9. Safety, Compliance &amp; Standards</b></p><ul><li>
Adhere strictly to:<ul><li>
Safety procedures</li><li>
Fire and life safety standards</li><li>
Local authority regulations</li></ul></li><li>
Identify and report hazards, risks, and non-compliance issues</li><li>
Ensure proper use of PPE and safe work practices</li></ul><p><b>
10. Team Collaboration &amp; Informal Leadership</b></p><ul><li>
Coordinate with other departments to minimize operational disruption</li><li>
Support and guide junior technicians when required</li><li>
Contribute to a culture of accountability, responsiveness, and precision</li></ul><p><b>
11. Continuous Improvement &amp; Innovation</b></p><ul><li>
Identify opportunities to improve:<ul><li>
System efficiency</li><li>
Energy consumption</li><li>
Maintenance practices</li></ul></li><li>
Participate in demonstrations, technical briefings, and cross-department initiatives</li><li>
Suggest and implement practical improvements that enhance guest comfort and operational reliability</li></ul><p></p><p><b><br>
QUALIFICATIONS &amp; EXPERIENCE</b></p><p><b>
Education</b></p><ul><li>
Diploma or Degree in:<ul><li>
Mechanical / Electrical / Building Services Engineering<br>
<i>(Technical certification or vocational training accepted in luxury hospitality environments)</i></li></ul></li></ul><p><b>
Experience</b></p><ul><li>
Minimum <b>3&ndash;6 years</b> in engineering or maintenance operations</li><li>
Prior experience in <b>5-star hotel or luxury property preferred</b></li><li>
Exposure to:<ul><li>
Plant room operations</li><li>
Guestroom maintenance</li><li>
BMS systems</li></ul></li></ul><p><b>
Technical Skills</b></p><ul><li>
Strong troubleshooting capability across MEP systems</li><li>
Knowledge of:<ul><li>
Preventive maintenance systems</li><li>
Energy management practices</li><li>
Building automation systems (BMS)</li></ul></li><li>
Ability to read and interpret technical drawings and manuals</li></ul><p><b>
Communication &amp; Language</b></p><ul><li>
Strong <b>verbal and written communication skills</b></li><li>
Ability to:<ul><li>
Interact professionally with guests</li><li>
Prepare reports and logs accurately</li></ul></li><li>
Fluency in <b>English (mandatory)</b></li><li>
Arabic or additional languages preferred in Middle East operations</li></ul><p><b>
Behavioral Competencies</b></p><ul><li>
High level of <b>responsiveness and accountability</b></li><li>
Ability to work independently under pressure</li><li>
Strong problem-solving and decision-making skills</li><li>
Detail-oriented with a proactive mindset</li></ul><p><b>
Training &amp; Development Capability</b></p><ul><li>
Ability to share technical knowledge with peers</li><li>
Participate in training sessions and safety drills</li><li>
Support onboarding of new technicians</li></ul><p><b>
Health, Safety &amp; Compliance Knowledge</b></p><ul><li>
Understanding of:<ul><li>
HACCP requirements (engineering-related aspects)</li><li>
Fire and life safety systems</li><li>
Safe work practices and risk assessments</li></ul></li></ul><p><b>
Other Requirements</b></p><ul><li>
Flexibility to work shifts, weekends, and holidays</li><li>
Physically capable of handling engineering tasks</li></ul><p>
Willingness to be <b>on-call and respond to emergencies at any time</b></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Duty Engineer

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>OVERVIEW</b></p><p></p><p><br>
At Rosewood Red Sea, the Manager for Events &amp; Gallery leads refined social, private, cultural and event-driven Food and Beverage experiences across the resort&rsquo;s gallery, event and special function spaces.</p><p>
This opportunity requires a detail-driven operator with experience in luxury events, private dining, VIP functions, high-end banqueting or gallery-style hospitality, with the ability to combine operational precision with warm and personalized service.</p><p>
The successful candidate will ensure that each event or dining moment is prepared with accuracy, delivered with elegance and aligned with Rosewood&rsquo;s ultra-luxury service standards.</p><p></p><p><b><br>
KEY RESPONSIBILITIES</b></p><p></p><ul><li><br>
 Lead assigned event, gallery and private dining operations in line with Rosewood, Forbes and LQA standards.</li><li> Maintain detailed operational preparation for events, including setup, service flow, staffing, guest requirements and timing.</li><li> Coordinate closely with Events, Culinary, Beverage, Stewarding, Engineering and other supporting departments.</li><li> Review event orders, guest profiles, VIP requirements, dietary needs and special arrangements before execution.</li><li> Maintain consistency of service sequence, presentation, ambiance and guest engagement during events and private dining experiences.</li><li> Conduct pre-event briefings and operational walkthroughs to ensure complete readiness.</li><li> Handle guest feedback and service recovery with professionalism, discretion and immediate follow-up.</li><li> Maintain control of operating equipment, furniture, linen, collateral, menus, displays and event presentation standards.</li><li> Support revenue awareness through premium offerings, upselling opportunities and careful control of resources.</li><li> Train and coach associates on event service, private dining etiquette, VIP handling and attention to detail.</li></ul><p></p><p><b><br>
QUALIFICATIONS &amp; EXPERIENCE</b></p><p></p><ul><li><br>
 Minimum 3 to 5 years of Food and Beverage experience, including management experience in luxury hotels, resorts, events or private dining operations.</li><li> Strong experience in luxury events, high-end banqueting, private dining, gallery-style service or VIP hospitality.</li><li> Excellent organizational skills with the ability to manage detailed preparation and precise execution.</li><li> Strong understanding of event orders, service flow, staffing plans, setup standards and interdepartmental coordination.</li><li> Ability to manage high-profile guests, private functions and sensitive service situations with discretion.</li><li> Strong leadership and communication skills with a hands-on operational style.</li><li> Commercial awareness with understanding of revenue, cost control, equipment management and resource planning.</li><li> Pre-opening or ultra-luxury resort experience is highly preferred.</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Manager - Events & Gallery

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