Urwah Admin

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Washington, DC
</div></div><div><div>Hiring Entity
</div><div>Rosewood Washington D.C.
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Rosewood Washington, D.C. is looking for a Sales Coordinator to join our team! Nestled in the heart of historic Georgetown, our property blends timeless elegance with modern luxury, and our passionate team is committed to delivering intuitive, heartfelt service that reflects the spirit of Relationship Hospitality.</div><div></div><div><b><br>
Hourly Rate: </b>$27.00</div><div></div><div><b><br>
OVERVIEW/BASIC FUNCTION:</b></div><div>
Responsible for the coordination and smooth running of all aspects and functions of the Sales &amp; Marketing Department in accordance with Rosewood standards. Acts as the lead communication touch point for both internal and external customers. Acts as a support function for Director of Sales and Sales Managers. This position administratively supports all functions of the Sales Department including coordination of all aspects and functions related to rooms reservations and programs booked in accordance with and to Rosewood standards.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><ul><li>
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li><li>
Maintain complete knowledge of hotel operations and rooms.</li><li>
Understand all packages/ promotions/ availability and partnerships.</li><li>
Have complete familiarity with Rosewood, (brand positioning and core values) and its properties.</li><li>
Be able to conduct site tours of the property and townhouses.</li><li>
Perform all administrative duties in a tidy, organized manner and maintain offices in an orderly environment.</li><li>
Assist and support sales managers in preparing for sales trips and daily activities such as proposals, contracts, etc.</li><li>
Answer all sales and catering telephone inquiries in a pleasant, courteous, and professional manner and ensure that all pertinent information is noted accurately and legibly and quickly communicated to the appropriate manager.</li><li>
Maintain complete knowledge of clients&rsquo; requirements for in-house groups.</li><li>
Monitor and handle guest complaints and ensure guest satisfaction.</li><li>
Work with other departments, Sales, Finance and Operations to ensure successful handling of group and event business and timely collection of bills.</li><li>
Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint</li><li>
Check storage areas for proper supplies necessary to perform all daily tasks and order supplies on regular basis.</li><li>
Process all purchase orders and special requests.</li><li>
Use Salesforce (Delphi DFC) to create/update accounts or contacts within an account, create new group bookings, revise existing group &amp; catering bookings, merge group &amp; catering contracts and adjust clauses, as necessary.</li><li>
Ensure that all entries in Salesforce (Delphi DFC) are accurate including setting up a file trace system for each booking.</li><li>
Weekly update GRC for scheduled meeting.</li><li>
Run resume and pre-con meetings with clients and hotel in conjunction with Operations and Sales Managers as required.</li></ul><div><b>
Events Tasks:</b></div><ul><li>
Build and maintain Events and Groups in SFDC and Opera - load notes and traces into PMS for all group guests.</li><li>
Regular review of SFDC events to ensure prospect events are up to date</li><li>
Retrieve and organize BEOs according to departmental standards; make note of changes as received from Catering and post function sheets for the next 7 days.</li><li>
Prepare BEOs and distribute to F&amp;B team</li><li>
Meet event hosts prior to function, make introduction and ensure that all arrangements are agreeable.</li><li>
Communicate all last-minute changes, additions, and cancellations of events to hotel.</li><li>
Provide prompt, courteous, and efficient handling of all requests for events and information.</li><li>
Issue weekly 30-day future catering reports</li><li>
Conduct weekly BEO meetings with F&amp;B Team, MD, and Front Office</li><li>
Obtain and track all advance deposits and payments accurately.</li><li>
Month-end reports tracking.</li><li>
Requisition linens/skirting and other items required for the event based on communication from F&amp;B team</li><li>
All other duties as required.</li><li>This list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates.</li></ul><div></div><div><b><br>
QUALIFICATIONS:</b></div><ul><li><b>
Experience</b>: Preferred 1-2 years&rsquo; operational or administrative experience for a luxury or ultra-luxury hotel/resort. Preferred work experience to be in the Sales, Marketing, Reservations, Catering.</li><li><b>
Education</b>: High school diploma or equivalent education required. Bachelor&rsquo;s Degree or an equivalent degree in Hotel Management preferred.</li><li><b>
General Skills</b>: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li><b>
Technical Skills</b>: Advanced math skills; ability to produce complex reports using room data and Microsoft Excel. Knowledge of accommodating room capacities; knowledge of all styles of room set-ups, standard equipment involved and proper handling of such; knowledge of organizing set-up requirements from information on Resumes and BEOs; knowledge of staffing guidelines/requirements to set-up, turn and break-down function spaces; familiarity with cost controls; ability to ascertain departmental training needs and provide such training; ability to direct performance of staff and follow up with corrections when needed.</li><li><b>
Language</b>: Required to speak, read, and write English, with fluency in other languages preferred.</li><li><b>
Physical Requirements</b>: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li><b>
Systems Knowledge</b>: Previous Opera and Salesforce (Delphi DFC) systems experience is preferred. Proficient with Windows Office, Excel, Outlook, Powerpoint, Publisher. Ability to trouble shoot reservations and systems issues.</li><li><b>
Schedule</b>: Flexible availability is required for this position to include days, evenings, weekends, and holidays.</li><li><b>
Licenses &amp; Certifications</b>: None required.</li></ul><p></p><div><b><br>
COMPETITIVE BENEFITS:</b></div><ul><li>
Medical, Dental, Vision Benefits from United Healthcare</li><li>
Competitive Pay Rates</li><li>
401k Plan and after 1 year up to 3% Match</li><li>
Paid Time Off (Vacation, Holidays, Sick and more)</li><li>
Complimentary Room Nights- up to 12 per year</li><li>
Restaurant Discount- 50% off F&amp;B</li><li>
Complimentary Meal during your shift</li><li>
Life Insurance and AD&amp;D</li><li>
Complimentary Short-Term Disability</li><li>
Long-Term Disability</li><li>
Pre-tax commuter benefits</li><li>
Flexible schedules</li><li>
Tuition Reimbursement up to $500 per year after 1 year of service</li><li>
A clear career pathway - career advancement opportunities</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Brilliantly positioned in the heart of Georgetown along the historic C&amp;O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation&rsquo;s capital. The hotel&rsquo;s 55 rooms, including 12 suites and 6 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.</p></div></div></div></div></div></div>

