Qureos Mentor

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><div><div><p><b>
Responsibilities:</b></p></div><div><ul><li><p>
Conduct comprehensive security assessments, incorporating both static and dynamic application security testing methods.</p></li></ul></div><div><ul><li><p>
Perform manual penetration testing on web applications, network devices, and other systems</p></li></ul></div><div><ul><li><p>
Collaborate with clients in a dynamic environment across various technology stacks and services, including cloud platforms and development technologies</p></li></ul></div><div><ul><li><p>
Develop, refine, and interpret security standards and guidance</p></li></ul></div><div><ul><li><p>
Demonstrate and advocate for security best practices, including secure development and cloud security.</p></li></ul></div><div><ul><li><p>
Assist in developing remediation recommendations for identified findings</p></li></ul></div><div><ul><li><p>
Effectively identify and communicate findings, both in writing and verbally, to senior management and clients</p></li></ul></div><div><ul><li><p>
Assist in identifying improvement opportunities for assigned clients.</p></li></ul></div><div><ul><li><p>
Stay informed about current security trends, technologies, and best practices</p></li></ul></div><div><ul><li><p>
Foster a collaborative environment by encouraging open communication and cooperation among team members to achieve shared goals and successful outcomes</p></li></ul></div><div><ul><li><p>
Assist in coordinating and supporting other team members working on assigned projects</p></li></ul></div><p></p><div><p><b><br>
Required Qualifications:
</b></p></div></div><div><div><ul><li><p>BS in Computer Science, Engineering, or related field or equivalent work experience</p></li></ul></div><div><ul><li><p>
Years of experience in code review, application security testing, or web application development</p></li></ul></div><div><ul><li><p>
Strong written and verbal communication skills</p></li></ul></div><div><ul><li><p>
Proficient in scripting languages (e.g., Python, Ruby, Perl)</p></li></ul></div><div><ul><li><p>
Experience with cloud platforms, such as AWS, and knowledge of cloud security best practices</p></li></ul></div><div><ul><li><p>
Knowledge of Docker, CDK, Terraform, Java, Python, React, GraphQL, Javascript, JSON, REST, etc.</p></li></ul></div><div><ul><li><p>
Possesses a technical background in application development, networking/system administration, security testing, or related disciplines</p></li></ul></div><div><ul><li><p>
Experience with static application security testing (SAST) and dynamic application security testing (DAST) using a variety of tools and techniques</p></li></ul></div><p></p><div><p><b><br>
Preferred Qualifications:
</b></p></div><div><ul><li><p>Preferred, though not mandatory, are one or more relevant certifications such as Offensive Security Web Assessor (OSWA), Offensive Security Web Expert (OSWE), Offensive Security Certified Professional (OSCP), Burp Suite Certified Practitioner, or AWS Certified Security Specialist.</p></li></ul></div></div><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.</p><p></p><p>
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.</p><p></p><p>
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.</p><p></p><p>
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM&rsquo;s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.</p><p></p><p>
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.</p><p></p>
Compensation Range: $66,100 - $117,200</div>

Risk Consulting Associate - Managed Security

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><p><b>
Role Overview:</b></p><p>
This role will be responsible for the automation of data pipelines from multiple sources for the development and maintenance of dashboards for tracking Microsoft cloud metrics. This role merges data engineering and business intelligence to provide timely insights into partnership performance.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Automate data extraction from Partner Center into RSM's repository, ensuring regular refreshes and minimal manual steps.</li><li>
Design and maintain an internal Power BI dashboard visualizing key metrics with interactive features.</li><li>
Integrate data from multiple sources for comprehensive reporting.</li><li>
Analyze trends, generate actionable insights, and support ad-hoc queries.</li><li>
Ensure data quality by monitoring accuracy and troubleshooting issues.</li><li>
Continuously improve pipelines and reports based on feedback.</li><li>
Collaborate with US-based teams across time zones for unified reporting.</li><li>
Document processes and train users.</li><li>
Manage data security and access, adhering to governance standards.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in a relevant field; 5+ years in data engineering/data analysis.</li><li>
Expertise in SQL, ETL tools (Azure Data Factory/SSIS), Power BI (data modeling, DAX, report design).</li><li>
Analytical skills for metrics validation and trend identification with large datasets.</li><li>
Ability to work independently and prioritize projects.</li><li>
Strong problem-solving abilities with attention to detail.</li><li>
High-level written and verbal communication skills.</li><li>
Ability to work collaboratively with various stakeholders especially in global teams.</li><li>
Knowledge of Microsoft Partner Center is a plus.</li><li>
Preferred certifications: Microsoft Power BI Data Analyst Associate and/or Azure Data Engineer.</li></ul><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.</p><p></p><p>
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.</p></div><p></p>