Sales Coordinator

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Montecito, CA
</div></div><div><div>Hiring Entity
</div><div>Rosewood Miramar Beach
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Part-time
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.</p><p>
Rosewood Miramar Beach, a Rosewood Hotel and The Manor Bar, is looking for an exceptional and extraordinary Host. The Host is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the restaurant in developing relationships with the guests.</p><p></p><p><b><br>
Essential Duties and Responsibilities:</b></p><div><ul><li>
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>
Ensure that standards are maintained at a superior level on a daily basis.</li><li>
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.</li><li>
Greet all restaurant guests, be knowledgeable about the area and provide information when asked.</li><li>
Receive incoming calls, accurately book reservations for guests.</li><li>
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.</li><li>
Maintain complete knowledge of all menu items, prices, and preparation method/time</li><li>
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.</li><li>
Maintain complete knowledge of VIPs as determined by Hotel &amp; Residents.</li><li>
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li><li>
Maintain complete knowledge of P.O.S. and manual systems.</li><li>
Complete opening side duties as assigned:<div><div><ul><li>
Check quality and amount of all restaurant stock and supplies using checklist.</li><li>
Fold napkins.</li><li>
Requisition all necessary supplies and transport from storeroom to restaurant.</li><li>
Set tables according to service standards</li><li>
Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.</li><li>
Ensure a sufficient supply of all silverware, glassware and chinaware for service.</li><li>
Prepare some cold food items (including cereals, fruits parfaits, nuts)</li><li>
Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.</li><li>
Set up side station with supplies and equipment.</li><li>
Set up and check all equipment needed for table side service (including burner, carving trolley)</li></ul></div></div></li></ul></div><ul><li>
Follow up on special arrangements to ensure compliance with such.</li><li>
Communicate any meal requirements and special requests to the servers and kitchen.</li><li>
Check storage areas for proper supplies, organization and cleanliness.</li><li>
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Handle guest complaints following the six-step procedure and ensuring guest satisfaction.</li><li>
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.</li><li>
Adhere to payment, cash handling and credit policies/procedures.</li><li>
Collect and report tips at the end of the assigned shift.</li><li>
Complete closing side duties:</li></ul><div><div><div><ul><li>
Properly store all reusable goods.</li><li>
Breakdown all goods as specified in departmental standards.</li><li>
Clean all equipment as assigned in the side duties.</li><li>
Restock items for next service.</li><li>
Marry and stock all condiments.</li></ul></div></div></div><div><ul><li>
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.</li><li>
All other duties as required.</li></ul></div><p></p><p><b><br>
Confidentiality:</b> While working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><p><b>
General Skills:</b> Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</p><p><b>
Technical Skills:</b></p><div><ul><li>
Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders.</li><li>
Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy and sometimes close conditions.</li><li>
Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met.</li><li>
Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions.</li><li>
Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team.</li></ul></div><p></p><p><b><br>
Language:</b><b> </b>Required to speak, read and write English, with fluency in other languages preferred.</p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li>
Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.</li></ul><p></p><p><b><br>
Qualifications:</b></p><div><ul><li>
High School Diploma or an equivalent combination of education and work-related experience.</li><li>
Must have a current and valid Food Handler Certification.</li><li>
Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.</li><li>
Minimum 21 years of age to pour alcoholic beverages.</li></ul><p></p><p><b><br>
Experience:</b></p><div><ul><li>
Minimum two years&rsquo; experience in restaurant service.</li><li>
Hotel operational exposure (i.e. F&amp;B) preferred</li><li>
Experience with a luxury or ultra-luxury property or brand preferred</li></ul></div></div><p></p><p><br>
The pay scale for this position is between $19.07 and $19.57/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is located in Santa Barbara&rsquo;s picturesque Montecito community. The 16 acre residential-style estate is designed with style, grace and glamour featuring 161 ultra-luxury guest-rooms and suites, including beachfront accommodations, a collection of signature suites and multi-bedroom bungalows. Amenities include Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its beachfront restaurant, al fresco beach bar, sophisticated cocktail lounge, casual poolside dining experience and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square-feet, includes the Chandelier Ballroom with over 6,500-square-feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style&trade; service makes Rosewood Miramar Beach the perfect destination for celebrating life&rsquo;s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.</p></div></div></div></div></div></div>