Microsoft Reporting and Data Analyst 1

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><p>
As an experienced professional, you will work with businesses in diverse industries across numerous automation projects per year. You will work on collaborative, skilled, and driven teams where you will have an impact and deepen your skillset. Working in a mutually respectful team environment helps our consultants perform at their best and advance their career and professional capabilities.</p><p>
RSM's Intelligent Automation group advises on clients&rsquo; process optimization initiatives, for which the group uses a suite of automation technologies, including but not limited to digital process automation (DPA), robotic process automation (RPA) and intelligent document processing (DPA) tools.</p><p><b>
RESPONSIBILITIES:</b></p><ul><li><b>
</b>Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement automation solutions</li><li>
Provide analysis, development, and documentation of automation opportunities</li><li>
Effectively communicate your insights and plans to cross-functional team members and management</li><li>
Participate in end-to-end automation projects, from project planning to go-live</li><li>
Collaborate with clients, technicians, managerial staff, and other stakeholders to design and build impactful automation solutions.</li><li>
Facilitate user workshops to gather and document business needs, requirements, weaknesses and challenges</li><li>
Update, implement and maintain business procedures</li><li>
Prioritize initiatives based on business needs and requirements</li><li>
Network internally and externally to develop sales opportunities</li><li>
Provide leadership, training, coaching, and guidance to junior staff</li><li>
Continuously learn to better understand RSM's array of services, with the intent to enhance value to the client through integration of services</li><li>
Aspire to career growth by assuming more active roles in projects over time, as knowledge and experience progress</li><li>
Stay up-to-date on the latest automation advancements to modernize systems</li></ul><p><b>
BASIC QUALIFICATIONS:</b></p><ul><li><b>
</b>Bachelor&rsquo;s degree in Information Technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA</li><li>
A minimum of 3 years&rsquo; experience working in Appian</li><li>
Appian level 1 certified</li><li>
Knowledge of business process management &amp; reengineering</li><li>
Experience with integrations with web services, databases and other systems</li><li>
Understanding of process to design and build dynamic user interfaces</li><li>
Ability to understand and resolve technical issues within Appian</li><li>
Proficient in working with Agile methodology using tools such as JIRA</li><li>
Strong oral and written communication skills, including high-impact client-facing communications</li><li>
Ability to work successfully in a team-oriented, collaborative environment</li><li>
Highly self-motivated and directed character with the ability to effectively prioritize and execute tasks while under pressure</li><li>
Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems</li><li>
Ability to work under pressure, meet deadlines and work on multiple projects simultaneously</li><li>
Excellent planning, organizational, and time management skills</li><li>
Ability to travel up to 50% locally and nationally. Must have access to and ability to arrange for use of reliable modes of transportation to those locations</li><li>
Experience creating detailed reports and giving presentations</li></ul><p><b>
PREFERRED QUALIFICATIONS:</b></p><ul><li><b>
</b>Strong computer skills, experience with various software solutions e.g. Microsoft Project, Visio, PowerPoint and Word</li><li>
Strong data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL and / or Access knowledge is plus)</li><li>
Previous experience with operational process reviews and basic internal control requirements</li><li>
Appian level 2 or 3 certified</li><li>
Prior technical experience using the Appian Low Code Platform</li><li>
Experience with RPA tools such as UiPath, Blue Prism, or Automation Anywhere, Power Automate Desktop with a preference for the Automation Anywhere product and its accompanying solutions</li><li>
Experience with process intelligence or process discovery solutions such as Fortress IQ, Celonis, ABBYY timeline</li><li>
Experience with intelligent document process solutions such as IQ bot/Document Automation, ABBYY Vantage, etc.</li></ul><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.</p><p></p><p>
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.</p></div><p></p>

Microsoft Finance & Supply Chain Consultant 1

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><p><b>
Role Summary:</b></p><p>
This position will oversee all Microsoft partner-related compliance activities for RSM. This role ensures that RSM meets Microsoft&rsquo;s partner compliance requirements as well as RSM&rsquo;s internal policies and procedures in relation to technology spend and usage. The ideal candidate will have a background in compliance project management and ability to organize and manage multiple compliance workstreams and deadlines.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Monitor and understand all relevant Microsoft partner program policies and ensure RSM&rsquo;s continued compliance.</li><li>
Take ownership in compliance process by developing and enforcing internal guidelines consistent with Microsoft&rsquo;s partner code of conduct.</li><li>
Stay up-to-date on Microsoft partner compliance requirements and manage any impacts to RSM&rsquo;s internal policies/procedures.</li><li>
Provide regular updates on RSM&rsquo;s compliance status to leadership and report/escalate potential issues.</li><li>
Manage annual Microsoft Partner compliance process, ensuring timely completion of assessments and audits.</li><li>
Oversee internal use of demo tenants including user and licensing administration with cost analysis reporting.</li><li>
Organize and project manage all internal technology resources with regular reporting and reconciliation.</li><li>
Guide and direct compliance concerns with global firm expansion.</li><li>
Lead initiative to maintain Microsoft Partner specializations by monitoring metric requirements, ensuring fulfillment and renewing in a timely manner.</li><li>
Ability to collaborate with IT, legal, finance, and business teams across multiple geographies.</li><li>
Other compliance and risk responsibilities as needed.</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Business, Information Security or related field is required.</li><li>
Minimum 5 years&rsquo; experience in compliance, risk management or program management roles.</li><li>
Familiarity with data privacy/security standards (ISO 27001, SOC2, GDPR).</li><li>
Strong attention to detail in reviewing contracts, policies, and data.</li><li>
Ability to analyze license consumption reports or audit findings and develop appropriate remediation steps.</li><li>
Prior work with vendor compliance programs or technology internal audits is a plus.</li><li>
Competency in leading cross-functional projects, defining action plans, and ensuring accountability.</li><li>
Ability to organize and manage multiple compliance workstreams and deadlines.</li><li>
High-level communication skills for interacting with internal stakeholders and Microsoft representatives.</li></ul><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.</p><p></p><p>
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.</p></div><p></p>