The Manor Bar - Seasonal Host

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Others
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><p>
Reporting to the Residences Lounge Supervisor, the Residences Lounge Associate is responsible for all aspects of guest service in the daily operation of the Residences Lounge, always ensuring the highest levels of guest satisfaction.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><ul><li>
Learn all menus, this includes cocktail menus, wine lists and daily specials from the assigned Lounge for all meal periods. Have a thorough knowledge and understanding of all food and beverage items on the menu with the ability to recommend Food and Beverage combinations and up sell alternatives.</li><li>
Verify that menus are well maintained.</li><li>
Ensures that minimum brand standards have been implemented.</li><li>
Ensures that all the Food and Beverage Essentials are implemented.</li><li>
Responds to the results of the consumer audit and ensures that the relevant changes are implemented.</li><li>
Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the Residences and the satisfaction of Residents.</li><li>
Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.</li><li>
Maintains par stocks of all equipment and guest supplies as required.</li><li>
Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.</li><li>
Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.</li><li>
Clears and resets counters or tables at conclusion of each course.</li><li>
Fully conversant with all aspects of the Micros System.</li><li>
Computes bill and accepts payment.</li><li>
Performs the function of cashier as required.</li><li>
Verifies cash received ensuring only genuine money been collected.</li><li>
Verifies all credit cards presented by guest before to validity of the card.</li><li>
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.</li><li>
Ensures the delivery of brand promise and always provides exceptional guest service.</li><li>
Provides excellent service to associate in other departments as appropriate.</li><li>
Handles all guest and associate complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.</li><li>
Maintains positive guest and associate interactions with good working relationships.</li><li>
Establishes a rapport with guests maintaining good customer relationships.</li><li>
Attend on time training sessions and meetings as and when required such as LQA, FORBES, Sequence of service trainings, etc.</li><li>
Ensure effective, prompt, and intuitive service by performing in the LQA, FORBES and brand standards.</li><li>
Make sure the Residences Lounge always appears clean and restful, orderly, and dignified.</li>
Adhere to the SOPs to ensure consistent and high-quality service.<br>
<li>
</li></ul><p></p><br>
<p><b>Standard Responsibilities</b></p><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Ensure highest standards of personal presentation and grooming.</li><li>
Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.</li><li>
Help the guest in every way possible from a simple question to an unusual request, as long as it is ethical, legal, and moral.</li><li>
Memorize all the habits/dietary/preferences of the Residences Lounge guests and inform the Supervisor to update the guest&rsquo;s profile.</li><li>
Proactively make recommendations to guests for food and upsell beverage items.</li><li>
Establish a professional rapport with guests maintaining good customer relationships.</li>
Assist the Residences Butlers team when required, helping with the setup of the Residences and assisting with Residents' requests.<br>
<li>
</li></ul><p></p><br>
<p><b>Confidentiality</b></p><ul><li>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated. Health &amp; Safety</li><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li>
Regulations</li><li>
Risk Assessments for your department</li>
Hotel Fire &amp; Bomb Procedures<br>
<li>
</li></ul><p></p><br>
<p><b>Other</b></p><p>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</p><p>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Residence Lounge Associate