Microsoft Compliance Senior Associate 1

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><p><b>
Manager, Data &amp; Analytics - Business Intelligence</b></p><p></p><p><b>
Job Description</b></p><p>
RSM is seeking an experienced <b>Manager &ndash; Data Analytics &amp; Business Intelligence</b> to lead high-impact BI and analytics projects, manage multi-skilled teams, and drive innovation in client solutions. The ideal candidate will combine strong leadership and consulting skills with deep expertise in <b>Microsoft Data Stack, Snowflake, BI platforms, AI-enhanced analytics</b></p><p>
You will be responsible for overseeing the design, development, and delivery of enterprise BI and analytics solutions, ensuring clients maximize the value of their data through actionable insights, predictive analytics, and intelligent workflows. This role also involves contributing to business development, presales activities, and practice growth.</p><p><b><br>
Responsibilities:</b></p><p></p><p><b>
Solution Delivery &amp; Leadership</b></p><ul><li>
Lead and oversee the design, development, and deployment of BI and analytics solutions leveraging <b>Microsoft Data Stack (Azure Synapse, Azure Data Factory, Azure Data Lake, Power BI)</b>, <b>Snowflake</b>, and other modern analytics platforms.</li><li>
Manage end-to-end delivery of multiple client projects, ensuring high quality, timely delivery, and alignment with client objectives.</li><li>
Define best practices, standards, and guidelines for BI solution design, data governance, and security.</li><li>
Oversee the development of reusable assets, templates, and accelerators to improve delivery efficiency.</li></ul><p></p><p><b>
Business Intelligence</b></p><ul><li>
Lead the creation of <b>interactive dashboards, reports, and self-service BI solutions</b> using <b>Power BI, Tableau</b></li><li>
Ensure data quality, accuracy, and performance optimization across BI solutions.</li></ul><p></p><p><b>
Client Engagement &amp; Practice Growth</b></p><ul><li>
Collaborate with clients to understand requirements, define BI roadmaps, and align solutions to business goals.</li><li>
Contribute to <b>presales activities</b>, including RFP responses, solution proposals, pricing strategies, and technical demos.</li><li>
Identify and pursue opportunities to expand BI and analytics services within existing accounts.</li><li>
Support the development and marketing of BI and analytics offerings for target industries and service lines.</li></ul><p></p><p><b>
Team Management &amp; Development</b></p><ul><li>
Manage, mentor, and develop BI developers, analysts, and automation specialists.</li><li>
Foster a collaborative, high-performance culture within the team.</li><li>
Promote Agile/Scrum practices for delivery efficiency and team alignment.</li></ul><p></p><p><b>
Basic Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree or higher in Computer Science, Information Technology, Engineering, Business Administration, or related field (Master&rsquo;s preferred).</li><li><b>
10+ years of experience</b> in BI, analytics, and data visualization, with <b>3+ years in a managerial role</b>.</li><li>
Overseeing teams/delivery on multiple projects simultaneously, providing guidance and ensuring successful delivery of projects</li><li>
Strong expertise in <b>Power BI</b> and experience with <b>Microsoft Data Stack</b> (Azure Synapse, Azure Data Factory, Azure Data Lake) and <b>Snowflake</b>.</li><li>
Proficiency with <b>SQL</b></li><li>
Hands-on experience delivering both <b>batch and streaming analytics</b>.</li><li>
Strong consulting experience, including presales, proposal development, and client presentations.</li><li>
Excellent communication and stakeholder engagement skills, with the ability to bridge business and technical perspectives.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Microsoft certifications such as <b>Power BI Data Analyst Associate</b>, <b>Azure Data Engineer Associate</b>, or <b>Azure Solutions Architect</b>.</li><li>
Snowflake certifications such as <b>SnowPro Core</b>.</li><li>
Experience with Microsoft Fabric</li><li>
Tableau Certification (Desktop Specialist or higher).</li><li>
Alteryx Core or Advanced Certification.</li><li>
Experience with CI/CD, DevOps practices, and infrastructure-as-code.</li><li>
Exposure to AI-driven analytics and predictive modeling.</li></ul><p></p><p><b>
Education/Experience:</b></p><ul><li>
Bachelor&rsquo;s degree in MIS, CS, Engineering or equivalent field.</li><li>
Master&rsquo;s degree is CS or MBA is preferred.</li><li>
Advanced Data and Cloud Certifications are a plus.</li></ul><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.</p><p></p><p>
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.</p></div><p></p>

Manager, Data & Analytics - Business Intelligence

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><p><b>
L2 Assurance Digital Support Analyst Senior 1</b></p><p></p><p>
The Service Desk Analyst is a member of the Customer Support team and primary responsibility is second level technical support. They will respond to end-user inquiries regarding trouble with specific software applications in production or pilot mode. In addition, they will answer questions via phone, self-service queue and electronic mail, related to the use of supported software provided by RSM. Tasks include, but are not limited to, monitoring, tracking, and updating day-to-day status on user incidents and requests. He/she must have excellent customer service and communication skills, both written and oral,</p><p>
and must be able to communicate between technical and non-technical people within the Company.</p><p></p><p><b>
ESSENTIAL DUTIES:</b></p><p></p><p>
Provide in-depth technical application support for end-users to ensure proper software operation so that the user can accomplish business tasks. Level 2 Analysts resolve issues routed to them from Level 1.<br>
<br>
Manage, organize, and multitask working a queue of requests and incidents as assigned by the Service Desk. These may have originated multiple sources including phone, voicemail, internet service requests and electronic e-mail. Then they must be able to prioritize incidents/requests properly and update incidents/requests into the incident tracking software.<br>
<br>
Work with customers to understand requirements and expectations and respond to questions from users and remotely assist employees and consultants with software problems in offices and/or remote sites.<br>
<br>
Apply problem solving and trouble-shooting techniques to issues received from users regarding software provided by RSM. Provide solutions to the stated and underlying issues. This will require knowledge of hardware and networking systems as they relate to the software concern.<br>
<br>
Learn advanced operations of commonly used software, hardware and other equipment. As required, participate in supported application projects as a representative of the end-user and Customer Support.<br>
<br>
Install requested or upgraded software to user PCs.<br>
<br>
As needed, assign incidents requiring in-depth analysis to the appropriate Level 3 group for resolution.<br>
<br>
Provide input for Knowledge Articles for the PAS supported applications.<br>
<br>
Fulfill other duties and projects as assigned by the Service Desk Manager / management staff.</p><p></p><p><b>
EDUCATION
</b></p><ul><li>Associate&rsquo;s Degree in Information Systems, Business, Communications or related Field preferred, or equivalent experience</li></ul><p></p><p><b>
TECHNICAL SKILLS
</b></p><ul><li>Computer hardware components, systems and</li><li>
peripherals</li><li>
Basic computer software applications including MS</li><li>
Office products, email, Internet access, and multimedia</li><li>
technology</li><li>
Knowledgeable with LAN or WAN networking</li><li>
Working knowledge of Windows OS</li></ul><p></p><p><b>
SPECIAL REQUIREMENTS SPECIFIC TO JOB</b></p><ul><li>
Passion for and responsibility to the customer</li><li>
Personal and corporate integrity</li><li>
Friendly presence, helpful attitude, and self-motivated</li><li>
with demonstrated interpersonal skills</li><li>
Good organizational and problem solving skills</li><li>
Ability to multitask</li><li>
Ability to work in a highly collaborative environment</li><li>
Ability to work a flexible schedule including overtime as</li><li>
required</li></ul><p></p><p><b>
EXPERIENCE</b></p><ul><li>
3-5 years PC support background and experience working in a call center/phone support environment</li></ul><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.</p><p></p><p>
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.</p></div><p></p>