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Menlo Park, CA
</div></div><div><div>Hiring Entity
</div><div>Rosewood Sand Hill
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div></div><div></div><div><div><div><div><div><b><br>
Job Description</b></div><p>
The Lead Practitioner Role is a key cultural and operational leader within Asaya Spa. This role supports practitioner development, service excellence, and guest experience while partnering closely with spa leadership to ensure every touchpoint reflects the Rosewood commitment to luxury and care.</p><p>
Candidates must hold and maintain a <b>current massage, esthetics and/or nail technician license</b> (dual licensure preferred).</p><div><b>
Key Responsibilities</b></div><ul><li><p>
Inspire and cultivate a service-driven spa culture while supporting hiring needs.</p></li><li><p>
Oversee daily operations, including but not limited to inventory, training schedules, treatment menu curation, service quality assurance, practitioner scheduling and service flow.</p></li><li>
Lead onboarding, and coaching of practitioners.</li><li><p>
Foster a positive, service-driven spa culture aligned with Forbes standards. Support spa leadership with outreach and marketing initiatives to grow spa awareness.</p></li><li><p>
Welcome and orient guests to spa amenities and offerings</p></li><li><p>
Provide clear, engaging descriptions of treatments, packages, and programming.</p></li><li><p>
Promote spa services, retail, and seasonal experiences</p></li><li><p>
Address guest inquiries and concerns with professionalism and care</p></li><li><p>
Ensure a clean, safe, and well-organized spa environment through active oversight, CA Massage Council, Board of Barbering and Forbes Standards.</p></li></ul><div><b>
General Skills</b></div><p>
</p><ul><li><p>
Demonstrates <b>precision, efficiency, and attention to detail</b> while maintaining a calm, composed presence as the lead for practitioners.</p></li><li><p>
Exercises <b>sound judgment</b> in problem-solving and works effectively with minimal supervision in partnership with spa leadership.</p></li><li><p>
Coach and guide practitioners on how to anticipate guest needs, consistently delivers <b>exceptional, personalized service</b> while maintaining confidentiality.</p></li><li><p>
Communicates with <b>clarity and warmth</b>, supported by strong listening skills and working knowledge of basic technology.</p></li><li><p>
Brings a <b>positive, service-driven attitude</b> and thrives in a collaborative, team-oriented environment.</p></li></ul><div><b>
Technical Skills</b></div><ul><li><p>
Trained and practice Swedish, sports, deep tissue, hot stone, reflexology, aromatherapy, cupping and lymphatic drainage massage.</p></li><li><p>
Proficient in advanced <b>facial treatments</b>, including, but not limited to microdermabrasion, nano-pen infusions, chemical peels, LED therapies, radiofrequency, microcurrent, dermaplaning, specialized facial massage techniques (Gua Sha, lymphatic drainage), current facial technology and in-depth skin analysis for customized, high-demand treatments.</p></li><li><p>
Experienced in <b>body treatments and rituals</b>, including exfoliating scrubs, wraps, and additional seasonal spa experiences.</p></li><li><p>
Knowledgeable in <b>professional skincare lines</b> with the ability to recommend products that support long-term skin health and high retail sales.</p></li><li><p><b>
Fluent in English</b> (spoken and written); additional languages a plus.</p></li><li><p>
Meets the <b>physical demands</b> of a spa environment, including lifting up to 50 lbs., extended standing, bending, reaching, and maintaining clear communication with guests and colleagues.</p></li></ul><p><b>
Licenses &amp; Certifications:</b> Must hold a current California Board of Barbering and Cosmetology Esthetician license; dual licensure in Nail Technology or Massage Therapy is preferred but not required.</p><p></p><p><i><br>
Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p></p><p><b><br>
Pay: </b>The pay range for this position is between $18.78 and $ 20.87 per hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel luxury experience, location, and education.</p></div></div></div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests.</p><p>
Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa&reg;, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.</p></div></div></div></div></div></div>

Lead Esthetician

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Engineering
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
Perform a variety of clerical duties ensuring orderly and timely delivery of materials from vendors; assist in negotiating non-complex contractual arrangements between the Hotel and selected vendors by the Director of Engineering. Perform a variety of clerical and manual tasks involved in maintaining inventory controls to include receiving, verifying and issuing various supplies, materials and equipment</p><p></p><p><b><br>
RESPONSIBILITIES:</b></p><p></p><ul><li><br>
 Receive and unpack shipments and verify contents against purchase orders and invoices; record receiving reports on merchandise; prepare reports concerning shortages and damaged materials received; record receipt and pricing information on inventory records.</li><li> Write issue tickets when required; record stock issued from stock issue tickets on appropriate inventory records; record stock issue ticket information into computer Inspect all invoices and receiving reports to determine if quantity ordered matches quantity received; review prices, f.o.b. points and payment terms to ensure agreement with purchase order and dispose of discrepancies. 6. At month end an accrual list id developed for only received items and services and submitted to accounting</li><li> Maintain interface with vendors to ensure the procurement of high-quality merchandise, expedient delivery, and dependable service at optimum price, referring problems involving deliveries or invoices to the buyer for resolution.</li><li> Assist in negotiating non-complex contractual arrangements between the Engineering Department and selected vendors; place purchases orders and handle in accordance with accounting practices of the hotel.</li><li> Assist in analyses of markets to determine vendor sources and product availability; keep abreast of market fluctuations affecting prices; inform purchaser of new product development.</li><li> Operates computer for monitoring and maintaining the parts inventory control record system; maintains bar coding on all parts and part bins using available inventory software if applicable.</li><li> Prepare and process various forms involving change orders, exception reports, bid requests, and other buying procedures; price requisitions as required.</li><li> Perform secretarial work to assist and relieve supervisor of clerical duties; take and transcribe dictation, screen mail and compose correspondence based on general instruction.</li><li> Maintain clean and orderly conditions in assigned work area.</li><li> Assist Director of Engineering in preparing administrative reports, budgets, etc. as required.</li><li> Effectively communicates with associates in verbal or written form, listens and observes to ensure compression and keeps associates well informed.</li><li> Participate in departmental and hotel problem solving teams during weekly and monthly core meetings</li><li> Screen and route mail and documents; determine which to respond to or which to bring to Director's attention based on content of communication and broad knowledge of departmental programs and activities.</li><li> Contact persons outside of the engineering department when appropriate, such as vendors, ladies &amp; gentleman to obtain information.</li><li> Organize and maintain divisional or departmental files of records, reports and correspondence required for reference and efficient operation of division or department; maintain up-to-date management and procedural manuals, directives and related records; interpret new directives, policies and regulations and inform appropriate personnel of changes.</li><li> Assist in preparing complex reports and proposals requiring the identification of sources, compilation, analysis and evaluation of data.</li><li> Review reports received for supervisor; check and compare with source documents and bring significant items, changes, errors or omissions to the attention of the supervisor.</li><li> Assist in the preparation of complex and diversified departmental or divisional budgets making recommendations and projections based on knowledge of program activities and departmental operations.</li><li> Compose letters and statements independently requiring interpretation and application of departmental policies, procedures, rules and regulations.</li><li> Schedule and coordinate arrangements for seminars and conferences and establish appointments, meetings and speaking engagements for the Director; attend meetings to take minutes, provide information and serve as a resource person; interview callers; answer questions concerning departmental activities and transmit instructions and/or information to and from associates members; serve as liaison with administrative personnel and external agencies concerning Engineer Department policies and procedures.</li><li> Greet callers and assist them with general problems or complaints.</li><li> Advise every engineer lady &amp; gentlemen in the department; make and assign work assignments and review work for accuracy and completeness.</li><li> Assign Preventive Maintenance Work Orders and review work for accuracy and completeness.</li><li> Successfully complete Training Certification Process and review all departmental safety information (i.e. MSDS's), practice emergency procedures in compliance with hotel company standards. Reacts and assist in hotel emergency situation as needed.</li><li> Understand and practice hotel emergency fire procedures.</li><li> Offer lateral service to internal /external customer when available.</li><li> Before end of shift check with co- workers to see if they need additional assistance.</li><li> Learn, understand, and energize the Rosewood Philosophy and Standards.</li><li> Prepare the duty roster for the Engineering department based on the availability of the engineers.</li><li> Revise the Oasys record.</li><li> Maintain and update records for Annual Leave and Public Holidays within the department.</li><li> Ensure the daily Banquet Event Order (BEO) is updated in the BMS office.</li><li> Weekly updates to the Ladder checklist in collaboration with the engineering team.</li><li> Provide a monthly update on the status of open Purchase Orders and send this information to the Purchasing department at the end of each month.</li><li> Create presentations for the monthly Engineering department meetings and organize these meetings each month.</li><li> At the end of each month, update the minutes from the monthly department meetings and distribute them to T&amp;C.</li><li> Monthly updates to the Thank You card records and submission to T&amp;C.</li><li> Select the Monthly Engineering Department Ambassador based on performance, in coordination with the DOE, Manager, and Supervisors.</li><li> Update the Trust You and Sentiment reports prior to each weekly meeting.</li><li> Collect invoices for the Annual Maintenance Contract (AMC) and remind all suppliers to submit their invoices by the 25th of each month.</li><li> Organize and coordinate with casual staff to assist the engineering department.</li><li> Prepare all necessary documentation for Capex projects to obtain Owner approval.</li><li> Review the monthly forecast and notify the DOE of any necessary adjustments.</li><li> Sustainability &amp; net zero reporting as per HQ guide lines.</li><li> Obtain the form from security and complete the Property Removal Pass for the removal of external materials from RWAD. Ensure the form is signed by the DOE or Manager.</li><li> Cash Expenses - Cash is utilized for emergency purchases that have been authorized by the DOE.</li><li> Each month, the cash expenses are reconciled with a physical cash check conducted by the Finance department.</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</p></div></div></div></div></div></div>