L2 Assurance Digital Support Analyst Senior 1

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><div><div><p><b>
Responsibilities:
</b></p></div><div><ul><li>Draw upon your demonstrated technical, industry and risk advisory knowledge to become a trusted advisor to our clients within the Commercial sector; incorporate consideration for emerging risks, trends, and concepts into client service</li><li>
Own management level relationships, and interact with C-suite group. Drive collaboration with external stakeholders</li><li>
Lead risk assessment management interviews and development of internal audit plan</li><li>
Perform review of the deliverables including process narratives/flowcharts, risks and control gaps, suggested remediation and process improvement</li><li>
Lead formal closing meetings with clients to share and confirm deliverables</li><li>
Maintain overall responsibility for engagement economics and manage expectations around billing, monitoring, and collections</li><li>
Demonstrate effective delegation strategies by managing multiple clients, projects, and teams simultaneously with the goal of overseeing a book of business</li></ul><p></p><p>
Business Development</p><ul><li>
Participate in relevant industry associations and events to develop and/or maintain industry focus and relationships</li><li>
Build, maintain, and utilize your internal network to address issues timely and add value to client relationships; begin cultivating an external network with the goal of generating new business opportunities for the firm</li><li>
Assist in writing, developing and delivering thought leadership internally and externally</li><li>
Communicate effectively with prospects, assess needs, and develop clear and accurate project parameters including scoping descriptions, delivery plans, and budgets</li><li>
Contribute to pursuits through development of proposals and other materials</li></ul></div></div><p></p><div><div><p><b><br>
Required Qualifications:
</b></p></div><div><ul><li><p>Bachelor&rsquo;s or Master&rsquo;s Degree in business, accounting or related discipline</p></li><li><p>
Minimum of 5 years of experience in audit, internal audit or related internal control positions</p></li><li><p>
Job relevant certification (e.g. CPA, CIA)</p></li></ul></div></div><p></p><div><div><p><b><br>
Preferred Qualifications:
</b></p></div><div><ul><li><p>Experience leading project based work with milestones and workflow driven by objectives and defined timelines</p></li><li><p>
Experience supporting clients within the manufacturing industry.</p></li><li><p>
Proficiency in professional writing, spreadsheet, and presentation creation tools</p></li><li><p>
Able to work within tight deadlines and take responsibility for getting the job done in a timely manner</p></li><li><p>
Ability to travel to meet client needs and work collaboratively with others in-person and remotely</p></li><li><p>
Openness to workday flexibility, agility, remote work environment, leveraging new tools</p></li><li><p>
Effective communication skills, both verbally and in writing</p></li><li><p>
Effective time management and prioritization skills</p></li><li><p>
Established experience in multiple industries or subject-matter expertise in one specific industry</p></li><li><p>
Demonstrated success in high pressure scenarios</p></li></ul></div></div><p></p><p><br>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.</p><p></p><p>
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.</p><p></p><p>
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.</p><p></p><p>
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM&rsquo;s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.</p><p></p><p>
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.</p><p></p>
Compensation Range: $101,000 - $203,000<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Internal Audit & SOX Risk Consulting Manager

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