Engineering Admin Assistant - UAE National

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Amaala
</div></div><div><div>Hiring Entity
</div><div>Rosewood Amaala
</div></div><div><div>Department
</div><div>Engineering
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>OVERVIEW</b></p><p>
The Director of Engineering at Rosewood AMAALA is responsible for providing strategic leadership, and operational excellence across all engineering, maintenance, energy, sustainability, and technical services within the resort. This role ensures that all facilities, equipment, utilities, systems, and infrastructure operate safely, efficiently, and in alignment with Rosewood&rsquo;s ultra-luxury standards and A Sense of Place philosophy.</p><p>
As a key member of the Leadership Team, the Director of Engineering plays a critical role in pre-opening readiness, asset protection, preventive maintenance planning, sustainability initiatives, and ongoing operational integrity across buildings, accommodations, associate facilities, technical plants, and critical systems. The role ensures full compliance with local regulations, environmental guidelines, safety standards, and corporate engineering policies while delivering a seamless experience for guests and associates.</p><p></p><p><b><br>
KEY RESPONSIBILITIES</b></p><div><ul><li>
Provide overall leadership and management of the Engineering Department, ensuring smooth operation of all mechanical, electrical, plumbing, HVAC, civil, and technical systems.</li><li>
Develop and implement comprehensive preventive and predictive maintenance programs to protect assets and ensure long-term equipment sustainability.</li><li>
Oversee all pre-opening engineering deliverables including commissioning, snagging, asset tagging, system handover, and contractor coordination.</li><li>
Ensure compliance with local laws, municipal regulations, safety codes, and environmental standards applicable to resort operations.</li><li>
Manage and supervise emergency procedures, life-safety systems, fire protection systems, evacuation plans, and safety drills.</li><li>
Monitor and optimize energy usage, water consumption, and utility performance through sustainability and cost-control strategies.</li><li>
Oversee maintenance of guest villas, suites, public areas, back-of-house spaces, and associate accommodations.</li><li>
Collaborate with Housekeeping, Front Office, F&amp;B, Security, and other departments to resolve engineering requests in a timely and professional manner.</li><li>
Review and approve engineering work orders, service requests, and maintenance schedules.</li><li>
Manage engineering contractors, service providers, AMC partners, and technical consultants ensuring performance meets contractual obligations.</li><li>
Support procurement in technical specifications for equipment, materials, and engineering-related purchases.</li><li>
Oversee facility inspections, audits, utility readings, and system performance checks.</li><li>
Ensure engineering documentation, logs, manuals, warranties, and maintenance records are kept up-to-date and compliant.</li><li>
Prepare and manage annual engineering budgets including CAPEX planning, project proposals, and cost forecasts.</li><li>
Lead engineering project planning including renovations, upgrades, expansions, and energy-saving initiatives.</li><li>
Serve as the technical advisor to senior leadership during emergencies, technical failures, or system outages.</li><li>
Provide strong leadership, coaching, and development to the engineering team including supervisors, technicians, and specialists.</li><li>
Promote Rosewood values and service excellence through high engagement and a positive work culture within the Engineering function.</li><li>
Maintain confidentiality, professionalism, and integrity in handling all operational matters.</li></ul></div><p></p><p><b><br>
QUALIFICATIONS &amp; EXPERIENCE</b></p><div><ul><li>
Minimum 10&ndash;12 years of progressive engineering experience within luxury hotels, resorts, or high-end mixed-use developments.</li><li>
At least 5 years in a senior engineering leadership role (Chief Engineer / Director of Engineering).</li><li>
Strong experience in pre-opening environments, commissioning, and large infrastructure management preferred.</li><li>
Bachelor&rsquo;s degree in Mechanical, Electrical, Civil Engineering, or a related technical field.</li><li>
Strong knowledge of MEP systems, HVAC, BMS, life-safety systems, sustainability practices, and energy optimization.</li><li>
Experience managing large teams, complex facilities, and multi-building operations.</li></ul></div><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><div>Surrounded by the world&rsquo;s fourth-largest barrier reef system and the scenic Hijazi mountains, Rosewood Amaala will bring an ultra-luxury regenerative escape to The Red Sea region of Saudi Arabia.</div><div></div><div><br>
The resort will be part of the Red Sea Global&rsquo;s Amaala destination, an integrated wellness haven spanning 4,155km2 and set in the Prince Mohammad bin Salman Nature Reserve.</div><div></div><div><br>
Rosewood Amaala will explore what it truly means to be regenerative, with unique experiences that weave together wellness and sustainability. The resort will focus on the well-being of its guests, the community and the native flora and fauna &ndash; all while recognizing the integral connection between the three.</div></div></div></div></div></div></div><div></div>

Director of Engineering

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p>Description of Duties:</p><ul><li> Responsible for creating, implementing, and measuring the success of:</li></ul><p>
o a comprehensive marketing, communications and public relations program that will enhance the hotel&rsquo;s image and position within the marketplace and the general public, and facilitate internal and external communications; and,</p><p>
o All hotel marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.</p><ul><li> Lead and manage the hotel&rsquo;s marketing and public relations activities to strengthen brand positioning and visibility.</li><li> Identify, develop, and maintain strategic partnerships and collaborations with luxury brands and premium F&amp;B concepts.</li><li> Drive innovative campaigns and initiatives that enhance guest experience and reinforce the hotel&rsquo;s image as a market leader.</li><li> Ensure articulation of the hotel&rsquo;s desired image and position, and assure consistent</li></ul><p>
communication of image and position throughout the hotel, and ensure communication of image and position to all constituencies, both internal and external.</p><ul><li> Coordinate media interest in the hotel and ensure regular contact with target media and appropriate response to media requests.</li><li> Act as the hotel&rsquo;s representative with the media.</li><li> To be responsible for editorial direction, design, production, and distribution of all organization publications.</li><li> Coordinate the appearance of all hotel print and electronic materials, such as letterhead, use of logo, brochures, etc. to be &ldquo;on brand.&quot;</li><li> Responsible for the achievement of marketing/communications/public relations mission, goals, and financial objectives. Ensure that evaluation systems are in place to monitor progress related to these goals and objectives, and report progress to the DOSM.</li><li> Develop short- and long-term plans and budgets for the marketing/communications/public relations program and its activities, monitor progress, assure adherence, and evaluate performance</li><li> Keep informed of developments in the fields of marketing, communications, and public relations, and the specific business of the hotel and use this information to help the hotel operate with initiative and innovation.</li><li> Ensure that the hotel regularly conducts relevant market research and oversees this activity and monitors trends.</li><li> Help make sure that the hotel&rsquo;s philosophy, mission, and vision are pertinent and practiced throughout the hotel.</li><li> Oversee budgeted use of PPC/SEO/DRM and report feedback to DOSM regarding financial return</li><li> Building an annual 360 digital marketing plan.</li></ul></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div><div></div>

Communications Manager

Join Rosewood Hotel Group and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.